USERS MANUAL
Logitech QuickCam 5000
AND
SightSpeed 5.0
Users Manual
Congratulations!
You have been selected to speak to students at Wartburg College
via the use of a webcam, the Logitech QuickCam 5000, and the Internet,
using SightSpeed. In about half an hour, depending on your computer
and Internet speed, you will be making an audio and video call. Let’s
get started!
TABLE OF CONTENTS:
Set-up and Qualifications Page 03
Overview of Materials Page 04
Installation of the Logitech QuickCam 5000 Page 05
Logitech QuickCam 5000 Software Overview Page 12
Installation of SightSpeed 5.0 Page 15
Making the Call Page 21
Uninstall Programs Page 23
Conclusion & Troubleshooting Page 28
Contact Information Page 29
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Users Manual
Set-up and Qualifications
Set-up and Qualifications:
This software can only be used on PCs with Microsoft Windows XP or 2000
installed. Sorry, Macintosh users, you will have to find a PC and join
the rest of the world! Just kidding; if you do not have a PC available
please see Problem #1 in the Troubleshooting Section.
To operate the Logitech QuickCam 5000 and SightSpeed Software:
Your PC must have DirectX 9 or higher, Internet Explorer 5.5 or higher installed
prior to installing the software, along with an Internet connection. If you have
Windows XP, you must have at least Service Pack 2 installed. There must also be
1.0 gigahertz of the central processing unit and 256 megabytes of Ram available.
Total QuickCam file size is 75 megabytes and total SightSpeed file size is 5.81
megabytes totaling 80.81 megabytes of free space required.
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Users Manual
Overview of Materials
Overview of Materials:
Included in this kit:
• The box everything arrived in
• Logitech QuickCam 5000 Camera
• Logitech QuickCam Headset
• Logitech QuickCam 5000 Software CD
• Troubleshooting/Installation guides for the Logitech Software
• Hard copy of the Users Manual
• Location of the PDF Users Manual
• Return label
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Users Manual
Installation of Logitech QuickCam 5000: Software
Installation of Logitech QuickCam 5000:
Figure 1
Figure 2
Installation of the Logitech QuickCam
5000 begins from the desktop of your
PC (Figure 1). Close all other programs
and insert the Logitech CD into the
CD/DVD drive on your computer. This
CD is located inside the QuickCam box.
If you do not have a CD/DVD drive
please consult Problem #2 in the
Troubleshooting section.
The software will automatically appear
on the screen. The screen will go black
and then the Logitech QuickCam
software set-up screen will appear.
Click the upper-left hand bold face title
“Install QuickCam Software” (Figure
2).
This will prompt a new dialogue box to
appear entitled: Logitech Update. It
says, “Logitech is going to check for a
newer version of the software.”
Click OK (Figure 3).
A newer version of the software will be
found. Please download this newer
version by clicking the “OK” when
prompted.
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Figure 3
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Users Manual
Installation of Logitech Quick
Cam 5000: Software
Figure 4
Figure 5
You will now begin to download the
Logitech QuickCam Software (Figure
4). Depending on your Internet
connection speed it could take anywhere
from 5 to 35 minutes.
Once the software has been downloaded
a new dialogue window will appear
prompting the question: “A newer
version of the Logitech QuickCam
software has been downloaded. Would
you like to install the update?” Click
“Install” (Figure 5).
This will cause the original QuickCam
software set-up screen to disappear.
A new dialogue box will appear
entitled: “Logitech QuickCam InstallShield Wizard.” This will install
the software recently downloaded.
Click “Next” in the lower right-hand
corner (Figure 6).
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Figure 6
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Users Manual
Installation of Logitech QuickCam 5000: QuickCam
Figure 7
Figure 8
Your computer will begin extracting the
Logitech QuickCam Software. This
may take a few minutes depending on
your computer’s speed (Figure 7).
Once the software has been extracted a
new dialogue window will appear. This
window is entitled: “Logitech
QuickCam Installation.” This
installation set-up has four steps:
Step One: Welcome. Select English,
Typical installation, make sure the “Get
the latest software” is checked, and that
the camera is unplugged. Click “Next”
in the lower right-hand corner (Figure
8). The program will then check for a
newer version of the software, click
“OK when prompted. It will not find a
newer version because you have already
downloaded it!
Step Two-Part One: License
Agreement. Make sure to read the
agreement, and check the “I accept the
terms in the license agreement” circle.
Click “Next” in the lower right-hand
corner (Figure 9).
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Figure 9
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Installation of Logitech QuickCam 5000: Audio Tuning
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Figure 10
Figure 11
Figure 12
Step Two-Part Two: Logitech Desktop
Messenger. Since you are only going to
be using this camera for a short time
period, check the second option: “I do
not want to activate this service.” Then
click next (Figure 10).
Step Three: Software Installation.
Wait for the software to be installed.
The time varies depending on computer
speed. When installation is complete,
click “Next” in the lower right-hand
corner (Figure 11).
Step Four-Camera Setup: Connect
the Logitech QuickCam to your
computer via a USB port. The USB
port is usually located on the back or
side of a laptop computer or on the
tower of a desktop. It is a rectangular
slot that fits perfectly with the camera’s
port. After connection you will notice a
few messages from your computer
noting it has new hardware. Please be
patient while your system is updating
(Figure 12).
After connecting the QuickCam to your
computer either balance it on top of a
flat screen panel or place it on a table
beside you.
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Users Manual
Installation of Logitech QuickCam 5000: QuickCam
Figure 13
Figure 14
Step Four-Camera Setup: Once the
camera detects the image it will display
(Figure 13). Click “Next” in the lower
right-hand corner.
If the camera is not detected, click
“Back” in the lower right-hand corner,
and try reconnecting your camera.
Step Five: Congratulations. You have
successfully installed the QuickCam.
If desired, open the ReadMe file by
checking the box. Click “Done” in the
lower right-hand corner (Figure 14).
Once the QuickCam Software has been
installed a new dialogue window will
appear entitled: “Logitech Audio
Tuning Wizard.” This wizard has seven
steps:
Step One: Overview. There is a builtin microphone and headset which plugs
into the computer included. Use either
to complete this audio wizard. Close all
applications which may be using sound
and click “Next” in the lower right-hand
corner (Figure 15).
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Figure 15
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Users Manual
Installation of Logitech QuickCam 5000: Audio Tuning
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Figure 16
Figure 17
Figure 18
Step Two: Select Audio Devices for
Calling. Check to make sure everything
matches your computer’s hardware. If
you do not know what these options
should be the wizard automatically
recognized them on your computer so
they are probably correct. Click “Next”
in the lower right-hand corner (Figure
16).
Step Three: Smart AEC Selection.
This feature cancels out background
noise and applies sophisticated
technology to create the best possible
audio. Enable this feature by clicking
“Yes” in the lower right-hand corner
(Figure 17).
Step Four: Microphone and Speaker
Placement. If you are using the
microphone in the webcam make sure
that it is within three feet (one meter) of
your mouth, and position your speakers
as far away from the microphone as
possible. If you are using the headset
make sure the microphone is near your
mouth and the headset is sitting over
your ears. Click “Next” in the lower
right-hand corner to proceed (Figure
18).
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Installation of Logitech Qui
ckCam 5000: Audio Tuning
Figure 19
Figure 20
Step Five: Speaker Volume
Adjustment. Make sure that your
speakers are turned on and click the
“Play Sound” button. You should hear
sound coming out. If not, consult
Problem #3 in the Troubleshooting
Section and. Once you hear sound,
either out of the speakers or the headset,
click “Next” in the lower right-hand
corner (Figure 19).
Step Six: Adjust Microphone Volume.
Use either the microphone in the camera
or the headset to read the appropriate
line. Watch as your words will make a
horizontal green line rise and fall. Click
“Next” in the lower right-hand corner
(Figure 20).
Step Seven: Congratulations. You have
now installed and configured the
Logitech QuickCam. Click “Finish” in
the lower right-hand corner to close the
Logitech Audio Tuning Wizard (Figure
21).
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Figure 21
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Users Manual
Logitech QuickCam 5000 Overview: Toolbar
Logitech QuickCam 5000 Overview:
Privacy Screen
Here is a diagram with each of the
Presence Light
Lens
Microphone
Formable Stand
Figure 22
Figure 23
pieces of the Logitech QuickCam 5000
labeled. The formable stand can either
sit on a table, as displayed, or is also
created to bend over the top of a flat
screen (Figure 22).
Please make sure the camera is
properly balanced on a flat
screen before leaving it there!
Once the camera is plugged into the
computer the Logitech QuickCam
Toolbar will appear. There are many
options available and each one will be
discussed in depth:
The Film Strip and Person: Clicking
this icon causes the QuickCapture
window to appear. This window
displays the current view from the
camera, along with taking a photo, and
recording video options (Figure 23).
The Two Masks: Clicking this icon
causes the Video Effects window to
appear. This window displays the many
Avatars and various other features you
can add to your video conversations.
You probably will not be using this
feature (Figure 24).
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Figure 24
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Users Manual
Clicking
Logitech QuickCam 5000 Overview: Toolbar
Figure 25
Figure 26
The Window Shade: Clicking this icon
causes the Privacy Shade window to
appear. This window displays the many
options to replace live video when you
are away from the camera (Figure 25).
The Gears-Webcam Settings:
this icon causes the Webcam Settings
window to appear. This window
displays the options for Face Tracking,
Brightness, Contrast, White Balance,
Low Light Boost, and Color Boost.
Check the “Follow me” circle for the
best picture and video (Figure 26).
The Gears-Audio Settings: Clicking
this window displays the options for
selecting the microphone, adjusting the
recording volume, canceling echo,
suppressing background noise, and
selecting speakers. Make sure both
Cancel Echo and Suppress Background
Noise are checked for the best audio
performance (Figure 27).
Figure 27
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The QuickCam should stay connected to
Logitech QuickCam 5000 Overview: Toolbar
Figure 28
Figure 29
The Gears-Advanced Settings:
Clicking this window displays the many
settings such as Exposure, Gain, Anti
Flicker, Image Orientation, and Camera
Selector. The best option is to leave
these options alone by making sure the
“Use Automatic Settings” option at the
top is checked for the best possible
conversation (Figure 28).
The Gears-Application Preferences:
Clicking this window displays the
options for Video Calling Applications,
E-mail Clients, Photo and Video
storage, and options about where to
show the webcam icon and toolbar. As
long as the top two options, “Auto
configure video calling devices” and
“Keep monitor on during calls,” are
checked everything should work well
(Figure 29).
The Arrow People: Clicking this icon
causes the Video Calling Applications
window to appear. This displays the
many options for video calling
compatible with this camera. We will
actually be using one not on this list,
and therefore this section of the
QuickCam toolbar will be unnecessary
(Figure 30).
The Microphone and Video Camera-
Clicking either of these icons creates a
mute. Clicking the Video Camera
causes a video mute and the same for
the Microphone (Figure 30).
Figure 30
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the computer at all times. To close the
QuickCam Toolbar click the “X” in the
upper right-hand corner (Figure 30).
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Users Manual
Installation of SightSpeed 5.0: Software
Installation of SightSpeed 5.0:
Now that the Logitech QuickCam is
installed the software to actually make
an Internet video and audio call also
needs to be installed. Wartburg College
has decided to use PC Magazine’s Top
Choice, SighSpeed 5.0 (Figure 31).
There are nine steps to this process:
Figure 31
Figure 32
Figure 33
Step One: Connect to the Internet and
navigate to: http://www.sightspeed.com
Step Two: A guest account has been
created for you, therefore you do not
need to register, and instead only have
to download the software. Click “Get It
Now-Free” (Figure 31). This will open
a new window entitled: “Register &
Download.” Click the second option,
“Previously Registered Members”
(Figure 32).
This may cause a Security Alert, if
using Microsoft Internet Explorer,
because you will be opening a secure
webpage. If this does occur click “OK”
(Figure 33).
Step Three: The page will refresh and
the side banners will turn to a royal
blue. The new title of the page is
“Download.” Read the usage terms
click on the hyperlink and then check
the box indicating that you have read
them. Click “Continue” (Figure 34).
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Figure 34
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Users Manual
Installation of SightSpeed 5.0: Software
Figure 35
Figure 36
Figure 37
Step Four: A new page will appear
with the same “Download” title. Click
the first option, “SightSpeed for
Microsoft Windows” (Figure 35).
This may cause a Security Alert, if
using Microsoft Internet Explorer,
because you will be opening another
secure webpage. If this occurs click
“OK” (Figure 36).
Step Five: A new dialogue box will
appear asking if you want to “Save” or
“Run” the program. Click “Save.”
Step Six: A new dialogue box will
appear entitled: “Save As.” I would
suggest you save the file as,
SightSpeedInstall, and to your Desktop.
Then click “Save” (Figure 37).
Step Seven: The software will
automatically cause a download box to
appear. Watch and wait as getting
closer to making an Internet video and
audio call is getting closer (Figure 38).
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Figure 38
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Users Manual
Installation of SightSpeed 5.0: Software
Figure 39
Figure 40
Step Eight: After the file is done
downloading that window will
disappear. Minimize the Internet and on
your desktop you should notice a new
icon looking like this:
Double Click this
icon (Figure 39).
This may cause a Security Warning,
because one, Windows does not
recognize the author of the file and two,
it was downloaded from the Internet.
If this occurs click “Run” (Figure 40).
Step Nine: A new dialogue window
will appear entitled: “SightSpeed
Setup.” This will take the file which
you downloaded and install it onto your
computer. Like before, watch and wait
as making an Internet video and voice
call draws nearer (Figure 41).
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Figure 41
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Users Manual
actually titled “SightSpeed” will appear.
ghtSpeed. Choose your Language,
Installation of SightSpeed 5.0: Settings
Figure 42
Figure 43
Figure 44
After the file is done installing that
window will disappear. A new window,
This is where you establish the settings
for Si
English is the default, and click “OK”
(Figure 42).
This will cause the “SightSpeed
Settings” window to appear. There are
five different sections including The
Video Optimizer, Camera Settings,
Internet Connection, Speaker Settings,
Microphone Settings, and Optional
Settings. Each section will be discussed
in depth following:
Video Optimizer: This window will
automatically optimize the SightSpeed
video on your computer’s hardware and
monitor. This option appears after
completing every other setting. It will
remain after Optional Settings so if you
ever change cameras you can reoptimize. Click “Begin Optimization”
to start the optimization (Figure 43).
Lines and colors will run through this
box performing the optimization. After
optimization is complete an image will
appear of a rolling prairie. Match the
image to either the ‘Correct Image’ or
the examples of ‘Incorrect Images,’ and
then click the appropriate button above.
Hopefully you are clicking the “Image
Looks ‘Correct’” because this allows
you to then click “Next” in the lower
right-hand corner (Figure 44).
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Users Manual
Installation of SightSpeed 5.0: Settings
Figure 45
Figure 46
Camera Settings: This window
displays the settings for the camera.
You can select the camera, and change
any advanced camera settings also.
Click “Next” in the lower right-hand
corner (Figure 45).
Internet Connection: This window
displays your selection of Internet
Connection. Please have an Internet
connection higher than Dial-Up Modem
as this will provide the best video and
audio. Once your speed is selected
please click “Next” in the lower righthand corner (Figure 46).
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Figure 47
Speaker Settings: SightSpeed should
recognize the speakers attached to your
computer. If it does not then use the
drop-down menu and select the correct
ones. If you are using the headset make
sure it is plugged into the correct jack.
Try the test to make sure everything
works, and then click “Next” in the
lower right-hand corner (Figure 47).
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Users Manual
down menu
Installation of SightSpeed 5.0: Settings
Figure 48
Figure 49
Microphone: SightSpeed should again
recognize the microphone within the
camera. If not, use the dropand select the correct microphone.
Check the top box if you are using the
headset, and check the second box if
you are in a noisy place. The headset
will override the internal camera
microphone, if connected. Try the
“Microphone Test” to make sure
everything works, and then click “Next”
in the lower right-hand corner (Figure
48).
Optional Settings: Make sure that the
three circled figures are checked.
Otherwise you may check any of the
features you desire. Click “Finish” in
the lower right-hand corner (Figure 49).
Congratulations, SightSpeed 5.0 is now
installed. Have fun SightSpeeding!
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Users Manual
to start SightSpeed, and
will appear (Figure 50).
Making the Call
Making the Call:
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Figure 50
Figure 51
Figure 52
After installing SightSpeed 5.0 a new
icon will appear on the Desktop. It will
look like this:
Please click on this icon
After clicking on this
icon a new window
To login the e-mail you should use is:
wartburgcollegeguest@hotmail.com
and the password is: (This is case
sensitive!) Let’sTalk2007
If the camera image does not appear
when logging into SightSpeed please
see Problem #4 in the Troubleshooting
Section. SightSpeed will verify your
login information (Figure 51).
This is the main page of SightSpeed.
This displays the Camera View,
Information, a toolbar (with Home,
Create, Conference, Contacts, and
Account information), and a tabbed
listing (of My Contacts, Inbox, Chat,
and Community). From this main page
you will make and receive phone calls.
The rest of the features you will not be
using (Figure 52).
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Users Manual
Making the Call
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Figure 53
Figure 54
Figure 55
To make a video and audio call make
sure that the person you are calling is
on-line. If they are there would be a
green dot next to their name. If not then
there would be an uncolored dot next to
their name. If they are busy there will
be a red dot next to their name. If they
are idle there will be a yellow dot next
to their name. To call a person place
your cursor over their name and four
click buttons will appear. Clicking the
first icon, the camera, will start a video
and voice call. Clicking the second, the
telephone, will start a voice only call.
Clicking the third, the camera and
envelope, will start a video recoding
session. Clicking the fourth, the book
with a T on the cover, will send a text
message (Figure 53).
To call someone click that first icon,
with the video on it, and it will call that
person. Make sure that you are in as
quiet a place as possible; if not make
sure you wear the headphones so audio
can be clear. If you can also position a
solid color for the background it would
improve the video quality (Figure 54).
You will be calling “Wartburgprofess”
when you call Wartburg College.
After you have connected with the other
person your camera view will minimize
into the lower right-hand corner and
their image will fill the rest of the
window. Under the “Controls” options
you can select Full Screen, Video Only,
Local View, Pause the Video, Mute the
Audio, and Adjust the Volume. When
the call is complete click “End Call,”
which is located underneath your
camera view (Figure 55).
To answer a call click “OK” when
prompted. Receiving a call is just as
easy as making one!
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Users Manual
Uninstall Programs
Uninstall Programs:
Step One: To un-install both the
Logitech QuickCam 5000 software and
SightSpeed click on the Start Menu,
then move your cursor over to the
“Control Panel” and click on it (Figure
56). Depending on your computer’s
setup it could also be Click on the Start
Menu, then Settings, and “Control
Panel.”
Figure 56
Figure 57
Step Two: The Control Panel will open
a new dialogue window. Click on the
“Add or Remove Programs” icon
(Figure 57).
Step Three: This will open up a new
dialogue window where you can add or
remove programs. This is a listing of
every program on your computer
(Figure 58).
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Figure 58
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Users Manual
Uninstall Programs
Figure 59
Figure 60
Step Four: Scroll down in the list of
programs to the “SightSpeed (Remove
Only)” title. Click the “Change/
Remove” button (Figure 59).
Step Five: This will open up a new
dialogue window entitled: “Uninstall
SightSpeed.” Click the “Uninstall”
button in the lower right-hand corner
(Figure 60).
Step Six: SightSpeed will then uninstall
itself. After that a new window will
appear asking: ‘Would you would like
to restart now?” Click “No” as you still
have to remove the camera software
(Figure 61).
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Figure 61
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Users Manual
Uninstall Programs
Figure 62
Figure 63
Step Seven: Scroll up in the list of
programs to the “Logitech QuickCam”
title. Click the “Remove” button
(Figure 62).
Step Eight: This will open up a new
dialogue window entitled: “Add or
Remove Programs.” It will ask if you
want to remove Logitech QuickCam
from your computer, click “Yes”
(Figure 63).
Step Nine: Then wait as the Logitech
QuickCam is uninstalled (Figure 64).
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Figure 64
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Users Manual
current Video Effects and Privacy Shade
Uninstall Programs
Figure 65
Figure 66
Step Ten: A new window will appear
asking if you want to: “Delete all
content?” Click “Yes” (Figure 65).
Step Eleven: Then wait again as the
Logitech QuickCam is further
uninstalled (Figure 66).
Step Twelve: The last program to
uninstall is the “Logitech Camera
Driver.” It should be right under the
location of the “Logitech QuickCam”
software you deleted. Click the
“Change/Remove” button (Figure 67).
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Figure 67
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Users Manual
Uninstall Programs
Figure 68
Figure 69
Figure 70
Step Thirteen: A new window will
appear asking if you want to: “Do you
want to uninstall the Logitech Camera
Driver?” Click “Yes” (Figure 68).
Step Fourteen: Wait again as the
Logitech Camera Driver is further
uninstalled. It will open up the
InstallShield Wizard (Figure 69).
Step Fifteen: The uninstallation of both
SightSpeed and the Logitech QuickCam
will be complete when the System
Device Drivers Setup window appears.
Make sure the “Yes, I want to restart my
computer now” circle is selected, and
click “Finish” in the lower right-hand
corner (Figure 70). Your computer will
then restart, and after booting back up
all the programs will be gone. If there
are any icons left on the desktop move
them to the “Recycling Bin.”
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Users Manual
Conclusion & Troubleshooti
ng
Conclusion:
Thanks for volunteering your time to improve the education here at Wartburg College. If
you are reading this then you should have finished installing the QuickCam and SightSpeed,
made a video and audio Internet call, and uninstalled the programs. If you have any concerns,
problems, or ways we can improve this technology please let us know. Now that you are
finished please put the camera and headset carefully back into the camera box. Then put the
camera box and this Users Manual into the shipping box. Seal tightly, place the return label on
top, and place in the mail. Thanks!
-Wartburg College Educational Technology
Troubleshooting:
Problem #1-If you do not have a PC within use you are not completely out of luck. The
camera we have sent you only works on PC’s, sorry, although the SightSpeed software works
with both PCs and Mac. Therefore you have two steps to complete:
One, check the SightSpeed website for webcams that interface with the SightSpeed
software. Here is a link to a list of SightSpeed tested and recommended cameras:
<http://www.sightspeed.com/support/hardware/cameras>. Make sure your camera is on the list,
if not it still may interface with SightSpeed, the only way to tell is by trying it out!
Two, these are the requirements for downloading the SightSpeed software for an Inter or
G5 based Macintosh: OSX 10.3.9 (or higher), 256 megabytes of Ram, 1.0 gigahertz of the G4
central processing unit (or higher). Download the total 11.18 MB SightSpeed software file.
Problem #2-If you do not have a CD/DVD drive you are still in luck. Instead you need to
go to the Logitech QuickCam page and download the software for the camera. Please follow
this link: <http://www.logitech.com/index.cfm/downloads/software/US/EN,CRID=
1794,contentid=11022>.
Problem #3-If you do not hear sound coming out of either the speakers make sure they
are turned on. If you are using the headset make sure that the microphone and headphone wires
are in the correct slots. Also make sure that the computer volume is not muted. To do this click
“Start” then “Settings” and click “Control Panel.” After this loads, click on the “Sounds and
Audio Devices” icon (it has a speaker on it). Check to make sure the mute has not been
selected. If so, uncheck the box. Also try adjusting the sound level here and in the Logitech
Audio Tuning Wizard. If none of these suggestions work, ask yourself when the last time you
heard sound come out of your computer? Do you have a sound card, and if so does it work?
Problem #4-If the camera does not automatically appear in SightSpeed try closing all
open programs and restarting the computer. Upon restart open the QuickCam Toolbar and
QuickCapture to make sure the camera works. Then open up SightSpeed and the camera should
be present. If there is still no image try opening and running the Video Optimizer. Finally if
nothing happens try logging out and closing SightSpeed and reopening and logging in again.
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Contact Information
Contact Information:
Wartburg College Support:
If you have any problems or would like to test run any of the software please contact:
Randon Ruggles- Educational Technology Assistant
E-mail: edtech@wartburg.edu
Website: http://www.wartburg.edu/edtech
Mailing Address: Educational Technology
Wartburg College
100 Wartburg Blvd.
Waverly, IA 50677
Phone: (319) 352-8628
SightSpeed Support:
E-mail: support@sightspeed.com
Website: http://www.sightspeed.com/support
Mailing Address: SightSpeed
918 Parker Street, Suite A14
Berkeley, CA 94710
Phone: (510) 665-0353
Logitech QuickCam 5000 Support:
E-mail: support@logitech.com
Website: http://www.logitech.com/support
Mailing Address: Logitech
6505 Kaiser Drive
Fremont, CA 94555
Phone: (702) 269-3457
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