SERVICE MANUAL
11Series
Front Load Washing Machine
1
SERVICE MANUAL
This service information is designed for experienced repair technicians only and is not designed for use by the
general public. It does not contain warnings or cautions to advise non-technical individuals of potential dangers in
attempting to service a product. Products powered by electricity should be serviced or repaired only by experienced
professional technicians. Any attempt to service or repair the product or products dealt with in this service
information by anyone else could result in serious injury or death
Front Load Washing Machine
Model Indicated:
L
812WM12
L
614WMS12
…
…
WARNING
©2010 Front Load Haier Washing Machine
All rights reserved. Unauthorized copying and distribution is a violation of law
SERVICE MANUAL
11Series
Front Load Washing Machine
2
Contents
Chapter 1 General Information ___________________________________________ 4
1-1. General Guidelines ________________________________________________ 4
1-2. Caution and Warning symbols _________________________________________ 4
1-3. Function indication symbols ___________________________________________ 4
Chapter 2 Product Feature _______________________________________________ 5
2-1. Features ______________________________________________________ 5
2-2. Specification ____________________________________________________ 6
Chapter 3 Matters needing attention _______________________________________ 8
3-1. Before switching the appliance on for the first time ___________________________ 8
3-2. During Daily use of the appliance ________________________________________ 8
Chapter 4 Operational Guidance _________________________________________ 10
Chapter 5 Program Introduction _________________________________________ 12
Chapter 6 Washing Mathods ___________________________________________ 13
6-1. Loading _____________________________________________________ 13
6-2. Adding detergent _______________________________________________ 13
6-3. Selecting washing program _________________________________________ 13
Chapter 7 Appearance brief introduction ___________________________________ 14
SERVICE MANUAL
11Series
Front Load Washing Machine
3
7-1. Name of parts _________________________________________________ 14
7-2. Net dimension _________________________________________________ 15
Chapter 8 Disassembly and Installation ___________________________________ 16
8-1. Remove packing materials _________________________________________ 16
8-2. Dismantle packing bolts ___________________________________________ 16
8-3. Adjusting the washing machine _______________________________________ 16
8-4. Joining the Inlet Hose to the Washing Machine _____________________________ 17
8-5. Drainage Hose _________________________________________________ 17
8-6. Connecting to the Power Supply ______________________________________ 17
Chapter 9 Wiring circuit and Self check ____________________________________ 18
9-1. Wiring circuit __________________________________________________ 18
9-2. Self check ___________________________________________________ 18
Chapter 10 Error Display and troubleshooting _______________________________ 20
10-1. Error Display _________________________________________________ 20
10-2. Examination & Troubleshooting ______________________________________ 25
10-2-1. Display nothing ______________________________________________ 25
10-2-2. No water inletting ____________________________________________ 25
10-2-3. No draining ________________________________________________ 26
10-2-4. Abnormal noise and vibration _____________________________________ 26
SERVICE MANUAL
11Series
Front Load Washing Machine
4
10-2-5. Water leaking _______________________________________________ 27
Chapter 11 Maintenance ______________________________________________ 28
Chapter 1 General Information
1-1. General Guidelines
When servicing,observe the original lead dress.If a short circuit is found, replace all parts which are overheated or
damaged by the short circuit.After servicing ,see to it that all the protective devices such as insulation
barriers ,insulation papers shields are properly installed .Confirm that the screws,parts and wiring which were
removed in order to service are put in the original positions, or whether there are the portions which are
deteriorated around the service places serviced or not. And be sure safety of that.
1-2. Caution and Warning symbols
(You will see them in “Matters needing attention” )
Any instructions in this service manual with this “Warning “sign must be followed strictly.
To prevent damage to the washing machine, any instructions in this manual with this “Stop
“sign must be followed strictly.
1-3. Function indication symbols
(You will see them in the specification table)
Signify the washing machine has this function.
Signify the washing machine doesn’t have this function.
SERVICE MANUAL
11Series
Front Load Washing Machine
5
Chapter 2 Product Feature
2-1. Features
(1). 320mm diameter porthole, door may be open at a 175 degrees.
Facilitate view of wash process, facilitate unloading and easy to use with large port.
(2). Class AAA energy-saving
Scientific design for tub can reduce the use of water heavy during washing, consequently upgrade the energy
efficiency class to A A A,also use scientific washing
(3). Multi-gear speed controller
According to different costuming,you can select corresponding spin speed,from 0 to 1400 rpm.
(4). Unique gasket design featuring no residual water hidden inside.
By the unique gasket,washing machine can left no residual water hidden between outer drum and front board.
(5). Delay time adjustive.
According to different costuming,you can select delay time,from 0.5h to 24h.
SERVICE MANUAL
11Series
Front Load Washing Machine
2-2. Specification
washing machines
L614WMS12
1.
Product identification
Description of appliance Washing machine Washing machine
ype of appliance(FS = standing, BI = built-in) FS FS
Supplier own brand
Supplier bar code Europe
EAN Supplied by Supplied by
Commercial Brand / Model
NAE edoc rab laicremmoC
2.
Key-Features
Energy efficiency class A+++ A+
Washing performance class A A
Spin efficiency class B B
3131°n smargorP
68gK yticapaC
Spin speed
rpm 1200 1400
Noise level sound pressure level
dB(A) 74 74
88.0 9.0 hWk elcric hsaw rep noitpmusnoc ygrenE
94 95 l elcyc hsaw rep noitpmusnoc retaW
671 00401raeY/hWK * noitpmusnoc ygrene esaB
8349 481 l * noitpmusnoc retaW esaB
Residual dampness
(spin result)
% 53% 53%
Adjustable thermostat (
water temp. adjust
from - to) °C
90 -
90 -
Drum capacity dry laundry / water kg / l 8/65 6/49
Auto water level adjust
(depending on volume of filled in laundry)
AWL
l l
781 781 nim ).xam( emit gnihsaW
Washing temperatures
(program-controlled)
°C 0/20/40/50/ 60 /90 0/20/40/50/ 60 /90
Certification's (CE)
CE CE
Approvals (VDE/GS / TÜV/GS / IMQ/SAA) SAA SAA
* per average 200 wash cycles
(EN50242) T= COLD
3.
Basics data
Unit dimensions (H x W x D) mm 850*595*650 850*595*510
56 27 gk thgiew teN
zH05/~V042-V022 zH05/~V042-V022zH/V ycneuqerf/egatloV
01/0002 01/0002A / W )ytisnetni( esuf niam / rewop tupnI
Work top / removable l/l l/l
Control M = electromechanical, E = electronic, F = fuzzy
E E
Drum S = stainless steel / Z = zinc coated
S S
ub P = Polyprop./ S = stainless steel
P P
Door:
aesthetic (R = round, Y = big eye, Q = square)
R R
23 23 mc retemaiD
Outer door frame S= stainless steel / M = metal / P = plastic
P P
Inner door G= glass / P= plastic
G G
3 3 °n stnemtrapmoc tnegreteD
Removable compartment for liquid detergent - Delay timer
(from - to)
42-5.0 42-5.0 h
Self cleaning suds pump - Water inlet hose cold water / hot water
/ /
Water drain hose / -support
/ /
4 4 °n teef elbatsujdA
4.
Safety systems
Auto door lock
ADL
L812WM12
5017416386784
5017416386807
SERVICE MANUAL
11Series
Front Load Washing Machine
7
Motor overheating protection
MOP
● ●
No heating without water
NHW
● ●
Auto water cool-down
(before drain 90°C boiled water)
AWC
● ●
Water overflow protection
WRP
● ●
Acqua Stop kit
- -
Child protection
● ●
5.
Programs
1) Strong action /cotton cycles (90°C/60°C/50°C /40°C/20°C/※)
n°
●/● ●/●
2) Normal action / synthetics (90°C/60°C/50°C /40°C/20°C/※)
n°
●/● ●/●
3) Delicate action / wool or cashmere cycles (60°C/40°C/20°C/※)
n°
-/● -/●
4) Delicates silk (40°C/30°C/※)
n° - -
5) Express 15’ (30°C/※,15min)
n°
● ●
6) Sport
n°
● ●
7) Hand wash
n° - -
8) Underwear
● ●
9) Jeans
- -
10) Quick Wash
● ●
11) Special programs
n°
2 2
Single Rinse n°
● ●
Spin n°
● ●
Single Drain - Drum Clean
● ●
Optional function keys (additional program settings)
Power
● ●
Start / Pause
● ●
Delay
Extra Rinse
● ●
Rinse Hold (or Soak)
--
Eco Time
--
Spin Select
-
emperature Select
● ●
Intense
● ●
Cold wash
● ●
Super Wash
--
Pre-wash
● ●
Easy ironing
--
6.
Packing dimensions & loadability
Packing dimensions (H x W x D) mm 895*650*690 895*650*550
Gross weight kg 75 68
40' Container load pcs 162 162
7.
Logistic / recicling information RS
Packing weight kg 3 3
Packing materials / Recycling symbols
Carton (weight) gr Shrink package Shrink package
Polistyren (weight) gr 2000 2000
Polyetylene foil (weight) gr 500 500
Other packing materials (weight) gr
Wood (weight) kg
500 500
8.
Service RS
User instruction (languages) English English
Max. failure rate (12 Months after sales to end customer) %
9.
Delivery Time of First Batch
Available Available
SERVICE MANUAL
11Series
Front Load Washing Machine
8
Chapter 3 Matters needing attention
3-1. BEFORE SWITCHING THE APPLIANCE ON FOR THE FIRST TIME
DO ...
... Make sure that the transport bolt are removed.
... Use a separate earthed socket for the power supply.
... Make sure that the plug is accessible.
... Hold the plug and not the electric cable when unplugging the power supply.
... Make sure that the fuses in the power circuit are rated for 15A.
... Keep away from heat sources and direct sun light to prevent plastic and rubber components from aging.
... Make sure that the power cord is not caught under or in the appliance and avoid damage to the power cable.
... Check that hose joints and connections are firm and no water can leak. If joints are loose or there is leakage, turn
off the water supply and refix. Do not use the washing machine until the hoses are properly fixed.
DO NOT ...
... Touch or use the appliance when barefoot or with wet or damp hands or feet.
... Use flammable detergent or dry cleaning agent.
... Use any flammable sprays in close vicinity to the appliance.
... Remove or insert the plug in the presence of flammable gas.
... Allow children or infirm persons to play with the appliance or packing materials.
... Install the appliance outdoors in a damp place, or in an area which may be prone to water leaks such as
under or near a sink unit. In the event of a water leak allow the machine to dry naturally.
... Place the washing machine directly on a carpet, or close to a wall or furniture.
SERVICE MANUAL
11Series
Front Load Washing Machine
9
3-2. DURING DAILY USE OF THE APPLIANCE
DO ...
... Pull up zips and fix loose threads to prevent the items from being entangled. If necessary, put small items into a
net bag or pillow.
... Turn off the machine after each wash program and switch it off at the mains to save electricity and for safety.
Wipe clean the lower part of the porthole.
... Keep the door slightly open when the washing machine is not in use to prevent formation of odours.
... Let the power cord be replaced by the manufacturer, his service agent or other accordingly qualified persons, in
case it is damaged.
... Ensure that the appliance is not used by persons with reduced physical, sensory or mental capabilities, lack of
experience and knowledge without supervision or instruction by a person responsible for their safety.
... Supervise children to ensure that they do not play with the appliance.
DO NOT ...
... Touch the washer door during the washing process - it gets hot!
...Place heavy objects or sources of heat or damp on top of the appliance.
... Hot wash foam rubber or sponge-like materials.
... Open the detergent distribution drawer during the wash cycle.
... Force the washer door open. The door is fitted with a self-lock device and will open shortly after the washing
procedure is ended.
... Open the washer door if the water level is visibly over the porthole.
... Cover the washing machine with plastic cover so that inside dampness cannot be kept in.