LogicMark FreedomAlert Installation Manual

LogicMark Disclaimers and Limited Warranty

The Manufacturer’s Warranty period is one year from the time of purchase.

COMMUNICATION AND RESPONSE LIMITATIONS: Purchaser acknowledges that signals which are transmitted over telephone lines, or other modes of

communication pass through communication networks wholly beyond the control of LogicMark LLC and are not maintained by LogicMark LLC, and, therefore, LogicMark LLC
shall not be responsible for any equipment or communication failure which prevents transmission signals from reaching your contact list including emergency 911 operators or
damages arising therefrom. Purchaser acknowledges that LogicMark LLC provides no response to the System’s equipment. The equipment is designed to communicate
with the a central station of your choice and LogicMark LLC is not and shall not be responsible for ambulance, police or other emergency response time or that any response
will be provided by the central monitoring station.

TESTING AND SERVICE OF THIS EQUIPMENT: The equipment, once installed, are in the exclusive possession and control of the Purchaser, and it is Purchaser’s sole responsi­bility to test the operation of equipment and request warranty service if the equipment is under warranty.

PURCHASER’S EXCLUSIVE REMEDY: Purchaser’s exclusive remedy for LogicMark LLC’s default hereunder is to require LogicMark LLC to repair or replace, at
LogicMark LLC’s option, any equipment or part of the personal emergency alert system which is non-operational during LogicMark LLC’s warranty period.

LIMITATION OF LIABILITY: This equipment is not designed or guaranteed to prevent any loss or injury. This Limited Warranty and Disclaimer of Liability constitutes the terms
of sale and use of the equipment, and if there should arise any liability on the part of LogicMark LLC as a result of any cause whatsoever, regardless of whether or not such loss,
damage, or personal injury was caused by or contributed to by LogicMark LLC’s negligence to any degree or failure to perform any obligation or strict products liability, such
liability will be limited to an amount paid by the Purchaser to LogicMark LLC for the product, or to the sum of $350.00, whichever is greater.

For warranty information, see your dealer for details.

Telephone Jacks

Line IN

To House

Phone

Programming Switch

Reset

(Black)

Power DC 7.5

600 mAH

Code Learn

(Red)

Base Top View - Part #35914

Power Light

Power is supplied to
the base when Red
LED is SOLID.
Base is running on
battery power when
Red LED is BLINKING.

Pendant - Part #35915

Gray System Check/Battery

Test button

Red Status

Light

Microphone

Blue

Emergency Call

button

Speaker

4 Rechargeable AA

Batteries

Telephone Cord

AC Adapter

Lanyard

2 Lithium Ion

Pendant batteries

Beltclip

Wriststrap

Confirm Accessories in Kit

Base Back View

Info Light

When LED is OFF, the
base and pendant are
communicating and
the pendant battery
has sufficient power.
When the Green LED is
BLINKING, run a System
Check to see which issue
needs to be addressed.

Pendant Battery Charger

Charges spare pendant battery.

CaretakerSentry with two-way voice pendant

Model #35911 Installation Guide

Keep these instructions for future reference

1-800-519-2419

IMPORTANT NOTE regarding VoIP Telephone Service:

If you have wireless or VoIP telephone service through the Internet, (for example: MagicJack,
Ooma, Vonage, etc.) make sure that your 911 service is enabled and set up with your correct
address. If you take your modem to another location, call your phone provider to update 911
services to your new location, then place a call to 911 to verify your address.

FreedomAlert

FCC ID: TYD3X911

IC: 8471A-3X911

US: TYDW400B3X911

© LogicMark, LLC v6.4

1A. Place the Green AA Rechargeable
Batteries in the compartment on the
bottom of the base unit. Check the picture
for correct orientation.

1B. Turn ON/OFF switch to ON. You will
hear the announcement “Running on
Battery Power.” Unit will do so until the
AC Adapter power supply is plugged in.

Model

#35911

Step-by-Step Installation

Master

ON/OFF

Switch

+

+

_

_

RED Light = Charging
GREEN Light = Battery Charged
No Light = Defective battery or no battery installed

1C. Place one pendant battery in the
Pendant Battery Charger on the front
of the base. The charging light key is as
follows:

If you need assistance, call

1-800-519-2419

Plug Telephone Line and Power

Cord into Wall Jacks

3

Place Battery in Pendant

2

Place Batteries in Base

1

Test the Unit

4

**Battery should standby in the pendant for
4-6 months (depending on use). We recommend
exchanging/charging the batteries monthly.

Install one pendant battery in pendant.

(When battery is properly installed, pendant
will automatically perform a battery check.
Listen for these voice prompts every time a
battery is installed.)

Pendant battery

compartment

**911 Forwarding Feature - If the contact deems the situation to be a true emergency, they simply press 911 on their keypad. The FreedomAlert will

hang up with them and dial 911. The person having the emergency will then be able to speak to the 911 Emergency Operator.

(OPTIONAL) Plug the
telephone into one of
the telephone jacks.

Plug the telephone
cord into the jack and
then plug the System
in to a wall or modem
telephone jack.

Place a call:

a. Push the BLUE EMERGENCY button for 2 seconds on Pendant. (The RED

LED on the pendant should turn ON.)

b. You should hear a dial tone and dialing as it calls your contacts or

911. Several seconds later you will hear the announcement, “This is an
emergency. If you would like to continue, please press 5...” Your contact

should press 5, and all dialing will then stop.
c. Talk normally into the pendant– just like into a speaker phone.
d. At the end of the conversation, push the GRAY TEST BUTTON for to hang

up. The contact can also press 9 to hang up. (The FreedomAlert will

automatically hang up after 3 minutes of silence.)

Perform a System Test

a. Push GRAY test button on back of pendant for 4 seconds.

b. Listen for voice prompt from base unit:

i. “All Systems are OK – Battery is OK” is heard if the system is correctly installed.
ii. If any other voice prompt is heard, the unit will describe the problem.

c. We recommend that you perform this System Test weekly.

A. Plug the AC Adapter
power cord into the power
jack and twist 1/4 turn
clockwise to lock.
B. Plug the AC Adapter
into an electrical outlet.