LogicMark 5X711 Users Manual

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Included in Kit

Charging Base

Pendant

Attaching the Lanyard

To Adjust Length

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Mobile Personal Emergency Response System

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PLUS

User’s

QuickStart Guide

Model 30711B

Pendant Lanyard

Pendant
Wrist Strap

Pendant
Beltclip

USB Charger

Manufacturer’s Disclaimers and Limited Warranty

The Manufacturer’s warranty period is one year from time of purchase.

COMMUNICATION AND RESPONSE LIMITATIONS: Purchaser acknowledges that signals pass through
communication networks wholly beyond the control of the Manufacturer and are not maintained by the
Manufacturer, and, therefore, the Manufacturer shall not be responsible for any equipment or
communication failure which prevents transmission signals from reaching your contact list including
emergency 911 operators or damages arising therefrom. Purchaser acknowledges that the Manufacturer
provides no response to the System’s equipment. The Manufacturer shall not be responsible for
ambulance, police or other emergency response.

TESTING AND SERVICE OF THIS EQUIPMENT: The equipment, once installed, are in the exclusive
possession and control of the Purchaser, and it is Purchaser’s sole responsibility to test the operation of
equipment and request warranty service if the equipment is under warranty.

PURCHASER’S EXCLUSIVE REMEDY: Purchaser’s exclusive remedy for the Manufacturer’s default hereunder
is to require the Manufacturer to repair or replace, at the Manufacturer’s option, any equipment or part of the
personal emergency alert system which is non-operational during the Manufacturer’s warranty period.

LIMITATION OF LIABILITY: This equipment is not designed or guaranteed to prevent any loss or injury. This
Limited Warranty and Disclaimer of Liability
constitutes the terms of sale and use of the equipment, and if there should arise any liability on the part of
the Manufacturer as a result of any cause whatsoever, regardless of whether or not such loss, damage, or
personal injury was caused by or contributed to by the Manufacturer’s negligence to any degree or failure
to perform any obligation or strict products liability, such liability will be limited to an amount paid by the
Purchaser to the Manufacturer for the product, or to the sum of $350.00, whichever is greater.

For warranty information, contact Customer Service at LogicMark, LLC.

v 7.2 Model 30711B

FCC ID TYD5X711

Part# 30530

Pendant Functions

GREEN Power Light

Battery Charging:
Green Light is Blinking.

Fully charged:
Green Light is Solid.

Light is OFF when
removed from charging
base

TEST
Button

RED Charging Light

Low Battery Warning:
Flashes when battery is at less than
25% capacity

BLUE Call In Process Light

Solid when connected to a
cellular network

Microphone

Emergency

Button

Speaker

cati

on

Plug Base into power and

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Power light is

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charge pendant

911

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Battery Supervision

Before First Use:

Fully charge pendant prior to use by putting it in the charging
cradle. (Make sure the Charger is plugged in and the Power light is
Red.) It may take 3 to 4 hours to ensure a full charge. The Charging
Light on the pendant will blink Green when charging and turn solid
Green when fully charged. SEE ILLUSTRATION BELOW.

2

Press the TEST button for 4 seconds.

1. User pushes the TEST button for 4 seconds

2. Pendant announces “Power ON,” Pendant turns on

3. Pendant announces Version number

4. Pendant checks battery status and announces:
a. “Battery OK” if Battery greater than 25%“
b. “Recharge Battery Soon” if battery less than 25%

5. Pendant then checks for cellular service and announces:
a. “Service Coverage OK” – Good Cellular service coverage
b. “No Service Coverage” – No Cellular service or Low Cellular Signal
(Contact Customer Service if you hear this announcement.)

6. Pendant announces whether Battery Supervision feature is “On” or “Off”

7. Pendant announces “Power OFF”, which returns the pendant to a low-

power STANDBY mode.

Placing an Emergency Call

3

1. User Pushes the BLUE EMERGENCY button for 1 second:

a. Blue Light flashes and short musical chime is heard
b. Pendant calls 911

2. User talks to the 911operator using the speakerphone in the pendant

a. Immediately give the 911 operator your name and location

3. Call can be ended one of two ways:
a. Pendant detects 911 has hung up, automatically ends the call, and the Pendant returns to standby
b. User pushes the TEST button on the pendant to end the call and hang up

4. Pendant announces “Hanging Up” and returns to Standby

System Check

hargin

The Chargin

RED Light

Low battery Warning

GREEN Light

Battery Charging

Test

Button

BLUE Light
Call in Process

Emergency
Call Button

Charger Input

The Battery Supervision feature allows the
GuardianAlert 911 Plus to automatically check the
status of its battery every 24 hours.

If Battery Supervision is turned ON:

1. Estimated standby time between charges will be 2-3 months

2. It will check the status of the battery every day at the same
time, beginning 24 hours after the feature is turned ON

3. When the battery reaches 25% capacity or less, the pendant
will announce “Recharge battery soon”. The announcement
will be made daily until the pendant is recharged

If Battery Supervision is turned OFF:

1. Estimated standby time between charges will be 6-12 months

2. The user will have to manually perform a System Check
periodically to check the status of the battery

Turning Battery Supervision ON or OFF:

1. Perform a System Check – Push and HOLD the Gray TEST
button for 4 seconds

2. When you hear “Version Number” – Push and HOLD the
Gray TEST button again for 4 seconds. The Blue Light will blink
twice

3. The System Check voice prompt will then confirm the Battery
Supervision status – either Battery Supervision ON or Battery
Supervision OFF

Simply repeat steps 1-3 to toggle the Battery Supervision feature
ON or OFF

5

If you are having problems using your pendant,

Troubleshooting

please call:

1-866-541-VETS (8387)

Note: If you place a call to 911 accidently or to test, it is IMPORTANT that you stay on the phone and tell them you were testing your phone’s 911 feature.