3xLogic Inc
IntelligentVideoSurveillance
Vigil Server Software
v5.00
User’s Guide
October 2007
Table of Contents
1
INTRODUCTION................................................................................................................................................................5
2 SYSTEMREQUIREMENTS..................................................................................................................................................6
3 SOFTWAREFEATURES.......................................................................................................................................................7
4 INSTALLATION..................................................................................................................................................................8
4.1 WINDOWSINSTALLATIONNOTICES...............................................................................................................................................8
4.2 INSTALLATION...........................................................................................................................................................................9
4.3 UPDATING.............................................................................................................................................................................10
4.4 UNINSTALLING........................................................................................................................................................................10
4.5 INITIALSETUP.........................................................................................................................................................................10
1 OPERATION....................................................................................................................................................................12
1.1 MAINTOOLBAR......................................................................................................................................................................12
1.1.1 MenuToolbar.............................................................................................................................................................13
1.2 LIVEVIEWERWINDOW.............................................................................................................................................................14
1.2.1 ChangingLiveViewerCameraLayout........................................................................................................................15
1.2.2 TVOutputSwitch........................................................................................................................................................16
1.2.3 RestoreOriginalDisplayLayout..................................................................................................................................17
1.2.4 Enabling/DisablingCaptions.......................................................................................................................................17
1.2.5 ExpandingScreenSizeinSingleViewMode...............................................................................................................17
1.2.6 HardwareRenderedModeButtons............................................................................................................................17
1.2.7 CameraQuickAccess..................................................................................................................................................18
1.2.8 AlarmsandRelays......................................................................................................................................................18
1.2.9 MediaDriveInformation............................................................................................................................................19
1.2.10 PTZCameraControls..................................................................................................................................................19
1.3 SEARCHINGANDPLAYINGBACKRECORDEDVIDEO.........................................................................................................................22
1.3.1 SearchingforVideoFootage......................................................................................................................................22
1.3.2 UsingthePOSDataFilter...........................................................................................................................................23
1.3.3 VideoSearchResults...................................................................................................................................................25
1.3.4 CreatingandRunningaCustomSearch.....................................................................................................................26
1.3.5 VideoPlayback............................................................................................................................................................28
1.3.6 SynchronizedMulti‐ScreenPlayback..........................................................................................................................30
1.3.7 UsingtheSmartSearch..............................................................................................................................................31
1.3.8 ZoomingDuringPlayback...........................................................................................................................................32
1.3.9 AdjustingtheImage...................................................................................................................................................32
1.3.10 UsingMarkerstoCreateaSub‐Range........................................................................................................................33
1.3.11 AudioPlayback...........................................................................................................................................................33
1.3.12 FrameDe‐Interlacing..................................................................................................................................................34
1.3.13 AuthenticatingRecordedVideo..................................................................................................................................34
1.3.14 Printing,Saving,orCopyingPOSData.......................................................................................................................35
1.3.15 On‐ScreenPOSDataDisplay.......................................................................................................................................35
1.4 EXPORTING/SAVINGVIDEOFOOTAGE.........................................................................................................................................36
1.4.1 ExportingImages........................................................................................................................................................37
1.4.2 ExportingVideo..........................................................................................................................................................37
1.4.3 PrintingaStillImage..................................................................................................................................................39
1.5 TOOLS...................................................................................................................................................................................39
1.5.1 NetworkLogAnalyzer.................................................................................................................................................40
1.5.2 AuditLogAnalyzer......................................................................................................................................................40
1.5.3 AlarmsWindow..........................................................................................................................................................41
1.5.4 ClientConnectionsWindow........................................................................................................................................42
1.5.5 FileExportsBrowser...................................................................................................................................................43
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1.5.6 LivePOSDataWindow...............................................................................................................................................44
1.5.7 PeopleCounting..........................................................................................................................................................45
1.6 CHAT....................................................................................................................................................................................46
1.7 AUDIORECORDERCONTROLS....................................................................................................................................................47
1.7.1 LiveAudioSettings......................................................................................................................................................48
1.8 VIDEORECORDERCONTROLS.....................................................................................................................................................49
2 SETTINGS........................................................................................................................................................................50
2.1 CAMERASETUPTAB................................................................................................................................................................51
2.1.1 CameraSettingsandSetup.........................................................................................................................................51
2.1.2 CODECSettings...........................................................................................................................................................53
2.1.3 AdvancedSettings......................................................................................................................................................56
2.1.4 PushStillShottoServer..............................................................................................................................................56
2.1.5 NetworkCameraSettings...........................................................................................................................................57
2.1.6 RecordingModeTab...................................................................................................................................................60
2.1.7 CameraControlTab....................................................................................................................................................63
2.1.8 MotionAlarmTab.......................................................................................................................................................66
2.1.9 VideoLossTab............................................................................................................................................................75
2.1.10 LiveOverlayTab.........................................................................................................................................................77
2.1.11 PeopleCountingTab...................................................................................................................................................77
2.2 DVRSETTINGSTAB.................................................................................................................................................................79
2.2.1 GeneralTab................................................................................................................................................................82
2.2.2 StartupTab.................................................................................................................................................................84
2.2.3 LiveTab.......................................................................................................................................................................85
2.2.4 SearchTab..................................................................................................................................................................86
2.2.5 CamerasTab...............................................................................................................................................................86
2.2.6 ClientsTab..................................................................................................................................................................87
2.2.7 SequenceTab..............................................................................................................................................................87
2.2.8 HardwareTab.............................................................................................................................................................88
2.2.9 ProxyTab....................................................................................................................................................................91
2.2.10 HelpMenuTab...........................................................................................................................................................91
2.3 MEDIADRIVESTAB..................................................................................................................................................................92
2.3.1 VideoStorageDrives..................................................................................................................................................93
2.3.2 AlternateVideoStorageDrives...................................................................................................................................94
2.3.3 ExportDestinations....................................................................................................................................................95
2.4 COMPORTSTAB....................................................................................................................................................................95
2.5 USERANDGROUPMANAGEMENTTAB........................................................................................................................................96
2.5.1 Add/ModifyaUser.....................................................................................................................................................96
2.5.2 Add/ModifyaGroup...................................................................................................................................................97
2.6 RELAYS/ALARMSTAB............................................................................................................................... ................................98
2.6.1 DigitalInputs..............................................................................................................................................................98
2.7 DATATAB............................................................................................................................................................................103
2.7.1 GeneralSettingsTab.................................................................................................................................................105
2.7.2 EmailSettingsTab....................................................................................................................................................105
2.7.3 IgnoreFieldsTab.......................................................................................................................................................107
2.7.4 ExternalPOSDataTab..............................................................................................................................................108
2.7.5 ExternalDataInterfaceTab......................................................................................................................................109
2.8 AUDIOTAB..........................................................................................................................................................................109
3 REGISTERING.................................................................................................................................................................113
4 AUTHENTICATION..........................................................................................................................................................114
5 SOFTWAREUPDATES.....................................................................................................................................................115
5.1 UPDATESERVICE...................................................................................................................................................................115
5.1.1 UpdateSettingsTab.................................................................................................................................................115
5.1.2 UpdatesTab.............................................................................................................................................................117
5.1.3 UpdatesLogTab.......................................................................................................................................................118
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6 LANGUAGESWITCHER...................................................................................................................................................119
7 DVRSYSTEMDATABASEUTILITY....................................................................................................................................120
7.1 DRIVEMANAGEMENTTAB......................................................................................................................................................120
7.2 VIDEODATATAB...................................................................................................................................................................122
7.3 DATATAB............................................................................................................................................................................123
7.4 BACKUP/RESTORETAB...........................................................................................................................................................124
7.5 DATABASESETTINGSTAB........................................................................................................................................................125
8 SETTINGSUTILITY..........................................................................................................................................................127
9 PELCOPTZWIRINGDETAILS...........................................................................................................................................128
10 TVSINTERFACEPOSWIRINGDETAILS......................................................................................................................... 129
1 SUPPORTEDNETWORKCAMERAS..................................................................................................................................130
1 TROUBLESHOOTING......................................................................................................................................................133
2 CONTACTINFORMATION...............................................................................................................................................134
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1 Introduction
This guide describes the installation and operation of 3xLogic’s Vig il Server Software (Vig il Server) . This
version of the User’s Guide is current to Version 5.00 of Vigil Server.
Vigil Server is a powerful, yet easy-to-use, software package for viewing and saving video footage.
3xLogic (www.3xlogic.com
) produces enterprise class DVRs and state-of-the-art surveillance software.
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2 System Requirements
The following table outlines the minimum and recommended platforms for running Vigil Server.
PC Feature Minimum Recommended
Operating System Windows 2000
CPU 2.0GHz 3.0GHz
512MB
A minimum of 768MB of RAM is recommended
for 32 camera systems, or systems with audio
recording.
RAM
A minimum of 1GB of RAM is recommended
for 8 or more hi-definition IP camera systems
A minimum of 1.5GB of RAM is recommended
for 32 channel Proseries capture cards.
64MB
Video Card Memory
Hard Drive Space for
Installation
Hard Drive Space for
Saved Media
A 128MB video card is required for more than
16 video channels or more than 8 hi-definition
IP cameras
210MB 1GB
10GB 250GB
Windows 2000 SP4
Windows XP Professional SP2
1GB
128MB
HDD Transfer Rate DMA 66MHz
DMA 133MHz,
SATA I/II
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3 Software Features
This section describes some of the features of Vigil Server.
Feature Details
Individual Camera
Settings
Configurable CODEC
Settings
IP Camera Support
Live Viewer
Built-in Playback Scan through previously recorded footage using the built-in play er.
Full Video Search
Capabilities
Exporting/Saving Video
and Images
Configure each camera independently: brightness, contrast, sharpness,
hue, resolutions, and more.
Change CODEC settings for each camera such as compression, quality,
noise reduction, and more.
Vigil Server supports up to 32 IP hi-resolution cameras without the need
for an installed capture card.
View live video as it is being recorded for up to 16 video feeds at once
or view a single full screen and full resolution video.
Retrieve a list of stored footage for specified cameras from a start
date/time to an end date/time and a variety of other available search
criteria.
Powerful export capabilities enable you to save video footage in AVI or
MJPG formats. Save individual frames in JPEG or BMP formats.
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4 Installation
4.1 Windows Installation Notices
Warning: During the installation you may get a Windows File Protection and/or a
Windows Logo testing notice. Please follow the following instructions when this happens. Failure
to do so can result in a non-functioning software installation.
Click “Continue Anyway”
Click “Cancel”
Click “Yes”
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Click “Yes”
4.2 Installation
If you downloaded your install kit for Vigil Se rver, navigate to where you saved the file using Windows
Explorer and double-click the EXE file that you downloaded to begin installing.
Note: T o update an existing version of Vigil C lient, use the Vigil Client u pdate (VGL) file
instead of the Vigil Client install package (E XE).
If you are installing from CD, load it in your CD-ROM driv e and run the EXE on it.
Install Step Details
Setup Language
Welcome Loads the InstallShield install wizard.
License Agreement
Customer
Information
Install Location
Select Your Capture
Board
Select Program
Options
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Select the language you want the installation program to use. Available
options are English (default) or Spanish.
Requires you to either accept or reject the terms of the end-user license
agreement. To install or use the software, you must accept the agreement.
The user name and company information that will be used w hen registering
the software.
Select where you wish to install the software. The default location is
C:/Program Files/Vigil
Select the capture board that is currently installed. If there are no capture
boards installed, select “NVR (No Capture Card).
Select the options for the install process. You cannot deselect required
options.
Ready to Install
Installation
Install Completion
Note: Remote Administrator is only a 30-day trial version of the software. Visit
http://www.famatech.com/
Summarizes installation settings and gives you one more chance to abort the
installation.
The actual install process. Copies necessary files, creates shortcuts, installs
registry information, media drivers and CODECS, database and scripts, and
any other optional software. Adobe® Acrobat (used for viewing the PDF
User’s Guide) and Remote Administrator (used to remotely administrate your
computer) have their own install processes.
Once the install is complete, you will be prompted to restart your computer.
Upon the next boot up, the database scripts will be executed, as well as the
required services. Vigil Server will auto start up by default.
to obtain software information and purchase licenses.
4.3 Updating
To upgrade Vigil Server from previous version, go to:
“Start Menu | Vigil| Update”
This will open the “Local Update Util ity” window. Browse to the upgrade file that you downloaded or
saved (Upgrade files use a VGL file extension) and click “Open”. Click “Update” to begin the update
process. The update process requires you to restart your computer. Please allow it time to perform the
update completely.
4.4 Uninstalling
To uninstall Vigil Server, go to “Add/Remove Programs” located in the Windows Control Panel
Click “Remove” by the entry “Vigil Server”. F ollow the prompts to perform the removal process.
4.5 Initial Setup
When you first run Vigil Server, review the following list to ensure that your system is properly
configured:
1. Set up Camera Recording - enable recording and review recording setup. For each camera
input:
a. In the Vigil Server “Settings” screen, select the “Camera Setup” tab. Select the camera
from the dropdown list to view its recording settings.
b. By default, the recording speed is set to “Recording Disabled”. Select “Enable Recording”
from the dropdown list.
c. Set up camera controls – If Vigil Server is to be used to control cameras, select the
“Camera Control” sub-tab and then select the camera configuration. Select the “COM
Ports” tab to specify COM port settings for the camera controls.
2. Set up Media Drives
a. In the Vigil Server Settings screen, in the “Media Drives” tab, set up “Video Storage
Drives”, “Alternate Video Storage Drives” and “Video Still /Motion Export Destinations”.
3. Set up Data Terminals
a. When using Vigil Server to record POS or other data, select the “Data” tab to configure
the incoming data terminals.
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b. Select the data terminal type from the dropdown list and select its configuration
information.
c. Select the “COM Ports” tab to specify COM port settings for the data terminals.
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1 Operation
This section details the general usage of Vigil Server software.
This is the normal view that will appear after the program has finished loading. Notice that the program will
automatically load at Windows start-up, automatically log on, and open the “Live Viewer” window. These
options can be changed if desired.
1.1 Main Toolbar
This table is a quick listing of the main toolbar buttons and their usage. We will get into detail of each
corresponding window in later sections.
Opens the “Exit Confirmation” window.
Logs off the current user.
Opens the “Recorder Controls” window.
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Opens the “Live Audio Settings” window.
Clicking the
Controls” window.
Opens the “Live Viewer” window.
If “Hardware Rendering” has been enabled and is supported by your capture card, you
can click the
Rendered Cams” or “Real Time Cams”.
Opens the “Search” window.
Clicking the
Search” window.
Resets window positions.
Clicking the
other windows. These include “Live Data”, “Alarms”, “Export File Browser”, and more.
The button also changes its icon and function to the last used tool item. For example, if
I clicked
also it would replace the reset icon with the icon for the “Live Data” window.
button opens the context menu which can open the “Audio Recorder
button. This opens a context menu allowing selection of either “Software
button opens the context menu which allows you to open the “Custom
button opens the context menu which allows you to open the several
and selected “Live Data”, not only wou ld it open the “Liv e Data” window, but
Opens the “Settings” window. This is the main configuration page for Vigil Server.
Opens the “About 3xLogic DVR System” window. Contains information such as trial
period remaining, registration information, and software version.
A basic graph that lets you know how many clients have connected to Vigil Server. You
can hover the mouse pointer over this section to get the exact number or double-click it
and open the “Client Connections” window.
Menu Toolbar 1.1.1
The menu toolbar has nearly the same functions as the graphical main toolbar. The “Settings” menu item
has a few more options such as “Network Log Analyzer”, “Register DVR” and a few more.
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1.2 Live Viewer Window
By default, the “Live Viewer” window will open once the program has loaded. If “Auto Logon” is disabled, you
must log in before the “Live Viewer” window is opened.
Note: The Live Viewer window may be slightly different depending on the capture card that is
installed, the rendering mode enabled (hardware vs. software), and the number of supported video
channels. See section 5.2.6 for details.
The “Live Viewer” window can be in either software rendered mode or hardware rendered mode. If your
capture card supports hardware rendered mode, it can be enabled by going to “Settings” window | “DVR
Settings” tab | “Live” tab and selecting the Live Viewer mode with the available radio button.
• Cannot display camera footage at full frame rates
• More CPU usage
Software
Rendered
Hardware
Rendered
• Able to display up to 32 camera feeds, 16 simultaneously
• Able to display network camera feeds
• Information overlays such as recording status and people counting
• Zooming displayed camera feeds
• TV output and analog multiplexing
• Able to display up to 16 camera feeds at full frame rates
• Less CPU usage
• Cannot display network camera feeds (but footage can still be recorded and is accessible
by the search function)
• Cannot display information overlays
• Cannot zoom displayed camera feeds
• Does not support TV output and analog multiplexing
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1.2.1 Changing Live Viewer Camera Layout
Use the buttons in the top section of the “Live Viewer” side toolbar to select the
viewing style. If you have more cameras enabled than can be displayed by the
current view settings, you can right click on the layout icon and select a page of
cameras to display.
Available viewing options (left to right, top to bottom):
Single view mode (1 camera), 2 x 2 mode (4 cameras), 3 x 3 (9 cameras), 4 x 4
To arrange the cameras within the current view style, right click on a camera position in the “Live Viewer”
window and select a desired camera to be displayed from the context menu. Since you cannot display a
camera in more than one location, if you selected a camera that is already displayed, it will simp ly stop the
camera feed.
To remove a camera from the “Live Viewer” window, right click that particular camera feed and select “Stop”.
(16 cameras)
Large w/5 cameras, large w/7 cameras, 2 medium w/8 cameras, medium w/12
cameras
With 32 channel systems, available viewing options are:
Single view mode (1 camera), 2 x 2 mode (4 cameras), 3 x 3 (9 cameras), 4 x 4
(16 cameras)
5 x 5 (25 cameras), 6 x 6 (36 cameras), 2 medium w/8 cameras, medium w/12
cameras
Note: Stopping and changing camera feeds in the “Live Viewer” window does not affect the
recording settings.
A number of options are available from a context menu when right clicking on a camera feed:
Copy Copy a frame from the video feed on the selected camera display to the Windows clipboard.
Full Screen Enlarge the live images to fill the entire PC screen.
Quickly review recently recorded footage for the selected camera. Select from One, Five or
Quick Search
Zoom Open the zoom control. Left click on an image to zoom in and right click to zoom out.
Stop Stops the video feed from the selected camera display, but does not stop recording.
Reset to
Default
Cam #
Ten Minutes. Clicking on a Quick Search option automatically searches footage from the
requested camera during the requested time and opens the Playback window.
Resets all camera displays/feeds to their default camera layouts.
Changes the current video feed on the selected camera. If that video feed was on another
camera display, it will stop that video feed.
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1.2.2 TV Output Switch
Vigil Server can display two video feeds to analog monitors. With the XECAP series video capture cards, one
of these feeds can be configured as a multiplexed video output similar to the “Live Viewer”.
Click to change the camera displayed on the monitor by selecting the camera number.
On capture boards supporting Mux/Analog Out, you can also select the “Setup Analog Out
Multiplexer” menu item, which opens the “Analog Ou t Multiplexer” window.
To arrange cameras within the selected display grid, right click on a particular position and select a camera.
Cameras positions are configured separately for each grid style. Cameras may be repeated if desired.
Undoes any layout changes that have been made since the “Analog Output Multiplexer”
window was last opened.
Toggle captions on the Analog Out Multiplexer on and off.
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1.2.3 Restore Original Display Layout
Undoes any layout changes that have been made since the “Live Viewer” window was last
opened.
To reload default Window sizes and locations for all screens, select “Tools” | “Reset Screen
Layouts to Default” from the menu, or select “Reset” from the Tools button dropdown.
Enabling/Disabling Captions 1.2.4
Toggles captions on the “Live Viewer” video feeds.
Note: Captions are not included in the recorded footage.
Expanding Screen Size in Single View Mode 1.2.5
Toggles the display size of the camera when in
(single view) display mode.
Hardware Rendered Mode Buttons 1.2.6
When in hardware rendered mode, some of the buttons are changed slightly as they do not function in this
mode. The layout buttons are slightly different, but are used the same. Also, the right-click context mode is
different as well, with the only options bein g “Copy”, “Full Screen”, and “Quick Search”. Buttons in sections
from 5.2.2 to 5.2.5 are not shown; instead, these buttons are used:
Allows you to change between pages of cameras when using layouts that cannot display all
the cameras at once. For example on a 16 camera system, using the 2x2 layout, page 1
would have cameras 1 – 4, page 2 would have 5-8 and so on. Pressing
a page directly.
Certain capture cards like the XED series capture cards can change between hardware and software rendered
modes. Instead of using the Settings window, you can press the arrow beside the Live button on the main
toolbar to select between each of the modes.
Toggles captions on the “Live Viewer” video feeds.
Turns off/on all video feeds. Does not affect recording.
allows you to select
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1.2.7 s Camera Quick Acces
To quickly select a camera for single view display mode, click its corresponding
number. It also provides a simple way to check which cameras are recording.
Green: “Constant” recording mode and is recording
Blue: “Motion” recording mode and is recording (motion detected)
Red: “Motion Alarm” recording mode and is recording (motion detected). If POS
data alarms are configured, it can also mean a POS data alarm.
Yellow: Set to a motion recording mode and is recording
detected and will stop after the “Post Motion Record” time has elapsed)
Uncoloured: Camera is currently not recording, but is enabled
Disabled: Camera is not recording and is disabled
(motion currently not
1.2.8 Alarms and Relays
Depending on the hardware installed with your DVR unit, you may have access to digital inputs and outputs
that can be configured as input alarms or output relays. The number of available alarms and relays is
ependent on your hardware, but is nearly limitled
formation at the end of this guide if you are interested in obtain ing these devices.
in
Input alarms can trigger recording of video and/or audio based on an externally tripped circuit. Output relays
can be triggered by motion alarms, video loss, POS data, or failure of the DVR.
More information on configur g these devices can be found in the “Settings” section.
in
ss with USB digital I/O boards. Please see the contact
Opens the corresponding window, “Live Alarms” or “Relays”.
To assist in wiring alarms an
the frame titles on the alarms and relays windows.
d relays, the hardware locations of the digital inputs and outputs are indicated by
The “Live Alarms” window indicates configured input alarms.
Green: Alarm input is enabled
Red: Alarm input is triggered
The “Relays” window indicates configured output relays and allows manual
control of relays.
Green: Output relay is enabled and configured
Red: Output relay is triggered
You can manually turn on/off some relays by clicking on their respective button.
The 4th relay has been set to stay closed while the application is open and
cannot be turned off manually.
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1.2.9 Media Drive I
The “Media Drive Information” of the status of the video and audio data storage drives
that are configured on the DVR.
nformation
section is a live view
The status of the data drive is indicated by its icon:
: Configured drive
: Currently recording on this drive
: Drive error; contact your system administrator
: Currently recording to an alternate recording device; contact your system
administrator
The percentage free space is indicated following the name of a drive.
Further drive information is accessed by clicking the + next to the dri
ve. Here,
the path of the drive is shown and the available/total space of the drive.
To view drive information for your audio devices, click the “Audio” tab.
1.2.10 PTZ Camera Controls
an/Tilt/Zoom (PTZ) cameras cP
w
indow. To open the camera controls window, you can double click the particular PTZ camera or change the
display layout to single view mode with the PTZ camera. Details on configuring your PTZ camera can be
found in the “Settings” section.
an be set up in Vigil Server and can be controlled from the “Live Viewer”
3xLogic Vigil System Server Software - User’s Guide Doc# 08100610 Page 19
Dropdow
n selection
box
Changes the selected PTZ camera.
Controls
Zoom/Focus/Iris
Shows/hides the extra PTZ camera controls.
Use the mouse to click and drag the blue dot in the middle of the Pan-Tilt control
in the desired direction. The speed at which the camera moves increases as the
dot is dragged closer to the edge of the circle.
The alternate directional controls are displayed when the selected PTZ camera
doesn’t support a full range of motion (i.e., it cannot pan and tilt at the same
time)
Click and drag the appropriate slide bar up to
increase or down to decrease. The
speed at which the camera is adjusted increases as the bar is moved farther from
the center of the control.
If a USB PTZ joystick is attached, this button will be available. Once clicked, it
opens the “Joystick Customization” window.
Presets
Presets are stored fixed locations that the camera can view.
To save a preset, move the camera to the desired preset location, select the preset number
from the dropdown list and click “Save”. This will overwrite any presets saved to that
number before.
This window allows for customization of each
of the joystick buttons. Use the dropdown
selection boxes to assign actions to each
button.
To determine which button is which, go into
the Windows Control Panel and select “Game
Controllers”. The device should be listed.
Select it and click “Properties”. Press any
button on the joystick and the button number
should be highlighted on in the resulting
window.
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To move the camera to an existing preset, select a preset from the dropdown list and click
“Goto”, or click the button with the preset number on it.
Patterns
Controls the saved pattern of movement of the selected camera. Camera patterns are stored within the
camera.
Select a pattern from the dropdown selection box (this will overwrite the existing saved
pattern) and click “Record”. Use the
other control buttons to move the camera in the desired
pattern. Once finished, click “Stop”
Stops recording the current pattern.
Select a pattern from the dropdown selection box and click “Run” to begin the saved pattern.
Tours
A tour is a s quence of camera presets run through Vigil Server. Tour settings are stored within Vigil Server. e
Opens the “Tour Settings” window.
Each preset is displayed for the number of seconds specified in
the “D ll T
we ime” section.
Adds a preset to the tour.
Edits a preset in the tour.
Deletes a preset in the tour.
Runs the selected tour.
Enhancements
Enhanceme ts be toggled on/off. These include: color, sensitivity, n are settings on the camera that can
backlight, white balance, and auto focus.
Turns off the selected enhancement.
Turns on the selected enhancement.
Menu
Some camera’s have built-in menus that can be accessed and configured via this tool.
Displays the camera’s menu (this may take a moment to appear)
Exits the camera’s menu. You ca
click the “Select” button.
n also navigate to the “Exit” menu option displayed and
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Camera menu navigation buttons.
Camera menu select button
1.3 Searching and Playing Back Recorded Video
Vigil Server offers a robust set of tools for searching and rapidly identifying video footage and Point of Sale
(POS) data of interest. To open the search screen, either click “Search” on the main window toolbar or select
“Search | Search Footage and Data” from the menu.
The “Search” wind t side being the playback half and the right
side is the searchin
Each of the searc
Results” are expan here on the bar.
h bars, “Search Criteria”, “POS Data Filter”, “Video Search Results”, and “Data Search
ow is divided into two major portions: the lef
g half.
dable and collapsible. To do this, click anyw
Begins a search based on the current criteria.
Resets all search criteria and POS data filters to their default values. The default From/To
time is an hour back from the current time.
If a POS data connection has been configured, t his button will open the POS dat a filter and
data search results dropdowns.
1.3.1 Searching for Video Footage
When first opened, the “Search” window defaults to a search of all cameras, recording in all modes, from the
last hour. Clicking the “Search” button immediately will retrieve all footage meeting these criteria.
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From / To
Presets
You can specify the starting date/time and end date/time of your search. By default, Vigil
Server lim
settings.
This drop down includes preset search intervals in hourly increments from 1 hour up to 8
hours. Additionally, selections for 15 and 30 minutes can be added by checking “Quick
Retrieve Short Intervals” the “Search” settings. When a selection is made, the From/To
times are adjusted appropriately. By selecting Custom Search it will open the Custom
Search wind
frequently.
In addition to the other criteria, you may filter your result s by a specific recording mode.
Making a selection from this drop down will restrict the returned footage to onlMode y the
selected type: Constant, Motion, Alarm, or All Types.
its your search to be within a single day. This can be changed in the software
ow that will allow you to save and run custom searches that are used
Cameras
This allows you to
will be searched.
restrict your search to a limited set of cameras. By default, all cameras
1.3.2 Using the POS Data Filter
To open the POS data filter, you must configure and setup a POS terminal connection to your DVR. For this
formation, please review section regarding the Data tab later in th is manual.
in
Search for Line Items
When searching for line items, be aware that the normal search criteria is used as well (i.e., to and from
date/times, selected cameras, etc.)
Item
This field allows you to type in text th at will match the Item column in the received
data. It also has a dropdown selection box that will remember your last 10 searches.
POS
Code Matches results in the Code column.
Register Matches results in the Register column.
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Logical operators that will assist in searching with multiple criteria. By default, this is the
Or / And
OR operator, which will match any results, in any of the POS data criteria f ields. The AND
operator will only match results that have the same POS data criteria, in all the used fields.
Matches results in the Code column. By default, any price is selected. If you wish to
match a certain value, select an operator and input a value. The “>=” means “more than
Value
or equal to” the value that you input. For example, if I use >= with the value of $20.15,
any POS data with the value of 20.15 and higher will be returned. The “<=” operator
means “less than or equal to”, while the = operator simply means an exact same value.
Cashier Matches results in the Cashier column.
Search for Receipt
This type of search does not use the other criteria as it looks for a particular unique line item or receipt
number. Date and times are not used.
Receipt
Number
Searches for a matching receipt number.
Searches for an IDX based on the value you used. If the IDX contains a receipt number,
IDX
the POS data returned will be that receipt number and all IDX values corresponding to it.
If there is no receipt number for the searched IDX value, he returned results will be based
on the timestamp of that IDX. The net results will be +/- 10 seconds from that timestamp.
Note: Depending on the recording configuration of your cameras, there may be no saved
footage matching your search criteria.
This check box enables the graphical representation of retrieved footage that allows qu ick
Visual Search
identification of the recorded time blocks and the recording mode of the footage. If this is
unchecked, a list style result is presented with start and end times of the footage, but does
not indicate gaps.
This check box enables searching of Point of Sale data records in addition to the video
Data
footage. POS data can be filtered by any of the recorded fields. A table of POS results will
appear below the video footage results.
Playback Options
While not search criteria, the playback options allow you to control how your results will be
Playback
Options
played back. Selecting “Single Screen” will display one camera at a time during playback.
Selecting “Synchronized Multi-Screen” will play back up to four cameras at the same time.
You can add more cameras to the playback screen by selecting additional cameras as you
normally would.
The results chart can be zoomed in and out by using these controls.
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1.3.3 Video Search Results
After completing a search, the video results are displayed in the Video Search Results pane. This pane is also
expandable/collapsible.
When Visual Search is selected, the search results are displayed in colour-coded, visual format. The visual
footage chart displays the period of time searched with footage recorded displayed as blocks of colour
representing the recording mode: Constant, Motion or Alarm.
Blue Footage was recorded by motion detection.
Green Footage was recorded constantly.
Red Footage was recorded in alarm mode.
White
To playback footage, click the desired camera name to begin playback at the start of the time interval. When
the mouse is moved within the chart, a line will be drawn indicating the point in time under the cursor. The
exact time under the cursor is displayed just above the visual chart. Clicking within the chart will begin
playback of the selected camera at the indicated.
This button allows you to change between the visual search and a simpler tabular search.
Allows you to zoom in and out in the Video Search Results pane to allow you to select
footage with greater precision.
Changes the playback window from a single screen layout to a 2 x 2 layout. This mode is
used to view playback multiple cameras during the same time frame.
No recording during this period. For cameras set to record motion, this indicates no
motion was detected during that time.
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The tabular search simply shows a table with the start and end dates of the available video footage. It
cannot display gaps in video footage.
Creating and Running a Custom Search 1.3.4
If you find yourself making the same search regularly, a “Custom Search” can be saved. The “Custom
Search” window can be accessed from the “Quick Retrieve” dropdown. It can also be opened from the menu
(“Search | Custom Search”). When selected, the “Custom Search” window will appear.
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Opens the “Create Custom Search” window
Opens the “Edit Custom Search” window (looks the same as the “Create Custom Search”
window) for the selected search.
Deletes the selected search.
Runs the selected search.
Description The name for your search that will appear in the “Custom Search” list.
Time Filter The start time and end time to be searched.
Cameras Select the cameras to search, or select “All Cameras”
Data The custom search will include the POS data criteria specified.
Once you’ve completed inputting the search information you would like to save, click “OK”. T he window will
close and bring you back to the “Custom Search” window. You can either use the “Run” button to begin
searching with your selected custom search or by going into the “Search” window and in the “Quick Retrieve”
dropdown box, select the name of the custom search.
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1.3.5 Video Playback
Once footage has been selected for playback it will be loaded in the playback portion of the “Search” window.
Footage information is displayed below the playback window.
This information includes the playback status, t he date and time of the footage, the nominal frame rate if
currently playing, the resolution and recording codec of the footage, the current frame of the footage, and if
the zoom feature has been used then [Sub range] will be displayed.
A camera can be removed from the playback window by right clicking on the playback and selecting
“Remove”. You can also copy a still shot to the Windows clipboard by right-clicking the playback and
selecting “Copy”.
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A number of controls have been provided to make navigation and advanced features more accessible:
Click and drag the variable speed playback slider to change how fast the footage is
played back. Playback up to every fifth second of footage. The “Variable Speed”
playback tool tip displays the number of times faster the variable speed playback is
than the “Fast Backward” or “Fast Forward” buttons.
Click and hold down the “Fast Backward” or “Fast Forward” button to playback as
quickly as possible without skipping any frames.
Skips to the very beginning/very end of the video clip.
th
If clicked while playing the clip, skips one 10
of the clip.
While paused or stopped, click to playback frame by frame.
Pauses/plays the video clip.
The scroll bar can be used to quickly move to a different portion of the selected video. Simply click and drag
the pointer.
Clicking the scroll bar once and then using the scroll wheel on your mouse will advance or rewind the video
1/50th of the footage time with each click of the mouse wheel.
Stretches the playback image to fill the playback window. Footage is automatically
displayed in the resolution at which it was recorded.
Footage recorded in 704x480 mode is scaled down to fit the playback window.
Click to save a still image in JPG or BMP format, or to sav e a video clip in AVI or MJPG
format. If audio recording has been configured on the DVR, this button also allows for
audio exports.
Click and select “Print Still Image” to print the current frame, or select “Print Data” to
print the currently displayed POS data in the Data Search Results pane.
Click to authenticate the currently selected video clip. For more information on
authentication, see the section located further in the manual.
Click to toggle the “Data On Screen Display” feature.
Click to play in full screen mode. Double-c lick on the image to return to the standard
playback screen.
To cue the video to a specific frame, enter the frame number in the box beside the “Cue
Frame” button and click “Cue Frame”.
Resizes the playback window to “Zoom Screen” mode. When in “Zoom Screen” mode,
click the “Normal Screen” button to return to the regular sized screen.
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1.3.6 Synchronized Multi-Screen Playback
Select Multi-Screen to playback up to four cameras simultaneously. The playback window will be divided into
quadrants. Quadrants are filled in clockwise order beginning in the top left.
To add a camera to the playback, click on its name or some point within its timeline. If all quadrants have
cameras loaded, clicking a new camera will replace one of the initial cameras. Footage will p lay back from all
loaded cameras simultaneously.
During playback if any camera is missing footage, it s video will pause with an overlay stating, “No frames
were found”. Remaining cameras will continue to play. When the playback time reaches a point where the
paused camera again has saved footage, its playback will resume. When there is no footage for any camera,
the playback skips to next time where footage exists for at least one camera.
To remove a camera from playback, first select its quadrant by clicking on it and then right click in its
quadrant and select “Remove”.
A still shot from a camera can be copied to the Windows clipboard by selecting its quadrant, right clicking,
and selecting “Copy”.
At any time, you may revert to single camera playback by selecting “Single Screen” from the search controls.
This will continue playback of the camera from the currently selected quadrant in single screen mode.
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1.3.7 Using the Smart Search
Smart searching allows you to further refine your video search by performing a custom motion detection
search within a specified region of the loaded footage.
To perform a smart search, first select the “Smart Search” tab from the “Advanced Features” bar. To define
the motion search region, simply click and draw within the playback window. A mask pattern will be ov erlaid
on the playback window. Any time you click on a clear area, you are expanding the mask. If you start
drawing on a masked area, the mask will be removed.
Sensitivity
Shows/hides the smart search masking area.
Offers some quick options for modifying the mask area.
Clear – Completely clears the mask.
Select All – Sets the mask to cover the entire footage.
Invert - Swaps clear and masked areas.
This slider controls the sensitivity of the motion detect ion algorithm used by smart search
function. To the left is less sensitive, requiring more definite mot ion; to the right is more
sensitive, detecting smaller movements.
Begins the smart search based on the current mask area.
Restores the originally loaded footage and removes all smart search masks.
Enables/disables the “Visual Tracking” feature that highlights moving objects by drawing
corners around the object as it moves.
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1.3.8 Zooming During Playback
You can zoom in on any footage being played back by selecting the “Zoom” tab from the “Advanced
Features” section.
When the cursor is moved over the playback window, a zoom outline will be displayed t o indicate the region
that will be magnified. Left clicking zooms in and right- clicking zooms out of the image.
The magnification factor is displayed in the upper right-hand corner of the playback window. You can also
use the “Zoom In” and “Zoom Out” buttons on the “Advanced Features” toolbar.
Adjusting the Image 1.3.9
When playback is paused, you can adjust the image by selecting the “Adjust Image” tab from the “Advanced
Features” section. This can be useful for adjusting an image prior to printing or saving.
Here you can adjust the brightness and contrast of the displayed frame. Checking the “Grayscale” box will
toggle between a grayscale and colour image. Clicking the “ Reset” butt on will return the image to its def ault
values.
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Note: You can only adjust a paused image; adjustment of footage during playback is too CPU
intensive. Any adjustment you have made will be reapplied when footage is paused again.
Using Markers to Create a Sub-Range 1.3.10
During playback, if only a sub-section of the loaded f ootage is of interest, it can quickly be selected by using
“Markers”. To use markers, select the “Markers” tab from the “Advanced Features” section.
Position the footage navigation slider at the beginning of the desired footage and click the “Start Range”
button. You will notice a small marker appear below the starting point. Next, navigate to the end of the
desired footage and click the “End Range” button.
When you are ready, click the “View” button to display the marked footage. The playback information will
indicate that a sub-range is currently displayed. All of the play back controls will operate on only the subrange of footage.
If you are playing footage in multi-screen mode, each camera can have a different sub-range marked and
displayed, independent of the other cameras.
When exporting footage, only the sub-range will be saved.
Note: To export a sub-range, you must have clicked the “View” button; otherwise, the entire
footage will be exported.
To return to the full footage, click the “View” button again or “Clear” to remove the markers.
Audio Playback 1.3.11
If audio hardware is enabled for your DVR, you can also have recorded audio play back at the same time as
video footage. To control audio playback, select the “Audio” tab from the “Advanced Features” section.
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Select the desired audio channel to playback from the “Channel” dropdown.
All Audio
Video Only
Audio
Note: Th e “All Audio” option is not available when u sing visual search. To enable this option,
disable “Visual Search” from the search options.
An audio level meter indicates the signal strength of the currently playing audio.
Plays back recorded audio from the selected channel, regardless of whether there is
recorded video at the same time.
Plays back recorded audio from the selected channel, only when there is corresponding
recorded video at the same time.
Frame De-Interlacing 1.3.12
Frame De-interlacing applies only to DVR480 Series DVRs running Vigil Server version 2.03.0000 and higher,
recording at resolution 704x480.
When paused in the Vigil Server playback screen, use the “Frame De-
interlacing” feature to toggle between “F” - Full Field, “AF” – A Field, and
“BF” – B Field. Click on the “F” button to toggle between frame types or
use the dropdown arrow to select the frame type.
Authenticating Recorded Video 1.3.13
Vigil Server embeds a security key in saved footage for each video frame. These keys can be easily checked
to verify that the footage is authentic and has not been tampered with.
Begins the authentication process. A window opens displaying the progress of the
authentication. Depending on the length and location of the video footage (network or
USB), authentication may take several minutes to complete. You can cancel the
authentication at any time by clicking the “Cancel” button. Any frames that were
processed prior to canceling have been authenticated.
If the video has been tampered with, the
authentication will halt at the first damaged frame
and provide an error message with the problem
frame number.
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If “Real-Time Authentication” (in “DVR Settings | Search tab”) is
enabled, during playback if a frame is does not pass authentication
a large red X is displayed over the frame.
Printing, Saving, or Copying POS Data 1.3.14
To print data to the default printer, right click on the data records and select “’Print”. You can also select the
printer button and select “Print Data” from the context menu.
To save data to a preset destination, right click on the data records and select “Export”. Select the
destination folder and enter a file name, th en click “Save”. Export destinations are set in the DVR settings
under “Media Drives”. You can also select the export button and select “Data” from the context menu.
To copy the currently selected POS data record to the Windows clipboard, right click on the data playback
section and select “Copy Line”.
1.3.15
In addition to displaying POS records in the data table, you can enable the “On-Screen Display” (OSD)
feature, which will overlay records directly on the video playback. The OSD is also present in full-screen
playback when the data table is hidden.
On-Screen POS Data Display
Enables/disables the OSD of POS data.
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Opens the OSD menu, allowing you to select open the “Configure OSD” window
Dwell Time The number of seconds a data record will remain on-screen.
Number of Lines The maximum number of records to display at a time.
Background
Transparent/Color
Font Color/Size/Bold Change the font color/size/boldness.
Horizontal/Vertical
Offset
Column Selection
When you are finished configuring the OSD, click the “OK” button to apply your changes and return to the
playback window.
Change the text background color/transparency.
The number of characters to offset the text from the left/top side.
Specify which columns you wish to have displayed. Unchecked columns will not
be displayed.
1.4 Exporting/Saving Video Footage
Video footage can be saved either as a single frame still shot, or as video file. This process is referred to as
“Exporting”.
Note: To export footage you must have at least one “Export Destination” configured.
Note: If “Export Auditing” is enabled, required information must be ent ered before selecting
the destination folder for both images and video exports.
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1.4.1 Exporting Images
Single frame shots can be saved in either Bitmap (BMP) or JPEG (JPG) format. BMP images retain all of the
original image detail, but are typically much larger than JPG images as a result. JPG images are compressed
but typically are indistinguishable from the original image with a quality of 70 or greater.
Click to open the Export sub-menu. Select which type of media you wish to export.
Saves the still image as a BMP image. Select t he export destinations and enter a filename. Click
BMP
JPG
“Save” when finished or “Cancel” to exit without saving.
Saves the still image as a JPG image. Select the export destinations and enter a filename.
Additionally, you may select a quality setting for the JPG image by adjusting the slider. Closer to
the left side means a lower quality, smaller sized file; furth er to the right means a higher quality,
larger sized file. For the most part, the default compression setting is the best choice. Click “Save”
when finished or “Cancel” to exit without saving.
Select which destination you wish to save the image to.
You can select multiple destinations, as well as create
subdirectories by using the New Folder button.
Exporting Video 1.4.2
Video footage can be exported in Microsoft AVI or Motion JPEG (MJPG) formats. The AVI format is widely
supported on Microsoft Windows operating systems. However, the file size is typically much larger than files
exported in MJPG format. Vigil Server allows video exports to include the Vigil DV player to ensure playback
software is available for MJPG exports.
Click to open the Export sub-menu. Select which type of media you wish to export.
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AVI
Saves the current video footage as an AVI video. Select the export destinations and enter a
filename.
Clicking the “Advanced” button will open the “CODEC Settings” window that allows you to select
and configure the CODEC used during the encoding process.
Click “Save” when finished or “Cancel” to exit without saving.
MJPG
With
Audio
Saves the current video footage as a MJPEG. Select the export destinations and enter a
filename. Click “Save” when finished or “Cancel” to exit without saving.
When selected, also exports any audio on the selected channel with the video file.
AVI export with no audio configured MJEG export with audio configured
Select which destination you wish to save the footage t o. You can select multiple destinations, as well as
create subdirectories by using the New Folder button.
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If you are exporting from multi-screen playback, when choosing to export video, you will have the option of
exporting the “Selected Camera” or “All Cameras”. Choosing “Selected Camera” will export only the currently
selected camera footage. Choosing “All Cameras” will export footage f rom all currently displayed cameras to
separate files. The files will have the camera name appended to the filename you enter.
Printing a Still Image 1.4.3
In addition to exporting still shots to disk, an image can be sent directly to th e Windows default printer.
configured an error message will inform you of this.
After navigating to the video frame you wish to print, click this button to begin printing to
the default printer.
Note: The image will be sent to the default Windows printer only. If one has not been
1.5 Tools
Several tools are included with Vigil Server to make accessing all the information gathered by your DVR
possible. The following tools are accessible by clicking on the “Tools” drop-down from the toolbar of the main
window. You can also access these tools from the menu bar.
Live Data A live viewer of received POS data.
Alarms
Export File Browser A thumbnail browser interface to the export destinations.
Reset Window
Positions
Sequence Enables and disables a configured camera sequence.
A listing of alarm events that allows you to rapidly replay footage from the time
of the event.
Resets all windows to their original sizes and locations.
Client Connections A list of client systems currently connected to the DVR.
People Counting
Recorder Opens the Recorder controls window.
Settings Opens the Settings window.
Network Log Analyzer
Audit Log Analyzer
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An hourly summary of entrance and exit events for cameras configured with
people counting.
Opens a utility program called the Network Log Analyzer. See below for more
details.
Opens a utility program called the Audit Log Analyzer. See below for more
details.
V-POS
If the V-POS software program is installed, this option simply provides a quick
way to load the application. It is especially useful if Vigil is configured for Kiosk
mode and the normal Start menu is disabled.
Update…
Automatic Updates
Register DVR
Network Log Analyzer 1.5.1
Opens the Local Update Utility that provides a small program to perform software
updates for DVR applications.
Opens the Update Service window. More information about this utility can be
found later in this manual.
Opens the Registration window to allow you to register your Vigil software. More
information about this procedure can be found later in this manu a l.
The Network Log Analyzer provides a simple way to check for network activity with Vigil software. It will log
IP addresses and user names of all connections made. More advanced ways of checking network logs are
available. If required, please contact technical support for more information.
Audit Log Analyzer 1.5.2
The Audit Log Analyzer provides way to analyze, search, and monitor various errors and general information
for the Vigil software.
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This program is for advanced users as a lot of the returned information may be cryptic or confusing for some.
Essentially the program allows you to search the logs by using a v ariety of criteria such as date/time, error
codes, IP address, or for a particular module.
Alarms Window 1.5.3
The alarms tool provides a listing of alarm events and allows quick playback of alarm footage. To open the
alarm tool, select “Alarms” from the tools drop-down of the main window toolbar.
Note: The Alarms tool may also appear as a response to an alarm event depending on the
local notification settings.
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Alarms are listed in a tabular form with the camera number, camera name, type of alarm, and date and time
of the alarm. New alarms that have not yet been acknowledged are shown in red. Acknowledged alarms are
displayed in yellow.
Acknowledges the selected alarm and changes its highlighted color to yellow.
Acknowledges all visible alarms and changes their highlighted color to yellow.
Clears selected alarm from the “Alarms” window.
Live Spot
Monitor
Clears all alarms from the “Alarms” window.
Changes to a live display of the selected alarm’s camera.
Opens the playback window and begins playing at the time of the selected alarm event.
If you have a spot monitor connected to your DVR, you can select a monitor and click on an
alarm event to change the spot monitor to the same camera as the selected event.
Client Connections Window 1.5.4
The “Client Connections” window displays a list of the cu rrently connected Vigil Clients. To open the “Client
Connections” window, select the “Clients” option from the “Tools” drop-down in the main window toolbar.
You can also double click “Client Connections” status bar in the top toolbar.
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The table includes information of the client’s remote host name or IP address, the remote host connection
port, the locally connected port, and the last activity time of the connection.
The update frequency of the table can be adjusted by selecting a number of seconds from the “Update
Frequency” drop-down box.
File Exports Browser 1.5.5
The export file browser provides a thumbnail file browser for exported foot age and still shots. File n avigation
is similar to Windows explorer.
To open the “Exports” window, select the “Export File Browser” option from the tools drop-down of the main
window toolbar.
For export folders to show in the browser, they must have been configured in the Vigil Server settings.
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Open a File
Double-click the desired file in eith er the “File B rowser” or “Thumbn ail Browser” screens. T his
will open the file using the standard Windows assigned program.
Delete a
File
Copy a File
Right-click the desired file, in e ither the “File Browser” or the “Thumbnail Browser” screens,
and select “Delete”. You can also select the file and use the menu by going to “File | Delet e
File” as well as selecting the file and pressing the Delete key.
Right-click the desired file, in e ither the “File Browser” or the “Thumbnail Browser” screens,
and select “Copy”. The “Select Destination” window opens up and allows you to save another
copy of the file to another export destination. You can also select the file and use the menu
by going to “File | Copy File”.
Live POS Data Window 1.5.6
Live POS data refers to point of sale (POS) records generated by compatible register system and received by
Vigil Server in real-time. To open the Live POS Data window, select “Live POS Data” from the “Tools” button
drop-down of the main window toolbar. The Live POS Data window displays live data from all POS registers.
Note: Some types of data terminals do not support all of the fields that are available.
The Live POS Data window presents POS data in tabular form with columns including:
• IDX – A unique identifier to quickly identify and find POS data line items.
• Timestamp – The time at which the Point of Sale event occurred.
• Receipt # – The receipt number of the current receipt.
• Reg # – The cash register number.
• Cashier – The cashier currently logged into the data terminal.
• Code – The transaction type code identifies the type of transaction.
• Qty. – The quantity of the item purchased.
• Item – The item purchased.
• Amount – The price of the item purchased.
The column headers are all able to be resized as well as moved around within the window. Simply drag and
move the column header to the desired location. You can reset the column locations by right-clicking in the
Live POS Data window and selecting “Reset Column Order”.
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1.5.6.1 Filter Live POS Data
To filter POS data by register number, right-click on the “Live
Data” window and select “Data Filter”
Enter the register number, or leave it blank to view POS data
from all data terminals, and click “OK”.
1.5.6.2 Saving Live POS Data
POS data can be saved in one of three ways: exported to a text file, printed, or copied to the Windows
clipboard.
Copy data
Export data
Print data
Right-click the desired POS record and select “Copy Line”. This copies only the selected
data record to the Windows clipboard.
Right-click the desired POS record and select “Export”. This opens a “Select Destination”
window where you choose an export destination. After making your selection, the “POS
Export Settings” window opens.
Select the time periods you wish to export or select “Export
All” to export all POS data records. Once complete, click “OK”
and the export process will begin.
Right-click in the Live POS Data window and select “Print”. This sends the current POS
data to the Windows default printer.
People Counting 1.5.7
When at least one camera has been configured for “People Counting”, the “People Counting” window will be
available by selecting “People Counting” from the tools drop-down of the main toolbar.
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The “People Counting” window presents in and out hourly summaries for all cameras configured for “People
Counting”. The columns include:
• Camera – The camera number and name.
• From – The start of the counting interval.
• To – The end of the counting interval.
• In – The number of entrances during the interval.
• Out – The number of exits during the interval.
Search
Export
Print
Right-click the desired counting log and select “Search”. This will open the “Search” window
for the selected camera and time period.
Right-click in the “People Counting” window and select “Export”. This opens a “Select
Destination” window where you choose an export destination.
Right-click in the “People Counting” window “Print”. This sends the current log data to the
Windows default printer.
1.6 Chat
Vigil Server and Client include a chat feature to speak or write back and forth between Vigil Clients connected
to Vigil Servers. The chat session is initiated by the Vigil Client only an d can be used to commu nicate vocally
or in writing.
Note: For voice chat to be available and function correctly, audio settings for chat must be
configured correctly in the Vigil Client “Settings” window.
Enabling Audio
Disconnecting the
chat session
Hands Free
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Right-click on the site name and select “Audio”. This will initialize the audio for the
chat session. Uncheck “Audio” to stop all audio.
Right-click on the site name and select “Disconnect”. This will end the chat session.
Closing the “Chat” window will also end the chat session .
Tick “Hands Free” for Vigil Chat to automatically detect the volume level and only
send voice when sound reaches a specific volume. Un-tick “Hands Free” to use the
“Talk” button to manually start and stop sending voice data.
Talk
Voice Detection
Graphs
Send Text Type text into the textbox and then click “Send Text”.
Sensitivity
When “Hands Free” is unchecked, click “Talk” to send voice data. Unclick “Talk” to
stop sending voice data.
The voice detection graphs provide a visualization of voice data detected in chat
session.
Use the
audio sensitivity.
button to expand the controls section. Use the slide bar to adjust the chat
1.7 Audio Recorder Controls
The “Audio Recorder Controls” window is used to view audio channel status, and to manually stop or start the
recording of specific audio channels.
Opens the “Live Audio Settings” window. To open the “Audio Recorder Controls” window,
select the
Recorder Controls” from the menu.
next to the button to open the audio menu. You can also “Audio | Audio
The icon to left of each channel indicates that channel’s recording status:
Channel is currently recording audio.
Channel is in record mode, but is not currently recording audio.
Audio recording has been stopped on this channel.
Starts recording audio on the selected channel.
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Stops recording audio on the selected channel.
The drive information section is a live view of the status of the configured audio storage
drives:
Drive
Information
- Configured drive
- Currently recording on this drive
- Drive error, contact your system administrator
Live Audio Settings 1.7.1
The “Live Audio Settings” window is used to adjust recording lev els and monitor live audio.
Opens the “Live Audio Settings” window. You can also “Audio | Live Audio Settings” from the
menu.
Cycles through the available audio channels to monitor live audio. Use the
directly select a channel. You can also select which channel to monitor by selecting the
channel directly on the list underneath the DVR System. To disable live monitoring, select
the Stop Monitor option or select the DVR System root item in the audio device tree.
Resets volume and sensitivity levels for the selected liv e audio channel.
The audio visualization graph provides a visual representation of the audio information
currently being recorded. Keep an eye on this graph while modify ing audio sensitivity and
live volume settings.
Live Volume Use the slide bar to adjust the live volume of the currently selected audio channel.
Controls the sensitivity of the audio detect ion. Higher sensitivity will trigger audio recording
Sensitivity
at the slightest noise while lower sensitivity will only trigger audio recording with louder
sounds.
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button to
1.8 Video Recorder Controls
The “Recorder Controls” screen allows you to control which cameras are recording footage and provides a
quick summary of the camera configuration. To open the Recorder Controls screen, click the “Recorder”
button on the main window toolbar.
Opens the “Recorder Controls” window. You can also “Tools | Recorder” from the menu.
The icon to left of each camera indicates that camera’s recording status:
Camera is currently recording.
Camera is currently stopped.
Camera is disabled.
Starts recording footage on the selected camera.
Stops recording footage on the selected camera.
The drive information section is a live view of the status of the data drives that are
configured on the DVR. Information presented includes the percentage free-space, the
physical path of the drive, and the physical space of the drive. The icons the left of the
Drive
Information
drives indicate their status:
- Configured drive
- Currently recording on this drive
- Drive error, contact your system administrator
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2 Settings
Vigil Server is a complex software application that interfaces with a wide variety of hardware configurations.
Every effort has been made to present a comprehensive set of customization controls to configure your DVR
to match your needs. The following chapter will describe in det ail all of the settings available. Feel free to
skip those sections that don’t apply to your configuration.
Opens the “DVR Settings” window. You can also “Tools | Settings” from the menu. When
making changes, click the “Apply” button to save and continue making changes, or click the
“OK” button to save and return to the main window. Click the “Cancel” button to close and
discard unsaved changes.
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2.1 Camera Setup Tab
The “Camera Setup” tab provides all of the settings for configuring DVR-controlled cameras. The settings are
divided into two sections: general camera setup and a series of tabs controlling recording options.
2.1.1 Camera Settings and Setup
The camera setup settings allow configuration of the camera image, resolution, recording speed, buffering,
and recording codec. Network cameras are also enabled here.
Camera Setup
If you wish to apply the same settings to all cameras, click the “Apply to All” button at the
top of the window. Settings that will be applied to all cameras will be indicated by BOLD
headings. Only changes made after clicking “Apply to All” will be applied to every camera.
Camera Drop-
down
Settings
Brightness Adjusts the brightness of the recorded image.
Contrast Adjusts the contrast of the recorded image.
Sharpness Adjusts image sharpening, to the right is increased sharpness.
Hue Adjusts the colour of the image.
Saturation U
and V
This drop-down box lets you select which camera you wish to change the settings.
Allows you to change the name of currently selected camera. Camera names can be up to
12 characters in length.
Adjusts the U and V colour difference signals used in YUV colour format. Note that not all
cameras use a YUV colour format, in which case, adjusting the Saturation U slider will
adjust the colour saturation while the Saturation V slider will have no effect.
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Resolution Select the desired recording resolution from the drop-down list.
Recording Enable or disable recording of the selected camera.
Pre Buffer
The number of seconds of footage to be recorded prior to a motion detection or alarm
event.
Opens the “Recording Speed” window. You can set a different recording speed for each
recording type: Constant, Motion, and Alarm. Use the dropdown list to select the desired
number of frames per second.
Returns the settings of the selected camera to default values.
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2.1.2 CODEC Settings
The CODEC Settings allow advanced configuration of the recording codec used for storing video footage.
Opens the “CODEC Settings” window.
Two video encoding CODECS are currently available for recording video footage: AZTECH and MPEG4
CODECS. Depending on your DVR model, it may use H264 recording. This cannot be changed to another
codec and has slightly different customization options.
If you wish to apply the same CODEC settings to all cameras, click the “Apply to All”
button at the top of the window. Settings that will be applied to all cameras will be
indicated by BOLD headings. Only changes made after clicking “Apply to All” will be
applied to every camera.
CODEC drop-
down
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Select between AZTECH and MPEG encoding for the selected camera.
Encodes the preview window with the new settings as you make adjustments.
If show preview is enabled, you can also click “Show Statistics” to display a compression
statistics overlay on the preview window.
Resets CODEC settings to their default values for the selected camera.
Picture Quality
Noise Reduction Adjustment used to reduce video noise on grainy video.
Adjusts picture quality of the recorded images. Higher quality video will occupy more
space on disk. You can use the slider or the text box to change the values.
2.1.2.1 AZTECH CODEC Settings
The AZTECH CODEC is the default codec used for recording video footage. To change to the AZTECH CODEC,
select “AZTECH” from the CODEC drop-down box.
Space Saving
Mode (AZTECH)
Enabled
Sensitivity
Enables advanced compression technology to decrease the file size of recorded
footage.
Caution: This is a CPU intensive setting.
Threshold used by the codec to identify areas of change between frames. The higher
the sensitivity, the smaller a change is encoded.
Noise Adaptive
Detect Using
GrayScale/Color
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Noise threshold used by the comparison algorithm when determining whether a block
contains a change. When this value is increased, more noise is allowed in the block
without triggering change for that block. This feature does not decrease noise in an
image.
Determines whether grayscale or color will be used to detect changes. Use color when
it is necessary to detect a change in color such as a warning light. Color detection
requires more processing power, therefore grayscale is recommended for both color
and black and white cameras unless necessary.
Uses bi-directional frames to decrease the file size of recorded footage
Use B Frame
Caution: This is a CPU intensive setting.
2.1.2.2 MPEG4 CODEC Settings
To switch the recording CODEC to MPEG4, select the “MPEG4” option from the CODEC drop-d own box.
Keyframe Rates
Motion Search
Scope
Quantization
Method
ME Accuracy
ME Algorithm
ME Vectors
Sets the number of keyframes recorded per second. The higher the value, the greater
the data space needed for recording, but the higher the quality of the video.
Changes the size of the regions used to detect motion.
Selects the type of compression. H263 offers higher compression than MPEG4 but
requires more CPU usage.
Motion estimation accuracy. Full pixel checks for motion comparing differences of full
pixels. Half pixel will check for motion using an interpolation method. Although half
pixel will detect finer movements, it is also very CPU intensive.
Changes the shape of the area used for motion detection. Fast search will sav e CP U time
but full search is more accurate.
Sets the number of vectors tested for motion from 1 to 4. The greater the number, the
more CPU processing is required.
2.1.2.3 H.264 CODEC Settings
Depending on your DVR model, it may use H264 recording. This cannot be changed to another codec and
has slightly different customization options.
Variable Bit
Rate
Restrict
Maximum Bit
Rate
Constant Bit
Rate
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The default setting of variable bit rate allows the encoder to change its recording bit rate
automatically as required. This option offers the best trade off of file size and visual
quality.
This sets a hard limit on the maximum quality th at can be recorded. Options are Low,
Medium, High, and Super-high.
Instead of a variable bit rate, this option will make it constant. A setting of constant,
super-high bit rate will provide the maximum video quality settings, at the expense of
storage space.
2.1.3 Advanced Settings
In the “Advanced Settings” window, the cameras are grouped into “Bank” tabs that represent the physical
camera banks in the DVR. This allows the user to maximize the capture resolution and recording speeds for
each camera bank. When the number of FPS is changed in the “Advanced Settings” window, it is applied to
all recording modes.
Camera Drop-
down
Capture
Resolution
Recording
Speed
Network
Camera
Select a camera number within the selected bank tab.
Select the desired recording resolution from the drop-down list.
Use the dropdown list to select the desired number of frames per second. Each bank has
a set amount of FPS that can be set its cameras. Values will change depending on th e
other recording speeds for the other cameras within the same bank.
Designates the selected camera as a network camera and will disable the camera feed.
Network camera speeds are independent of other cameras and do not change the total
amount of FPS in a camera bank.
Note: The number of banks and the cameras in each bank is determined by the capture card
installed and cannot be configured. There are many possible different layouts of banks and channels
per bank.
Push Still Shot to Server 2.1.4
The “Push Still Shot to Server” settings allow a still shot from the camera t o be copied periodically t o anoth er
location. To enable this feature for the selected camera, check the “Enabled” box. Click the “Settings…”
button to configure the destination for the still shots.
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Type
Path
FTP User Name
and Password
FTP Timeout The time to wait in seconds before a timeout occurs.
Overlay Text Check this to have an overlay of the camera name, date and time on the still shot.
Update
Frequency
Test Connection
The type of storage location. Options are FTP Location, Windows Network Share, and
Local Drive.
The path where the image files will be uploaded (can only use pre-existing directories).
Local Directory: “C:\images”
Network Directory: “\\ComputerName\SharedFolder”
FTP site: “ftp://ftpserver/folder”
Enter the user name and password, if required, for the path.
The frequency, in seconds, at which the image file is uploaded.
Tests the connection using the parameters you are using. A window will display
informing you if the connection is working or not.
Network Camera Settings 2.1.5
Vigil Server is able to receive video from one or many network cameras connected to the LAN or WAN. If you
are configuring a network camera, check the “Network Camera” check box. The “Network Camera Settings”
window will appear. If you would like to change the settings of an existing network camera, click the
“Settings…” button.
Note: The Network Camera feature disables the physical camera input on the video capture
card.
Warning: Due to the substantial overhead associated with HTTP, attempting to record HTTP
camera feeds over the Internet is not recommended. High speed LAN or WAN configurations are
recommended for HTTP camera use. If the network bandwidth is insufficient, the message “Signal Loss”
will be displayed in place of the live feed.
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Vigil Server currently supports several types of netw
anasonic, Sanyo, other Vigil Server DVRs, and more.
P
ork cameras, including HTTP cameras, Acti, IQeye,
The type of network camera. See section 15 Supported Network Cameras for a
complete list Type of all supported network cameras and recommended settings
configurations.
Address
Web/Camera
Settings
The camera address of the IP camera, or if this is an HTTP camera, the
the camera (do not include “http://” at the beginning of the address).
Connects
to the camera’s web interface to make changes to the camera’s internal
settings.
HTTP address of
Port The network port to connect with the camera.
This option is used for connecting to other Vigil Server DVRs. The channel refers to
Channel eans the first video input on the DVR, channel 1
which camera to use. Channel 0 m
means the second video input, etc.
URL Set this to the camera URL, if used.
Stream Type
Timeout
Sets the video stream type of th
of stream is available at a time.
The number of seconds to attempt to connect to the camera be
timeout is reached, “Signal Loss” is displayed in the live screen.
e camera. Note that for some cameras; only one type
fore timing out. If the
This is the number of frames that is displayed in the live viewer. It is also the number
Decoding FPS U intensive feature, use
of frames that will be tested per second for motion. This is a CP
with caution. For most applications leave this sett ing at 1 FPS.
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Live Resolution
This is the resolution of the image that will be displayed on the Live Viewer. If you are
connecting to a 3MP IP camera, the resolution is much higher than your monitor is
capable of displaying, so it makes sense to reduce the resolution to minimize CPU
usage.
User / Password
Recompress
Fast
Decompression
The user name and password to connect to the camera. The default values are
automatically entered.
This will recompress the image using our AZTECH codec and resize the image to
352x240 before saving. This is an extremely CPU intensive setting. The change of
resolution may impact the detail of the original picture.
If the JPG image provided by the HTTP camera supports fast decompression, select this
option to significantly reduce the number of CPU cycles needed for rendering the
network camera feed.
Warning: Not all network cameras support fast decompression. Disable
“Fast Decompression” if the image does not display or appears distorted when this
feature is enabled.
2.1.5.1 DVR Network Camera Type
You can connect to another DVR in the same way you would connect to an IP camera and display any camera
that it currently receives. This allows you to relay an alog video from one recording DVR to a second
recording DVR.
To set up this configuration, select the Network Camera Type Vigil DVR. The recommended settings for this
setup are:
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Address: IP Address of the Vigil Server DVR
Port: Live Video Port, default 22802
Camera Number: The camera input number on the remote DVR to be used
Timeout: Number in seconds before connection time
Decoding FPS: The Decoding FPS should be set to a value equal to or greater than the recording key-frame
rate on the remote DVR camera input. Use the All Frame setting for camera inputs with low key-frame
recording (i.e. AZTech)
Live Resolution: Select desired resolution
User and Password: The username and password used to log into the remote DVR
2.1.6 Recording Mode Tab
Now that the cameras have been configured, we move on to the advanced recording options. The first of
these is the recording mode.
There are four modes encompassing a full range recording possibilities. These modes are accessible by
selecting the appropriate option from the “Recording Mode” drop-down.
Constant Always recording, 24 hours 7 days a week.
Records only when motion is detected. Full configuration over motion area, amount of
Motion
Schedule
Motion Alarm
Only
motion, size of motion, and post motion recording time makes this a very customizable
recording mode.
Records based on a schedule. The easy to use graphical interface provides a full
overview of an entire week’s schedule in 15-minute intervals. This mode offers full
control over recording times and any combination of constant or motion controlled
recording types.
Records only when a motion alarm is detected. Motion alarms use a much more
sophisticated control algorithm for detecting motion. It also has its very own scheduling
feature. If this mode is not selected, then “Motion Alarm” is available in conjunction with
the other modes.
2.1.6.1 Motion Recording Settings
When recording in Motion mode, click the “Motion Settings…” button to access the “Motion Settings” window.
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Here you configure which regions of the video image are to be used for motion detection. To do this, simply
draw on the video window. A semi-transparent overlay will be drawn over top of the video. This marks the
motion detection region. To clear motion detection regions, click and draw on them and they will be
removed.
Invert Swaps masked and clear regions.
Clear Clears all masked areas.
Set All Masks the entire image for motion detection.
The preview window will display the motion detection blocks and their real-time motion
values. Values highlighted in yellow with red text have met your motion detection
Test Motion
settings. You can use the motion detection values reported to tune the “Motion
Sensitivity” slider.
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Trigger Blocks Determines how many blocks of the image must change to count as motion.
Motion
Sensitivity
Adjust the “Motion Sensitivity” slider t o control the amount of motion required t o trigger
recording. Use a very sensitive setting to detect almost all motion, or a less sensitive
setting to require only very large movements to trigger recording.
2.1.6.2 Scheduled Recording
If you selected Schedule from the “Recording Mode” drop-down list, the “Schedule” window will appear. To
edit an existing schedule click the “…” button to open the “Schedule” window.
To modify the schedule, click the appropriate recording type button then click and drag across the desired
time slot. Areas that are blank (no color) have no recording modes defined for that time and will not record
any footage.
Sets or changes section to constant recording mode. Time periods are coloured green
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when set to constant record.
Sets or changes section to motion recording mode. Time periods are coloured blue when
set to motion record.
Expands and contracts the time graph horizontally. This allows for better precision in
setting your time periods.
Note: The smallest time interval that can be used is 15 minute periods.
Moving a time period Click and hold the “Shift” key and click-and-drag the section.
Copying a time period Click and hold the “Ctrl” key and click and drag t he section.
Changing record mode of
a time period
Changing the start or end
time of a period
Importing a schedule
from another camera
Note: Importing the schedule of another camera will overwrite the schedule of the current
camera.
Expands and contracts the time graph date graph vertically.
Select the section by clicking on it and then click the appropriate button to
select the desired recording type.
Select the section by clicking on it and then click and drag the right of left
edge of the section.
Select the camera from the “Import From Camera” dropdown box list and then
click “Import”.
Select the section by clicking on it. The start and end time of the selected
Viewing the start and
end times of a section
Deleting a time period Select the section by clicking on it and then click “Delete”.
Deleting a schedule Click the “Clear All Button” to delete the entire schedule.
Apply Schedule To All
Cameras
section are displayed near the bottom left corner of the “Schedule” window.
You can also mouse over the any part of the section and the time will be
displayed near the bottom as well.
When marked, this checkbox will apply the created schedule to all cameras
that have been set to “Schedule” recording mode.
2.1.6.3 Motion Alarm Only
You can specify that a camera record in motion alarm mode only by selecting t he “Motion Alarm On ly” option
from the Recording Mode drop-down. This will open the “Motion Alarm” configuration window. Motion
Alarms can also be configured independently from the other recording modes by using the “Motion Alarm”
tab.
Camera Control Tab 2.1.7
Some PTZ cameras can be operated remotely by Vigil Server. To configure a camera for remote control,
select the “Camera Control” tab. Select the camera type, the COM port and the address. These settings are
determined by the camera itself and the COM port on your DVR that the camera is connected.
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Camera Control
Type The type of PTZ camera that is connected to your DVR.
COM Port
The COM port that the PTZ camera is connected to your DVR. If a message titled
“CONFLICT” appears below the camera type drop-down, then there is another
camera or data terminal that is set up to use that COM port or the address specified.
The name of the conflicting camera or data terminal is displayed at the end of the
message. Determine which device is connected to the specified COM port and
address and modify the camera settings appropriately.
Address
The address of the camera when multiple cameras are attached via the COM port.
See your camera’s user manual for this information.
Advanced Settings Opens the “Advanced Camera Controls” window.
Auto Restart PTZ
Enable Auto Restart PTZ for Vigil Server to automatically restart the pattern, preset or tour after the PTZ
has been moved manually.
Mode
Timeout
Name/Number
Alarm Event
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Selects which action to apply after the timeout has been reached. Available options
are “Patterns”, “Presets”, and “Tours”.
The number of minutes to wait after manual camera movement has stopped before
the automatic restart.
Enter the name or number of the pattern, preset, or tour to automatically restart
after the timeout period has elapsed.
Allows you to set up a pattern, preset, or tour after an alarm input has been triggered. Can be used to turn a
PTZ camera to a specific doorway for example. You must first assign the input to the specific PTZ camera in
the “Alarms/Relays” tab in the “Settings” window.
Input dropdown Select which digital input to use as the trigger event.
Mode
Name/Number
Auto Restart PTZ
After Alarm
Dwell Time
Selects which action to apply after the alarm event has been triggered. Available
options are “Patterns”, “Presets”, and “Tours”.
Enter the name or number of the pattern, preset, or tour to apply on the alarm
event.
After the alarm event is over, allows you to select a pattern, preset, or tour to run.
If enabled, this time must elapse before the camera will auto restart its selected
pattern, preset, or tour.
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2.1.8 Motion Alarm Tab
Motion Alarms allow you to configure powerful motion det ection alerts that include full control over motion
quantity, size, area, speed, and direction of motion. In addition to the alarm itself, a wide variety of alarm
notification settings are available. To configure Motion Alarms, select the “Motion Alarm” tab from the
camera settings screen. Motion Alarms can be used in addition to any other recording mode.
Note: If you have configured a camera for Motion Alarm Only r ecording, this is where you go
to edit the settings.
Enabled
Motion Settings Opens the “Motion Alarm Settings” window that allows you to edit an existing alarm.
Advanced Settings
When a motion alarm is detected, the DVR will record in alarm mode regardless of an y other recording mod e
defined and an alarm event will be triggered.
Enables a motion alarm for the current camera and opens the “Motion Alarm
Settings” window.
Opens the “Advanced Settings” window that allows you to configure notifications,
trigger relays, schedule recording times, and more.
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2.1.8.1 Motion Alarm Settings
The “Motion Alarm Settings” window is an advanced version of the already discussed “Motion Settings”
window. In addition to standard motion detection, the motion alarms add direction and speed sensitivity.
This is accomplished by defining a motion vector with a timeout setting.
A motion vector is composed of two or more motion detection regions and one vector. A motion vector
represents an object moving through specific areas of the image in a specific direction. If motion is det ected
in two of the regions in the general direction indicated by the vector arrow, the motion alarm will be
triggered.
Draw Region
Set Vector
Clear Removes the applied motion vector.
Motion Timeout
Note: Regions with sides that are touching or overlapped are detected as one region. To use a
motion vector, you must have at least 2 motion regions that do not border each other.
Draws a motion detection region. An alternative to using the mouse and drawing by
hand.
Allows you to draw a vector direction by clicking and dragging the mouse in the
direction that will trigger the motion alarm. An arrow will be drawn on the preview
screen.
Determines the speed required to trigger the alarm motion. Motion must be detected
in two or more of the regions in the desired direction within this time. If the object
moves so slowly that it does not move from one region to the next within the “Motion
Timeout” period, then a motion alarm will not be tr iggered.
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Note: If there is n o motion vector arrow specified, any of the selected regions will trigger a
motion alarm.
Motion vector regions with motion detected are identified with a
red square. If the camera is set to record “Motion Alarm Only”,
then the camera will not record individual motion vector regions
that are detected, or multiple regions that are detected but not in
the correct order.
If the camera is set to record “Motion”, it will record using the
motion settings set up in the “Recording Mode” tab.
When the motion alarm is triggered, the camera records in alarm
mode and the motion vector regions are not displayed.
2.1.8.2 Advanced Settings
Motion alarms also include the ability to schedule the alarm recording period, trigger a relay, and notify
operators locally, remotely, or by e-mail. To access the advanced settings for motion alarms, click the
“Advanced Settings” button from the “Motion Alarm” Tab.
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2.1.8.2.1 General Tab
Schedule
Check the “Enabled” box to record a schedule in which the motion alarm can only be
Enabled
Output Relay
Output Relay
Trigger
Post Motion Record
The length of time that the camera continues to record after the motion alarm has stopped being detected.
Note: Creating or modifying the motion alarm schedule will not affect the schedule created by
cameras in recording mode “Schedule”. They are both independent of each other.
triggered. Click the “…” button to open the “Schedule” window or edit an existing
motion alarm schedule.
When an output relay is selected, the relay is triggered when the motion alarm
criteria is met.
There are two trigger types: a momentary trigger of 2 seconds or a latched trigger
which will stay triggered until motion stops.
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To add a time period where the motion alarm is enabled, click and drag across the desired time slot. Areas
that are blank (no color) will disable the motion alarm event for th ose time periods.
Note: Blank areas will not trigger a motion alarm, however, depending on the recording mode,
they will still record footage. This schedule only affects the motion al arm itself.
Motion Alarm
Enabled
Sections that have motion alarm enabled are colored green.
Expands and contracts the time graph horizontally. This allows for better precision in
setting your time periods.
Expands and contracts the time graph date graph vertically.
Note: The smallest time interval that can be used is 15 minute periods.
Moving a time period Click and hold the “Shift” key and click-and-drag the section.
Copying a time period Click and hold the “Ctrl” key and click and drag t he section.
Changing the start or end
time of a period
Importing a schedule
from another camera
Select the section by clicking on it and then click and drag the right of left
edge of the section.
Select the camera from the “Import From Camera” dropdown box list and then
click “Import”.
Note: Importing the motion alarm schedule of another camera will overwrite the schedule of
the current camera.
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Select the section by clicking on it. The start and end time of the selected
Viewing the start and
end times of a section
Deleting a time period Select the section by clicking on it and then click “Delete”.
Deleting a schedule Click the “Clear All Button” to delete the entire schedule.
section are displayed near the bottom left corner of the “Schedule” window.
You can also mouse over the any part of the section and the time will be
displayed near the bottom as well.
Apply Schedule To All
Cameras
When marked, this checkbox will apply the created schedule to all cameras
that have schedule motion alarm recording enabled. This will not affect other
cameras that have disabled the schedule for motion alarm.
2.1.8.2.2 Notifications Tab
Allows you to configure various notifications, locally or via email, when a motion alarm is triggered.
Local Notification Settings
A local notification is popup alarm screen that is displayed locally on the DVR.
Popup Alarm
Screen
Monitor Output
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Select this option to have the “Alarm” window automatically displayed when a motion
alarm is triggered.
Select an analog output monitor to display the triggered camera at the time of the
motion alarm.
Audio Notification Settings
Enables audio notification when a motion alarm is triggered. Two audio notification
Enable
types are available:
• System Beep - Plays a system beep
• Wave File – Click the “…” button to select a WAV file that will be played.
Auto Acknowledge
Enable
Enables to automatically acknowledge motion alarm notifications after the specified
number of seconds.
Email Notification Settings
When email notification is enabled, an email is sent to all recipients informing them that a motion alarm has
occurred.
Enabled
Enables email notification. Click th e “…” button to configure the email settings and
email notification recipients.
Test Email Sends a test email based on your notification settings and email configuration.
Email Header Options
From (Name) The name of the entity that will be sending the emails.
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From (Address) The email address of the entity that will be sending the emails.
Subject This text will be the subject line of the emails.
Email Body This text will be included in the body of the emails.
Attach Still Shot
Recipients
These are the lists of recipients who will receive motion alarm notifications. There are three lists of
recipients, direct recipients, carbon copied recipients, and blind carbon copied.
Add
Edit Edits the selected email address.
Delete Prompts to remove the selected email address from the recipients list.
Suppress Email Notification
Enabled
Allows a still image from that camera to be attached to the outgoing email. The
image is from the beginning of the motion alarm event.
Allows you to add another email address to the recipient list.
This option, which will only work in conjun ction with enabling Popup Alarm Screen,
will prevent a flood of email alerts being sent out. It will only send out one email
alert until the alerts have been acknowledged on the Popup Alarm screen. If alerts
have been set to auto acknowledge, it will send out an email after each period of
auto acknowledgement has passed.
Note: For email to function properly, a valid SMTP Server must be configured in the “DVR
Settings” tab.
2.1.8.2.3 Client Notifications Tab
Client notification sends motion alarm notifications to specified Vigil Client(s).
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Remote Client Notification Settings
Enabled Enables remote client notification.
Push Still Shot
Settings…
Client Connections
A list of remote computers running Vigil Client
Add
When configured, a still shot from the selected cameras will be uploaded to the
locations specified when a motion alarm is detected. Please see section 6.1.4 Push
Still Shot to Server for more information.
Allows you to add another remote client to the notification list. To use the dialup
feature, the dialup connection must be created in Windows.
Edit
Delete Prompts you if you wish to deletes the selected client connection.
Up / Down
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Edits the selected client connection allow ing you to change the IP address or dialup
connection.
Moves the selected client connection up or down. This is useful to set which client
receives the motion alarm notifications when “Notify First” is selected.
Notify All / First
Allows you to select if all client connections receive motion alarm notifications or only
the client connection at the top of the list.
Connection
Attempts
Retry Delay Number of seconds to wait between retries.
The number of attempts to retry sending a motion alarm to a client connection.
Video Loss Tab 2.1.9
If the video signal is lost from an enabled camera, you can specify an action to take in the “Video Loss” tab.
Video Loss Mode
Active Signal
Detection
Enables hardware signal loss detection if the capture card has support for this
feature.
Sensitivity Allows adjustment of the software signal loss detection algorithm.
Blank Camera
Detection
Record Blank
Camera
Video Loss Email Notification
Enabled
Video Loss Trigger
Enabled
Output Relay Specifies which detected relay to trigger.
Trigger
Enables software signal loss detection. Can be used in addition or in place of
hardware signal loss detection.
Enables the DVR to continue recording during signal loss detection events. Normal
operation turns off recording for video feeds with no signal detected.
Enables email notification for video loss events for the selected camera. Click “Email
Settings…” to configure email settings and email notification recipients.
Enables an output relay to be triggered when a video loss is detected for the selected
camera.
There are two trigger types: a momentary trigger of 2 seconds or a latched trigger
which will stay triggered until video feed is recovered.
2.1.9.1 Video Loss Email Notification
When enabled and live video is lost for the selected camera, email is sent to recipients specif ied in the Email
Settings.
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Click the “Email Settings” button to open the Email Settings screen. In the Email Settings section, enter the
details for the email that will be sent.
Email Header Options
From (Name) The name of the entity that will be sending the emails.
From (Address) The email address of the entity that will be sending the emails.
Subject This text will be the subject line of the emails.
Email Body This text will be included in the body of the emails.
Recipients
These are the lists of recipients who will receive video lo ss notifications. There are three lists of recipients,
direct recipients, carbon copied recipients, and blind carbon copied.
Allows you to add another email address to the recipient list.
Add
Edit Edits the selected email address.
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Delete Prompts to remove the selected email address from the recipients list.
Note: For email to function properly, a valid SMTP Server must be configured in the “DVR
Settings” tab.
Live Overlay Tab 2.1.10
For live overlay DVR systems, live overlay camera settings are available. These settings modify the
appearance of the live overlay image.
Live Overlay
Brightness Increases/decreases the brightness of the image recorded.
Contrast Increases/decreases the contrast of the image recorded.
Saturation U / V
Reset to Default Resets live overlay values to default.
Use the Saturation U and Saturation V slide bars to adjust the U and V colour
difference signals used in YUV colour format.
People Counting Tab 2.1.11
A motion detection feature allows entities crossing a threshold to be counted.
People Counting
Enable
Enables people counting. Click “Settings…” to configure people cou nting settings for
the selected camera.
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Moving bodies are outlined by a dashed box on the preview display. An entrance or exit is defined when th e
centre of the boxes cross from one side of the boundary line to the other. In/out counters are attached to
each detected person and total count is displayed at the bottom of the preview window.
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Boundary
Orientation
These settings define the location of the boundary line. The boundary line is
displayed on the live image as a dashed line. If the centre point of a moving entity
crosses this boundary line, it will be counted as an in/out depending on the direction
of the crossing.
Reverse Count
Direction
Field Of View
Field Width/Height
Show Live
Statistics
Database Insert
Frequency
Motion Sensitivity Specifies the motion detection sensitivity.
Changes the way in/outs are counted by reversing the direction across the boundary
line.
The “Field Width” and “Field Height” sett ings define the physical size of the field of
view of the camera. This provides a reference point for the motion detection
algorithm to calculate the velocities of objects and distinguish multiple moving
bodies.
Specifies that the people counting overlays will be drawn on the camera view in the
Live Viewer. These overlays are not recorded with the footage.
People counting tracks data for this period of time before writing to the database.
Information isn’t displayed in the People Counting window until the database has
been written to. Certain events will also cause immediate writing to the database,
such as closing the application or applying a settings change, even if elapsed time
hasn’t occurred.
2.2 DVR Settings Tab
The DVR Settings tab contains settings related to the software and hardware configuration of Vigil Server.
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Site Name
The name of the DVR Site where the Vigil Server is located. The site name is
included when saving still images and is also displayed in DVR Health Monitor.
Offsite Backup on Alarm
Enables footage to be automatically exported to the specif ied off sit e locat ion w hen an
Enable Offsite
Backup
alarm occurs. Click “…” to browse to a network location where the footage will be
saved. Alternatively, you can type in the location directly into the text box in the
following format: \\IPADDRESS\ShareName
Alarm Input
Pre / Post Alarm
Backup
Select which specific alarm input that will cause th e offsite backup to begin. Y ou can
also specify for the backup to occur on any alarm input.
Specifies the number of minutes of footage prior to and after the alarm event to save
to the backup location respectively.
SMTP Server
To send notification emails, Vigil Server needs to connect with a SMTP server.
SMTP Server
Location
Test Email
The IP address or network name of the SMTP server.
Opens a window that allows you to test the email functionality to ensure that email
notifications will work correctly.
Requires
Authentication
Central SQL Database
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If the SMTP server requires authentication, enable this setting and enter a vali d user
name and password.
The central SQL database feature is designed for DVRs with extended storage, which can cause the DVRs SQL
database to exceed the 2GB limitation of the MSDE version of SQL which is used in Vigil Server.
Warning: Qualified technicians only should modify Central SQL Database settings. Incorrect use
of this utility can cause system failure. If the DVR is experiencing database issues, please contact your
system administrator or 3xLogic technical support.
Video/Audio Enables video and audio information to be stored on a central SQL database.
POS Data Enables POS data information to be stored on a central SQL database.
SQL Server
Location
Port SQL Server port being used on the server running the central SQL database
DVR ID Each DVR connecting to the central SQL database must have a unique DVR ID.
The network path of the central SQL database. It is possible to use two different
servers for each video/audio and POS data by inputting 2 different server locations.
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2.2.1 General Tab
Enables the DVR to start recording footage as soon as the Vigil Server program is
Auto-Start Recorder
Enable Logging Enables Vigil Server log files.
Redundant DVR
launched. If not enabled, the user must manually start the recorder using the
“Recording Controls”.
A redundant DVR is used for backup recording in case of DVR failure. If “Redundant
DVR” is enabled, the Sentinel service will not display an error if there is no footage
recorded in 24 hours. Redundant DVRs are normally used only in systems set up
with DVR Health Monitor configured for failover. Please contact 3xLogic for more
information about this feature.
Close Live On
Playback
Close Playback on
Live
Auto Logoff
Watchdog
When enabled, opening the Search and Playback window will close the Live Viewer
window to conserve system resources.
When enabled, opening the Live Viewer closes the Search and Playback window to
conserve system resources.
Once enabled, you can configure a time period to automatically log off the current
user. You can also setup an auto re-logon for another use account. For example
you can login as an Administrator, but if left idle for 10 minutes, the account will be
logged in as a regular user level.
When enabled, the watchdog circuit on the video capture card is used to verify that
Vigil Server is responsive. If the software becomes unresponsive the watchdog will
reboot the DVR. You can test that the watchdog circuit is functioning by clicking the
“Test Watchdog” button. The DVR should reboot within a couple of minutes if the
watchdog is functioning correctly.
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Screen Saver
Show
Acknowledgeable
Errors
When enabled, the Vigil Screen Saver is displayed after the specified number of
minutes of inactivity on the system.
Note: The Vigil Server system will continue to record while the screensaver
is displayed.
When this feature is enabled and an error is recorded in the Audit Log, the “Error
Alert” window is displayed until the error has been acknowledged. In the “Error
Alert” window, click on “Audit Log Analyzer” to view the error alerts, click
“Acknowledge All” to acknowledge the error alerts, or click “Remind Me Later” to
have the “Error Alert” window displayed again after the specified number of minutes.
Audit Log Analyzer – View the error
alerts
Acknowledge All – Acknowledges all
error alerts.
Remind Me Later – The “Error Alert”
window will open again after the specified
number of minutes.
Thread Watchdog
Performance
Monitor
TCP/IP Ports…
Note: When this feature is first enabled, the error alert screen may be
displayed, alerting of errors that have happened in the past. These errors may have
already been resolved.
For systems utilizing the XECAP, XED, or ZEUS series capture cards, enabling this
feature will make Vigil Server monitor video request threads. If a thread stops
responding after the configured amount of time, it will be restarted. This can help
with video signals that freeze.
Enables Vigil Server performance monitoring for diagnostic purposes. Continuous
use of this function will adversely affect DVR performance.
Warning: Do not use the Performance Monitor unless specifically asked
to do so by your support associate. Do not turn on the Performance Monitor for an
extended period of time.
Allows the configuration of the TCP/IP ports used by Vigil Server to connect with
Vigil Clients.
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Presets – Select a preset from the
dropdown list to change all of the ports to
that preset.
Change a Port – Type in a port number
directly into the text box to set a custom
port number.
Disable a Port – Uncheck the box beside
the port. If a port is disabled, Vigil Clients
connecting to the server will be unable to
use the feature corresponding to that port.
Reset to Defaults – Click to reset the
ports to their default settings.
The DVR Health Monitor software uses the initial footage date in Vigil Server to
Reset Initial
Footage Date
determine if the DVR is recording the proper number of days of video storage. Click
the “Reset” button to reset the cached date of the first video footage recorded by
the DVR to the oldest footage currently on the DVR. Please refer to the DVR Health
Monitor software user’s guide or contact 3xLogic for more information.
Startup Tab 2.2.2
The “Startup” tab configures the behaviour of Vigil Server on startup as well as schedule reboots.
Live Viewer on
Startup
Run Sentinel on
Startup
Restart in Kiosk
Mode
Hide Minimize
Maximize Buttons
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When enabled, the Live Viewer window will open as soon as Vigil Server starts.
Enables the Sentinel program to run on startup. The Sentinel program monitors
critical drive information and warns the u ser of the following conditions:
• No footage recorded in the last 24 hours – If there is no footage recorded on
the data drive in the last 24 hours, the Sentinel displays a w arning.
• Low disk space on data drives – If there is less than 10MB of space left on
the data drives, the Sentinel displays a warning.
Enables Kiosk mode. In Kiosk mode Vigil Server replaces the Windows shell
program so that the Windows desktop, taskbar, Start button and other Windows
shell features are not available.
When selected, both the minimize and maximize buttons on the Vigil Server window
are not available.
Auto Logon
When this is enabled, a dialog box prompts for a username and password. The
username and password entered will be used to log into Vigil Server automatically
when the program is launched. If this is disabled, Vigil Server will prompt for a login
every time it starts.
Scheduled Reboot
When enabled, the DVR will reboot automatically after the specified time lapse
occurred and during the day and time indicated.
Live Tab 2.2.3
The “Live” tab controls features of the Live Viewer.
Live Viewer
This is the default settings for DVRs that are not equipped with a Live Overlay card.
When selected, images in the Live Viewer will be rendered through software. The
software rendering also displays a number of features not available to the hardware
rendering:
Software Rendered
• Display up to 32 camera feeds (up to 16 simultaneously)
• Display of network camera video feeds
• Information overlays such as recording status and people counting.
• Fully configurable Live Viewer camera display
• Zooming displayed cameras
• TV Output and Analog Multiplexing
Hardware Rendered
Enable Max Single
View FPS
Display Speed
Use Software Mux
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This is the default setting for Live Overlay equipped DVRs. When selected, images
are rendered in real-time, at full camera frame rate in the Live Viewer. When
“Hardware Rendering” has been selected, you have the option of displaying either
Software or Hardware rendered cameras from the Live Viewer dropdown on the
main window toolbar.
When enabled and using “Software Rendering”, when viewing a single camera in
Live Viewer, the display rate will be at the maximum number of frames per second
available from the video capture card.
Allows the selection of the display speed for “Software Rendered” cameras:
Minimum - Displays cameras at 1 FPS
Medium – Displays cameras at a frame rate between 1FPS and the maximum
setting. The medium setting is CPU intensive.
Maximum - Display cameras as fast as the DVR is capable. The maximum setting
is very CPU intensive.
If your DVR is configured with an XECAP video capture card, enabling this setting
will allow a multiplexed video signal on the second analog output monitor.
2.2.4 Search Tab
The “Search” tab includes parameters for modifying the search behaviour of Vigil Server.
Limit Search To
One Day
Quick Retrieve
Short Intervals
Real-Time
Authentication
Export Auditing
When enabled, the “Search” window will be limited to performing searches a single
day at a time. To enable multi-day searches, uncheck this box.
When enabled, the “Quick Retrieve” dropdown list in the “Search” window displays
short intervals of 15 and 30 minutes as well as the regular selection.
When enabled, video footage is checked for authenticity while playing back.
Enables mandatory auditing of all footage exports. Click the “…” button or type in
the path where the auditing text files will be saved.
Cameras Tab 2.2.5
The “Cameras” tab specifies the type of cameras being recorded.
When “A/C Cameras” is enabled, Vigil Server is set
Cameras
NTSC/PAL
Cameras
A/C
up to record footage from A/C powered cameras. If
it is disabled, it is set up to record footage from D/C
powered cameras.
Select the appropriate broadcast standard for your
cameras
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2.2.6 Clients Tab
The “Clients” tab indicates how Vigil Client connections should be handled.
When enabled, the IP addresses of clients
Resolve Client
Name
who log in remotely to the Vigil Server are
queried to find the computer name of the
remote client.
Max Network
Connections
Sets the maximum number of remote
connections allowed to access Vigil Server
at the same time.
Note: Each Live Viewer window, playback window, and settings screen takes up one or two
“connections” to the Server. A minimum setting of 20 is recommended.
Sequence Tab 2.2.7
The “Sequence” tab configures the camera display sequences for the analog output monitors. Only analog
video feeds can be added to a sequence. This is due to hardware limitations on the capture cards.
Monitor Number Selects which analog output monitor to create or modify its sequence.
Auto Start
Sequence
When enabled, the sequence for the selected analog output monitor is started
automatically when Vigil Server starts.
Add Adds a new camera to the sequence with a specified dwell (display) time.
Edit Allows you to modify the dwell time of the selected camera.
Delete Removes the selected camera from the sequence
Up / Down Moves the selected camera up / down in the sequence.
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2.2.8 Hardware Tab
The “Hardware” tab informs Vigil Server of the specific hardware you may have installed as well as configures
the automated time synchronization.
This setting restricts the amount of data the video capture card is allowed to push
through the PCI bus. The default setting is 20 or 22.5 MB/s, depending upon the
capture card. Setting this too high will result in poor performance of the DVR.
Max Allowed PCI
Bandwidth
Warning: If this setting is changed, undesired side effects may result.
Please consult 3xLogic technical support for more information before changing this
setting.
Max Total IP
Camera FPS
Keyboard Settings
AUX Settings
Synchronize Clock
With
Test NTP / Sync
Now
Restricts the combined total frame rate for all network cameras. The default setting
is 64 FPS. Setting this too high will result in poor performance of the DVR.
Allows you to add, edit, or remove a special camera control keyboard, such as the
Pelco KBD300A.
Opens the AUX Device Settings window for configuring other attached devices such
as DIO boards or encoders.
Vigil Server can connect to a time server to synchronize the DVR time. When
enabled, you can select to sync with either an NTP server or to another PC that can
respond to a NET TIME request. You must specify which NTP or NET TIME PC to
synchronize with.
Here are some suggested NTP servers to utilize:
DNS Name IP Address Location
time.nist.gov 192.43.244.18 Boulder, CO
time-nw.nist.gov 131.107.1.10 Washington, DC
time.windows.com 207.46.232.189 Redmond, WA
Attempts to synchronize the time on the DVR system immediately. It may take a
few minutes to complete the request.
View Report
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Opens the Windows Event Viewer. You can use this to verify that the time
synchronization took place correctly. Open the System Event Log and look for an
entry with Source “W32Time” at the top of the list.
Note: The NTP test will not record an event in the Windows Event Log if the
time is already correct.
2.2.8.1 Configuring AUX Devices
Add
Adds a new AUX device to the list.
Type – The particular type of DIO device you are adding:
ACTi
Encoder
Specifies you are attaching an ACTi encoder device. Input the connection
information.
Comart
DIO
Specifies an onboard DIO board (optional on certain capture boards). Select
which configuration and DIO model number.
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Comart
USB
1616-A
ADAM
4052 /
4068
Specifies a USB attached DIO board. Enabling System Beep causes the speaker
located on the USB DIO to chirp on events such as triggered relays and
opened/closed alarm inputs.
Adds an ADAM 4068/4052H COM port attached DIO device. Specify COM port
settings here.
ADAM
6060
Adds an ADAM 6060 network attached DIO device. Specify TCP/IP settings here.
Edit
Allows for changes to the configuration of the selected DIO device. Uses similar windows as the
Add function.
Delete Removes the selected DIO device from the list.
Up
Down
Moves the selected DIO device up the list and changes the numbering order of the inputs and
outputs.
Moves the selected DIO device down the list and changes the numbering order of the inputs and
outputs.
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2.2.9 Proxy Tab
The “Proxy” tab allows you to configure a connection to a proxy server if it is required on your network to
reach IP cameras.
Help Menu Tab 2.2.10
The “Help Menu” tab allows the user to configure an application that can be run from the Help Menu.
Enable Enables the customized help menu item.
Custom Help Action
Menu Text This is the text that will appear in the Help menu of Vigil Server.
The directory path to the executable program. Click “…” to browse directly to the
file.
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2.3 Media Drives Tab
The “Media Drives” tab configures the entire video recording and export destinations for the DVR.
There are three types of Media Drives: Video Storage Drives, Alternate Video Storage Drives, and Export
Destinations.
• Video Storage Drives – Video Storage Drives are the main drives where video footage is stored. If
all of the Video Storage Drives are offline, the Alternate Video Storage Drives will be used until the
Video Storage Drives return online.
• Alternate Video Storage Drives – Alternate Video Storage Drives are emergency backup drives that
are used only if all of the Video Storage Drive s are offline. If an Alternate Video Drive is being used,
Vigil Server will beep and a flashing Critical Warning message will be displayed. When the Video
Storage Drives return online, the Critical Warning message will disappear; the Server will stop beeping
and will switch back to recording to the main Video Storage Drives.
• Video Still/Motion Export Destinations – Video Still/Motion Export Destinations are used to store
exported video footage. You must set up destinations before saving video footage or still images.
Add Opens the “Media Control” window that allows you to add a new storage location.
Edit Edits the selected storage location.
Delete Deletes the selected storage location.
If data partitioning has been enabled, you can select a priority for alarm or POS data alarm
Partition
Priority
footage. For example, if you have a motion alarm as well as a POS alarm at the same time on
the same piece of footage, the priority determines under which partition the video footage will
be saved.
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Note: Deleting a location does not remove the physical destination, only the reference to it
within Vigil Server.
Note: If a Video or Alternate Storage Drive is deleted, the user will be prompted whether they
also wish to delete any database records of the footage at that location, and whether they wish to
delete any saved footage at that location.
Video Storage Drives 2.3.1
When a video storage drive is added or edited, the “Media Control” window is displayed. Video Storage
Drives are the main drives where video footage is stored. If all of the Video Storage Drives are offline, the
Alternate Video Storage Drives will be used until the Video Storage Driv es return online.
Destination
Name
Media Type
Destination Path Select the hard drive partition you want to use to record video data to.
Alarm Reserved
POS Alarm Select the amount of storage you wish to be reserved for POS data alarm video footage.
When using a network drive for video storage, install t he Virtual File Server on the PC with the network drive.
In the VFS Server text box, enter the IP Address or network name of the network server. Click the “…”
button and a list of available drives on the specified VFS Server will be displayed. Select the desired network
drive on the VFS Server and click “OK”.
A name for the destination to appear in Vigil Server.
Choose the media type of the storage drive:
• Local Drive – A local drive resides on the DVR system.
• Network Drive - A network drive refers to a storage destination on a Virtual File
Server system.
Select the amount of storage you wish to be reserved for input and motion alarm video
footage.
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2.3.1.1 Data Partitioning for Video and POS Alarm Video Footage
Data partitioning has been added to Vigil Server allowing for better user input as to how data is saved to the
hard drive. Data partitioning allows you to set up logical divisions between both standard alarm and POS
alarm video files and normally recorded video. This allows the video scavenging process to skip alarm video
files and allows you to save these types of video footage for longer periods of time.
Instead of copying alarm footage under the normal areas for storage, it will be recorded to special folder that
is considered a separate entity. Normal video storage is scavenged and deleted as new footage is written,
however these special folders are not scavenged normally. They will retain as much data as you have
allotted for them in the media control window. Once they reach capacity, they will be scavenged and the
oldest video data will be removed to write new data. Since alarm and POS alarm dat a is often much rarer,
this data can a much longer ‘shelf life’ on your DVR, depending on the size of the partition you create.
Note: This feature is not enabled by default and is only recommended for advanced users.
Alternate Video Storage Drives 2.3.2
When an alternate video storage drive is added or edited, the “Media Control” window is displayed. Alternate
Video Storage Drives are emergency backup drives that are used only if all of the Video Storage Drives are
offline. If an Alternate Video Drive is being used, Vigil Server will beep and a flashing Critical Warning
message will be displayed. When the Video Storage Drives return online, the Critical Warning message will
disappear; the Server will stop beeping and will switch back to recording to the main Video Storage Drives.
Destination
Name
Media Type
A name for the destination to appear in Vigil Server.
Choose the media type of the storage drive:
• Local Drive – A local drive resides on the DVR system.
• Network Drive - A network drive refers to a storage destination on a Virtual File
Server system.
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Destination Path Select the hard drive partition you want to use to record video data to.
Export Destinations 2.3.3
When an export destination is added or edited, the “M edia Control” window is displayed. Video Still/Motion
Export Destinations are used to store exported video footage. You must set up destinations before saving
video footage or still images.
Destination
Name
Destination
Path
Destination
Type
Include DV
Player
A name for the destination to appear in Vigil Server.
Enter a path for the destination or click the “…” button to browse to a folder.
This setting affects how the destination appears in the selection list. Choose from:
• Default On – By default, the destination checkbox will be selected.
• Default Off – By default, the destination checkbox will not be selected.
• Silent Send – All exports are also sent to this destination without notifying the user.
Saves the DV Player (Digital Video Player) to the destination as well as the video, each time
video footage is exported to this destination. This setting is normally used for CD-R or
DVD-R media type destinations.
2.4 COM Ports Tab
The COM Ports Settings tab configures the installed COM ports for communication with connected hardware
such POS data terminals and camera control.
Select the desired “COM Port” from the drop-down box and adjust the “Baud Rate”, “Data Bits”, “Stop Bits”,
and “Parity” to match that of the connected hardware such as POS data registers or camera controls.
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2.5 User and Group Management Tab
The “Users” tab allows the configuration of users on the DVR with specific permissions. Each user belongs to
a group and each group has a set of permissions.
Add/Modify a User 2.5.1
To add/modify a user, select the Users button.
Click the “Add” button and enter a username, password, and group in the “Add New User”
window.
Add a User
Edit a User
(Password or
Group)
Select the user from the dropdown list and click the “Edit” button. Type in a new
password or change the group in the “Edit Selected User” window.
Changing a
Users Group
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You can also select the user from the dropdown list and place a checkmark beside the
desired group in the “Groups” list to effectively change a user’s group.
Note: A user can only belong to one group.
Delete a User Select the user from the dropdown list and click “Delete”.
Add/Modify a Group 2.5.2
To add/modify a group, select the Groups button.
Click the “Add” button and enter a group name in the “Add New Group” window. Once the window
closes, you can place checkmarks on the desired privileges for this new group.
Add a
Group
Select the group from the dropdown list and modify the individual permissions by enabling or
disabling certain features/capabilities.
Edit a
Group
Delete
a
Group
Select the group you wish to delete from the dropdown list and click “Delete”
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2.6 Relays/Alarms Tab
The “Relays/Alarms” tab configures the input alarms and associated notifications settings for the DVR.
Digital Inputs 2.6.1
Digital inputs are alarms triggered by external circuits. The input alarm can be used to trigger audio and
video recording.
To configure a digital input, select the “Input Number” from the dropdown list and check the “Input Enabled”
box. Using the “Cameras” and/or the “Audio” sub-tabs on the right side, select which cameras/audio
channels that will begin recording during the alarm event. You may choose multiple cameras and audio
channels for each configured alarm input. See the next section for further information on configuration
settings.
You can rename individual inputs to assist in ease of use and configuration. Click the “Edit…” button near the
input number dropdown and type in a new name for your input.
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2.6.1.1 Settings Tab
Dwell Timer The number of seconds the digital input/output remains active after a trigger occurs.
Normal
Open/Closed
Auto Acknowledge
Schedule Allows you to configure the input alarm to operate on a schedule.
If the digital input/output is normally open, select the “Normal Open” option. If the
digital input/output is normally closed, select the “Normal Closed” option. When the
input changes state, the alarm will be triggered.
Mark enabled for the alarm to be automatically acknowledged after the selected
number of seconds have passed.
Alarm Input
Enabled
Note: The smallest time interval that can be used is 15 minute periods.
Moving a time
period
Copying a time
period
Changing the start
or end time of a
period
Sections that have the input alarm enabled are colored green.
Expands and contracts the time graph horizontally. This allows for better precision in
setting your time periods.
Expands and contracts the time graph date graph vertically.
Click and hold the “Shift” key and click-and-drag the section.
Click and hold the “Ctrl” key and click and drag the section .
Select the section by clicking on it and then click and drag the right of left edge of
the section.
Importing a
schedule from
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Select the digital input from the “Import From Digital Input” dropdown box list and
then click “Import”.
another alarm
input
Note: Importing the schedule of another digital inpu t will overwrit e the sch edule of th e current
digital input.
Viewing the start
and end times of a
section
Select the section by clicking on it. The start and end time of the selected section are
displayed near the bottom left corner of the “Schedule” window.
You can also mouse over the any part of the section and the time will be displayed
near the bottom as well.
Deleting a time
period
Select the section by clicking on it and then click “Delete”.
Deleting a schedule Click the “Clear All Button” to delete the entire schedule.
Apply Schedule To
Digital Inputs
Cameras Sub-tab
Audio Channels
Sub-tab
When marked, this checkbox will apply the created schedu le to all digital inputs that
have a schedule enabled. This will not affect other digital inputs that have disabled
the schedule.
Select the camera(s) to be associated with the digital input. Selected cameras will
record constantly while the digital input is triggered.
Select the audio channel(s) to be associated with the digital input. Selected audio
channels will record constantly while the digital input is triggered.
Note: A digital input will only remain enabled if a camera or audio channel has been marked
for recording in response to the input.
Push Still Shot
Settings…
When configured, a still shot from the selected cameras will be uploaded to the
locations specified when an alarm input is triggered. Please see sec tion 6.1.4 Push
Still Shot to Server for more information.
Remote Client Retry Settings
Connection
Attempts
The number of times to retry sending an alarm to a remote client.
Retry Delay How long to wait between retries.
Output Relay Settings
Keep Relay Output
Closed While
Application Is Running
Edit Relay Names…
Mark the checkbox and select a relay from the drop down list. This relay will
remain closed as long as Vigil Server continues operating correctly. If Vigil
Server stops running, the selected relay will open.
Allows you to change the names of output relays to assist in ease of use and
configuration.
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