Logic 3 3xLogic User Manual

3xLogic Inc
IntelligentVideoSurveillance
Vigil Server Software v5.00
User’s Guide
October 2007
Table of Contents
1
INTRODUCTION................................................................................................................................................................5
2 SYSTEMREQUIREMENTS..................................................................................................................................................6
3 SOFTWAREFEATURES.......................................................................................................................................................7
4 INSTALLATION..................................................................................................................................................................8
4.1 WINDOWSINSTALLATIONNOTICES...............................................................................................................................................8
4.2 INSTALLATION...........................................................................................................................................................................9
4.3 UPDATING.............................................................................................................................................................................10
4.4 UNINSTALLING........................................................................................................................................................................10
4.5 INITIALSETUP.........................................................................................................................................................................10
1 OPERATION....................................................................................................................................................................12
1.1 MAINTOOLBAR......................................................................................................................................................................12
1.1.1 MenuToolbar.............................................................................................................................................................13
1.2 LIVEVIEWERWINDOW.............................................................................................................................................................14
1.2.1 ChangingLiveViewerCameraLayout........................................................................................................................15
1.2.2 TVOutputSwitch........................................................................................................................................................16
1.2.3 RestoreOriginalDisplayLayout..................................................................................................................................17
1.2.4 Enabling/DisablingCaptions.......................................................................................................................................17
1.2.5 ExpandingScreenSizeinSingleViewMode...............................................................................................................17
1.2.6 HardwareRenderedModeButtons............................................................................................................................17
1.2.7 CameraQuickAccess..................................................................................................................................................18
1.2.8 AlarmsandRelays......................................................................................................................................................18
1.2.9 MediaDriveInformation............................................................................................................................................19
1.2.10 PTZCameraControls..................................................................................................................................................19
1.3 SEARCHINGANDPLAYINGBACKRECORDEDVIDEO.........................................................................................................................22
1.3.1 SearchingforVideoFootage......................................................................................................................................22
1.3.2 UsingthePOSDataFilter...........................................................................................................................................23
1.3.3 VideoSearchResults...................................................................................................................................................25
1.3.4 CreatingandRunningaCustomSearch.....................................................................................................................26
1.3.5 VideoPlayback............................................................................................................................................................28
1.3.6 SynchronizedMultiScreenPlayback..........................................................................................................................30
1.3.7 UsingtheSmartSearch..............................................................................................................................................31
1.3.8 ZoomingDuringPlayback...........................................................................................................................................32
1.3.9 AdjustingtheImage...................................................................................................................................................32
1.3.10 UsingMarkerstoCreateaSubRange........................................................................................................................33
1.3.11 AudioPlayback...........................................................................................................................................................33
1.3.12 FrameDeInterlacing..................................................................................................................................................34
1.3.13 AuthenticatingRecordedVideo..................................................................................................................................34
1.3.14 Printing,Saving,orCopyingPOSData.......................................................................................................................35
1.3.15 OnScreenPOSDataDisplay.......................................................................................................................................35
1.4 EXPORTING/SAVINGVIDEOFOOTAGE.........................................................................................................................................36
1.4.1 ExportingImages........................................................................................................................................................37
1.4.2 ExportingVideo..........................................................................................................................................................37
1.4.3 PrintingaStillImage..................................................................................................................................................39
1.5 TOOLS...................................................................................................................................................................................39
1.5.1 NetworkLogAnalyzer.................................................................................................................................................40
1.5.2 AuditLogAnalyzer......................................................................................................................................................40
1.5.3 AlarmsWindow..........................................................................................................................................................41
1.5.4 ClientConnectionsWindow........................................................................................................................................42
1.5.5 FileExportsBrowser...................................................................................................................................................43
1.5.6 LivePOSDataWindow...............................................................................................................................................44
1.5.7 PeopleCounting..........................................................................................................................................................45
1.6 CHAT....................................................................................................................................................................................46
1.7 AUDIORECORDERCONTROLS....................................................................................................................................................47
1.7.1 LiveAudioSettings......................................................................................................................................................48
1.8 VIDEORECORDERCONTROLS.....................................................................................................................................................49
2 SETTINGS........................................................................................................................................................................50
2.1 CAMERASETUPTAB................................................................................................................................................................51
2.1.1 CameraSettingsandSetup.........................................................................................................................................51
2.1.2 CODECSettings...........................................................................................................................................................53
2.1.3 AdvancedSettings......................................................................................................................................................56
2.1.4 PushStillShottoServer..............................................................................................................................................56
2.1.5 NetworkCameraSettings...........................................................................................................................................57
2.1.6 RecordingModeTab...................................................................................................................................................60
2.1.7 CameraControlTab....................................................................................................................................................63
2.1.8 MotionAlarmTab.......................................................................................................................................................66
2.1.9 VideoLossTab............................................................................................................................................................75
2.1.10 LiveOverlayTab.........................................................................................................................................................77
2.1.11 PeopleCountingTab...................................................................................................................................................77
2.2 DVRSETTINGSTAB.................................................................................................................................................................79
2.2.1 GeneralTab................................................................................................................................................................82
2.2.2 StartupTab.................................................................................................................................................................84
2.2.3 LiveTab.......................................................................................................................................................................85
2.2.4 SearchTab..................................................................................................................................................................86
2.2.5 CamerasTab...............................................................................................................................................................86
2.2.6 ClientsTab..................................................................................................................................................................87
2.2.7 SequenceTab..............................................................................................................................................................87
2.2.8 HardwareTab.............................................................................................................................................................88
2.2.9 ProxyTab....................................................................................................................................................................91
2.2.10 HelpMenuTab...........................................................................................................................................................91
2.3 MEDIADRIVESTAB..................................................................................................................................................................92
2.3.1 VideoStorageDrives..................................................................................................................................................93
2.3.2 AlternateVideoStorageDrives...................................................................................................................................94
2.3.3 ExportDestinations....................................................................................................................................................95
2.4 COMPORTSTAB....................................................................................................................................................................95
2.5 USERANDGROUPMANAGEMENTTAB........................................................................................................................................96
2.5.1 Add/ModifyaUser.....................................................................................................................................................96
2.5.2 Add/ModifyaGroup...................................................................................................................................................97
2.6 RELAYS/ALARMSTAB............................................................................................................................... ................................98
2.6.1 DigitalInputs..............................................................................................................................................................98
2.7 DATATAB............................................................................................................................................................................103
2.7.1 GeneralSettingsTab.................................................................................................................................................105
2.7.2 EmailSettingsTab....................................................................................................................................................105
2.7.3 IgnoreFieldsTab.......................................................................................................................................................107
2.7.4 ExternalPOSDataTab..............................................................................................................................................108
2.7.5 ExternalDataInterfaceTab......................................................................................................................................109
2.8 AUDIOTAB..........................................................................................................................................................................109
3 REGISTERING.................................................................................................................................................................113
4 AUTHENTICATION..........................................................................................................................................................114
5 SOFTWAREUPDATES.....................................................................................................................................................115
5.1 UPDATESERVICE...................................................................................................................................................................115
5.1.1 UpdateSettingsTab.................................................................................................................................................115
5.1.2 UpdatesTab.............................................................................................................................................................117
5.1.3 UpdatesLogTab.......................................................................................................................................................118
6 LANGUAGESWITCHER...................................................................................................................................................119
7 DVRSYSTEMDATABASEUTILITY....................................................................................................................................120
7.1 DRIVEMANAGEMENTTAB......................................................................................................................................................120
7.2 VIDEODATATAB...................................................................................................................................................................122
7.3 DATATAB............................................................................................................................................................................123
7.4 BACKUP/RESTORETAB...........................................................................................................................................................124
7.5 DATABASESETTINGSTAB........................................................................................................................................................125
8 SETTINGSUTILITY..........................................................................................................................................................127
9 PELCOPTZWIRINGDETAILS...........................................................................................................................................128
10 TVSINTERFACEPOSWIRINGDETAILS......................................................................................................................... 129
1 SUPPORTEDNETWORKCAMERAS..................................................................................................................................130
1 TROUBLESHOOTING......................................................................................................................................................133
2 CONTACTINFORMATION...............................................................................................................................................134

1 Introduction

This guide describes the installation and operation of 3xLogic’s Vig il Server Software (Vig il Server) . This version of the User’s Guide is current to Version 5.00 of Vigil Server.
Vigil Server is a powerful, yet easy-to-use, software package for viewing and saving video footage. 3xLogic (www.3xlogic.com
) produces enterprise class DVRs and state-of-the-art surveillance software.

2 System Requirements

The following table outlines the minimum and recommended platforms for running Vigil Server.
PC Feature Minimum Recommended
Operating System Windows 2000
CPU 2.0GHz 3.0GHz
512MB
A minimum of 768MB of RAM is recommended for 32 camera systems, or systems with audio recording.
RAM
A minimum of 1GB of RAM is recommended for 8 or more hi-definition IP camera systems
A minimum of 1.5GB of RAM is recommended for 32 channel Proseries capture cards.
64MB
Video Card Memory
Hard Drive Space for
Installation
Hard Drive Space for
Saved Media
A 128MB video card is required for more than 16 video channels or more than 8 hi-definition IP cameras
210MB 1GB
10GB 250GB
Windows 2000 SP4 Windows XP Professional SP2
1GB
128MB
HDD Transfer Rate DMA 66MHz
DMA 133MHz, SATA I/II

3 Software Features

This section describes some of the features of Vigil Server.
Feature Details
Individual Camera
Settings
Configurable CODEC
Settings
IP Camera Support
Live Viewer
Built-in Playback Scan through previously recorded footage using the built-in play er.
Full Video Search
Capabilities
Exporting/Saving Video
and Images
Configure each camera independently: brightness, contrast, sharpness, hue, resolutions, and more.
Change CODEC settings for each camera such as compression, quality, noise reduction, and more.
Vigil Server supports up to 32 IP hi-resolution cameras without the need for an installed capture card.
View live video as it is being recorded for up to 16 video feeds at once or view a single full screen and full resolution video.
Retrieve a list of stored footage for specified cameras from a start date/time to an end date/time and a variety of other available search criteria.
Powerful export capabilities enable you to save video footage in AVI or MJPG formats. Save individual frames in JPEG or BMP formats.

4 Installation

4.1 Windows Installation Notices

Warning: During the installation you may get a Windows File Protection and/or a
Windows Logo testing notice. Please follow the following instructions when this happens. Failure to do so can result in a non-functioning software installation.
Click “Continue Anyway”
Click “Cancel”
Click “Yes”
Click “Yes”

4.2 Installation

If you downloaded your install kit for Vigil Se rver, navigate to where you saved the file using Windows Explorer and double-click the EXE file that you downloaded to begin installing.
Note: T o update an existing version of Vigil C lient, use the Vigil Client u pdate (VGL) file
instead of the Vigil Client install package (E XE).
If you are installing from CD, load it in your CD-ROM driv e and run the EXE on it.
Install Step Details
Setup Language
Welcome Loads the InstallShield install wizard.
License Agreement
Customer
Information
Install Location
Select Your Capture
Board
Select Program
Options
Select the language you want the installation program to use. Available options are English (default) or Spanish.
Requires you to either accept or reject the terms of the end-user license agreement. To install or use the software, you must accept the agreement.
The user name and company information that will be used w hen registering the software.
Select where you wish to install the software. The default location is C:/Program Files/Vigil
Select the capture board that is currently installed. If there are no capture boards installed, select “NVR (No Capture Card).
Select the options for the install process. You cannot deselect required options.
Ready to Install
Installation
Install Completion
Note: Remote Administrator is only a 30-day trial version of the software. Visit
http://www.famatech.com/
Summarizes installation settings and gives you one more chance to abort the installation.
The actual install process. Copies necessary files, creates shortcuts, installs registry information, media drivers and CODECS, database and scripts, and any other optional software. Adobe® Acrobat (used for viewing the PDF User’s Guide) and Remote Administrator (used to remotely administrate your computer) have their own install processes.
Once the install is complete, you will be prompted to restart your computer. Upon the next boot up, the database scripts will be executed, as well as the required services. Vigil Server will auto start up by default.
to obtain software information and purchase licenses.

4.3 Updating

To upgrade Vigil Server from previous version, go to: “Start Menu | Vigil| Update” This will open the “Local Update Util ity” window. Browse to the upgrade file that you downloaded or
saved (Upgrade files use a VGL file extension) and click “Open”. Click “Update” to begin the update process. The update process requires you to restart your computer. Please allow it time to perform the update completely.

4.4 Uninstalling

To uninstall Vigil Server, go to “Add/Remove Programs” located in the Windows Control Panel Click “Remove” by the entry “Vigil Server”. F ollow the prompts to perform the removal process.

4.5 Initial Setup

When you first run Vigil Server, review the following list to ensure that your system is properly configured:
1. Set up Camera Recording - enable recording and review recording setup. For each camera input:
a. In the Vigil Server “Settings” screen, select the “Camera Setup” tab. Select the camera
from the dropdown list to view its recording settings.
b. By default, the recording speed is set to “Recording Disabled”. Select “Enable Recording”
from the dropdown list.
c. Set up camera controls – If Vigil Server is to be used to control cameras, select the
“Camera Control” sub-tab and then select the camera configuration. Select the “COM Ports” tab to specify COM port settings for the camera controls.
2. Set up Media Drives
a. In the Vigil Server Settings screen, in the “Media Drives” tab, set up “Video Storage
Drives”, “Alternate Video Storage Drives” and “Video Still /Motion Export Destinations”.
3. Set up Data Terminals
a. When using Vigil Server to record POS or other data, select the “Data” tab to configure
the incoming data terminals.
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b. Select the data terminal type from the dropdown list and select its configuration
information.
c. Select the “COM Ports” tab to specify COM port settings for the data terminals.
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1 Operation

This section details the general usage of Vigil Server software.
This is the normal view that will appear after the program has finished loading. Notice that the program will automatically load at Windows start-up, automatically log on, and open the “Live Viewer” window. These options can be changed if desired.

1.1 Main Toolbar

This table is a quick listing of the main toolbar buttons and their usage. We will get into detail of each corresponding window in later sections.
Opens the “Exit Confirmation” window.
Logs off the current user.
Opens the “Recorder Controls” window.
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Opens the “Live Audio Settings” window. Clicking the
Controls” window. Opens the “Live Viewer” window. If “Hardware Rendering” has been enabled and is supported by your capture card, you
can click the Rendered Cams” or “Real Time Cams”.
Opens the “Search” window. Clicking the
Search” window. Resets window positions. Clicking the
other windows. These include “Live Data”, “Alarms”, “Export File Browser”, and more. The button also changes its icon and function to the last used tool item. For example, if I clicked also it would replace the reset icon with the icon for the Live Data” window.
button opens the context menu which can open the “Audio Recorder
button. This opens a context menu allowing selection of either “Software
button opens the context menu which allows you to open the “Custom
button opens the context menu which allows you to open the several
and selected “Live Data, not only wou ld it open the “Liv e Data window, but
Opens the “Settings” window. This is the main configuration page for Vigil Server.
Opens the “About 3xLogic DVR System” window. Contains information such as trial period remaining, registration information, and software version.
A basic graph that lets you know how many clients have connected to Vigil Server. You can hover the mouse pointer over this section to get the exact number or double-click it and open the “Client Connectionswindow.

Menu Toolbar 1.1.1

The menu toolbar has nearly the same functions as the graphical main toolbar. The “Settings” menu item has a few more options such as “Network Log Analyzer”, “Register DVR” and a few more.
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1.2 Live Viewer Window

By default, the “Live Viewer” window will open once the program has loaded. If “Auto Logon” is disabled, you must log in before the “Live Viewer” window is opened.
Note: The Live Viewer window may be slightly different depending on the capture card that is
installed, the rendering mode enabled (hardware vs. software), and the number of supported video channels. See section 5.2.6 for details.
The “Live Viewer” window can be in either software rendered mode or hardware rendered mode. If your capture card supports hardware rendered mode, it can be enabled by going to “Settings” window | “DVR Settings” tab | “Live” tab and selecting the Live Viewer mode with the available radio button.
Cannot display camera footage at full frame rates
More CPU usage
Software
Rendered
Hardware Rendered
Able to display up to 32 camera feeds, 16 simultaneously
Able to display network camera feeds
Information overlays such as recording status and people counting
Zooming displayed camera feeds
TV output and analog multiplexing
Able to display up to 16 camera feeds at full frame rates
Less CPU usage
Cannot display network camera feeds (but footage can still be recorded and is accessible
by the search function)
Cannot display information overlays
Cannot zoom displayed camera feeds
Does not support TV output and analog multiplexing
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1.2.1 Changing Live Viewer Camera Layout

Use the buttons in the top section of the “Live Viewer” side toolbar to select the viewing style. If you have more cameras enabled than can be displayed by the current view settings, you can right click on the layout icon and select a page of cameras to display.
Available viewing options (left to right, top to bottom): Single view mode (1 camera), 2 x 2 mode (4 cameras), 3 x 3 (9 cameras), 4 x 4
To arrange the cameras within the current view style, right click on a camera position in the “Live Viewer” window and select a desired camera to be displayed from the context menu. Since you cannot display a camera in more than one location, if you selected a camera that is already displayed, it will simp ly stop the camera feed.
To remove a camera from the “Live Viewer” window, right click that particular camera feed and select “Stop”.
(16 cameras) Large w/5 cameras, large w/7 cameras, 2 medium w/8 cameras, medium w/12 cameras
With 32 channel systems, available viewing options are: Single view mode (1 camera), 2 x 2 mode (4 cameras), 3 x 3 (9 cameras), 4 x 4 (16 cameras) 5 x 5 (25 cameras), 6 x 6 (36 cameras), 2 medium w/8 cameras, medium w/12 cameras
Note: Stopping and changing camera feeds in the “Live Viewer” window does not affect the
recording settings.
A number of options are available from a context menu when right clicking on a camera feed:
Copy Copy a frame from the video feed on the selected camera display to the Windows clipboard.
Full Screen Enlarge the live images to fill the entire PC screen.
Quickly review recently recorded footage for the selected camera. Select from One, Five or
Quick Search
Zoom Open the zoom control. Left click on an image to zoom in and right click to zoom out.
Stop Stops the video feed from the selected camera display, but does not stop recording.
Reset to
Default
Cam #
Ten Minutes. Clicking on a Quick Search option automatically searches footage from the requested camera during the requested time and opens the Playback window.
Resets all camera displays/feeds to their default camera layouts.
Changes the current video feed on the selected camera. If that video feed was on another camera display, it will stop that video feed.
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1.2.2 TV Output Switch
Vigil Server can display two video feeds to analog monitors. With the XECAP series video capture cards, one of these feeds can be configured as a multiplexed video output similar to the “Live Viewer”.
Click to change the camera displayed on the monitor by selecting the camera number. On capture boards supporting Mux/Analog Out, you can also select the “Setup Analog Out
Multiplexer” menu item, which opens the “Analog Ou t Multiplexer” window.
To arrange cameras within the selected display grid, right click on a particular position and select a camera. Cameras positions are configured separately for each grid style. Cameras may be repeated if desired.
Undoes any layout changes that have been made since the “Analog Output Multiplexer” window was last opened.
Toggle captions on the Analog Out Multiplexer on and off.
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1.2.3 Restore Original Display Layout

Undoes any layout changes that have been made since the “Live Viewer” window was last opened.
To reload default Window sizes and locations for all screens, select “Tools” | “Reset Screen Layouts to Default” from the menu, or select “Reset” from the Tools button dropdown.

Enabling/Disabling Captions 1.2.4

Toggles captions on the “Live Viewer” video feeds.
Note: Captions are not included in the recorded footage.

Expanding Screen Size in Single View Mode 1.2.5

Toggles the display size of the camera when in
(single view) display mode.

Hardware Rendered Mode Buttons 1.2.6

When in hardware rendered mode, some of the buttons are changed slightly as they do not function in this mode. The layout buttons are slightly different, but are used the same. Also, the right-click context mode is different as well, with the only options bein g “Copy”, “Full Screen”, and “Quick Search”. Buttons in sections from 5.2.2 to 5.2.5 are not shown; instead, these buttons are used:
Allows you to change between pages of cameras when using layouts that cannot display all the cameras at once. For example on a 16 camera system, using the 2x2 layout, page 1 would have cameras 1 – 4, page 2 would have 5-8 and so on. Pressing a page directly.
Certain capture cards like the XED series capture cards can change between hardware and software rendered modes. Instead of using the Settings window, you can press the arrow beside the Live button on the main toolbar to select between each of the modes.
Toggles captions on the “Live Viewer” video feeds.
Turns off/on all video feeds. Does not affect recording.
allows you to select
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1.2.7 s Camera Quick Acces
To quickly select a camera for single view display mode, click its corresponding number. It also provides a simple way to check which cameras are recording.
Green: “Constant” recording mode and is recording
Blue: “Motion” recording mode and is recording (motion detected)
Red: “Motion Alarm” recording mode and is recording (motion detected). If POS
data alarms are configured, it can also mean a POS data alarm.
Yellow: Set to a motion recording mode and is recording
detected and will stop after the “Post Motion Record” time has elapsed)
Uncoloured: Camera is currently not recording, but is enabled
Disabled: Camera is not recording and is disabled
(motion currently not

1.2.8 Alarms and Relays

Depending on the hardware installed with your DVR unit, you may have access to digital inputs and outputs that can be configured as input alarms or output relays. The number of available alarms and relays is
ependent on your hardware, but is nearly limitled
formation at the end of this guide if you are interested in obtain ing these devices.
in Input alarms can trigger recording of video and/or audio based on an externally tripped circuit. Output relays
can be triggered by motion alarms, video loss, POS data, or failure of the DVR. More information on configur g these devices can be found in the “Settings” section.
in
ss with USB digital I/O boards. Please see the contact
Opens the corresponding window, Live Alarms” or “Relays”.
To assist in wiring alarms an the frame titles on the alarms and relays windows.
d relays, the hardware locations of the digital inputs and outputs are indicated by
The “Live Alarms” window indicates configured input alarms.
Green: Alarm input is enabled
Red: Alarm input is triggered
The “Relays” window indicates configured output relays and allows manual control of relays.
Green: Output relay is enabled and configured
Red: Output relay is triggered
You can manually turn on/off some relays by clicking on their respective button. The 4th relay has been set to stay closed while the application is open and cannot be turned off manually.
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1.2.9 Media Drive I
The “Media Drive Information” of the status of the video and audio data storage drives that are configured on the DVR.
nformation
section is a live view
The status of the data drive is indicated by its icon:
: Configured drive : Currently recording on this drive : Drive error; contact your system administrator : Currently recording to an alternate recording device; contact your system
administrator The percentage free space is indicated following the name of a drive. Further drive information is accessed by clicking the + next to the dri
ve. Here,
the path of the drive is shown and the available/total space of the drive. To view drive information for your audio devices, click the Audio” tab.

1.2.10 PTZ Camera Controls

an/Tilt/Zoom (PTZ) cameras cP
w
indow. To open the camera controls window, you can double click the particular PTZ camera or change the display layout to single view mode with the PTZ camera. Details on configuring your PTZ camera can be found in the “Settings” section.
an be set up in Vigil Server and can be controlled from the “Live Viewer”
3xLogic Vigil System Server Software - User’s Guide Doc# 08100610 Page 19
Dropdow
n selection
box
Changes the selected PTZ camera.
Controls
Zoom/Focus/Iris
Shows/hides the extra PTZ camera controls.
Use the mouse to click and drag the blue dot in the middle of the Pan-Tilt control in the desired direction. The speed at which the camera moves increases as the dot is dragged closer to the edge of the circle.
The alternate directional controls are displayed when the selected PTZ camera doesn’t support a full range of motion (i.e., it cannot pan and tilt at the same time)
Click and drag the appropriate slide bar up to
increase or down to decrease. The speed at which the camera is adjusted increases as the bar is moved farther from the center of the control.
If a USB PTZ joystick is attached, this button will be available. Once clicked, it opens the “Joystick Customization window.
Presets
Presets are stored fixed locations that the camera can view.
To save a preset, move the camera to the desired preset location, select the preset number from the dropdown list and clickSave”. This will overwrite any presets saved to that number before.
This window allows for customization of each of the joystick buttons. Use the dropdown selection boxes to assign actions to each button.
To determine which button is which, go into the Windows Control Panel and select “Game Controllers”. The device should be listed. Select it and clickProperties”. Press any button on the joystick and the button number should be highlighted on in the resulting window.
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To move the camera to an existing preset, select a preset from the dropdown list and click “Goto”, or click the button with the preset number on it.
Patterns
Controls the saved pattern of movement of the selected camera. Camera patterns are stored within the camera.
Select a pattern from the dropdown selection box (this will overwrite the existing saved pattern) and click “Record”. Use the
other control buttons to move the camera in the desired
pattern. Once finished, click “Stop”
Stops recording the current pattern.
Select a pattern from the dropdown selection box and clickRun” to begin the saved pattern.
Tours
A tour is a s quence of camera presets run through Vigil Server. Tour settings are stored within Vigil Server. e
Opens the “Tour Settings” window.
Each preset is displayed for the number of seconds specified in the “D ll T
we ime” section.
Adds a preset to the tour.
Edits a preset in the tour.
Deletes a preset in the tour.
Runs the selected tour.
Enhancements
Enhanceme ts be toggled on/off. These include: color, sensitivity, n are settings on the camera that can backlight, white balance, and auto focus.
Turns off the selected enhancement.
Turns on the selected enhancement.
Menu
Some camera’s have built-in menus that can be accessed and configured via this tool.
Displays the camera’s menu (this may take a moment to appear)
Exits the camera’s menu. You ca click the “Select” button.
n also navigate to the “Exit” menu option displayed and
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Camera menu navigation buttons.
Camera menu select button

1.3 Searching and Playing Back Recorded Video

Vigil Server offers a robust set of tools for searching and rapidly identifying video footage and Point of Sale (POS) data of interest. To open the search screen, either click “Search” on the main window toolbar or select “Search | Search Footage and Data” from the menu.
The “Search” wind t side being the playback half and the right side is the searchin
Each of the searc Results” are expan here on the bar.
h bars, “Search Criteria”, “POS Data Filter”, “Video Search Results”, and “Data Search
ow is divided into two major portions: the lef
g half.
dable and collapsible. To do this, click anyw
Begins a search based on the current criteria.
Resets all search criteria and POS data filters to their default values. The default From/To time is an hour back from the current time.
If a POS data connection has been configured, t his button will open the POS dat a filter and data search results dropdowns.

1.3.1 Searching for Video Footage

When first opened, the “Search” window defaults to a search of all cameras, recording in all modes, from the last hour. Clicking the “Search” button immediately will retrieve all footage meeting these criteria.
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From / To
Presets
You can specify the starting date/time and end date/time of your search. By default, Vigil Server lim settings.
This drop down includes preset search intervals in hourly increments from 1 hour up to 8 hours. Additionally, selections for 15 and 30 minutes can be added by checking “Quick Retrieve Short Intervals” the “Search” settings. When a selection is made, the From/To times are adjusted appropriately. By selecting Custom Search it will open the Custom Search wind frequently.
In addition to the other criteria, you may filter your result s by a specific recording mode. Making a selection from this drop down will restrict the returned footage to onlMode y the selected type: Constant, Motion, Alarm, or All Types.
its your search to be within a single day. This can be changed in the software
ow that will allow you to save and run custom searches that are used
Cameras
This allows you to will be searched.
restrict your search to a limited set of cameras. By default, all cameras

1.3.2 Using the POS Data Filter

To open the POS data filter, you must configure and setup a POS terminal connection to your DVR. For this
formation, please review section regarding the Data tab later in th is manual.
in
Search for Line Items
When searching for line items, be aware that the normal search criteria is used as well (i.e., to and from date/times, selected cameras, etc.)
Item
This field allows you to type in text th at will match the Item column in the received data. It also has a dropdown selection box that will remember your last 10 searches.
POS
Code Matches results in the Code column.
Register Matches results in the Register column.
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Logical operators that will assist in searching with multiple criteria. By default, this is the
Or / And
OR operator, which will match any results, in any of the POS data criteria f ields. The AND operator will only match results that have the same POS data criteria, in all the used fields.
Matches results in the Code column. By default, any price is selected. If you wish to match a certain value, select an operator and input a value. The “>= means “more than
Value
or equal to” the value that you input. For example, if I use >= with the value of $20.15, any POS data with the value of 20.15 and higher will be returned. The “<=” operator means “less than or equal to”, while the = operator simply means an exact same value.
Cashier Matches results in the Cashier column.
Search for Receipt
This type of search does not use the other criteria as it looks for a particular unique line item or receipt number. Date and times are not used.
Receipt
Number
Searches for a matching receipt number.
Searches for an IDX based on the value you used. If the IDX contains a receipt number,
IDX
the POS data returned will be that receipt number and all IDX values corresponding to it. If there is no receipt number for the searched IDX value, he returned results will be based on the timestamp of that IDX. The net results will be +/- 10 seconds from that timestamp.
Note: Depending on the recording configuration of your cameras, there may be no saved
footage matching your search criteria.
This check box enables the graphical representation of retrieved footage that allows qu ick
Visual Search
identification of the recorded time blocks and the recording mode of the footage. If this is unchecked, a list style result is presented with start and end times of the footage, but does not indicate gaps.
This check box enables searching of Point of Sale data records in addition to the video
Data
footage. POS data can be filtered by any of the recorded fields. A table of POS results will appear below the video footage results.
Playback Options
While not search criteria, the playback options allow you to control how your results will be
Playback
Options
played back. Selecting “Single Screen” will display one camera at a time during playback. Selecting “Synchronized Multi-Screen” will play back up to four cameras at the same time. You can add more cameras to the playback screen by selecting additional cameras as you normally would.
The results chart can be zoomed in and out by using these controls.
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1.3.3 Video Search Results

After completing a search, the video results are displayed in the Video Search Results pane. This pane is also expandable/collapsible.
When Visual Search is selected, the search results are displayed in colour-coded, visual format. The visual footage chart displays the period of time searched with footage recorded displayed as blocks of colour representing the recording mode: Constant, Motion or Alarm.
Blue Footage was recorded by motion detection.
Green Footage was recorded constantly.
Red Footage was recorded in alarm mode.
White
To playback footage, click the desired camera name to begin playback at the start of the time interval. When the mouse is moved within the chart, a line will be drawn indicating the point in time under the cursor. The exact time under the cursor is displayed just above the visual chart. Clicking within the chart will begin playback of the selected camera at the indicated.
This button allows you to change between the visual search and a simpler tabular search.
Allows you to zoom in and out in the Video Search Results pane to allow you to select footage with greater precision.
Changes the playback window from a single screen layout to a 2 x 2 layout. This mode is used to view playback multiple cameras during the same time frame.
No recording during this period. For cameras set to record motion, this indicates no motion was detected during that time.
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The tabular search simply shows a table with the start and end dates of the available video footage. It cannot display gaps in video footage.

Creating and Running a Custom Search 1.3.4

If you find yourself making the same search regularly, a “Custom Search” can be saved. The “Custom Search” window can be accessed from the “Quick Retrieve” dropdown. It can also be opened from the menu (“Search | Custom Search”). When selected, the “Custom Search” window will appear.
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Opens the “Create Custom Search” window
Opens the “Edit Custom Search” window (looks the same as the “Create Custom Search” window) for the selected search.
Deletes the selected search.
Runs the selected search.
Description The name for your search that will appear in the “Custom Search list.
Time Filter The start time and end time to be searched.
Cameras Select the cameras to search, or select “All Cameras”
Data The custom search will include the POS data criteria specified.
Once you’ve completed inputting the search information you would like to save, click “OK”. T he window will close and bring you back to the “Custom Search” window. You can either use the “Run” button to begin searching with your selected custom search or by going into the “Search” window and in the “Quick Retrieve” dropdown box, select the name of the custom search.
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1.3.5 Video Playback

Once footage has been selected for playback it will be loaded in the playback portion of the “Search” window. Footage information is displayed below the playback window.
This information includes the playback status, t he date and time of the footage, the nominal frame rate if currently playing, the resolution and recording codec of the footage, the current frame of the footage, and if the zoom feature has been used then [Sub range] will be displayed.
A camera can be removed from the playback window by right clicking on the playback and selecting “Remove”. You can also copy a still shot to the Windows clipboard by right-clicking the playback and selecting “Copy”.
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A number of controls have been provided to make navigation and advanced features more accessible:
Click and drag the variable speed playback slider to change how fast the footage is played back. Playback up to every fifth second of footage. The “Variable Speed” playback tool tip displays the number of times faster the variable speed playback is than the “Fast Backward” or “Fast Forward” buttons.
Click and hold down the “Fast Backward” or “Fast Forward” button to playback as quickly as possible without skipping any frames.
Skips to the very beginning/very end of the video clip.
th
If clicked while playing the clip, skips one 10
of the clip. While paused or stopped, click to playback frame by frame. Pauses/plays the video clip.
The scroll bar can be used to quickly move to a different portion of the selected video. Simply click and drag the pointer.
Clicking the scroll bar once and then using the scroll wheel on your mouse will advance or rewind the video 1/50th of the footage time with each click of the mouse wheel.
Stretches the playback image to fill the playback window. Footage is automatically displayed in the resolution at which it was recorded.
Footage recorded in 704x480 mode is scaled down to fit the playback window. Click to save a still image in JPG or BMP format, or to sav e a video clip in AVI or MJPG
format. If audio recording has been configured on the DVR, this button also allows for audio exports.
Click and selectPrint Still Image” to print the current frame, or selectPrint Data” to print the currently displayed POS data in the Data Search Results pane.
Click to authenticate the currently selected video clip. For more information on authentication, see the section located further in the manual.
Click to toggle the “Data On Screen Display feature.
Click to play in full screen mode. Double-c lick on the image to return to the standard playback screen.
To cue the video to a specific frame, enter the frame number in the box beside the “Cue Frame” button and click “Cue Frame”.
Resizes the playback window to “Zoom Screen” mode. When in “Zoom Screen” mode, click the “Normal Screen button to return to the regular sized screen.
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1.3.6 Synchronized Multi-Screen Playback

Select Multi-Screen to playback up to four cameras simultaneously. The playback window will be divided into quadrants. Quadrants are filled in clockwise order beginning in the top left.
To add a camera to the playback, click on its name or some point within its timeline. If all quadrants have cameras loaded, clicking a new camera will replace one of the initial cameras. Footage will p lay back from all loaded cameras simultaneously.
During playback if any camera is missing footage, it s video will pause with an overlay stating, “No frames were found”. Remaining cameras will continue to play. When the playback time reaches a point where the paused camera again has saved footage, its playback will resume. When there is no footage for any camera, the playback skips to next time where footage exists for at least one camera.
To remove a camera from playback, first select its quadrant by clicking on it and then right click in its quadrant and select “Remove”.
A still shot from a camera can be copied to the Windows clipboard by selecting its quadrant, right clicking, and selecting “Copy”.
At any time, you may revert to single camera playback by selecting “Single Screen” from the search controls. This will continue playback of the camera from the currently selected quadrant in single screen mode.
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