user manual
keypad body
LockUp Lock - Employee Lock
Shared Use Functionality
FUNCTION
E
LOCK
Table of Contents
Metal Door Installations __________________________________________ 2
Required Components __________________________________________ 3
Metal Door Mounting Types _____________________________________ 4
Surface Mount Metal Door Installation __________________________ 5
Recessed Cup Metal Door Installation ___________________________ 7
3-Hole Lock Plug Removal ______________________________________ 9
Padlock Hasp Removal __________________________________________ 10
Programming Instructions ______________________________ 12
Lock Interface Overview ________________________________________ 13
Key Guide _____________________________________________________ 13
Initializing Locks ______________________________________________ 14
Adding Additional Manager Flex Key(s) to a Lock System____________ 14
For Lost or Stolen Keys ________________________________________ 15
Shared Use Instructions _________________________________ 16
Operate with a User Code _______________________________________ 17
Operate with an ADA User Key ___________________________________ 17
Operate with a Manager Flex Key ________________________________ 18
Troubleshooting _______________________________________________ 20
Common Lock Indicators ________________________________________ 21
Lock Warning Indicators ________________________________________ 22
Battery Replacement ___________________________________________ 22
Overall Dimensions ____________________________________________ 23
Contact Information ___________________________________________ 24
i
Warranty
LIMITED WARRANTY
Security People, Inc., dba Digilock (the “Company”) warrants to the original purchaser the products manufactured by the
Company (the “Product”) to be free of defects in material and workmanship, provided: (i) The Company has been notied
of such defects within two years of purchase date and been given the opportunity of inspection by return of any alleged
defective Product to the Company, or its authorized distributor, free and clear of all liens and encumbrances,
transportation prepaid, accompanied by the statement of defects and proof of purchase; and (ii) the Product has not been
modied, abused, misused, or improperly installed, maintained, and/or repaired during such period; and (iii) such defect
has not been caused by corrosion, exposure to moisture, or ordinary wear and tear. LockUp lock products are not designed
or intended for exterior use or where exposed to moisture. Any exterior use where exposed to moisture is not covered by
any warranties and voids any warranties. Any resulting damage caused by direct exterior exposure or moisture is at the
purchasers own risk.
This warranty does not cover any labor costs for installation, removal and/or re-installation of the product being serviced
or replaced under warranty. This warranty is strictly limited to product repair or replacement. This warranty does not cover
batteries, normal wear of parts and/or damage resulting from any of the following: improper installation, negligent use or
misuse of the product, use of improper voltage or current, use contrary to operating instructions, and/or disassembly, repair
or alteration by any person other than the Company service personnel.
The Company will not evaluate warranted product without rst obtaining a Return Merchandise Authorization (RMA)
number from the Company. Such returns must be prominently marked with the Return Merchandise Authorization number
and shipped prepaid (return shipping is the responsibility of the end-user). Under no circumstance is the Company liable
for incidental or consequential damages. The Company makes no other warranty, and all implied warranties including any
warranty of merchantability or tness for a particular purpose are limited to the duration of the expressed warranty period
as set forth above.
LIMIT ON LIABILITY
The Company’s maximum liability for any damages resulting from or caused by the Product, whether in contract, tort,
or otherwise is limited to the purchase price of the Product. In no event shall the company be liable for any incidental or
consequential damages of any nature arising from the sale or use of this Product, whether in contract, tort, or otherwise by
either use or purchase of the Product the user or purchaser agrees to this limit on the company’s liability.
Note: Should the Product be considered a consumer product as may be covered by the Magnusson Moss Federal Warranty
Act, please be advised that: (1) some states do not allow limitations on incidental or consequential damages or how long
an implied warranty lasts so that the above limitations may not fully apply; (2) this warranty gives specic legal rights, and
a buyer may also have other rights which may vary from state to state. For warranty service and shipping instructions,
contact the Company. The Company reserves the right to make changes in designs and specications or to make additions
or improvements on its products without notice and without incurring any obligation to incorporate them on products
previously manufactured. The Company is not responsible for any modication, addition or alteration to our products by
others. Purchaser agrees to indemnify and hold Company harmless from all claims causes of actions, lawsuits, administrative
actions, and damages (except as covered by the express limited warranty as set forth above) including reasonable attorney
fees and costs arising out of or pertaining to the Product.
ii
1
Metal Door Installations
Required Components
Metal Door Mounting Types
Surface Mount Metal Door Installation
Recessed Cup Metal Door Installation
3-Hole Lock Plug Removal
Padlock Hasp Removal
2
Required Components
LockUp Lock Parts
Note: Conrm that all lock parts are present. If there are damaged or missing parts contact your
LockUp Product Support Specialist.
1-Rear Unit1-Front Unit 2-Locking Nuts Optional-Back Plate
Required Tools
3/8” Socket
(deep socket required)
Warning: Do not use an electric screw gun during installation of the
lock unless equipped with a torque adjuster, which must be set on a
low torque setting. Otherwise, damage may be caused to the lock.
Phillips Screwdriver
Head Size #1 & #2
For padlock hasp removalFor lock installation
Hack Saw Metal File
3
Metal Door Mounting Types
LockUp is compatible with a majority of industry standard 3-hole conguration, latch and handle types.
Some door types may need disassembly or modications prior to installation.
Recessed Cup with
Single Point Latch
Standard Lift
Multi-Point Latch
Note: See page 10 for additional
modications for this door type.
Recessed Cup with
Single Point Latch
Note: See page 10 for additional
modications for this door type.
ADA HandleBox Locker Padlock Hasp
4
Surface Mount Metal Door Installation Parts
A
1-Front Unit
Required Tools
B
1-Rear Unit
3/8” Socket
(deep socket required)
C
2-Locking Nuts
Surface Mount Metal Door Installation Steps
Note: Prior to installation the door must be clear of any obstructions. See page 9 for door prep.
Step 1
Step 2
Place the mounting screw posts of the front unit (A)
through the lock mounting holes on the front of the
door.
While holding the front unit (A) against the front of the
door, place the rear unit (B) against the rear face of the
door. Align the mounting holes with the mounting screw
posts from the front unit (A).
5
Step 3
Step 4
Slide the front unit (A) and rear unit (B) together
making sure that the pins of the rear unit align with the
front unit (A) connector.
NOTE: Do not touch the rear unit connector pins
(male connector) against any metal or other conductive
surfaces. This may short the batteries and cause
damage to the lock.
Test the operation several times (as indicated
below) while the door is open. Close the door and
test the unit again. Make sure there is no binding
between the bolt/latch and the door strike plate and/
or frame. Adjust alignment if necessary.
To lock and unlock press: = then `
NOTE: If during operation of the lock, the lock
emits 10 rapid beeps and 10 ashes of the LED
light, it is an indicator that the bolt/latch of the lock
is binding with the door strike plate and/or frame. If
this occurs, the door and/or strike plate may need
to be aligned or adjusted. It may also be an indicator that the locking nuts are over tightened on the
screw posts.
Place the locking nuts (C) over the mounting screws
and tighten to secure the lock to the door.
NOTE: An audible triple beep and three ashes of
the LED light indicate that the lock was connected
properly. If you do not hear these beeps, separate the
units, press the “C” button on the keypad and reconnect
the front and rear units on the door.
Step 6Step 5
Follow the Programming section of this
manual on pages 12-15.
6
Recessed Cup Metal Door Installation Parts
A
1-Front Unit
Required Tools
B
1-Rear Unit
3/8” Socket
(deep socket required)
C
2-Locking Nuts
Recessed Cup Metal Door Installation Steps
Note: Prior to installation the door must be clear of any obstructions. See page 9 for door prep.
Step 1
Place the mounting screw posts of the front unit (A)
through the lock mounting holes on the front of the
door.
Step 2
While holding the front unit (A) against the front of the
door, place the rear unit (B) against the rear face of the
door. Align the mounting holes with the mounting screw
posts from the front unit (A).
NOTE: Do not touch the rear unit connector pins
(male connector) against any metal or other conductive
surfaces. This may short the batteries and cause
damage to the lock.
7
Step 3
Step 4
Slide the front unit (A) and rear unit (C) together
making sure that the pins of the rear unit connector align
with the female connector of the front unit (A).
NOTE: An audible triple beep and three ashes of
the LED light indicate that the lock was connected
properly. If you do not hear these beeps, separate
the units, press the “C” button on the keypad and
reconnect the front and rear units on the door.
Step 5
Test the operation several times (as indicated
below) while the door is open. Close the door and
test the unit again. Make sure there is no binding
between the bolt/latch and the door strike plate and/
or frame. Adjust alignment if necessary.
To lock and unlock enter: = then `
NOTE: If during operation of the lock, the lock
emits 10 rapid beeps and 10 ashes of the LED
light, it is an indicator that the bolt/latch of the lock
is binding with the door strike plate and/or frame. If
this occurs, the door and/or strike plate may need
to be aligned or adjusted. It may also be an indicator that the locking nuts are over tightened on the
screw posts.
Place the locking nuts (D) over the mounting screw
posts and hand tighten to secure the lock to the door.
Step 6
Follow the Programming section of this
manual on pages 12-15.
8
There are 4 types of door mounts that require disassembly or modifications prior
to your LockUp lock installation.
• Single or Standard Lift with Mounted Plug
• Recessed Cup with Multi-Point Latch
• Box Locker Padlock Hasp
• Recessed Cup with Single Point Latch
Door Prep - 3-Hole Lock Plug Removal
Most metal lockers will come with a 3 point dial combo metal plug. This will need to be removed in
order to install your LockUp Lock.
Single or Standard Lift with Mounted Plug
Rear View of
Locker Door
w/Lock Plug
Front View of
Locker Door
w/Lock Plug
Recessed Cup with Multi-Point Latch
Rear View of
Locker Door
w/Lock Plug
Front View of
Locker Door
w/Lock Plug
9
Door Prep - Padlock Hasp Removal
Required Tools: Hack Saw and Metal File.
Box Locker Padlock Hasp
Mark Here
With the locker door closed, mark
the appropriate area (as indicated
above) to remove the padlock hasp.
The cut-line needs to clear the front
face of the locker door.
With the locker door open, use the
hand-held grinder or the hack saw to
cut the protruding part of the padlock
hasp as demonstrated above.
Recessed Cup with Single Point Latch
Mark Here
Smooth out any rough or sharp edges
with a metal le. With the locker door
closed, inspect the locker to ensure
that nothing is protruding above the
face of the locker door.
With the locker door closed, mark
the appropriate area (as indicated
above) to remove the padlock hasp.
The cut-line needs to clear the front
face of the locker door.
Note:
LockUp manufactures an optional Back Plate
to cover the padlock hasp hole.
For more information please contact your
LockUp Product Specialist.
With the locker door open, use the
hand-held grinder or the hack saw to
cut the protruding part of the padlock
hasp as demonstrated above.
10
Smooth out any rough or sharp edges
with a metal le. With the locker door
closed, inspect the locker to ensure
that nothing is protruding above the
face of the locker door.
11
Programming Instructions
Lock Interface Overview
Key Guide
Initializing Locks
Ordering Manager Flex Key(s)
For Lost or Stolen Keys
12
Lock Interface Overview
Key Insertion
LockUp Logo must be
upright and facing to the left
Key Insert
1 2 3
4 5 6
7 8 9
C 0
LED Usage Indicator
Numeric Keypad
Pull Handle
Key Guide:
Manager Flex Key (black)
• Provides management access
• Provides external power
• Each lock accepts up to (25) Manager Flex Key(s)
• Minimum of (1) required per location
C Button Key Symbol Button
ADA User Key (Blue)
• ADA Compliant User Key
• Optional
13
Note: In most instanceds this product is pre-initialized with the Manager Flex Key.
The initializing instructions are only applicable if the locks are working with the
factory default code of = button followed by ` button.
Initializing New Locks
1
1) Go to a new lock.
2) Make sure the lock is in the unlocked position
(bolt is retracted)
3) Hold locker door open
2
1) Touch the Manager Flex Key (black) to the key slot
for one full second
A two tone beep will be heard and the LED light will
ash once, signaling that the lock has successfully
accepted the Manager Flex Key(s) and is now initialized.
Ordering Manager Flex Key(s)
1
Contact your LockUp Product Support Specialist to order an additional Manager Flex Key.
2
Request that the additional Manager Flex Key(s) -“Match Previous” issued key(s).
3
Your additional key(s) will automatically work with your lock system.
Please visit us online at:
www.lockup.com/service.html
Via email: support@lockup.com
Directly at:
LockUp
9 Willowbrook Court
Petaluma, CA 94954
14
Phone: (707) 766-6000
Toll-Free Phone: (800) 590-0984 (US only)
Fax: (707) 766-6226
Toll-Free Fax: (800) 989-4221 (US only)
Replacing Lost or Stolen Keys
For a Lost/Stolen Manager Flex Key
Contact your LockUp Product Support Representative
to order a replacement Manager Flex Key.
1
1) Go to a lock
2) Make sure the lock is in the unlocked position
(bolt is retracted)
3) Hold locker door open
2
1) While the lock is in the unlocked position, touch the
Manager Flex Key (black) to the key slot for one
full second
2) Repeat for each lock
A two tone beep will be heard and the LED light will
ash once, signaling that the lock has successfully
accepted the replacement Manager Flex Key(s).
Note: All previously registered Manager
Flex Key(s) will no longer have access to
the lock system.
15
Lock Use Instructions
Operate with a User Code
Operate with an ADA User Key
Operate with a Manager Flex Key
16
Operate with a User Code
To Lock
1) Find an available lock
2) Press: = _ _ _ _ `
(any four-digit code)
Note: If an incorrect User Code is entered three consecutive times, the lock will go into “Sleep State”
for one minute or until a registered Manager Flex Key (black) is touched to the lock.
Lock will automatically unlock after 12 hours of non-use.
To Unlock
1) At same lock
2) Press: = _ _ _ _ `
(same code used to lock)
Operate with an ADA User Key
To Lock
1) Find an available lock
2) Touch any ADA User Key (blue) to key slot
Note: Lock will automatically unlock after 12 hours of non-use.
To Unlock
1) At same lock
2) Touch the same ADA User Key (blue) to key slot
17
Operate with a Manager Flex Key
To Lock
Touch a registered Manager Flex Key (black)
to key slot
To Unlock
Touch a registered Manager Flex Key (black)
to key slot
18
19
Troubleshooting
Common Lock Indicators
Lock Warning Indicators
Battery Replacement
Overall Dimensions
Contact Information
20
Troubleshooting
If there is no audible feedback when = button is pressed:
Poor Pin Connection: Poor pin connection can occur if the lock you received is designed for a door thickness that differs from
your door(s). It can also occur from a poor lock installation. If this happens on a new installation, there
may be an installation error where the pins from the front and rear unit are not making good contact.
Simply remove the lock from door and reinstall. If the issue persists, remove the lock from the door and
assemble the lock in your hand and test. If the lock functions in your hand, but not on the door, contact
LockUp Customer Support.
Dead Batteries:
To determine if the batteries are expired you must use the Manager Flex Key that has an external power
source to power the lock. Simply touch a registered Manager Flex Key to the key slot for 30 seconds,
remove and immediately retouch the same Key to unlock the lock. If the lock functions with this key, the
batteries need to be replaced (please see the section in this manual on replacing batteries).
Over-Tightened:
Sleep State:
To determine if the lock is over-tightened on the door, try loosening the mounting screws. Afterward,
press the = Button. If there is audible feedback, this is an indicator that the mounting screws are too
tight. When installing LockUp, we strongly recommend using a hand driven 3/8” deep socket. In the
event that a cordless power drill is required, turn the torque adjustment to #4 setting or below. This will
prevent the lock from being over–tightened and prevent damage to the ten-pin connection. If the ten-pin
connection is damaged and the lock fails to function on the door, please contact LockUp Customer
Support for assistance.
When an incorrect User Code has been entered three consecutive times, to protect the locker from
tampering, the lock will go to sleep. In this sleep state, the lock cannot operate with a code. Wait one
minute and try again or touch a registered Manager Flex Key to gain immediate access.
If the lock does not unlock with a User Code or ADA User Key:
When trying to open a lock with a User Code or ADA User Key, the lock will emit audible signals that provide feedback as to what
may be happening. For the next steps, refer to the Lock Usage Indicator list for directions on gaining access.
Use a registered Manager Flex Key to operate the lock.
If you are unsuccessful, please contact LockUp Customer Support.
Lock Usage Indicators
LockUp locks are designed to emit audible and visual feedback during regular use as well as when the lock might be encountering
difculties. The following are the most common lock usage indicators and their meanings.
1 beep and 1 flash of
the LED light during
operation.
The lock is indicating
that an invalid code
or invalid key is being
presented to the lock.
10 rapid beeps during
operation. The lock
is indicating that it is
binding during use.
2 sets of three beeps
during operation.
The lock is indicating
that the batteries are
low.
a) If this occurs while entering a User Code, it means that the lock does not recognize this code.
A registered Manager Flex Key will allow immediate access to the lock. If this is an assigned use
lock, the Manager Flex Key can be used to change the User Code.
b) If this occurs while using either a ADA User Key or a Manager Flex Key, it means this key is not properly
registered to the lock. See instructions on how to register the key to the lock.
a) If locked, the lock is binding with the strike plate or the items in the locker. To address this issue,
press rmly on the door while operating.
b) If binding is a frequent occurrence, the door hinges will need to be aligned with the strike plate to
provide proper lock engagement.
c) If unlocked, the screws/locking nuts may be over-tightened. Loosen the screws/locking nuts and
try to operate. If the binding indicator continues, remove the lock from door. Assemble the lock in your
hand away from the door and test operation. If the lock works, reinstall on door. If the lock still gives
the binding indicator, contact LockUp Customer Support.
a) Replace the batteries located in the rear unit using high alkaline batteries. Contact your LockUp
Customer Support representative for a quote on replacement batteries.
b) If batteries fail while in the locked position, the Manager Flex Key will supply external power to the lock.
Use one of these keys to unlock the lock and replace the lock batteries immediately.
21
Battery Replacement
The batteries are located in the rear unit of the lock.
Note: It is not necessary to remove the mounting hardware or remove the lock from door to change the batteries.
1
Remove the three screws as indicated above.
3
2
Remove the cover plate.
4
Pull the batteries from the rear housing and gently pull
from the snap connectors.
Replace the 2 batteries with 9V high alkaline batteries
for optimal performance.
Reinstall the batteries and screw cover plate in place.
22
Drawings & Dimensions
FRONT SIDE VIEW
BACK VIEW
SIDE VIEW
2.75 in
(70 mm)
2.24 in
(57 mm)
1.12 in
(29 mm)
3.45 in
(88 mm)
0.27 in
(7 mm)
0.29 in
(7 mm)
Front Unit - with Screw Post
0.56 in
(14 mm)
Screw Post Length
0.21 in
(5 mm)
0.15 in
(4 mm)
0.69 in
(18 mm)
SIDE VIEW
2.17 in
(55 mm)
1 2 3
3.10 in
(79 mm)
4 5 6
7 8 9
C 0
FRONT VIEW
Rear Unit - Spring Bolt
ISO VIEW
ISO VIEW
23
Contacting Support
For additional product information including instructional videos
please visit us online at: www.lockup.com
Via email: support@lockup.com
Directly at: LockUp
9 Willowbrook Court
Petaluma, CA 94954
Phone: (707) 766-6000
Toll-Free Phone: (800) 590-0984 (US only)
Fax: (707) 766-6226
Toll-Free Fax: (800) 989-4221 (US only)
Notes
24
secu rity si mplif ied
Digilock Lockup Celáre
Numeris
™
security people
inc
C
printed on recycled paper
9 Willowbrook Court
Petaluma • Ca 94954 • USA
phone: 707. 766.6000
fax: 707. 766.6226
www.lockup.com
5/01/12 78-LKPEM-MN
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