Service Manual
Models: 399 - 800
This manual must only be
used by a qualified heating
installer / service technician.
Read all instructions,
including this manual and the
Knight XL Installation and
Operation Manual, before
installing. Perform steps in
the order given. Failure to
comply could result in severe
personal injury, death, or
substantial property damage.
WARNING
Save this manual for future reference.
KBX-SER Rev E
2
Hazard definitions
The following defined terms are used throughout this manual to bring attention to the presence of hazards of various risk levels or
to important information concerning the life of the product.
DANGER
WARNING
CAUTION
CAUTION
NOTICE
DANGER indicates an imminently hazardous situation which, if not avoided, will result in death or serious
injury.
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or serious
injury.
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate
injury.
CAUTION used without the safety alert symbol indicates a potentially hazardous situation which, if not
avoided, may result in property damage.
NOTICE indicates special instructions on installation, operation, or maintenance that are important but not
related to personal injury or property damage.
CONTENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Hazard Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
PLEASE READ BEFORE PROCEEDING . . . . . . . . . . . . 3
Handling Ceramic Fiber Materials . . . . . . . . . . . . . . . . . . . 3
When servicing boiler . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Boiler operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Boiler water . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Freeze protection fluids . . . . . . . . . . . . . . . . . . . . . . . . 4
WHAT IS IN THIS MANUAL . . . . . . . . . . . . . . . . . . . . . . . 5
1. SERVICE
Near Boiler Piping . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
The Knight Boiler Display . . . . . . . . . . . . . . . . . . . . . . . . . 7
Control Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Control Outputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Sequence of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 11-12
Display Panel Menu Access . . . . . . . . . . . . . . . . . . . . . . 13
Display Panel Parameter Access . . . . . . . . . . . . . . . . . . 14
Parameter Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15-16
Viewable and Changeable Control Parameters . . . . . . . 17-22
2. MAINTENANCE
Maintenance and Annual Startup . . . . . . . . . . . . . . . . . . 23-27
3. TROUBLESHOOTING
Before Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Check Control Module Fuses . . . . . . . . . . . . . . . . . . . . . 28
Table 3A - Troubleshooting Chart - No Display . . . . . . . . 29
Checking Temperature Sensors . . . . . . . . . . . . . . . . . . . 30
Table 3E - Troubleshooting Chart - Noisy System . . . . . 31
Table 3F - Troubleshooting Chart - Fault Messages . . . . 32-39
Combustion Analysis Procedure . . . . . . . . . . . . . . . . . . . 40
Table 3G - Troubleshooting Chart - Combustion Levels 40
Table 3H - Flue Products . . . . . . . . . . . . . . . . . . . . . . . . . 40
Gas Valve Adjustment Procedure . . . . . . . . . . . . . . . . . . 41
Revision Notes . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover
Contents
Service Manual
Please read before proceeding
Installer – Read all instructions,
including this manual and the Knight XL
Installation and Operation Manual,
before installing. Perform steps in the
order given.
User – This manual is for use only by a
qualified heating installer/service
technician. Refer to the Knight XL User’s
Information Manual for your reference.
Have this boiler serviced/inspected by a
qualified service technician at least
annually.
Failure to comply with the above could
result in severe personal injury, death or
substantial property damage.
When calling or writing about the boiler –
Please have the boiler model and serial
number from the boiler rating plate.
Consider piping and installation when
determining boiler location (see the Knight
XL Installation and Operation Manual).
Any claims for damage or shortage in
shipment must be filed immediately against
the transportation company by the
consignee.
3
Handling ceramic fiber materials
REMOVAL OF COMBUSTION CHAMBER LINING
The combustion chamber door insulation in this product contains ceramic fiber material. Ceramic fibers
can be converted to cristobalite in very high temperature applications. The International Agency for
Research on Cancer (IARC) has concluded, “Crystalline silica inhaled in the form of quartz or cristobalite
from occupational sources is carcinogenic to humans (Group 1).”:
Avoid breathing dust and contact with skin and eyes.
• Use NIOSH certified dust respirator (N95). This type of respirator is based on the OSHA
requirements for cristobalite at the time this document was written. Other types of respirators may
be needed depending on the job site conditions. Current NIOSH recommendations can be found on
the NIOSH website at http://www.cdc.gov/niosh/homepage.html. NIOSH approved respirators,
manufacturers, and phone numbers are also listed on this website.
• Wear long-sleeved, loose fitting clothing, gloves, and eye protection.
Apply enough water to the combustion chamber lining to prevent airborne dust.
Remove the combustion chamber lining from the boiler and place it in a plastic bag for disposal.
Wash potentially contaminated clothes separately from other clothing. Rinse clothes washer
thoroughly.
NIOSH stated First Aid.
Eye: Irrigate immediately.
Breathing: Fresh air.
WARNING
NOTICE
WARNING
4
Service Manual
Please read before proceeding
When servicing boiler –
• To avoid electric shock, disconnect electrical supply
before performing maintenance.
• To avoid severe burns, allow boiler to cool before
performing maintenance.
Boiler operation –
• Do not block flow of combustion or ventilation air to
the boiler.
• Should overheating occur or gas supply fail to shut off,
do not turn off or disconnect electrical supply to
circulator. Instead, shut off the gas supply at a location
external to the appliance.
• Do not use this boiler if any part has been under water.
The possible damage to a flooded appliance can be
extensive and present numerous safety hazards. Any
appliance that has been under water must be replaced.
Boiler water –
• Thoroughly flush the system (without boiler
connected) to remove sediment. The high-efficiency
heat exchanger can be damaged by build-up or
corrosion due to sediment.
• Do not use petroleum-based cleaning or sealing
compounds in the boiler system. Gaskets and seals in
the system may be damaged. This can result in
substantial property damage.
• Do not use “homemade cures” or “boiler patent
medicines”. Serious damage to the boiler, personnel,
and/or property may result.
• Continual fresh make-up water will reduce boiler life.
Mineral buildup in the heat exchanger reduces heat
transfer, overheats the stainless steel heat exchanger, and
causes failure. Addition of oxygen carried in by makeup
water can cause internal corrosion. Leaks in boiler
piping must be repaired at once to prevent the
introduction of makeup water.
Freeze protection fluids –
• NEVER use automotive antifreeze. Use only inhibited
propylene glycol solutions which are specifically
formulated for hydronic systems. Ethylene glycol is
toxic and can attack gaskets and seals used in hydronic
systems.
Service Manual
5
What is in this manual?
Service
Near boiler piping
• Typical system components
The Knight XL display
• Display panel readout, buttons and their functions
Control module inputs
• Control module inputs and options
Control module outputs
• Control module outputs and options
General
• How the boiler operates
• How the control module operates
• Access modes -- user and installer
• Sequence of operation -- Domestic Hot Water
(DHW)/space heating
Control panel menu access
• Accessing programming mode and locating menus
(See separate guide covering the interface.)
Control panel parameter access
• Accessing and changing parameters from the display panel
Quick start information -- parameter
table
• An index of available adjustments and readouts, where to
access them and where to find detailed information.
Knight XL operation
• A: General
• B: Temperature Setting
• C: Data Logging
• D: Functions
• E: DHW Settings
• F: Outdoor Air Reset Curve
• G: Anti-cycling
• H: Control Modes
• I: Circulation Pumps
• J: Service Notification
Maintenance
• Service and maintenance schedules
• Address reported problems
• Inspect boiler area and boiler interior
• Clean condensate trap
• Check all piping for leaks
• Check air openings
• Flue vent system and air piping
• Check water system
• Check expansion tank
• Check boiler relief valve
• Inspect ignition electrode
• Check ignition ground wiring
• Check all boiler wiring
• Check control settings
• Perform start-up and checks
• Check burner flame
• Check flame signal
• Check flue gas temperature
• General maintenance
• Review with owner
• Cleaning boiler heat exchanger
• Oiled bearing circulators
Troubleshooting
• Troubleshooting table - No display
• Checking temperature sensors
• Sensor tables
• Troubleshooting table - Fault messages displayed on
boiler interface
• Combustion analysis procedure
• Gas valve adjustment procedure
1 Service
6
Service Manual
FROM
R
TO
INDIRECT
DOMESTIC
HOT WATER
TANK
TO FLOOR
DRAIN
TO
SYSTEM
FROM
SYSTEM
BOILER PUMP
DOMESTIC HOT
WATER PUMP
SYSTEM PUMP
Near boiler piping
This piping reference is included to specify the Near Boiler Piping specific to the Knight XL. This piping scheme is important
for proper operation of the SMART SYSTEM control. See the Knight XL Installation and Operation Manual for more detailed
piping diagrams.
Service Manual
7
1 Service (continued)
• Hold 5 seconds to enter code
Input Mode (Menu Mode)
• Press to move up one level
in Menu Mode or to exit
Menu Mode
• Press to turn boiler off or
back on
• Press to select a menu item
• Press after parameter programming
to store parameter data
• Press to exit Service Mode
• Press to toggle display during normal
operation to show outlet and return
temperatures, fan speed, and flame
signal
• Press to toggle between digits when
entering access code or between hour,
minutes, etc., when entering date and
time
• Press to change boiler water
temperature set point during
normal operation
• Press to change displayed data
values in Menu Mode
• Press to navigate through menu
listing in Menu Mode
DISPLAY SCREEN
MENU / EXIT
SHUTDOWN
ENTER / RESET
SERVICE
BUTTON
PC
CONNECTION
PORT
NEXT
PREVIOUS
DOWNUP
1 Service
10
Service Manual
1 Service
General Operation
How the boiler operates
The Knight XL uses an advanced stainless steel heat exchanger
and an electronic control module that allows fully condensing
operation. The blower pulls in gas and air and pushes flue
products out of the boiler through the heat exchanger and
flue piping. The control module regulates blower speed to
control boiler firing rate. The gas valve senses the amount of
air flowing into the boiler and allows only the right amount
of gas to flow.
How the control module operates
The Knight XL control module receives input from boiler
sensors. The control module activates and controls the
blower and gas valve to regulate heat input and switches
boiler, DHW and system pumps on and off as needed. The
user/installer programs the module to meet system needs by
adjusting control parameters. These parameters set operating
temperatures and boiler operating modes. Boiler operation
can be based on boiler outlet water temperature, boiler return
water temperature or system supply temperature, depending
on the parameter setting.
Sequence of operation
Table 1 shows control module normal sequences of operation
for space heating and DHW operation. The combined
operation sequence is for a typical application, programmed
to provide DHW priority.
Access modes
User
The user can adjust space heating set point using the UP and
DOWN buttons at any time during normal operation. By
entering the USER code (0704), the user can also change
temperature units, time and date, and night setback settings.
In user mode, the following parameters can be viewed but not
changed: Boiler outlet water temperature in DHW mode;
boiler model number; software version; total operating hours,
and total cycles.
Installer
Most parameters are available only to the installer, accessible
only by entering the installer access code (5309).
Saving parameters
To save parameters:
Press the ENTER/RESET button.
To keep parameter settings only for a current operating cycle:
Press the MENU/EXIT button 1 time to return to the
parameter listings; press again to return to the menu listings.
1 Service
Service Manual
11
1 Service (continued)
Sequence of operation
Table 1A Sequence of operation - space heating and DHW
OPERATION DISPLAY
1. Upon a call for heat, the control turns on the appropriate pumps
(system and boiler pumps for space heating call; DHW pump
for DHW call).
BLR: Standby
OUT: 123.8F(129)
2. The control connects 120 VAC to the blower. The blower
does not run at this time.
• The manual reset high limit must be closed and reset.
• Once the pumps are turned on, the flow switch must close.
• If the unit is equipped with gas pressure switches, they must
close.
• If an auxiliary limit is connected to the unit, it must close.
• The air pressure switch must be closed.
BLR: Standby
OUT: 123.8F(129)
3. The control then starts a 15 second prepurge cycle.
BLR: PREPURGE
OUT: 123.9F(129)
4. Once the prepurge cycle is complete, and the blocked drain
switch is closed, the control starts the 4 second trial for ignition
by sending spark voltage to the spark electrode and opening
the gas valve.
BLR: IGNITION
OUT: 123.9F(129)
5. If the control does not detect flame before the trial for ignition
ends, the control will perform a 10 second postpurge. The 399
model will start another prepurge and trial for ignition. If the
burner does not light after 4 trials on the 399 model, the control
will lock out for one hour and then try again.
On the 500 - 800 models, the control will lock out indefinitely
after the first trial for ignition fails.
BLR: POSTPURGE, PREPURGE
OUT: 123.9F(129)
6. If the control detects a flame before the trial for ignition ends, it
begins to modulate the burner in order to maintain the set point.
If the boiler lights due to a space heating call for heat, and the
ramp delay function is active (default is off), the modulation
will be held to a series of increasing limits after the burner has
lit.
BLR: SH 20% RATE
OUT: 124.8F(129)
7. If the space heating call for heat is active, and the DHW
thermostat or sensor starts a DHW call for heat, the control will
turn on the DHW pump, wait 2 seconds, and then turn off the
boiler pump. This will divert the hot water away from the
heating zone(s) and send it to the DHW tank instead. The
control will then modulate to maintain the outlet temperature to
the DHW boiler set point.
BLR: DHW 85% RATE
OUT: 177.8(180)
1 Service
12
Service Manual
1 Service
Sequence of operation (continued)
Table 1A (continued from previous page) Sequence of operation - space heating and DHW
OPERATION DISPLAY
8. If the boiler is not part of a cascade, and the DHW call for heat
remains active for more than 30 minutes, and the space heating
call for heat is also active, then the control will turn on the boiler
pump, turn off the DHW pump after 2 seconds, and resume
modulating based on the space heating set point. As long as
both the space heating and DHW calls for heat remain active,
the control will switch back and forth between the two modes
until one of them is satisfied.
BLR: SH 41% RATE
OUT: 123.0F(129)
9. Once both calls for heat are satisfied, the control will turn off the
burner. The blower will remain on for the 10 second postpurge
cycle. Any pumps that are running will continue to run for their
respective pump delay times, then turn off.
BLR: POSTPURGE
OUT: 127.4F(129)
10. Boiler pump off, system pump continues its delay if longer.
BLR: Standby
OUT: 124.7F(129)
11. System pump off.
BLR: Standby
OUT: 122.9F(129)
1 Service
Service Manual
13
1 Service (continued)
Display panel menu access
Table 1B Use this procedure to access menus from the display panel
BUTTON
ENTER/RES
MENU/EXIT
UP
PREVIOUS
UP
PREVIOUS
UP
ENTER/RES
If the code is entered incorrectly, the display will return to its previous mode. You will have to start over
at step 1 to enter the code.
DOWN
DOWN
DOWN
DOWN
DOWN
OPERATION
Press 1 time in normal operation
Hold for 5 seconds -- display will change
Press 9 times to change last digit
in readout to “9”
Press 2 times to move to the second
digit
Press 3 times to change second digit
in readout to “3”
Press 1 time to change to the first
digit
Press 5 times to change first digit
in readout to “5”
If you enter a digit incorrectly, you can move to the digit by using the NEXT and PREVIOUS buttons
as needed until the digit you want is flashing. Then use UP and/or DOWN buttons to change the value.
Press to enter the code
After 2 seconds, display shows menus
(press ENTER/RESET to select a menu)
Press 1 time to highlight second listing
Press 1 time to toggle menu listing
Press 2 times to toggle menu listing
Press 2 times to toggle menu listing
Press 2 times to toggle menu listing
To select a highlighted menu, press the ENTER/RESET button one time. The display will
change to the first parameter under that menu, with the first characters flashing.
>I Circulation Pumps
J Service Notification
DISPLAY
BLR:OFF
OUT:127.3ºF
Enter Menu Code:
0000
Enter Menu Code:
Enter Menu Code:
Enter Menu Code:
Enter Menu Code:
Enter Menu Code:
Enter Menu Code:
>A General
B Temp Settings
A General
>B Temp Settings
>C Data Logging
D Functions
>E DHW Settings
F Outdoor Reset
>G Anti-cycling
H Control Modes
0009
0009
0309
0309
5309
INSTALLER CODE
flashing
COMMENTS
Boiler turns off (this ensures
uninterrupted programming)
Digit shown underlined at left will
flash
Digit shown underlined at left will
flash
Digit shown underlined at left will
flash
Digit shown underlined at left will
flash
Digit shown underlined at left will
flash
Digit shown underlined at left will
flash
The words, “INSTALLER CODE”
will flash while displayed
The caret symbol, “>” highlights
the selectable line
The caret symbol, “>” highlights
the selectable line
The menu toggles to the next two
menu options
The menu toggles to the next two
menu options
The menu toggles to the next two
menu options
The menu toggles to the next two
menu options
1 Service
14
Service Manual
1 Service
Display panel parameter access
Table 1C This is a typical example of accessing a parameter, shown for parameter I2, boiler pump delay
BUTTON
This example shows how to access parameter I2, boiler pump delay. The first display shown is at the beginning
of the menu listings, after entering the installer acess code.
DOWN
DOWN
DOWN
DOWN
DOWN
ENTER/RES
UP
ENTER/RES
UP
(or DOWN)
ENTER/RES
ENTER/RES
OPERATION
Beginning of menu listings
Press 1 time to highlight second listing
Press 1 time to toggle menu listing
Press 2 times to toggle menu listing
Press 2 times to toggle menu listing
Press 2 times to toggle menu listing
Press 1 time to list parameters
Press 1 time to change parameter
Press 1 time to select parameter
Press to increase (or decrease) value
Press 1 time to save
(or press MENU/EXIT to continue)
Press 1 time to return to normal
operation
DISPLAY
>A General
B Temp Settings
>A General
B Temp Settings
>C Data Logging
D Functions
>E DHW Settings
F Heat Curve
>G Anti-Cycling
H Control Modes
I Circulation Pumps
J Service Notification
I1 Postrun Time
System Pump
I2 Postrun Time SH
Pump
I2 Postrun Time SH
Pump 0.50 minutes
I2 Postrun Time SH
Pump 0.67 minutes
A General
B Temp Settings
BLR:Pre-Purge
OUT:123.7ºF
COMMENTS
The caret symbol, “>” highlights
the selectable line
The caret symbol, “>” highlights
the selectable line
The menu toggles to the next two
menu options
The menu toggles to the next two
menu options
The menu toggles to the next two
menu options
The menu toggles to the next two
menu options
I1 will flash
I2 will flash
I2 will stop flashing; parameter
value will appear
Parameter will increase or decrease,
depending on button pressed
Display will change to normal
display as you exit menu mode
This display example assumes
a call for space heating is present