This manual must only be used
by a qualified heating installer
/ service technician. Read all
instructions, including this
manual and the Power-fin
Installation and Operation
Manual, before installing.
Perform steps in the order given.
Failure to comply could result in
severe personal injury, death, or
substantial property damage.
Revision Notes ...................................................................................... Back Cover
Hazard definitions
The following defined terms are used throughout this manual to bring attention to the presence of hazards of various risk
levels or to important information concerning the life of the product.
DANGER
WARNING
CAUTION
CAUTION
NOTICE
DANGER indicates an imminently hazardous situation which, if not avoided, will result in death or
serious injury.
WARNING indicates a potentially hazardous situation which, if not avoided, could result in death or
serious injury.
CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or
moderate injury.
CAUTION used without the safety alert symbol indicates a potentially hazardous situation which, if not
avoided, may result in property damage.
NOTICE indicates special instructions on installation, operation, or maintenance that are important but
not related to personal injury or property damage.
2
Please read before proceeding
Service Manual
WARNING
NOTICE
Installer – Read all instructions,
including this manual and the Powerfin Installation and Operation Manual,
before installing. Perform steps in the
order given.
User – This manual is for use only
by a qualified heating installer/service
technician. Refer to the Power-fin User’s
Information Manual for your reference.
Have this appliance serviced/inspected
by a qualified service technician at least
annually.
Failure to comply with the above could
result in severe personal injury, death or
substantial property damage.
When calling or writing about the
appliance – Please have the appliance
model and serial number from the
appliance’s rating plate.
Consider piping and installation when
determining appliance location (see the
Power-fin Installation and Operation
Manual).
Any claims for damage or shortage in
shipment must be filed immediately
against the transportation company by
the consignee.
When servicing appliance –
• To avoid electric shock, disconnect electrical supply
before performing maintenance.
• To avoid severe burns, allow appliance to cool before
performing maintenance.
Appliance operation –
• Do not block flow of combustion or ventilation air to
the appliance.
• Should overheating occur or gas supply fail to shut off,
do not turn off or disconnect electrical supply to
circulator. Instead, shut off the gas supply at a location
external to the appliance.
• Do not use this appliance if any part has been under water.
The possible damage to a flooded appliance can be
extensive and present numerous safety hazards. Any
appliance that has been under water must be replaced.
Appliance water –
• Thoroughly flush the system (without appliance
connected) to remove sediment. The high-efficiency
heat exchanger can be damaged by build-up or
corrosion due to sediment.
• Do not use petroleum-based cleaning or sealing
compounds in the appliance system. Gaskets and seals in
the system may be damaged. This can result in
substantial property damage.
• Do not use “homemade cures” or “appliance patent
medicines”. Serious damage to the appliance, personnel,
and/or property may result.
3
What is in this manual?
Service Manual
Service
The Power-fin display
• Display panel readout, buttons and their functions
Control module inputs
• Control module inputs and options
Control module outputs
• Control module outputs and options
General
• How the appliance operates
• How the control module operates
• Access modes -- user and installer
• Sequence of operation -- Domestic Hot Water
(DHW)/space heating
Control panel menu access
• Accessing programming mode and locating menus
(See separate guides covering the PC and pocket PC interfaces)
Control panel parameter access
• Accessing and changing parameters from the display panel
Quick start information -- parameter table
• An index of available adjustments and readouts, where to
access them and where to find detailed information.
Power-fin operation
• A: General
• B: Temperature Setting
• C: Data Logging
• D: Functions
• E: DHW Settings
• F: Outdoor Air Reset Curve
• G: Anti-cycling
• H: Control Modes
• I: Cascade
• J: Building Management System (BMS)
• K: Circulation Pumps
• L: Service Notification
Maintenance
• Service and maintenance schedules
• Address reported problems
• Inspect appliance area and appliance interior
• Clean condensate trap
• Check all piping for leaks
• Flue vent system and air piping
• Check water system
• Check expansion tank
• Check control settings
• Check igniter
• Check all appliance wiring
• Check flue gas passageways
• Flame inspection
• Inspect and clean burner
• General maintenance
• Checking manifold gas pressure
• Combustion analysis procedure
• Gas valve adjustment procedure
• Cleaning heat exchanger
• Review with owner
Troubleshooting
• Troubleshooting table - No display
• Checking temperature sensors
• Troubleshooting table - Noisy system
• Troubleshooting table -Fault messages displayed on Operator
Interface
4
1 Service
The Power-fin display
Service Manual
5
1 Service
Control inputs
Service Manual
6
1 Service (continued)
Control outputs
Service Manual
7
1 Service
General Operation
Service Manual
How the appliance operates
The Power-fin uses a copper-finned tube heat exchanger to
transfer heat from the flue products to the water. An electronic
control module monitors various inputs to initiate a call for
heat. The blower provides both primary and secondary air to
the burner and forces the flue products out of the combustion
chamber and into the vent system. The control module regulates
the blower speed (on B9 and M9 models) to control the firing
rate of the appliance. The modulating gas valve monitors the
amount of combustion air being pulled into the blower and
regulates the amount of gas supplied, which then mixes with the
combustion air and is supplied to the burner.
How the control module operates
The Power-fin control module receives input from appliance
sensors. The control module activates and controls the blower
and gas valve to regulate heat input and switches heater,
DHW and system pumps on and off as needed. The user/
installer programs the module to meet system needs by
adjusting control parameters. These parameters set operating
temperatures and heater operating modes. Appliance operation
can be based on heater outlet water temperature, heater return
water temperature, system supply temperature, system return
temperature or tank temperature, depending on the parameter
setting.
Sequence of operation
Table 1A shows control module normal sequences of operation
for space heating and DHW operation. The combined operation
sequence is for a typical application, programmed to provide
DHW priority.
Access modes
User
The user can adjust space heating set point using the UP
and DOWN buttons at any time during normal operation.
By entering the USER code (0704), the user can also change
temperature units, time and date, and night setback settings.
In user mode, the following parameters can be viewed but not
changed: Heater outlet water temperature in DHW mode;
heater model number; software version; total operating hours,
and total cycles.
Installer
Most parameters are available only to the installer, accessible
only by entering the installer access code (5309).
Saving parameters
To save parameters and exit programming:
Press the ENTER/RESET button, then the MENU/EXIT button
3 times.
To keep parameter settings only for a current operating cycle:
Press the MENU/EXIT button 3 times after making all desired
parameter changes.
To enter a parameter and continue programming:
Press the MENU/EXIT button 1 time to return to the parameter
listings; press again to return to the menu listings. Remember
to press the ENTER/RESET button when finished programming
in order to save the changes made.
8
1 Service (continued)
Sequence of operation
Table 1A_Sequence of Operation - Space Heating and DHW
OPERATIONDISPLAY
Service Manual
1. The manual reset high limit must be closed before any
action will take place.
2. Upon a call for heat the control turns on the appropriate
pumps (system and boiler pumps for space heating; DHW
pump for DHW call). The flow switch and low water cutoff (if
equipped) must close.
3. • If the unit is equipped with a proof of closure valve, the
proof of closure switch must be closed. The proof of
closure valve is then energized. The gas pressure
switch(es) (if equipped) must close.
• If the contact for the louvers is closed, the louver proving,
blocked drain switch, and auto reset high limit (water
heater only) inputs must close.
• If the air pressure switch is open, the prepurge cycle then
begins by starting the combustion blower. Once started,
the air pressure switch must close.
4. After the 10 second prepurge, the blower slows down and
the hot surface igniter (HSI) is energized. The HSI is heated
for at least 15 seconds.
5. Once the HSI is hot, the trial for ignition begins with the
opening of the gas valve.
HTR: Standby
OUT: 123.8F(129)
HTR: Standby
OUT: 123.8F(129)
HTR: Standby
OUT: 123.8F(129)
HTR: PREPURGE
OUT: 123.9F(129)
HTR: IGNITION
OUT: 123.9F(129)
6. If the SMART SYSTEM control does not sense flame within
7 seconds of the opening of the gas valve, then it will lock
out.
7. If the SMART SYSTEM control senses flame within 7
seconds, it will fire the burner to maintain the set point. On
B9 and M9 models, the firing rate will modulate as required
to hold the actual temperature at the set point. If the boiler
lights due to a space heating call for heat, and the ramp
delay function is active (default is disabled), the modulation
will be held to a series of increasing limits after the burner
has lit.
8. If the space heating call for heat is active, and the DHW
thermostat closes, the control will turn on the DHW pump,
wait 2 seconds, and then turn off the boiler pump. This will
divert the hot water away from the heating zone(s) and send
it to the DHW tank instead. The control will then modulate
(B9 and M9 models only) to maintain the outlet temperature
to the DHW boiler set point.
HTR: POSTPURGE, PREPURGE
OUT: 123.9F(129)
HTR: SH 20% RATE
OUT: 124.8F(129)
HTR: DHW 85% RATE
OUT: 177.8(180)
9
1 Service
Sequence of operation
Table 1A_(continued from previous page) Sequence of Operation - Space Heating and DHW
OPERATIONDISPLAY
9. If the DHW thermostat remains on for more than 30 minutes,
and the space heating call for heat is also on, then the
control will turn on the boiler pump, turn off the DHW pump
after 2 seconds, and resume firing based on the space
heating set point. As long as both the space heating and
DHW calls for heat remain active, the control will switch
back and forth between the two modes until one of them is
satisfied.
10. Once both calls for heat are satisfied, the control will turn
off the burner. The blower will remain on for the
30 second postpurge cycle. Any pumps that are running
will continue to run for their respective pump delay times,
then turn off.
HTR: SH 41% RATE
OUT: 123.0F(129)
HTR: POSTPURGE
OUT: 127.4F(129)
Service Manual
11. Boiler pump off, system pump continues its delay if
longer.
12. System pump off.
HTR: Standby
OUT: 124.7F(129)
HTR: Standby
OUT: 122.9F(129)
10
1 Service (continued)
Display panel menu access
Table 1B_Use this procedure to access menus from the display panel
Service Manual
Note: Not all menu listings shown above are available on water heaters.
11
Service Manual
1 Service
Display panel parameter access
Table 1C_This is a typical example of accessing a parameter, shown for parameter K2, SH pump delay
Cascade
BMS
12
1 Service (continued)
Parameter table
Table 1D_This table lists SMART SYSTEM control module parameters and where to access them
Service Manual
MENUSUB ITEMDESCRIPTION
1Heater Model15YesNoYesNo
2User Code15YesYesYesYes
3Date and Time 15YesYesYesYes