LNKSYS EG1032, EG1064 User Guide

Instant Gigabit Series
Instant Gigabit
Network Adapter
Use this Guide to install the following products: EG1032 (32-bit PCI Card)
EG1064 (64-bit PCI Card)
User Guide
LIMITED WARRANTY Linksys guarantees that every Instant Gigabit Network Adapter is free from physical defects in material and workmanship under normal use for the lifetime of the card. If the product proves defective during this warranty period, call Linksys Customer Support in order to obtain a Return Authorization number. BE SURE TO HAVE YOUR PROOF OF PURCHASE AND A BARCODE FROM THE PRODUCT'S PACKAGING ON HAND WHEN CALLING. RETURN REQUESTS CANNOT BE PROCESSED WITHOUT PROOF OF PUR­CHASE. When returning a product, mark the Return Authorization Number clearly on the outside of the package and include your original proof of purchase. All customers locat­ed outside of the United States of America and Canada shall be held responsible for shipping and handling charges.
IN NO EVENT SHALL LINKSYS’ LIABILITY EXCEED THE PRICE PAID FOR THE PROD­UCT FROM DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAM­AGES RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFT­WARE, OR ITS DOCUMENTATION. Linksys makes no warranty or representation, expressed, implied, or statutory , with r espect to its pr oducts or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. Linksys reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity. Please direct all inquiries to:
Linksys P.O. Box 18558, Irvine, CA 92623. FCC STATEMENT
The Instant Gigabit Network Adapter has been tested and found to comply with the lim­its for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used according to the instructions, may cause harmful interfer­ence to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which is found by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment or device
• Connect the equipment to an outlet other than the receiver’s
• Consult a dealer or an experienced radio/TV technician for assistance
UG-EG1032_64-10129 DG
Table of Contents
Introduction 1
The Linksys Instant Gigabit Network Adapter 1 Features 1 Package Contents for the EG1064 Adapter 2 Package Contents for the EG1032 Adapter 2 System Requirements for the PCI Adapter 2
Getting to Know the Instant Gigabit Network Adapter 3
The LEDs 3 The RJ-45 Port 3
Installing the Instant Gigabit Network Adapter 4
Overview 4 Installing the Instant Gigabit Network Adapter 4
Installing the Drivers for Windows 95 6
Overview 6 Installing the Network Adapter’s Driver 7
Installing the Drivers for Windows 98 10
Overview 10 Installing the Network Adapter’s Driver 10
Installing the Drivers for Windows Millennium 14
Overview 14 Installing the Network Adapter’s Driver 14
Windows NT 4.0 Installation and Setup 18
Overview 18 Installing NT Networking and the Network Adapter Driver 19 Installing the Network Adapter Driver if Networking is Already Installed 25
Windows 2000 Installation and Setup 29
Overview 29 Installing the Network Adapter’s Driver 29
Advanced Properties 33
Overview 33
Configuring the Instant Gigabit Network Adapter 35
Configuring the Adapter for Windows 95, 98, and Millennium 35
Appendix 40
Sharing Your Files and Printers 40 Installing the Driver in Windows 95 Version A 42 Novell Netware 3.x Client Setup for Windows 95, 98, or Millennium 43 Starting Over in Windows 95,98 or Millennium 44 Starting Over in Windows 2000 48 Manually Installing the Network Components in 51
Windows 95,98, or Millennium Installing and Configuring Wake-On-LAN 53 About Plug-and-Play PCI Technology 53 Linux, Open Source and Beta Operating Systems 55 Twisted Pair Cabling 55
Troubleshooting 56 Glossary 60 Specifications 68
Specifications for EG1032 68 Specifications for EG1064 69 Environmental for EG1032 70 Environmental for EG1064 70
Warranty Information 71 Contact Information 72
Instant Gigabit Network Adapter (EG1032/EG1064)
Instant Gigabit Series
• One Instant Gigabit®Network Adapter
• One Instant Gigabit®Network Adapter
• One Driver Disk
• One User Guide and Registration Card
• One Instant Gigabit
®
Network Adapter
• One Driver Disk
• One User Guide and Registration Card
• Pentium 90 or Faster
• Minimum 16MB of RAM
• PCI Local Bus 2.1 compliant
• Windows 95 (or higher) Operating System
Introduction
The Linksys Instant Gigabit Network Adapter
Unprecedented speed is now available over your existing network cabling! Built to run the fastest video, publishing, and database network applications, the Instant Gigabit Network Adapter is a high performance network adapter for 32 or 64-bit PCI-equipped local bus computers. Boasting an incredible maxi­mum data throughput of 2000 megabits-per-second in full duplex mode, it includes a 10BaseT/100BaseTX/1000Base-T port, which means that you can begin integrating Gigabit now—even if you don't plan on upgrading to a 1000Mbps network right away.
The Instant Gigabit Network Adapter is Windows Plug-and-Play compatible. The card also runs on virtually all major operating systems. Wake-On-LAN support is built in—you can wake up your workstations from anywhere on the network! Built-in support for the widest range of PCI motherboards, network­ing hardware, and software means you don't have to wor r y about compatibili­ty.
Easy to Use Plug-and-Play 10/100/1000 PCI Network Card
• Full Duplex Capability at Speeds Up To 2000Mbps
• Connects to 10Mbps, 100Mbps, and Gigabit Ether net Networks
Power On Your PC From Anywhere on the Network with Wake-On-Lan Management
• Works With Virutually All Major Operating Systems
High-Speed Performance
Automatically Adjusts to Full or Half Duplex at 10/100/1000 Mbps
Wake-On-LAN and Plug-and-Play Compatible
Runs with Vir tually All Major Operating Systems
Bus Mastering 64-bit Architecture Supports Gigabit Speeds
Diagnostic LEDs For Easy Troubleshooting
Easy to Install and Use
IEEE 802.3x Flow Control Supported
IEEE 802.1Q Priority Queuing Supported
Supports 66 Mhz, 64-bit PCI v2.2
Internal 8Kb Transfer and 32Kb Receive Data FIFOs
Free Technical Support - 24 Hours a Day, 7 Days a Week for North America Only
One Year Limited Warranty
Features
The Linksys Instant Gigabit Network Adapter
Package Contents for the EG1032 Adapter
System Requirements for the PCI Adapter
Package Contents for the EG1064 Adapter
Instant Gigabit Network Adapter (EG1032/EG1064)
Instant Gigabit Series
2
1
Installing the Instant Gigabit Network Adapter
Each Instant Gigabit Network Adapter is equipped with an RJ-45 port that automatically adjusts to either 10Mbps, 100Mbps, or 1000Mbps speeds, allow­ing your PC to attach to either Gigabit Ethernet, Fast Ethernet, or regular Ethernet network segments without additional hardware or software.
The card should only be used with twisted-pair cabling, such as 10BaseT, 100BaseTX, or 1000Base-T cabling. For best results, we recommend using Category 5e or better unshielded twisted-pair cabling although category 3 can be used for 10BaseT segments. The cable that runs from your PC’s Instant Gigabit Network Adapter card to your network should not exceed 100 meters (328 feet).
Each Instant Gigabit Network Adapter is equipped with an RJ-45 port that automatically adjusts to either 10Mbps, 100Mbps, or 1000Mbps speeds, allow­ing your PC to attach to either Gigabit Ethernet, Fast Ethernet, or regular Ethernet network segments without additional hardware or software.
The card should only be used with twisted-pair cabling, such as 10BaseT, 100BaseTX, or 1000Base-T cabling. For best results, we recommend using Category 5e or better unshielded twisted-pair cabling although category 3 can be used for 10BaseT segments. Only Category 5e or better cable will work for Gigabit transfer. In any case, the cable that runs from your PC’s Instant Gigabit Network Adapter card to your network should not exceed 100 meters (328 feet).
Installing the Network Card & Cabling
1. Power off your PC and any peripheral equipment attached to it. Unplug
your PC’s power cord. For suggestions on choosing the PC in which to install the Adapter, see the section called Planning Your Network.
2. Remove your computer's outside cover.
Overview
Installing the Instant Gigabit Network Adapter
Instant Gigabit Network Adapter (EG1032/EG1064)
4
Getting to Know the Instant Gigabit Network Adapter
LEDs
Link/Act The Link LED will illuminate when the card has been successfully
connected to a network and flicker when there is network activity.
1000 The 1000 LED will illuminate when the card is operating at
1000Mbps. If the 1000 LED is not illuminated and the PC is pow­ered on, the card will have automatically determined that your net­work is operating at a slower speed and compensate accordingly.
The RJ-45 Port
The RJ-45 Port is where you will connect your network cabling.
The LEDs
The RJ-45 Port
Instant Gigabit Series
Getting to Know the Instant Gigabit Network Adapter
3
Installing the Drivers for Windows 95
After installing the Instant Gigabit Network Adapter in your computer, follow these instructions for installing the network driv­er. The installation procedure for the net­work driver will vary slightly depending on the version of Windows 95 you are using and your current system conf iguration. For troubleshooting tips during setup, refer to the Troubleshooting section.
There are different versions of Windows 95:
V ersion A
Version B (also known as OSR2)
The installation procedure for the network driver will vary slightly depending on which version of Windows 95 you are using. To begin the driver installation, and to determine which version of Windows 95 you are using:
1. Start up your PC.
2. Windows 95 will automatically detect the Network Adapter in your com-
puter. If the Update Device Driver Wizard window appears (see next page), you are using Windows 95 version B. If a window other than this appears, you are using Windows 95 version A. For Windows 95 version A driver installation, refer to the Appendix.
NNoottee::
During the installa­tion, Windows 95 may ask you for a
ccoommppuutteerr oorr wwoorrkk--
ggrroouupp nnaammee
. If so, turn to
step eight in
NNeettwwoorrkk
CCoommppoonneenntt CCoonnffiigguurraattiioonn
. Once you have established your computer and work­group names, go back to where you left off and con­tinue with the installation.
Overview
Instant Gigabit Network Adapter (EG1032/EG1064)
6
Instant Gigabit Series
3. Open your computer and locate the PCI slot(s) on your motherboard. PCI
slots are easily identified by their beige or white color, and by the fact that network cards fit snugly into them. Remove the metal slot cover on the back of the PC, then insert the Instant Gigabit Network Adapter into any available PCI card slot.
4. If you are interested in W ak e-On-LAN, refer to the Appendix for instruc-
tions on Wake-on-Lan installation. Wake-On-LAN can be installed at any time, so there is no need to do it now.
5. Once your Instant Gigabit Network Adapter is firmly in place, secure
its fastening tab to your PC's chassis with a mounting screw.
6. Replace your PC's cover.
7. Connect one end of the twisted-pair cable to your PC at the Instant
Gigabit Network Adapter’s RJ-45 port.
8. Plug the other end of the cable into your network’s Gigabit hub or switch
port.
9. Reconnect your PC’s power, then power on your computer. Your comput-
er will automatically recognize the card and assign it a unique IRQ ("inter­rupt") and I/O address.
The card installation is complete. Next, you must configure your PC’s operating system to work with the Instant Gigabit Network Adapter.
Turn to the appropriate section for your PC’s operating system for driver installation instructions.
5
3. If you clicked the Other Locations button, this window will appear. Enter
a:\win95. Windows will begin copying the Network Adapter’s driver f iles to your PC.
4. Once Windows has located the drivers, the following window will appear.
To use this driver, click the Finish button.
At this point, the installation may require files from your Windows 95 CD­ROM. If prompted, insert your Windows 95 CD-ROM into your CD-ROM drive and enter d:\win95 in the box that appears (where “d” is the letter of your CD-ROM drive). If you were not supplied with a Windows 95 CD­ROM, your Windows files may have been placed on your hard drive by your computer manufacturer. While the location of these files may vary , many manufacturers use c:\windows\options\cabs as the path. Try enter- ing this path into the box. If no files are found, check your computer’s doc­umentation or contact your computer manufacturer for more information.
Instant Gigabit Network Adapter (EG1032/EG1064)
87
1. While the Update Device Driver W izar d window is visible, insert the Instant Gigabit Network Adapter Driver Disk into your floppy drive and click the Next button.
2. W indows 95 will find the Linksys EG1032/EG1064 Instant Gigabit Network
Adapter driver on the disk. Click the Next button to continue. If Windows
fails to f ind the driver, click the Other Locations button to browse for the driver.
Installing the Network Adapter’s Driver
Instant Gigabit Series
Installing the Drivers for Windows 98
Overview
After physically installing the Instant Gigabit Network Adapter in your com­puter, follow these instructions to install the network driver. The installation procedure for the network driver will vary slightly depending on which v ersion of Windows 98 you are using, and on your current system conf iguration. If at any time during the installation you encounter problems, consult the Troubleshooting section.
Installing the Network Card’s Driver
1. If you haven’t already, start up your computer.
2. Windows 98 will automatically detect the presence of the PCI Ethernet
Controller hardware in your computer.
3. Insert the Instant Gigabit Network Adapter Driver Disk into your floppy
drive while the Add New Hardware Wizard window is visible. Click Next.
Installing the Network Adapter’s Driver
Overview
Instant Gigabit Network Adapter (EG1032/EG1064)
109
5. Once the driver is installed, the following screen will appear. The def ault
settings should allow the Adapter to function properly. Click the OK but­ton to continue. For more information about these settings, refer to the Advanced Settings section of this manual.
6. When asked if you want to restart your PC, remove all disks from your
computer’s drives and click the Yes button. If Windows does not ask you to restart your PC, click the Start button, choose Shut Down, choose
Restart, then click Yes .
The W indows 95 Version B driv er installation is complete.Refer to the sec­tion on Configuring the Instant Gigabit Network Adapter f or Windows 95,98, and Millennium for more information about the setup of the Adapter.
NNoottee::
From this point on, you must provide Windows with a User name and Password every time you are prompted to do so. Remember to click
OOKK
to properly log into Windows. If you click
CCaanncceell
or hit the
EEssccaappee ((EESSCC))
key , you will not log into the network.
Instant Gigabit Series
6. A window will open saying that Windows is now ready to install the Linksys
EG1032/EG1064 Instant Gigabit Network Adapter driver. Click Next.
7. Windows will begin copying the Instant Gigabit Network Adapter’s driver files to your PC.
At this point, the installation may require files from your Windows 98 CD­ROM. If prompted, insert your Windows 98 CD-ROM into your CD-ROM drive and enter d:\win98 in the box that appears (where “d” is the letter of your CD-ROM drive). If you were not supplied with a Windows 98 CD­ROM, your Windows files may have been placed on your hard drive by your computer manufacturer. While the location of these files may vary , many manufacturers use c:\windows\options\cabs as the path. Try enter- ing this path into the box. If no files are found, check your computer’s doc­umentation or contact your computer manufacturer for more information.
Instant Gigabit Network Adapter (EG1032/EG1064)
1211
4. Select Search for the best driver for your device (Recommended). Click Next.
5. Select Specify a location and enter a:\win98 in the drop down box. Click Next to continue.
NNoottee::
Windows 98 may ask you for a
ccoommppuutteerr oorr wwoorrkkggrroouupp
nnaammee
. If so, see the next section,
NNeettwwoorrkk CCoommppoonneenntt
CCoonnffiigguurraattiioonn
. Once you have established your computer and workgroup names, return to where you left off and continue with the installation.
Instant Gigabit Series
Installing the Drivers for Windows Millennium
After physically installing the Instant Gigabit Network Adapter in your com­puter, follow these instructions to install the network driver. The installation procedure for the network driver will depend on your current system configu­ration. If at any time during the installation you encounter problems, consult the Troubleshooting section.
Installing the Network Card’s Driver
1. If you haven’t already, start up your computer.
2. Windows Millennium will automatically detect the presence of the PCI
Ethernet Controller hardware in your computer.
3. Insert the Instant Gigabit Network Adapter Driver Disk into your floppy
drive while the Add Ne w Har dw are Wizard window is visible. Select Specify the location of the driver (Advanced) option. Click Next.
Overview
Installing the Network Adapter’s Driver
Instant Gigabit Network Adapter (EG1032/EG1064)
1413
8. Once the driver is installed, the following screen will appear. The default settings should allow the Adapter to function properly. Click the OK button to continue. For more information about these settings, refer to the Advanced Settings section of this manual.
9. When asked if you want to restart your PC, remove all disks and click Yes. If Windows does not ask you to restart your PC, click the Start button, choose Shut Down, choose Restart, then click Yes.
The Windows 98 driver installation is complete. Refer to the section on
Configuring the Instant Gigabit Network Adapter for Windows 95, 98, and Millennium for more information about the setup of the Adapter.
NNoottee::
From this point on, you must provide Windows with a User name and Password every time you are prompted to do so. Remember to click
OOKK
to properly log into Windows.
If you click
CCaanncceell
or hit the
EEssccaappee ((EESSCC))
key, you will not
log into the network.
Instant Gigabit Series
6. At this point, the installation may require files from your Windows Millennium CD-ROM. If prompted, inser t your Windows Millennium CD­ROM into your CD-ROM drive and enter d:\win9x in the box that appears (where “d” is the letter of your CD-ROM drive). If you were not supplied with a Windows Millennium CD-ROM, your Windows files may have been placed on your hard drive by your computer manufacturer. While the loca­tion of these files may vary , many manufacturers use c:\windows\options\cabs as the path. Try entering this path into the box. If no files are found, check your computer’s documentation or contact your computer manufacturer for more information.
7. Once the driver is installed, the following screen will appear. The default settings should allow the Adapter to function properly. Click the OKbutton to continue. For more information about these settings, refer to the Advanced Settings section of this manual.
Instant Gigabit Network Adapter (EG1032/EG1064)
16
4. Make sure that Search for the best driver for your device (Recommended) is selected. Check the Specify a location option and
enter A:\WINME in the drop down box. Click Next.
5. Once the driver has been located, the following screen will appear. Click the Next button.
Instant Gigabit Series
15
Windows NT 4.0 Installation & Setup
The following instructions will set up the Instant Gigabit Network Adapter in a computer running NT 4.0 server/workstation. You should have your original Windo ws NT CD-ROM available during the installation, as you might be asked to supply it. Always contact your network administrator or consult your NT documentation if you have questions.
To install the network driver for an NT 4.0 Server or Workstation
1. Log into Windows NT as an administrator (or as a user with administra-
tive rights) .
2. Click on Start, Settings, Control Panel, and then double-click on the Network icon.
3. If you have not previously installed Windows NT networking on y our com­puter, a message will appear that reads: Windows NT Networking is not
installed. Do you want to install it now?
• If you see this message, click Yes to install NT networking along with the
Instant Gigabit Network Adapter's network driver, and continue to the next
section.
• If you don't see this message, NT networking is already installed and you
should turn to the Installing the Instant Gigabit Network Adapter Driver if Networking is Already Installed section.
Overview
Instant Gigabit Network Adapter (EG1032/EG1064)
18
8. The following screen will appear next, indicating that the drivers have been
installed successfully. Click the Finish button.
9. When asked if you want to restart your PC, remove all disks and click Yes. If Windows does not ask you to restart your PC, click the Start button, choose Shut Down, choose Restart, then click Yes.
The Windows Millennium driver installation is complete. Refer to the sec­tion on Configuring the Instant Gigabit Network Adapter f or Windows 95,98, and Millennium for more information about the setup of the Adapter.
NNoottee::
From this point on, you must provide Windows with a User name and Password every time you are prompted to do so. Remember to click
OOKK
to properly log into Windows.
If you click
CCaanncceell
or hit the
EEssccaappee ((EESSCC))
key, you will not
log into the network.
Instant Gigabit Series
17
5. Highlight the Linksys EG1032/EG1064 Instant Gigabit Network Adapter entry in the window that appears. Click OK.
6. The adapter will be added to the list of installed Network Adapters. Click Next.
Instant Gigabit Network Adapter (EG1032/EG1064)
20
1. After clicking on Yes, the Network Setup Wizard window will appear.
2. Put a checkmark next to the Wired to the network option. Click Next.
3. Click on the Select from list... button to select a network adapter.
4. Click on the Have Disk button. Insert the Instant Gigabit Network Adapter
Driver Disk into drive A. Type a:\ into the box on your screen and click OK.
Installing NT Networking and the Network Adapter Driver
Instant Gigabit Series
19
9. NT will probably ask you to supply your original Windows NT CD-ROM or setup disks. If so, place your Windows NT CD-ROM in your CD drive. If the CD-ROM loads a pop-up window, close it. Type D:\i386 (or the appropriate CD-ROM drive letter) in the box and click Continue.
10. NT will ask you to choose a media type for the Instant Gigabit Network Adapter. Choose AutoSense. You can change these settings later if need- ed. When finished, click OK.
Instant Gigabit Network Adapter (EG1032/EG1064)
22
7. Place check marks beside each listed network protocol that you wish to
install. See your Microsoft Windows NT user guide or talk to your network administrator for more information about network protocols. When you're finished, click Next.
8. A list of services will appear. Click Next to approve these services, fol­lowed by Next again.
NNoottee::
If you install the
TTCCPP//IIPP pprroottooccooll
, refer to your system adminis­trator or your Windows NT documentation when installation steps that aren’t listed in this User Guide appear. Linksys does not provide tech­nical support for the configuration or troubleshooting of the TCP/IP protocol.
Instant Gigabit Series
21
13. Click Finish. When asked if you want to restart your computer, remove the Driver Disk and click Yes.
14. Once your PC has rebooted and you are logged in, double-click the
Network Neighborhood icon on your desktop. Ensure that you have access to the network. If you do, your card has been properly installed.
• If you had previously installed a NT service pack, you must re-install that now.
• If you need to install the TCP/IP protocol, refer to your system administra­tor or your Windows NT documentation. Linksys does not provide techni­cal support for the configuration or troubleshooting of the TCP/IP proto­col
The Windows NT Installation and Setup of the Instant Gigabit Network Adapter is complete. Do not continue on with the next set of instructions. They are for NT users who already have their networking configured.
NNoottee::
For information and help on choosing your bind­ings, services and protocols, ask your network admin­istrator, or check your Windows NT documentation.
NNoottee
: If you had previously installed an NT service pack, you must reinstall it now .Otherwise, you may receive Not Enough Service Storage Space errors in the Event Viewer.
Instant Gigabit Network Adapter (EG1032/EG1064)
24
11. NT will copy the necessary network drivers to your PC. When the copying is complete, you will see a list of installed bindings. Change the bind­ings settings if needed and click Next. Click Next again.
12. Choose either Workgroup or Domain, depending on the type of network
you're setting up. (Your Microsoft documentation explains the difference between Workgroups and Domains.) Click Next.
NNoottee::
For information and help on choosing your bind­ings, services and protocols, ask your network administra­tor, or check your Windows NT documentation.
Instant Gigabit Series
23
3. When the list of av ailab le netw ork adapters appears, click the Have Disk but-
ton.
4. Put the Instant Gigabit Network Adapter disk into drive A. Type a:\ into the box on your screen and click OK.
NNoottee::
If you install the
TTCCPP//IIPP pprroottooccooll
, refer to your system admin­istrator or your Windows NT documentation when installation steps that aren’t listed in this User Guide appear. Linksys does not provide technical support for the configuration or troubleshooting of the TCP/IP protocol.
Instant Gigabit Network Adapter (EG1032/EG1064)
26
Installing the Instant GigabiMNetwork Adapter if Networking is Already Installed
The following steps will install the Instant Gigabit Network Adapter’s driver software on your PC, enabling your PC to properly communicate with the card. Remember that you must be logged on as a network administrator (or as a user with administrative rights) to continue.
1. Click on Start, Settings, Control Panel, then double-click on the Network
icon.
2. When the networking window appears, choose the Adapters tab. Click the Add button.
Installing the Network Adapter if Networking is Already Installed
Instant Gigabit Series
25
8. Click on the Protocols tab. Add any protocols you require by clicking the Add button. (Refer to your Microsoft documentation if you have any ques-
tions on adding protocols.)
9. After your bindings, settings, and services are set, click the Close button.
10. Remove your Driver Disk and CD-ROM and click Ye s to restar t your PC.
11. Once your PC has rebooted , doub le-click the Network Neighborhood icon
on your desktop. Ensure that you have access to the network. If you do, your card has been properly installed.
• If you had previously installed a NT service pack, you must re-install that
now. Otherwise, you may receive Not Enough Service Storage Space errors in the Event Viewer.
• If you need to install the TCP/IP protocol, refer to your system administra-
tor or your Windows NT documentation. Linksys does not provide techni­cal support for the configuration or troubleshooting of the TCP/IP proto­col
The Windows NT Installation and Setup of the Instant Gigabit Network
Adapter is complete
NNoottee
: If you had previously installed an NT service pack, you must reinstall it now.Otherwise, you may receive Not Enough Service Storage Space errors in the Event Viewer.
Instant Gigabit Network Adapter (EG1032/EG1064)
28
5. Highlight the Linksys EG1032/EG1064 Instant Gigabit Networ k Adapter entry in the window that appears. Click OK.
6. Windows NT then asks you for the media type. Choose the AutoSense option. When finished, click on OK. Click Close.
7. NT will probably ask you to supply your original Windows NT CD-ROM or setup disks. Direct Windows NT to the proper location (most likely D:\i386).
Instant Gigabit Series
27
3. Windows will display the Welcome to the Found New Hardware Wizard box. Click Next.
4. The Install Hardware Device Drivers dialog box will appear. When
Ethernet Controller is displayed, select “Search for a suitable driver for my device (Recommended)”. Click Next.
Instant Gigabit Network Adapter (EG1032/EG1064)
30
Windows 2000 Installation and Setup
Overview
After physically installing the Instant Gigabit Network Adapter in your comput­er, follow these instructions to install the network driver. The installation procedure for the network driver will vary slightly depending on which version of Windows 2000 you are using, and on your current system configuration. If at any time during the installation you encounter problems, consult the Troubleshooting section.
Installing the Driver in Windows 2000
After physically installing the Instant Gigabit Network Adapter in your com­puter, follow these instructions to install the network driver.
1. Start your computer if you haven’t already done so, and boot Windows
2000. Log in if you are asked to. You m ust have administrative rights to
complete this installation.
2. The Found New Hardware window will appear, indicating that Windows has found the Adapter.
NNoottee::
Prior to pro­ceeding, ensure that you are oper­ating Windows
2000 with administrative rights. If you log into Windows 2000 without administrative rights, you may run into prob­lems during the installation.
Overview
Installing the Network Adapter’s Drivers
Instant Gigabit Series
29
6. The Driver File Search Results dialog box will appear. Click Next.
7. The Completing the Found New Hardware Wizard dialog box will
appear. The following adapter name will be shown: Linksys EG1032/EG1064 Instant Gigabit Network Adapter. Click Finish.
8. Remove the driver disk from the floppy drive.
The Windows 2000 driver installation is complete. If you want to share
files or printers, refer to your Windows 2000 documentation or check
with your system administrator.
Instant Gigabit Network Adapter (EG1032/EG1064)
32
5. The Locate Driver Files dialog box will appear. Select “Specify a loca- tion”. Click Next.
6. When the Found New Hardware Wizard box appears, insert the Linksys Instant Gigabit Network Adapter Driver Diskinto your floppy drive. In the Copy manufacturer’s files from” field, type “A:\Win2000”. Click OK.
Instant Gigabit Series
31
Network Addr ess:
Allows the user to configure the network address of the adapter, rather than using the one in ROM. If not specified, the address on the adapter will be used.
Network Media:
Specifies the maximum speed at which the adapter will try to negotiate a connection.
Offload Rx IP Checksum: Enabled Offload Rx TcP Checksum: Enabled Offload Rx UDP Checksum: Enabled Offload Tx IP Checksum: Enabled Offload Tx TCP Checksum: Enabled Offload Tx UDP Checksum: Enabled
The above commands allow offloading various Tx and Rx processes to the Instant Gigabit Network Adapter, freeing up system resources.
Pause Frames Count:
Flow control uses pause frames to communicate buffer status between linked transmitting and receiving devices (transmitters and receivers). A receiver sends a pause frame to tell a transmitter to stop transmitting data frames for a specified period, allowing the receiver's input port buffers to empty.
Pause Frames High Threshold:
When a transmitter receives pause frames, it suspends transmission for the specified period or until the High Threshold is reached.
Receive Drain Threshold:
Number of bytes in the current packet being drained from the rxDataFIFO that are in fact currently in the rxDataFIFO (Note: packets larger than FIFO size, this number will never be greater than the FIFO size).
Transmit Buffer Count: 1024 (64 - 4096) This specifies number of transmit buffers to configure.
Transmit Drain Threshold:
This sets the maximum packet size that can be handled by the adapter since transmit packets cannot span buffers. If not specified, this will default depending on the amount of SRAM available and the maximum packet size supported by the adapter.
Transmit Fill Threshold:
This setting determines the maximum number of transmits which may be queued.
Instant Gigabit Network Adapter (EG1032/EG1064)
34
Advanced Properties
These settings are provided to help troubleshoot the Adapter and to help con­figure the Adapter if your situation involves unusual circumstances. The
default settings of the Adapter should work in most cases. These settings should not be altered without a thorough understanding of the specifics of your network. If you change ANY of these settings, there is a good possibility that the Adapter will not function properly and/or not be recognized by the network.
Auto Negotiate Capabilities: (Enable
or Disable) Auto negotiates LAN speed and duplex.
IEEE Compliance Enable: (Enable or
Disable) Choosing Disable may prevent the device from commmunicating with other devices set to operate on the IEEE Standard.
Interrupt Hold Off Time: 1 (0-255)
Specifies the time the adapter will wait for a busy interrupt request. Higher values indicate a longer wait time for the IRQ to be free before repeating a request.
Jumbo Frame Size: 0 (0 - 65,535) The IEEE 802.3 standard specifies the maximum size of Ether net frames at 1,518 bytes. A jumbo frame is simply one having up to 65,535 bytes. In a case where a server has to receive a massive amount of data, the required overhead of processing the individual frames could have negative effects on the server's CPU, and ultimately on overall server performance.
Overview
Instant Gigabit Series
33
2. The Network window will appear (below).
Click on the Configuration tab. A window similar to the one below will appear. There may be other components listed in addition to the ones shown below (for example, Dial- up Adapter), which is normal. If any of the components shown below are missing, how­ever, you’ll need to manually install them. If that’s the case, refer to the Manually
Installing the Network Components section.
• Client for Microsoft Networks
• Linksys EG1032/EG1064 Instant Gigabit Network Adapter
• IPX/SPX-compatible Protocol
• NetBEUI
• TCP/IP
3. Click on the
Configuration tab, fol­lowed by the File and Print Sharing button. The File and Print Sharing window will appear.
4. If you would like others
to be able to access the files on your PC's hard drive, select I want to be
able to give others access to my files.
5. If you would like to share your printer with other users on the network,
select I want to be able to allow others to print to my printer.
6. Click the OK button. File and Printer Sharing for Microsoft Networks
should now appear in the list of installed components.
NNoottee::
If you need to install the TCP/IP Protocol, refer to the section on
IInnssttaalllliinngg
TTCCPP//IIPP
of this manual.
NNoottee::
If you do not enable File and Print Sharing, your PC will be invisible on the network and inaccessible to other users.
Instant Gigabit Network Adapter (EG1032/EG1064)
36
Configuring The Instant Gigabit Network Adapter
1. Once you are back at the Windows desktop, click on your taskbar's Start button, then Settings, then Control Panel, and then double-click the Network icon.
Configuring the Adapter for Windows 95, 98, and Millennium
Instant Gigabit Series
35
11. Optional: Choose the
Access Control tab. Ensure that Shared-level access control is selected. If the setting is on User­Level access control and you can’t change it, skip to the Troubleshooting section
.
12. Click the OK button. Your system may or may not ask you for your
Windows CD-ROM or the location of the Windows installation files. Direct Windows to D:\win95(win98 for Windows 98, win9x for Windows Millennium where D: is your CD-ROM Drive) if you have your Windows CD-ROM, or to C:\windows\options\cabs if you don’t.
13. Once W indows has copied the necessary files, the System Settings Change
window appears. Remo v e all disks from your PC and click on Yes to restart your PC. If you don't see this window, simply shut down Windows and restart your PC. Remember to remove the installation disk and CD-ROM, if necessary, prior to rebooting.
14. A Logon window will appear, requiring you to enter a username and pass-
word. Make up a username and password and click OK. Do not click the ESC or Cancel buttons, or you won't be able to log onto the network. If the logon does not appear or if it does not allow you to log on, refer to the Troubleshooting section.
NNoottee::
Your Computer and Workgroup Names must be fewer than 15 alphanumeric charac­ters.
Instant Gigabit Network Adapter (EG1032/EG1064)
38
7. After ensuring that all of the listed network components are installed on your sys­tem, ensure that Client
for Microsoft Networks is listed in
the Primary Network Logon box.
8. Click on the Identification tab. Type the name of your computer in the Computer Name box. Choose a name that is unique from the other computer names on the network.
9. Type the name of your workgroup in the Workgroup box. The Workgroup name should be the same Workgroup Name in use by all of the other PCs on the network. Use the same Workgroup Name that is in use on your other computers. Do not click OK when you have completed these fields.
10. Enter a description of your computer in the
Computer Description box. This box is option­al. Do not click OK
when you have com­pleted these fields.
Instant Gigabit Series
37
Appendix
Overview
By sharing your files and printers, other PCs on your network will be able to access the resources on your PC.
Before sharing your files and printers, you should prepare your computer to be used with any file servers that may be on the network. If you are not using Windows 95 or Windows 98 with an NT or NetWare f ile server, or if you are not sure if you have a file ser ver, continue below.
If you are using a NetWare or NT file server, refer to the Novell NetWare 3.x
Client Setup for Windows 95 or 98 or Windows 95 or 98 Client for Windows NT section, for client setup.
Enabling File Sharing
1. Double-click your My Computer icon. A window of available disk drives
will appear.
2. Using your right mouse button, click once on the drive or folder that you want to make available to other users.
3. Click on Sharing, followed by the Sharing tab. Click on Share As.
4. In the Share Name box, enter a name for the drive or folder you are sharing. This can be any drive on your PC—floppy drive, hard drive, CD drive, zip drive, etc.
5. Decide on the type of access that you want to give other users.
Read-Only access allows other users to view the files on the selected drive.
Full access allows other users to create,
change, or delete files on the selected drive.
Depends on Password allows other users to
have Read-Only and/or Full access to the selected drive, depending on the password that you decide to give them.
Sharing Your Files and Printers
NNoottee::
If you are only using your PC to access the Internet, it is highly recommended that you create pass­words for your shares
.
Instant Gigabit Network Adapter (EG1032/EG1064)
40
15. Once you are at the Windows desktop, double-click on the Network Neighborhood icon. You should see an icon for the entire network and the
names of the other PCs on the network. Open the Entire Network icon.
If you can see your computer along with all the other computers on
the network in Network Neighborhood, then the Windows 95 net­work configuration is complete. Continue on the Sharing Your Files and Printers section if you want data from your PC to be available to others on the network.You may stop here,howe v er, if you wish to con­figure File and Printer Sharing at a later time.
• If you don't see anything at all in Network Neighborhood, press the F5
key on your keyboard a few times to refresh the screen. If that doesn’t work, go to the Troubleshooting section.
• If you only see your own computer in Network Neighborhood, skip to the
Troubleshooting section.
• If you see all computers on the network except yours, press the F5 key a
few times. If, after a minute or so, you still can’t see your own PC, see the Troubleshooting section.
• If you only see computers that are running the same operating system as
you and you don’t see any others, go to the Troubleshooting section.
Instant Gigabit Series
39
1. Windows 95 will detect the Instant Gigabit Network Adapter and display a New Hardware Found window.
2. Insert the Instant Gigabit Network Adapter Driver Disk into drive A.
3. Select Driver from disk pr o vided by hardware manufacturer, then click OK.
4. When asked for the location of the f iles, type a:\Win95 and click OK. If Windows 95 goes straight to the desktop, refer to the Troubleshooting sec­tion.
5. Windows 95 will copy the appropriate network drivers to your PC. If Windows 95 asks you to supply your original Windows 95 installation CD­ROM or setup files, enter the appropriate path for those files (e.g.: A:\,
D:\WIN95, C:\WINDOWS\OPTIONS\CABS).
6. During the installation, windows may ask you for a computer and work­group name. Once you have established computer and workgroup names, return here to continue with the installation.
7. After Windows 95 has completed copying the necessary files to your PC, it may ask you to restart your computer. Remove the floppy disk and click
OK.
The Windows 95 Version A driver installation is complete. Please continue on to Windows 95 Network Component Configuration section. Consult your network administrator for network configuration information if nec­essary.
Installing the Driver in Windows 95 Version A
Instant Gigabit Network Adapter (EG1032/EG1064)
42
6. If you want to assign access passwords, type the passwords into the Passw ord boxes.
7. When you're done, click on the Apply button, followed by OK. Repeat steps 1-7 for any drive or folder you desire to share on the network.
You have successfully enabled File Sharing on your PC. Your selected drives or folder s can no w be accessed b y other netw or k users.If a user tries to access one of your password-protected drives or folders, he or she will be asked for the appropriate Read-Only or Full-Access password. Continue on if you wish to share your PC’s printer over the network.
Enabling Printer Sharing
1. Double-click on the My Computer icon.
2. Double-click the Printers folder. A window of available printers will appear.
3. Using your right mouse button, click once on the printer that you want to share with other users. Click on Sharing, followed by the Sharing tab.
4. Click on Share As. In the Share Name box, give a name to the printer you want to share. If you want to assign a password to the print­er so that only certain users can access it, type a password in the Password box.
5. Click on the Apply button, followed by OK. Your printer(s) are now shared.
The Printer Sharing setup and installation is complete. Your printer can now be accessed by other network users. The printer’s driver may have to be installed on other PCs. Consult your printer’s documentation.
NNoottee::
Any printer you wish to share from your PC must be physically con­nected to your PC.
NNoottee::
Not all printers may be shared on the network. Others may require special instruc­tions. Refer to your print­er’s user guide or con­tact your printer manu­facturer if you think this may be the case with your printer.
Instant Gigabit Series
41
If you experience installation difficulties, you may need to re-install all of the Windo ws networking components from scratch. The instructions below explain how to give your PC a clean sweep so that you can retry the Instant Gigabit Network Adapter software installation.
1. At the desktop click on the Start Button, highlight Settings, click on Control Panel.
2. Double-click on the Network Icon.
NNoottee::
The screen shot above, and the ones on the next three pages, are examples only. They may differ from system to system.
Starting Over in Windows 95, 98, or Millennium
Instant Gigabit Network Adapter (EG1032/EG1064)
44
The instructions below explain how to set up the regular Novell NetWare 3.x client for use on a Windows 95, 98, or Millennium PC. If you are installing NetWare’s Client32 software instead, follow the instructions on page 38.
1. Follow the Windows 95 setup instructions or the Windows 98 setup instruc­tions.
2. Start up Windows. Click on Star t, Settings, then Control Panel. Double- click on Network. The Network window appears. Click on the Configuration tab.
3. In the Primary Logon Box, choose Client for NetWare Networks.
4. Under the The following network components are installed box, highlight Client for NetWare Networks and click on the Properties button.
5. The Client for NetWare Networks Properties window appears. Under the
General tab, enter the name of your network’s Preferred Server. Assign the First Network Drive Letter; the default is F. Make sure the Enable logon
script processing is checked.
6. Click OK. Click on the Access Control tab. Make sure the Share-level access control option is selected; do not select User-level access control.
7. When you’re done, click OK to restart your computer.
The NetWare portion of your Windows setup is complete.
Novell NetWare 3.x Client Setup for Windows 95, 98, or Millennium
Instant Gigabit Series
43
5. For PCs with Dial-Up Networking and/or an AOL adapter, remove any instance of the name Linksys, all IPX/SPX protocols, all NetBEUI, all Clients, and File and Printer Sharing for Microsoft Networks. Do not remove Dial-Up Adapter, AOL Adapter, TCP/IP-Compatible Protocol-AOL Adapter or TCP/IP-Compatible Protocol-Dial-Up Adapter.
6. When you have completed the removal of all unnecessary components, click OK. When asked to restart, click No.
7. Retur n to the Windows Control Panel. Double-click on the System Icon. The System Properties window will appear. Click on the Device Manager Tab.
Instant Gigabit Network Adapter (EG1032/EG1064)
46
3. If the Configuration box has a component called Dial-Up Adapter, skip forward to step 5. If it doesn’t, continue with step 4.
4. Remove any instance of the name Linksys in the box. This includes
IPX/SPX…Linksys, NetBEUI…Linksys, and TCP/IP…Linksys. Also remove Client for Microsoft Networks, Client for NetWare Networks, and File and Printer Sharing for Microsoft Networks.
In some cases, removing one of these components may in turn automati­cally remove other components as well. If this happens, skip ahead to step
6.
Instant Gigabit Series
45
1. Click the Start button, choose Settings, choose Control Panel, then double-
click the System icon.The System Properties window will open.
2. Choose the Hardware tab.
3. Click the Device Manager button. The Device Manager window will open.
4. Click the plus sign (+) beside Network Adapters. The EG1032 or EG1064 Instant Gigabit Network Adapter listing should appear.
Starting Over in Windows 2000
Instant Gigabit Network Adapter (EG1032/EG1064)
48
8. Scroll down to the Network Adapters listing and expand it by clicking on the plus [+] sign.
9. Remove all devices with the name Linksys in its description. (If at any
point you are asked to restart the computer, Click No).
10. Scroll down to the Other Devices listing. Click the plus [+] sign. Remove
PCI Ethernet Controller or PCI Ethernet Adapter. (If Other Devices is not listed, proceed to the next step.)
11.Click the Close button, shut down Windows, and restar t your computer.
12.After your computer has restarted, follow the setup instructions for
Windows 95, 98, or Millennium.
Instant Gigabit Series
47
8. Right-click on Linksys EG1032/EG1064 Instant Gigabit Network Adapter again. This time, select Uninstall. Click OK.
9. The Network Adapters category should be removed from the Device Manager listing.
10. Click the OK button, and restart your computer.
Manually Installing the Network Components in Windows 9
Instant Gigabit Network Adapter (EG1032/EG1064)
50
5. Right-click on Linksys EG1032/EG1064 Instant Gigabit Network Adapter. A menu box should open (below).
6. First, choose Disable.
7. When asked if you want to Disable the device, click Yes.
Instant Gigabit Series
49
IPX/SPX-compatible Protocol
Click the Add button. Choose Protocol and click the Add button. Select Manufacturer and choose Microsoft. Under the Network Protocol box, high-
light IPX/SPX-compatible protocol. If you are done installing components, click OK. Otherwise, choose the next component you want to install. When you hav e chosen all the components y ou wish to install, click OKand the com­puter will begin copying files to your system. When the installation is com­plete, you will be asked if you want to reboot. Click Yes .
NetBEUI
Click the Add button. Select Protocol, then click Add. Under Manufacturer, highlight Microsoft. Under Network Protocol, highlight NetBEUI. If you are done installing components, click OK. Otherwise, choose the next component you want to install. When you have chosen all the components you wish to install, click OK and the computer will begin copying files to your system. When the installation is complete, you will be asked if you want to reboot. Click Yes.
TCP/IP
Click the Add button. Select Protocol, then click Add. Under Manufacturer, highlight Microsoft. Under Network Protocol, highlight TCP/IP. If you are done installing components, click OK. Otherwise, choose the next component you want to install. When you have chosen all the components you wish to install, click OK and the computer will begin copying files to your system. When the installation is complete, you will be asked if you want to reboot. Click Yes.
Instant Gigabit Network Adapter (EG1032/EG1064)
52
There may be times when you will need to manually install missing Windows networking components.
1. Click on Start, Settings, then Control Panel.
2. Double-click the Network icon. The Network window appears.
3. Click the Configuration tab. Make sure that the following network compo-
nents are installed.
• Client for Microsoft Networks
• Linksys EG1032/EG1064 Instant GigabitTMNetwork Adapter
• IPX/SPX-compatible Protocol
• NetBEUI
• TCP/IP
There may be other components listed in addition to the ones shown above. If any of the above components are missing, add them as follows.
Client for Microsoft Networks
If you plan on connecting to an NT file server or peer-to-peer network, click the Add button. Highlight Client and click Add. Choose Microsoft as the man- ufacturer in the Network Client box. Highlight Client for Microsoft Networks. If you are done installing components, click OK. Otherwise, choose the next component you want to install. When you hav e chosen all the components you wish to install, click OK and the computer will begin copying files to your sys­tem. When the installation is complete, you will be asked if y ou want to reboot. Click Yes.
Client for NetWare Networks
If you plan on connecting to a Novell NetWare server (3.x), click the Add but­ton. Highlight Client and click Add. In the Network Client window, select Manufacturer and choose Microsoft. Highlight Client for Microsoft Networks. If you are done installing components, click OK. Otherwise, choose the next component you want to install. When you hav e chosen all the components you wish to install, click OK and the computer will begin copying files to your sys­tem. When the installation is complete, you will be asked if y ou want to reboot.
Click Yes.
Manually Installing the Network Components in Windows 95, 98, and Millennium
NNoottee::
You will most likely need your Windows CD-ROM to install network com-
ponents. If your CD-ROM isn’t available, try directing Windows to “c:\windows\options\cabs” when asked for a file location
.
Instant Gigabit Series
51
When a PCI card is used in a computer that supports Plug-and-Play, the card is automatically configured each time the computer is booted. The card's IRQ, I/O address, and other operating parameters are automatically assigned.
There is no easy way to change a Plug-and-Play card's IRQ and other settings outside of the BIOS menu(s) that your computer provides. If the resources that are assigned to your Network Adapter seem to conflict with other devices in your computer, you will need to use your system's BIOS to resolve the con­flicts. If you have problems configuring your BIOS or resolving IRQ or other hardware conflicts, consult your computer’s manual or contact your PC's man­ufacturer for BIOS setup and conf iguration directions.
Here are some general guidelines to follow when installing a PCI card (such as the Network Adapter) into your computer:
1. The Instant Gigabit Network Adapter should be used in a 32-bit PCI slot that supports PCI Bus Mastering. It cannot be plugged into a PCI Bus Slave slot. Consult your motherboard's documentation for more information on master and slave slots.
2. When using NT, set your system’s PNP OS option in the BIOS settings to MANUAL or DISABLE. NT is not a Plug-and-Play OS, and will not usual­ly recognize LAN cards if they are set to be automatically detected and con­figured. If you need to configure your PC's BIOS in order to resolve an IRQ or other conflict with the EtherFast card, there are a few possibilities:
No Changes Allowed Your PC may not allow you to change the IRQ value(s) of the PCI slot(s). In this case, you will ONLY be able to use the IRQ and I/O val­ues that have been pre-assigned to each slot. The popular BIOS from Phoenix, for example, does not generally allow you to modify BIOS-assigned IRQ set­tings.
Jumper Changes You may be able to change the IRQ & I/O values for a given PCI slot by setting jumpers on your PC motherboard. Please refer to your PC's motherboard user guide for specific instr uctions.
Menu Changes Your PC may allow you to change the IRQ & I/O values for a given PCI slot by accessing the PC's BIOS setup menu. Please refer to your PC's user guide for specific details. The BIOSs from companies like AMI and Award are fully customizable from their BIOS menus, for example.
Instant Gigabit Network Adapter (EG1032/EG1064)
54
Overview
The Instant Gigabit Network Adapter supports both Magic Packet and Link Change remote wake-up events.
Magic Packet An administrator can send a “wake-up” packet to a specific PC on the network. That computer then boots up, allowing the administrator to access the PC’s drives. After the work is done, the PC goes into a sleep mode (using about 10% of the normal amount of power) or shuts off completely, depending on the management software being used.
Link Change is a remote wake up event that is triggered by any change in the Network Adapter’s link state. If you have Wake-On-LAN networking set up on the PC, plugging an active network cable into the LAN Card will cause the PC to automatically turn itself on.
Motherboard Support
WOL-compatible motherboards can offer support for a number of different Wake­On-LAN interfaces. The Instant Gigabit Network Adapter is compatible with PME and RWU-high. Consult the moth­erboard documentation that came with your PC to find out which type of WOL interface your computer will use to com­municate with the network card. In some cases, you may need to enable the WOL support in your PC’s BIOS.
The Instant Gigabit Netword Adapter is designed to r un in a 32-bit desktop computer equipped with PCI expansion slots. The EG1032 is built to the PCI
2.2 standard. Short for Peripheral Components Interconnect, PCI is a technology that
allows special Plug-and-Play expansion cards to be automatically configured by a computer’s BIOS (Basic Input/Output System) once they have been installed. (Refer to your computer’s user guide for more information about its BIOS.)
Installing and Configuring Wake-On-LAN
About Plug-and-Play PCI Technology
NNoottee::
Some PME-supporting motherboards may not require the WOL wire to be connected. Check your PC’s documenta­tion for more information.
Instant Gigabit Series
53
Troubleshooting
This section provides possible solutions to problems regarding the installation and operation of the Instant Gigabit Network Adapter. If you can’t find an answer here, check the Linksys website at www.linksys.com.
s
1.Windows does not detect the Instant Gigabit Network Adapter installed, or it attempts to reinstall the Network Adapter each time you restart your PC.
• You might not have inserted the PCI card correctly or securely into the
appropriate slot of your computer. Make sure that the card is securely inserted in the appropriate slot.
• Insert your card into an alternate PCI slot.
• You may have previously aborted a new hardware setup. Go to the Starting
Over in Windows 95, 98, Millennium or 2000 section.
• The motherboard in y our system might not be Plug-and-Play compatible, or
your PC’s Plug-and-Play settings may not be enabled, or the motherboard may have Plug-and-Play options not supported by Windows 95/98. If you are not sure, contact your PC’s manufacturer.
2. Windows can’t locate the driver for the Instant Gigabit Network Adapter.
• You may have inserted the wrong diskette into your PC’s drive.
• The diskette may be defective or f iles may be missing. Make sure the disk
has a few files in a:\ starting with EG10 or a folder called Win95 or W in98.
3. The Windows Logon screen doesn’t appear after you restart your computer.
• Click on Start, Shut Down, then Close All Programs and Logon as a
Different User, (in Windows 98, select Log Off). If this doesn’t solve the problem, your PC’s manufacturer may have disabled Windows’networking. Contact your computer’s manufacturer for help.
4. After entering a username and password, a window appears that reads, “No
Domain Server could be found to validate your Username and Password.”
• Click on Start, Settings, Control Panel. Double-click on Network. Click on
the Configuration tab. Under The Following Network Components are Installed box, highlight Client for Microsoft Networks and click on the Properties button. Once you are in the Client For Microsoft Networks Properties window, make sure that Log on to Windows NT Domain is unchecked. Once you have made sure that it is unchecked, click on the OK button and restart your computer.
Instant Gigabit Network Adapter (EG1032/EG1064)
56
Linksys does not provide technical support for Linux, BSD, or other freeware and open source operating systems. Although many Linksys products have been proven to perform well under Linux and other freeware OSes, technical support for setup and troubleshooting is not provided. For information on where to find device drivers and setup instructions for Linux and other freeware OSes, visit the support pages and FAQ files on the Linksys website at www.linksys.com.
Linksys does not provide technical support for Beta operating systems.
There are different grades, or categories, of twisted-pair cabling. Category 5e is the most reliable and is highly recommended (and is required for Gigabit connections). Category 5 is a good second choice. Straight-through cables are used for connecting computers to a hub. Crossover cables are used for con­necting a hub to another hub (there is an exception: some hubs have a built-in uplink port that is crossed internally, which allows you to link or connect hubs together with a straight-through cable instead).
Linux, Open Source and Beta Operating Systems
Twisted-Pair Cabling
Instant Gigabit Series
55
10. In Network Neighborhood you can only see computers running the same oper-
ating system as your computer (i.e.,your PC is running Windows 95 and it can only see other Windows 95 computers and not any computer running Windows
98).
• Choose Start, Find, Computer and type the name of the computer in the
Network Neighborhood window that appears and click Find Now.
• Next, make sure that the you are using the same protocol(s) and workgroup
name on the 95 and 98 computers. To do this, click Start, Settings, Control Panel on two computers running different Windows operating systems. Click on the Networkicon, choose the Configuration tab, then click on the Identification tab for Workgroup name. Compare the protocols on both computers and make sure that they are the same. If any protocols are miss­ing, refer to page 60 to install any needed protocol(s).
• If all computers are using the same protocol(s) and Workgroup name, and
Windows 95 computers can't see Windows 98 computers, enable NetBIOS on all the computers using Windows 95 and 98. Follow these instructions:
• The IPX/SPX-compatib le protocol should be installed on all Windows com-
puters (see the Manually Installing the Network Components in Windows 95, 98, and Millennium section if you need to add this proto­col). Bring up the properties of the IPX/SPX-compatible protocol by click­ing on Start, Settings, Control Panel, then double-click the Network icon. Choose the Configuration tab and highlight IPX/SPX-compatible Protocol. Click on Properties. Now, to install NetBIOS, click on the NetBIOS tab. Put a check next to I want to enable NetBIOS over IPX/SPX. Click OK, then OK again. W indows will copy the appropriate files to your computer. When asked to restart your PC, remov e any floppy disks and click OK. Be sure to do this on all of your computers that are having trouble seeing your entire network.
11. The workgroup,protocols, cabling and driver are all working properly, but the
PC uses an AMD processor and it can only see itself in network neighborhood.
• In some instances with PCs using AMD processors, the IRQ assigned to the
card by the BIOS (as it gets listed on the bootup screens of most PCs) does­n't correspond to the IRQ assigned by Windows. This can be fixed by dis­abling the IRQ holder for PCI Steering in the Windows Device Manager. Refer to your PC's documentation for instructions or you can follow the suggested instructions below. Keep in mind that this procedure will vary depending on your computer’s configuration.
• Click on Start, Settings, Control Panel, then double click the System icon.
Click on the Device Manager tab. Open System Devices, then open PCI Bus.
Instant Gigabit Network Adapter (EG1032/EG1064)
58
5. On the Access Control Tab, User Level Access is selected, but Shared Level Access is grayed out and not accessible.
• You previously had your primary network logon set to Client for NetWare
Networks. On the Configuration tab of the Network Properties window, ensure that your primary network logon is set to Client for Microsoft Networks.
• Your personal web server PC or Microsoft Front Page may require you to choose a user level for security reasons.
6.In Network Neighborhood you can only see yourself and no other computers on the network.
• Make sure that the cables are connected correctly. Make sure you are get­ting Link or Activity lights on both the EtherFast Card and your hub. Try changing to a new cable that you know is working.
• Your workgroup name may be different from other computers on your net­work. Make sure each PC on the network is using the same workgroup name and protocol.
• Tr y using the Find Computer function.
7. In Network Neighborhood, you can see all other computers on the network but not yourself,and all other computers can see each other and not your comput­er.
• You may not have enabled File and Printer Sharing.
• The network card might not be setup properly. Try reinstalling the card’s drivers. To clean your system of the old installation, follo w the procedure in the Starting Over in Windows 95, 98, Millennium or 2000 section and then re-install.
8. Network Neighborhood is Empty.
• Verify that your Microsoft Client is installed. See the Windows 95 or 98 setup instructions in this guide for directions. Verify that you have logged in correctly. Refresh the screen by pressing F5 several times.
9. You receive DHCP Errors in Windows.
• If you are connecting to a DHCP server, check your cabling connection. If your network requires TCP/IP, check with your network administrator or your Windows documentation for proper settings.
• If you don’t have a DHCP server on your network and your network does not require TCP/IP, you may remove the TCP/IP Protocol from Windows’ networking. To do this, click on Start, Settings, Control Panel, then dou- ble-click on Network. Click once on the component entry with the words TCP/IP and Linksys or TCP/IP, then click on the Remove button. Click OK when finished and restart your PC.
Instant Gigabit Series
57
Glossary
10BaseT - An Ethernet standard that uses twisted wire pairs.
100BaseTX - IEEE physical lay er specification for 100 Mbps over two pairs of
Category 5 UTP or STP wire.
1000BASE-T - provides half-duplex (CSMA/CD) and full-duplex 1000Mbps Ethernet service over Category 5 links as defined by ANSI/TIA/EIA-568-A. Topology rules for 1000BASE-T are the same as those used for 100BASE-TX. Category 5 link lengths are limited to100 meters by the ANSI/TIA/EIA-568-A cabling standard. Only one CSMA/CD repeater will be allowed in a collision domain.
Adapter - Printed circuit board that plugs into a PC to add to capabilities or connectivity to a PC. In a networked environment, a network interface card (NIC) is the typical adapter that allows the PC or server to connect to the intranet and/or Internet.
Auto-negotiate - To automatically determine the cor rect settings. The term is often used with communications and networking. For example, Ethernet 10/100 cards, hubs and switches can determine the highest speed of the node they are connected to and adjust their transmission rate accordingly.
Backbone - The par t of a network that connects most of the systems and net­works together and handles the most data.
Bandwidth - The transmission capacity of a given facility, in terms of how much data the facility can transmit in a fixed amount of time; expressed in bits per second (bps).
Bit - A binary digit. The value - 0 or 1-used in the binary numbering system. Also, the smallest form of data.
Boot - To cause the computer to star t executing instructions. Personal comput­ers contain built-in instructions in a ROM chip that are automatically executed on startup. These instructions search for the operating system, load it and pass control to it.
Instant Gigabit Network Adapter (EG1032/EG1064)
60
• Click on the IRQ Steering tab. Remove the check from Use IRQ Holder and click OK. Windows will ask you to restart the PC (if it doesn’t ask you, then reboot the PC manually).
• After the computer boots up, Windows will try to re-detect the PCI Steering. Continue rebooting the PC until Windows stops detecting new hardware and settings for PCI Steering. This normally takes a total of four reboots.
Instant Gigabit Series
59
DHCP uses the concept of a "lease" or amount of time that a given IP address will be valid for a computer. The lease time can vary depending on how long a user is likely to require the Internet connection at a particular location. It's espe­cially useful in education and other environments where users change fre­quently. Using very short leases, DHCP can dynamically reconfigure networks in which there are more computers than there are available IP addresses.
DHCP supports static addresses for computers containing Web servers that need a permanent IP address. Dynamic IP Address - An IP address that is automatically assigned to a client station in a TCP/IP network, typically by a DHCP server. Network devices that serve multiple users, such as servers and printers, are usually assigned static IP addresses.
Dynamic Routing - The ability for a router to forward data via a different route based on the current conditions of the communications circuits. For example, it can adjust for overloaded traff ic or failing lines and is much more flexible than static routing, which uses a fixed forwarding path.
Ethernet - IEEE standard network protocol that specifies how data is placed on and retrieved from a common transmission medium. Has a transfer rate of 10 Mbps. Forms the underlying transport vehicle used by several upper-level proto­cols, including TCP/IP and XNS.
Fast Ethernet - A 100 Mbps technology based on the 10Base-T Ethernet CSMA/CD network access method.
FTP (File Transfer Protocol) - A protocol used to transfer files over a TCP/IP net­work (Internet, UNIX, etc.). F or e xample, after developing the HTML pages for a Web site on a local machine, they are typically uploaded to the Web server using FTP.
FTP includes functions to log onto the network, list directories and copy files. It can also convert betw een the ASCII and EBCDIC character codes. FTP operations can be performed by typing commands at a command prompt or via an FTP util­ity running under a graphical interface such as Windows. FTP transfers can also be initiated from within a Web browser by entering the URL preceded with ftp://.
Unlike e-mail programs in which graphics and program files have to be "attached," FTP is designed to handle binary files directly and does not add the overhead of encoding and decoding the data.
Instant Gigabit Network Adapter (EG1032/EG1064)
62
CAT 3 - ANSI/EIA (American National Standards Institute/Electronic Industries Association) Standard 568 is one of several standards that specify "categories" (the singular is commonly referred to as "CAT") of twisted pair cabling systems (wires, junctions, and connectors) in terms of the data rates that they can sustain. CAT 3 cable has a maximum throughput of 16 Mbps and is usually utilized for 10BaseT networks.
CAT 5 - ANSI/EIA (American National Standards Institute/Electronic Industries Association) Standard 568 is one of several standards that specify "categories" (the singular is commonly referred to as "CAT") of twisted pair cabling systems (wires, junctions, and connectors) in terms of the data rates that they can sustain. CAT 5 cable has a maximum throughput of 100 Mbps and is usually utilized for 100BaseTX networks.
CA T 5e- The additional cabling performance parameters of return loss and far­end crosstalk (FEXT) specified for 1000BASE-T and not specified for 10BASE-T and 100BASE-TX are related to differences in the signaling imple­mentation. 10BASE-T and 100BASE-TX signaling is unidirectional-signals are transmitted in one direction on a single wire pair. In contrast, Gigabit Ethernet is bi-directional-signals are transmitted simultaneously in both direc­tions on the same wire pair; that is, both the transmit and receive pair occupy the same wire pair .
CPU (Central Processing Unit) - The computing part of the computer. Also called the "processor," it is made up of the control unit and ALU.
Data Packet - One frame in a packet-switched message. Most data communi­cations is based on dividing the transmitted message into packets. F or e xample, an Ethernet packet can be from 64 to 1518 bytes in length.
Default Gateway - The routing device used to forward all traff ic that is not addressed to a station within the local subnet.
DHCP (Dynamic Host Configuration Protocol) - A protocol that lets network administrators manage centrally and automate the assignment of Internet Protocol (IP) addresses in an organization's network. Using the Internet's set of protocol (TCP/IP), each machine that can connect to the Internet needs a unique IP address. When an organization sets up its computer users with a con­nection to the Internet, an IP address must be assigned to each machine. Without DHCP, the IP address must be entered manuall y at each computer and, if computers move to another location in another part of the network, a new IP address must be entered. DHCP lets a network administrator supervise and dis­tribute IP addresses from a central point and automatically sends a new IP address when a computer is plugged into a different place in the network.
Instant Gigabit Series
61
IPCONFIG - A Windows NT or 2000 utility that provides for querying, defin­ing and managing IP addresses within a network. A commonly used utility for configuring networks with static IP addresses.
IPSec - IPSec (Inter net Protocol Security) is a developing standard for securi­ty at the network or packet processing layer of network communication. A big advantage of IPSec is that security arrangements can be handled without requiring changes to individual user computers.
LAN - A local area network (LAN) is a group of computers and associated devices that share a common communications line and typically share the resources of a single processor or server within a small geographic area (for example, within an office building).
Latency - The time dela y between when the first bit of a packet is received and the last bit is forwarded.
MAC Addr ess - The MAC (Media Access Control) address is your computer's unique hardware number.
Mbps (MegaBits Per Second) - One million bits per second; unit of measure­ment for data transmission.
mIRC - mIRC runs under Windows and provides a graphical interface for log­ging onto IRC servers and listing, joining and leaving channels.
Motherboard - A motherboard is the physical arrangement in a computer that contains the computer's basic circuitry and components.
Network- A system that transmits any combination of voice, video and/or data between users.
Network Mask - Also known as the "Subnet Mask".
NIC (Network Interface Card) - A board installed in a computer system, usu-
ally a PC, to pro vide netw ork communication capabilities to and from that com­puter system. Also called an adapter.
Instant Gigabit Network Adapter (EG1032/EG1064)
64
Full Duplex - The ability of a device or line to transmit data simultaneously in both directions.
Gateway - A de vice that interconnects netw orks with different, incompatib le com­munications protocols.
Half Duplex - Data transmission that can occur in two directions over a single line, but only one direction at a time. Hardware - Hardware is the physical aspect of computers, telecommunications, and other information technology devices. The term arose as a way to distinguish the "box" and the electronic circuitry and components of a computer from the pro­gram you put in it to make it do things. The pro gram came to be known as the soft­ware. Hub - The device that serves as the central location for attaching wires from workstations. Can be passive, where there is no amplication of the signals; or active, where the hubs are used like repeaters to provide an extension of the cable that connects to a workstation.
IEEE - The Institute of Electrical and Electronics Engineers. The IEEE describes itself as "the world's largest technical professional society -- promot­ing the development and application of electrotechnology and allied sciences for the benefit of humanity, the advancement of the profession, and the well­being of our members."
The IEEE fosters the development of standards that often become national and international standards. The organization publishes a number of journals, has many local chapters, and several large societies in special areas, such as the IEEE Computer Society.
IP Address - In the most widely installed level of the Internet Protocol (Internet Protocol) today, an IP address is a 32-binar y digit number that identi­fies each sender or receiver of information that is sent in packet across the Internet. When you request an HTML page or send e-mail, the Internet Protocol part of TCP/IP includes your IP address in the message (actually, in each of the packets if more than one is required) and sends it to the IP address that is obtained by looking up the domain name in the Uniform Resource Locator you requested or in the e-mail address you're sending a note to. At the other end, the recipient can see the IP address of the Web page requestor or the e-mail sender and can respond by sending another message using the IP address it received.
Instant Gigabit Series
63
STP (Shielded Twisted Pair) - Telephone wire that is wrapped in a metal sheath to eliminate external interference.
Subnet Mask - The method used for splitting IP networks into a series of sub­groups, or subnets. The mask is a binary pattern that is matched up with the IP address to turn part of the host ID address field into a f ield for subnets.
TCP (Transmission Control Protocol) - A method (protocol) used along with the Internet Protocol (Internet Protocol) to send data in the form of message units between computers over the Internet. While IP takes care of handling the actual delivery of the data, TCP takes care of keeping track of the individual units of data (called packet) that a message is divided into for efficient routing through the Internet.
TCP/IP - Transmission Control Protocol/Internet Protocol (TCP/IP) is the basic communication language or protocol of the Internet. It can also be used as a communications protocol in a private network (either an intranet or an extranet). When you are set up with direct access to the Internet, your comput­er is provided with a copy of the TCP/IP program just as every other computer that you may send messages to or get information from also has a copy of TCP/IP.
TFTP (Trivial File Transfer Protocol) - A version of the TCP/IP FTP protocol that has no directory or password capability.
Throughput - The amount of data moved successfully from one place to another in a given time period.
TX Rate - Transmission Rate.
UDP (User Datagram Protocol) - A communications method (protocol) that
offers a limited amount of service when messages are exchanged betw een com­puters in a network that uses the Internet Protocol (IP). UDP is an alternative to the Transmission Control Protocol (TCP) and, together with IP, is sometimes referred to as UDP/IP. Like the Transmission Control Protocol, UDP uses the Internet Protocol to actually get a data unit (called a datagram) from one com­puter to another. Unlike TCP, however, UDP does not provide the ser vice of dividing a message into packets (datagrams) and reassembling it at the other end. Specifically, UDP doesn't provide sequencing of the packets that the data arrives in. This means that the application program that uses UDP must be able to make sure that the entire message has arrived and is in the right order.
Instant Gigabit Network Adapter (EG1032/EG1064)
66
PCI (Peripheral Component Interconnect) - A peripheral bus commonly used in PCs, Macintoshes and workstations. It was designed primarily by Intel and first appeared on PCs in late 1993. PCI provides a high-speed data path between the CPU and peripheral devices (video, disk, network, etc.). There are typically three or four PCI slots on the motherboard. In a Pentium PC, there is generally a mix of PCI and ISA slots or PCI and EISA slots. Early on, the PCI bus was known as a "local bus."
PCI provides "plug and play" capability, automatically configuring the PCI cards at startup. When PCI is used with the ISA bus, the only thing that is gen­erally required is to indicate in the CMOS memory which IRQs are already in use by ISA cards. PCI takes care of the rest.
PCI allows IRQs to be shared , w hich helps to solve the prob lem of limited IRQs available on a PC. For example, if there were only one IRQ left over after ISA devices were gi v en their required IRQs, all PCI devices could share it. In a PCI­only machine, there cannot be insufficient IRQs, as all can be shared.
Port - A pathway into and out of the computer or a network device such as a switch or router. For example, the serial and parallel ports on a personal com­puter are external sockets for plugging in communications lines, modems and printers.
PPPoE(Point to Point Protocol over Ethernet) - A method used mostly by DSL providers for connecting personal computers to a broadband modem for Internet access. It is similar to how a dial-up connection works but at higher speeds and quicker access.
RJ-11 (Registered Jack-11) - A telephone connector that holds up to six wires. The RJ-11 the common connector used to plug a telephone into a wall.
RJ-45 (Registered Jack-45) - A connector similar to a telephone connector that holds up to eight wires, used for connecting Ethernet devices.
Static IP Address - A permanent IP address that is assigned to a node in an IP or a TCP/IP network.
Static Routing - Forwarding data in a network via a fixed path. Static routing cannot adjust to changing line conditions as can dynamic routing.
Storage - The semi-permanent or permanent holding place for digital data.
Instant Gigabit Series
65
Specifications
Model EG1032 Standards IEEE 802.3, IEEE 802.3u, IEEE 802.3ab, IEEE
802.3ad, IEEE 802.1p, IEEE802.1Q, PCI 2.1, PCI 2.2, ACPI
Protocol CSMA/CD
Ports: 1 Straight-Through
10BaseT/100BaseTX/ 1000BaseT RJ-45 Port
Interface: PCI Local Bus Version 2.1 or better Cabling Type: 10BaseT: UTP/STP Category 3 or better
100BaseTX: UTP/STP Category 5 or better 1000BaseT: UTP/STP Category 5e or better
Topology: Star Speed: Full Duplex: 20Mbps, 200Mbps or 2000Mbps
Half Duplex:10Mbps, 100Mbps or 1000Mbps
WOL Support: Remote Wake-Up
Power Management Event (PME)
Bus T ype: 32-Bit PCI LEDs: Link/Activity, 1000Mbps
Specifications for EG1032
Instant Gigabit Network Adapter (EG1032/EG1064)
68
Network applications that want to save processing time because they have very small data units to exchange (and therefore very little message reassembling to do) may prefer UDP to TCP.
Upgrade - To replace existing software or firmware with a newer version.
Upload - To receiv e a file transmitted over a netw ork. In a communications ses-
sion, upload means transmit, download means receive.
URL (Uniform Resource Locator) - The address that defines the route to a file on the Web or any other Internet facility. URLs are typed into the browser to access Web pages, and URLs are embedded within the pages themselves to provide the hypertext links to other pages.
UTP - Unshielded twisted pair is the most common kind of copper telephone wiring. Twisted pair is the ordinary copper wire that connects home and many business computers to the telephone company. To reduce crosstalk or electro­magnetic induction between pairs of wires, two insulated copper wires are twisted around each other. Each signal on twisted pair requires both wires. Since some telephone sets or desktop locations require multiple connections, twisted pair is sometimes installed in two or more pairs, all within a single cable.
VLAN (Virtual LAN) - A logical association that allows users to communicate as if they were physically connected to a single LAN, independent of the actu­al physical configuration of the network.
Wake-on-LAN - Wake on LAN is a technology that allows a network profes­sional to remotely power on a computer or to wake it up from sleep mode.
WAN - A communications netw ork that covers a wide geographic area, such as state or country.
WINIPCFG - Conf iguration utility based on the Win32 API for querying, defining and managing IP addresses within a network. A commonly used util­ity for configuring networks with static IP addresses.
Workgroup - Two or more individuals that share files and databases.
Instant Gigabit Series
67
Instant Gigabit Network Adapter (EG1032/EG1064)
Dimensions: 5” x 6.8” x .75” (127mm x 173mm x 19mm)
Unit W eight: 3.2 oz. (0.09 Kg)
Power: 5W Maximum
Certifications: FCC Class B
CE Mark, Commercial
Operating Temp.: 32ºF to 122ºF (0ºC to 49ºC)
Storage Temp. : -4ºF to 158ºF (-20ºC to 70ºC)
Operating Hum.: 10% to 85% Non-Condensing
Storage Hum.: 5% to 90% Non-Condensing
Dimensions: 5” x 6.8” x .75” (127mm x 173mm x 19mm)
Unit W eight: 3.2 oz. (0.09 Kg)
Power: 5W Maximum
Certifications: FCC Class B
CE Mark, Commercial
Operating Temp.: 32ºF to 122ºF (0ºC to 49ºC)
Storage Temp. : -4ºF to 158ºF (-20ºC to 70ºC)
Operating Hum.: 10% to 85% Non-Condensing
Storage Hum.: 5% to 90% Non-Condensing
Environmental for EG1032
Environmental for EG1064
70
Instant Gigabit Series
Model EG1064
Standards IEEE 802.3, IEEE 802.3u, IEEE 802.3ab, IEEE
802.3ad, IEEE 802.1p, IEEE802.1Q, PCI 2.1, PCI 2.2, ACPI
Protocol CSMA/CD
Ports: 1 Straight-Through 10BaseT/100BaseTX/
1000BaseT RJ-45 Port
Cabling Type: 10BaseT: UTP/STP Category 3 or better
100BaseTX: UTP/STP Category 5 or better 1000BaseT: UTP/STP Category 5e or better
Topology: Star
Speed: Full Duplex: 20Mbps, 200Mbps or 2000Mbps
Half Duplex:10Mbps, 100Mbps or 1000Mbps
WOL Support: Remote Wake-Up
Power Management Event (PME)
Bus T ype: 32 or 64-Bit PCI
LEDs: Link/Activity, 1000Mbps
Specifications for EG1064
69
Contact Information
For help with the installation or operation of this product, contact Linksys Customer Support at one of the phone numbers or Internet addresses below.
Information 800-546-5797 (LINKSYS) Tech Suppor t and RMA Issues 800-326-7114
949-261-1288
Fax 949-261-8868 Email support@linksys.com Web http://www.linksys.com FTP Site ftp.linksys.com
Instant Gigabit Network Adapter (EG1032/EG1064)
72
Warranty Information
BE SURE TO HAVE YOUR PROOF OF PURCHASE AND A BARCODE FROM THE PRODUCT'S PACKAGING ON HAND WHEN CALLING. RETURN REQUESTS CANNOT BE PROCESSED WITHOUT PROOF OF PURCHASE.
IN NO EVENT SHALL LINKSYS’LIABILITY EXCEED THE PRICE PAID FOR THE PRODUCT FROM DIRECT, INDIRECT, SPECIAL, INCIDEN­TAL, OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THE PRODUCT, ITS ACCOMPANYING SOFTWARE, OR ITS DOCU­MENTATION. LINKSYS DOES NOT OFFER REFUNDS FOR ANY PROD­UCT.
LINKSYS OFFERS CROSS SHIPMENTS, A FASTER PROCESS FOR PRO­CESSING AND RECEIVING YOUR REPLACEMENT. LINKSYS PAYS FOR UPS GROUND ONLY. ALL CUSTOMERS LOCATED OUTSIDE OF THE UNITED STATES OF AMERICA AND CANADA SHALL BE HELD RESPONSIBLE FOR SHIPPING AND HANDLING CHARGES. PLEASE CALL LINKSYS FOR MORE DETAILS.
Instant Gigabit Series
71
© Copyright 2001 Linksys, All Rights Reserved.
Printed in the USA.
http://www.linksys.com
Loading...