For further details regarding use, adjustment, or programming of your Listen products visit our website at
www.listentech.com/support-manuals or contact Listen at +1.801.233.8992 or 1.800.330.0891.
Page 2
Dear Valued Customer,
Thank you for choosing Listen! We are dedicated to providing you with the highest
quality products available, and take pride in delivering outstanding performance to
ensure you are completely satised.
We independently certify each of our products to the highest quality standards and
back them with a limited lifetime guarantee. We are available to answer any questions
you might have during installation or in the operation of our products. At Listen, it’s all
about you, should you have any comments or suggestions we’re here to listen.
Here’s how to reach us:
+1.801.233.8992
+1.800.330.0891 North America
+1.801.233.8995 fax support@listentech.com www.listentech.com
Thank you and enjoy your listening experience!
Best regards,
Russell Gentner and the Listen Team
• In the few instances where repairs were needed, 99% of all clients indicated that
they were happy with repair turn-around-times and 85% of the time, clients were
without their product for less than 10 days!
• Overall client satisfaction of working with Listen was rated 4.8 out of 5.
• “Please continue with your excellent attitude toward customer satisfaction.
You guys are great!”
• “I’ve never had such good service from any company. Keep up the good work!”
4. Connect Ear Phone ……………………………………………………………………………………………… 8
Using the Neck loop/Lanyard ………………………………………………………………………………… 8
Using the 3.5mm Headset Extension Cable …………………………………………………………… 8
5. Turn the Unit On ……………………………………………………………………………………………………… 9
7. Adjust Volume ……………………………………………………………………………………………………… 14
Battery & Belt Clip …………………………………………………………………………………………………………… 15
Low Battery Indication ……………………………………………………………………………………………… 15
Belt Clip Installation/Removal …………………………………………………………………………………… 15
Accessing Battery Compartment ……………………………………………………………………………… 16
Reset to Factory Default Settings ……………………………………………………………………………… 16
Advanced Program Features an Listen Technologies’ UI Conguration Software …………… 17
Squelch …………………………………………………………………………………………………………………… 17
Channel Labels ………………………………………………………………………………………………………… 17
Auto Power Mode …………………………………………………………………………………………………… 18
Auto OFF Mode ………………………………………………………………………………………………………… 18
Unit ID ……………………………………………………………………………………………………………………… 18
Brightness Control ……………………………………………………………………………………………………… 18
Auto Seek Mode ……………………………………………………………………………………………………… 18
Jack Sense ………………………………………………………………………………………………………………… 18
Unit Information ………………………………………………………………………………………………………… 19
Reset to Factory Defaults ………………………………………………………………………………………… 19
Firmware Update ……………………………………………………………………………………………………… 19
Troubleshooting LR-5200 Receivers ………………………………………………………………………………… 20
Compliance Notice and FCC Statement ………………………………………………………………………… 21
Warranty ………………………………………………………………………………………………………………………… 22
Contacting Listen Technologies ……………………………………………………………………………………… 23
LR-5200-IR IDSP RECEIVER MANUAL l PAGE 2
Page 4
iDSP™ Receivers
The LR-5200 is a powerful Assistive Listening Receiver designed to be compact and simple to use. The
unique design of the iDSP™ receiver family allows them to be worn as a necklace, making this the
most inconspicuous ALS receiver on the market.
Headset
Earbuds
Hearing Aid
Ear Speaker
Ear Phone/
Neck Loop
Lanyard
T-Coil
Belt Clip
Extension
Cable
Each receiver can be purchased with a Ear Phone/Neck Loop Lanyard that is designed to hold the
receiver like a necklace similar to the Blue Tooth™ transceivers used with many of the today’s hearing
aids. The Ear Phone/Neck Loop Lanyard can be used as the induction loop for those users who have
T-coil enabled hearing aids or cochlear implants, inducing the received audio directly into these T-coil
enabled devices. The Ear Phone/Neck Loop Lanyard also provides the connection to Listen’s Universal
Ear Speaker, Earphones and Headphones, incorporating a short connection cable that plugs directly
into the Ear Phone/Neck Loop Lanyard 3.5mm headset jack located 2/3 of the way up the lanyard.
A second 3.5mm extension cable provided with Listen’s universal earphones provides the length of
cable required to use the belt clip.
PAGE 3 l LR-5200-IR IDSP RECEIVER MANUAL
Page 5
LR-5200 Quick Reference
1. OLED Display Area
3. Up/Down
Volume Control
2. Micro USB
4. Programmable
Channel Select
1. OLED Display Area: Displays battery status, unit ID, channel status, volume status and charge activation
2. Micro USB: USB charging, programming, rmware updates and inventory dispensing
3. Up/Down Volume Control: Press momentarily to adjust the volume up/down or press and hold to ramp
the volume.
Note: Press and hold both up and down buttons for 5 seconds to activate channel select, use up and
down to change the channel. Press power to save and exit
4. Programmable Channel Select: Cycle through active channels, seek to or lock to a channel.
5. 3.5 mm Output Jacks
6. Belt Clip
7. Charging Contact
8. Power On/Off
9. LED
10. Battery
Protective Pull Tab
11. Battery Door
5. 3.5 mm Output Jacks: Connect Listen Earphone/Neck Loop Lanyard for use with T coil hearing aids
or with Universal Ear Speaker or Headphone.
6.Belt Clip: To remove, remove screw and pull belt clip from unit. To install place belt clip in place
and insert screw.
7. Charging Contact: For use with Listen charging tray options.
8. Power On/Off: Press and hold for 1 second to turn on. Press and hold for 3 seconds to turn off.
9. LED: Indicates low battery condition and charging status
11. Battery Door: Can be removed to access battery and product labeling information.
LR-5200-IR IDSP RECEIVER MANUAL l PAGE 4
Page 6
LR-5200 Specications
Product Specication: LR-5200-IR
Audio System Frequency Response 63 Hz - 15 kHz (±3 dB)
System Signal to Noise Ratio >60dB
System Distortion <2% total harmonic distortion (THD) at 80% deviation
Output/s Two (2) 3.5 mm (0.14 in.) connectors, unbalanced, 0 dBu
nominal output level, 16 mW maximum, impedance 32 ohm,
accepts mono or stereo phone plug
Controls User Controls
Set-up Controls Press and hold up/down volume buttons for 5 seconds to enter
channel adjust, use up/down to select channel
Programming Via software and USB port
Indicators LED Flashes when batteries are low or to indicate charging,
solid when fully charged
Display Channel designation, battery level, unit number, charging status,
volume status
RF Carrier Frequencies 2.3 MHz, 2.8 MHz, 3.3 MHz, 3.8 MHz
Number of Channels Four (4) selectable channels
Frequency Accuracy ± .005% stability 32 to 122 ºF (0 to 50 ºC)
Modulation FM Wideband, ±50 kHz deviation Max, 50 uS de-emphasis
IR Squelch Programmable in 20 steps, automatic on loss of signal
Power Save Mode Turns unit off after a specied time of no IR signal, default
is 30 minutes
Sensitivity Better than one (1) nW/cm2 @40 dB SNR
Power Battery Type Lithium Ion
Battery Life 8 Hours of typical use
Battery Charging Time Fully charged in 2.5 Hours
Power Supply Micro USB connector, 5 V, 500 mA
Physical Dimensions (H x W x D) 3.75 x 2.0 x 0.64 in. (9.6 x 5.0 x 1.7 cm)
Dimensions with Belt Clip 3.75 x 2.0 x 0.80 in. (9.6 x 5.0 x 2.1 cm)
Unit Weight 1.9 oz. (53.9 g)
Unit Weight with Battery 2.8 oz. (79.4 g)
Shipping Weight 3.5 oz. (99.2 g) with a 1 lbs. (0.45 kg) minimum
Color Flat Black
Environmental Temperature - Operation 14 to 104 ºF (-10 to 40 ºC)
Temperature - Storage (-)4 to 122 °F (-20 to 50 °C)
Relative Humidity 0 to 95% relative humidity, non-condensing
Compliance Standards FCC Part 15, ICS-03, CE, RoHS, WEEE
Power, up/down volume, Listen button for end user channel selection
PAGE 5 l LR-5200-IR IDSP RECEIVER MANUAL
Page 7
Safety Cautions!
Hearing Safety:
This product is designed to amplify audio to a high volume level which could potentially cause hearing damage if used improperly. To protect your hearing make sure the volume is turned down before
putting on the ear speaker or headphones. Then adjust the volume up to the minimum setting require
to hear clearly. Do not allow children or other unauthorized individuals to have access to this product
without supervision.
Medical Device Safety:
Before using this Listen product with an implantable or other medical device, consult your physician or
manufacturer of your implantable or other medical device. Always make sure you are using this product in accordance with the safety guidelines established by your physician or the implantable device
manufacturer.
Recycling :
Help Listen Technologies protect the environment! Please take the time to dispose of your equipment
properly.
Product Recycling Instructions:
Please do NOT dispose of your Listen Technologies equipment in the household trash.
Please take the equipment to an electronics recycling center; OR, return the product to
the factory for proper disposal.
Battery Recycling Instructions:
Please do NOT dispose of batteries in the household trash. Please take the batteries to a
retail or community collection point for recycling.
LR-5200-IR IDSP RECEIVER MANUAL l PAGE 6
Page 8
Quick Setup and Operation Instructions:
1. Unpack Unit
Inspect the unit for physical damage. If damage is apparent, please contact Listen Technologies
technical support for assistance.
2. Activate Battery
Remove the clear plastic pull tab located at the
bottom of the battery door, this will activate the
internal battery connections. Note: upon rst
activation the battery will have a limited charge,
we recommend the unit be charged immediately.
3. Charge Battery
Fully charge the rechargeable Lithium Ion battery by connecting the unit to one of Listen Technologies
charging options.
Pull the tab to activate
the internal battery
a. LA-380 Intelligent 12-Unit Charging/Carrying Case
b. LA-381 Intelligent 12-Unit Charging Tray
c. LA-421 1-Port USB Charger (comes with cable)
d. LA-423 4-Port USB Charger (comes with 4 cables)
e. LA-422 USB to Micro USB cable (Connects iDSP™ receiver to any standard USB port)
When connected to a charging option the OLED status display will show the battery charge Icon
momentarily and the status LED next to the power button will begin to ash indicating that the unit
is charging.
OLED Display:
Charging Icon when
rst connected to a
charging source
Indicated Unit #,
Charge % and Channel
Assignment when
removed for charging
Status LED:
Flashes during charging
Solid when charge is
complete
When the unit reaches 100% charged the status LED next to the power button will stop ashing and
will be solid.
PAGE 7 l LR-5200-IR IDSP RECEIVER MANUAL
Page 9
4. Connect Ear Phone
Using The Ear Phone/Neck Loop Lanyard
Connect the Listen Intelligent ear
phone/neck loop lanyard to the
two 3.5 mm output jacks on the
unit. Then connect the short cable
ear speaker or headphones to
the 3.5mm output jack on the
lanyard. The lanyard neck loop
is placed over the head and
worn as a necklace.
This is the preferred method of
wearing the receiver for best
performance!
For T-coil compatible hearing aid
use simply disconnect the ear
speaker or headset from the ear
phone/neck loop lanyard.
Important: Always wear the receiver
in such a way that there is nothing
covering the receiver, if covered or
obstructed the receiver will have
poor range and performance!
Ear
Speaker
Ear Phone/
Neck Loop
Lanyard
Headset
Earbuds
Using The 3.5mm Earphone Extension Cable
If the receiver is to be clipped to a belt or waistband a long extension cable is used. Connect the
extension cable to the ear speaker, headset or earphones, then connect the extension cable into one
of the 3.5 mm output jacks on top of the receiver.
Ear
Speaker
Extension
Cable
Headset
Earbuds
LR-5200-IR IDSP RECEIVER MANUAL l PAGE 8
Page 10
5. Turn the Unit On
Press and hold the Power Button for 1 second to turn the receiver on, the unit display will show the
unit ID, battery status and the current channel. Each item will be displayed and then the display
will turn off.
OLED Display:
Indicates Unit #,
Charge %
and Channel
Assignment
when power
button is pressed
To view the unit ID, battery status or channel while the unit is powered, momentarily press the power
button. To turn the receiver off, press and hold the power button for 3 seconds.
#123
Power Button:
Press and hold for
1 second to turn
on, press and hold
for 3 seconds to
turn off
6. Programmable Channel Select (Listen Button)
The Main advantage of the LR-5200 receiver is the functionality of the programmable Listen Button.
The Listen Button can be programmed for Channel Select Mode, Seek, or be Disabled. This mode
can only be changed via the iDSP Software Suite. The default mode is Channel Select Mode.
Note: The LR-5200-IR receiver operates on 4 wide band channels. Channel 1 (2.3 MHz), Channel 2
(2.8 MHz), Channel 3 (3.3 MHz) and Channel 4 (3.8 MHz). In order for the LR-5200 to receive audio it
must be on the same channel (frequency) as a transmitter/radiator in the facility.
Channel Select Mode
The Listen Button on your receiver has been
programmed from the factory for Channel
Select Mode. This mode is especially useful
for applications where users are required to
select between active channels (such as
language interpretation, multiple exhibits or
multiple classrooms), and you don’t want
them to have to go through all available
channels to nd the appropriate channel. In
this mode the button can be programmed
to increment only through the desired active
channels in your facility and lock out all the
other unused channels.
PAGE 9 l LR-5200-IR IDSP RECEIVER MANUAL
CH 1
1. Channel Select:
(Listen Button)
Page 11
In this mode when the Listen Button is pressed the unit will increment through the channel list to the
next programmed channel. For example if there are three channels programmed (English, Spanish
and German) and the unit is on English and the button is pressed the unit will switch to Spanish. If the
button is pressed again the unit will switch to German and an additional press will take the unit back to
English again.
There are two modes to customize the channel list for the Listen Button. The two modes are Automatic
Channel Selection and Manual Channel Selection. These modes can be programmed using the unit
or via the IDSP Software Suite. See page 17.
Your Listen receiver has been shipped to you with the Automatic Channel Selection, Auto 4 (channels
1, 2, 3 and 4) enabled.
LR-5200-IR IDSP RECEIVER MANUAL l PAGE 10
Page 12
1. Automatic Channel Selection
In the Automatic Channel Selection mode the user decides how many channels of audio are to be
received by the unit. In this mode the unit automatically selects the channels to be used together.
The unit is defaulted to Auto 4.
1. Auto
Select Mode:
Press and hold
the Power and
Up button
simultaneously
for 3 seconds
Auto 1 (Channel 1)
Auto 2 (Channels 1, 2)
Auto 3 (Channels 1, 2, 3)
Auto 4 (Channels 1, 2, 3, 4)
The user selects the number of channels by using the following sequence.
Simultaneously press and hold the UP and POWER button for 3 seconds. The unit will display “Auto 4”
on the display. Press the UP/DOWN button for the number of desired channels. Momentarily press
the POWER button to save the setting or after 5 seconds of no activity the setting is saved and the
unit returns to normal operation.
Auto 4
3. Save/Exit:
Press power button
to save and exit.
2. Scroll Up/Down:
Use the up or
down button to
scroll through
available options
Or use the IDSP Software Suite for set up. See page 17.
2. Manual Channel Selection
In the Manual Channel Selection mode the user decides specically which channels are to be
received by the unit.
The user selects these channels by using the following sequence.
PAGE 11 l LR-5200-IR IDSP RECEIVER MANUAL
Page 13
4. Save/Exit:
Press power button
1. Manual
Select Mode:
Press and hold
the Power and
Down button
simultaneously
CH 1
to save and exit.
2. Scroll Up/Down:
Use the up or
down button to
scroll through
available channels
for 3 seconds
3. Channel Select:
(Listen Button)
Push Listen button to select/
de-select the channel
Simultaneously press and Hold the DOWN and POWER button for 3 seconds. The unit will display
“Manual” on the display for 3 second and then displays the current channel. If the channel is used
(meaning the Listen Button can select it) the channel will be solid; if not it will ash. Press the LISTEN
button for each selected channel to change between “used” (solid) and “not used” (ashing). Press
the UP/DOWN button to scroll through all available channels. Momentarily press the POWER button
to save and end or after 5 seconds of no activity the setting are saved and the unit returns to normal
operation. Note: The IDSP Software Suite can also be used for set up! See page 17.
Channel Select Mode
Once the channels have been selected via the Automatic Channel Selection or the Manual
Channel Selection modes a quick change to a specic channel can be made easily. This can be
accomplished by the following process:
3. Save/Exit
Press power button to
save and exit
1. Channel Select Mode:
Press and hold Up
and Down button
simultaneously for 5
seconds
CH 1
2. Scroll Up/Down:
Use the Up or Down
button to scroll through
available channels
LR-5200-IR IDSP RECEIVER MANUAL l PAGE 12
Page 14
Select the channel to be changed via the Listen Button. Press and hold the volume up and down
buttons simultaneously for 5 seconds. The current channel will begin to ash on the display.
Use the volume up or down button to scroll through the available channels. Once the desired
channel is located momentarily press the power button to save and exit the channel select mode or
if no button is pressed for 5 seconds then the selected channel will be saved and the unit will exit the
channel select mode.
Seek Mode
Seek Mode is another way to nd an active channel in a venue. In the Seek Mode with a press of
the Listen Button the unit searches for and locks onto the next active channel in the list of available
channels. This mode is useful when users are moving from room to room or may not know which
channel to select.
Disabled
When in the disabled mode the Listen Button has no function.
Listen Button Lock
Once an active channel is found it is sometimes desirable to lock the unit onto the currently tuned
channel and not allow the user to make any channel changes. This can be accomplished by pressing
and holding the listen button for 5 seconds. When the unit enters locked mode the unit will show the
locked symbol on the display for 3 second. When locked, each time the Listen Button is pressed the
unit will show the locked symbol on the display for 3 seconds.
OLED Display:
A closed lock
will display.
To unlock the unit simply press and hold the Listen button for 5 seconds. When the unit is unlocked the
unit will show the unlocked symbol on the display.
PAGE 13 l LR-5200-IR IDSP RECEIVER MANUAL
Lock Mode:
Press and hold the
Listen button for
5 seconds.
Page 15
OLED Display:
An open lock
will display.
Un-Lock Mode:
Press and hold the
Listen button for
5 seconds.
7. Adjust Volume
Adjust the listening volume to a comfortable listening level via the volume up/down buttons.
OLED:
Indicates the
level in a % of
maximum level
If the volume is adjusted while there is no audio present the unit will output a momentary tone each
time the button is pressed allowing the user to gauge and adjust the audio level to a comfortable
listening level. The volume level will be displayed for 3 seconds and then the display will turn off.
Note: To protect the users hearing, at power up the receiver will automatically reset to a 25% volume
level. Put on a headset and then adjust the volume to a comfortable listening level.
50%
LR-5200-IR IDSP RECEIVER MANUAL l PAGE 14
Volume Up/Down
Use the volume up
or down to raise/
lower volume
Page 16
Battery & Belt Clip
Low Battery Indication
When the unit detects a low battery condition it will cause the status LED to ash slowly indicating that
the unit needs to be charged. When the light begins to ash the unit has approximately 30 minutes of
receiver use before the unit will turn off. Press and release the power button and the battery charge %
will be displayed on the OLED screen temporarily.
OLED Display:
Press the Power
Status LED:
Begins to ash
when receiver
has less than an
estimated 30
minute use left
on the charge
button to get
the status of
the battery
charge life
100%
OLED Indicates
a % of charge
Belt Clip Installation/Removal
To remove belt clip, remove screw and pull belt clip from unit. To install place belt clip in place and
insert screw.
Belt Clip Screw:
PAGE 15 l LR-5200-IR IDSP RECEIVER MANUAL
Page 17
Accessing Battery Compartment
To access the battery compartment simply remove the belt clip by pulling down and out on the
battery door locking tab. Note: The product labeling information can be found behind the battery
and includes the product model number, description, serial number, contact information and
compliance statement.
Door
locking
tab
Battery door
Reset to Factory Default Settings
The unit can be returned to its factory default settings at any time by the following steps:
1. Turn the unit off
2. Press and hold down the volume down button while pressing and holding the power button
for 1 second to turn the unit on
3. Continue to hold down the volume down button while the unit powers on. The OLED display
will show the Unit #, Charge Level %, Channel Selection and end with “Reset?”
4. Release the volume down button when Reset is displayed on the OLED display.
5. Press the power button to conrm default is desired. Once pressed the unit will display
“Defaulted” on the OLED display. The unit has now returned to the factory default state
6. If 5 seconds lapses before the power button is the pressed, the unit will time out and the unit
will not reset to the factory default settings
LR-5200-IR IDSP RECEIVER MANUAL l PAGE 16
Page 18
Advanced Program Features and Listen’s iDSP Software Suite
To manage the advanced program features on any of the iDSP™ receivers a windows based User
Interface (UI) software is required.
This software is available free of charge
from Listen Technologies. To download the
software log onto http://www.listentech.com/
support/software/idsp-software-suite/
and follow the instructions.
With the UI software, direct communication
is provided via the Micro USB connection
on the receiver. Once connected the UI
software provides setup and adjustment of
the following functions of the LR-5200 receiver.
Note: A help le for the UI software is included
with the download and will provide detailed
instructions for set up and management of
all the advanced program features of the
LR-5200 receiver.
Squelch
The purpose of squelch is to mute the audio output of the receiver when the signal from the
transmitter/ radiator(s) is turned off or the level is too weak to be received. Without squelch radio
noise will be heard in the earphone. The squelch on the receiver can be adjusted to mute the
audio at different signal strengths. There are 20 squelch settings. The lowest squelch setting (no
squelch) is “0” and the tightest squelch setting is “20”. Your Listen receiver has been shipped to
you with the squelch setting of 3.
When to Adjust Squelch Setting:
For maximum range the squelch setting should be set to a low level (0, 1, or 2). However
when setting the squelch level low radio noise will be heard in the earphone when the
signal strength is low.
If no radio noise is desired to be heard when the signal strength is low then set the squelch
setting to a higher number. When setting the squelch higher than 3 the receiver will have
reduced range due to the audio being cut off when the signal is low.
Channel Labels
The channel labels are displayed on the OLED status screen. The default is the channel number the
receiver has been programmed to receive, i.e. “CH-1”. Customization of this display can be created
to better identify the type of audio, for example CH-1 could be changed to display “Spanish” if the
receiver is used for language translation.
PAGE 17 l LR-5200-IR IDSP RECEIVER MANUAL
Page 19
Auto Power Mode
The auto power mode will automatically power the receiver on when the unit is removed from
the charging device, displaying the unit ID, battery status and the active channel. When the unit is
returned to the charging device the unit will automatically turn off and resume charging operation.
Your Listen receiver has been shipped to you with the Auto Power Mode enabled.
Auto OFF Mode
The Auto OFF Mode when enabled will automatically turn the receiver off after a period of time if no
IR signal is detected by the receiver. There are four setting OFF, 10, 15, and 30 minutes. Your Listen
receiver has been shipped to you with the Auto OFF Mode enable to 30 minutes.
Unit ID
The unit ID number provides a unique identication for each receiver that is displayed on the OLED
status screen. This can be any 3 digit number between 000 and 999. The unit ID allows venues to track
individual units and for easy dispensing and inventory control. Your Listen receiver has been shipped to
you with a Unit ID of 000.
Brightness Control
The Brightness Control adjusts the level of brightness of the OLED display. There are four settings Auto,
Bright, Dim and Disabled. In the Auto mode the unit uses an internal light sensor and automatically dims
the display when the light level is below approximately 10 Lux. In the Bright, Dim or Disabled mode the
unit disables the light sensor and leaves the OLED in the selected Bright or Dim state. In the disabled
mode the unit disables the display from lighting during normal operation except for the power on
sequence or when the power button is momentarily pressed to check status. The receiver is shipped
with the Auto Brightness Control Mode enabled.
Auto Seek Mode
When Auto Seek Mode is enabled the receiver will power up to the same channel that it was on
when it was last turned off. If no signal is present or the signal is lost on that channel the receiver will
continuously seek for a channel with IR signal until one is found. Auto seek is excellent for applications
where users are moving from room to room or exhibit to exhibit. Auto Seek Mode has two settings
ON and OFF. Your Listen receiver has been shipped to you in the Auto Seek OFF Mode.
Jack Sense
The jack sense mode when enabled will automatically turn the receiver on when a headset is inserted
into the 3.5 mm output jack on the receiver. The receiver will automatically turn off after 60 seconds
when the headset is removed from the 3.5 mm output jack. Your listen receiver has been shipped to
you with the Jack Sense Mode disabled.
Note: If Jack Sense is on and Auto Power is on, the receiver will ignore jack sense while on the charger.
LR-5200-IR IDSP RECEIVER MANUAL l PAGE 18
Page 20
Unit Information
When a unit is connected to the conguration software the software extracts specic information
from the unit and displays it for the user. This information includes the model number, frequency,
Serial Number and Firmware Version.
Reset to Factory Defaults
The unit can be returned to the factory default settings.
Note: When resetting the unit to factory default via the software the unit ID is not reset.
Firmware Update
The rmware update function will check via the internet to see if a rmware update is available for
the receiver.
Note: Battery level must be greater than 10% to perform a rmware update!
PAGE 19 l LR-5200-IR IDSP RECEIVER MANUAL
Page 21
Troubleshooting LR-5200 Receivers:
The receiver has no power.
Make sure the unit has either a fully charged battery or a Listen approved wall charging transformer is
connected. Make sure the Power button on the top of the unit has been pressed to turn the unit ON. If this
does not work, make sure the battery is installed properly and / or install a different battery.
There is no audio.
Make sure the volume control is turned up on the receiver to at least 25%. Check the Intelligent Earphone/
Neck Loop Lanyard to insure it’s plugged in all the way into the jacks on the top of the unit. Make sure the
Ear Phone is plugged into the Ear Phone/Neck Loop Lanyard. Check to insure the transmitter/radiator(s) is
broadcasting an audio source. Verify the receiver is tuned to the same channel (frequency) as the transmitter/
radiator(s). If the IR signal is too weak, the receiver will squelch and mute the audio source; move closer to the
radiator or add more radiators to provide more range and freedom of movement.
The audio is distorted.
Check the receiver is on the correct channel and make sure your using the clearest channel possible. Verify
the audio on the transmitter is not turned up too loud; this will cause distortion. Insure the Intelligent Ear Phone/
Neck Loop Lanyard connectors are pushed all the way into the jacks on top of the unit. Check the Ear Phone
to verify it is plugged all the way into the Ear Phone/Neck Loop Lanyard. Make sure the receiver is not too close
to the transmitter/radiator.
I cannot pick up the signal on the receiver.
Check to make sure the receiver and the transmitter are on the same exact channel frequency. Also verify
the receiver is in broadcast range of the transmitter/radiator by moving closer.
My battery is not charging.
Verify the clear plastic pull tab has been removed from the receiver battery door engaging the battery
connections. Make sure the battery is installed properly and that the unit is plugged into the charging device
correctly. Check the charging device to verify it is plugged in the proper power outlet and power is available
at the outlet. If this does not work, install a different battery.
I want to run the unit from a wall transformer.
Simply plug a Listen approved charging transformer (LA-421) into the Micro USB connector on the side of the
unit. A battery must be installed at all times even when operating the unit with a wall charging transformer.
LR-5200-IR IDSP RECEIVER MANUAL l PAGE 20
Page 22
Compliance Notice and FCC Statement
and Industry Canada Statements
Compliance Notice
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) These devices may not cause harmful interference, and (2) these devices must
accept any interference received, including interference that may cause undesirable operation.
FCC Statement
This equipment has been tested and found to comply with the limits for a class B digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
This equipment has been certied to comply with the limits for a class B computing device, pursuant
to FCC and IC Rules. In order to maintain compliance with FCC and IC regulations, shielded cables
must be used with this equipment. Operation with non-approved equipment or unshielded cables is
likely to result in interference to radio and TV reception. The user is cautioned that changes and
modications made to the equipment without the approval of manufacturer could void the user’s
authority to operate this equipment.
Industry Canada Statement
This equipment complies with ICES-003 class B.
CAN ICES-3 (B)/NMB-3(B)
PAGE 21 l LR-5200-IR IDSP RECEIVER MANUAL
Page 23
Warranty
Listen Technologies Corporation (Listen) product warranty is only available to the original end purchaser of
the product and cannot be transferred.
Warranty is only valid if online form is completed or warranty card has been returned within 90 days of
purchase. This warranty is void if damage occurred because of misuse or if the product has been repaired
or modied by anyone other than a factory authorized service technician.
Warranty does not cover normal wear and tear on the product or any other physical damage unless the
damage was the result of a manufacturing defect. Listen is not liable for consequential damages due to
any failure of equipment to perform as intended.
Listen shall bear no responsibility or obligation with respect to the manner of use of any equipment sold
by it. Listen specically disclaims and negates any warranty of merchantability or tness of use of such
equipment including, without limitation, any warranty that the use of such equipment for any purpose will
comply with applicable laws and regulations. The terms of the warranty are governed by the laws of the
state of Utah, USA.
In the rst ninety days after purchase, any defective product will be replaced with a new unit. After ninety
days, Listen will at its own discretion either repair or replace product with a new unit or a unit of similar type
and condition.
This limited warranty, prices, and the specications of products are subject to change without notice.
ListenRF and ListenIR Products
Listen warrants its transmitters and receivers (LT-82, LT-700, LT-800, LT-803, LR-100, LR-42, LR-44, LR-200, LR-300,
LR-400, LR-500, LR-4200, and LR-5200) to be free from defects in workmanship and material under normal use
and conditions for the useful lifetime of the product from date of purchase. Useful lifetime is dened as ve years
from date of purchase.
Listen warrants its IR Radiator (LT-84, LA-141, LA-140) to be free from defects in workmanship and material under
normal use and conditions for three years from date of purchase.
Li-ion batteries supplied with receivers carry a one year limited warranty from date of purchase.
Other Products and Accessories
All other products and accessories carry a one year limited warranty to be free from defects in
workmanship and material under normal use and conditions from date of purchase.
The following cases are not covered by the above warranty:
• Minor faults or deviations in the quality of a product which do not affect the product’s value or tness for
its intended purpose
• NiMH rechargeable and disposable alkaline batteries (these products have a shorter service life, the
length of which also depends on the frequency of use)
• Consumable items such as but not limited to: Ear bud cushions, Headphone cushions/covers,
microphone windscreens
LR-5200-IR IDSP RECEIVER MANUAL l PAGE 22
Page 24
• Faults resulting from improper use (e.g. operating errors, mechanical damage, incorrect operating
voltage)
• Faults due to wear and tear
• Any modication of Listen products effected by you or a third party, unless Listen has given its prior
written consent to the nature and extent of the modication
• Faults of which the purchaser was already aware at the time of purchase
https://www.listentech.com/support/warranty
Contacting Listen
If technical service is needed, please contact Listen. Pre-authorization is required before returning
Listen products. If products were damaged in shipment, please contact the carrier, then contact
Listen for replacement or repair requirements payable by the carrier.
Listen’s corporate headquarters are located in Bluffdale, Utah U.S.A. and are open Monday through
Friday, 8am to 5pm Mountain Time.
14912 Heritagecrest Way
Bluffdale, Utah 84065-4818
+1.801.233.8992
+1.800.330.0891 North America
+1.801.233.8995 fax
support@listentech.com
WWW.listentech.com
20180220
PAGE 23 l LR-5200-IR IDSP RECEIVER MANUAL
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