LINKSYS WVC200, WVC210 User Manual

2.4 GHz Wireless-G PTZ Internet Camera with Audio

USER GUIDE

BUSINESS SERIES

Model:WVC200, WVC210

Table of Contents

Chapter 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . 1

How to Use this Guide 1 Document Style Conventions 1 Finding Information in Your PDF Documents 2

Finding Text in a PDF 2 Finding Text in Multiple PDFs 2

Chapter 2: Planning Your Wireless Network . . . . . . . . . . . . . . 4

Ad-Hoc and Infrastructure Modes 4 Network Layout 4 Wireless Security 5 Security Precautions 5 Security Threats Facing Wireless Networks 5

Chapter 3: Getting to Know the PTZ Internet Camera . . . . . . . . . . 7

Camera LCD Screen and Built-in Microphone 7 Camera LEDs 7 Camera Ports and Button 8

Chapter 4: Connecting the PTZ Internet Camera . . . . . . . . . . . 10

Overview 10 Camera Installation Guidelines 10 Connection to a Wired Network for Setup 10 Connection to a Wireless Ad-Hoc Network for Setup 12 Moving the Camera to a Different Network 12 Placement Options 13

Stand Option 13 Wall Mount Option 13

Audio Option 14

Chapter 5: Upgrading Firmware . . . . . . . . . . . . . . . . . . . 15

Chapter 6: Installing Software . . . . . . . . . . . . . . . . . . . . 16

Chapter 7: Configuring Software . . . . . . . . . . . . . . . . . . . 22

Home 22 View Video 23 Setup 23 Basic 25

Device Settings 25 Set Date/Time 25 Network Settings 26 RTP/RTSP 27 Wireless Settings 27 Other 29

Audio/Video 30

MPEG-4 Settings 31

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Table of Contents

MJPEG Settings 31 Mobile Settings 31 Adjustments 32 Video Options 32 Audio Options 32

Maintenance 33

Restore Factory Defaults 33 Restart 33 Firmware Upgrade 34 Configuration 34

Users 34

Authentication — Check the box to enable authentication check. 34 Administrator 34

User List 34 DDNS 35 Mail & FTP 36

E-mail Alert 36

FTP Alert 37 Motion Detection 38

Event 38

Pan/Tilt 39 Pan/Tilt 39

Set Preset 39

Pan/Tilt Control 40

Rotation Sequence 40 Status 41

System 41

Image 41

Network 42

Wireless 42

Syslog 43

Log 43 Linksys Web 43 Exit 43

Appendix A: Troubleshooting . . . . . . . . . . . . . . . . . . . . 44

Questions and Answers 44 Windows Help 45

TCP/IP 45

Shared Resources 46

Network Neighborhood/My Network Places 46

Appendix B: Glossary. . . . . . . . . . . . . . . . . . . . . . . . . 47

Appendix C: Specifications . . . . . . . . . . . . . . . . . . . . . . 51

WVC200 51 WVC210 53

Appendix D: Regulatory Information . . . . . . . . . . . . . . . . . 55

FCC Statement 55

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Table of Contents

FCC Caution 55

FCC Radiation Exposure Statement 55 Safety Notices 55

Industry Canada (Canada) 56

User Information for Consumer Products Covered by EU Directive 2002/96/EC on

Waste Electric and Electronic Equipment (WEEE) 56

Appendix E: Contact Information. . . . . . . . . . . . . . . . . . . 64

US/Canada Contacts 64 EU Contacts 64

Appendix F: Warranty Information . . . . . . . . . . . . . . . . . . 65

LIMITED WARRANTY 65 Exclusions and Limitations 65 Obtaining Warranty Service 66 Technical Support 66

Appendix G: Software License Agreement . . . . . . . . . . . . . . 67

Software in Linksys Products: 67 Software Licenses: 67

Schedule 1 Linksys Software License Agreement 67

Schedule 2 69

Schedule 3 74

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Getting Started

How to Use this Guide

Getting Started

The focus of this guide is on the WVC210 PTZ Internet Camera, with references to the WVC200 camera where appropriate. Advanced features and procedures are covered in the

Surveillance Application User Guide

How to Use this Guide

This User Guide has been designed to make understanding networking with the camera easier than ever. Look for the following items when reading this guide:

WAR NI NG: This graphic means there is a Warning and is something that could damage your self, property, or the camera.

NOTE: This checkmark means there is a Note of interest and is something you should pay special attention to while using the camera.

Linksys Video

CAUTION: This exclamation point means that caution should be used when performing a step or a serious error may occur.

Document Style Conventions

The following style conventions are used in this document.

• Menus, Tabs, and Buttons: Bold type is used to indicate the name of a button, menu, or tab in an application.

Example: Click Submit All Changes to save your entries.

• Screens, Page Areas, and Fields: Italic type is used to indicate the name of screens, page areas, and fields.

Example: Scroll down to the PBX Parameters area of the screen.

• Data Input: The Courier font is used to indicate characters that you should type into a field exactly as printed in this guide.

Example: In the Mailbox Subscribe Expires field, type 30.

In this example, you would type the number 30 in the field.

• Parameters: Angle brackets and italic type indicate parameters that you must replace with the appropriate data.

Example: Type 800@<IP address of device>:5090

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Getting Started

Finding Information in Your PDF Documents

In this example, you would type the characters 800@, followed by the IP address of your device, followed by a colon and the number 5090.

Finding Information in Your PDF Documents

The PDF Find/Search tool lets you find information quickly and easily online. You can:

• Search an individual PDF

• Search multiple PDFs at once (for example, all PDFs in a specific folder or disk drive)

• Perform advanced searches

Finding Text in a PDF

By default, the Find toolbar is open. If it has been closed, choose Edit > Find.

Use Find to search for text in an open PDF:

1. Enter your search terms in the Find box on the toolbar.

2. Optionally click the arrow next to the Find text box to refine your search (such as Whole words only).

3. Press Enter. Acrobat jumps to the first instance of the search term. Pressing Enter again continues to more instances of the term.

Finding Text in Multiple PDFs

The Search window lets you search for terms in multiple PDFs. The PDFs do not need to be open. Either:

• Choose Edit > Search

• Click the arrow next to the Find box and choose Open Full Acrobat Search. The Search

window appears.

In the Search window:

1. Enter the text you want to find.

2. Choose All PDF Documents in

3. From the drop-down box, choose Browse for Location.

4. Choose the location you want to search, either on your computer or on a network, then click OK.

5. If you want to specify additional search criteria, click Advanced Search Options, and choose the options you want.

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Getting Started

Finding Information in Your PDF Documents

6. Click Search.

For more information about the Find and Search functions, see the Adobe Acrobat online help.

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Planning Your Wireless Network

Ad-Hoc and Infrastructure Modes

Planning Your Wireless Network

A wireless local area network (WLAN) is exactly like a regular local area network (LAN), except that each computer in the WLAN uses a wireless device to connect to the network. Computers and other devices, such as peripherals, in a WLAN share the same frequency channel and SSID, which is an identification name for wireless devices.

Ad-Hoc and Infrastructure Modes

Unlike wired networks, wireless networks have two different modes in which they may be set up: infrastructure and ad-hoc. An infrastructure configuration is a WLAN and wired LAN communicating to each other through an access point. An ad-hoc configuration is computers with wireless capabilities communicating directly with each other. Choosing between these two modes depends on whether or not the wireless network needs to share data or peripherals with a wired network or not.

If the computers on the wireless network need to be accessed by a wired network or need to share a peripheral, such as a printer, with the wired network computers, the wireless network should be set up in infrastructure mode. The basis of infrastructure mode centers around an access point, which serves as the main point of communications in a wireless network. (A wireless router can also be used because a wireless router incorporates the capabilities of an access point.) Access points transmit data to PCs equipped with wireless network cards, which can roam within a certain radial range of the access point. Multiple access points can be arranged to work in succession to extend the roaming range, and can be set up to communicate with your Ethernet (wired) hardware as well.

If the wireless network is relatively small and needs to share resources only with the other computers on the wireless network, then the ad-hoc mode can be used. Ad-hoc mode allows computers equipped with wireless transmitters and receivers to communicate directly with each other, eliminating the need for an access point. The drawback of this mode is that wireless-equipped computers are not able to communicate with computers on a wired network. And, of course, communication between the wireless-equipped computers is limited by the distance and interference directly between them.

Network Layout

The PTZ Internet Camera is compatible with all 802.11g routers, such as model number WRVS4400N, as well as access points, including model number WAP4400N. The camera can also communicate with network adapters, such as the Wireless-G Notebook Adapter (model number WPC4400N) for your laptop computers, Wireless-G PCI Adapter (model numbers WMP200) for your desktop PCs, and Wireless-G USB Adapter (model number WUSB200) for your computers when you want to enjoy USB connectivity.

With these, and many other Linksys products, your networking options are limitless. Go to the Linksys website at www.linksys.com/international for more information about products that work with the PTZ Internet Camera.

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Planning Your Wireless Network

Wireless Security

Linksys wants to make wireless networking as safe and easy for you as possible. The current generation of Linksys products provide several network security features, but they require specific action on your part for implementation. So, keep the following in mind whenever you are setting up or using your wireless network.

Security Precautions

The following is a complete list of security precautions to take (at least steps 1 through 5 should be followed):

1. Change the default SSID.

2. Disable SSID Broadcast.

3. Change the default password for the Administrator account.

4. Change the SSID periodically.

5. Use the highest encryption algorithm possible. Use WPA if it is available. Please note that this may reduce your network performance.

6. Change the WEP encryption keys periodically.

NOTE: Some of these security features are available only through the network router or access point. Refer to the router or access point’s documentation for more information.

Security Threats Facing Wireless Networks

Wireless networks are easy to find. Hackers know that in order to join a wireless network, wireless networking products first listen for “beacon messages”. These messages can be easily decrypted and contain much of the network’s information, such as the network’s SSID (Service Set Identifier). Here are the steps you can take:

Change the administrator’s password regularly. With every wireless networking device you use, keep in mind that network settings (SSID, WEP keys, etc.) are stored in its firmware. Your network administrator is the only person who can change network settings. If a hacker gets a hold of the administrator’s password, he, too, can change those settings. So, make it harder for a hacker to get that information. Change the administrator’s password regularly.

SSID. There are several things to keep in mind about the SSID:

•Disable Broadcast

• Make it unique

• Change it often

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Planning Your Wireless Network

Security Threats Facing Wireless Networks

Most wireless networking devices will give you the option of broadcasting the SSID. While this option may be more convenient, it allows anyone to log into your wireless network. This includes hackers. So, don’t broadcast the SSID.

Wireless networking products come with a default SSID set by the factory. (The Linksys default SSID is “linksys”.) Hackers know these defaults and can check these against your network. Change your SSID to something unique and not something related to your company or the networking products you use.

Change your SSID regularly so that any hackers who have gained access to your wireless network will have to start from the beginning in trying to break in.

MAC Addresses. Enable MAC Address filtering. MAC Address filtering will allow you to provide access to only those wireless nodes with certain MAC Addresses. This makes it harder for a hacker to access your network with a random MAC Address.

WEP Encryption. Wired Equivalent Privacy (WEP) is often looked upon as a cure-all for wireless security concerns. This is overstating WEP’s ability. Again, this can only provide enough security to make a hacker’s job more difficult.

There are several ways that WEP can be maximized:

• Use the highest level of encryption possible

• Use “Shared Key” authentication

• Change your WEP key regularly

WPA/WPA2 Personal. Wi-Fi Protected Access (WPA) This method offers two encryption methods, TKIP and AES, with dynamic encryption keys.

A network encrypted with WPA/WPA2 is more secure than a network encrypted with WEP, because WPA/WPA2 uses dynamic key encryption. To protect the information as it passes over the airwaves, you should enable the highest level.

Implementing encryption may have a negative impact on your network’s performance, but if you are transmitting sensitive data over your network, encryption should be used.

These security recommendations should help keep your mind at ease while you are enjoying the most flexible and convenient technology Linksys has to offer.

CAUTION: Always remember that each device in your wireless network MUST use the same encryption method and encryption key or your wireless network will not function properly.

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Getting to Know the PTZ Internet Camera

Built-in

Microphone

Camera LCD Screen and Built-in Microphone

Getting to Know the PTZ Internet Camera

Congratulations on purchasing your camera from Linksys! Linksys has the only two cameras that are Wi-Fi certified in the United States, one of which is the WVC210.

Camera LCD Screen and Built-in Microphone

The camera has a LCD screen that indicates the camera’s current IP address and whether it is a fixed or dynamic address. If the camera uses a fixed IP address, then the screen will display the word “FIXED.” If the camera uses a dynamic IP address, then the screen will display the word “DHCP.”

The built-in microphone is located approximately one inch below the LCD screen, in the middle of the camera’s front panel. It has a range of approximately 9 feet (3 meters), depending on environmental conditions.

Camera LEDs

The camera has four LEDs to let you know how the camera is functioning.

LED Description

POWER Amber. The POWER LED lights up when the camera is powered on. It flashes

for about 10-15 seconds while the camera is initializing.

ACTIVITY Green. The ACTIVITY LED flashes when there is activity.

ETHERNET Green. The ETHERNET LED lights up when there is a connection to a wired

network. It flashes when data is transmitted to or received from the wired network.

WIRELESS Green. The WIRELESS LED lights up when there is a connection to a wireless

network. It flashes when data is transmitted to or received from the wireless network.

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Getting to Know the PTZ Internet Camera

Camera Ports and Button

WVC210 Bottom

WVC200 Back

NOTE: Resetting the camera will erase all of your settings, such as encryption information, and replace them with the factory defaults. Do not reset the camera if you want to retain these settings.

Camera Ports and Button

The camera features three ports and a Reset button on the bottom panel.

Port/Button Description

POWER This port is where you will connect the 5V power adapter.

MIC IN This port is where you will connect the 3.5 mm input jack of your external

microphone (optional).

LAN This port is where you will connect the Ethernet network cable.

RESET This button is what you will press if you need to reset the camera. Insert a

paper clip into the opening next to the Ethernet port. Then press the button and hold it in for five seconds. Be aware that this will erase all of your settings and return the camera to factory defaults

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Getting to Know the PTZ Internet Camera

Camera Ports and Button

Port/Button Description

SPKR OUT This port is where you will connect the 3.5 mm input jack of your external

speaker (optional). The speaker needs to be PC, or a powered speaker.

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Connecting the PTZ Internet Camera

Overview

Connecting the PTZ Internet Camera

Overview

Before you set up the camera, connect it to a wired or wireless network. Refer to the following sources for additional information:

• WVC200/210 Quick Install Guide

• Linksys Video Surveillance Application User Guide

If you need to move the camera from a wired network to a wireless network, or vice versa, go to this section, “Moving the Camera to a Different Network.”

Camera Installation Guidelines

Consider the following guidelines before installing and mounting your cameras. While the detection window and the degree of sensitivity can be optimized later, it is best to optimize your camera location first.

• Choose a location that provides adequate coverage of the area to be monitored.

• If using the microphone in the camera, note that the cameras are designed to pick up

audio from a distance (unlike a web camera that you would place near you.)

• If using an external microphone or speaker, place the microphone far enough away

from the speaker to avoid feedback. The volume of the speaker and the background noise of the environment will determine the exact distance, possibly up to one yard (one meter) away.

• Cameras mounted outdoors should be installed in an IP66-certified enclosure to protect

the camera from the elements, while maintaining acceptable operating temperatures. If an enclosure is used, an external microphone is required for audio.

• If using motion detection, consider potential sources of false positives, such as trees and

shrubs, drastic light changes, wandering animals, and traffic.

Connection to a Wired Network for Setup

1. Attach the antenna.

2. Connect the Ethernet network cable to your network switch or router.

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Connecting the PTZ Internet Camera

Connection to a Wired Network for Setup

3. Connect the other end of the cable to the Ethernet port on the camera.

4. Connect the power adapter to the Power port on the camera.

5. Plug the power adapter into an electrical outlet.

6. The camera’s Ready LED flashes while the camera is initializing. The camera is ready for use when the Ready and Ethernet LEDs are solidly lit.

CAUTION: You MUST connect the camera to a PC, router, or switch using the Ethernet network cable BEFORE powering on the camera. Otherwise, the camera will not function.

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Connecting the PTZ Internet Camera

Connection to a Wireless Ad-Hoc Network for Setup

1. Make sure your computer has the following wireless settings:

• SSID - linksys

• Network Mode - Ad-Hoc

• Channel - 6

•WEP - Disabled

2. Attach the antenna.

3. Connect the power adapter to the Power port on the camera.

4. Plug the power adapter into an electrical outlet. The camera’s Ready LED flashes while the camera is initializing. The camera is ready for use when the Ready and Wireless LEDs are solidly lit.

Moving the Camera to a Different Network

When you move the camera from a wired network to a wireless network, or vice versa, you must power off the camera before connecting to the new network. Proceed to the appropriate instructions.

To move the camera from a wired network to a wireless network, follow these instructions:

1. Unplug the power adapter from the camera.

2. Unplug the Ethernet network cable from the camera.

3. Re-connect the power adapter to the Power port on the camera. The camera’s Ready LED flashes while the camera is initializing. The camera is ready for use when the Ready and Wireless LEDs are solidly lit.

To move the camera from a wireless network to a wired network, follow these instructions:

1. Unplug the power adapter from the camera.

2. Connect the Ethernet network cable to your PC, router, or switch.

3. Connect the other end of the cable to the Ethernet port on the camera.

4. Re-connect the power adapter to the Power port on the camera. The camera’s Ready LED flashes while the camera is initializing. The camera is ready for use when the Ready and LAN LEDs are solidly lit.

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Connecting the PTZ Internet Camera

Placement Options

There are two ways to place the camera. The first way is to place the camera horizontally on a surface using the included stand. The second way is to mount the camera on a wall using an optional wall mount stand. The wall mount is not supplied in the camera kit.

Stand Option

1. The camera includes a camera Desktop Stand. Insert the bottom end of the camera into the Stand.

2. Place the camera, and adjust its aim accordingly.

Wall Mount Option

There is a standard stand (not included) that can be used to attach to the back of the camera (1/4"x20 thread) to allow the camera to be mounted on a wall or ceiling.

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Connecting the PTZ Internet Camera

Audio Option

1. Determine where you want to mount the camera. Attach the wall mount stand to the wall.

2. Attach the camera to the wall mount.

3. Adjust the camera’s aim accordingly.

Audio Option

If you want to use your own microphone instead of the camera’s built-in microphone, then follow these instructions:

1. Connect the 3.5 mm input jack of your microphone to the camera’s MIC IN port on its bottom panel. The built-in microphone will automatically be disabled.

2. Place the external microphone in an appropriate location.

If you want to use an optional external speaker with the camera, then follow these instructions:

1. Connect the 3.5mm jack of your speaker to the camera’s SPKR OUT port on its bottom panel.

2. Place the external speaker in an appropriate location.

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Upgrading Firmware

The camera ships with the firmware release of 1.0.0. The camera's firmware is upgraded through the Web-based Utility's Maintenance tab. Follow these instructions:

1. Download the firmware from Linksys’s website at www.linksys.com.

2. Extract the file.

3. Access the camera’s Web-based Utility, and click the Maintenance tab.

4. On the Maintenance screen, click the Firmware Upgrade button.

5. Click the Browse button to find the extracted file, and then double-click the filename.

6. Click the Start Upgrade button, and follow the on-screen instructions. Click the Cancel button to cancel the firmware upgrade. For more information, click the Help button.

NOTE: Linksys recommends that you upgrade the camera’s firmware within your network; in other words, use a computer within the camera’s local network. If you attempt to upgrade the camera’s firmware from a remote location—using a computer outside of the camera’s local network—the upgrade may fail.

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Installing Software

Your Linksys Internet Camera comes with configuration software that you install on your computer. Follow these steps to install the software.

1. Insert the Setup CD into your CD-ROM drive. If the CD doesn’t run automatically, go to My Computer and click on your CD-ROM drive.

2. The Welcome screen will appear. Click the Click Here to Start button.

3. The license agreement screen will appear, click Next if you agree and wish to proceed.

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4. The Wizard will now search for your camera.

Installing Software

5. Once found, highlight the camera and click Next.

Selection box, click Search Again.

6. The default user name and password is admin. Type admin in lowercase letters, in the Administrator Name and Administrator Password fields, then click OK.

If the camera you want is not displayed in the

For security purposes, it is recommended that you change the default name and password using the camera’s web-based utility at a later time.

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7. On the Basic Settings screen, change the following settings:

Installing Software

• Camera Name Enter a unique name for the camera, up to 15 characters in length.

Unique names are helpful when you are using multiple cameras on the same network.

• Description Enter a description, up to 32 characters in length, with additional

information, such as the location of the camera.

• Time Zone Select the time zone that corresponds with the camera’s location.

• Date Enter the current date in the provided fields.

• Time Enter the current time in the provided fields.

You have now finished identifying the camera and making the basic settings. To continue configuring the camera’s IP address, click Next.

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Installing Software

1. If you want to assign the IP address, then select Static IP address, otherwise leave the default setting, Automatic Configuration DHCP. Click Next to continue.

2. The New Internet Camera Settings screen will appear and display the camera’s settings. Click Next to continue or click Back to make changes.

3. A confirmation window will appear, click OK to confirm the settings.

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Installing Software

4. A Configuration successfully saved window will appear, click OK to continue.

5. The Wizard will now finish with a Congratulations screen. Click Exit to automatically launch your default web browser and proceed to the Home page login screen.

6. The login prompt will appear, enter admin in both the User name and Password fields

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