Lindy P16-IP User Manual

P16-IP KVM Switch
User Manual English
LINDY No. 32532
www.lindy.com
For Commercial Use Only Tested to comply with FCC Standards
© LINDY ELECTRONICS LIMITED & LINDY-ELEKTRONIK GMBH - FIRST EDITION (Nov 2006)
About this manual
This manual is divided into four sections. The first section is an introduction to the P16-IP; the second section deals with installing and connecting the switch; the third section describes the basic operation of the KVM switch from the locally connected console; the fourth section describes operation via IP access.
1
Contents
SECTION 1..................................................................................................................................3
1.1 About the P16-IP.......................................................................................................... 4
1.2 Product Features ......................................................................................................... 5
1.3 Package Contents........................................................................................................6
1.4 Optional Cables and Accessories (not included) .....................................................6
SECTION 2..................................................................................................................................7
2.1 Product Information & Connections ..........................................................................8
2.2 Rackmount Installation ............................................................................................... 9
2.3 Connecting an External Power Switch option...........................................................9
2.4 Cascading / Daisy Chaining of multiple KVM Switches .........................................10
SECTION 3................................................................................................................................11
3.1 KVM Switch Operation .............................................................................................. 12
3.2 Keyboard Hotkey Selection ......................................................................................14
3.3 On Screen Display Menu (OSD) Port Selection.......................................................16
SECTION 4................................................................................................................................19
4.1 Configuration ............................................................................................................. 20
4.2 P16-IP Setup Tool ...................................................................................................... 21
4.3 Keyboard, Mouse and Video Configuration ............................................................23
4.4 Usage..........................................................................................................................26
4.5 Logging In ..................................................................................................................27
4.6 Navigation ..................................................................................................................28
4.7 Menu Options.............................................................................................................35
4.7.1 Remote Control...................................................................................................35
4.7.3 User Management...............................................................................................46
4.7.4 KVM Settings ......................................................................................................48
4.7.5 Device Settings...................................................................................................53
4.7.6 Maintenance........................................................................................................66
TROUBLESHOOTING...............................................................................................................70
KEY CODES..............................................................................................................................72
2
Section 1
Introducing
the P16-IP
3
Section 1 Introducing the P16-IP
1.1 About the P16-IP
Thank you for purchasing the LINDY P16-IP!
This advanced 16 port KVM switch allows direct control of up to 16 computers from a single KVM (Keyboard, Video, and Mouse) console. Additionally, built-in KVM over IP technology allows a remote operator to access the switch, and the computers connected to it, from almost anywhere in the world using a simple web browser interface.
Remote Access
IP Network
Remote & local control of multiple computers
P16-IP
Local Console
Multiple Servers
The P16-IP provides a non-intrusive solution for remote access and control because the software runs on its embedded processors only, so there’s no interference with computer operation, or impact on network performance. The P16-IP also features remote mass storage support; a USB connection from the switch to the one of the connected computers allows virtual storage to be set up on the host and accessed from the client.
The P16-IP supports computers equipped with PS/2 keyboard and mouse ports, and VGA monitor connections. USB equipped PCs, Macs and SUN computers are also supported when using the relevant USB to PS/2 adapter cable (LINDY No. 42866.)
The switch can be easily daisy chained with other LINDY P-series KVM switches (P4, P8 or P16, it cannot be used with PXT switches) to support up to 128 computer connections in total, all controlled from a single local console or via IP access.
Three methods of switching between the connected computers are available: by pressing the front panel push buttons; by using keyboard hotkeys; or via OSD (On Screen Display). Hotkey switching and OSD control is supported both locally and via the remote IP console. The keyboard and mouse connections of all connected PCs and servers are emulated at all times. This prevents error messages when switching between connected PCs.
4
Section 1 Introducing the P16-IP
1.2 Product Features
16 port KVM switch in a 1U, 19” rackmount size design Local console operation and KVM over IP control Support for LINDY mice and for all mice up to 5 buttons and 2 wheels with fully Microsoft
compatible drivers. Some advanced features and proprietary functions of wireless/RF mice and keyboards with non-standard Microsoft® drivers may not be supported
Remote mass storage device support Supports all commonly used operating systems Support for Mac and Sun computers with USB ports (an additional PS/2 to USB adapter i.e.
LINDY No. 42866 is needed)
Hot Plug Support - add or remove PCs for maintenance without powering down the switch or
the PCs
Very High Video Quality – Supports display resolutions of up to 1920x1440 for the local
console
No Software Required - easy PC selection via On Screen Display Menu, Push Buttons or
Keyboard Hot Keys
Eight character password protection and search function for server name Auto Scan Mode for monitoring computers and adjustable scan time from 5~99 seconds Keyboard status is restored when switching PCs LED Display for easy status monitoring Buzzer sound for port switching confirmation Uses special PS/2 + VGA cables with 15 Way Hi-Density connectors at the CPU Switch end Built-in daisy chain port allows additional LINDY P-series KVM switches to be connected to
support up to 128 computers
Permanent keyboard and mouse emulation
5
Section 1 Introducing the P16-IP
1.3 Package Contents
LINDY CPU Switch P16-IP KVM switch Power Adapter 19” Rackmount Kit RS-232 Serial Cable USB Type A to B Cable KVM Daisy Chain Cable Utility & Manual CD Printed Quick Start Guides
1.4 Cables and Accessories (not included)
Apart from the computers to be connected, you will need a keyboard, monitor, and PS/2 mouse to uses as a local console. You will also need dedicated LINDY KVM connection cables to connect the computers to the switch. Standard 3-in-1 KVM cables can be used to daisy chain the switch.
P16-IP KVM Cable (15 Way HD Male to 15 Way HD Male + 2 x PS/2 Male)
P16-IP KVM Cable
o 2m LINDY No. 32506 o 3m LINDY No. 32507 o 5m LINDY No. 32508
Daisy Chain 3-in-1 KVM Cable
o 1m LINDY No. 33711 o 2m LINDY No. 33712 o 3m LINDY No. 33713
AT Keyboard to PS/2 Port Adapter Cable LINDY No. 70129 USB to PS/2 Converter Cable LINDY No. 42866
Note: If some KVM cables are not long enough we recommend that the complete cable is replaced with a longer length rather than using extension cables. Extension cables introduce additional plug to socket connections, which can adversely affect the signal quality. Please bear this in mind when using high resolutions or long distances.
6
Section 2
Hardware
Installation
7
Section 2 Hardware Installation
2.1 Product Information & Connection Guide
Port Push Button
Used for direct port selection. To access ports 1 to 8 simply press the button; for ports 9 to 16, press the ‘↵↵↵’ button on the front panel and the required port button simultaneously.
Shift Button
This button allows ports 9 to 16 to be selected.
Port LED Display
When the LED labelled ‘P’ is illuminated green a computer attached to this port is powered on. When the LED labelled ‘S’ is illuminated red, the KVM console is connected to this port. If this LED flashes, the console is connected to this port, but either no computer is attached, or the attached computer is not switched on.
Bank Select Button
Pressing this button switches ‘banks’ and allows the computers connected to ‘slave’ switches in a cascaded installation to be selected. The LED above will display the selected bank. Pressing this button at the same time as the port 8 button resets the switch.
Make your connections to the switch as detailed below. Ensure all devices are switched off before connecting. Once all connections have been made, power on the switch, your monitor, and the computers in that order.
10/100 RJ-45 Ethernet Port
Make your network connection here. This port supports 10/100Mbps connections and will auto-sense the correct speed.
Serial Port
A modem or RS-232 Serial Terminal can be connected here.
Power Connection
Connect the supplied power adapter here. Although the computers connected to the switch may be able to supply enough power to the unit, erratic operation may occur if the power supply is not used.
Local Console Ports
Connect your keyboard, monitor and mouse here.
Computer Connection Ports
You can connect up to 16 computers to these ports using dedicated KVM cables. ‘PC1’ refers to the first port, ‘PC2’ to the second and so on...
Daisy Chain Ports
These ports allow a slave P-Series KVM switch to be connected to the P16-IP using standard 3­in-1 PS/2 & VGA KVM cable.
USB Port
Use the supplied cable to connect to a computer for remote mass storage support.
8
Section 2 Hardware Installation
2.2 Rackmount Installation
Before you start please verify that all parts are included according to the package contents.
If you want to install the CPU Switch in a 19” server rack please attach the enclosed 19” rackmount brackets using the included screws.
2.3 Connecting an External Power Switch option
At the time of writing (November 2006) the P16-IP supports the following external power switch options. Please refer to the individual manufacturers manuals for advice on connecting to the P16-IP.
Avocent SPC1 800/1600 Sentry In-Line Power Module Leaning ePowerSwitch
9
Section 2 Hardware Installation
Bank 1 (Master)
2.4 Cascading / Daisy Chaining of multiple KVM Switches
The P16-IP can be cascaded with LINDY P-Series CPU switches only. It should not be used with LINDY PXT-Series CPU Switches. For all cascaded installations, the P16-IP should always be used as the MASTER switch.
To connect an additional switch to the MASTER (or previous) switch, you must use a standard (VGA + 2 x PS/2) 3-in-1 KVM cable, all connectors male.
Step 1 - Connect the local console
Connect your keyboard, mouse and monitor to the console ports of the P16-IP MASTER KVM Switch.
Step 2
Use one end of a 3-in-1 KVM cable to connect the daisy chain port of the MASTER/previous KVM Switch and the other end to the console port of the next SLAVE switch.
Step 3 - Cascading
Repeat the previous step to daisy chain mores switches. Each individual switch in the chain represents a different Bank. The MASTER switch is Bank 1 and each cascaded SLAVE follows on as Bank 2, 3, 4 etc. to a maximum of eight banks/switches.
Note: If video quality deteriorates you can add a VGA amplifier between the fifth and the sixth KVM switch to enhance the VGA signal. (see
www.lindy.com for
Bank 3...to a maximum of 8
appropriate products)
Cascading KVM Switches
Step 4 – Resetting the Switches
After you have connected and switched on the SLAVE switches and computers, all of the KVM switches must be reset. First, reset the SLAVE switch at the end of the daisy chain and then reset all of the other SLAVE switches up to the MASTER P16-IP switch.
To reset the switch, press and hold the Bank button and P8 button on the front panel of the switch.
Each SLAVE switch should now show a dash in its BANK display.
Now, reset the MASTER switch - it will show a 1 in the BANK display. Each SLAVE switch BANK display will now change to a number according to its position in the daisy chain.
10
Section 3
KVM Switch
Operation
11
Section 3 KVM Switch Operation
3.1 KVM Switch Operation
Important note: Your monitor will only display one PC signal at any one time. All
keyboard and mouse commands are sent to this PC only. After initial power up, port 1 is active by default.
When a PC is connected to the currently selected port and it is not switched on, or is in sleep mode, the monitor will not display any signal.
Password Security
When you power on the P16-IP it will ask you for a password. The default password is eight zeros –“00000000”. Please key in eight zeros in the password field.
Note: Please don’t change the password until you are familiar with the operation of the OSD menu – i.e. keep the default password “00000000”. Otherwise, if you forget the password, you will need to send the switch back to LINDY for maintenance to clear the password.
Hot Plug Support
The P16-IP supports a “Hot Plug” function for easy addition or removal of PCs. The user can arrange or maintain the PCs as follows:
a. A PC can be disconnected and reconnected to the same or a different port of the KVM
switch without having to power it off as long as it is currently not connected to the console.
b. The mouse driver of the PC has to support the hot plug function or the computer may need
to be rebooted when it is reconnected.
c. You can unplug your mouse or keyboard from the console port and plug it back in at any
time. You should not use different types of mice when doing this
d. A SLAVE KVM switch can be added or removed at any time, but after adding or removing a
switch you must reboot all of the switches. You DO NOT need to reboot the computers.
Please note: Some Operating Systems such as certain Unix versions are unable to support the “Hot Plug” function. If you Hot Plug when using this kind of O.S., it may cause unpredictable operation or may shut down the PC. Before attempting to use the Hot Plug feature, please make sure you’re O.S. and mouse software driver support the Hot Plug feature.
12
Section 3 KVM Switch Operation
Computer / Port Selection
You can select the computer you want to access in three different ways:
Front panel push button selection Keyboard hotkey selection On screen display menu selection
Port LED Display
The front panel of the switch has two LEDs for each port.
When the LED labelled “P” is illuminated GREEN a computer attached to this port is powered on. When the LED labelled “S” is illuminated RED, the KVM console is connected to this port. If this LED flashes, the console is connected to this port but either no computer is attached, or the attached computer is not switched on.
3.1.5 Front panel push button selection
You can select a computer by pressing the appropriate port push button. Each push button refers to two ports. To access ports 1 to 8 simply press the button; to access ports 9 to 16 you must push the button marked “” and the required port button simultaneously.
For cascaded KVM Switches you can ONLY use the port selection push buttons on the MASTER P16-IP Switch to switch the SLAVES (you can also switch via OSD or keyboard hotkey).
13
Section 3 KVM Switch Operation
3.2 Keyboard Hotkey Selection
You can also conveniently select the computer to be accessed and displayed by switching ports through simple keyboard key sequences. To send commands to the KVM switch, the “SCROLL LOCK” key must be pressed twice within 2 seconds. You will hear a beep to confirm that the keyboard is in hotkey mode. If you have not pressed any key in hotkey mode within 2 seconds, the keyboard will return back to Operating System control status.
Direct Port Selection / Keyboard Hot Key Commands:
Within 2 seconds
Scroll
or
Lock
+ + = Next Port
+ + = Previous Port
Scroll Lock
KVM Switch/Bank Selection:
Tip: Hold the arrow key down, or press multiple times, to cycle through the ports
The P16-IP supports cascading of up to 8 KVM Switches (Banks). Therefore, when using direct hotkey port selection you must include the key sequence for the KVM Switch/Bank:
Scroll
+ +
Lock
Scroll Lock
Bank No 1~8
+
Port No. 01~04 (4 port) 01~08 (8 port) 01~16 (16 port)
Example: To access a computer attached to Port 6 of the first KVM Switch you should press the following hotkeys:
Scroll Lock
+
Scroll Lock
+
+
1 0 6
+
To use hotkey switching to access another KVM Switch / Bank:
Scroll
+ + = Previous Bank
Lock
Scroll Lock
Scroll Lock
Scroll
+ + = Next Bank
Lock
Page Up
Page Down
(
This will only work if a daisy
chained KVM Switch is present)
Important Note:
Always keep in mind to include leading zeros for all ports below 10! i.e.104 for Port 4 of the first switch.
Bank no. and Port no. selection must be made using the numeric keys on the keyboard. Keys on the numeric keypad are not available as hot key commands!
14
Section 3 KVM Switch Operation
Auto Scan mode:
Scroll Lock
Scroll
+ + =
Lock
S
Auto Scan (Press any key to exit Auto Scan Mode)
Beeper Function (Enables and Disables beep during Auto Scan):
Scroll
+ + +
Lock
Scroll Lock
B
= Beeper
15
Section 3 KVM Switch Operation
3.3 On Screen Display Menu (OSD) Port Selection
The On Screen Display menu provides a lot of information about the P16-IP and the attached computers, and offers advanced administration features and full KVM Switch control to the user.
To invoke the On Screen Display Menu press the following hotkeys:
Scroll Lock
+ + = On Screen Display Menu
The OSD menu closes down automatically after a specified time period, which can be set in the OSD settings menu. The time selected can be between 5 and 99 seconds
The OSD menu can be invoked even when the P16-IP is currently switched to a port with no connected or a non-powered on PC. In this case the resolution of OSD menu is fixed to a 1024 X 768 virtual frame.
If you wish to, you can restore the factory default values of the OSD. Please note this does not include resetting the password! The bank LED display on the front panel will flash during the memory refresh process.
Scroll Lock
(Note: Not including password)
+ + = OSD setting back to factory default value
ROM REFLASH
When the OSD values have been reset back to factory default, the bank LED on the front panel will stop flashing.
The OSD also allows you to give each attached computer its own name. A name search function is also available from the OSD:
Scroll Lock
F I N D :
+ + = Search the same PC name
Scroll Lock
Scroll Lock
Space Bar
R
An OSD overlay window will be displayed on the screen during the memory refresh process
Scroll Lock
(Note: Search PC name starting from 1st PC port)
F
You can type in one character up to a complete name. The upper part of the window will display all computer names that match one by one. You can use the UP/DOWN cursor keys to toggle through this name list.
Press ENTER to switch to the computer displayed in the upper window.
ESC closes the window
16
Section 3 KVM Switch Operation
The OSD Menu displays the following screen
a. You can toggle between the 3 parts of the OSD menu (Bank PC names, KVM Switch Settings) using the TAB key. The lower light blue part of the OSD lists keyboard controls.
BANK : 1
01 SYSTEM 01 02 SYSTEM 02 
03 SYSTEM 03 04 SYSTEM 04
05 SYSTEM 05 06 SYSTEM 06
07 SYSTEM 07 08 SYSTEM 08
09 SYSTEM 09 10 SYSTEM 10
11 SYSTEM 11 12 SYSTEM 12
13 SYSTEM 13 14 SYSTEM 14
OSD : 10 SEC. CHANGE PASSWORD
15 SYSTEM 15 16 SYSTEM 16
SCAN: 10 SEC. CONSOLE ON/OFF
ESC : QUIT ENTER :COMPLETE TAB : NEXT INSERT :EDIT
/: SELECT PORT
PgDn/PgUp: BANK SELECT
f. Use the “PgUp” or “PgDn” key to switch to another daisy chained KVM Switch / Bank. This
function only works when another KVM Switch/Bank is connected.
01 SYSTEM 01 02 SYSEM 02 
OSD : 10 SEC.
CHANGE PASSWORD
SCAN: 10 SEC. CONSOLE ON/OFF
The TAB key toggles between the fields. Simply overwrite the fields with your chosen values.
i. OSD means that the OSD window is displayed on your monitor for 10 sec. You can modify this value from 05 sec to 99 sec. Default is 10 sec.
b. The 1 line bar is the bank or KVM Switch number
c. The 2nd part (dark blue) is the attached PC name list. You will find the system number list from 01 to 04 (for 4 port version) or from 01 to 08 (for 8 port version) or from 01 to 16 (for 16 port version). You can rename your PCs here (maximum 8 characters). The factory default PC name is “SYSTEM 01”, “SYSTEM 02”, etc.
d. The sun symbol “” next to the PC name indicates that the attached computer is powered on.
e. You can use the CURSOR keys (up arrow, down arrow, left and right arrow) to select the port you want to access and press the ENTER key to switch.
g. To change the name of a computer, select the port and press the “INS” key to edit the name. Press the “Enter” key to save it.
h. To access the third part of the OSD containing OSD, SCAN, CHANGE PASSWORD, CONSOLE ON/OFF, etc. press the “TAB” key
st
part of the OSD window
17
Section 3 KVM Switch Operation
j. SCAN displays the scan duration per channel in Auto Scan Mode. The default SCAN time is 10 sec., the maximum scan time can be set to 99 sec, it cannot be less then 5 sec.
k. CONSOLE ON/OFF is used to prevent unauthorized use of the console. “CONSOLE ON” means that any user can access the console. “CONSOLE OFF” (factory default) means that any user will have to enter the password before getting access. When the password is entered correctly the CONSOLE status will be set to ON. To lock the console again the status has to be changed from CONSOLE ON to OFF via OSD. Also if the current CONSOLE state is ON and you reset the KVM switch, the CONSOLE will be reset to the OFF state.
l. CHANGE PASSWORD is used
ENTER PASSWORD :
ESC : QUIT ENTER :
ENTER NEW PASSWORD :
ESC : QUIT ENTER :
RETYPE NEW PASSWORD :
ESC : QUIT ENTER :
NEW PASSWORD COMPLETE
ESC : QUIT ENTER :
When you have switched to a certain port on the KVM Switch the keyboard and mouse commands are directed to the attached computer and its monitor signal is displayed on the screen.
In this overlay window from the OSD you will see some basic
102 SYSTEM 02
to indicate that this computer is online and powered on; and the computer name.
You can close almost any overlay OSD window by simply pressing the ESCAPE key.
information for the selected computer / port. The OSD shows the port number; the status of the attached computer - “”,
to set a new password. The factory default is 8 digits “00000000”.
To change the password you have to input the old password and then type in the new password twice, to prevent mistyping. The maximum password length is eight digits.
Make sure you do not forget the password. Otherwise you will have to send the KVM Switch to LINDY for maintenance.
Finally you will see the confirmation message that the new password is set.
18
Section 4
IP Access
Configuration
& Operation
19
Section 4 IP Access Configuration & Operation
4.1 Configuration
The P16-IP’s communication interfaces are all based on TCP/IP. The switch comes pre­configured with the IP configuration detailed here:
Note: If the DHCP connection fails on boot-up, the P16-IP will not have an IP address.
If this initial configuration does not meet your requirements, the following section describes the configuration that is necessary to access the P16-IP for the first time.
Initial Configuration via a DHCP Server
By default, the P16-IP will try to contact a DHCP server in the subnet to which it is physically connected. If a DHCP server is found, it will provide a valid IP address, gateway address and net mask. Before you connect the device to your local subnet, be sure to complete the corresponding configuration of your DHCP server. It is recommended to configure a fixed IP assignment to the MAC address of the P16-IP. You can find the MAC address labelled on the bottom of the switch.
Use the setup tool to adjust the values to your needs. The setup tool can be found on the supplied CD ROM. Follow the procedure described on the next page (Section 4.2)
Initial Configuration via a Serial Console
The P16-IP has a serial line interface (host side) for connecting a serial terminal. This connector is compliant with the RS-232 serial line standard. The serial line has to be configured with the parameters given in this table:
When configuring with a serial terminal, reset the P16-IP and immediately press the ESC key. You will see some device information and a “=>” prompt. Type config and press the Enter key. Wait a few seconds for the configuration questions to appear.
As you proceed, the following questions will appear on the screen. To accept the default values (shown in square brackets below) press the Enter key.
IP auto configuration (non/dhcp/bootp) [dhcp]: IP [192.168.1.22]: Net mask [255.255.255.0]: Gateway (0.0.0.0 for none) [0.0.0.0]:
Parameter Value
IP auto configuration DHCP IP-Address ­Net-mask 255.255.255.0 Default-Gateway none
Parameter Value
Bits/second 115200 Data bits 8 Parity No Stop bits 1 Flow Control None
20
Section 4 IP Access Configuration & Operation
4.2 P16-IP Setup Tool
MAC Address Detection
Connect the P16-IP to your computer either via a local network, or via USB. If you use a USB connection Windows will detect the P16-IP as a ‘Removable Disk’ and an appropriate drive letter will be assigned.
Start the setup tool from the CD ROM.
A window opens as shown below:
On the upper left corner, the MAC address of the P16-IP is displayed. To detect the MAC address, press the Refresh Devices button. The displayed MAC address is the same as that printed on the label on the base of the unit.
On the lower right corner of the window, there are two buttons: Query Device and Setup Device. Press the Query Device button to display the preconfigured values of the network configuration. The values are displayed in the text fields located above. If necessary, adjust the network settings to your needs. To save the changes enter a user login and a password (see Authentication, on page 22) and then press the Setup Device button.
21
Section 4 IP Access Configuration & Operation
Authentication
To adjust the authentication settings, enter your login as a super user and change your password.
Super user login
Enter the login name of the super user. The initial value is super. All of the characters are lower case.
Super user password
Enter the current password for the super user. This initial value is pass. All of the characters are lower case.
New super user password
Enter the new password for the super user.
New password (confirm)
Re-type the new password for the super user.
To close the window and accept the changes, press the OK button, otherwise press the Cancel button.
IP Auto Configuration
With this option, you can specify whether the P16-IP should obtain its network settings from a DHCP or BOOTP server. From the drop down list select either DHCP or BOOTP. If you select NONE, the IP auto configuration is disabled and you should manually input the following network settings:
IP address
The IP address the P16-IP uses.
Net mask
The net mask of the connected IP subnet.
Gateway address
The IP address of the default router for the connected IP subnet. If you do not have a default router, enter 0.0.0.0.
22
Section 4 IP Access Configuration & Operation
4.3 Keyboard, Mouse and Video Configuration
Between the P16-IP and the host, there are two interfaces available for transmitting keyboard and mouse data: USB and PS/2. The correct operation of the remote mouse depends on several settings which will be discussed in the following subsections. Please see page 30 for details of how to make the specific changes to the mouse settings described below.
P16-IP Keyboard Settings
The P16-IP settings for the host's keyboard type have to be correct in order to make the remote keyboard work properly. The settings can be checked using the P16-IP front-end (see page 33)
Remote Mouse Settings
A common problem with KVM devices is the synchronization between the local and remote mouse cursors. The P16-IP addresses this problem with an intelligent synchronization algorithm. There are two mouse modes available on the P16-IP: Auto mouse speed and Fixed
mouse speed.
Auto mouse speed
The automatic mouse speed mode tries to detect the speed and acceleration settings of the host system automatically. Speed detection is performed during mouse synchronization. If the mouse does not move correctly, there are two ways to re-synchronize the local and remote mouse:
Fast Sync: Fast synchronization is used to correct a temporary, but fixed skew. Choose this option using the Remote Console options menu or by pressing the mouse synchronization hotkey sequence - [ALT] + [F12]
Intelligent Sync: If the fast sync does not work correctly or the mouse settings have been changed on the host system, you can use the intelligent resynchronization option. This method can be accessed from the Mouse Handling sub menu of the Remote Console Option menu.
Intelligent synchronization requires a correctly adjusted picture. Use the auto adjustment function or manual correction in the Video Settings panel to setup the picture. The Sync mouse
button on top of the Remote Console can behave differently, depending on the current state of mouse synchronization. Usually pressing this button leads to a fast sync, except in
situations where the KVM port or the video mode was recently changed.
Tip: When first started, if the local mouse pointer is not synchronized with the remote mouse pointer, click the Auto Adjust Button once. If the mouse is still not synchronized select
Intelligent Sync from the Mouse Handling sub menu of the Remote Console Option menu.
Fixed mouse speed
This mode just translates the mouse movements from the Remote Console in a way that one pixel move will lead to ‘n’ pixel moves on the remote system. This parameter ‘n’ is adjustable. However, it should be noted that this works only when mouse acceleration is turned off on the remote system.
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