Lindy 39632, 39636 User Manual

KVM Switch CAT-32 IP
with KVM over IP Module
User Manual English
KVM Switch CAT-32 IP: LINDY No. 39632 KVM over IP Module: LINDY No. 39636
www.lindy.com
For Commercial Use Only Tested to comply with FCC Standards
The modular LINDY KVM Switch CAT-32 IP
The KVM Switch CAT-32 IP provides 32 Cat.5/6 KVM server ports supporting both USB or PS/2 keyboard and mouse connections via dedicated USB or PS/2 Cat.5 Computer Modules.
This KVM switch incorporates a modular concept design which allows for dual console access. The local console port allows direct access whilst a second console option permits remote access via a remote KVM over IP module installed in a slot located in the back of the KVM Switch. This option allows system administrators to access and administer their servers and KVM switches from a remote office computer via a web browser. The required optional IP access module can be simply installed into the back of the KVM Switch at any time.
About this manual
This manual is divided into five sections.
The first section is an introduction to the KVM Switch CAT-32
The second section deals with installing and connecting the switch
The third section describes the basic operation of the KVM switch via its OSD (On Screen Menu)
Section 4 – left empty for future use
The fifth section describes operation and access via remote IP
Technological progress
The KVM Switch and especially the KVM over IP Module and its software are subject to technological progress. The products are continuously upgraded accordingly. Therefore minor changes compared to the descriptions in this manual may be found.
© LINDY ELECTRONICS LIMITED & LINDY-ELEKTRONIK GMBH - FIRST EDITION (JAN 2010)
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Contents
Section 1..................................................................................3
1.1 Introduction ........................................................................................ 4
1.2 CAT-32 with IP access module .......................................................... 5
1.3 KVM compatibility with other series KVM switches ............................ 5
1.4 Product Features ............................................................................... 6
1.5 Package Contents ............................................................................. 7
1.5 Optional Cables and Accessories ...................................................... 7
Section 2..................................................................................8
2.1 Hardware Installation Guide .............................................................. 9
Section 3..................................................................................10
3.1 KVM Switch Operation ....................................................................... 11
3.2 Keyboard Hotkey Selection and OSD Commands ............................. 12
3.3 On Screen Display Menu (OSD) ........................................................ 13
3.4 Troubleshooting ................................................................................. 14
Section 4..................................................................................15
Intentionally left empty
Section 5..................................................................................15
5.0.1 KVM over IP Access Features ...................................................... 16
5.0.2 KVM over IP Module Installation ................................................... 16
5.1 Configuration ..................................................................................... 17
5.2 CAT-32 IP Setup Tool ........................................................................ 18
5.3 Keyboard, Mouse and Video Configuration ....................................... 20
5.4 Usage ................................................................................................ 22
5.5 Logging In .......................................................................................... 23
5.6 Navigation .......................................................................................... 24
5.7 Menu Options .................................................................................... 31
5.7.1 Remote Control ............................................................................. 31
5.7.2 Virtual Media ................................................................................. 34
5.7.3 User Management ........................................................................ 42
5.7.4 KVM Settings ................................................................................ 44
5.7.5 Device Settings ............................................................................. 49
5.7.6 Maintenance ................................................................................. 62
Troubleshooting .....................................................................66
Key Codes ...............................................................................70
Section 1
Introducing the
KVM Switch
CAT-32 IP
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Section 1 Introducing the CAT-32 IP
KVM
1.1. Introduction
Thank you for purchasing this LINDY KVM Switch. Please read this manual carefully to fully understand the functions and features that the switch offers.
Using the LINDY KVM Switch CAT-32 IP a system administrator can access and control several computers from one compact and high density KVM control center with 32 server ports occupying only 1U height within a 19” rack.
In addition the KVM Switch CAT-32 allows you to install an optional KVM over IP Remote Access Module into a slot located in the back of the KVM switch. With this module installed the administrator can access any of the computers connected to the KVM Switch from any remote computer on a local LAN or via the Internet using a web browser.
The LINDY KVM Switch CAT-32 allows direct access to up to 32 computers using a single KVM (Keyboard, Video, and Mouse) either from a local or remote console. To administrate a larger number of computers multiple switches can be used. They can be either equipped with a KVM over IP module each or they can easily be daisy chained with an IP module located in the master KVM switch only.
A dedicated daisy chain port allows a total number of 8 KVM Switches to be connected (daisy chained) together to control up to 256 computers. Using this daisy chain port method ensures that none of the computer ports are lost due to cascading. Using IP modules in each KVM Switch allows users to access even more than 256 computers and provides individual simultaneous access to every KVM switch with an IP module and by several users.
The CAT-32 KVM Switch supports two methods of switching between the connected computers: by using keyboard hotkeys or via an OSD (On Screen Display).
The KVM Switch CAT-32 IP has a single user password protection with auto logout security. The security features for the KVM over IP user are based on SSL and additionally KVM encrypted connections with a further level of password login.
Section 1 Introducing the CAT-32 IP
1.2. CAT-32 with IP access module
KVM over IP technology allows a simple web browser interface to be used to access the switch and the connected computers via a local area network (LAN) or, when connected to a wide area network (WAN), allows access to the switch and the connected computers from almost anywhere in the world.
Remote Access
IP Network
Remote & local control of multiple computers
Switch
Multiple Servers
Local Console
The CAT-32 with IP module provides a non-intrusive solution for remote access and control because the software runs on its embedded processors only, so there’s no interference with computer operation, or impact on network performance. The IP module also features remote mass storage support; a USB connection from the switch to a connected computer allows virtual storage to be set up on the computer as a virtual drive accessed from the client.
Doing so any files, folders or local drives at the remote user can be configured as a local drive at the remote computer allowing for driver installation and updates etc.
1.3. KVM compatibility with other series KVM switches
The KVM Switch CAT-32 is compatible with most other brands of KVM switches using a port cascaded installation. To prevent any hotkey conflicts, please ensure that the KVM hotkeys of the other KVM switches used are not the same as those used on the KVM Switch CAT-32 IP. The KVM hotkeys of the KVM Switch CAT-32 IP can be configured via the OSD.
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Section 1 Introducing the CAT-32 IP
1.4. Product Features
32 UTP Cat.5/6 server ports in a narrow 1U, 19” rack mount design Dual console operation option: Local console connected by PS/2 and VGA plus a remote
access slot for optional KVM over IP module
Compatible with all commonly used operating systems Supports USB as well as PS/2 computers using the appropriate Computer Modules Hot Plug Support allows computers to be added or removed for maintenance without
powering down the KVM switch or the computers
High Quality Video – Supports display resolutions of up to 1920 x 1200 at the local console Supports up to 1280 x 1024 at the IP console, 1600 x 1200 in virtual desktop mode No Software Required - easy computer selection via the On Screen Display Menu or
Keyboard Hot Keys
Each computer can be individually named in the On Screen Display Menu Password log in protection for access to the KVM Switch, auto log out option SSL security and additional password protection for IP access users Auto Scan Mode with an adjustable scan time from 5~104 seconds for monitoring computers Keyboard status automatically restored when switching between computers Front panel LED indicators for easy status monitoring 2 Digit LED display indicates the cascaded KVM Switch number 32x RJ45 ports for UTP cables to connect to the servers with up to 100m distance each Separate built-in daisy chain port prevents the loss of any computer port when cascading
Section 1 Introducing the CAT-32 IP
1.5. Package Contents
No. 39632, (1) KVM Switch CAT-32
No. 39636, (1) KVM over IP Module for KVM Switch CAT-32 IP
(2) Firmware upgrade cable (3) Daisy Chain cable (4) Power Adapter (5) 19" Rackmount Kit (6) User manuals (English, French, German, Italian)
(2) USB cable type A/Mini-B (3) CD with Utilities & Manual (English) (4) Printed Quick Start Guides (English, French, German, Italian)
1.6. Optional Cables and Accessories
The remote access KVM over IP module, LINDY No. 39636, can be installed at any time. (To install it into the KVM Switch CAT-32 ensure all connected computers are switched off or disconnected and the power supply is unplugged. Open the slot on the back of the KVM Switch and slide the module into the slot.)
The local monitor, PS/2 mouse and PS/2 keyboard is connected using their standard cables. To connect each individual computer to the switch, Cat.5/6 computer modules are required. For
USB or PS/2 computers different modules have to be used as listed below:
For PS/2 computers: Cat.5/6 Computer module PS/2 & VGA, LINDY No. 39633
For USB computers: Cat.5/6 Computer module USB & VGA, LINDY No. 39634
A Cat.5e or 6 UTP cable of appropriate length (max. 100m) is required to connect the KVM Switch to the computer modules. These cables are available from LINDY in several different colors and lengths from 0.3m up to 100m. We don’t recommend using shielded FTP/STP cables. Please find a small overview below:
UTP Cat.5e
0.5m 1m 2m 3m 5m 7.5m 10m 15m 20m 30m
45961 45962 45963 45964 45965 45966 45967 45968 45969 45970
40m 50m 60m 70m 80m 90m 100m
45971 45972 44733 45974 44735 44736 45977
UTP Cat.6
0.5m 1m 2m 3m 5m 7.5m 10m 15m 20m 30m
45771 45772 45773 45774 45775 45776 45777 45778 45779 45780
Daisy Chain Cable
A short Daisy Chain Cable is included to cascade KVM switches with each other. Longer cables are available from LINDY: No. 39637 (1m) and No.39638 (2m). To reach even longer distances several 2m cables can be chained together.
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Section 2 Hardware Installation
2.1. Hardware Installation Guide
Section 2
Hardware Installation
Before you start please verify that all parts are included according to the package contents listed previously.
Please prepare the required amount of KVM Computer Access Modules and UTP cables to connect to your computers/servers.
If you want to install the KVM Switch in a 19” server rack please attach the enclosed 19” rack mount brackets using the screws provided.
If you intend to install the optional KVM over IP module then please install it into the module slot before you connect the servers and the power supply to the KVM Switch. You may also wish to attach one of the information labels supplied with the KVM over IP module to the back (or the front) of the KVM Switch so that you can easily locate the IP modules MAC address.
In addition to the computers/servers to be connected you will need a PS/2 keyboard, monitor and PS/2 mouse to use as a local console.
Cascading / Daisy chaining of multiple KVM Switches
You can integrate up to 8 KVM Switches in one KVM daisy chained installation with up to a maximum of 256 attached computers.
To connect an additional slave KVM Switch to the MASTER (or previous) KVM switch use a standard daisy chain KVM cable as mentioned above. Connect it to the Daisy Chain OUT port of the MASTER KVM switch and to the Daisy Chain IN port of the first slave KVM switch. To connect the second slave KVM switch connect the Daisy Chain OUT port of the first slave KVM switch to the Daisy Chain IN port of the second slave KVM switch. Repeat this step up to a maximum of 8 KVM switches with a maximum of 256 servers.
1. Switch off all the computers to be attached.
2. Connect the keyboard, monitor and mouse directly to the ports of the LINDY KVM Switch labelled Local Console.
3. Now connect the servers and computers to the ports labelled 1 to 32 using UTP
cable of appropriate length and an appropriate Computer Access Module.
4. Attach the power supply to the KVM Switch. Switch on your monitor.
To set up and configure the KVM over IP remote access modules please refer to section 4 of this user manual.
You may also refer to the printed Quick Start Guide supplied with the KVM over IP module.
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Section 3
KVM Switch Operation
Section 3 KVM Switch Operation
3.1. KVM Switch Operation
Please Note: Your monitor will only display one computer signal at any one time. All
keyboard and mouse commands are sent to this computer as shown on the monitor.
When the computer connected to the currently selected port is not switched on, or is in sleep mode, the monitor will not display any signal.
3.1.1. Password Security
The KVM Switch CAT-32 IP has a single user password protection with auto logout security. The additional security features for the KVM over IP user are based on SSL and additionally
KVM encrypted connections with a further level of password login. Details can be found in section 5, KVM over IP module.
3.1.2. Hot Plug Support
The KVM Switch supports a “Hot Plug” function for easy addition or removal of computers.
PS/2 computer modules
If a computer is already running and its PS/2 interface has already been initialized, it is not required to turn off the computer. Simply hot-plug the PS/2 computer module to the computer. Always connect the PS/2 mouse port first to allow the correct initialization sequence! If the PS/2 ports of the computer haven't been initialized during boot up it may however be necessary to turn off the computer before connecting the PS/2 computer module so the OS can initialize the PS/2 ports during boot up.
Please note: Some Operating Systems including certain Unix versions may be unable to support the “Hot Plugging” function. If you “Hot Plug” when using this kind of O.S., it may cause unpredictable operation and may even shut down the computer.
USB computer modules
The USB and VGA interface is hot pluggable on most OS and computer systems. Therefore you may connect and disconnect USB computer modules at any time. Connect the computer modules to the KVM Switch using UTP Cat.5e/6 cables of appropriate length. In most cases standard patch cable UTP Cat.5e or 6 can be used without any problems. For best video results at very large distances and high resolutions UTP Cat.6 solid core cable may be used to improve video quality and distance. Shielded FTP/STP is not recommended. After the computers are connected and powered up you can access them from the KVM Switch CAT-32.
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Section 3 KVM Switch Operation
On Screen Display Menu
Scroll
Scroll
Main OSD Menu
F1 Setup
OSD Menu
Video Setting Main Menu
3.1.3. Computer / Port Selection
You can select the computer you want to access in one of two different ways:
Keyboard hotkey selection On screen display menu selection
3.1.4. Illuminated front display
The front display has a two digit display to show the number of the KVM switch in the cascade: 01: Master, 02: first slave, 03: second slave. In addition one LED per Port shows the status of the connected port:
GREEN (solid): the computer on this port is powered (switched on or soft off with 5V active) GREEN (blinking/flickering): this port is currently selected, displayed on the monitor, and
keyboard/mouse commands are sent to the computer attached to this port. Dark: No computer connected or computer not powered up / no 5V signal active
One red Power LED near the bank display shows if the KVM Switch is powered up.
3.2. Keyboard Hotkey Selection and OSD Commands
Press the following key combination to enter the OSD menu:
(Factory Default Hotkey is Scroll Lock; it can be changed via the OSD configuration)
Within 2 seconds
Lock
Lock
Space bar
With a small delay the OSD pops up on your monitor and you can use the cursor keys to navigate through the OSD and select functions by pressing the Return key.
Alternatively, instead of waiting for the OSD, you can press the initial Scroll Lock hotkey twice and add further direct keyboard hotkey commands within 2 seconds after the initial hotkey to switch computer ports directly or change the KVM Switch CAT-32 settings etc.
Further available direct hotkey commands:
Command Action
(Cursor up) / ↓ (Cursor down)
Page Up / Page Down Select next higher/lower bank/KVM switch H + { Scroll / Num / Caps / ESC / F12 } Change primary hotkey 0101 ………… 0832 Bank + port number direct selection T OSD port info screen on/off Z Remote console on/disabled S Start Autoscan
= In most cases you can select ports via the OSD display or via the keyboard hotkey commands
Select next higher/lower port
Section 3 KVM Switch Operation
3.3. On Screen Display Menu (OSD)
The On Screen Display menu provides a lot of information about the switch configuration and the attached computers, and offers advanced administration and full KVM Switch control to the user.
Activate the OSD by the hotkey sequence: Scroll Lock + Scroll Lock + space bar
Main OSD Menu
Select computer/port: use Up/Down Arrow key to navigate, Page Up/Page Down to scroll page, hit Enter to select. Edit computer name: just hit Insert to edit and
Enter to confirm. F2: Save - Save all modifications you have made.
When pressing F2, you will see the message-­"Saving parameters" for confirmation. F1: Setup - rotate through Main/ Video Setting/ Setup/ Status OSD menu pages
Setup OSD Menu
Auto logout: specify the timeout before an auto­logout (00~99 min, +1 min) is performed OSD Timeout: specify timeout for OSD menu remaining on screen (00~99 sec, +5 sec) AutoScan period: Specify the delay time for auto scan (00~99 sec, +5 sec) Title bar: Specify the title bar position (Left/Right/Disable) Hotkey: specify the hotkey preceding sequence (SCROLL LOCK, CAPS, F12 or NUM LOCK)
Password: Enable/Disable password protection Enable /Disable Remote Console: Toggle the
remote console On/Off. If the remote console is in OFF state, a message will remind you appearing under the OSD title bar, Remote control disabled Always press F2 to save any changes!
Video setting Menu
Allows you to adjust video settings individually for every port:
Gain: specify level of gain. (00 ~ 50) Equ: specify level of equalization. (00 ~ 50)
Go to Main/Video setting, and then begin to adjust the video parameters such as gain/equalization. Start with equalization to adjust the sharpness and shadows followed by gain for the brightness. It may be necessary to try several different settings and combinations to achieve the best display. Always press F2 to save any changes!
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Section 3 KVM Switch Operation
Status Menu
Status Menu
This status page shows information for all daisy chained KVM Switches: Firmware version, KVM Switch PCB model and max. number of ports. Select one bank and press Enter to access the status pages of the Cat.5 computer modules connected to that KVM Switch.
Computer Module Status Submenu
Use this page to check the firmware version of the Cat.5 Computer Modules attached to a selected KVM Switch (i.e. 120208 shown here is the FW version of the KVM Switch), and perform manual FW upgrades. To do a manual FW upgrade of individual Cat.5 computer modules, just select the module to be upgraded and press Enter to confirm the automatic upgrade. During the upgrade process a download bar will appear indicating the progress of the upgrade. In addition you can alternatively press F4 to toggle between manual and auto (for all Cat.5 modules connected to this KVM Switch) upgrade mode. More detailed information is provided with the Firmware upgrade files.
Firmware Update
Use the supplied Firmware update cable to connect between the Daisy Chain In port of the KVM switch and the DB9 RS-232 port on your computer.
Computer Module Status Submenu
3.4. Troubleshooting
Before calling technical support, please try the following steps for easy troubleshooting.
Q1. My keyboard and/or mouse are locked up. What can I do for troubleshooting without rebooting the computer and/or KVM?
A1. First, unplug the console keyboard and mouse for a few seconds and plug them back in. This will re-initialize the console keyboard and mouse, in case an initialization failure of the console keyboard and mouse has happened. If this doesn't work, unplug the computer modules PS/2 or USB connections from the computer for few seconds and plug it in again - alternatively plug the USB connector into to a different USB port. If it is PS2, always connect the mouse connection first, then the keyboard connection. This should bring back the computer module if only re-initialization is required. If any of the above does not help then you may have to reboot the computer for a complete reset of the computer keyboard and mouse.
Q2. My monitor stays dark.
A2. Please check if the computer you want to access is in Standby or power save mode with the monitor switched off. If so please wake up the computer in the usual way.
The contact information for the LINDY technical support teams can be found on the LINDY website for each country.
Section 4
Intentionally left empty
For future use
Section 5
IP Access Configuration &
Operation
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Section 5 IP Access Configuration & Operation
Note:
5.0.1. KVM over IP Access Features
The IP access module provides remote KVM over IP access to the KVM switch CAT-32. It converts all keyboard video and mouse signals and sends them as TCP/IP signals over your LAN/WAN connection. The KVM switch CAT-32 IP may be accessed from any computer connected to your network and provides full KVM access including BIOS level access to all the connected computers.
Please note that KVM over IP does not operate in a “real time” environment and that some degree of time delay will occur due to limiting factors such as available bandwidth and network traffic.
The KVM over IP Access module can be accessed via a simple web browser and via dedicated software tools included with the product. It uses secure encrypted sessions and password authentication protocols.
Please note that the conversion of video, mouse and keyboard signals requires a certain amount of CPU processing time. Transporting large amounts of data over TCP/IP requires a high bandwidth connection. Limited bandwidth may restrict or limit the possible screen resolutions and colour depths which can be transmitted over your LAN / WAN.
A connection which exhibits limited bandwidth will result in slower mouse reaction and cursor control. Also the available screen resolution, colour depth and refresh rates will also be affected. Ensure the connection you are using provides adequate bandwidth, some adjustment of screen resolution, colour depth and mouse cursor control may have to be made for satisfactory operation.
5.0.2 KVM over IP Access Module Installation
Before you install the IP Access module into the KVM switch ensure all connected computers are switched off and the power supply is unplugged. Proceed to unscrew and remove the small metal cover on rear of the KVM switch. Carefully slide the module into the slot and secure in place with the screw previously removed.
You may now proceed to power up all connected equipment and check for correct operation.
For the remainder of this manual the CAT-32 KVM switch with installed KVM over IP Module will be referred to as CAT-32 IP.
Section 5 IP Access Configuration & Operation
5.1. Configuration
The CAT-32 IP’s communication interfaces are all based on TCP/IP. The switch comes pre-configured with the following IP configuration shown here:
If the DHCP connection fails on boot-up, the CAT-32 IP will not be assigned an IP
address.
If this initial configuration does not meet your requirements, the following section describes the configuration that is necessary to access the CAT-32 IP for the first time.
Initial Configuration via a DHCP Server
By default, the CAT-32 IP will try to contact a DHCP server in the subnet to which it is physically connected. If a DHCP server is found, it will provide a valid IP address, gateway address and subnet mask. If a DHCP server is not available then you will need to assign a fixed IP assignment to the MAC address of the IP Access Module. You can find the MAC address details on the printed label on the underside of the IP Access module.
Before you connect the device to your local subnet, be sure to complete the corresponding configuration using the setup tool supplied on the CD ROM. Follow the procedure described on the next page (Section 5.2)
Initial Configuration via a Serial Console
The CAT-32 IP has a serial line interface (host side) for connecting a serial terminal. This connector is compliant with the RS232 serial line standard. The serial line has to be configured with the parameters given in this table:
When configuring with a serial terminal, reset the CAT-32 IP and immediately press the ESC key. You will see some device information and a “=>” prompt. Type config and press the Enter key. Wait a few seconds for the configuration information to appear.
As you proceed, the following questions will appear on the screen. To accept the default values (shown in square brackets below) press the Enter key.
IP auto configuration (non/dhcp/bootp) [dhcp]: IP [192.168.1.22]: Net mask [255.255.255.0]: Gateway (0.0.0.0 for none) [0.0.0.0]:
Parameter Value
IP auto configuration DHCP IP-Address ­Net-mask 255.255.255.0 Default-Gateway none
Parameter Value
Bits/second 115200 Data bits 8 Parity No Stop bits 1 Flow Control None
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Section 5 IP Access Configuration & Operation
5.2 CAT-32 IP Setup Tool
MAC Address Detection
Connect the CAT-32 IP to your computer either via a local network, or via USB. If you use a USB connection Windows will detect the CAT-32 IP as a ‘Removable Disk’ and an appropriate drive letter will be assigned.
Start the setup tool from the CD ROM.
A window opens as shown below:
On the upper left corner, the MAC address of the CAT-32 IP is displayed. To re-detect the MAC address, press the Refresh Devices button. The displayed MAC address should correspond to the printed address shown on the label on the base of the IP module.
On the lower right corner of the window, there are two buttons: Query Device and Setup Device. Press the Query Device button to display the preconfigured values of the network configuration. The values are displayed in the text fields located above. If necessary, adjust the network settings to your needs. To save the changes enter a user login and a password (see
Authentication, below) and then press the Setup Device button.
Section 5 IP Access Configuration & Operation
Authentication
To adjust the authentication settings, enter your login as a super user and change your password.
Super user login
Enter the login name of the super user. The initial value is "super". All of the characters are lower case.
Super user password
Enter the current password for the super user. This initial value is "pass". All of the characters are lower case.
New super user password
Enter the new password for the super user.
New password (confirm)
Re-type the new password for the super user. To close the window and accept the changes, press the OK button, otherwise press the Cancel
button.
IP Auto Configuration
With this option, you can specify whether the CAT-32 IP should obtain its network settings from a DHCP or BOOTP server. From the drop down list select either DHCP or BOOTP. If you select NONE, the IP auto configuration is disabled and you should manually input the following network settings:
IP address
The IP address the CAT-32 IP uses.
Net mask
The net mask of the connected IP subnet.
Gateway address
The IP address of the default router for the connected IP subnet. If you do not have a default router, enter 0.0.0.0.
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Section 5 IP Access Configuration & Operation
Tip
:
Note:
5.3. Keyboard, Mouse and Video Configuration
Between the CAT-32 IP and the host, there are two interfaces available for transmitting keyboard and mouse data: USB and PS/2. The correct operation of the remote mouse depends on several settings which will be discussed in the following subsections and section 5.7.4.
CAT-32 IP Keyboard Settings
The CAT-32 IP settings for the host's keyboard type have to be correct in order to make the remote keyboard work properly. The settings can be checked using the CAT-32 IP front-end, please see section 5.7.4 for details of how to make changes to the keyboard settings.
Remote Mouse Settings
A common problem with KVM devices is the synchronization between the local and remote mouse cursors. The CAT-32 IP addresses this problem with an intelligent synchronization algorithm. There are two mouse modes available on the CAT-32 IP: Auto mouse speed and
Fixed mouse speed. Auto mouse speed
The automatic mouse speed mode tries to detect the speed and acceleration settings of the host system automatically. Speed detection is performed during mouse synchronization. If the mouse does not move correctly, there are two ways to re-synchronize the local and remote mouse:
Fast Sync: Fast synchronization is used to correct a temporary, but fixed skew. Choose this option using the Remote Console options menu or by pressing the mouse synchronization hotkey sequence - [ALT] + [F12]
Intelligent Sync: If the fast sync does not work correctly or the mouse settings have been changed on the host system, you can use the intelligent resynchronization option. This method can be accessed from the Mouse Handling sub menu of the Remote Console Option menu.
Intelligent synchronization requires a correctly adjusted picture. Use the auto adjustment function or manual correction in the Video Settings panel to setup the picture. The Sync mouse
button on top of the Remote Console can behave differently, depending on the current state of mouse synchronization. Usually pressing this button leads to a fast sync, except in
situations where the KVM port or the video mode was recently changed.
When first started, if the local mouse pointer is not synchronized with the remote mouse
pointer, click the Auto Adjust Button once. If the mouse is still not synchronized select
Intelligent Sync from the Mouse Handling sub menu of the Remote Console Option menu.
Fixed mouse speed
This mode just translates the mouse movements from the Remote Console in a way that one pixel move will lead to ‘n’ pixel moves on the remote system. This parameter ‘n’ is adjustable. However, it should be noted that this works only when mouse acceleration is turned off on the remote system.
Section 5 IP Access Configuration & Operation
Host System Mouse Settings
The host's operating system obtains various settings from the mouse driver.
The following limitations do not apply when using USB mice and
Windows 2000 and higher!
Special Mouse Driver
There are mouse drivers which influence the synchronization process and lead to desynchronized mouse pointers. If this happens, make sure you do not use a special vendor­specific mouse driver on your host system.
Windows XP Mouse Settings If using Windows XP, disable the enhance pointer precision setting.
Active Desktop
If the Active Desktop feature of Microsoft Windows is enabled, do not use a plain background. Instead, use some kind of wallpaper. Alternatively, you could also disable the Active Desktop completely. Navigate your mouse pointer into the upper left corner of the applet screen and move it back and forth slightly. In this way the mouse will be resynchronized. If re-synchronizing fails, disable mouse acceleration and repeat the procedure.
Single and Double Mouse Mode
The information above applies to Double Mouse Mode, where both remote and local mouse pointers are visible and need to be synchronized. The CAT-32 IP also features another mode ­Single Mouse Mode, where only the remote mouse pointer is visible. Activate this mode in the open Remote Console and click into the window area. The local mouse pointer will be hidden and the remote one can be controlled directly. To leave this mode, use the hotkey combination [ALT] + [F12] to free the captured local mouse pointer.
Recommended Mouse Settings
For the different operating systems we can give the following advice...
MS Windows 2000/2003 (Professional and Server), XP, Vista,
In general, we recommend the use of a USB mouse. Choose USB without Mouse Sync. For a PS/2 mouse choose Auto Mouse Speed. For XP, Vista, disable the option called enhance pointer precision or similar in the Control Panel.
SUN Solaris Adjust the mouse settings either via xset m 1 or use the CDE Control Panel to set the mouse to 1:1, no acceleration. As an alternative you may also use the Single Mouse Mode.
MAC OS X We recommend using the Single Mouse Mode.
Video Modes
The CAT-32 IP switch recognizes a limited number of common video modes. When running X11 on the host system, please do not use any custom mode lines with special video modes. If you do, the CAT-32 IP switch may not be able to detect them. We recommend using any of the standard VESA video modes instead.
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