Lincoln Aviator Hybrid (2020) Owner’s Manual

Owner’s Manual
2020 AVIATOR HYBRID
June 2019
First Printing
Litho in U.S.A.
2020 AVIATOR HYBRID Owner’s Manual
owner.lincoln.com lincolncanada.com
The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.
© Ford Motor Company 2019
All rights reserved.
Part Number: 201905 20190510141857
California Proposition 65
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor
vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
WARNING: Battery posts, terminals and related accessories contain lead and lead compounds,
chemicals known to the State of California to cause cancer and reproductive harm. Wash your
hands after handling.
Introduction
About This Manual ...........................................9
Symbols Glossary ............................................9
Data Recording ...............................................12
Perchlorate .......................................................16
Lincoln Automotive Financial Services
..........................................................................16
Replacement Parts Recommendation
..........................................................................17
Special Notices ................................................17
Mobile Communications Equipment .........19
Export Unique Options ..................................19
Environment
Protecting the Environment ........................20
At a Glance
Instrument Panel .............................................21
Child Safety
General Information ......................................24
Installing Child Restraints ............................26
Booster Seats ..................................................37
Child Restraint Positioning ..........................39
Child Safety Locks ..........................................41
Seatbelts
Principle of Operation ..................................43
Fastening the Seatbelts ...............................44
Seatbelt Height Adjustment .......................46
Seatbelt Warning Lamp and Indicator
Chime ...........................................................46
Seatbelt Reminder .........................................47
Child Restraint and Seatbelt Maintenance
.........................................................................49
Seatbelt Extensions ......................................50
Personal Safety System
Personal Safety System..............................51
Supplementary Restraints System
Principle of Operation ..................................52
Driver and Passenger Airbags ...................53
Front Passenger Sensing System .............55
Side Airbags ....................................................57
Driver and Passenger Knee Airbags ........58
Safety Canopy..............................................58
Crash Sensors and Airbag Indicator ........60
Airbag Disposal ...............................................61
Pedestrian Protection
Pedestrian Alert System ..............................62
911 Assist
About 911 Assist .............................................63
Emergency Call Requirements ...................63
Emergency Call Limitations ........................64
Keys and Remote Controls
General Information on Radio Frequencies
........................................................................65
Remote Control ..............................................65
Replacing a Lost Key or Remote Control
........................................................................69
Phone as a Key ...............................................70
Phone as a Key – Troubleshooting ...........70
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Table of Contents

MyKey
Principle of Operation ....................................71
Creating a MyKey ...........................................72
Clearing All MyKeys ......................................73
Checking MyKey System Status ................73
Using MyKey With Remote Start Systems
.........................................................................74
MyKey – Troubleshooting ............................74
Doors and Locks
Locking and Unlocking .................................76
Opening the Doors .......................................83
Emergency Door Release ............................84
Soft Closing Door ..........................................84
Keyless Entry ..................................................84
Liftgate
Power Liftgate .................................................87
Security
Passive Anti-Theft System ...........................92
Anti-Theft Alarm .............................................93
Steering Wheel
Adjusting the Steering Wheel ....................95
Audio Control .................................................96
Voice Control ..................................................96
Cruise Control - Vehicles With: Adaptive
Cruise Control With Lane Centering
.........................................................................97
Cruise Control - Vehicles With: Cruise
Control ..........................................................97
Information Display Control ........................98
Heated Steering Wheel ...............................98
Horn ..................................................................99
Wipers and Washers
Windshield Wipers - Vehicles Without:
Heated Wiper Blades .............................100
Windshield Wipers - Vehicles With: Heated
Wiper Blades ..............................................101
Autowipers ......................................................101
Windshield Washers ....................................102
Rear Window Wiper and Washers ...........102
Lighting
General Information ....................................104
Lighting Control ............................................104
Autolamps ......................................................105
Instrument Lighting Dimmer .....................105
Headlamp Exit Delay ...................................106
Daytime Running Lamps - Vehicles With:
Configurable Daytime Running Lamps
.......................................................................106
Daytime Running Lamps - Vehicles With:
Daytime Running Lamps (DRL) ............106
Front Fog Lamps ..........................................106
Adaptive Headlamps ...................................107
Direction Indicators .....................................109
Welcome Lighting ........................................109
Interior Lamps ................................................110
Ambient Lighting ...........................................110
Automatic High Beam Control
About Automatic High Beam Control ......112
Switching Automatic High Beam Control
On and Off ..................................................112
Automatic High Beam Control Indicators
........................................................................113
Overriding Automatic High Beam Control
........................................................................113
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Windows and Mirrors
Power Windows .............................................114
Global Opening and Closing ......................115
Exterior Mirrors ..............................................115
Interior Mirror ..................................................117
Sun Visors .......................................................118
Moonroof .........................................................118
Instrument Cluster
Gauges .............................................................121
Warning Lamps and Indicators .................124
Audible Warnings and Indicators .............128
Information Displays
General Information ....................................129
Personalized Settings .................................133
Information Messages ................................135
Head Up Display ..........................................159
Climate Control
Automatic Climate Control ........................163
Hints on Controlling the Interior Climate
.......................................................................166
Rear Passenger Climate Controls ............167
Heated Rear Window ..................................168
Heated Exterior Mirrors ..............................168
Remote Start ..................................................169
Interior Air Quality
About the Cabin Air Filter ..........................170
Locating the Cabin Air Filter ......................170
Changing the Cabin Air Filter ....................170
Seats
Sitting in the Correct Position ....................171
Head Restraints ............................................172
Power Seats ...................................................175
Memory Function .........................................179
Rear Seats ......................................................182
Heated Seats ................................................186
Climate Controlled Seats ...........................186
Garage Door Opener
Universal Garage Door Opener ...............189
Auxiliary Power Points
Auxiliary Power Points ................................194
Wireless Accessory Charging ...................195
Storage Compartments
Center Console ............................................198
Overhead Console ......................................198
Starting and Stopping the Engine
General Information ....................................199
Keyless Starting ............................................199
Starting a Gasoline Engine .......................200
Engine Block Heater ..................................204
Unique Driving Characteristics
Hybrid Vehicle Operation .........................206
Plug-In Hybrid Vehicle Operation ...........208
Hybrid Vehicle Frequently Asked
Questions .................................................209
Fuel and Refueling
Safety Precautions ........................................211
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Fuel Quality ...................................................212
Fuel Filler Funnel Location ........................213
Running Out of Fuel ....................................213
Refueling ........................................................214
Fuel Consumption ........................................217
Engine Emission Control
Emission Law .................................................219
Catalytic Converter .....................................220
High Voltage Battery
General Information ....................................223
Charging the High Voltage Battery ........223
Transmission
Automatic Transmission ............................233
All-Wheel Drive
Using All-Wheel Drive ................................239
Brakes
General Information ...................................246
Hints on Driving With Anti-Lock Brakes
......................................................................247
Electric Parking Brake ................................247
Hill Start Assist .............................................249
Auto Hold ......................................................250
Reverse Braking Assist
About Reverse Braking Assist .................252
Reverse Braking Assist Precautions ......252
Switching Reverse Braking Assist On and
Off ...............................................................253
Overriding Reverse Braking Assist .........253
Reverse Braking Assist Indicators ..........253
Reverse Braking Assist – Troubleshooting
......................................................................253
Traction Control
Principle of Operation ................................256
Using Traction Control ...............................256
Stability Control
Principle of Operation ................................257
Using Stability Control ...............................258
Hill Descent Control
About Hill Descent Control ......................259
Switching Hill Descent Control On and Off
......................................................................259
Setting the Hill Descent Speed ...............259
Hill Descent Control Indicator .................260
Parking Aids
Principle of Operation .................................261
Rear Parking Aid ...........................................261
Front Parking Aid ........................................263
Side Sensing System .................................265
Active Park Assist ........................................267
Rear View Camera .......................................271
360 Degree Camera ..................................274
Cruise Control
About Cruise Control ..................................277
Switching Cruise Control On and Off ......277
Setting the Cruise Control Speed ...........277
Canceling the Set Speed ..........................278
Resuming the Set Speed ...........................278
Cruise Control Indicators ..........................278
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Adaptive Cruise Control
About Adaptive Cruise Control With Stop
and Go .......................................................279
About Adaptive Cruise Control With Lane
Centering ..................................................279
About Intelligent Adaptive Cruise Control
......................................................................279
Adaptive Cruise Control Precautions -
Vehicles With: Adaptive Cruise Control
With Lane Centering ..............................279
Adaptive Cruise Control Precautions -
Vehicles With: Adaptive Cruise Control
With Stop and Go ....................................279
Adaptive Cruise Control Limitations -
Vehicles With: Adaptive Cruise Control
With Lane Centering ..............................280
Adaptive Cruise Control Limitations -
Vehicles With: Adaptive Cruise Control
With Stop and Go .....................................281
Switching Adaptive Cruise Control On and
Off ...............................................................283
Setting the Adaptive Cruise Control Speed
......................................................................284
Setting the Adaptive Cruise Control Gap
......................................................................285
Canceling the Set Speed ..........................286
Resuming the Set Speed ..........................286
Overriding the Set Speed .........................286
Adaptive Cruise Control Indicators -
Vehicles With: Adaptive Cruise Control
With Lane Centering ..............................286
Adaptive Cruise Control Indicators -
Vehicles With: Adaptive Cruise Control
With Stop and Go ....................................287
Adaptive Cruise Control Indicators -
Vehicles With: Intelligent Adaptive
Cruise Control ..........................................287
Switching From Adaptive Cruise Control
to Cruise Control .....................................287
Switching Lane Centering On and Off
......................................................................288
Switching Intelligent Mode On and Off
......................................................................289
Adjusting the Set Speed Tolerance .......289
Adaptive Cruise Control – Troubleshooting
......................................................................289
Driving Aids
Driver Alert ....................................................293
Lane Keeping System ................................294
Blind Spot Information System ................300
Cross Traffic Alert ........................................304
Steering .........................................................309
Pre-Collision Assist ......................................310
Drive Mode Control
About Drive Mode Control ........................316
Selecting a Drive Mode ..............................316
Drive Modes ..................................................316
Load Carrying
Rear Under Floor Storage ..........................319
Roof Racks and Load Carriers ..................319
Load Limit ......................................................320
Air Suspension .............................................324
Towing
Towing a Trailer ............................................326
Trailer Sway Control ....................................327
Recommended Towing Weights ..............327
Essential Towing Checks ..........................329
Towing the Vehicle on Four Wheels .......331
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Driving Hints
Breaking-In ....................................................332
Reduced Engine Performance .................332
Economical Driving .....................................332
Cold Weather Precautions ........................333
Driving Through Water ...............................333
Floor Mats ......................................................334
Roadside Emergencies
Roadside Assistance ..................................336
Hazard Flashers ...........................................337
Fuel Shutoff ...................................................337
Jump Starting the Vehicle .........................338
Post-Crash Alert System ...........................340
Transporting the Vehicle ............................341
Customer Assistance
Getting the Services You Need ...............342
In California (U.S. Only) ..............................343
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .......................344
Utilizing the Mediation/Arbitration Program
(Canada Only) ..........................................345
Getting Assistance Outside the U.S. and
Canada ......................................................346
Ordering Additional Owner's Literature
......................................................................348
Reporting Safety Defects (U.S. Only) ......349
Reporting Safety Defects (Canada Only)
......................................................................349
Fuses
Fuse Specification Chart ............................351
Changing a Fuse .........................................364
Maintenance
General Information ....................................367
Opening and Closing the Hood ..............367
Under Hood Overview ...............................369
Engine Oil Dipstick ......................................370
Engine Oil Check .........................................370
Oil Change Indicator Reset ........................371
Engine Coolant Check ...............................372
Automatic Transmission Fluid Check ......377
Brake Fluid Check .......................................377
Power Steering Fluid Check .....................378
Washer Fluid Check ....................................378
Fuel Filter .......................................................379
Changing the 12V Battery .........................379
Checking the Wiper Blades .......................381
Changing the Front Wiper Blades -
Vehicles Without: Heated Wiper Blades
......................................................................382
Changing the Front Wiper Blades -
Vehicles With: Heated Wiper Blades
......................................................................383
Changing the Rear Wiper Blades ............383
Adjusting the Headlamps ..........................384
Changing a Bulb ..........................................385
Changing the Engine Air Filter ................385
Vehicle Care
General Information ....................................387
Cleaning Products .......................................387
Cleaning the Exterior .................................388
Waxing ...........................................................389
Cleaning the Engine ...................................390
Cleaning the Windows and Wiper Blades
......................................................................390
Cleaning the Interior ....................................391
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Cleaning the Instrument Panel and
Instrument Cluster Lens .........................391
Cleaning Leather Seats .............................392
Repairing Minor Paint Damage ................393
Cleaning the Wheels ..................................393
Vehicle Storage ...........................................393
Wheels and Tires
General Information ...................................396
Tire Care ........................................................398
Using Summer Tires ....................................410
Using Snow Chains .......................................411
Tire Pressure Monitoring System .............413
Changing a Road Wheel .............................417
Technical Specifications ............................425
Capacities and Specifications
Engine Specifications .................................427
Motorcraft Parts ...........................................428
Vehicle Identification Number .................430
Vehicle Certification Label ........................430
Transmission Code Designation ..............431
Capacities and Specifications ..................432
Bulb Specification Chart ............................443
Vehicle Identification
Installing the Vehicle Identification Card
......................................................................444
Network Connectivity
Connecting the Vehicle to a Mobile
Network .....................................................445
Network Connectivity – Troubleshooting
......................................................................446
Wi-Fi Hotspot
Creating a Wi-Fi Hotspot ...........................449
Changing the Wi-Fi Hotspot Name or
Password ...................................................449
Audio System
General Information .....................................451
Audio Unit .....................................................452
Digital Radio .................................................454
Satellite Radio ..............................................457
USB Port ........................................................460
SYNC 3
General Information ...................................462
Using Voice Recognition ...........................464
Entertainment ...............................................476
Climate ...........................................................488
Phone ..............................................................491
Navigation .....................................................493
Electric Vehicle Information ......................501
Apps ...............................................................507
Settings ...........................................................510
SYNC 3 Troubleshooting .........................512
Accessories
Accessories ..................................................529
Lincoln Protect
Lincoln Protect ..............................................531
Scheduled Maintenance
General Maintenance Information ..........534
Normal Scheduled Maintenance ............538
Special Operating Conditions Scheduled
Maintenance ............................................542
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Scheduled Maintenance Record ............545
Appendices
Electromagnetic Compatibility ................566
End User License Agreement ...................571
Declaration of Conformity .........................601
Declaration of Conformity - Vehicles With:
SYNC 3 ......................................................602
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ABOUT THIS MANUAL

Thank you for choosing Lincoln. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.
WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to the vehicle you have purchased.
Note: Some of the illustrations in this manual may show features as used in different models, so may appear different to you on your vehicle.
Note: Always use and operate your vehicle in line with all applicable laws and regulations.
Note: Pass on this manual when selling your vehicle. It is an integral part of your vehicle.
This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.
E154903
Right-hand side.A Left-hand side.B

SYMBOLS GLOSSARY

These are some of the symbols you may see on your vehicle.
Air conditioning system
E231157
Air conditioning system lubricant type
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Introduction

Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Brake fluid - non petroleum based
Brake system
E270480
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
E71340
Cruise control
Do not open when hot
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
E231160
Flammable
Front airbag
Front fog lamps
Fuel pump reset
Fuse compartment
Hazard flashers
Heated rear window
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Windshield defrosting system
Interior luggage compartment release
Jack
Keep out of reach of children
Lighting control
Low tire pressure warning
Maintain correct fluid level
Note operating instructions
E270945
Horn control
Panic alarm
E139213
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout
E231159
Requires registered technician
Safety alert
See Owner's Manual
E231158
See Service Manual
Service engine soon
Passenger airbag activated
Passenger airbag deactivated
Side airbag
Shield the eyes
E138639
Stability control
E163957
Hill descent control
E272858
Trail control
Windshield wiping system
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Windshield wash and wipe

DATA RECORDING

WARNING: Do not connect wireless
plug-in devices to the data link connector. Unauthorized third parties could gain access to vehicle data and impair the performance of safety related systems. Only allow repair facilities that follow our service and repair instructions to connect their equipment to the data link connector.
We respect your privacy and are committed to protecting it. The information contained in this publication was correct at the time of going to print but as technology rapidly changes, we recommend that you visit the regional Ford website for the latest information.
Your vehicle has electronic control units that have data recording functionality and the ability to permanently or temporarily store data. This data could include information on the condition and status of your vehicle, vehicle maintenance requirements, events and malfunctions. The types of data that can be recorded are described in this section. Some of the data recorded is stored in event logs or error logs.
Note: Error logs are reset following a service or repair.
Note: We may provide information in response to requests from law enforcement, other government authorities and third parties acting with lawful authority or through a legal process. Such information could be used by them in legal proceedings.
Data recorded includes, for example:
Operating states of system components, for example, fuel level, tire pressure and battery charge level.
Vehicle and component status, for example, wheel speed, deceleration, lateral acceleration and seatbelt status.
Events or errors in essential systems, for example, headlamps and brakes.
System responses to driving situations, for example, airbag deployment and stability control.
Environmental conditions, for example, temperature.
Some of this data, when used in combination with other information, for example, an accident report, damage to a vehicle or eyewitness statements, could be associated with a specific person.
Service Data
Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Ford Motor Company (Ford of Canada in Canada), and service and repair facilities may access or share among them vehicle diagnostic information received
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through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, Ford Motor Company (Ford of Canada, in Canada) may, where permitted by law, use vehicle diagnostic information for vehicle improvement or with other information we may have about you, for example, your contact information, to offer you products or services that may interest you. Data may be provided to our service providers such as part suppliers that may help diagnose malfunctions, and who are similarly obligated to protect data. We retain this data only as long as necessary to perform these functions or to comply with law. We may provide information where required in response to official requests to law enforcement or other government authorities or third parties acting with lawful authority or court order, and such information may be used in legal proceedings. For U.S. only (if equipped), if you choose to use connected apps and services, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Ford authorized service facilities, and that the diagnostic information may be used to provide services to you,
personalizing your experience, troubleshoot, and to improve products and services and offer you products and services that may interest you, where permitted by law. For Canada only, for more information, please review the Lincoln of Canada privacy policy at www.Lincolncanada.com, including our U.S. data storage and use of service providers in other jurisdictions who may be subject to legal requirements in Canada, the United States and other countries applicable to them, for example, lawful requirements to disclose personal information to governmental authorities in those countries.
Event Data
This vehicle is equipped with an event data recorder. The main purpose of an event data recorder is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data assist in understanding how a vehicles systems performed. The event data recorder is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.
The event data recorder in this vehicle is designed to record such data as:
How various systems in your vehicle were operating;
Whether or not the driver and passenger seatbelts were buckled/fastened;
How far (if at all) the driver was depressing the accelerator and/or the brake pedal; and
How fast the vehicle was traveling; and
Where the driver was positioning the
steering wheel.
This data can help provide a better understanding of the circumstances in which crashes and injuries occur.
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Note: Event data recorder data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the event data recorder under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded. However, other parties, such as law enforcement, could combine the event data recorder data with the type of personally identifying data routinely acquired during a crash investigation.
To read data recorded by an event data recorder, special equipment is required, and access to the vehicle or the event data recorder is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the event data recorder.
Comfort, Convenience and Entertainment Data
Your vehicle has electronic control units that have the ability to store data based on your personalized settings. The data is stored locally in the vehicle or on devices that you connect to it, for example, a USB drive or digital music player. You can delete some of this data and also choose whether to share it through the services to which you subscribe. See Settings (page 510).
Comfort and Convenience Data
Data recorded includes, for example:
Seat and steering wheel position.
Climate control settings.
Radio presets.
Entertainment Data
Data recorded includes, for example:
Music, videos or album art.
Contacts and corresponding address
book entries.
Navigation destinations.
Services That We Provide
If you use our services, we collect and use data, for example, account information, vehicle location and driving characteristics, that could identify you. We transmit this data through a dedicated, protected connection. We only collect and use data to enable your use of our services to which you have subscribed, with your consent or where permitted by law. For additional information, see the terms and conditions of the services to which you have subscribed.
Services That Third Parties Provide
We recommend that you review the terms and conditions and data privacy information for any services to which you subscribe. We take no responsibility for services that third parties provide.
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Vehicles With a Modem
The modem has a SIM. The modem was enabled when your vehicle was built and periodically sends messages to stay connected to the cell phone network, receive automatic software updates and send vehicle-related information to us, for example, diagnostic information. These messages could include information that identifies your vehicle, the SIM and the electronic serial number of the modem. Cell phone network service providers could have access to additional information, for example, cell phone network tower identification. For additional information about our privacy policy, refer to your local Lincoln website.
Note: The modem continues to send this information unless you disable the modem or stop the modem from sharing vehicle data by changing the modem settings. See Network Connectivity (page 445). .
Note: The service can be unavailable or interrupted for a number of reasons, for example, environmental or topographical conditions and data plan coverage.
Vehicles With SYNC
Mobile Device Data
If you connect a mobile device to your vehicle, you can display data from your device on the touchscreen for example, music and album art. You can share your vehicle data with mobile apps on your device through the system. See Apps (page 507).
The mobile apps function operates by your connected device sending data to us in the United States. The data is encrypted and includes the vehicle identification number of your vehicle, the SYNC module serial number, odometer, enabled apps, usage statistics and debugging information. We retain it only as long as necessary to provide the service, to troubleshoot, for continuous improvement and to offer you products and services that may be of interest to you according to your preferences and where allowed by law.
If you connect a cell phone to the system, the system creates a profile that links to that cell phone. The cell phone profile enables more mobile features and efficient operation. The profile contains, for example, data from your phonebook, read and unread text messages and call history, including history of calls when your cell phone was not connected to the system.
If you connect a media device, the system creates and retains a media device index of supported media content. The system also records a short diagnostic log of approximately 10 minutes of all recent system activity.
The cell phone profile, media device index and diagnostic log remain in your vehicle unless you delete them and are generally accessible only in your vehicle when you connect your cell phone or media device. If you no longer plan to use the system or your vehicle, we recommend you use the master reset function to erase the stored information. See Settings (page 510).
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System data cannot be accessed without special equipment and access to your vehicle's module.
For additional information about our privacy policy, refer to your local Ford website.
911 Assist Privacy Notice
When you switch on 911 Assist, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off.
Certain versions or updates to 911 Assist may also be capable of electronically or verbally disclosing to 911 operators your vehicle location or other details about your vehicle or crash to assist 911 operators to provide the most appropriate emergency services.
If you do not want to disclose this information, do not switch the feature on.
Note: To switch 911 Assist on or off. See
Settings (page 510).

PERCHLORATE

Certain components in your vehicle such as airbag modules, seatbelt pretensioners and remote control batteries may contain perchlorate material. Special handling may apply for service or vehicle end of life disposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-
ouswaste/perchlorate

LINCOLN AUTOMOTIVE FINANCIAL SERVICES

Lincoln Automotive Financial Services offers a full range of financing and lease plans to help you acquire your vehicle. We are dedicated to providing answers, information and a truly extraordinary experience.
Use the options below to contact us with questions about your account or financing and we will respond promptly:
Web Address
www.credit.lincoln.com
Phone: 1-888-498-8801 Mail: Lincoln Automotive Financial Services P.O. Box 542000 Omaha, NE 68154-8000
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Introduction

REPLACEMENT PARTS RECOMMENDATION

We have built your vehicle to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.
Scheduled Maintenance and Mechanical Repairs
One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owners Manual. Genuine Ford and Motorcraft parts meet or exceed these specifications.
Collision Repairs
We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development we validate that these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.
Warranty on Replacement Parts
Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Lincoln Warranty. Damage caused to your vehicle as a result of the failure of non-Ford parts may not be covered by the Lincoln Warranty. For additional information, refer to the terms and conditions of the Lincoln Warranty.

SPECIAL NOTICES

New Vehicle Limited Warranty
Vehicles sold in the United States and Canada
For a detailed description of what is covered by your New Vehicle Limited Warranty, see your warranty guide that is available online. For more information, refer to our website and download your copy of the warranty guide.
Vehicles sold outside the United States and Canada
For a detailed description of what is covered by your New Vehicle Limited Warranty, see the warranty guide that is provided to you along with your Owners Manual.
Special Instructions
For your added safety, your vehicle is fitted with sophisticated electronic controls.
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Introduction
WARNING: You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol. Failure to follow the specific warnings and instructions could result in personal injury.
WARNING: NEVER use a rearward facing child restraint on a seat protected by an ACTIVE AIRBAG in front of it, DEATH or SERIOUS INJURY to the CHILD can occur.
On Board Diagnostics Data Link Connector
WARNING: Do not connect wireless
plug-in devices to the data link connector. Unauthorized third parties could gain access to vehicle data and impair the performance of safety related systems. Only allow repair facilities that follow our service and repair instructions to connect their equipment to the data link connector.
Your vehicle has an OBD Data Link Connector (DLC) that is used in conjunction with a diagnostic scan tool for vehicle diagnostics, repairs and reprogramming services. Installing an aftermarket device that uses the DLC during normal driving for purposes such as remote insurance company monitoring, transmission of vehicle data to other devices or entities, or altering the performance of the vehicle, may cause interference with or even damage to vehicle systems. We do not recommend or endorse the use of aftermarket plug-in devices unless approved by Ford. The vehicle Warranty will not cover damage caused by an aftermarket plug-in device.
Notice to Owners of Pickup Trucks and Utility Type Vehicles
WARNING: Utility vehicles have a
significantly higher rollover rate than other types of vehicles.
Before you drive your vehicle, please read this Owners Guide carefully. Your vehicle is not a passenger car. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of vehicle control, vehicle rollover, personal injury or death.
Using Your Vehicle With a Snowplow
Do not use this vehicle for snowplowing.
Your vehicle does not have a snowplowing package.
Using Your Vehicle as an Ambulance
Do not use this vehicle as an ambulance.
Your vehicle does not have the Ford Ambulance Preparation Package.
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Introduction
Fleet Telematics Modem (If Equipped)
The onboard modem provides access to data to support telematics services such as location, speed, idle time, fuel, vehicle diagnostics and maintenance alerts. To explore data, telematics services, third party service provider support and to manage existing telematics accounts, refer to www.commericalsolutions.ford.com or call 833-FCS-FORD
Note: This is not available with FordPass Connect.
FordPass Connect (If Equipped)
With a FordPass Connect-equipped vehicle, you can use FordPass to track your vehicles location and remotely access vehicle features such as start, lock and unlock and vehicle status including fuel level and approximate mileage. Message and data rates may apply. Services may be limited by mobile phone network coverage area. For additional information, refer to www.fordpass.com.

MOBILE COMMUNICATIONS EQUIPMENT

WARNING: Driving while distracted
can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.
Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when
using mobile communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.

EXPORT UNIQUE OPTIONS

For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owners Manual. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and specifications that are unique to your vehicle. This Owners Manual is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for export. Refer to
this Owners Manual for all other required information and warnings.
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Introduction

PROTECTING THE ENVIRONMENT

You should play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim.
For details about Ford Motor Company's sustainability progress and initiatives visit:
Web Address
www.sustainability.ford.com
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Environment

INSTRUMENT PANEL

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At a Glance

Air vents.A Direction indicator. See Direction Indicators (page 109).B Voice control. See Using Voice Recognition (page 464).C Audio control. See Audio Control (page 96).D Information display. See General Information (page 129).E Information display control. See Information Display Control (page 98).F Wiper lever. See Windshield Wipers (page 100).G Ignition switch. See Keyless Starting (page 199).H Information and Entertainment display.I Camera button. Park aid button. See Parking Aids (page 261). Driver assistance button.J Audio unit. See Audio Unit (page 452).K Climate control. See Automatic Climate Control (page 163).L Hazard flasher switch. See Hazard Flashers (page 337).M Transmission selector. See Automatic Transmission (page 233).N Cruise control. See Cruise Control (page 97).O Horn. See Horn (page 99).P Steering wheel adjustment. See Adjusting the Steering Wheel (page 95).Q Cruise control.R
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At a Glance
Lighting control. See Lighting Control (page 104).S Power liftgate. See Power Liftgate (page 87). Fuel door release (Hybrid only). See Refueling (page 214).T
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At a Glance

GENERAL INFORMATION

See the following sections for directions on how to properly use safety restraints for children.
WARNING: Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child.
WARNING: All children are shaped differently. The National Highway Traffic Safety Administration and other safety organizations, base their recommendations for child restraints on probable child height, age and weight thresholds, or on the minimum requirements of the law. We recommend that you check with a NHTSA Certified Child Passenger Safety Technician (CPST) to make sure that you properly install the child restraint in your vehicle and that you consult your pediatrician to make sure you have a child restraint appropriate for your child. To locate a child restraint fitting station and CPST, contact NHTSA toll free at
1-888-327-4236 or go to www.nhtsa.dot.gov. In Canada, contact Transport Canada toll free at 1-800-333-0371 or go to www.tc.gc.ca to find a Child Car Seat Clinic in your area. Failure to properly restrain children in child restraints made especially for their height, age and weight, may result in an increased risk of serious injury or death to your child.
WARNING: On hot days, the temperature inside the vehicle can rise very quickly. Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat related injuries, including brain damage. Small children are particularly at risk.
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Child Safety

Recommendations for Safety Restraints for Children
Recommended Restraint TypeChild Size, Height, Weight, or AgeChild
Use a child restraint (sometimes called an
infant carrier, convertible seat, or toddler
seat).
Children weighing 40 lb (18 kg) or less (generally age four or
younger).
Infants or toddlers
Use a belt-positioning booster seat.
Children who have outgrown or no longer properly fit in a child
restraint (generally children who are less than 57 in (1.45 m) tall,
are greater than age four and less than age 12, and between 40 lb
(18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg) if recom-
mended by your child restraint manufacturer).
Small children
Use a vehicle seatbelt having the lap belt snug and low across the hips, shoulder belt centered across the shoulder and chest, and
seat backrest upright.
Children who have outgrown or no longer properly fit in a belt-
positioning booster seat (generally children who are at least 57 in
(1.45 m) tall or greater than 80 lb (36 kg) or 100 lb (45 kg) if
recommended by child restraint manufacturer).
Larger children
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Child Safety
You are required by law to properly use child restraints for infants and toddlers in the United States and Canada.
Many states and provinces require that small children use approved booster seats until they reach age eight, a height of 57 in (1.45 m) tall, or 80 lb (36 kg). Check your local and state or provincial laws for specific requirements about the safety of children in your vehicle.
When possible, properly restrain children 12 years of age and under in a rear seating position of your vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position. See Front Passenger Sensing System (page 55).
When installing a rear facing child restraint, adjust the vehicle seats to avoid interference between the child restraint and the vehicle seat in front of the child restraint.

INSTALLING CHILD RESTRAINTS

Child Seats
E142594
Use a child restraint (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers and children weighing 40 lb (18 kg) or less (generally four-years-old or younger).
Using Lap and Shoulder Belts
WARNING: Do not place a rearward
facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.
WARNING: Properly secure children 12 years old and under in a rear seating position whenever possible. If you are unable to properly secure all children in a rear seating position, properly secure the largest child on the front seat. If you must use a forward facing child restraint on the front seat, move the seat as far back as possible. Failure to follow these instructions could result in personal injury or death.
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WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.
When installing a child restraint with combination lap and shoulder belts:
Use the correct seatbelt buckle for that seating position.
Insert the belt tongue into the proper buckle until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle.
Keep the buckle release button pointing up and away from the child restraint, with the tongue between the child restraint and the release button, to prevent accidental unbuckling.
Place the vehicle seat in the upright position before you install the child restraint.
For second row seating positions, adjust the recliner slightly to improve child restraint fit. If needed, remove the head restraints.
For third row seating positions, stow the head restraints to improve child restraint fit. See Head Restraints (page 172).
Put the seatbelt in the automatic locking mode. See Step 5. This vehicle does not require the use of a locking clip.
Perform the following steps when installing the child restraint with combination lap and shoulder belts:
Note: Although the child restraint illustrated is a forward facing child restraint, the steps are the same for installing a rear facing child restraint.
Note: Follow all instructions provided by the manufacturer of the child restraint regarding the necessary and proper use of the lock-off device. In some instances these devices have been provided only for use in vehicles with seatbelt systems that would otherwise require a locking clip.
E142528
1. Position the child restraint in a seat with a combination lap and shoulder belt.
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Child Safety
E142529
2. After positioning the child restraint in the proper seating position, pull down on the shoulder belt and then grasp the shoulder belt and lap belt together behind the belt tongue.
E142530
3. While holding the shoulder and lap belt portions together, route the tongue through the child restraint according to the child restraint manufacturer's instructions. Make sure you do not twist the belt webbing.
E142531
4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure you securely latch the tongue by pulling on it.
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Child Safety
E142875
5. To put the retractor in the automatic locking mode, grasp the shoulder portion of the belt and pull downward until you pull all of the belt out.
Note: The automatic locking mode is available on the front passenger and rear seats.
6. Allow the belt to retract to remove slack. The belt clicks as it retracts to indicate it is in the automatic locking mode.
7. Try to pull the belt out of the retractor to make sure the retractor is in the automatic locking mode. You should not be able to pull more belt out. If the retractor did not lock, unbuckle the belt and repeat Steps 5 and 6.
E142533
8. Remove remaining slack from the belt. Force the seat down with extra weight, for example, by pressing down or kneeling on the child restraint as you pull up on the shoulder belt to force slack from the belt. This is necessary to remove the remaining slack that exists once you
add the extra weight of the child to the child restraint. It also helps to achieve the proper snugness of the child restraint to your vehicle. Sometimes, a slight lean toward the buckle provides extra help to remove remaining slack from the belt.
9. If the child restraint has a tether strap, attach it.
E142534
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10. Before placing the child in the seat, forcibly move the seat forward and back to make sure you have the seat securely held in place. To check this, grab the seat at the belt path and attempt to move it side to side and forward and back. There should be no more than 1 in (2.5 cm) of movement for proper installation.
We recommend checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with Transport Canada for referral to a Child Car Seat Clinic.
Using Lower Anchors and Tethers for CHildren (LATCH)
WARNING: Do not attach two child
safety restraints to the same anchor. In a crash, one anchor may not be strong enough to hold two child safety restraint attachments and may break, causing serious injury or death.
WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.
The LATCH system has three vehicle anchor points: two lower anchors where the seat backrest and seat cushion meet (called the seat bight) and one top tether anchor behind that seating position.
LATCH compatible child restraints have two rigid or webbing mounted attachments that connect to the two lower anchors at the LATCH equipped seating positions in your vehicle. This type of attachment method eliminates the need to use seatbelts to attach
the child restraint. However, you can still use the seatbelt to attach the child restraint. For forward-facing child restraints, you must also attach the top tether strap to the proper top tether anchor if one came with your child restraint.
Your vehicle has LATCH lower anchors for child restraint installation at the seating positions marked with the child restraint symbol.
Second Row Bucket Seats and Third Row Seats
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Child Safety
Second Row Bench Seats and Third Row Seats
E285864
E144054
The LATCH anchors are at the rear section of the rear seat between the cushion and seat backrest below the symbols as shown. Follow the child restraint manufacturer's instructions to properly install a child restraint with LATCH attachments.
Follow the instructions on attaching child restraints with tether straps. See Using Tether Straps later in this chapter.
Attach LATCH lower attachments of the child restraint only to the anchors shown.
Use of Inboard Lower Anchors from the Outermost Seating Positions (Center Seating Use)
WARNING: The standardized spacing
for LATCH lower anchors is 11 in (280 mm) center to center. Do not use LATCH lower anchors for the center seating position unless the child restraint manufacturer's instructions permit and specify using anchors spaced at least as far apart as those in this vehicle.
The lower anchors at the center of the second row bench seat are spaced 20.5 in (52 cm) apart. The standardized spacing for LATCH lower anchors is 11 in (28 cm) center to center. You cannot install a child restraint with rigid LATCH attachments at the center seating position. You can only use LATCH compatible child restraints with attachments on belt webbing at this seating position provided that the child restraint manufacturers instructions permit use with the anchor spacing stated. Do not attach a child restraint to any lower anchor if you have an adjacent child restraint attached to that anchor.
Each time you use the child restraint, check that the seat is properly attached to the lower anchors and tether anchor, if applicable. Tug the child restraint from side to side and forward and back where you secured it to your vehicle. The child restraint should move less than 1 in (2.5 cm) if you properly installed it.
If you do not properly anchor the child restraint, the risk of injury to a child greatly increases in a crash.
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Child Safety
Combining Seatbelt and LATCH Lower Anchors for Attaching Child Restraints
When used in combination, you can attach either the seatbelt or the LATCH lower anchors first, provided a proper installation is achieved. Attach the tether strap afterward, if included with the child restraint.
Using Tether Straps
Many forward-facing child restraints include a tether strap
which extends from the back of the child restraint and hooks to an anchoring point called the top tether anchor. Tether straps are available as an accessory for many older child restraints.
Contact the manufacturer of your child restraint for information about ordering a tether strap, or to obtain a longer tether strap if the tether strap on your child restraint does not reach the appropriate top tether anchor in your vehicle.
Once you install the child restraint using either the seatbelt, the lower anchors of the LATCH system, or both, you can attach the top tether strap.
The tether strap anchors in your vehicle are in the following positions (shown from top view):
Second Row Bucket Seats and Third Row Seats
E285865
Second Row Bench Seats and Third Row Seats
E287313
Perform the following steps to install a child restraint with tether anchors:
Note: If you install a child restraint with rigid LATCH attachments, do not tighten the tether strap enough to lift the child restraint off your vehicle seat cushion when the child is seated in it. Keep the tether strap just snug without lifting the front of the child restraint. Keeping the child restraint just touching your vehicle seat gives the best protection in a severe crash.
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Child Safety
For second row outermost seating positions, route the child restraint tether strap over the seat backrest, under the head restraint and between the head restraint posts. If needed, remove the head restraint to improve the fit of the child restraint or tether strap.
For the second row center seating position, route the child restraint tether strap over the top of the head restraint. If needed, remove the head restraint to improve the fit of the child restraint or tether strap. See Head Restraints (page 172).
For third row seating positions, route the child restraint tether strap over the seat backrest, under the head restraint and between the head restraint posts. If needed, fold the head restraint down to improve the fit of the child restraint or tether strap. See Head Restraints (page 172).
1. Route the tether strap.
2. Locate the correct anchor for the selected seating position.
3. Clip the tether strap to the anchor as shown. The tether hook may be twisted ½ turn to improve installation. If you clip the tether strap incorrectly, the child restraint may not be retained properly in the event of a crash.
E190833
4. Tighten the child restraint tether strap according to the manufacturer's instructions.
If the child restraint is not anchored properly, the risk of injury to a child greatly increases in a crash.
If your child restraint system has a tether strap, and the child restraint manufacturer recommends its use, we also recommend its use.
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Child Safety
Second Row Bucket Seats
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Child Safety
Second Row Bench Seats
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Child Safety
Third Row Seats
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Note: The cargo tie downs at the rear edge of the floor are not tether anchors.
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Child Safety

BOOSTER SEATS

WARNING: Do not put the shoulder
section of the seatbelt or allow the child to put the shoulder section of the seatbelt under their arm or behind their back. Failure to follow this instruction could reduce the effectiveness of the seatbelt and increase the risk of injury or death in a crash.
Use a belt-positioning booster seat for children who have outgrown or no longer properly fit in a child safety restraint (generally children who are less than 57 in (1.45 m) tall, are greater than age 4 and less than age 12, and between 40 lb (18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg) if recommended by your child restraint manufacturer). Many state and provincial laws require that children use approved booster seats until they reach age eight, a height of 57 in (1.45 m) tall, or 80 lb (36 kg).
Booster seats should be used until you can answer YES to ALL of these questions when seated without a booster seat:
E142595
Can the child sit all the way back against their vehicle seat backrest with knees bent comfortably at the edge of the seat cushion?
Can the child sit without slouching?
Does the lap belt rest low across the
hips?
Is the shoulder belt centered on the shoulder and chest?
Can the child stay seated like this for the whole trip?
Always use booster seats in conjunction with your vehicle lap and shoulder belt.
Types of Booster Seats
E68924
Backless booster seats If your backless booster seat has a
removable shield, remove the shield. If a vehicle seating position has a low seat backrest or no head restraint, a backless booster seat may place your child's head (as measured at the tops of the ears) above the top of the seat. In this case, move the backless booster to another seating position with a higher seat backrest or head restraint and lap and shoulder belts, or consider using a high back booster seat.
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Child Safety
E70710
High back booster seats If, with a backless booster seat, you cannot
find a seating position that adequately supports your child's head, a high back booster seat would be a better choice.
Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder. The
following drawings compare the ideal fit (center) to a shoulder belt uncomfortably close to the neck and a shoulder belt that could slip off the shoulder. The drawings also show how the lap belt should be low and snug across the child's hips.
E142596
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Child Safety
E142597
If the booster seat slides on the vehicle seat upon which it is being used, placing a rubberized mesh sold as shelf or carpet liner under the booster seat may improve this condition. Do not introduce any item thicker than this under the booster seat. Check with the booster seat manufacturer's instructions.

CHILD RESTRAINT POSITIONING

WARNING: Do not place a rearward
facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.
WARNING: Properly secure children 12 years old and under in a rear seating position whenever possible. If you are unable to properly secure all children in a rear seating position, properly secure the largest child on the front seat. If you must use a forward facing child restraint on the front seat, move the seat as far back as possible. Failure to follow these instructions could result in personal injury or death.
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Child Safety
WARNING: Always carefully follow the instructions and warnings provided by the manufacturer of any child restraint to determine if the restraint device is appropriate for your child's size, height, weight, or age. Follow the child restraint manufacturer's instructions and warnings provided for installation and use in conjunction with the instructions and warnings provided by your vehicle manufacturer. A safety seat that is improperly installed or utilized, is inappropriate for your child's height, age, or weight or does not properly fit the child may increase the risk of serious injury or death.
WARNING: Do not allow a passenger to hold a child on their lap when your vehicle is moving. Failure to follow this instruction could result in personal injury or death in the event of a sudden stop or crash.
WARNING: Do not use pillows, books or towels to boost your child's height. Failure to follow this instruction could result in personal injury or death.
WARNING: Properly secure child restraints or booster seats when they are not in use. They could become projectiles in a sudden stop or crash. Failure to follow this instruction could result in personal injury or death.
WARNING: Do not put the shoulder section of the seatbelt or allow the child to put the shoulder section of the seatbelt under their arm or behind their back. Failure to follow this instruction could reduce the effectiveness of the seatbelt and increase the risk of injury or death in a crash.
WARNING: Do not leave children or pets unattended in your vehicle. Failure to follow this instruction could result in personal injury or death.
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Child Safety
Recommendations for Attaching Child Safety Restraints for Children
Use Any Attachment Method as Indicated Below by X
Combined Weight of Child and Child
Restraint
Restraint Type
Seatbelt OnlySeatbelt and LATCH (Lower Anchors and Top Tether Anchor)
Seatbelt and Top
Tether Anchor
LATCH (Lower Anchors Only)
LATCH (Lower
Anchors and Top
Tether Anchor)
XX
Up to 65 lb
(29.5 kg)
Rear facing child
restraint
X
Over 65 lb
(29.5 kg)
Rear facing child
restraint
XXX
Up to 65 lb
(29.5 kg)
Forward facing
child restraint
XX
Over 65 lb
(29.5 kg)
Forward facing
child restraint
Note: The child restraint must rest tightly against the vehicle seat upon which it is installed. It may be necessary to lift or remove the head restraint. See Seats (page
171).

CHILD SAFETY LOCKS

When the child safety locks are set, you cannot open the rear doors from the inside.
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Child Safety
E295318
The child safety lock control is on the driver door.
Press the control to switch the child safety locks on. Press the control again to switch them off. A light on the child safety control illuminates when you switch them on.
The child lock setting remains on when you switch off the ignition.
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Child Safety

PRINCIPLE OF OPERATION

WARNING: Always drive and ride
with your seatback upright and the lap belt snug and low across the hips.
WARNING: Children must always be
properly restrained.
WARNING: Do not allow a passenger to hold a child on their lap when your vehicle is moving. Failure to follow this instruction could result in personal injury or death in the event of a sudden stop or crash.
WARNING: All occupants of your vehicle, including the driver, should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided. Failure to properly wear your seatbelt could seriously increase the risk of injury or death.
WARNING: It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and seatbelts. Make sure everyone in your vehicle is in a seat and properly using a seatbelt. Failure to follow this warning could result in serious personal injury or death.
WARNING: In a rollover crash, an unbelted person is significantly more likely to die than a person wearing a seatbelt.
WARNING: Each seating position in your vehicle has a specific seatbelt assembly made up of one buckle and one tongue designed to be used as a pair. Use the shoulder belt on the outside shoulder only. Never wear the shoulder belt under the arm. Never use a single seatbelt for more than one person.
WARNING: Even with advanced restraints systems, properly restrain children 12 and under in a rear seating position. Failure to follow this could seriously increase the risk of injury or death.
WARNING: Seatbelts and seats may be hot in a vehicle that is in the sunshine. The hot seatbelts or seats may burn a small child. Check seat covers and buckles before you place a child anywhere near them.
All seating positions in your vehicle have lap and shoulder seatbelts. All occupants of the vehicle should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided.
The seatbelt system consists of:
Lap and shoulder seatbelts.
Shoulder seatbelt with automatic locking
mode, (except driver seatbelt).
Height adjuster at the front outermost seating positions.
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Seatbelt pretensioners at the front outermost and second row outermost seating positions.
Belt tension sensor at the front outermost passenger seating position.
Seatbelt warning light and chime.
Crash sensors and monitoring system
with readiness indicator.
The seatbelt pretensioners are designed to tighten the seatbelts when activated. In frontal and near-frontal crashes, the seatbelt pretensioners may be activated alone or, if the crash is of sufficient severity, together with the front airbags. The pretensioners may also activate when a Safety Canopy airbag deploys.

FASTENING THE SEATBELTS

The front outboard and rear safety restraints in the vehicle are combination lap and shoulder belts.
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1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch. Make sure that you securely fasten the tongue in the buckle.
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2. To unfasten, press the release button and remove the tongue from the buckle.
Using Seatbelts During Pregnancy
WARNING: Always ride and drive
with your seatback upright and properly fasten your seatbelt. Fit the lap portion of the seatbelt snugly and low across the hips. Position the shoulder portion of the seatbelt across your chest. Pregnant women must follow this practice. See the following figure.
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Pregnant women should always wear their seatbelt. Position the lap belt portion of a combination lap and shoulder belt low across the hips below the belly and worn as tight as comfort allows. Position the shoulder belt to cross the middle of the shoulder and the center of the chest.
Seatbelt Locking Modes
WARNING: If your vehicle is involved
in a crash, have the seatbelts and associated components inspected as soon as possible. Failure to follow this instruction could result in personal injury or death.
All safety restraints in the vehicle are combination lap and shoulder belts. The driver seatbelt has the first type of locking mode, and the front outboard passenger and rear seat seatbelts have both types of locking modes described as follows:
Vehicle Sensitive Mode
This is the normal retractor mode, which allows free shoulder belt length adjustment to your movements and locking in response to vehicle movement. For example, if the driver brakes suddenly or turns a corner sharply, or the vehicle receives an impact of about 5 mph (8 km/h) or more, the combination seatbelts lock to help reduce forward movement of the driver and passengers.
In addition, the design of the retractor is to lock if you pull the webbing out too quickly. If the seatbelt retractor locks, slowly lower the height adjuster to allow the seatbelt to retract. If the retractor does not unlock, pull the seatbelt out slowly then feed a small
length of webbing back toward the stowed position. For rear seatbelts, recline the rear seat backrest or push the seat backrest cushion away from the seatbelt. Feed a small length of webbing back toward the stowed position.
Automatic Locking Mode
In this mode, the shoulder belt automatically pre-locks. The belt retracts to remove any slack in the shoulder belt. The automatic locking mode is not available on the driver seatbelt.
When to Use the Automatic Locking Mode
Use this mode any time you install a child safety seat, except a booster, in passenger front or rear seating positions. Properly restrain children 12 years old and under in a rear seating position whenever possible. See Child Safety (page 24).
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How to Use the Automatic Locking Mode
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1. Buckle the combination lap and shoulder belt.
2. Grasp the shoulder portion and pull downward until you pull the entire belt out. Allow the belt to retract. As the belt retracts, you will hear a clicking sound. This indicates the seatbelt is now in the automatic locking mode.
How to Disengage the Automatic Locking Mode
Unbuckle the combination lap and shoulder belt and allow it to retract completely to disengage the automatic locking mode and turn on the vehicle sensitive (emergency) locking mode.

SEATBELT HEIGHT ADJUSTMENT

WARNING: Position the seatbelt
height adjuster so that the seatbelt rests across the middle of your shoulder. Failure to adjust the seatbelt correctly could reduce its effectiveness and increase the risk of injury in a crash.
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1. Adjust the height of the shoulder belt so the belt rests across the middle of your shoulder.
2. Slide the adjuster up to raise the belt. Press the button and slide it down to lower the belt.

SEATBELT WARNING LAMP AND INDICATOR CHIME

This lamp illuminates and an indicator chime will sound if the
driver seatbelt has not been fastened when the vehicle's ignition is turned on.
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Conditions of operation
ThenIf
The seatbelt warning lamp illuminates and the indicator chime sounds
for a few seconds.
The driver seatbelt is not buckled before the ignition switch is turned
to the on position...
The seatbelt warning lamp and indicator chime turn off.The driver seatbelt is buckled while the warning lamp is illuminated
and the indicator chime is sounding...
The seatbelt warning lamp and indicator chime remain off.The driver seatbelt is buckled before the ignition switch is turned to
the on position...

SEATBELT REMINDER

WARNING: The system will only
provide protection when you use the seatbelt correctly.
This system monitors all seating positions and provides audio and graphic feedback.
This lamp illuminates and a warning tone sounds if you do not
fasten your seatbelt when you switch the ignition on. The lamp and tone switch off when you fasten your seatbelt or about one minute has elapsed.
When the initial warning expires for the driver, more warnings are provided for the driver and front outermost passenger. This lamp illuminates and a warning tone sounds if you or your front passenger do not fasten the seatbelt buckle and the vehicle speed exceeds 6 mph (9.7 km/h). To deactivate the warning, see Deactivating and Activating the Belt-Minder Feature.
Note: To avoid inadvertent warnings, do not place large objects on the front passenger seat.
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This lamp illuminates when you switch the ignition on, identifying
the number of seating positions with fastened buckles. It illuminates again when a seating position changes from unfastened to fastened.
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This warning displays and a tone sounds if an occupant unfastens the rear seatbelt buckle or it becomes unfastened.
Note: If a rear seat is unoccupied, or an occupant never fastens the seatbelt buckle to begin with, the warning will not display.
Note: Front seating positions appear in this warning display. Warnings for unfastened front seatbelt buckles appear in the initial warning lamp.
Seatbelt Status
To view the seatbelt status, use the information display controls on the steering wheel. See General Information (page 129).
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Seatbelt fastened.A Seatbelt not fastened.B Seatbelt recently unfastened.C FaultD
Deactivating and Activating the Belt-Minder Feature - Front outermost seats only
WARNING: While the system allows
you to deactivate it, this system is designed to improve your chances of being safely belted and surviving an accident. We recommend you leave the system activated for yourself and others who may use the vehicle.
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Note: The driver and front passenger warnings switch on and off independently. When you perform this procedure for one seating position, do not buckle the other position as this terminates the process.
Read Steps 1 - 4 before starting the procedure.
Make sure that:
You set the parking brake.
The transmission is in park (P).
The ignition is off.
You close all vehicle doors.
You unbuckle the driver and front
passenger seatbelts.
1. Switch the ignition on. Do not start the engine.
2. Wait until the seatbelt warning lamp turns off (about one minute). After Step 2, wait an additional five seconds before proceeding with Step 3. Once you start Step 3, you must complete the procedure within 60 seconds.
3. For the seating position you are switching off, buckle then unbuckle the seatbelt three times at a moderate speed, ending in the unbuckled state. After Step 3, the seatbelt warning lamp turns on.
4. When the seatbelt warning lamp is on, buckle then unbuckle the seatbelt. After Step 4, the seatbelt warning lamp flashes for confirmation.
This switches the feature off if it is currently on.
This switches the feature on if it is currently off.

CHILD RESTRAINT AND SEATBELT MAINTENANCE

Inspect the vehicle seatbelts and child safety seat systems periodically to make sure they work properly and are not damaged. Inspect the vehicle and child restraint seatbelts to make sure there are no nicks, tears or cuts. Replace if necessary. All vehicle seatbelt assemblies, including retractors, buckles, front seatbelt buckle assemblies, buckle support assemblies (slide bar-if equipped),
shoulder belt height adjusters (if equipped), shoulder belt guide on seat backrest (if equipped), child safety seat LATCH and tether anchors, and attaching hardware, should be inspected after a crash. Read the child restraint manufacturer's instructions for additional inspection and maintenance information specific to the child restraint.
We recommend that all seatbelt assemblies in use in vehicles involved in a crash be replaced. However, if the crash was minor and an authorized dealer finds that the belts do not show damage and continue to operate properly, they do not need to be replaced. Seatbelt assemblies not in use during a crash should also be inspected and replaced if either damage or improper operation is noted.
Properly care for seatbelts. See Vehicle Care (page 387).
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SEATBELT EXTENSIONS

WARNING: Persons who fit into the
vehicle's seatbelt should not use an extension. Unnecessary use could result in serious personal injury in the event of a crash.
WARNING: Only use extensions provided free of charge by our dealers. The dealer will provide an extension designed specifically for this vehicle, model year and seating position. The use of an extension intended for another vehicle, model year or seating position may not offer you the full protection of your vehicle's seatbelt restraint system.
WARNING: Never use seatbelt extensions to install child restraints.
WARNING: Do not use a seatbelt extension with an inflatable seatbelt.
WARNING: Do not use extensions to change the way the seatbelt fits across the torso, over the lap or to make the seatbelt buckle easier to reach.
If, because of body size or driving position, it is not possible to properly fasten the seatbelt over your lap and shoulder, an extension that is compatible with the seatbelts is available free of charge from our dealers. Only use our seatbelt extensions made by the original equipment seatbelt manufacturer with our seatbelts. Ask your authorized dealer if your extension is compatible with your vehicle restraint system.
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This system provides an improved overall level of frontal crash protection to front seat occupants and is designed to help further reduce the risk of airbag-related injuries. The system analyzes different occupant conditions and crash severity before activating the appropriate safety devices to help better protect occupants in a variety of frontal crash situations.
Your vehicle's Personal Safety System consists of:
Driver and passenger dual-stage airbag supplemental restraints.
Front seat outermost seatbelts with pretensioners, energy management retractors and seatbelt usage sensors.
Front passenger sensing system.
Passenger airbag off and on indicators.
Front crash severity sensors.
Restraints control module with impact
and safing sensors.
Restraint system warning light and tone.
The electrical wiring for the airbags, crash
sensors, seatbelt pretensioners, front seatbelt usage sensors, front passenger sensing system and indicator lights.
How Does the Personal Safety System Work?
The Personal Safety System can adapt the deployment strategy of the safety devices according to crash severity and occupant conditions. A collection of crash and occupant sensors provides information to the restraints control module. During a crash, the restraints control module may deploy the seatbelt pretensioners, one or both stages of the dual-stage airbags based on crash severity and occupant conditions.
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PRINCIPLE OF OPERATION

WARNING: Airbags do not inflate
slowly or gently, and the risk of injury from a deploying airbag is the greatest close to the trim covering the airbag module.
WARNING: All occupants of your vehicle, including the driver, should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided. Failure to properly wear your seatbelt could seriously increase the risk of injury or death.
WARNING: Even with advanced restraints systems, properly restrain children 12 and under in a rear seating position. Failure to follow this could seriously increase the risk of injury or death.
WARNING: Do not place your arms on the airbag cover or through the steering wheel. Failure to follow this instruction could result in personal injury.
WARNING: Keep the areas in front of the airbags free from obstruction. Do not affix anything to or over the airbag covers. Objects could become projectiles during airbag deployment or in a sudden stop. Failure to follow this instruction could result in personal injury or death.
WARNING: Airbags can kill or injure a child in a child restraint. Never place a rear-facing child restraint in front of an active airbag. If you must use a forward-facing child restraint in the front seat, move the seat upon which the child restraint is installed all the way back.
WARNING: Do not attempt to service, repair, or modify the supplementary restraint system or associated components. Failure to follow this instruction could result in personal injury or death.
WARNING: Several airbag system components get hot after inflation. To reduce the risk of injury, do not touch them after inflation.
WARNING: If a supplementary restraint system component has deployed, it will not function again. Have the system and associated components inspected as soon as possible. Failure to follow this instruction could result in personal injury or death.
The airbags are a supplemental restraint system and are designed to work with the seatbelts to help protect the driver and right front passenger from certain upper body injuries. Airbags do not inflate slowly; there is a risk of injury from a deploying airbag.
Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys. This is normal.
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The airbags inflate and deflate rapidly upon activation. After airbag deployment, it is normal to notice a smoke-like, powdery residue or smell the burnt propellant. This may consist of cornstarch, talcum powder (to lubricate the bag) or sodium compounds (for example, baking soda) that result from the combustion process that inflates the airbag. Small amounts of sodium hydroxide may be present which may irritate the skin and eyes, but none of the residue is toxic.
While the system is designed to help reduce serious injuries, contact with a deploying airbag may also cause abrasions or swelling. Temporary hearing loss is also a possibility as a result of the noise associated with a deploying airbag. Because airbags must inflate rapidly and with considerable force, there is the risk of death or serious injuries such as fractures, facial and eye injuries or internal injuries, particularly to occupants who are not properly restrained or are otherwise out of position at the time of airbag deployment. Thus, it is extremely important that occupants be properly restrained as far away from the airbag module as possible while maintaining vehicle control.
Routine maintenance of the airbags is not required.

DRIVER AND PASSENGER AIRBAGS

WARNING: Do not place your arms
on the airbag cover or through the steering wheel. Failure to follow this instruction could result in personal injury.
WARNING: Keep the areas in front of the airbags free from obstruction. Do not affix anything to or over the airbag covers. Objects could become projectiles during airbag deployment or in a sudden stop. Failure to follow this instruction could result in personal injury or death.
WARNING: Airbags can kill or injure a child in a child restraint. Never place a rear-facing child restraint in front of an active airbag. If you must use a forward-facing child restraint in the front seat, move the seat upon which the child restraint is installed all the way back.
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The driver and front passenger airbags will deploy during significant frontal and near frontal crashes.
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Supplementary Restraints System
The driver and passenger front airbag system consists of:
Driver and passenger airbag modules.
Front passenger sensing system.
· Crash sensors and monitoring system with readiness indicator. See Crash Sensors and Airbag
Indicator (page 60).
Proper Driver and Front Passenger Seating Adjustment
WARNING: National Highway Traffic
Safety Administration (NHTSA) recommends a minimum distance of at least 10 in (25 cm) between an occupant's chest and the driver airbag module.
To properly position yourself away from the airbag:
Move your seat to the rear as far as you can while still reaching the pedals comfortably.
Recline the seat slightly (one or two degrees) from the upright position.
After all occupants have adjusted their seats and put on seatbelts, it is very important that they continue to sit properly. A properly seated occupant sits upright, leaning against the seatback, and centered on the seat cushion, with their feet comfortably extended on the floor. Sitting improperly can increase the chance of injury in a crash event. For example, if an occupant slouches, lies down, turns sideways, sits forward, leans forward or sideways, or puts one or both feet up, the chance of injury during a crash is greatly increased.
Children and Airbags
WARNING: Airbags can kill or injure
a child in a child restraint. Never place a rear-facing child restraint in front of an active airbag. If you must use a forward-facing child restraint in the front seat, move the seat upon which the child restraint is installed all the way back.
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Children must always be properly restrained. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in the front seating position. Failure to follow these instructions may increase the risk of injury in a crash.
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FRONT PASSENGER SENSING SYSTEM

WARNING: Even with advanced
restraints systems, properly restrain children 12 and under in a rear seating position. Failure to follow this could seriously increase the risk of injury or death.
WARNING: Sitting improperly, out of position or with the seatback reclined too far can take weight off the seat cushion and affect the decision of the passenger sensing system, resulting in serious injury or death in the event of a crash. Always sit upright against your seat back, with your feet on the floor.
WARNING: Any alteration or modification to the front passenger seat may affect the performance of the front passenger sensing system. This could seriously increase the risk of injury or death.
This system works with sensors that are part of the front passenger seat and seatbelt to detect the presence of a properly-seated occupant and determine if the front passenger frontal airbag should be enabled (may inflate) or not.
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The front passenger sensing system uses a passenger airbag status indicator that illuminates indicating that the front passenger frontal airbag is either on (enabled) or off (disabled).
The indicators are on the overhead console.
Note: The indicators illuminate briefly when you first switch the ignition on to confirm they are functional.
The front passenger sensing system is designed to disable (will not inflate) the front passenger frontal airbag when the front passenger seat is unoccupied, or a rear facing infant seat, a forward-facing child restraint, or a booster seat is detected. Even with this technology, parents are strongly encouraged to always properly restrain children in the rear seat.
When the front passenger sensing system disables (will not inflate) the front passenger frontal airbag, the airbag off indicator illuminates and stays lit to remind you that the front passenger frontal airbag is disabled.
If you have installed the child restraint and the airbag on indicator illuminates, switch the vehicle off, remove the child restraint from the vehicle and reinstall the restraint according to the child restraint manufacturer's instructions.
The front passenger sensing system is designed to enable (may inflate) the front passenger frontal airbag anytime the system senses that a person of adult size is sitting properly in the front passenger seat.
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When the front passenger sensing system enables the front passenger frontal airbag (may inflate), the airbag on indicator illuminates and remains illuminated.
If a person of adult size is sitting in the front passenger seat, but the airbag off indicator is lit, it is possible that the person is not sitting properly in the seat. If this happens:
Switch the vehicle off and ask the person to place the seat backrest in an upright position.
Have the person sit upright in the seat, centered on the seat cushion, with the persons legs comfortably extended.
Restart the vehicle and have the person remain in this position for about two minutes. This allows the system to detect that person and enables the passenger frontal airbag.
If the airbag off indicator remains lit even after this, advise the person to ride in the rear seat.
Passenger AirbagPassenger Airbag Status IndicatorOccupant
DisabledOFF: LitEmpty
ON: Unlit
DisabledOFF: LitChild
ON: Unlit
EnabledOFF: UnlitAdult
ON: Lit
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After all occupants have adjusted their seats and put on seatbelts, it is very important that they continue to sit properly. A properly seated occupant sits upright, leaning against the seat backrest, and centered on the seat cushion, with their feet comfortably extended on the floor. Sitting improperly can increase the chance of injury in a crash event. For example, if an occupant slouches, lies down, turns sideways, sits forward, leans forward or sideways, or puts one or both feet up, the chance of injury during a crash greatly increases.
Make sure the front passenger sensing system is operating properly. See Crash Sensors and
Airbag Indicator (page 60).
Do not attempt to repair or service the system. Take your vehicle immediately to an authorized dealer.
If it is necessary to modify an advanced front airbag system to accommodate a person with disabilities, contact the Ford Customer Relationship Center. See Getting the
Services You Need (page 342).

SIDE AIRBAGS

WARNING: Do not place objects or
mount equipment on or near the airbag cover, on the side of the front or rear seatbacks, or in areas that may come into contact with a deploying airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a crash.
WARNING: Do not use accessory seat covers. The use of accessory seat covers may prevent the deployment of the side airbags and increase the risk of injury in an accident.
WARNING: Do not lean your head on the door. The side airbag could injure you as it deploys from the side of the seatback.
WARNING: Do not attempt to service, repair, or modify the supplementary restraint system or associated components. Failure to follow this instruction could result in personal injury or death.
WARNING: If a supplementary restraint system component has deployed, it will not function again. Have the system and associated components inspected as soon as possible. Failure to follow this instruction could result in personal injury or death.
The side airbags are on the outboard side of the seat backrests of the front seats. In certain sideways crashes, the side airbags will be inflated. The airbag was designed to inflate between the door panel and occupant to further enhance the protection provided occupants in side impact crashes.
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The system consists of the following:
A label or embossed side panel indicating that side airbags are fitted to your vehicle.
Side airbags inside the driver and front passenger seat backrests.
Front passenger sensing system.
Crash sensors and monitoring system
with readiness indicator. See Crash Sensors and Airbag Indicator (page 60).
The design and development of the side airbag system included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group. These recommended testing procedures help reduce the risk of injuries related to the deployment of side airbags.

DRIVER AND PASSENGER KNEE AIRBAGS

Driver and passenger knee airbags are located under or within the instrument panel. During a crash, the restraints control module may activate the driver and passenger knee airbags (individually or both) based on crash severity and respective occupant conditions. Under certain crash and occupant conditions, the driver and passenger knee airbags may deploy (individually or both) but the corresponding front airbag may not activate. As with front and side airbags, it is important to be properly seated and restrained to reduce the risk of death or serious injury.
Make sure the knee airbags are operating properly. See Crash
Sensors and Airbag Indicator
(page 60).

SAFETY CANOPY

WARNING: Do not place objects or
mount equipment on or near the headliner at the siderail that may come into contact with a deploying curtain airbag. Failure to follow these instructions may increase the risk of personal injury in the event of a crash.
WARNING: Do not lean your head on the door. The curtain airbag could injure you as it deploys from the headliner.
WARNING: Do not attempt to service, repair, or modify the supplementary restraint system or associated components. Failure to follow this instruction could result in personal injury or death.
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WARNING: All occupants of your vehicle, including the driver, should always properly wear their seatbelts, even when an airbag supplemental restraint system is provided. Failure to properly wear your seatbelt could seriously increase the risk of injury or death.
WARNING: To reduce risk of injury, do not obstruct or place objects in the deployment path of the airbag.
WARNING: If a supplementary restraint system component has deployed, it will not function again. Have the system and associated components inspected as soon as possible. Failure to follow this instruction could result in personal injury or death.
The Safety Canopy will deploy during significant side crashes or when a certain likelihood of a rollover event is detected by the rollover sensor. The Safety Canopy is mounted to the roof side-rail sheet metal, behind the headliner, above each row of
seats. In certain sideways crashes or rollover events, the Safety Canopy will be activated, regardless of which seats are occupied. The Safety Canopy is designed to inflate between the side window area and occupants to further enhance protection provided in side impact crashes and rollover events.
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The system consists of the following:
Safety canopy curtain airbags above the trim panels over the front and rear side windows identified by a label or wording on the headliner or roof-pillar trim.
A flexible headliner which opens above the side doors to allow air curtain deployment
· Crash sensors and monitoring system with readiness indicator. See Crash Sensors and Airbag
Indicator (page 60).
Always properly restrain children 12 years old and under in the rear seats. The Safety Canopy will not interfere with children restrained using a properly installed child or booster seat because it is designed to inflate downward from the headliner above the doors along the side window opening.
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The design and development of the Safety Canopy included recommended testing procedures that were developed by a group of automotive safety experts known as the Side Airbag Technical Working Group. These recommended testing procedures help reduce the risk of injuries related to the deployment of side airbags (including the Safety Canopy).

CRASH SENSORS AND AIRBAG INDICATOR

WARNING: Modifying or adding
equipment to the front end of your vehicle (including hood, bumper system, frame, front end body structure, tow hooks and hood pins) may affect the performance of the airbag system, increasing the risk of injury. Do not modify or add equipment to the front end of your vehicle.
Your vehicle has a collection of crash and occupant sensors which provide information to the restraints control module. The restraints control module deploys (activates) the seatbelt pretensioners, driver airbag, passenger airbag, knee airbag(s), seat mounted side airbags and the Safety Canopy. Based on the type of crash, the restraints control module deploys the appropriate safety devices.
The restraints control module also monitors the readiness of the above safety devices plus the crash and occupant sensors. The readiness of the safety system is indicated by a warning indicator light in the instrument cluster or by a backup tone if the warning light is not working. Routine maintenance of the airbag is not required.
A difficulty with the system is indicated by one or more of the following:
The readiness light will not illuminate immediately after you switch the ignition on.
The readiness light either flashes or stays lit.
A series of five beeps is heard. The tone pattern repeats periodically until the problem, the light or both are repaired.
If any of these things happen, even intermittently, have the supplemental restraint system serviced at an authorized dealer immediately. Unless serviced, the system may not function properly in the event of a crash.
The restraint system is designed to activate when the vehicle sustains conditions sufficient to cause the restraint control module to deploy a safety device.
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The fact that not all the safety devices activate for all occupants in a crash does not mean something is wrong with the system. Rather, it means the restraints control module determined the accident conditions (crash severity, type of crash, belt usage) were not appropriate to activate these safety devices.
The front airbags are designed to activate only in frontal and near-frontal crashes (not rollovers, side impacts or rear impacts) unless the crash causes sufficient frontal deceleration.
The seatbelt pretensioners are designed to activate in frontal, near-frontal and side crashes, and in rollovers.
The knee airbag(s) may deploy based on crash severity and occupant conditions.
The side airbags are designed to inflate in certain side impact crashes or rollover events. Side airbags may activate in other types of crashes if your vehicle experiences sufficient sideways motion or deformation, or a certain likelihood of rollover.
The Safety Canopy is designed to inflate in certain side impact crashes or rollover events. The Safety Canopy may activate in other types of crashes if your vehicle experiences sufficient sideways motion or deformation, or a certain likelihood of rollover.

AIRBAG DISPOSAL

Contact your authorized dealer as soon as possible. Airbags must be disposed of by qualified personnel.
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PEDESTRIAN ALERT SYSTEM

WARNING: The system is not
designed to detect cyclists, motorcyclists, pedestrians or animals. Always drive with due care and attention. Failure to take care may result in a crash.
Due to the quiet operation of hybrid and electric vehicles at low speeds, the system creates a subtle sound to alert pedestrians.
The system is on when your vehicle is running and not in park (P). Some sound may be audible in the passenger compartment.
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Pedestrian Protection

ABOUT 911 ASSIST

911 Assist is a SYNC system feature that can call for help if you are in an accident. If a crash deploys an airbag, excluding knee airbags and rear inflatable seatbelts [if equipped], or activates the fuel pump shut-off, your SYNC-equipped vehicle may be able to contact emergency services by dialing 911 through a paired and connected Bluetooth enabled phone. You can learn more about the 911 Assist feature, by visiting:
Website
www.owner.lincoln.com www.syncmyride.ca www.syncmaroute.ca
Not all crashes will deploy an airbag or activate the fuel pump shut-off, the triggers for 911 Assist. If a connected cell phone sustains damage or loses its connection to SYNC during a crash, SYNC will search for and try to connect to a previously paired cell phone. SYNC will then attempt to call the emergency services.
Before making the call:
SYNC provides a short window of time, about 10 seconds, to cancel the call. If you fail to cancel the call, SYNC attempts to dial 911.
SYNC says the following, or a similar message: SYNC will attempt to call 911, to cancel the call, press Cancel on your screen or press and hold the phone button on your steering wheel.
If you do not cancel the call, and SYNC makes a successful call, a pre-recorded message plays for the 911 operator, and then the occupant(s) in your vehicle is able to talk with the operator. Be prepared to immediately provide your name, phone number and location, because not all 911 systems are capable of receiving this information electronically.
During an emergency call, the system transmits vehicle data to the emergency service. See Data Recording (page 12).

EMERGENCY CALL REQUIREMENTS

WARNING: Do not wait for 911 Assist
to make an emergency call if you can do it yourself. Dial emergency services immediately to avoid delayed response time which could increase the risk of serious injury or death after a crash. If you do not hear 911 Assist within five seconds of the crash, the system or phone may be damaged or non-functional.
WARNING: Always place your phone in a secure location in your vehicle so it does not become a projectile or get damaged in a crash. Failure to do so may cause serious injury to someone or damage the phone which could prevent 911 Assist from working properly.
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911 Assist

WARNING: Unless the 911 Assist setting is set on before a crash, the system will not dial for help which could delay response time, potentially increasing the risk of serious injury or death after a crash.
SYNC must be powered and working properly at the time of the incident and throughout feature activation and use.
The 911 Assist feature must be set on before the incident.
You must pair and connect a Bluetooth enabled and compatible cell phone to SYNC.
A connected Bluetooth enabled phone must have the ability to make and maintain an outgoing call at the time of the incident.
A connected Bluetooth enabled phone must have adequate network coverage, battery power and signal strength.
The vehicle must have battery power and be located in the U.S., Canada or in a territory in which 911 is the emergency number.
Note: If any user sets 911 Assist to on or off, that setting applies for all paired phones. If 911 Assist is switched off and the phone is connected to SYNC, an icon displays on the status bar.
Note: Every phone operates differently. While SYNC 911 Assist works with most cellular phones, some may have trouble using this feature.

EMERGENCY CALL LIMITATIONS

The SYNC 911 Assist feature only operates in the U.S., Canada or in a territory in which 911 is the emergency number.
Your cellular phone or 911 Assist hardware sustains damage in a crash.
The vehicle's battery or the SYNC system has no power.
The phone(s) thrown from your vehicle are the ones paired and connected to the system.
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911 Assist

GENERAL INFORMATION ON RADIO FREQUENCIES

This device complies with Part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
Note: Changes or modifications not expressively approved by the party responsible for compliance could void the user's authority to operate the equipment. The term IC before the radio certification number only signifies that Industry Canada technical specifications were met.
The typical operating range for your transmitter is approximately 33 ft (10 m). Vehicles with the remote start feature will have a greater range.
One of the following could cause a decrease in operating range:
Weather conditions.
Nearby radio towers.
Structures around the vehicle.
Other vehicles parked next to your
vehicle.
The radio frequency used by your remote control can also be used by other radio transmitters, for example amateur radios, medical equipment, wireless headphones, wireless remote controls, cell phones, battery chargers and alarm systems. If the frequencies are jammed, you will not be able to use your remote control. You can lock and unlock the doors with the key.
Note: Make sure to lock your vehicle before leaving it unattended.
Note: If you are in range, the remote control will operate if you press any button unintentionally.
Note: The remote control contains sensitive electrical components. Exposure to moisture or impact may cause permanent damage.
Intelligent Access (If Equipped)
The system uses a radio frequency signal to communicate with your vehicle and authorize your vehicle to unlock when one of the following conditions are met:
You activate the front exterior door handle switch.
You press the luggage compartment button.
You press a button on the transmitter.
If excessive radio frequency interference is present in the area or if the transmitter battery is low, you may need to mechanically unlock your door. You can use the mechanical key blade in your intelligent access key to open the driver door in this situation. See Remote Control (page 65).

REMOTE CONTROL (IF EQUIPPED)

Intelligent Access Key
Note: You may not be able to shift out of
park (P) unless the intelligent access key is inside your vehicle.
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Keys and Remote Controls

E305198
The intelligent access keys operate the power locks and the remote start system. The key must be in your vehicle to use the push button start.
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Note: Your vehicle keys came with a security label that provides important key cut information. Keep the label in a safe place for future reference.
Removable Key Blade
The intelligent access key also contains a removable key blade that you can use to unlock your vehicle.
E305199
Push the release button and pull the key blade out.
Replacing the Battery
Note: Refer to local regulations when
disposing of transmitter batteries. Note: Do not wipe off any grease on the
battery terminals or on the back surface of the circuit board.
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Keys and Remote Controls
Note: Replacing the battery does not erase the programmed key from your vehicle. The transmitter should operate normally.
A message appears in the information display when the remote control battery is low. See Information Messages (page 135).
The remote control uses one coin-type three-volt lithium battery.
E305199
1. Push the release button and pull the key blade out.
E303824
2. Twist a thin coin under the tab hidden behind the key blade head to remove the battery cover.
E218402
3. Insert a suitable tool, for example a screwdriver, in the position shown and carefully remove the battery.
4. Install a new battery with the + facing upward.
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Keys and Remote Controls
5. Reinstall the battery housing cover onto the transmitter and install the key blade.
Car Finder
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Press the button twice within three seconds. A tone sounds and the
direction indicators flash. We recommend you use this method to locate your vehicle, rather than using the panic alarm.
Sounding the Panic Alarm
Note: The panic alarm only operates when
the ignition is off.
E138624
Press the button to sound the
panic alarm. Press the button
again or switch the ignition on to turn it off.
Remote Start
WARNING: To avoid exhaust fumes,
do not use remote start if your vehicle is parked indoors or in areas that are not well ventilated.
Note: Do not use remote start if your fuel level is low.
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The remote start button is on the transmitter.
This feature allows you to start your vehicle from the outside. The transmitter has an extended operating range.
You can configure your automatic climate control to operate when you remote start your vehicle. See Climate Control (page
163). Many states and provinces have restrictions
for the use of remote start. Check your local and state or provincial laws for specific requirements regarding remote start systems.
The remote start system does not work if any of the following occur:
The ignition is on.
The anti-theft alarm triggers.
You switch the feature off through the
touchscreen.
The hood is open.
The transmission is not in park (P).
The battery voltage is below the
minimum operating voltage.
Remote Control Feedback
An LED on the remote control provides status feedback of remote start or stop commands.
StatusLED
Remote start
successful
Solid green
Remote stop
successful
Solid red
Request failed or
status not received
Blinking red
Status incompleteBlinking green
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Keys and Remote Controls
Remote Starting Your Vehicle
Note: You must press each button within
three seconds of each other. If you do not follow this sequence, your vehicle does not start remotely, the direction indicators do not flash twice and the horn does not sound.
E138626
1. Press the lock button to lock all the doors.
2. Press the remote start button twice. The exterior lamps flash twice.
A tone sounds if the system fails to start.
Note: You must press the push button ignition switch on the instrument panel once while applying the brake pedal before driving your vehicle.
The power windows do not work during remote start and the radio does not turn on automatically.
The parking lamps remain on and your vehicle will run for 5, 10 or 15 minutes, depending on the setting.
Extending the Engine Running Time
To extend the engine running time duration of your vehicle during remote start, repeat steps 1 and 2 while the engine is running. If the duration is set to 15 minutes, the duration extends by another 15 minutes. For example, if your vehicle had been running from the first remote start for 5 minutes, your vehicle continues to run now for a total of 30 minutes. You can extend the engine running time duration to a maximum of 30 minutes.
Wait at least five seconds before remote starting after the engine stops running.
Turning Your Vehicle Off After Remote Starting
E138625
Press the button once. Your vehicle and the parking lamps turn off.
You may have to be closer to your vehicle than when starting due to ground reflection and the added noise of your running vehicle. You can switch this feature on or off through the touchscreen. See Settings (page 510).
Memory Feature
You can program your intelligent access key to recall memory positions. See Memory
Function (page 179).

REPLACING A LOST KEY OR REMOTE CONTROL

Replacement keys or remote controls can be purchased from an authorized dealer. Authorized dealers can program remote controls for your vehicle. See Passive Anti-Theft System (page 92).
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Keys and Remote Controls
PHONE AS A KEY
Programming Your Phone
Your vehicle allows you to set up your phone
as an intelligent access key allowing you to lock, unlock, start and drive your vehicle using the Lincoln Way app. Visit your device's app store or our website for more information.
PHONE AS A KEY – TROUBLESHOOTING
Phone as a Key – Frequently Asked Questions
See your authorized dealer for system configuration.Why won't Phone as a Key activate?
Use the Backup Start Passcode to start the engine. See Starting a
Gasoline Engine (page 200).
Why won't the engine start?
The Backup Start Passcode feature must be active and enabled on
at least one phone.
Why doesn't the Backup Start Passcode work?
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Keys and Remote Controls

PRINCIPLE OF OPERATION

MyKey allows you to program keys with restricted driving modes to promote good driving habits. You can program the restrictions to all keys except one. Any keys that you did not program are administrator keys or admin keys.
You can use admin keys to:
Create a MyKey with certain vehicle restrictions.
Program certain MyKey settings.
Clear all MyKey restrictions.
After you program a MyKey, you can view the following information through the information display:
The total number of admin keys and MyKeys for your vehicle.
The total distance a MyKey driver traveled with your vehicle.
Note: Every MyKey receives the same restrictions and settings. You cannot program them individually.
Note: For vehicles equipped with a push-button start switch: When both a MyKey and an admin key are present when you start your vehicle, the system recognizes the admin key only.
Standard Settings
Not every vehicle includes the features listed below. If your vehicle has this equipment, then you cannot change the following settings when using a MyKey:
Seatbelt reminder or Belt-Minder. MyKey mutes the audio system until drivers, and in some instances, passengers, fasten their seatbelts. Note: If your vehicle includes an AM/FM radio or a very basic audio system, then the radio may not mute.
Earlier low-fuel warning. The low-fuel warning activates earlier for MyKey drivers, giving them more time to refuel.
Certain driver alerts, stability systems or parking aids turn on automatically when you use the MyKey system. For example, Blind Spot Information System (BLIS), cross traffic alert, lane departure warning or forward collision warning. Note: MyKey drivers may be able to turn the lane departure warning feature off, but this feature turns back on automatically with every new key cycle.
Restricted touchscreen operation in some markets. For example, MyKey may prevent manual navigation destination input while the vehicle is in any gear other than park (P) or when the vehicle reaches a certain rate of speed.
Satellite radio adult content restrictions, if this feature is available in your market.
Optional Settings
You can configure certain vehicle feature settings when you first create a MyKey. You can also change the settings afterward with an admin key.
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MyKey

Note: Not every feature applies to every vehicle in every market. When they are available for your vehicle, then they appear in your information display, providing choices to switch them on or off, or to select a more specific setting.
Various vehicle speed limits so the MyKey driver cannot exceed certain speeds. The information display shows warnings followed by an audible tone when the MyKey driver reaches the set speed. You cannot override the set speed by fully depressing the accelerator pedal.
WARNING: Do not set MyKey maximum speed limit to a limit that will prevent the driver from maintaining a safe speed considering posted speed limits and prevailing road conditions. The driver is always responsible to drive in accordance with local laws and prevailing conditions. Failure to do so could result in accident or injury.
Various vehicle speed reminders so MyKey drivers know when their vehicle speed approaches the limits. Warnings appear in your information display and a tone sounds when the MyKey drivers exceed the set vehicle speed.
The audio system's maximum volume limits to 45% so MyKey drivers can concentrate on the road. A message appears in the information display when MyKey drivers attempt to exceed the limited volume. MyKey also disables the automatic volume control. Note: If your vehicle includes an AM/FM radio or a very basic audio system, then the radio may not limit.
Always on setting. This setting forces certain features to remain on and active for MyKey drivers. For example, E911 or emergency assistance and the do not disturb features stay on even if a MyKey driver uses the feature's control to switch it off. When selected, you will not be able to turn off Advance Trac or traction control (if your vehicle has this feature).

CREATING A MYKEY

Use the touchscreen to create a MyKey:
1. Insert the key you want to program into the ignition. If your vehicle has a push-button start, place the remote control into the backup slot. See Passive Anti-Theft System (page 92).
2. Switch the ignition on.
3. Access the main menu in the touchscreen and then scroll through the menus to change the settings of your MyKey. From the MyKey menu select the option Create MyKey. See Settings (page 510).
4. When prompted, hold the OK button until you see a message informing you to label this key as a MyKey. The programmed restrictions apply when you key off, open and close the driver door and restart your vehicle with the programmed key or remote control.
You have successfully created a MyKey. Make sure you label it so you can distinguish it from the admin keys.
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MyKey
You can also program configurable settings for the key(s). See Programming and
Changing Configurable Settings.
Programming and Changing Configurable Settings
Use the touchscreen to access your configurable MyKey settings.
1. Switch the ignition on using an admin key or remote control you want to program.
2. Access the main menu in the information display and then scroll through the menus to change the settings of your MyKey. See Settings (page 510).
3. Follow the instructions in the touchscreen. The programmed restrictions apply when you switch the vehicle off, open and close the driver door and restart your vehicle with the programmed key or remote control.
Note: You can clear or change your MyKey settings at any time during the same key cycle as you created the MyKey. Once you have switched the vehicle off, however, you will need an admin key to change or clear your MyKey settings. When you make any changes to your MyKey settings, you change the settings for every MyKey. You cannot make individual changes to apply to certain MyKeys.

CLEARING ALL MYKEYS

When you clear your MyKeys, you remove all restrictions and return all MyKeys to their original admin key status at once. To clear all MyKeys of all MyKey settings, use the touchscreen.
1. Switch the ignition on using an admin key.
2. Access the main menu in the touchscreen and then scroll through the menus to begin clearing your MyKey programming. See Settings (page 510).
3. Follow the instructions in the display.
4. A confirmation message appears in the display after you finish clearing your MyKeys.
Note: When you clear your MyKeys, you remove all restrictions and return all MyKeys to their original admin key status. You cannot remove the MyKey restrictions individually.

CHECKING MYKEY SYSTEM STATUS

You can find information about your programmed MyKeys by using the touchscreen. See Settings (page 510).
MyKey Distance
Tracks the distance when drivers use a MyKey. The only way to delete the accumulated distance is by using an admin key to clear all MyKeys. If the distance does not accumulate as expected, then the intended user is not using the MyKey, or an admin key user recently cleared and then recreated a MyKey.
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MyKey
Number of MyKeys
Indicates the number of MyKeys you have programmed to your vehicle. Use this feature to detect how many MyKeys you have for your vehicle and determine when you have deleted all MyKeys.
Number of Admin Keys
Indicates how many admin keys you have programmed to your vehicle. Use this feature to determine how many admin keys you have for your vehicle, and detect if an additional MyKey has been programmed.

USING MYKEY WITH REMOTE START SYSTEMS

MyKey is not compatible with non Ford-approved, aftermarket remote start systems. If you choose to install a remote start system, see an authorized dealer for a Ford-approved remote start system.

MYKEY – TROUBLESHOOTING

Potential causesCondition
· The key or transmitter used to start the vehicle does not have admin privileges.
I cannot create a MyKey.
· Vehicles with keyless start: Make sure you place the transmitter into the backup slot. See Passive Anti-Theft System (page 92).
· The key or transmitter used to start the vehicle is the only admin key. There always has to be at least one admin key.
· SecuriLock passive anti-theft system is disabled or in unlimited mode.
· The key or transmitter used to start the vehicle does not have admin privileges.
I cannot program the configurable settings.
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MyKey
Potential causesCondition
· There are no MyKeys programmed to the vehicle. See Creating a MyKey (page 72).
· The key or transmitter used to start the vehicle does not have admin privileges.
I cannot clear the MyKeys.
· No MyKeys are created. See Creating a MyKey (page 72).
· Purchase a new key or transmitter from your authorized dealer.I lost the only admin key.
· Program a spare key or transmitter. You may need to see your authorized dealer. See Passive Anti-Theft System (page 92).
I lost a key.
· The MyKey user is not using the MyKey.MyKey distances do not accumulate.
· An admin key holder cleared the MyKeys and created new MyKeys.
· The key system has been reset.
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MyKey

LOCKING AND UNLOCKING

Your vehicle has an intelligent electronically controlled door system that is in constant communication with overall vehicle systems.
When you lock your vehicle using the lock switch on each door interior trim panel, or by using the keyless entry keypad or the lock sensor on each door exterior trim panel, the exterior door handle switches do not release the doors. This helps to secure your vehicle and prevent unauthorized entry. Also, when your vehicle reaches a speed greater than 12 mph (20 km/h) the exterior door handle switches do not release the doors.
If the airbags deploy or the fuel pump shutoff switch activates, all interior and exterior unlock switches do not unlock your door for six seconds. This helps to secure the doors in the event of a crash. After six seconds, all switches reset and you can open the doors using the interior and exterior unlatch switches.
Door Lock Indicator
An LED on each front door window trim illuminates when you lock the doors. It remains on for 2 to 5 seconds after you switch the ignition off.
Door Lock Switch Inhibitor
When you electronically lock your vehicle, the door lock switches and the interior luggage compartment release switch do not operate after 20 seconds. You must unlock your vehicle with the remote control or keyless entry keypad, or switch the ignition on, to restore function to these switches. You can switch this feature on or off in the information display. See General
Information (page 129).
Activating Intelligent Access
The intelligent access key must be within 3 ft (1 m) of the door or luggage compartment you intend to lock or unlock.
At a Door
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Doors and Locks

Electronic door handles are on each door. Gently depress the switch inside the exterior door handle to unlock and open the door. An unlock symbol illuminates on the door window trim indicating your vehicle is unlocked.
E295770
Locking sensors are on both front doors. When the intelligent access key is within 3 ft (1 m) of your vehicle you can lock your vehicle by touching the locking sensor below the keyless entry keypad. Doing so causes a lock symbol to illuminate on the door window trim indicating your vehicle is locked and you can no longer release the door using the exterior door handle switches. Touching the locking sensor when the intelligent access key is not within 3 ft (1 m) causes the lock status to display, but does not lock the doors.
Swipe across the locking sensor to display the current lock status of your vehicle. The lock status also displays when you open a door or when the lock status changes.
Note: You cannot use the locking sensors to unlock your vehicle.
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Doors and Locks
At the Luggage Compartment
E291416
Press the exterior release button.
Remote Control
You can use the remote control at any time. When you press the lock button on the remote control, all exterior door handle switches do not release the doors. When you press the unlock button, all exterior door handle switches release the doors.
Unlocking the Doors
E138629
Press the button. The direction indicators flash. You can then use the exterior door handle switch to
unlock the door.
Press and hold both the lock and unlock buttons on the remote control for three seconds to change between driver door or all doors unlock mode. The direction indicators flash twice to confirm the change. Driver door mode only unlocks the driver door when you press the unlock button once. All door mode unlocks all doors when
you press the unlock button once. The unlocking mode applies to the remote control, keyless entry keypad and intelligent access. You can also change between the unlocking modes using the information display. See General Information (page 129).
Locking the Doors
E138623
Press the button. The direction indicators flash. You can no longer use the exterior door handle switch
to release the door. Press the button again within three seconds
to confirm that all the doors are closed. A tone sounds and the direction indicators flash if all the doors and the luggage compartment are closed.
Mislock
If any door is open, or if the luggage compartment or hood is open, a tone sounds and the direction indicators do not flash. The exterior lock status display also flashes if any door does not lock. You can switch this feature on or off in the information display. See General Information (page 129).
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Doors and Locks
Locking and Unlocking the Doors From Inside
E295772
Unlock.A Lock.B
Locking the Doors
Press the lock switch on the door interior trim panel. The doors can no longer be released using the exterior door handle switches and the luggage compartment locks.
Unlocking the Doors
Press the unlock switch on the door interior trim panel. The doors can then be released using the exterior door handle switches.
Locking the Doors From the Luggage Compartment
E295920
Press the lock switch on the liftgate on the left-hand side. The doors can no longer be released using the exterior door handle switches and the luggage compartment locks.
Emergency Locking
Each door has a backup power system which allows the door to function if your vehicle has no power. The system has a limited number of operations before the power is depleted and turns off. When the system turns off, the door remains open and unlatched and does not close.
If your vehicle has no power and the backup power system is turned off, you can close and secure your vehicle by manually resetting each door latch using a key in the position shown.
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Doors and Locks
E112203
Left-Hand Side
Turn clockwise to reset the latch.
Right-Hand Side
Turn counterclockwise to reset the latch. When you have reset the latch, you are then
able to fully close and latch the door.
Note: You cannot open the door again until the vehicle battery is fully charged and operational.
Unlatching the Driver Door with the Key Blade
If your vehicle has no power and the backup power system is turned off, you can manually unlatch the driver door using a key in the position shown.
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1. Remove the key blade from the transmitter.
2. Insert the key blade into the lock cylinder.
3. Turn the key clockwise to unlatch the driver door.
Note: All other doors remain locked.
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Smart Unlocks for Intelligent Access Keys
This feature helps to prevent you from locking your intelligent access key inside your vehicles passenger compartment or rear cargo area.
When you electronically lock your vehicle with any door open, the transmission is in park (P) and the ignition is off, the system searches for an intelligent access key inside your vehicle after you close the last door. If the system finds a key, all of the doors will immediately unlock and the horn will sound twice, indicating that a key is inside.
You can override the smart unlock feature and intentionally lock the intelligent access key inside your vehicle.
To do this, lock your vehicle after you have closed all the doors by:
Using the keyless entry keypad.
Pressing the lock button on another
intelligent access key.
Touching the locking sensor on the door window trim with another intelligent access key in your hand.
When you open one of the front doors and lock your vehicle using the power door lock control, all doors will lock then unlock if:
The ignition is on.
The ignition is off and the transmission
is not in park (P).
Autolock (If Equipped)
Autolock locks all the doors when:
All doors are closed.
The ignition is on.
You shift into any gear putting your
vehicle in motion.
Your vehicle reaches a speed greater than 12 mph (20 km/h).
Autolock repeats when:
You open then close any door while the ignition is on and your vehicle speed is 9 mph (15 km/h) or lower.
Your vehicle reaches a speed greater than 12 mph (20 km/h).
Autounlock
Autounlock unlocks all the doors when:
The ignition is on, all the doors are closed, and your vehicle has been moving at a speed greater than 12 mph (20 km/h).
Your vehicle comes to a stop and you switch the ignition off or to the accessory position.
You open the driver door within 10 minutes of switching the ignition off or to accessory.
Note: The doors do not autounlock if you electronically lock your vehicle after you switch the ignition off and before you open the driver door.
Enabling or Disabling Autounlock
You can enable or disable the autounlock feature in the information display or an authorized dealer can do it for you. See General Information (page 129).
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Doors and Locks
Illuminated Entry
The interior lamps and some exterior lamps illuminate when you unlock the doors with the remote control.
The illuminated entry system turns off the lights if:
The ignition is on.
You press the remote control lock button.
After 25 seconds of illumination.
The lights do not turn off if:
You turn them on with the lamp control.
Any door is open.
Illuminated Exit
The interior lamps and some exterior lamps illuminate when all doors are closed and you switch the ignition off.
The lamps turn off if all the doors remain closed and:
25 seconds have elapsed.
You press the push button ignition
switch.
Battery Saver
If you leave the courtesy lamps, interior lamps or headlamps on, the battery saver shuts them off 10 minutes after you switch the ignition off.
Battery Saver for Intelligent Access Keys
If you leave the ignition switched on, it shuts off when it detects a certain amount of battery drain, or after 45 minutes.
Opening the Luggage Compartment
From Inside Your Vehicle
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Press the button on the instrument panel to open the luggage compartment.
With the Remote Control
E306276
Press twice within three seconds to open the luggage compartment.
From Outside Your Vehicle
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Press the exterior release button. Your vehicle must be unlocked or have an intelligent access key within 3 ft (1 m) of the luggage compartment.
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Doors and Locks
Closing the Luggage Compartment
From Inside Your Vehicle
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Press the button on the instrument panel to close the luggage compartment.
With the Remote Control
E306276
Press twice within three seconds to close the luggage compartment.
From Outside Your Vehicle
E295919
Press the button inside the liftgate on the left-hand side.

OPENING THE DOORS

Note: When your vehicle reaches a speed
greater than 2 mph (3 km/h), you will only be able to release the door by pressing the unlock button and then door release button within two seconds.
Front Doors
E232417
Press the door release button on the arm rest to release the door. Push the door out to open the
door.
Rear Doors
E232417
Press the unlock switch on the door and then press the door
release button on the arm rest to release the door. The first press unlocks the door and the second press unlatches the door. Push the door out to open the door.
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Doors and Locks

EMERGENCY DOOR RELEASE

E295773
If you are inside your vehicle and unable to use the electronic door system, you can open the driver door using the emergency door release switch in the map pocket.

SOFT CLOSING DOOR

Gently close the door until it fully latches. The system automatically closes the door, making sure it is fully secure.
Note: The system does not work if the vehicle battery charge is low.
Note: The system is limited to 25 cycles between each ignition cycle. This is to prevent the vehicle battery from losing charge.
Note: You can override soft close by fully closing the door manually.

KEYLESS ENTRY

SECURICODE Keyless Entry Keypad
The keypad is near the driver window. It illuminates when touched.
Note: If you enter your entry code too fast on the keypad, the unlock function may not work. Enter your entry code again more slowly.
E138637
You can use the keypad to do the following:
Lock or unlock the doors.
Program and erase user codes.
Arm and disarm the anti-theft alarm.
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Doors and Locks
You can operate the keypad with the factory-set five-digit entry code. The code is on the owner's wallet card in the glove box and is available from an authorized dealer. You can also program up to five of your own five-digit personal entry codes.
Programming a Personal Entry Code
1. Enter the factory-set five-digit code.
2. Press 1·2 on the keypad within five seconds.
3. Enter your personal five-digit code. You must enter each number within five seconds of each other.
4. Press 1·2 on the keypad to save personal code 1.
The doors lock then unlock to confirm that programming was successful.
To program additional personal entry codes, repeat steps 1 through 3, then for step 4:
Press 3·4 to save personal code 2.
Press 5·6 to save personal code 3.
Press 7·8 to save personal code 4.
Press 9·0 to save personal code 5.
Hints:
Do not set a code that uses five of the same number.
Do not use five numbers in sequential order.
The factory-set code works even if you have set your own personal code.
Erasing a Personal Code
1. Enter the factory-set five-digit code.
2. Press and release 1·2 on the keypad within five seconds.
3. Press and hold 1·2 for two seconds. You must do this within five seconds of completing step 2.
All personal codes erase and only the factory-set five-digit code works.
Anti-Scan Feature
The keypad goes into an anti-scan mode if you enter the wrong code seven times. This mode turns off the keypad for one minute and the keypad lamp flashes.
The anti-scan feature turns off after any of the following occur:
One minute of keypad inactivity.
You press the unlock button on the
remote control.
You switch your vehicle on.
You unlock the vehicle using intelligent
access.
Locking and Unlocking the Doors
Locking All Doors
Press and hold 7·8 and 9·0 on the keypad simultaneously with the driver door closed. You do not need to enter a code first.
Unlocking All Doors
Enter the factory-set code or your personal code, then press 3·4 on the keypad within five seconds.
Unlocking Only the Driver Door
Enter the factory-set or your personal five-digit code. You must press each number within five seconds of each other. The interior lamps illuminate.
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Doors and Locks
Note: All doors unlock if the two-stage unlocking feature is turned off. See Locking and Unlocking (page 76).
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Doors and Locks

POWER LIFTGATE

WARNING: It is extremely dangerous
to ride in a cargo area, inside or outside of a vehicle. In a crash, people riding in these areas are more likely to be seriously injured or killed. Do not allow people to ride in any area of your vehicle that is not equipped with seats and seatbelts. Make sure everyone in your vehicle is in a seat and properly using a seatbelt. Failure to follow this warning could result in serious personal injury or death.
WARNING: Make sure that you fully close the liftgate to prevent exhaust fumes from entering your vehicle. If you are unable to fully close the liftgate, open the air vents or the windows to allow fresh air to enter your vehicle. Failure to follow this instruction could result in personal injury or death.
WARNING: Keep keys out of reach of children. Do not allow children to operate or play near an open or moving power liftgate. You should supervise the operation of the power liftgate at all times.
Note: Make sure that you close the liftgate before operating or moving your vehicle, especially in an enclosure, like a garage or a parking structure. This could damage the liftgate and its components.
Note: Do not hang anything, for example a bike rack, from the glass or liftgate. This could damage the liftgate and its components.
The liftgate only operates with the transmission in park (P).
If there is a problem with the open or close request, a tone sounds for one of the following reasons:
The ignition is on and the transmission is not in park (P).
The battery voltage is below the minimum operating voltage.
The liftgate is not fully closed and your vehicle speed is at or above 3 mph (5 km/h).
If the liftgate starts to close after it has fully opened, this indicates there may be excessive weight on the liftgate or a possible strut failure. A repetitive tone sounds and the liftgate closes under control. If the liftgate continues to close after opening, have the system checked by an authorized dealer. Remove any excessive weight from the liftgate.
Opening and Closing the Liftgate
WARNING: Make sure all persons
are clear of the power liftgate area before using the power liftgate control.
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Liftgate

Note: Make sure the area behind your vehicle is free from obstruction and that there is enough room for you to operate the liftgate. Make sure the area behind your vehicle is free from obstruction and that there is enough room for you to operate the liftgate.
Note: Be careful when opening or closing the liftgate in a garage or other enclosed area to avoid damaging the liftgate.
Note: Do not leave the liftgate open when you are driving. This could damage the liftgate and its components.
Opening From the Instrument Panel
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With the transmission in park (P), press the button on the instrument panel.
Opening with the Remote Control
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Press the button twice within three seconds.
Opening with the Outside Control Button
1. Unlock the liftgate with the remote control or power door unlock control. If an intelligent access key is within 3 ft (1 m) of the liftgate, the liftgate unlocks when you press the liftgate release button.
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2. Press the control button to the right of the rear view camera.
Note: Allow the power system to open the liftgate. Manually pushing or pulling the liftgate may activate the systems obstacle detection feature and stop the power operation or reverse its direction, replicate a strut failure, or damage mechanical components.
Closing the Liftgate
WARNING: Keep clear of the liftgate
when using the rear switch.
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Press and release the liftgate button.
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Liftgate
Stopping the Liftgate Movement
Note: Do not apply sudden excessive force
to the liftgate while it is in motion. This could damage the power liftgate and its components.
You can stop the liftgate movement by doing any of the following:
Pressing the liftgate control button.
Pressing the liftgate button on the remote
control twice.
Pressing the liftgate button on the instrument panel.
Moving your foot under and away from the center rear bumper in a single-kick motion.*
*This method only works for vehicles with the hands-free liftgate feature.
Setting the Liftgate Open Height
1. Open the liftgate.
2. Stop the liftgate movement by pressing the control button on the liftgate when it reaches the desired height.
Note: Once the liftgate has stopped moving, you can also manually move it to the desired height.
3. Press and hold the liftgate control button on the liftgate until you hear a tone, indicating programming is complete.
Note: You can only use the liftgate control button to program the height.
Note: You cannot program the height if the liftgate position is too low.
The new open liftgate height is recalled when the power liftgate is opened. To change the programmed height, repeat the above procedure. Once you open the power liftgate, you can manually move it to a different height.
Note: The system recalls the new programmed height until you reprogram it, even if you disconnect the battery.
When operating the power liftgate after you have programmed a lower height than fully open, you can fully open the liftgate by manually pushing it upward to the maximum open position.
Obstacle Detection
Note: Entering your vehicle while the liftgate
is closing can cause your vehicle to bounce and activate obstacle detection. To prevent this, let the power liftgate close completely before you enter your vehicle. Before driving off, check the instrument cluster for a liftgate or door ajar message or warning indicator. Failure to do this could result in unintentionally leaving the liftgate open while driving.
When Closing
The system stops when it detects an obstacle. A tone sounds and the system reverses to open. Once you remove the obstacle, you can power close the liftgate.
When Opening
The system stops when it detects an obstacle and a tone sounds. Once you remove the obstacle, you can continue to operate the liftgate.
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Liftgate
Switching the Power Liftgate On or Off
You can switch the power liftgate on or off through the vehicle settings on your touchscreen.
When switched off, the liftgate only unlatches and will not power open or close.
Hands-Free Feature (If Equipped)
Make sure you have the intelligent access remote within 3 ft (1 m) of the liftgate.
1. Stand behind your vehicle, and face the liftgate.
2. Move your foot, in a single-kick motion, without pausing, under and away from the rear bumper detection area.
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3. The liftgate opens or closes. Avoid the following actions when using the
hands-free opening feature:
Making physical contact with the bumper.
Holding your foot under the bumper.
Sweeping your foot from side to side, or
kicking at an odd angle.
Detection zones
Vehicles Without a Trailer Hitch
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The detection area is in the center of the rear bumper.
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Liftgate
Vehicles With a Trailer Hitch
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The detection area is on the left-hand side and right-hand side of the hitch, between the exhaust and the hitch.
Note: Allow the power system to open the liftgate. Manually pushing or pulling the liftgate may activate the systems obstacle detection feature and stop the power operation or reverse its direction, replicate a strut failure, or damage mechanical components.
Note: Splashing water may cause the hands-free liftgate to open. Keep the intelligent access remote away from the rear bumper detection area when you wash your vehicle.
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Liftgate

PASSIVE ANTI-THEFT SYSTEM

Note: The system is not compatible with
non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection.
Note: Metallic objects, electronic devices or a second coded key on the same key chain may cause vehicle starting problems if they are too close to the key when starting the engine. Prevent these objects from touching the coded key while starting the engine. Switch the ignition off, move all objects on the key chain away from the coded key and restart the engine if a problem occurs.
Note: Do not leave a duplicate coded key in the vehicle. Always take your keys and lock all doors when leaving the vehicle.
SecuriLock®
The system is an engine immobilization system. It is designed to help prevent the engine from being started unless a coded key programmed to your vehicle is used. Using the wrong key may prevent the engine from starting. A message may appear in the information display.
If you are unable to start the engine with a correctly coded key, a malfunction has happened and a message may appear in the information display.
Automatic Arming
The vehicle arms immediately after you switch the ignition off.
Automatic Disarming
Switching the ignition on with a coded key disarms the vehicle.
Replacement Keys
Note: Your vehicle comes equipped with two
intelligent access keys.
The intelligent access key functions as a programmed key that operates the driver door lock and activates the intelligent access with push button start system, as well as a remote control.
If your programmed transmitters are lost or stolen and you do not have an extra coded key, you will need to have your vehicle towed to an authorized dealer. You need to erase the key codes from your vehicle and program new coded keys.
Store an extra programmed key away from the vehicle in a safe place to help prevent any inconveniences. See your authorized dealer to purchase additional spare or replacement keys.
Programming a Spare Intelligent Access Key
See your authorized dealer to have additional keys programmed to your vehicle.
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Security

ANTI-THEFT ALARM

The active anti-theft system is designed to warn you in the event of unauthorized vehicle entry and is also designed to help prevent unwanted towing of your vehicle. You can choose what is monitored by arming the system in different ways. See Information Displays (page 129).
The direction indicators flash and the horn sounds if the system triggers while the alarm is armed.
Take all remote controls to an authorized dealer if there is any potential alarm problem with your vehicle.
Using the System
You can select two levels of alarm security. You can change the level of security when the ignition is switched off through the information display with the two options below:
Perimeter Sensing (If Equipped)
Perimeter sensing monitors the following:
Doors.
Hood.
Liftgate.
All Sensors (If Equipped)
All sensors monitors the following:
Doors.
Hood.
Liftgate.
Movement inside your vehicle.
Change in vehicle inclination, for
example, unwanted towing.
Note: Do not choose all sensors monitor mode when the vehicle is in transport or if movement within the vehicle is likely to occur.
Note: For correct operation of the interior motion detection system, make sure you close all the windows prior to arming the system. This helps prevent accidental alarm activation due to external influences. Additionally, the interior motion sensing system does not arm if any door is ajar.
Arming the Alarm
The alarm is ready to arm when there is not a key in the ignition. Lock your vehicle using the remote control or keyless entry keypad. You can also lock your vehicle using the lock sensor on the exterior door handle if your vehicle is equipped with intelligent access. See Locking and Unlocking (page 76).
The direction indicators flash once after you lock your vehicle. This indicates the alarm is in the pre-armed mode. It fully arms after 20 seconds.
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Security
Disarming the Alarm
Disarm the alarm by any of the following actions:
Press the power door unlock button within the 20-second pre-armed mode.
Unlock the doors with the remote control or keyless entry keypad. If equipped with intelligent access, you can use the unlock sensor on the exterior door handle. See Locking and Unlocking (page 76).
Switch the ignition on or start your vehicle.
Use a key in the driver door lock cylinder to unlock your vehicle, then switch the ignition on within 12 seconds.
Note: Pressing the panic button on the remote control stops the horn and direction indicators, but does not disarm the system.
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Security

ADJUSTING THE STEERING WHEEL

WARNING: Do not adjust the
steering wheel when your vehicle is moving.
Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position (page 171).
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Use the control on the side of the steering column to adjust the position.
To adjust:
Tilt: Press the top or bottom of the control.
Telescope: Press the front or rear of the control.
End of Travel Position
The steering column sets a stopping position just short of the end of the column position to prevent damage to the steering column. A new stopping position sets if the steering column encounters an object when tilting or telescoping.
To reset the steering column to its normal stopping position:
1. Confirm there is nothing obstructing the motion of the steering column.
2. Press and hold the steering column control until the steering column stops moving.
3. Press the steering column control again.
Note: The steering column may begin to move again.
4. When the steering column stops, continue holding the control for a few seconds.
5. Repeat for each direction as necessary.
A new stopping position sets. The next time you tilt or telescope the steering column, it stops just short of the end of the column position.
Memory Feature
You can save and recall the steering column position with the memory function. See Memory Function (page 179).
Pressing the adjustment control during a memory recall cancels the operation.
Easy Entry and Exit Feature
The column moves up when you switch the ignition off. Switch the ignition on to return the system to its previous settings. You can switch this feature on or off through the touchscreen. See Settings (page 510).
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Steering Wheel

Note: If you press any adjustment or memory button when in easy exit mode, the system cancels the operation.
Note: Depending on your vehicle, the column may move up and in.

AUDIO CONTROL

You can operate the following functions with the control:
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Move the selector switch up to increase volume level.
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Move the selector switch down to decrease volume level.
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Move the selector switch to the left to access the previous media selection.
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Move the selector switch to the right to access the next media selection.
Note: The controls change when you enter a submenu.
The following controls are not available when you enter a submenu:
Move the selector switch to the right to enter the mode phone submenu.
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Move the selector switch to the left to enter the media submenu.

VOICE CONTROL

The controls are on the steering wheel.
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Press and release to activate voice recognition.
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Steering Wheel

CRUISE CONTROL - VEHICLES WITH: ADAPTIVE CRUISE CONTROL WITH LANE CENTERING

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The following controls are only available when you switch cruise control on.
Note: You must press the controls from behind the wheel.
See About Adaptive Cruise Control With Lane Centering (page 279).

CRUISE CONTROL - VEHICLES WITH: CRUISE CONTROL

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The following controls are only available when you switch cruise control on.
Note: You must press the controls from behind the wheel.
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Steering Wheel
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