Lincoln Aviator 2020 Owner's Manual

owner.lincoln.com lincolncanada.com

April 2020

Third Printing

Litho in U.S.A.

LC5J 19A321 AB

2020 AVIATOR Owner’s Manual

2020 AVIATOR

Owner’s Manual

The information contained in this publication was correct at the time of going to print. In the interest of continuous development, we reserve the right to change specifications, design or equipment at any time without notice or obligation. No part of this publication may be reproduced, transmitted, stored in a retrieval system or translated into any language in any form by any means without our written permission. Errors and omissions excepted.

Part Number: 201902 20200306144946

California Proposition 65

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway motor

vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.

WARNING: Battery posts, terminals and related accessories contain lead and lead

compounds, chemicals known to the State of California to cause cancer and reproductive harm.

Wash your hands after handling.

Introduction

About This Manual ...........................................9

Symbols Glossary ............................................9

Data Recording ...............................................12

Perchlorate .......................................................16

Lincoln Automotive Financial Services

..........................................................................16

Replacement Parts Recommendation

..........................................................................17

Special Notices ................................................17

Mobile Communications Equipment .........18

Export Unique Options ..................................19

Environment

Protecting the Environment ........................20

At a Glance

Instrument Panel .............................................21

Child Safety

General Information ......................................24

Installing Child Restraints ............................26

Booster Seats ..................................................37

Child Restraint Positioning ..........................39

Child Safety Locks ..........................................41

Seatbelts

Principle of Operation ..................................43

Fastening the Seatbelts ...............................44

Seatbelt Height Adjustment .......................46

Seatbelt Warning Lamp and Indicator

Chime ...........................................................46

Seatbelt Reminder .........................................47

Child Restraint and Seatbelt Maintenance

.........................................................................49

Seatbelt Extensions ......................................50

Personal Safety System™

Personal Safety System™ ..............................51

Supplementary Restraints System

Principle of Operation ..................................52

Driver and Passenger Airbags ...................53

Front Passenger Sensing System .............55

Side Airbags ....................................................57

Driver and Passenger Knee Airbags ........58

Safety Canopy™ ..............................................58

Crash Sensors and Airbag Indicator ........60

Airbag Disposal ...............................................61

911 Assist

What Is 911 Assist ...........................................62

Emergency Call Requirements ..................62

Emergency Call Limitations ........................63

Keys and Remote Controls

General Information on Radio Frequencies

.........................................................................64

Remote Control ..............................................64

Replacing a Lost Key or Remote Control

........................................................................69

Phone as a Key

What Is Phone As a Key ...............................70

Phone as a Key Limitations .........................70

Programming Your Phone ..........................70

Using the Valet Mode ...................................70

Using the Backup Start Passcode ..............71

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Phone as a Key – Troubleshooting ............71

MyKey™

Principle of Operation ...................................73

Creating a MyKey ...........................................74

Clearing All MyKeys ......................................75

Checking MyKey System Status ................75

Using MyKey With Remote Start Systems

.........................................................................76

MyKey – Troubleshooting ............................76

Doors and Locks

Locking and Unlocking .................................78

Opening the Doors .......................................85

Emergency Door Release ...........................86

Soft Closing Door ..........................................86

Keyless Entry ..................................................86

Liftgate

Power Liftgate ................................................89

Security

Passive Anti-Theft System ...........................94

Anti-Theft Alarm .............................................95

Steering Wheel

Adjusting the Steering Wheel - Vehicles

With: Manual Adjustable Steering

Column .........................................................97

Adjusting the Steering Wheel - Vehicles

With: Power Adjustable Steering Column

.........................................................................97

Audio Control .................................................99

Voice Control ..................................................99

Cruise Control - Vehicles With: Adaptive

Cruise Control With Lane Centering

........................................................................99

Cruise Control - Vehicles With: Cruise

Control ........................................................100

Information Display Control .......................101

Heated Steering Wheel ...............................101

Horn ..................................................................101

Wipers and Washers

Windshield Wipers - Vehicles Without:

Heated Wiper Blades .............................102

Windshield Wipers - Vehicles With: Heated

Wiper Blades .............................................103

Autowipers .....................................................103

Windshield Washers ....................................104

Rear Window Wiper and Washers ...........104

Lighting

General Information ....................................106

Lighting Control ............................................106

Autolamps ......................................................107

Instrument Lighting Dimmer ......................107

Headlamp Exit Delay ...................................108

Daytime Running Lamps - Vehicles With:

Configurable Daytime Running Lamps

.......................................................................108

Daytime Running Lamps - Vehicles With:

Daytime Running Lamps (DRL) .............108

Front Fog Lamps ..........................................108

Adaptive Headlamps ..................................109

Direction Indicators .......................................111

Welcome Lighting ..........................................111

Interior Lamps ................................................112

Ambient Lighting ...........................................112

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Automatic High Beam Control

What Is Automatic High Beam Control

........................................................................114

Switching Automatic High Beam Control

On and Off ..................................................114

Automatic High Beam Control Indicators

........................................................................115

Overriding Automatic High Beam Control

........................................................................115

Windows and Mirrors

Power Windows .............................................116

Global Opening and Closing ......................117

Exterior Mirrors ...............................................117

Interior Mirror .................................................119

Sun Visors ......................................................120

Moonroof ........................................................120

Instrument Cluster

Gauges ............................................................123

Warning Lamps and Indicators .................125

Audible Warnings and Indicators .............129

Information Displays

General Information ....................................130

Personalized Settings .................................133

Information Messages .................................134

Head Up Display ..........................................156

Climate Control

Automatic Climate Control ........................160

Hints on Controlling the Interior Climate

.......................................................................163

Rear Passenger Climate Controls -

Vehicles With: Quadruple Zone

Automatic Temperature Control ..........164

Rear Passenger Climate Controls -

Vehicles With: Triple Zone Automatic

Temperature Control ...............................165

Heated Rear Window ..................................167

Heated Exterior Mirrors ..............................167

Remote Start ..................................................167

Interior Air Quality

What Is the Cabin Air Filter ........................169

Locating the Cabin Air Filter .....................169

Replacing the Cabin Air Filter ...................169

Seats

Sitting in the Correct Position ...................170

Head Restraints .............................................171

Power Seats ...................................................174

Memory Function .........................................178

Rear Seats .......................................................181

Heated Seats ................................................185

Climate Controlled Seats ...........................186

Rear Occupant Alert System

What is the Rear Occupant Alert System

.......................................................................189

How Does the Rear Occupant Alert System

Work ............................................................189

Rear Occupant Alert System Precautions

.......................................................................189

Rear Occupant Alert System Limitations

.......................................................................189

Switching Rear Occupant Alert System On

and Off ........................................................190

Rear Occupant Alert System Indicators

.......................................................................190

Rear Occupant Alert System Audible

Warnings ....................................................190

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Garage Door Opener

Universal Garage Door Opener ................191

Auxiliary Power Points

Auxiliary Power Points ................................197

Wireless Accessory Charger .....................198

Storage Compartments

Center Console ............................................201

Overhead Console ......................................201

Starting and Stopping the Engine

General Information ...................................202

Keyless Starting ...........................................202

Starting a Gasoline Engine .......................203

Engine Block Heater ..................................206

Unique Driving Characteristics

Auto-Start-Stop ............................................208

Fuel and Refueling

Safety Precautions ........................................211

Fuel Quality ...................................................212

Fuel Filler Funnel Location ........................212

Running Out of Fuel ....................................213

Refueling ........................................................214

Fuel Consumption ........................................217

Engine Emission Control

Emission Law .................................................219

Catalytic Converter .....................................220

Transmission

Automatic Transmission ............................223

All-Wheel Drive

Using All-Wheel Drive ................................228

Brakes

General Information ....................................235

Hints on Driving With Anti-Lock Brakes

......................................................................236

Electric Parking Brake ................................236

Hill Start Assist .............................................238

Auto Hold ......................................................239

Reverse Braking Assist

What Is Reverse Braking Assist ................241

Reverse Braking Assist Precautions .......241

Switching Reverse Braking Assist On and

Off ...............................................................242

Overriding Reverse Braking Assist .........242

Reverse Braking Assist Indicators ..........242

Reverse Braking Assist – Troubleshooting

......................................................................243

Traction Control

Principle of Operation ................................245

Using Traction Control ...............................245

Stability Control

Principle of Operation ................................246

Using Stability Control ................................247

Hill Descent Control

What Is Hill Descent Control ....................248

Switching Hill Descent Control On and Off

......................................................................248

Setting the Hill Descent Speed ...............248

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Hill Descent Control Indicator ..................249

Parking Aids

Principle of Operation ................................250

Rear Parking Aid .........................................250

Front Parking Aid ........................................252

Side Sensing System .................................254

Active Park Assist .......................................256

Rear View Camera .......................................261

360 Degree Camera ..................................264

Cruise Control

What Is Cruise Control ...............................267

Switching Cruise Control On and Off ......267

Setting the Cruise Control Speed ...........267

Canceling the Set Speed ..........................268

Resuming the Set Speed ..........................268

Cruise Control Indicators ..........................268

Adaptive Cruise Control

How Does Adaptive Cruise Control With

Stop and Go Work ..................................269

What Is Intelligent Adaptive Cruise Control

......................................................................269

Adaptive Cruise Control Precautions -

Vehicles With: Adaptive Cruise Control

With Lane Centering ..............................269

Adaptive Cruise Control Precautions -

Vehicles With: Adaptive Cruise Control

With Stop and Go ...................................269

Adaptive Cruise Control Limitations -

Vehicles With: Adaptive Cruise Control

With Lane Centering ..............................270

Adaptive Cruise Control Limitations -

Vehicles With: Adaptive Cruise Control

With Stop and Go .....................................271

Switching Adaptive Cruise Control On and

Off ...............................................................273

Setting the Adaptive Cruise Control Speed

......................................................................274

Setting the Adaptive Cruise Control Gap

......................................................................275

Canceling the Set Speed ..........................276

Resuming the Set Speed ..........................276

Overriding the Set Speed .........................276

Adaptive Cruise Control Indicators -

Vehicles With: Adaptive Cruise Control

With Lane Centering ..............................276

Adaptive Cruise Control Indicators -

Vehicles With: Adaptive Cruise Control

With Stop and Go ....................................277

Adaptive Cruise Control Indicators -

Vehicles With: Intelligent Adaptive

Cruise Control ..........................................277

Switching From Adaptive Cruise Control

to Cruise Control .....................................277

Switching Intelligent Mode On and Off

......................................................................278

Adjusting the Set Speed Tolerance ........278

Adaptive Cruise Control – Troubleshooting

......................................................................279

Driving Aids

Driver Alert ....................................................282

Lane Keeping System ................................283

Blind Spot Information System ................289

Cross Traffic Alert ........................................293

Speed Sign Recognition ...........................298

Steering .........................................................299

Pre-Collision Assist .....................................300

Drive Mode Control

What Is Drive Mode Control .....................306

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Selecting a Drive Mode .............................306

Drive Modes .................................................306

Load Carrying

Rear Under Floor Storage .........................308

Luggage Covers ..........................................308

Roof Racks and Load Carriers .................309

Load Limit .......................................................310

Air Suspension ..............................................314

Towing

Towing a Trailer .............................................316

Trailer Sway Control .....................................317

Recommended Towing Weights ...............317

Essential Towing Checks ...........................319

Towing the Vehicle on Four Wheels .......321

Driving Hints

Reduced Engine Performance .................323

Economical Driving .....................................323

Cold Weather Precautions ........................324

Breaking-In ....................................................324

Driving Through Water ..............................324

Floor Mats .....................................................325

Roadside Emergencies

Roadside Assistance ..................................327

Hazard Flashers ...........................................328

Fuel Shutoff ..................................................328

Jump Starting the Vehicle .........................329

Post-Crash Alert System .............................331

Transporting the Vehicle ...........................332

Customer Assistance

Getting the Services You Need ...............333

In California (U.S. Only) ..............................334

The Better Business Bureau (BBB) Auto

Line Program (U.S. Only) .......................335

Utilizing the Mediation/Arbitration Program

(Canada Only) ..........................................336

Getting Assistance Outside the U.S. and

Canada .......................................................337

Ordering Additional Owner's Literature

......................................................................339

Reporting Safety Defects (U.S. Only) ......340

Reporting Safety Defects (Canada Only)

......................................................................340

Fuses

Fuse Specification Chart ...........................342

Changing a Fuse .........................................355

Maintenance

General Information ....................................358

Opening and Closing the Hood ..............358

Under Hood Overview ..............................360

Engine Oil Dipstick ......................................361

Engine Oil Check .........................................361

Oil Change Indicator Reset ......................362

Changing the Engine Air Filter ................363

Engine Coolant Check ...............................364

Automatic Transmission Fluid Check ......369

Brake Fluid Check ......................................369

Power Steering Fluid Check .....................370

Changing the 12V Battery ..........................371

Adjusting the Headlamps ..........................373

Washer Fluid Check ....................................375

Fuel Filter .......................................................375

Checking the Wiper Blades ......................375

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Changing the Front Wiper Blades -

Vehicles Without: Heated Wiper Blades

......................................................................375

Changing the Front Wiper Blades -

Vehicles With: Heated Wiper Blades

......................................................................376

Changing the Rear Wiper Blades ............377

Changing a Bulb ..........................................377

Vehicle Care

General Information ....................................378

Cleaning Products .......................................378

Cleaning the Exterior ..................................379

Waxing ...........................................................380

Cleaning the Engine ....................................381

Cleaning the Windows and Wiper Blades

.......................................................................381

Cleaning the Interior ...................................382

Cleaning the Instrument Panel and

Instrument Cluster Lens ........................382

Cleaning Leather Seats .............................383

Repairing Minor Paint Damage ................384

Cleaning the Wheels ..................................384

Vehicle Storage ...........................................384

Wheels and Tires

General Information ....................................387

Tire Care ........................................................389

Using Summer Tires ....................................401

Using Snow Chains ....................................402

Tire Pressure Monitoring System ...........405

Changing a Road Wheel .............................411

Technical Specifications .............................419

Capacities and Specifications

Engine Specifications ..................................421

Motorcraft Parts ...........................................422

Vehicle Identification Number .................424

Vehicle Certification Label ........................424

Transmission Code Designation .............425

Capacities and Specifications ..................426

Bulb Specification Chart ............................437

Vehicle Identification

Installing the Vehicle Identification Card

......................................................................438

Connected Vehicle

Connected Vehicle Requirements ..........439

Connected Vehicle Limitations ................439

Connecting the Vehicle to a Mobile

Network .....................................................439

Connecting the Vehicle to a Wi-Fi Network

......................................................................439

Connected Vehicle – Troubleshooting

......................................................................440

Vehicle Wi-Fi Hotspot

Creating a Vehicle Wi-Fi Hotspot ............443

Changing the Vehicle Wi-Fi Hotspot Name

or Password ..............................................443

Audio System

General Information ....................................445

Audio Unit .....................................................446

Digital Radio .................................................448

Satellite Radio ...............................................451

USB Port ........................................................454

SYNC™ 3

General Information ...................................456

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Using Voice Recognition ...........................458

Entertainment ...............................................470

Climate ...........................................................482

Phone .............................................................485

Navigation .....................................................487

Apps ...............................................................495

Settings ..........................................................498

SYNC™ 3 Troubleshooting ........................500

Accessories

Accessories ...................................................517

Lincoln Protect

Lincoln Protect ..............................................519

Scheduled Maintenance

General Maintenance Information ..........522

Normal Scheduled Maintenance ............526

Special Operating Conditions Scheduled

Maintenance ............................................530

Scheduled Maintenance Record .............533

Appendices

Electromagnetic Compatibility ................554

End User License Agreement .................559

Declaration of Conformity .........................589

Declaration of Conformity - Vehicles With:

SYNC 3 ......................................................590

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ABOUT THIS MANUAL

Thank you for choosing Lincoln. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.

WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

Note: This manual describes product features and options available throughout the range of available models, sometimes even before they are generally available. It may describe options not fitted to the vehicle you have purchased.

Note: Some of the illustrations in this manual may show features as used in different models, so may appear different to you on your vehicle.

Note: Always use and operate your vehicle in line with all applicable laws and regulations.

Note: Pass on this manual when selling your vehicle. It is an integral part of your vehicle.

This manual may qualify the location of a component as left-hand side or right-hand side. The side is determined when facing forward in the seat.

E154903

Right-hand side.A Left-hand side.B

SYMBOLS GLOSSARY

These are some of the symbols you may see on your vehicle.

Air conditioning system

E231157

Air conditioning system lubricant type

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Anti-lock braking system

Avoid smoking, flames or sparks

Battery

Battery acid

Brake fluid - non petroleum based

Brake system

E270480

Brake system

Cabin air filter

Check fuel cap

Child safety door lock or unlock

Child seat lower anchor

Child seat tether anchor

E71340

Cruise control

Do not open when hot

Engine air filter

Engine coolant

Engine coolant temperature

Engine oil

Explosive gas

Fan warning

Fasten seatbelt

E231160

Flammable

Front airbag

Front fog lamps

Fuel pump reset

Fuse compartment

Hazard flashers

Heated rear window

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Windshield defrosting system

Interior luggage compartment release

Jack

Keep out of reach of children

Lighting control

Low tire pressure warning

Maintain correct fluid level

Note operating instructions

E270945

Horn control

Panic alarm

E139213

Parking aid

Parking brake

Power steering fluid

Power windows front/rear

Power window lockout

E231159

Requires registered technician

Safety alert

See Owner's Manual

E231158

See Service Manual

Service engine soon

Passenger airbag activated

Passenger airbag deactivated

Side airbag

Shield the eyes

E138639

Stability control

E163957

Hill descent control

E272858

Trail control

Windshield wiping system

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Windshield wash and wipe

DATA RECORDING

WARNING: Do not connect wireless

plug-in devices to the data link connector. Unauthorized third parties could gain access to vehicle data and impair the performance of safety related systems. Only allow repair facilities that follow our service and repair instructions to connect their equipment to the data link connector.

We respect your privacy and are committed to protecting it. The information contained in this publication was correct at the time of going to print but as technology rapidly changes, we recommend that you visit the regional Lincoln website for the latest information.

Your vehicle has electronic control units that have data recording functionality and the ability to permanently or temporarily store data. This data could include information on the condition and status of your vehicle, vehicle maintenance requirements, events and malfunctions. The types of data that can be recorded are described in this section. Some of the data recorded is stored in event logs or error logs.

Note: Error logs are reset following a service or repair.

Note: We may provide information in response to requests from law enforcement, other government authorities and third parties acting with lawful authority or through a legal process. Such information could be used by them in legal proceedings.

Data recorded includes, for example:

• Operating states of system components, for example, fuel level, tire pressure and battery charge level.

• Vehicle and component status, for example, wheel speed, deceleration, lateral acceleration and seatbelt status.

• Events or errors in essential systems, for example, headlamps and brakes.

• System responses to driving situations, for example, airbag deployment and stability control.

• Environmental conditions, for example, temperature.

Some of this data, when used in combination with other information, for example, an accident report, damage to a vehicle or eyewitness statements, could be associated with a specific person.

Service Data

Service data recorders in your vehicle are capable of collecting and storing diagnostic information about your vehicle. This potentially includes information about the performance or status of various systems and modules in the vehicle, such as engine, throttle, steering or brake systems. In order to properly diagnose and service your vehicle, Lincoln Motor Company (Lincoln of Canada in Canada), and service and repair facilities may access or share among them vehicle diagnostic information received

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through a direct connection to your vehicle when diagnosing or servicing your vehicle. Additionally, Ford Motor Company (Ford of Canada, in Canada) may, where permitted by law, use vehicle diagnostic information for vehicle improvement or with other information we may have about you, for example, your contact information, to offer you products or services that may interest you. Data may be provided to our service providers such as part suppliers that may help diagnose malfunctions, and who are similarly obligated to protect data. We retain this data only as long as necessary to perform these functions or to comply with law. We may provide information where required in response to official requests to law enforcement or other government authorities or third parties acting with lawful authority or court order, and such information may be used in legal proceedings. For U.S. only (if equipped), if you choose to use connected apps and services, you consent that certain diagnostic information may also be accessed electronically by Ford Motor Company and Lincoln authorized service facilities, and that the diagnostic information may be used to provide services to you,

personalizing your experience, troubleshoot, and to improve products and services and offer you products and services that may interest you, where permitted by law. For Canada only, for more information, please review the Lincoln of Canada privacy policy at www.Lincolncanada.com, including our U.S. data storage and use of service providers in other jurisdictions who may be subject to legal requirements in Canada, the United States and other countries applicable to them, for example, lawful requirements to disclose personal information to governmental authorities in those countries.

Event Data

This vehicle is equipped with an event data recorder. The main purpose of an event data recorder is to record, in certain crash or near crash-like situations, such as an airbag deployment or hitting a road obstacle; this data assist in understanding how a vehicle’s systems performed. The event data recorder is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less.

The event data recorder in this vehicle is designed to record such data as:

• How various systems in your vehicle were operating;

• Whether or not the driver and passenger seatbelts were buckled/fastened;

• How far (if at all) the driver was depressing the accelerator and/or the brake pedal; and

• How fast the vehicle was traveling; and

• Where the driver was positioning the

steering wheel.

This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

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Note: Event data recorder data is recorded by your vehicle only if a non-trivial crash situation occurs; no data is recorded by the event data recorder under normal driving conditions and no personal data or information (e.g., name, gender, age, and crash location) is recorded. However, other parties, such as law enforcement, could combine the event data recorder data with the type of personally identifying data routinely acquired during a crash investigation.

To read data recorded by an event data recorder, special equipment is required, and access to the vehicle or the event data recorder is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have such special equipment, can read the information if they have access to the vehicle or the event data recorder.

Comfort, Convenience and Entertainment Data

Your vehicle has electronic control units that have the ability to store data based on your personalized settings. The data is stored locally in the vehicle or on devices that you connect to it, for example, a USB drive or digital music player. You can delete some of this data and also choose whether to share it through the services to which you subscribe. See Settings (page 498).

Comfort and Convenience Data

Data recorded includes, for example:

• Seat and steering wheel position.

• Climate control settings.

• Radio presets.

Entertainment Data

Data recorded includes, for example:

• Music, videos or album art.

• Contacts and corresponding address

book entries.

• Navigation destinations.

Services That We Provide

If you use our services, we collect and use data, for example, account information, vehicle location and driving characteristics, that could identify you. We transmit this data through a dedicated, protected connection. We only collect and use data to enable your use of our services to which you have subscribed, with your consent or where permitted by law. For additional information, see the terms and conditions of the services to which you have subscribed.

Services That Third Parties Provide

We recommend that you review the terms and conditions and data privacy information for any services to which you subscribe. We take no responsibility for services that third parties provide.

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Vehicles With a Modem (If Equipped)

The modem has a SIM. The modem was enabled when your

vehicle was built and periodically sends messages to stay connected to the cell phone network, receive automatic software updates and send vehicle-related information to us, for example, diagnostic information. These messages could include information that identifies your vehicle, the SIM and the electronic serial number of the modem. Cell phone network service providers could have access to additional information, for example, cell phone network tower identification. For additional information about our privacy policy, visit

www.ConnectedLincoln.com or refer to your

local Lincoln website.

Note: The modem continues to send this information unless you disable the modem or stop the modem from sharing vehicle data by changing the modem settings. .

Note: The service can be unavailable or interrupted for a number of reasons, for example, environmental or topographical conditions and data plan coverage.

Note: To find out if your vehicle has a modem, visit www.ConnectedLincoln.com.

Vehicles With SYNC

Mobile Device Data

If you connect a mobile device to your vehicle, you can display data from your device on the touchscreen for example, music and album art. You can share your vehicle data with mobile apps on your device through the system. See Apps (page 495).

The mobile apps function operates by your connected device sending data to us in the United States. The data is encrypted and includes the vehicle identification number of your vehicle, the SYNC module serial number, odometer, enabled apps, usage statistics and debugging information. We retain it only as long as necessary to provide the service, to troubleshoot, for continuous improvement and to offer you products and services that may be of interest to you according to your preferences and where allowed by law.

If you connect a cell phone to the system, the system creates a profile that links to that cell phone. The cell phone profile enables more mobile features and efficient operation. The profile contains, for example, data from your phonebook, read and unread text messages and call history, including history of calls when your cell phone was not connected to the system.

If you connect a media device, the system creates and retains a media device index of supported media content. The system also records a short diagnostic log of approximately 10 minutes of all recent system activity.

The cell phone profile, media device index and diagnostic log remain in your vehicle unless you delete them and are generally accessible only in your vehicle when you connect your cell phone or media device. If you no longer plan to use the system or your vehicle, we recommend you use the master reset function to erase the stored information. See Settings (page 498).

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Introduction

System data cannot be accessed without special equipment and access to your vehicle's module.

For additional information about our privacy policy, refer to your local Lincoln website.

Note: To find out if your vehicle has a connectivity technology, visit

www.ConnectedLincoln.com.

Vehicles With an Emergency Call System

When the emergency call system is active, it may disclose to emergency services that your vehicle has been in a crash involving the deployment of an airbag or activation of the fuel pump shut-off. Certain versions or updates to the emergency call system may also be capable of electronically or verbally disclosing to emergency services operators your vehicle location or other details about your vehicle or crash to assist emergency services operators to provide the most appropriate emergency services. If you do not want to disclose this information, do not activate the emergency call system.

Note: You cannot deactivate emergency call systems that are required by law.

PERCHLORATE

Certain components in your vehicle such as airbag modules, seatbelt pretensioners and remote control batteries may contain perchlorate material. Special handling may apply for service or vehicle end of life disposal.

For more information visit:

Web Address

www.dtsc.ca.gov/hazard-

ouswaste/perchlorate

LINCOLN AUTOMOTIVE FINANCIAL SERVICES

Lincoln Automotive Financial Services offers a full range of financing and lease plans to help you acquire your vehicle. We are dedicated to providing answers, information and a truly extraordinary experience.

Use the options below to contact us with questions about your account or financing and we will respond promptly:

Web Address

www.credit.lincoln.com

Phone: 1-888-498-8801 Mail: Lincoln Automotive Financial Services P.O. Box 542000 Omaha, NE 68154-8000

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Introduction

REPLACEMENT PARTS RECOMMENDATION

We have built your vehicle to the highest standards using quality parts. We recommend that you demand the use of genuine Ford and Motorcraft parts whenever your vehicle requires scheduled maintenance or repair. You can clearly identify genuine Ford and Motorcraft parts by looking for the Ford, FoMoCo or Motorcraft branding on the parts or their packaging.

Scheduled Maintenance and Mechanical Repairs

One of the best ways for you to make sure that your vehicle provides years of service is to have it maintained in line with our recommendations using parts that conform to the specifications detailed in this Owner’s Manual. Genuine Ford and Motorcraft parts meet or exceed these specifications.

Collision Repairs

We hope that you never experience a collision, but accidents do happen. Genuine Ford replacement collision parts meet our stringent requirements for fit, finish, structural integrity, corrosion protection and dent resistance. During vehicle development we validate that these parts deliver the intended level of protection as a whole system. A great way to know for sure you are getting this level of protection is to use genuine Ford replacement collision parts.

Warranty on Replacement Parts

Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Lincoln Warranty. Damage caused to your vehicle as a result of the failure of non-Ford parts may not be covered by the Lincoln Warranty. For additional information, refer to the terms and conditions of the Lincoln Warranty.

SPECIAL NOTICES

New Vehicle Limited Warranty

For a detailed description of what is covered by your New Vehicle Limited Warranty, see your warranty guide that is available online. For more information, refer to our website and download your copy of the warranty guide.

Special Instructions

For your added safety, your vehicle is fitted with sophisticated electronic controls.

WARNING: You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol. Failure to follow the specific warnings and instructions could result in personal injury.

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Introduction

WARNING: NEVER use a rearward facing child restraint on a seat protected by an ACTIVE AIRBAG in front of it, DEATH or SERIOUS INJURY to the CHILD can occur.

On Board Diagnostics Data Link Connector

WARNING: Do not connect wireless

Your vehicle has an OBD Data Link Connector (DLC) that is used in conjunction with a diagnostic scan tool for vehicle diagnostics, repairs and reprogramming services. Installing an aftermarket device that uses the DLC during normal driving for purposes such as remote insurance company

monitoring, transmission of vehicle data to other devices or entities, or altering the performance of the vehicle, may cause interference with or even damage to vehicle systems. We do not recommend or endorse the use of unapproved aftermarket plug-in devices. The vehicle Warranty will not cover damage caused by an aftermarket plug-in device.

Notice to Owners of Pickup Trucks and Utility Type Vehicles

WARNING: Utility vehicles have a

significantly higher rollover rate than other types of vehicles.

Before you drive your vehicle, please read this Owner’s Guide carefully. Your vehicle is not a passenger car. As with other vehicles of this type, failure to operate this vehicle correctly may result in loss of vehicle control, vehicle rollover, personal injury or death.

Using Your Vehicle With a Snowplow

Do not use this vehicle for snowplowing.

Your vehicle does not have a snowplowing package.

Using Your Vehicle as an Ambulance

Do not use this vehicle as an ambulance.

Your vehicle does not have the Ambulance Preparation Package.

MOBILE COMMUNICATIONS EQUIPMENT

WARNING: Driving while distracted

can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle. We recommend against the use of any hand-held device while driving and encourage the use of voice-operated systems when possible. Make sure you are aware of all applicable local laws that may affect the use of electronic devices while driving.

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Introduction

Using mobile communications equipment is becoming increasingly important in the conduct of business and personal affairs. However, you must not compromise your own or others’ safety when using such equipment. Mobile communications can enhance personal safety and security when appropriately used, particularly in emergency situations. Safety must be paramount when using mobile communications equipment to avoid negating these benefits. Mobile communication equipment includes, but is not limited to, cellular phones, pagers, portable email devices, text messaging devices and portable two-way radios.

EXPORT UNIQUE OPTIONS

For your particular global region, your vehicle may be equipped with features and options that are different from the features and options that are described in this Owner’s Manual. A market unique supplement may be supplied that complements this book. By referring to the market unique supplement, if provided, you can properly identify those features, recommendations and

specifications that are unique to your vehicle. This Owner’s Manual is written primarily for the U.S. and Canadian Markets. Features or equipment listed as standard may be different on units built for export. Refer to

this Owner’s Manual for all other required information and warnings.

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Introduction

PROTECTING THE ENVIRONMENT

You should play your part in protecting the environment. Correct vehicle usage and the authorized disposal of waste, cleaning and lubrication materials are significant steps toward this aim.

For additional information about our sustainability progress and initiatives, visit

www.sustainability.ford.com.

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Environment

INSTRUMENT PANEL

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At a Glance

Air vents.A Direction indicator. See Direction Indicators (page 111).B Voice control. See Using Voice Recognition (page 458).C Audio control. See Audio Control (page 99).D Information display. See General Information (page 130).E Information display control. See Information Display Control (page 101).F Wiper lever. See Windshield Wipers (page 102).G Ignition switch. See Keyless Starting (page 202).H Information and Entertainment display.I Camera button. See Rear View Camera (page 261). See 360 Degree Camera (page 264).J Park aid button. See Rear Parking Aid (page 250). See Front Parking Aid (page 252). See Active Park Assist (page 256).K Driver assistance button. See Auto-Start-Stop (page 208). See Using Traction Control (page 245). See Auto Hold (page 239). See

Settings (page 498).

Audio unit. See Audio Unit (page 446).M Climate control. See Automatic Climate Control (page 160).N Hazard flasher switch. See Hazard Flashers (page 328).O Transmission selector. See Automatic Transmission (page 223).P Cruise control. See Cruise Control (page 99).Q Horn. See Horn (page 101).R Steering wheel adjustment. See Adjusting the Steering Wheel (page 97).S

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At a Glance

Cruise control.T Lighting control. See Lighting Control (page 106).U Power liftgate. See Power Liftgate (page 89). Fuel door release (Hybrid only). See Refueling (page 214).V

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At a Glance

GENERAL INFORMATION

See the following sections for directions on how to properly use safety restraints for children.

WARNING: Always make sure your child is secured properly in a device that is appropriate for their height, age and weight. Child safety restraints must be bought separately from your vehicle. Failure to follow these instructions and guidelines may result in an increased risk of serious injury or death to your child.

WARNING: All children are shaped differently. The National Highway Traffic Safety Administration and other safety organizations, base their recommendations for child restraints on probable child height, age and weight thresholds, or on the minimum requirements of the law. We recommend that you check with a NHTSA Certified Child Passenger Safety Technician (CPST) to make sure that you properly install the child restraint in your vehicle and that you consult your pediatrician to make sure you have a child restraint appropriate for your child. To locate a child restraint fitting station and CPST, contact NHTSA toll free at

1-888-327-4236 or go to www.nhtsa.dot.gov. In Canada, contact Transport Canada toll free at 1-800-333-0371 or go to www.tc.gc.ca to find a Child Car Seat Clinic in your area. Failure to properly restrain children in child restraints made especially for their height, age and weight, may result in an increased risk of serious injury or death to your child.

WARNING: On hot days, the temperature inside the vehicle can rise very quickly. Exposure of people or animals to these high temperatures for even a short time can cause death or serious heat related injuries, including brain damage. Small children are particularly at risk.

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Child Safety

Recommendations for Safety Restraints for Children

Recommended Restraint TypeChild Size, Height, Weight, or AgeChild

Use a child restraint (sometimes called an

infant carrier, convertible seat, or toddler

seat).

Children weighing 40 lb (18 kg) or less (generally age four or

younger).

Infants or toddlers

Use a belt-positioning booster seat.

Children who have outgrown or no longer properly fit in a child

restraint (generally children who are less than 57 in (1.45 m) tall,

are greater than age four and less than age 12, and between 40 lb

(18 kg) and 80 lb (36 kg) and upward to 100 lb (45 kg) if recom-

mended by your child restraint manufacturer).

Small children

Use a vehicle seatbelt having the lap belt snug and low across the hips, shoulder belt centered across the shoulder and chest, and

seat backrest upright.

Children who have outgrown or no longer properly fit in a belt-

positioning booster seat (generally children who are at least 57 in

(1.45 m) tall or greater than 80 lb (36 kg) or 100 lb (45 kg) if

recommended by child restraint manufacturer).

Larger children

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Child Safety

• You are required by law to properly use child restraints for infants and toddlers in the United States, Canada and Mexico.

• Many states and provinces require that small children use approved booster seats until they reach age eight, a height of 57 in (1.45 m) tall, or 80 lb (36 kg). Check your local and state or provincial laws for specific requirements about the safety of children in your vehicle.

• When possible, properly restrain children 12 years of age and under in a rear seating position of your vehicle. Accident statistics suggest that children are safer when properly restrained in the rear seating positions than in a front seating position. See Front Passenger Sensing System (page 55).

• When installing a rear facing child restraint, adjust the vehicle seats to avoid interference between the child restraint and the vehicle seat in front of the child restraint.

INSTALLING CHILD RESTRAINTS

Child Seats

E142594

Use a child restraint (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers and children weighing 40 lb (18 kg) or less (generally four-years-old or younger).

Using Lap and Shoulder Belts

WARNING: Do not place a rearward

facing child restraint in front of an active airbag. Failure to follow this instruction could result in personal injury or death.

WARNING: Properly secure children 12 years old and under in a rear seating position whenever possible. If you are unable to properly secure all children in a rear seating position, properly secure the largest child on the front seat. If you must use a forward facing child restraint on the front seat, move the seat as far back as possible. Failure to follow these instructions could result in personal injury or death.

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Child Safety

WARNING: Depending on where you secure a child restraint, and depending on the child restraint design, you may block access to certain seatbelt buckle assemblies and LATCH lower anchors, rendering those features potentially unusable. To avoid risk of injury, make sure occupants only use seating positions where they are able to be properly restrained.

When installing a child restraint with combination lap and shoulder belts:

• Use the correct seatbelt buckle for that seating position.

• Insert the belt tongue into the proper buckle until you hear a snap and feel it latch. Make sure the tongue is securely fastened in the buckle.

• Keep the buckle release button pointing up and away from the child restraint, with the tongue between the child restraint and the release button, to prevent accidental unbuckling.

• Place the vehicle seat in the upright position before you install the child restraint.

• For second row seating positions, adjust the recliner slightly to improve child restraint fit. If needed, remove the head restraints.

• For third row seating positions, stow the head restraints to improve child restraint fit. See Head Restraints (page 171).

• Put the seatbelt in the automatic locking mode. See Step 5. This vehicle does not require the use of a locking clip.

Perform the following steps when installing the child restraint with combination lap and shoulder belts:

Note: Although the child restraint illustrated is a forward facing child restraint, the steps are the same for installing a rear facing child restraint.

Note: Follow all instructions provided by the manufacturer of the child restraint regarding the necessary and proper use of the lock-off device. In some instances these devices have been provided only for use in vehicles with seatbelt systems that would otherwise require a locking clip.

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1. Position the child restraint in a seat with a combination lap and shoulder belt.

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Child Safety

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