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LED Interactive Multi-Touch Display
User Manual
Please properly keep the man ual for further reference. This is th e general user manual for all inter active panels. Therefore, it may
be different from the actual product.
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Welcome:
Thanks for purchasing this product. Please read the instructions carefully before using this
product.
This device complies with part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/ TV technician for help.
The symbol of the crossed out wheeled bin indicates this product should not be placed in
municipal waste. Instead, you need to dispose of the waste equipment by handing it over
to a designated collection point for the recycling of waste electrical and electronic
equipment.
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Contents
1 Mounting Requirements ........................................................................................................... 6
1.1 Bearing ................................................................................................................................................................... 6
1.2 V entilation ............................................................................................................................................................... 6
2 Product Introduction ................................................................................................................. 8
2.1 Outer Appearance ................................................................................................................................................... 9
2.2 Front Panel ............................................................................................................................................................. 9
2.2.1 Front Panel Port ................................................................................................................................................. 10
2.2.2 Front Panel Button ............................................................................................................................................. 11
2.3 Rear Port Panel 1 .................................................................................................................................................. 12
2.4 Rear Port Panel 2 .................................................................................................................................................. 12
2.5 Remote Controller ................................................................................................................................................ 14
3 Basic Operation ....................................................................................................................... 18
3.1 Power on ............................................................................................................................................................... 18
3.2 Power off .............................................................................................................................................................. 19
3.3 Software Installation ............................................................................................................................................. 19
3.4 Software Uninstall ................................................................................................................................................ 20
3.5 Software Calibration ............................................................................................................................................. 20
3.6 Calibration Method for Windows 7 ...................................................................................................................... 21
3.7 OPS Installation .................................................................................................................................................. 23
3.8 Select Signal Channel ........................................................................................................................................... 23
4 Menu ......................................................................................................................................... 25
4.1 Time ...................................................................................................................................................................... 25
4.2 Picture ................................................................................................................................................................... 28
4.3 Sound .................................................................................................................................................................... 31
4.4 Option ................................................................................................................................................................... 35
5 Multi-Media ............................................................................................................................. 38
6 ECO Mode................................................................................................................................ 44
7 Serial Port Control .................................................................................................................. 45
8 Specifications of PC Mode (VGA Input) ............................................................................... 47
9 Formats Supported by Multi-media ...................................................................................... 48
10 FAQ & Troubleshooting ........................................................................................................ 49
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11 Maintenance Tips .................................................................................................................. 52
12 Clean the Infrared Tube ........................................................................................................ 53
13 Technical Parameters ............................................................................................................ 54
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Safety Instruction
For your safety, please read the following instruction before you use the product. Serious injury or property
loss may be caused by improper operations. Do not try to repair the product by your own.
WARNING
Disconnect the product from power supply immediately if major failures occur.
The major failures include the following:
Smoke, peculiar smell or abnormal sound is discharged from the product.
No image or sound is displayed, or the image error occurs.
Where the mains plug or an appliance coupler is used as the disconnect device the disconnect
device shall remain readily operable.
In the preceding scenarios, do not continue to use the product, disconnect power supply
immediately and contact professional staff for troubleshooting.
Do not drop liquid, metal or combustible into the product.
If any liquid or metal is dropped into the product, power off the product and disconnect power
supply, then contact professional staff for solutions.
Pay attention to the children when they are close to the product.
Do not damage the power cable.
Do not damage, change, wind, bend, heat or drag the power cable forcibly.
Do not put weights (such as the product itself) on the power cable.
Do not drag the cable forcibly when you pull out the power plug. If the power cable is
damaged, please contact the local distributor to repair or replace it.
Put the product on a stable surface.
An unstable surface includes and does not limited to an inclined plane, a shaky stand, desk or
platform, which might cause the turnover and damage.
Use the battery correctly.
Galvanic corrosion, electric leakage and even fire may be caused by improper battery usage.
It is recommended to use the designated type of battery and install the battery by correct
electrodes (positive and negative electrodes).
Do not install and use new battery with the used one.
Take out the battery if the remote control is not used in a long period.
Do not expose the battery under overheated environments such as sunlight and firing.
Dump the used battery based on local regulations.
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WARNING
Do not open the cover or change the product by your own.
High voltage components are installed in the product. When you open the cover, high voltage,
electric shock or other dangerous situations may occur. If inspection, adjustment or maintenance
is required, contact the local distributor for help.
Use the specified power supply.
Do not use any types of power cables other than the one provided with the product to prevent
the product from being damaged.
Use a three-wire socket and ensure that it is properly grounded.
Pull out the power plug from the socket if the product is not used in a long period.
Before you move the product, disconnect all the external connections and separate all the
toppling preventing devices.
Move the product carefully to prevent it from being hit or squeezed, especially the screen, which
may cause injury if broken.
Clean the dust and metal on the power plug regularly.
When you are cleaning, fire or electric shock may be caused if the product is powered on.
Keep in mind to pull out the power plug before cleaning it by using a dried cloth.
Do not put items on the top of the product.
Do not put items, such as a container for liquid (a vase, flowerpot, cosmetics or liquid
medicine), on the top of the product.
If any water or liquid is spilled on the product, short circuit may occur and cause fire or
electric shock.
Do not tread on the product or hang any items on the product.
Do not install the product in an improper place.
Do not install the product in humid places, such as the bathroom, the shower room, the place
near windows or outdoor environments where experience rain, snow or other harsh weather.
The product installation is also required to avoid a place around by hot spring vapor. The
preceding environments may cause faults or electric shock under extreme conditions.
Do not put exposed fire source, such as an ignited candle, on the product.
Pull out the power plug during thunderstorms.
Do not touch the product when lighting to avoid electric shock.
Install or place components which power supply voltage is high enough to cause personal
injury in places out of the reach of children.
Do not cover or block up any vents on the product.
The overheated components may cause fire, damage the product and shorten the service life.
Do not put the venting surface of the product facedown.
Do not install the product on a carpet or bed clothes.
Do not use a cloth such as the table cloth to cover the product.
Do not touch the power cable with wet hands to avoid electric shock.
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Please pay attention to the preceding warning information. Otherwise, serious injury, incidents,
even death may be caused .
C
AUTION
Do not install the product in high temperature environments.
Do not install the product near heat source, such as the radiator, the heat reservoir, the
stove or other heating devices.
Do not expose the product under sunlight, which may cause high temperature and
subsequent faults in the product.
For transport:
Pack the product for mobility or maintenance by using the cartons and cushioning
material provided with the product.
Vertically move the product during transport. The screen or other components are
easily broken if the product is moved by an improper way.
Keep away from the product when you use a radio.
The product design to prevent radio interference complies with the international EMI
standard. However, the interference still exists and causes noise in the radio.
If noise occurs in the radio, try the following solutions.
Adjust the direction of the radio antenna to avoid the interference from the product.
Keep the radio away from the product.
Advice for watching:
Use the product in an environment with comfortable light. It is harmful to your eyes to
watch in a too bright or too dark environment.
Relax your eyes after a period of time for watching.
When you are watching, the distance which is 3 to 7 times of the screen height should
be kept, and it is the best distance to protect eyes and prevent eyestrain.
Adjust the volume to an appropriate level, especially at night.
Please pay attention to the preceding caution information. Otherwise, minor injury or product
damage may be caused.
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1 Mounting Requirements
1.1 Bearing
You can choose the potable or wall mounting method according to your needs. Wall
mounting can substantially save the space.
If you choose portable mounting, use the mounting rack or support. If you want to use a
self-made mounting rack, the bearing capacity of the rack should be at last four times of
the actual weight of the display. The bearing capacity of the mounting support must be at
least four times of the actual weight of the display to ensure steadiness of the interactive
panel.
When you choose wall mounting, the bearing capacity of the mounting surface must be at
least four times of the weight of the display. When the mounting surface is a wall or
ceiling of a building, the wall must be built with solid bricks, concrete or materials of
equal intensity. If you need to mount the display on a loose surface such as an old brick
wall, wood plank wall, solid brick wall, metal or non-metal structure wall, or a wall with a
thick decoration layer, take necessary consolidating measures to ensure that the display is
steadily mounted.
1.2 Ventilation
Ventilation
requirements
Distance to the mounting surface (cm)
Nominal power
Left and right
side
Top Bottom Back
Larger than 100W 10 20 20 10
WARNING
If the product is mounted inside a wall or a cabinet, in addition to the above-mentioned
requirements, the area of ventilation holes at the bottom, top and two sides must be at least
50% of the sealing surface to ensure proper ventilation.
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* See CAS 132-2006
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2 Product Introduction
Thank you for buying Interactive touch screen. As our latest independently developed and
produced human-machine interactive products, the Interactive touch screen are
multi-functional teaching displays for interactive teaching, digital demonstration, multi-media
presentation, touch operations and handwriting. They are well designed and produced to meet
needs of education applications, and provide a user-friendly experience, digital intelligent
control as ideal apparatus for modern education. You can use your fingers or opaque objects to
write, edit and delete anything on them.
Features:
Specially designed for teaching and meeting systems.
Integrating user management module to realize user adding/deleting, switching and user
information customizing functions that coincide with users’ preference.
Adopting infrared array scanning and sensing technology, HID drive-free, plug-and-play
Outstanding display edit functions, supporting instant edit.
Multiple optional pens, width and colors; simulative brushes that are vigorous.
Multiple backgrounds, supporting customized background with any images and graphs
inserted.
Supporting dual-point touch and multi-finger roaming; simulative mouse operation.
Supporting identification of handwritten Chinese, English, number and special
characters.
Supporting conversion of handwritten files into other formats including PDF, JPEG, GIF,
PNG, TIFF and BMP.
Intelligent geometric figure identification, able to identify multiple figures with high
recognition rate and multi-pen identification.
Vector-based graphic processing with high compression rate and low distortion
One-key economy mode.
High brightness and contrast display to ensure clear display under straight light or in
outdoor environment.
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2.1 Outer Appearance
“*” indicates optional.
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2.2 Front Panel
2.2.1 Front Panel Port
Name Function Description
Touch Port 1 The touch control terminal 1 which is used to connect to a PC.
HDMI 1
The input terminal 1 for high definition signal, which is used
with the “Touch Port 1” to operate PC in the way of touch
control.
MIC The external microphone port.
Touch Port 1 corresponds to HDMI 1, and Touch Port 2 corresponds to VGA In, HDMI 2 and HDMI 3.
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2.2.2 Front Panel Button
Name Function Description
Menu Enter the function menu.
Source Enter the menu to select a signal source.
Eco
Switch among three modes: energy-saving, automatic, and
standard.
HDMI Switch over to HDMI signal source.
VGA Switch over to VGA signal source.
VOL- Decrease volume.
VOL+ Increase volume.
PC Power Power on or power off the OPS.
PC The USB 2.0 and USB 3.0 ports for the OPS.
Media 1 External multimedia USB port 1.
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2.3 Rear Port Panel 1
Name Function Description
Audio out The terminal for external loudspeaker boxes or headphones.
Media 2
External multimedia USB port 2, which can be used to connect with
a U disk or a hard disk.
2.4 Rear Port Panel 2
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Name Function Description
RS232
The input port for series signals, which is used by specific control
device of serial port to input serial port protocol in order to control
the panel.
Touch port 2 The terminal 2 for touch control signal.
HDMI 3
The input terminal 3 for high definition signal, which is used with the
“Touch port 2” to operate PC in the way of touch control.
HDMI 3
The input terminal 2 for high definition signal, which is used with the
“Touch port 2” to operate a PC in the way of touch control.
VGA IN
The VGA port for an external PC, which is used with the “Touch
port 2” to operate the PC in the way of touch control.
Audio in The “Audio in” is used with the VGA port for an external PC.
YPbPr
The component video terminal, which is used to connect to video
devices such as the HD digital signal STB, the satellite receiver,
DVD players and other HD displayers or TV equipment.
Spk out Audio and video output terminal.
Video
An array of audio and video input terminals, which are used to input
audio and video signal.
L
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Name Function Description
R
Video: Video input terminal.
L: Left audio input terminal.
R: Right audio input terminal.
2.5 Remote Controller
Items Functions Description
Power on or standby
Mute
Menu or return to parent menu
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Items Functions Description
Quit
0-9
Select TV channel or enter number
Freeze
Enable listen alone mode
Display or quit signal source menu
Show current signal status or information
Confirm selected item
Up direction button
Down direction button
Left direction button
Right direction button
Adjust volume
Select channel
Previous media file
Next media file
Rewind
Play
Fast forward
Auto adjust window under PC signal source
Switch to PC input signal
Switch to HDMI input signal
Switch to OPS input signal
Switch to ECO mode
Remote Controller Instructions
The usage scope of the remote controller includes the vertical distance within five meters in
front of the product, and the area within an angle of 30 degrees from the vertical point to the
left and the right.
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WARNING
To avoid probable faults, please read the following instructions and use the remote controller
properly.
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Do not drop or beat the remote controller.
Do not spill water or other liquid on the remote controller.
Do not put the remote controller on wet items.
Do not expose the remote controller under sunlight or put it near overheated source.
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3 Basic Operation
3.1 Power on
Step 1 Power the interactive panel with 100V-240V 50Hz/60Hz AC power supply.
Step 2 Turn on the rocker switch at the bottom of the interactive panel (next to the power port) to
enable power supply. In this case, the indicator is in red.
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Step 3 Press power switch on the interactive panel or on the remote controller to turn on the
interactive panel. In this case, the indicator is in green. Press PC Power on the front panel to
power on the OPS (for all-in-one models only).
3.2 Power off
Standby status: When the interactive panel is in running status, press Power or
on the remote controller. The interactive panel enters in standby status. When the
OPS is in running status, Press PC Power on the front panel. The OPS enters in
standby status (for all-in-one models only).
Power off: Turn off the rocker switch at the bottom of the interactive panel (next to
the power port) or pull out the power plug to switch off the interactive panel
completely.
For all-in-one models, turn off the OPS before powering off the interactive panel.
If the PowerKey Turn On PC is enabled, you do not need to press PC power to control the OPS
during the power-on and power-o ff processes.
Status of the power indicator is as follows:
Power Indicator
Status
No light Powered off
Red Standby
Green Powered on
3.3 Software Installation
Recommended configuration
− CPU: Inter (R) Core i3 2.27GHz or AMD CPU with equivalent performance
− Memory: 1GB
− Hard drive: 1GB
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− Graphics card: supports DirectX 9 or above
If the interactive panel is equipped with the latest version of handwriting software in
the PC before being delivered, please skip the step.
HID drive-free function only applies for Vista, Windows 7or higher version (realize
the functions of multi-touch etc.). The touch LCD display with Windows XP version
should install/run the software for normal use.
Step 1 Insert the official USB cable into the USB ports of the computer and touch LCD
display.
Step 2 Insert the official software installation disk into the computer.
Step 3 Double click the
, follow the instructions and complete the
installation of the touch LCD display software.
Step 4 The computer needs to restart so as to activate the software after installation
completed. Save all the files in the computer and restart.
3.4 Software Uninstall
If you determine to uninstall the Teach Infinity Pro from your computer, choose Control
Panel > Programs > Programs and Features to uninstall the program, as shown in the
following figure.
3.5 Software Calibration
To work normally, the handwriting of the projected image on the touch LCD display
should coincide with the actual one so as to calibrate accurately. The following situations
need calibration.
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When you first use the interactive LCD panel.
Re-install the drive program.
When you connect the panel to another PC.
The handwriting panel adopts nine-point calibration method. The position process is
described as follows:
Step 1 Connect the panel and run the drive program.
Step 2 Click the handwriting drive icon on the right bottom of the panel to show the
following image.
Step 3 Select 9 Points and click Calibrate.
Step 4 Use the pen to click and hold the center of the flickering cross. Do not release it
until the flickering cross moves to the next calibration point. Complete the
calibration process as instructed. After it completes, you will return to the desktop
automatically.
3.6 Calibration Method for Windows 7
Step 1 Connect the interactive panel to a PC using the USB cable via the touch control
USB port.
Step 2 Select Tablet PC Setting on Control Panel.
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Step 3 Select
on the setting window.
Step 4 Use the pen to click and hold the center of the flickering cross. Do not release it
until the flickering cross moves to the next calibration point. Complete the
calibration process as instructed.
Step 5 Click Yes after it completes.
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Tips
To ensure the handwriting accuracy, use the pen provided together with the interactive panel
rather a finger to perform calibration.
Calibration errors may cause failures in touch functions of the interactive panel. I n that case,
please perform calibration again.
Tap ESC on the keyboard during the calibration process to cease calibration.
The calibration interface v ar ies between different software versions. Please follow inst r uctions
provided on the actual interface.
3.7 OPS Installation
Insert the OPS into the slot and fasten it with two M4 screws respectively on the top and
bottom. Both the standard OPS and non-standard OPS are supported.
The OPS does not support hot-plugging. Please insert or pull out the OPS after the interactive panel
is disconnected from the power supply.
3.8 Select Signal Channel
Press Source to display the list of signal sources. Press ▲/▼ to select an option and press
OK to enter the sub-menu.
If no signal source is available, press MENU. In the displayed list, set Signal Search to
On. After 30 seconds, the interactive panel automatically detects signal sources and
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switches to a signal source. The signal source searching scope and priority sequence is:
PC, HDMI1, HDMI2, HDMI3, OPC-PC, Component, A V.
The panel has signal source memory. Therefore, the panel automatically selects the signal
source of last use after it is switched on.
Only when the OPS is inserted, OPS-PC is displayed in the Input Source list.
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4 Menu
Press MENU on the remote controller to display the menu (TIME-> PICTURE->
SOUND-> OPTION). Press ▲/▼ to choose a sub-menu and press OK to enter the
sub-menu. Press EXIT to quit the menu.
4.1 Time
Enter the TIME menu to display items including Clock, Off Time, On Time, Sleep
Timer, Auto Sleep and OSD Duration. Press ▲/▼ to select an item and press OK to
enter the sub-menu.
Clock
After you enter the Clock sub-menu, the interface shows items including the day, month,
year, hour and minute.
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Press ▲/▼ to select an item.
Press ◄/► to adjust the value of
the selected item.
Press MENU to return to the
parent menu.
Press EXIT to quit the menu.
Off Time
After you enter the Off Time sub-menu, the interface will show items including hour and
minute. Press
◄/► to change the off time mode: Once, Everyday, Mon - Fri, Mon - Sat, Sat - Sun,
Sunday and Off
.
Press ▲/▼ to select an item.
Press ◄/► to adjust the value
of the selected item.
Press MENU to return to the
parent menu.
Press EXIT to quit the menu.
On Time
After you enter the On Time sub-menu, the interface will show items including hour,
minute, signal source, and volume. Press ◄/► to change the on time mode:
Once,
Everyday, Mon - Fri, Mon - Sat, Sat - Sun, Sunday and Off
.
Press ▲/▼ to select an item.
Press ◄/► to adjust the value
of the selected item.
Press MENU to return to the
parent menu.
Press EXIT to quit the menu.
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Sleep Timer
After you enter the Sleep Tim er sub-menu, the interface shows Off, 10 min, 20 min, 30
min, 60 min, 90 min, 120 min, 180 min, and 240 min.
Press ▲/▼ to select an item.
Press MENU to return to the parent menu.
Press EXIT to quit the menu.
Auto Sleep
After you enter the Auto Sleep sub-menu, the interface shows On and Off options.
Press ▲/▼ to select an
item.
Press MENU
to return to
the parent menu.
Press EXIT to quit the
menu.
OSD Duration
After you enter the OSD Duration sub-menu, the interface shows options including Off,
5 Sec, 10 Sec and 15 Sec.
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Press ▲/▼ to select
an item.
Press MENU to
return to the parent
menu.
4.2 Picture
After you enter the PICTURE menu, the interface shows options including Picture Mode,
Color Temperature, Aspect Ratio, Noise Reduction, Screen, and Backlight. Press
▲/▼ to select an item and OK to enter the sub-menu.
Picture Mode
After you enter the Picture Mode sub-menu, the interface shows options including
Contrast, Brightness, Color, Sharpness, and Tint. Press ◄/► to choose Standard –
Mild – User – Dynamic image.
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Note:
The Tint option is only effective when the signal system is NTSC.
Color Temperature
When you enter the Color Temperature sub-menu, the interface shows options including
Red, Green and Blue. Press
◄/► to choose Medium, Warm, User or Cold.
Press ▲/▼ to select an item.
Press ◄/► to adjust the value of the selected item.
Press MENU to return to the parent menu.
Press EXIT to quit the menu.
Aspect Ratio
After you enter the Aspect Ratio sub-menu, the interface shows options including Auto,
4:3, 16:9, Zoom 1, Zoom 2, Just Scan, and Panorama.
Press ▲/▼ to select an item.
Press ◄/► to adjust the value of the
selected item.
Press MENU to return to the parent
menu.
Press EXIT to quit the menu.
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Press ▲/▼ to select an item.
Press MENU to return to the parent menu.
Press EXIT to quit the menu.
Note
Adjustable options may vary under different signal sources.
Noise Reduction
After you enter the Noise Reduction sub-menu, the interface shows options including Off,
Low, Middle, High, and Default.
Press ▲/▼ to select an item.
Press MENU to return to the parent menu.
Press EXIT to quit the menu.
Screen
After you enter the Screen sub-menu, the interface shows options including Auto Adjust,
Horizontal Position, Vertical Position, Size and Phase. When Auto Adjust is selected,
press OK to automatically adjust the window. The brighter the surrounding is, the more
accurate the automatic adjustment will be.
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Press ▲/▼ to select an item.
Press ◄/► to adjust the value of the selected
item.
Press MENU to return to the parent menu.
Press EXIT to quit the menu.
The option is only effective when the signal source is PC.
Backlight
When the ECO mode is set to Standard, press ◄/► to adjust the value. Press MENU to
return to the parent menu. Press EXIT to quit the menu.
Note:
In the ECO and Auto mode, the Backlight option is in grey and cannot be adjusted.
4.3 Sound
After you enter the SOUND menu, the interface shows options including Sound Mode ,
Balance, Auto Volume, Surround Sound, SPDIF MODE, EQ, and Listen Without
Display. Press ▲/▼ to select an option and OK to enter the sub-menu.
Sound Mode
After you enter the Sound Mode sub-menu, the interface shows options including Treble
and Bass. Press ◄/► to set the Sound Mode to Standard, Music, Movie, Sports and
User. When the sound mode is set to User:
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Press ▲/▼ to select an item.
Press ◄/► to adjust the value of the
selected item.
Press MENU to return to the parent
menu.
Press EXIT to quit the menu.
Balance
After you enter the Balance sub-menu, press ◄/► to adjust the value. Press MENU to
return to the parent menu. Press EXIT to quit the menu.
Auto Volume
After you enter the Auto Volume sub-menu, the interface shows On and Off options.
Press ▲/▼ to select an item.
Press MENU
to return to the parent
menu.
Press EXIT to quit the menu.
Surround Sound
After you enter the Surround Sound sub-menu, the interface shows options including
Off, Surround, and SRS TruSurround XT.
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Press ▲/▼ to select an item.
Press MENU
to return to the parent
menu.
Press EXIT to quit the menu.
SPDIF Mode
After you enter the SPDIF MODE sub-menu, the interface shows options including PCM
and Auto.
Press ▲/▼ to select an
item.
Press
MENU to return to
the parent menu.
Press EXIT to quit the
menu.
EQ
After you enter the EQ sub-menu, the interface shows options including 120Hz, 500Hz,
1.2KHz, 7.5KHz and 12KHz. When the EQ mode is set to User:
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Press ▲/▼ to select an item.
Press ◄/► to a
djust the value of the
selected item.
Press MENU
to return to the parent
menu.
Press EXIT to quit the menu.
Listen Without Display
Press ▲/▼ to switch to Listen W ithout Display (Off) option. Press OK and the screen
turns black. Press any button on the remote controller under the Listen W ithout Display
mode to restore to the normal mode.
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4.4 Option
After you enter the OPTION menu, the interface shows options including OSD
Language, Blending, Restore Factory Default, Signal Search, PowerKey Turn On PC
and Key Lock. Press ▲/▼ to select an item and OK to enter the sub-menu.
OSD Languages
After you enter the OSD Language sub-menu, the interface shows options including
Chinese, English and so on.
Press ▲/▼ to select an item.
Press MENU to return to the parent
menu.
Press EXIT to quit the menu.
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Blending
After you enter the Blending sub-menu, the interface shows options including Off, Low,
Middle and High.
Press ▲/▼ to select an item.
Press MENU
to return to the parent
menu.
Press EXIT to quit the menu.
Restore Factory Default
After you enter the Restore to Factory Default sub-menu, the interface shows options
including Yes and No. Press ◄ to reset it and ► to quit.
Signal Search
After you enter the Signal Search sub-menu, press ▲/▼ to select the signal search item.
Press OK to enable or disable signal search. When it is On, it will automatically search
for signals.
Power Key Turn On PC
After you enter the OPTION menu, press ▲/▼ to select PowerKey Turn On PC. Press
OK to enable or disable PowerKey Turn On PC.
When it is On, the OPS computer will be started or shut down when the interactive panel
is started or shut down. (Press Source and the list of signal sources shows OPS -PC.)
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When it is Off, the OPS computer will not be started when the interactive panel is started.
(Press Source and the list of signal sources does not show OPS-PC.)
Key Lock
After you enter the OPTION menu, press ▲/▼ to select Key Lock. Press OK to
enable or disable Key Lock.
− When Key Lock is On, the function is enabled.
− When Key Lock is Off, the function is disabled.
You can also press Menu and Vol + on the front panel over two seconds to switch on
or off the key lock.
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5 Multi-Media
Press Source on the remote controller to display the list of signal sources. Press ▲/▼ to
switch to DMP signal channel. Press OK to enter the channel.
After you enter the multi-media signal source, the interface shows options including
PHOTO, MUSIC, MOVIE and TEXT. The color of the USB icon indicates if USB is
detected. Blue means USB is detected. Grey means no USB is detected.
Press ▲/▼ to select flash disk.
Press ◄/► to select the type of content to be played.
Press OK to enter the category.
Press EXIT to return to the main menu.
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When USB is detected, press OK to show content in the flash disk.
Photo
After you enter PHOTO option, press ▲/▼/◄/► to select images to be displayed. Press
OK to select or de-select an image. Press ►II to start or stop displaying.
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Press DISPLAY to show the operation function menu. Press ◄/► to select a function and press OK to
use the function.(The functions include: Play/Pause, Previous, Next, Stop, All, Music Off, P laylist,
Information, Clockwise Rotation, Counterclockwise Rotation, Zoom In, Zoon Out, and Move.)
Press I◄◄ to display the previous image and ►►I to display the next image.
Press ◄◄ to change the fast reverse speed and ►► to change the fast forward speed.
Press EXIT to quit playing.
Music
After you enter MUSIC option, press ▲/▼/◄/► to select music to be played. Press OK
to select or de-select a song. Press ►II to start or stop playing and shortcut buttons on the
remote controller to use relevant functions.
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Press DISPLAY to show the operation function menu. Press ◄/► to select a function and press OK to
use the function.
(The functions include: Play/Pause, Fast Reverse, Fast Forward, Previous, Next, Stop , All, Playlist,
Information, and Jump To.)
Press I◄◄ to play the previous song and ►►I to play the next one.
Press ◄◄ to change the fast reverse speed and ►► to change the fast forward speed.
Press EXIT to quit playing.
Movie
After you enter MOVIE option, press ▲/▼/◄/► to select movies to be displayed. Press
OK to select or de-select a movie. Press ►II to start or stop playing.
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Press DISPLAY to show the operation function menu. Press ◄/► to select a function and press OK to
use the function.
Press ◄/► to select a function and press OK to use the function. (The functions include: Play/Pause,
Fast Reverse, Fast Forward, Previous, Next, Stop, All, Playlist, Information, Zoom In, Zoon Out, Zoom
Down, Zoom Mode, and Move.)
Press EXIT to quit playing.
Text
After you enter EXIT option, press ▲/▼/◄/► to select files to be displayed. Press OK
to select or de-select a file. Press ►II to start or stop displaying.
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Press DISPLAY to show the operation function menu. Press ◄/► to select a function and press OK to
use the function.
(The functions include: Previous Page, Next Page, Previous, Next, Stop, Music Off, and Playlist.)
Press EXIT to quit playing.
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6 ECO Mode
Press ECO on the remote controller to enter the ECO mode (Standard-Power Save-Auto
Backlight). Hold the button to switch between the three modes.
Under the Standard mode, you can select the Backlight item on the PICTURE
menu and press ◄/► to adjust the backlight.
Under the Power Save mode, the display will darken.
Under the Auto Backlight mode, the display will automatically adjust the backlight
according to the intensity of light from the environment. When the surrounding light
is strong, the screen will bright up. When the surround light is weak, the screen will
darken.
To save energy, please switch off the panel when it is idle. You can also lower the brightness of the
display to decelerate the consumption of power.
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7 Serial Port Control
The RS-232 port of the interactive panel is defined as follows:
Connect RS-232 port to the PC or controlling device. Enable RS-233 serial port
connection and complete the following configuration.
Port: COM1 (Set according to PC or controlling device’s port number)
Bit rate 19200 Odd/even check None
Data bits 8 Stop bit 1
The following table lists button controlling codes. The buttons share same functions with
corresponding buttons on the remote controller:
Function Controlling codes Function Controlling codes
Power on
7F 08 99 A2 B3 C4 02 FF 01 00
CF
Power off
7F 08 99 A2 B3 C4 02 FF
01 01 CF
Mute
7F 08 99 A2 B3 C4 02 FF 01 02
CF
Sound
mode
7F 08 99 A2 B3 C4 02 FF
01 05 CF
Signal
source
7F 08 99 A2 B3 C4 02 FF 01 06
CF
ATV
7F 08 99 A2 B3 C4 02 FF
01 08 CF
Display
status
7F 08 99 A2 B3 C4 02 FF 01 09
CF
HD 1
7F 08 99 A2 B3 C4 02 FF
01 0A CF
HD 2
7F 08 99 A2 B3 C4 02 FF 01
0B CF
HD 3
7F 08 99 A2 B3 C4 02 FF
01 0C CF
OPS
computer
7F 08 99 A2 B3 C4 02 FF 01 38
CF
Computer
7F 08 99 A2 B3 C4 02 FF
01 0D CF
DTV
7F 08 99 A2 B3 C4 02 FF 01
0F CF
YPbPr
7F 08 99 A2 B3 C4 02 FF
01 10 CF
Video 1
7F 08 99 A2 B3 C4 02 FF 01 11
CF
Listen
Alone
7F 08 99 A2 B3 C4 02 FF
01 15 CF
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Function Controlling codes Function Controlling codes
ECO
7F 08 99 A2 B3 C4 02 FF 01 16
CF
Volume-
7F 08 99 A2 B3 C4 02 FF
01 17 CF
Volume+
7F 08 99 A2 B3 C4 02 FF 01 18
CF
Channel-
7F 08 99 A2 B3 C4 02 FF
01 19 CF
Channel+
7F 08 99 A2 B3 C4 02 FF 01
1A CF
Menu
7F 08 99 A2 B3 C4 02 FF
01 1B CF
Return(quit)
7F 08 99 A2 B3 C4 02 FF 01
1D CF
Auto ADJ
7F 08 99 A2 B3 C4 02 FF
01 20 CF
1
7F 08 99 A2 B3 C4 02 FF 01 21
CF
2
7F 08 99 A2 B3 C4 02 FF
01 22 CF
3
7F 08 99 A2 B3 C4 02 FF 01 23
CF
4
7F 08 99 A2 B3 C4 02 FF
01 24 CF
5
7F 08 99 A2 B3 C4 02 FF 01 25
CF
6
7F 08 99 A2 B3 C4 02 FF
01 26 CF
7
7F 08 99 A2 B3 C4 02 FF 01 27
CF
8
7F 08 99 A2 B3 C4 02 FF
01 28 CF
9
7F 08 99 A2 B3 C4 02 FF 01 29
CF
0
7F 08 99 A2 B3 C4 02 FF
01 2A CF
OK
7F 08 99 A2 B3 C4 02 FF 01
2B CF
←
7F 08 99 A2 B3 C4 02 FF
01 2C CF
→
7F 08 99 A2 B3 C4 02 FF 01
2D CF
↑
7F 08 99 A2 B3 C4 02 FF
01 2E CF
↓
7F 08 99 A2 B3 C4 02 FF 01
2F CF
USB
Multi-me
dia
7F 08 99 A2 B3 C4 02 FF
01 3A CF
Freeze
7F 08 99 A2 B3 C4 02 FF 01
3B CF
-
-
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8 Specifications of PC Mode (VGA Input)
SN Standard Resolution
Refresh
Rate
(Hz)
Horizontal
Frequency
(Khz)
Vertical
Frequency
(Hz)
Horizontal/
Vertical Sync
Polarity (TTL)
1 VESA 640x480 60 31.5 60 N/N
2 VESA 640x480 72 37.9 72 N/N
3 VESA 640x480 75 37.5 75 N/N
4 VESA 800x600 56 35.1 56 P/P
5 VESA 800x600 60 37.9 60 P/P
6 VESA 800x600 72 48.1 72 P/P
7 VESA 800x600 75 46.9 75 P/P
8 VESA 1024x768 60 48.4 60 N/N
9 VESA 1024x768 70 56.5 70 N/N
10 VESA 1024x768 75 60 75 N/N
11 VESA 1280x960 60 60 60 N/N
12 VESA 1280x960 75 75.159 75 N/N
13 VESA 1280x1024 60 64 60 P/P
14 VESA 1280x1024 75 80 75 P/P
15 VESA 1600x1200 60 75 60 P/P
16 VESA 1920x1080 60 66.547 59.988 P/P
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9 Formats Supported by Multi-media
Media
category
Formats Extension
Photo
Progressive JPEG, Baseline JPEG,
Non-Interlaced, Interlaced
.jpg, .jpeg, .bmp, .png
Movie
MPEG1, MPEG2, MPEG4, H.264, RV8,
RV9, RV10, RV8-LBR, MJPEG, DivX,
Xvid
.avi, .mpg, .dat, .vob, .mov,
.mkv, .rm, .rmvb, .mp4, .ts,
.trp
Music WMA, MP3, AAC .wma, .mp3, .m4a, .aac
Text TXT .txt
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10 FAQ & Troubleshooting
Before you contact the technical support staff, please identify a fault according to the
following table. If the fault cannot be restored based on the solutions, contact the local
distributor for help. For your safety, please do not repair the product by your own.
Failure Possible Cause Solution
The service program
fails to be connected.
The drive program is not
correctly installed.
Install the drive program correctly.
The USB port (lead) is not
connected or is faulty.
Change the USB lead or check if the
USB port is faulty.
The infrared tube is
blocked.
Ensure that the surrounding infrared
tubes are not blocked.
Repositioning is
required every time
the panel is switched
on.
The computer is equipped
with a recovery card.
Disable computer protection and
perform the positioning again.
The calibration is
inaccurate.
The positioning is not
performed properly.
Press AUTO on the remote
controller to show the full screen,
and use the pen provided with the
panel to perform positioning again.
The cursor of the pen
is unstable when the
pen is used.
The writing method is
incorrect.
You are advised to use the pen
rather than a finger to write. Hold
the pen as far to the nib as possible.
The angle between the pen and
display needs to be greater than 60
degrees. Do not touch the display
with your sleeve or wrist.
Strong light or infrared
interference exists.
Remove the interference source or
change the using environment.
The handwriting is
discontinuous.
The writing method is
incorrect.
You are advised to use the pen
rather than a finger to write. Hold
the pen as far to the nib as possible.
The angle between the pen and
display needs to be greater than 60
degrees. Do not touch the display
with your sleeve or wrist.
The covering area of the
nib does not meet the
requirement or the nib is
too small.
Change the nib or use a pen with
larger covering area.
The infrared tube is
blocked.
Check if infrared tubes are blocked.
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Failure Possible Cause Solution
Strong light or infrared
interference exists.
Remove the interference source or
change the using environment.
Unable to write
The color of the pen is the
same as or similar to the
background color.
Change the color of the pen.
You hand or other objects
are on the display when
you are writing.
You are advised to use the pen
rather than a finger to write. Hold
the pen as far to the nib as possible.
The angle between the pen and
display needs to be greater than 60
degrees. Do not touch the display
with your sleeve or wrist.
Strong light or infrared
interference
Remove the interference source or
change the using environment.
The writing method is
incorrect.
You are advised to use the pen
rather than a finger to write. Hold
the pen as far to the nib as possible.
The angle between the pen and
display needs to be greater than 60
degrees. Do not touch the display
with your sleeve or wrist.
Not sound and image
Check whether the power plug is inserted into the power socket
and whether the panel is powered on.
Check whether the rocker switch on the interactive panel is
switched on.
Check whether the standby button on the panel is pressed.
Check whether the video and audio input cables are connected
correctly.
Check whether the panel is switched to the right signal source.
Check the settings on image brightness and contrast.
Check the volume.
Image is normal, but
no sound
Check the volume.
Check whether the MUTE button on the remote controller is
pressed.
Check whether the audio cable between the PC and interactive
panel is connected correctly.
No image or the image
is black and white
Modify the color settings.
Check the color system.
Image or sound is
interrupted
Find out the electric appliance that causes the interference and
move it away from the interactive panel.
Do not share the power socket of the panel with the electric
appliance that causes interference.
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Failure Possible Cause Solution
The remote controller
fails
Change the batteries.
Clean the signal emitter at the top of the remote controller.
(Check whether it is blocked.)
Check contacts of the batteries.
Computer cannot be
started (applicable for
models with
computers)
Check whether the PC adapter is correctly connected and
whether the PC is powered on.
Check whether the PC is connected correctly to the interactive
panel.
The following symptoms are not faults:
A very few of constantly bright or dark pixels, such as tiny red, blue, green or dark
points, may exist on the LCD. This symptom is not a fault and does not affect
running functions of the panel.
Slight sound may occur due to the backlight adjustment or ventilation. This is a
normal symptom.
The image and sound are normal. However, you can sense static electricity when you
touch the LCD and metal back cover. This is a normal symptom.
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11 Maintenance Tips
Do not put or install the product near a heat source or under direct sunlight, or in
dusty or humid places, or somewhere the product may be hit or damaged by
mechanical vibration. To maximize the performance, it needs to be put away from
equipment such as grid, large metal objects and radar stations as far as possible.
Do not wipe the panel with any chemical reagent. Solvents may damage the
enclosure or paint. If the panel is stained by dust, cut off the power and then clean the
panel using a dried cloth with a little of warm water. Use a clean soft cloth to clean
the LCD of the panel.
Do not frequently switch on and off the product, which may shorten the product
service life. After the panel is switched off, wait for three minutes before switching it
on again. If the product is not to be used for a long period of time, please power off
the product and pull out the power plug.
Do not maximize the brightness and contrast of the LCD for a long period of time,
which may shorten the LCD service life.
Do not use a hard object to write on the touch screen, which may scratch the LCD.
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12 Clean the Infrared Tube
The interactive panel uses the horizontal and vertical infrared matrix to detect and locate
the user's touch. The screen is surrounded by an infrared tube (including the infrared
acceptor and emitter), which forms an infrared net covering on the screen surface. When a
user touches the screen, fingers or other opaque objects block the infrared rays that cross
the touch point, which helps the controller detect the coordinate position of the touch
point.
Dust is easily retained on the screen surface due to its long-term exposure in the air and
causes ineffective touch or inaccurate positioning. Therefore, you need to clean the
infrared tube around the screen regularly.
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13 Technical Parameters
Specification Parameter
Backlight type LED
Aspect ratio 16:9
Viewing angle 178°
Physical resolution 1920x1080 Pixel
Image/Sound system PAL/DK, I
Working voltage 100~240V, 50/60Hz
Standby power consumption ≤0.5W
Audio output Loudspeaker power output 15 W*2
Touch screen material Tempered glass
Sensing method Infrared
Technical feature HID drive-free
Touch point Multi-touch
Writing method Finger or pen
Resolution of touch screen 32767*32767
Communication interface USB
Storage temperature/humidity -20°C - 60°C, 10% - 90%
Working temperature/humidity 5°C - 50°C, 10% - 90%
Installation method Wall-mounted or moveable
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* Hitevision may modify the user manual without prior notice.
* If you discover any unclear presentation, mistake or omission in this manual, please
contact us immediately. Hitevision is not liable for any loss or damage if you fail to
contact us.
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