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1. Overview 2. Installation
3. Optional
Accessories
4. Troubleshooting
5. Warranty, Safety
& Specifications
ALL PROBLEMS: Most Problems are
related to low battery power.
SOLUTION: Battery Check
• ConrmthePowerLEDisblue.
• Conrmbatteriesarecharged
each night.
• Conrmproperbatteriesare
used. The REDMIKE VC requires
the Lightspeed BA-NH2A27
rechargeable sensing battery for
proper charging. The REDMIKE
Share uses the BA-NH2APK
rechargeable battery pack.
•Makesurethemicrophonesare
turned off while charging so a full
charge is attained. Full charge will
last eight hours.
• Inspectthebatterycontacts.Clean
and adjust if necessary.
PROBLEM: Hearing Static
SOLUTION: Follow these steps to
eliminate static.
• Ensuresensorisinoptimum
location (refer to sensor placement
in manual). A single sensor will
cover a 1600 sq. ft. enclosed
classroom.
• EnsurethatnootherREDMIKE
VC/REDMIKE Share is operating
on the same channel. Check the
channel switch setting on the
back of the REDMIKE VC or in
the battery compartment of the
REDMIKE Share.
PROBLEM: Low Volume or Feedback
SOLUTION: Follow these steps to
eliminate low volume or feedback.
• Ensuremicrophoneispositioned
appropriately, just below the collar
bone.
• Checkvolumelevelonthe
REDMIKE VC. If the volume is too
high, feedback will occur. Adjust
accordingly.
PROBLEM: No Sound From Speaker
SOLUTION: Follow these steps to
produce sound from speakers.
• TurntheMediaConnectoron.
Confirm that the POWER light
located on the top panel switch
is on.
• Conrmsignalisbeingreceived
at the ISR on the TOPCAT. The IR
signal light will be RED (Green for
CH B) indicating a signal is being
received.
• ConrmthatREDMIKEVCis
turned on. There will be a BLUE
LED on the microphone to indicate
it is powered on.
Note: Most problems are directly related to low battery power. Please run
through the “Battery Check” items first. For remaining troubleshooting, use
known good, fully-charged batteries.
If you review these instructions and still have questions, write down the
serial number and model number of your system and call Lightspeed
Technical Services at 800.732.8999, 5 a.m. – 5 p.m., PST.
SECTION 4:
TROUBLESHOOTING
COMMON PROBLEMS AND SOLUTIONS