liftup RAIZER User Manual

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User Manual

RAIZER

USER MANUAL – RAIZER® – GB VERSION 1.4

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USER MANUAL – RAIZER – GB VERSION 1.4

Contents

1. Foreword.........................................................................................................................................................3

1.1 Quick Guide ..............................................................................................................................................3

2. EC declaration of conformity .....................................................................................................................4

3. Type certificate ..............................................................................................................................................5

4. Terms of use ...................................................................................................................................................6

5. Technical specifications ................................................................................................................................7

6. Safety instructions .........................................................................................................................................8

6.1 Assembly ....................................................................................................................................................8

6.2 Avoiding personal injury. ........................................................................................................................8

6.3 Overload. ...................................................................................................................................................8

7. Personal safety ...............................................................................................................................................9

7.1 Avoiding personal injury .........................................................................................................................9

7.2 Seatbelt .......................................................................................................................................................9

7.3 Handling ................................................................................................................................................... 10

8. Functionality ................................................................................................................................................. 11

9. Prior to use .................................................................................................................................................. 11

10. Operation ..................................................................................................................................................... 12

10.1 Assembly and use of the Raizer® ....................................................................................................... 12

10.2 Assembly of left-hand side .................................................................................................................. 13

10.3 Assembly of right-hand side ................................................................................................................ 14

10.4 Lifting of person ..................................................................................................................................... 16

10.5 Operation of the Raizer® by means of seat buttons .................................................................... 18

10.6 Operation of the Raizer® by means of remote control ............................................................... 20

10.7 How to pair the remote control transmitter and receiver ........................................................ 21

11. Disassembly ................................................................................................................................................. 22

12. Charging of the Raizer® ............................................................................................................................ 23

13. Maintenance ................................................................................................................................................. 24

13.1 Cleaning: .................................................................................................................................................. 24

13.2 Mechanical maintenance ...................................................................................................................... 24

13.3 Remote control* ................................................................................................................................... 24

14. Maintenance checklist ................................................................................................................................ 25

15. Service log book ......................................................................................................................................... 27

16. Spare parts ................................................................................................................................................... 28

17. Troubleshooting ......................................................................................................................................... 34

18. Electrical diagram........................................................................................................................................ 35

19. Disposal ........................................................................................................................................................ 36

20. Right of complaint ...................................................................................................................................... 36

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USER MANUAL – RAIZER – GB VERSION 1.4

1. Foreword

Congratulations on purchasing your new Raizer.

This is an original user manual for your new Raizer.

NB: It is important to read this manual before using the Raizer.

The Raizer is a battery-powered mobile lifting chair which raises a fallen person up to an almost standing position in a few minutes. It can be operated by only a single assistant and requires no physical input from the assistant aside from a helping hand.

The Raizer is simple to operate by means of the control panel mounted on the side of the seat, or via a remote control*.

*Supplementary equipment

1.1 Quick Guide

There is a supplementary Quick Guide in the pocket of the carrying bag. You can store this user manual in the same place.

Scan to retrieve an extra Quick Guide

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USER MANUAL – RAIZER – GB VERSION 1.4

2. EC declaration of conformity

Manufacturer: Liftup A/S

Address: Hagensvej 21, DK-9530 Støvring

Telephone: +45 9686 3020

Reg. no. 523867 - Danish Medicines Agency

Hereby declares that:

Equipment: RAIZER

Battery operated mobile lifting chair

Raizer is in compliance with:

Medical Device Directive MDD 93/42/EEC. Medical devices under class 1 (according to

rule 1of annex IX of the Council Directive MDD 93/42/EEC). Conformity assessment was performed according to Annex VII.

EMC Directive 2014/30/EU.

ROHS-Directive: 2011/65/EU.

RED 2014/53/EU, Radio Equipment Directive.

Raizer meets the relevant requirements notably in following standards:

EN/ISO 10535:2006 Hoist for the transfer of disabled persons Confirmed by Danish Technological Institute, certificate no. 222

EN 12182:2012 Technical aids for disabled general requirements and test

methods

EN 300 440 Electromagnetic compatibility and Radio spectrum Matters (ERM)

The above products are manufactured under the following management system:

EN ISO 9001: 2008 Quality management, Certificate No. 44 100 117583

EN 14971: 2012 Application of risk management to medical devices

Director Flemming Eriksen Title Name

Liftup A/S, Hagensvej 21, DK-9530 Støvring

Company

15-09-2016 _____________________________ Date Signature

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USER MANUAL – RAIZER – GB VERSION 1.4

3. Type certificate

INSERT COPY OF CE-MARK

HERE

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USER MANUAL – RAIZER – GB VERSION 1.4

4. Terms of use

The Raizer should only be used to bring a person lying on the floor to a seated or almost standing position, who cannot do so by themselves. The person may then require relocation from this position.

The max. load of the Raizer is 150kg with max. 1 person at a time on the chair.

The max. load is also stated on the CE-mark on the rear of the seat. The Raizer can be used approx. 40 times at full load on a full charge. A charger is included with your Raizer.

Read this user manual thoroughly before using the device. The owner of the device is obliged to maintain it according to the maintenance guide in section 13.

Lifting capacity: Max. 150 kg.

Do not push or transport the lifting chair while the person is sitting in it.

Do not stand on the lifting chair.

Do not use this device in or around water – see 13.1.

Read the user manual thoroughly before using this device.

Fasten the seatbelt before performing a lift.

Disconnect and remove the charger before use.

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5. Technical specifications

Example:

Technical specifications:

Charger (2 pcs.): 12V. 90-264V 12 V car adapter Battery: LiFePo4, 12V, 5AH

Number of lifts on a full charge: 40 with a max. load.

Approx. 100 with an average load.

Duty Cycle: 1 min. / 5 min. Charging time: Max. 6 hours (230V charger) Charging of depleted battery: 10–15 min = 1 lift Dimensions (L x W x H): Standing 766 x 616 x 1150 mm Lying 1291 x 616 x 262 mm Weight: Seat 9kg. + legs and back rest 4kg. – total 13kg. Lifting capacity: Max. 150kg. Lifting time: 20-30 secs. Noise level: < 70 dB A Working temperature: +5ºC to +40ºC Storage temperature: -25ºC to +70ºC

Water and dust: IP 42 Expected service life: > 5 years

Patented technology

Registered design

Right reserved to make technical modifications

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6. Safety instructions

6.1 Assembly

Correct assembling of legs and back rest: Incorrect assembling of legs and back rest:

Observe green marks on right-hand side Observe red marks on left-hand side

6.2 Avoiding personal injury.

Although the Raizer comes fitted with various safety features never use it if unintended persons or animals are close by, as there may otherwise be a risk of crushing. Never allow children to play with the Raizer.

6.3 Overload.

In order to avoid damage to the device in the event of overload (max. 150kg), it is fitted with an overload cutout, which when triggered halts the lifting chair and issues an audible alarm. In the event of overload, run the chair down to the horizontal position/floor level. With heavy loads on the Raizer, the chair may sink slowly if it is not in operation – this is completely normal. For safety reasons the Raizer is designed to sink slowly under heavy loads.

This has been introduced in order to avoid mechanical breakage in the event of overload.

Green = right-hand side

Red = left-hand side

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7. Personal safety

7.1 Avoiding personal injury

- To avoid personal injury it is NOT permitted to use the lifting chair when someone or

something is at risk of being injured by crushing, cutting, falling, slipping, or similar.

- It is important that the assistant ensures that the chair can move without putting

anyone or anything at risk.

- Be extra careful when there are children and physically or mentally challenged people

on or near the chair, as these groups cannot always be expected to be able to foresee the possible consequences of its movements.

- Never load more on the chair than the 150kg stated on the loading sign as the

maximum load.

- DO NOT use the lifting chair until the person is secured with the seat-fitted seatbelt.

7.2 Seatbelt

- The seat is fitted with a seatbelt to secure the person using the chair.

- DO NOT use the chair until this person is secured with the seatbelt around their hips.

After assembly of the Raizer under the person on the floor, fasten and click the seatbelt around the hips.

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7.3 Handling

The Raizer will normally be supplied by your dealer. The chair is ready for use upon delivery.

The Raizer can be transported in the 2 supplied bags. One is a case for the seat itself. The seat is carried by the turquoise handgrip.

The back rest and legs are carried in the bags using carrying straps for hand or back (long strap for shoulders, or two straps as a backpack).

Do not subject the Raizer to severe knocks or blows as this can affect product functionality.

Keep the accompanying remote control* dry and do not subject it to severe blows, such as by throwing it or dropping it, etc. Cleaning may only be done using a well-wrung cloth.

Never use a high-pressure jet or running water to rinse the chair, as this can damage the product.

*Supplementary equipment

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8. Functionality

The Raizer is a battery-powered mobile lifting chair which raises a fallen person up to an almost standing position in a few minutes. It can be operated by only a single assistant and requires no physical effort from the assistant aside from a helping hand.

It works by the assistant assembling the Raizer around the fallen person and is operated by using the button panel on the seat or by means of the remote control*. The assistant can raise the fallen person to a sitting or almost standing position ready for relocation.

To use the Raizer, hold down the button for the entire lift. The lifting will stop if the button is released.

9. Prior to use

NB: Ensure that the Raizer is always fully charged. 2 chargers are supplied with the device, and we recommend that it is always on charge when not in use. See also section 12.

The Raizer can be stored wherever desired. However, lifting speed will be reduced if the battery temperature falls below 0ºC. In practice, though, even if stored in a vehicle in a severe frost (-15ºC), if charged, the Raizer will always be able to perform its task.

*Supplementary equipment

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10. Operation

10.1 Assembly and use of the Raizer

 Ensure that the

Raizer is fully charged before use. To turn it on, press the up or down buttons on the side of the Raizer. A steady green LED indicates a fully-charged battery.

 Approach to the

fallen person

 Place the seat on

the floor by the person's side.

 Lift the thighs to

an angled position.

 Carefully push the

seat in under the thighs.

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10.2 Assembly of left-hand side

Items for assembly on the left-hand side are marked with a red circle.

 Turn the person’s

shoulder by a careful push of the elbow.

 Carefully push the

back rest (marked

red for left-hand

side) in under the person’s shoulder.

 Slide the back rest

in and click into place in the seat.

 If necessary, place

a foot in front of the seat to prevent it from moving forward.

 Push the rear leg

(marked red for left-hand side) onto the shaft and click into place.

 Slide the front leg

(marked red for left-hand side) into the seat and click it into in place.

 Note that the

snap-lock is to face outwards.

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10.3 Assembly of right-hand side

Items for assembly on the right-hand side are marked with a green circle.

 Carefully turn the

person’s shoulder

by a push of the elbow.

 Carefully push the

back rest (marked

green for right-hand

side) in under the person’s shoulder.

 Slide the back rest

in and click into place in the seat.

 If necessary, place a

foot in front of the seat to prevent it from moving forward.

 Push the rear leg

(marked green for right-hand side) onto the shaft and click into place.

 Note: right-hand

and left-hand rear legs are mounted on the drive shaft so they are parallel, i.e. in the same position as the opposite side

(marked green for right-hand side) into the seat and click it in place.

lock is to face outwards.

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Only raise the chair when you are sure that the person’s feet, arms, hands or other body parts are not at risk of being struck or run over by the action of the chair!

THE REAR LEGS

The rear legs are fitted horizontally and lie just above the floor along the shoulder (as in the illustration). Should this not be the case, be careful to fit both rear legs in parallel.

Be aware of the positioning of the shoulders and make sure that the arms are crossed upon the chest, due to the fact that the rear legs move down towards the floor as soon as the up button is pressed. This may put the

person’s shoulders and arms at risk of injury if not

positioned correctly.

THE FRONT LEGS

Ensure that the person’s legs are together and their

feet/legs are not at risk of getting in under a front leg when the chair is raised, as the front legs move toward the floor before the chair begins to lift its user.

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10.4 Lifting of person

 After assembly of

the Raizer under the fallen person, wrap and click the seatbelt around their hips.

 The Raizer is now

ready to lift the user.

 Support the

person’s neck with

one hand.

 Press the

“up

arrow” on the side

panel or remote

control*

 The Raizer can be

operated from

either side.

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 Keep pressing the

“up arrow”

until the

person is in the required position.

 The Raizer

will automatically stop when the person is in a sitting position.

NB: The Raizer is prevented from moving too far up and will stop automatically in the top position, whereupon a long beep will be emitted.

 Run the Raizer

into a horizontal position and disassemble.

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10.5 Operation of the Raizer

by means of seat buttons

 The rotating legs must be fitted correctly before the

Raizer can operate. The green LED will be lit when the device is ready for use. (see items 10.2 and 10.3 of section 10)

 Operate the Raizer with a continuous press of the

“up arrow” or “down arrow” buttons.

 The Raizer will switch off automatically after not

being used for 10 minutes (it will emit a long beep before powering down).

 Operate the Raizer by continuously pressing one of

up/down arrows on the side of the chair.

 Press here to drive the lifting chair upwards.  It will only run for as long as the button is activated.

Chair up

Løftestol ned

Battery status

Charger status

Ready for use Chair down

STOP button

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USER MANUAL – RAIZER – GB VERSION 1.4

 Press here to drive the Raizer

downwards.

 It will only run for as long as the button is activated.

 Press the stop button to deactivate the Raizer.

All movement functions will be turned off.

 Turn the stop button in the direction of the arrows

to reactivate the device.

 The LED will be lit green when the device is more

than 20% charged up.

NB: During operation with a load the LED can change to red – this is normal.

 The LED will be lit red to indicate a battery capacity

of below 10%.

 In this state there is a max. of 0-5 lifts left in the

battery. You will/need to charge the Raizer (see section 12, Charging).

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10.6 Operation of the Raizer

by means of remote control

 Press here to drive the chair upwards.  It will only run for as long as the button is activated.

NB: In order to operate the remote control the up/down button on the Raizer has to be activated (by a light press of the up/down arrows on the side of the chair)

 Press here to drive the chair downwards.  It will only run for as long as the button is activated.

*Supplementary equipment

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10.7 How to pair the remote control transmitter and receiver

How to reset transmitter and receiver:

To reset a remote control* so it is no longer associated with the Raizer, do as follows:

1. Press the UP (↑ ) and DOWN (↓ ) buttons on the remote control* at the same

time and hold them down for approx. 5 seconds until the control LED on the

remote control* begins to flash slowly. The remote control is now in installation mode

for 2 minutes.

2. Perform the following within the 2 minutes:

Press: UP(↑ ), UP(↑ ), DOWN(↓ ), DOWN(↓ ), UP(↑ ), DOWN(↓ ), UP(↑ ), DOWN(↓ )

When the control LED starts to flash quickly, the remote control* is no longer associated with the Raizer.

Pairing of extra remote control*

1. Ensure that there is power to the Raizer.

2. The Raizer must be switched off

The device will switch off automatically after 10 minutes without use (it will emit a long beep before powering down).

3. Press the UP (↑ ) and DOWN (↓ ) buttons on the remote control* at the same time

and hold them down for approx. 5 seconds until the control LED on the remote control* begins to flash slowly. The remote control* is now in installation mode for 2 minutes.

4. Within these 2 minutes switch on the lifting chair you require associated with the

remote control*. Press the up/down arrows on the side of the chair.

5. The control LED on the remote control* is associated with the lifting chair when it

stops flashing.

6. Test the system so as to ensure the pairing has been performed correctly; if not,

repeat 1-5 above.

*Supplementary equipment

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USER MANUAL – RAIZER – GB VERSION 1.4

11. Disassembly

 Run the Raizer

into a horizontal position and disassemble.

 Put all parts into

the carrying bags.

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USER MANUAL – RAIZER – GB VERSION 1.4

12. Charging of the Raizer

 The LED will be lit red to indicate a

battery capacity of below 10%.

NB: This will only light when the chair is powered on.

 The charger socket is located below the

handgrip of the seat.

 Connect a 220 VAC charger to the socket

on the Raizer

 Or connect a 12 VDC charger to the

socket on the Raizer

 The LED will be lit yellow to indicate

charging.

 A green LED indicates a fully-charged

battery.

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USER MANUAL – RAIZER – GB VERSION 1.4

13. Maintenance

13.1 Cleaning:

The Raizer is not water-proof.

NB: General cleaning may only be done using a well-wrung cloth.

You can disinfect your Raizer by using alcohol-based disinfectants at a concentration of 70–85 v/v%.

DO NOT use running water, a high-pressure jet or a hose directly on the Raizer.

13.2 Mechanical maintenance

The mechanical maintenance of the Raizer shall normally only be undertaken in connection with the regular annual service inspection. This is to be undertaken by a qualified service technician in accordance with the checklist in section 14.

Should unexpected errors or unusual sounds occur, contact your dealer at once: www.raizer.com.

13.3 Remote control*

A CR2032 battery is installed in the remote control*. NB: In order to ensure reliable function swap the batteries every 2nd year. To swap the battery, do the following:

1. Loosen the screw on the rear of the

remote control

2. Remove the back panel

3. Swap the battery

4. Refit the back panel and test

*Supplementary equipment

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14. Maintenance checklist

In addition to the general maintenance described in section 13, we recommend routine annual inspections performed by a qualified service technician. The dealer you have bought the Raizer from will offer this service, but if you wish to use another service provider, you as the owner of the Raizer is responsible for ensuring that the chosen service technician is suitably qualified in the product in question.

https://www.liftup.dk/en/distributors/

For safety reasons it is very important that these inspections are maintained, since lacking or improperly performed inspections may result in personal injury.

All service inspections are to be logged in the service log book - see section 15.

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15. Service log book

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16. Spare parts

NB: It is important to use only original spare parts. Replacement of parts may only be undertaken by a qualified service technician. The use of non-original spare parts may void the right of complaint. Furthermore, product safety may be compromised, which may pose a risk to personal safety.

Part no.

Description

Photo/illustration

102962

Front leg complete, left hand side / red (incl wheel)

102963

Front leg complete, right hand side / green (incl wheel)

102964

Back rest complete, left hand side, red

102965

Back rest complete, right hand side / green

102966

Rear leg complete, left hand side / red

102967

Rear leg complete, right hand side /green

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USER MANUAL – RAIZER – GB VERSION 1.4

102971

Cover complete, Raizer

103207

Handle complete, Raizer

103535

Seat cover, silicone

103210

Rear cover complete, Raizer

102864

Connecting rod for drive units

102885

Control Board, Raizer

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USER MANUAL – RAIZER – GB VERSION 1.4

102890

Battery 12V 5Ah LiFePo4 Raizer

102984

Side cover complete, left hand side (stop-button side)

102985

Side cover complete, right hand side

102969

Motor unit, complete left hand side / red

102970

Motor unit, complete, right hand side / green

102888

Raizer side PCB with RF Reciever,

102889

Raizer side PCB without.RF Reciever

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USER MANUAL – RAIZER – GB VERSION 1.4

103270

Screw kit, Raizer

102927

Color buttons, Raizer

102980

Micromatch Cable 12 pol, for Raizer

103421

Socket tool for Raizer

102921

Battery charger 1205 SRP

102641

Cigarette lighter plug w .fuse for Raizer

103728

Seatbelt for Raizer complete

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USER MANUAL – RAIZER – GB VERSION 1.4

102956

Carry case for Raizer

101604

Remote control – transmitter unit (Supplementary equipment)

103311

Trolley, Raizer (Supplementary equipment)

103314

Triple Wheel, 2pcs. Trolley, Raizer (Supplementary equipment)

103313

Bike bracket kit, Trolley, Raizer (Supplementary equipment)

103741

Disposable hygiene cover (10 pcs.) (Supplementary equipment)

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17. Troubleshooting

Issue

Cause

Solution

The Raizer does not run, even if the up/down arrows are pressed.

The stop button is activated. 2-tone alarm.

Turn the stop button in the direction of the arrows and it will click out. See section 10.2. Check that the ready-for-service LED is lit green.

The rear legs are not correctly fitted. 2-tone alarm.

Check that the ready-for-service LED is lit green. If not: Fit the rear legs so that they click completely into the shaft. See section 10.1.

The Raizer is overloaded. 2-tone alarm.

Remove the load from the Raizer. See section 6.3.

The battery is depleted. See LED

Charge the Raizer battery. See section 12.

The Raizer runs askew, when the up/down arrows are pressed.

The legs are not fitted in parallel.

Fit left and right rear legs so they are in parallel. See section 10.1.

The Raizer stops at the top position.

The chair has reached the top stop. Long beep.

Completely normal. The chair has reached its max. height.

Remote control* does not work The Raizer is not powered

on/activated

Briefly press the up or down buttons on the side of the device

The remote control* is not correctly paired with the Raizer.

See section 10.7.

*Supplementary equipment

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18. Electrical diagram

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19. Disposal

It is the duty of the owner to dispose of the product in accordance with the regulations applicable at the time. Consider contacting your dealer for advice on disposal.

Please note that the motor unit contains batteries which must be disposed of separately.

20. Right of complaint

The right of complaint encompasses the at any time applicable rules regarding the right of complaint. Read more about this in the terms of sale and delivery. http://www.liftup.dk/en/about-liftup/general-conditions/

NB: If the prescribed service inspections are not maintained the right of complaint may be lost. Failing to perform these inspections can also have serious consequences for product safety. It rests with the customer to ensure compliance with the prescribed service inspections at all times. Cf. Danish Working Environment Authority Executive Order 1109 §14.

Enjoy your new Raizer®

Best regards, Liftup