liftup FlexStep V2 User Manual

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User manual

FlexStep V2

USER MANUAL – FLEXSTEP V2 – US VERSION 1.3

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USER MANUAL – FLEXSTEP V2 – US VERSION 1.3

Contents

1. Foreword ................................................................................................................................................... 4

2. Declarations .............................................................................................................................................. 5

2.1 Regulatory Approvals ........................................................................................................................ 8

2.2 EC declaration of conformity .......................................................................................................... 9

3. Type certificate ......................................................................................................................................10

4. Intended use ...........................................................................................................................................11

5. Technical specifications ........................................................................................................................12

6. Safety instructions .................................................................................................................................15

6.1 Installation and maintenance .........................................................................................................15

6.2 Unintended movements of FlexStep V2.....................................................................................15

6.3 Lift movement ...................................................................................................................................15

6.4 Avoiding personal injury .................................................................................................................15

6.5 Overload of the lift ..........................................................................................................................15

6.6 Personal safety ..................................................................................................................................16

6.7 Anti-crushing .....................................................................................................................................16

6.8 Infrared anti-crushing feature ........................................................................................................17

6.9 Barriers ...............................................................................................................................................17

6.10 Handling ..............................................................................................................................................18

6.11 Emergency lighting ...........................................................................................................................18

7. Functionality ...........................................................................................................................................18

8. Assembly .................................................................................................................................................19

9. Start-up ....................................................................................................................................................19

10. Operating the FlexStep V2 .................................................................................................................19

10.1 Daily use .............................................................................................................................................20

10.2 Operating FlexStep V2 from the TOP level ..............................................................................20

10.3 Operating FlexStep V2 from the BOTTOM level ....................................................................21

10.4 Operating FlexStep V2 on the platform .....................................................................................21

10.5 Return to stairs and auto-return ..................................................................................................22

10.6 Emergency stop ................................................................................................................................22

10.7 ON/OFF switch ................................................................................................................................22

10.8 Audible alarms ..................................................................................................................................23

11. Operability ..............................................................................................................................................25

11.1 Battery backup ..................................................................................................................................25

11.2 Calibration following emergency stop/power failure ..............................................................25

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USER MANUAL – FLEXSTEP V2 – US VERSION 1.3

12. Maintenance ............................................................................................................................................26

13. How to pair the transmitter and receiver ......................................................................................28

13.1 Remote control and receiver ........................................................................................................28

13.2 Wireless call station and receiver ................................................................................................29

14. Installation and handover form ..........................................................................................................30

15. Maintenance checklist ..........................................................................................................................31

16. Service logbook .....................................................................................................................................33

17. Spare parts and accessories ................................................................................................................34

18. Disassembly ............................................................................................................................................35

19. Disposal ...................................................................................................................................................35

20. Right of complaint .................................................................................................................................35

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USER MANUAL – FLEXSTEP V2 – US VERSION 1.3

1. Foreword

Congratulations on your new FlexStep V2 –an aesthetic and innovative 2-in-1 solution providing you with both an ordinary staircase and a sophisticated wheelchair lift – be it in your home, office or other place.

This is an original user manual for your new FlexStep V2.

It is important to read this manual before using the lift

Setup and installation MUST be undertaken by a qualified Liftup service technician, so as to ensure correct assembly. Improper assembly can lead to unintended risk of personal injury.

FlexStep V2 is an elegant combination of regular stairs and wheelchair lift, which easily provides wheelchair users and the walking-impaired access between two levels.

The lift is easy to operate using operating panels mounted on the wall, on the lift, or by means of a remote control.

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USER MANUAL – FLEXSTEP V2 – US VERSION 1.3

2. Declarations

Corporate Office:

Manufacturer

Liftup Inc. 4809 Ehrlich Road Suite 105 FL – 33624, Tampa Phone: +1 844 543 8878 www.liftup.us

Liftup A/S Hagensvej 21 DK–9530 Stoevring Denmark Phone: +45 9686 3020 www.liftup.dk

© Liftup A/S. All rights reserved. Liftup, the Liftup logo and Liftup are trademarks of Liftup A/S, registered in the United States and in other countries. All other trademarks are the property of their respective owners.

The following Product Limited Warranty gives Resellers specific legal rights. You may have others, which vary from state/jurisdiction to state/jurisdiction.

Product Limited Warranty

Subject to the terms and conditions set forth herein, Liftup A/S (

“Liftup”

) makes the following

warranty only to its Resellers who purchase the FlexStep V2 product (

“Product”

) directly from Liftup: for a period of one (1) year from the date of shipment from Liftup, the Product will substantially conform to Liftup’s standard published specifications for the Product and the Product hardware will be substantially free from defects in materials and workmanship. The foregoing warranty shall not apply to embedded software/firmware components.

THIS PRODUCT LIMITED WARRANTY IS PROVIDED TO RESELLERS AND TO RESELLERS ONLY. RESELLER IS SOLELY RESPONSIBLE FOR ANY AND ALL WARRANTIES MADE TO ITS CUSTOMERS, AND LIFTUP MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND SHALL HAVE NO OBLIGATIONS OR LIABILITY TO RESELLER’S CUSTOMERS OR ENDUSERS OF THE PRODUCT. RESELLER SHALL NOT MAKE ANY REPRESENTATIONS OR

WARRANTIES ON LIFTUP’S BEHALF, AND SHALL FULLY INDEMNIFY, DEFEND AND

HOLD LIFTUP HARMLESS FROM ANY BREACH OF THE FOREGOING. IF RESELLER DISTRIBUTES PRODUCT TO END-USER CUSTOMERS, RESELLER SHALL BE SOLELY RESPONSIBLE FOR PREPARING AND PROVIDING PRODUCT WARRANTIES AND PRODUCT LITERATURE TO END-USERS.

Warranty Remedies

If the Product fails during the warranty period for reasons covered by this Product Limited Warranty and Reseller notifies Liftup of such failure during the warranty period, Liftup is at option to repair OR replace the nonconforming Product, OR refund the purchase price paid by Reseller for the Product, provided that Reseller returns the Product to Liftup in accordance with Liftup’s standard return material authorization procedures or as otherwise instructed by Liftup.

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Warranty Exclusions and Disclaimers

The foregoing Product Limited Warranty shall only apply in the event and to the extent that (i) the Product is properly and correctly installed, configured, interfaced, maintained, stored and

operated in accordance with Liftup’s specifications, and (ii) the Product is not modified or

misused. This Product Limited Warranty shall not apply to, and Liftup shall not be responsible for, defects or performance problems resulting from: (a) the combination or utilization of the Product with hardware or software products, information, data, systems, interfaces, services or devices not made, supplied or specified by Liftup; (b) the operation of the Product under any

specifications other than, or in addition to, Liftup’s standard published specifications for the

Product; (c) the unauthorized installation, modification or use of the Product; (d) damage caused by: accident, lightning or other electrical discharge, water immersion or spray, or exposure to environmental conditions for which the Product is not intended; or (e) normal wear and tear on consumable parts, including by way of example and without limitation, batteries.

LIFTUP DOES NOT WARRANT OR GUARANTEE THE RESULTS OBTAINED THROUGH THE USE OF THE PRODUCT. THE FOREGOING TERMS OF THE PRODUCT LIMITED

WARRANTY STATE LIFTUP’S ENTIRE LIABILITY, AND RESELLER’S EXCLUSIVE REMEDIES,

RELATING TO THE USE AND PERFORMANCE OF THE PRODUCT EXCEPT AS OTHERWISE EXPRESSLY PROVIDED FOR IN THIS PRODUCT LIMITED WARRANTY, THE PRODUCT, ACCOMPANYING DOCUMENTATION AND MATERIALS, AND/OR ANY EMBEDDED SOFTWARE/FIRMWARE AND UPDATES THERETO ARE PROVIDED “AS-IS” AND WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, BY EITHER LIFTUP OR ANYONE WHO HAS BEEN INVOLVED IN ITS CREATION, PRODUCTION, INSTALLATION OR DISTRIBUTION, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. THE STATED EXPRESS WARRANTIES ARE IN LIEU OF ALL OBLIGATIONS OR LIABILITIES ON THE PART OF LIFTUP ARISING OUT OF, OR IN CONNECTION WITH, THE PRODUCT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING:

THE PRODUCT MAY CONTAIN TECHNOLOGY THAT IS NOT FAULT TOLERANT AND IS NOT DESIGNED, MANUFACTURED OR INTENDED FOR USE IN ENVIRONMENTS OR APPLICATIONS IN WHICH THE FAILURE OF THE PRODUCT WOULD LEAD TO DEATH, PERSONAL INJURY OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE OR SEVERE FINANCIAL LOSS. ANY USE OR DISTRIBUTION BY RESELLER OR ITS CUSTOMERS IN CONNECTION WITH ANY SUCH ENVIRONMENT OR APPLICATION SHALL BE AT

RESELLER’S AND ITS CUSTOMERS’ SOLE RISK, AND LIFTUP SHALL HAVE NO LIABILITY

WHATSOEVER IN CONNECTION THEREWITH. RESELLER SHALL INDEMNIFY AND HOLD LIFTUP AND ITS SUPPLIERS HARMLESS FROM ANY CLAIM BROUGHT AGAINST

LIFTUP WHICH ARISES FROM RESELLER’S USE OR DISTRIBUTION OF THE PRODUCT IN

CONNECTION WITH SUCH ENVIVRONMENTS OR APPLICATIONS. SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON DURATION OR THE EXCLUSION OF AN IMPLIED WARRANTY, SO CERTAIN OF THE ABOVE LIMITATIONS MAY NOT APPLY TO EVERY RESELLER.

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USER MANUAL – FLEXSTEP V2 – US VERSION 1.3

Embedded Software/Firmware

The Product and associated tools, if any, may contain embedded software/firmware, which is licensed, not sold, and is only for use within the Product as an integral part thereof. Such embedded software/firmware (which includes all updates thereto) contains valuable trade secrets and is proprietary to Liftup A/S and its suppliers. To the greatest extent permitted by law, such embedded software/firmware may not be modified, copied, disassembled, decompiled or reverse engineered. Liftup reserves all other rights.

Limitation of Liability

LIFTUP’S ENTIRE LIABILITY REGARDING THE PRODUCT SHALL BE LIMITED TO THE

AMOUNT ACTUALLY PAID BY RESELLER FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LIFTUP OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER UNDER ANY CIRCUMSTANCE OR LEGAL THEORY RELATING IN ANY WAY TO THE PRODUCTS, ACCOMPANYING DOCUMENTATION AND MATERIALS, AND ANY EMBEDDED SOFTWARE/FIRMWARE AND UPDATES THERETO (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA OR ANY OTHER PECUNIARY LOSS), REGARDLESS OF WHETHER LIFTUP HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH LOSS AND REGARDLESS OF THE COURSE OF DEALING BETWEEN LIFTUP AND RESELLER. BECAUSE SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO EVERY RESELLER.

Notices

Class B Statement – Notice to Users. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and the receiver.

• Consult the dealer or an experienced radio/TV technician for help.

Changes and modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this equipment under Federal Communications Commission rules.

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2.1 Regulatory Approvals

FCC/IC

The radio module contained in the FlexStep V2 and associated remote comply with the FCC Part 15.249 and the Industry Canada requirements RSS-GEN, RSS-210 The radio module contained in the FlexStep V2 and associated remotes complies with Part 15 of the FCC rules and with Industry Canada license exempt standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. The radio module contained in the FlexStep V2 and associated remotes are SAR test excluded according to FCC KDB 447498, RSS102 and EN 62479 at separation distances larger than 5 mm and less than 50 mm. With respect to radiofrequency radiation exposure Information, it is declared; that this equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This gives an extra margin, since the remote control normally, only is used in

“controlled environment” for approx. 30 seconds when lifting, and typically only a few times a

day.

FlexStep V2 contains:

Handheld Remote1

Wall mounted Remote2:

FCC ID:

2AK8H-MODULE1

FCC ID:

2AK8H-REMOTE1

FCC ID:

2AK8H-REMOTE2

IC:

22516-MODULE1

IC:

22516-REMOTE1

IC:

22516-REMOTE2

EU Declaration of Conformity: CE (Machinery Directive and RED (Radio module and remote))

ASME 18.1 2014 (US/FDA)

The FlexStep V2 complies with key requirements of the ASME 18.1 Safety Standard for Platform lifts and Stairway Chairlifts, section 5 “Private Residence Platform Lifts”. Please note that not all possible configurations of the FlexStep V2 are in compliance – consult your reseller for further

information.

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USER MANUAL – FLEXSTEP V2 – US VERSION 1.3

2.2 EC declaration of conformity

Directive 2006/42/EC on machinery

Manufacturer: Liftup A/S Address: Hagensvej 21, DK-9530 Støvring, Denmark Telephone no.: +45 9686 3020

hereby declares that:

Lift: FlexStep V2

Combination stairlift for wheelchair users and the walking-impaired

Year: 2015

conforms to the key health and safety requirements of Directive 2006/42/EC on machinery.

Relevant parts of the following were, for example, used in the assessment:

DS/EN 60204 Safety of machinery – Electrical equipment of machines. DS/EN 13849-1 and -2 Safety-related parts of control systems

Director Flemming Eriksen ______________________ ______________________________

Title Name

Liftup A/S, Hagensvej 21, DK-9530 Støvring, Denmark

________________________________________________

Place

2015-10-01 _____________________________

Date Signature

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USER MANUAL – FLEXSTEP V2 – US VERSION 1.3

3. Type certificate

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USER MANUAL – FLEXSTEP V2 – US VERSION 1.3

4. Intended use

The FlexStep V2 is a motorized lift device intended as a means for a wheelchair user or a walking impaired person to move from one level to another.

The lift application of the FlexStep V2 is solely for the use of wheelchair users or the walkingimpaired.

Read this user manual thoroughly before using the lift.

The maximum load is 400 kg (880 lbs) or a maximum of 2 persons evenly distributed on the platform.

IMPORTANT! The platform must NOT be used for goods transport, including loaded pallets or other types of heavy loads.

IMPORTANT! No persons must be on the FlexStep V2 when it is moving to or from stair mode.

IMPORTANT! The owner of this FlexStep V2 is obliged to maintain it according to the Maintenance Guide in section 12.

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5. Technical specifications

All scale drawings for 2+2, 3, 3+1, 4, 4+1, 5 and 6 step FlexStep V2 in standard widths

are available at www.flexstep.us

Technical specifications:

Power: 100 - 240 V/50 Hz (1.1A) Max: 90 W, Standby < 6 W Lifting capacity: 400 kg (880 lbs) or 2 persons Lifting height: 0 – 1250 mm (0 – 49.21”) Platform size:

Internal dimensions: W 700/800/900/1000 mm (27.56/31.50/35.43/39.37”)

L 900 mm - 1800 mm (35.43 – 70.87”)

External dimensions: W 930 – 1230 mm (36.61 – 48.43”)

L 1095 - 2010 mm (43.13 – 79.13”) Weight: 125 - 205 kg. (275.6 – 451.9 lbs) Noise level: < 70 dB Water and dust: >50V: IP67 (Power Supply) / <50V: IP23 / <10V: IPxx

Lifting speed/ temperature:

°C

°F

mm/second

inches/second

+40˚C - +5˚C

+104˚F - +41˚F

40 mm

1.57”

+5˚C - -10˚C

+41˚F - +14˚F

20 mm

0.79”

-10˚C - -20˚C

+14˚F - -4˚F

10 mm

0.39”

Max. 200 kg/440 lbs

-20˚C - -25˚C

-4˚F - -13˚F

10 mm

0.39”

Approval: Directive 2006/42/EC on machinery Duty cycle: 2 min./5 min. Battery capacity: 30 cycles at 25 ˚C / 77 ˚F - Fully charged = 5 hours Flat battery: 10 min. charge = 1 trip

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If the FlexStep V2 is configured with “Remote Control” (supplementary equipment):

All radio components comply with the following standards:

EU 2014/53/EU, Radio Equipment Directive (RED)

FCC (USA) CFR 47 Part 15

EN 62479:2010 Human exposure EN 300 440, v2.1.1 Electromagnetic compatibility + Radio spectrum Matters Draft EN 301489-1, v2.2.0 Electromagnetic compatibility + Radio spectrum Matters Draft EN301489-17, v3.2.0 Electromagnetic compatibility + Radio spectrum Matters AS/NZS 4268 Radio Equipment and Systems –Short Range devices AS/NZS 2772.2 Radio Frequency Fields (mean power < 1 mW)

Module1:

2,4GHZ Short Range devices. FCC ID: 2AK8H-MODULE1 Receiver Class 3 Dimensions (L x W x H): 72 x 33 x 10mm / 2,83 x 1,30 x 0,40 in. Weight: 10 g (0,035 lbs.) Frequency’s: 2,410GHz 2,435GHz and 2,460GHz Duty cycle: < 1% (only TX for pairing Remotes) Power: < 0,6mW Controlled environment Supply: 5,6 Volt 30mA Water and dust: IP xx Shall be mounted inside Liftup products Working temperature: +5ºC to +40ºC/ 41ºF to 104ºF Storage temperature: -25ºC to +70ºC / 13ºF to 158ºF Expected service life: > 5 years

Handheld Remote 1:

2,4GHZ Short Range devices. FCC ID: 2AK8H-REMOTE1 Receiver Class 3 Dimensions (L x W x H): 96 x 47 x 24mm / 3,79 x 1,85 x 0,95 in. Weight: 48 g (0,11 lbs.) Frequency’s: 2,410GHz 2,435GHz and 2,460GHz Duty cycle: < 1% Power: <0,6mW Controlled environment, Hold to run Battery: 3 Volt CR2032 Water and dust: IP 42 Working temperature: +5ºC to +40ºC / 41ºF to 104ºF Storage temperature: -25ºC to +70ºC / 13ºF to 158ºF Expected service life: > 5 years

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Wall mounted Remote2:

2,4GHZ Short Range devices. FCC ID: 2AK8H-REMOTE2 Receiver Class 3 Dimensions (L x W x H): 80 x 64 x 33mm / 3,15 x 2,52 x 1,30 in. Weight: 75 g (0,17 lbs.) Frequency’s: 2,410GHz 2,435GHz and 2,460GHz Duty cycle: < 1% Power: < 0,6mW Controlled environment, Hold to run. Battery: 3 Volt CR2032 Water and dust: IP 42 Working temperature: +5ºC to +40ºC/ 41ºF to 104ºF Storage temperature: -25ºC to +70ºC / 13ºF to 158ºF Expected service life: > 5 years

Right reserved to make technical modifications

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6. Safety instructions

6.1 Installation and maintenance

Do NOT try to install or service your FlexStep V2 yourself – this MUST be done by an authorised* service technician.

Do NOT remove the protective or safety plates, as this may lead to personal injury.

6.2 Unintended movements of FlexStep V2

If during the use of your FlexStep V2 movement or action occurs which is not described in this manual, stop the unit and call technical assistance. Should your FlexStep V2 not move with plane movement as a platform, calibrate the lift by running the platform down to floor level. If the problem continues, call technical assistance.

6.3 Lift movement

The space under the lift must be kept free of all objects which may impair its downward movement. Otherwise the lift cannot be moved to the lowest level and thus not be used as a wheelchair lift. Should an object hinder lift downward movement, the anti-crushing safety feature will be activated (please see section 6.7)

6.4 Avoiding personal injury

WARNING! Do NOT move the FlexStep V2 from stairs to platform or the

reverse when persons or objects are on the stairs.

To avoid personal injury, it is NOT permitted to use the FlexStep V2 when someone is at risk of being injured by crushing, cutting, falling, slipping, or similar. It is important that the operator/user ensures that the lift can move without putting anyone or anything at risk. Be extra careful when there are small children, or elderly or disabled people on or near the stairs/platform, as these groups cannot always be expected to be able to foresee the possible consequences of lift movement.

6.5 Overload of the lift

To avoid damage to the lift in the event of overload (max. 400 kg (881.8 lbs) evenly distributed), it is fitted with an overload cut-out, which when triggered halts the lift and issues an audible alarm (please see section 10.8). In such cases, run the lift down in order to exit it.

*Has completed a Liftup product and service course

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6.6 Personal safety

FlexStep V2 is fitted with various safety features which ensure that the user or other people are not injured when using the lift.

WARNING! Although the lift comes fitted with various safety features, never use it if persons or animals are close by, as there may otherwise be a risk of crushing. Never allow children to play with the lift.

6.7 Anti-crushing

Beneath the entire lift a number of pressure plates (anti-crushing) are fitted which are activated if an object is going to be crushed below. When this feature is activated, the lift stops and then runs approx. 2 cm (0.8 in) upwards, while at the same time an audible alarm is issued (please see section 10.8).

If the anti-crushing feature is activated, release the operating button. Remove any objects under the lift and it can then be run to the “lower landing” or “staircase” states. (If needed, run the lift upwards so you can more easily remove objects underneath it).

IMPORTANT! Keep in mind that when the lift is used outdoors, leaves, branches and snow can affect the anti-crushing safety feature, and so you should check regularly that the lift will not be obstructed when moving downward.

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6.8 Infrared anti-crushing feature

Infrared sensors are fitted between the steps in order to avoid crushing between them.

Infrared sensors prevent crushing between the steps

If the IR sensors are disrupted when the FlexStep V2 moves from staircase to platform or the reverse, movement will stop, and an audible alarm will sound (please see section 10.8).

6.9 Barriers

When the lift operates, the ramp will first rise and lock in place before the lift begins to move. The ramp is now acting as a barrier to prevent the wheelchair from rolling off the platform. When the lift is run down to the “lower landing” position, the ramp will automatically lower (keep the button pressed) and act as a drive-on/drive-off ramp.

If the lift is fitted with a safety barrier (supplementary equipment) at the top level,

it will close before the lift begins to move.

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The safety barrier will always be closed and locked when the lift is not at the top level. The ramp is raised when the lift is not at the bottom level.

The ramp rises and locks

The ramp sinks to floor level

6.10 Handling

The lift is normally supplied by your dealer, who also takes care of installation.

IMPORTANT! Do not try to move the lift manually, as this can lead to personal injury. The product should be moved and handled using suitable lifting equipment (pallet-truck, roller plate, or similar).

Do not subject the lift to severe knocks/blows as these can affect functionality.

Keep the associated remote control (supplementary equipment) dry and do not subject it to severe blows. Cleaning may only be performed using a well-wrung cloth.

6.11 Emergency lighting

7. Functionality

The lift is a so-called “hold-to-run operated” lift, i.e. the buttons must be pressed and held for the entire motion.

The lift is simple to operate: The user calls it by pressing one of the buttons on the wall, or by using the associated remote control (supplementary equipment). When the user is on the platform, it is operated by means of a side panel, from which the user can choose between moving

to the upper or lower levels.

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8. Assembly

The lift is installed by an authorised service technician.

Do NOT attempt to transport/move or uninstall your FlexStep V2, or to repair it. These actions MUST be undertaken by an authorised service technician.

Improper assembly can pose risks to user personal safety. Liftup disclaims any liability if assembly and installation are not performed by an authorised service technician.

For more information or materials on assembly, contact your dealer (please see https://www.liftup.us/distributors/# ).

9. Start-up

FlexStep V2 should always be connected to the AC mains and be switched on. Normally the lift is in constant stand-by mode, i.e. it is ready for use as soon as one of the operating buttons is pressed.

If the emergency stop is pressed in – or the lift is switched off by a key switch (supplementary equipment), it must be released/switched on before the lift can be put into use (please see more about this in section 10).

10. Operating the FlexStep V2

The FlexStep V2 is a unique 2-in-1 application designed to function both as an ordinary staircase and as a wheelchair lift. Basically, the FlexStep V2 is an ordinary staircase, but with the simple pushbuttons it is easily folds up/down to a platform and is transformed to a wheelchair lift.

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10.1 Daily use

FlexStep V2 is operated by means of two operating panels (each available as standard, flush mounted (FUGA) or key-operated call station) at the upper and lower levels respectively.

Standard call stations

(wireless or wired)

Flush mounted

(FUGA) call stations

Key-operated

call station

Further it can be operated by means of pushbuttons on the platform handrails or by means of a remote control (supplementary equipment). The remote control can replace the two operating panels. Additionally, the lift can be switched on or off by means of a key switch (supplementary equipment).

Lift call station push buttons on the handrail

with/without alarm bell (supplementary

equipment)

Remote control

(supplementary

equipment)

Key switch

(supplementary

equipment)

10.2 Operating FlexStep V2 from the TOP level

In order to call the stairs to a platform at the TOP level, press and hold the top button with the wheelchair symbol.

The stairs lift the ramp into an anti-roll-off barrier which will then be locked in the raised position (Fig. 1). The stairs move down into a platform at the BOTTOM level, which then rises to the TOP level (Fig. 2). Drive carefully onto the platform (use the wheelchair brake), press the "down arrow" on the operating panel, and the platform will sink to the BOTTOM level. Now the antiroll-off barrier will lower and act as a ramp (Fig. 4). Drive carefully off the platform (Fig. 3).

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Fig. 1:

The ramp rises and locks in

place

Fig. 2:

Drive onto the platform

Fig. 3:

Drive off the platform

10.3 Operating FlexStep V2 from the BOTTOM level

In order to call the stairs to a platform at the BOTTOM level, press and hold the bottom button with the wheelchair symbol.

The stairs lift the ramp into an anti-roll-off barrier which is then locked in the raised position (Fig. 1). The stairs move down into a platform at the BOTTOM level, after which the anti-rolloff barrier lowers into an access ramp (Fig. 4). Drive carefully onto the platform (use the wheelchair brake) (Fig. 5). Press the "up arrow" on the operating panel and the platform will rise to the TOP level after the ramp has risen into an anti-roll-off barrier. Drive carefully off the platform (Fig. 6).

Fig. 4:

The ramp lowers to floor level

Fig 5.:

Drive onto the platform

Fig 6.:

Drive off the platform

10.4 Operating FlexStep V2 on the platform

In order to operate the FlexStep V2 as a wheelchair lift when you are on the platform, use the operating panel fitted to the stair handrails.

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This platform panel only functions when FlexStep V2 is in a platform state. An assistant can also run the platform up or down using the operating panels on the wall or the remote control.

• To run the platform up, press and hold the “up arrow” button until the lift stops, and

any door or safety barrier has opened.

• To run the platform down, press and hold the “down arrow” button until the lift stops,

and the ramp has been lowered to the floor.

10.5 Return to stairs and auto-return

When the button with the stairs symbol is activated, FlexStep V2 converts back to its normal state, which is staircase.

If no operating buttons or IR sensors have been activated for approx. 60 seconds (standard setting), FlexStep V2 will automatically return to its normal state and work as a staircase. (An audible alarm will sound during this process (please see section 10.8). This function can be disconnected if the user does not want the lift to automatically revert to stairs.

10.6 Emergency stop

Should the lift make an unintended movement, or if it needs to be stopped in order to avoid injury, press the EMERGENCY STOP. To release the emergency stop, turn the button clockwise, and then the system is again ready for use.

10.7 ON/OFF switch

FlexStep V2 comes fitted with an ON/OFF switch. It is sited at the base of the control box on the right-hand side. This button is used to disconnect the power supply to the lift. If the user

Lifting platform up

Lifting platform down

Emergency stop

Bell (supplementary equipment)

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switches it off at the same time as activating the emergency stop, the lift will be completely powered off.

The ON/OFF switch is used in the pairing of wireless call stations (please see section 13). Power to the lift is switched on/off by activating the ON/OFF switch and the emergency stop (please see section 11.1). When power is again returned to the lift (and the emergency stop is released), the control system restarts (please see section 11.2).

10.8 Audible alarms

If “speak” is installed on the lift this will be activated in the event of an alarm. Otherwise an alarm tone will sound.

Speak

Activity/warning

Opening

The vertical safety barrier is opening

Closing

The vertical safety barrier is closing

Alarm: Overload alarm

The platform is overloaded.

Alarm: Battery fault – the lift cannot be used

The battery has a fault. Inadequate power supply (please see section 5 Technical Specifications)

Alarm: Under pan switch activated

Remove the object under the lift which is preventing downward movement

Alarm: IR stairs interrupted

Remove the object under the lift which is preventing downward movement

IR platform interrupted

Change from platform to staircase is not possible because someone/something is on the platform

Ding Ding Ding

Arriving at top/bottom level

Ding Ding Ding

The lift has become a staircase

ON/OFF switch

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Speak

Activity/warning

Warning – automatic operation

A warning that the lift has to become a staircase

BEEP-BEEP-BEEP…

The lift is in the process of becoming a staircase

…

Emergency stop pressed

The red emergency stop button has been pressed in. This must be released in order that the lift can function again

The lift is locked

The lift is locked with a key switch

Battery warning

Low battery level

Power supply is interrupted – connect or press emergency stop

Connect to a power supply or activate emergency stop in order to power off the lift

High tone followed a deeper tone

Low tone followed by higher tone

Identical tones (3 off)

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11. Operability

Under normal operating conditions the lift shall always be connected to an electrical outlet socket. It is very important that the power is not disconnected or switched off as long-standing power outage (10-20 hours) may result in discharged batteries and thus inoperability in which case the lift cannot be used until the batteries have been recharged. An audible alarm will sound if the power supply is interrupted (please see section 10.8).

11.1 Battery backup

In the event of power failure or if power to the control system gets disconnected for some other reason, the system will automatically switch to backup mode. This means that the system will continue to work, as the lift will then be powered by a backup battery. An audible alarm will sound in the event of power failure. The alarm will cease as soon as power is returned to the lift, and the system returns to normal operating mode. However, should it not be possible to immediately supply power and you wish to stop the alarm, press the emergency stop. (Be aware that the system will now need calibrating – please see below).

IMPORTANT! If the electrical power outlet has been disconnected and the emergency stop activated at the same time, the system will automatically switch to “safety mode” and will then need calibrating. (Please see below).

11.2 Calibration following emergency stop/power failure

The lift will require calibration if the emergency stop has been activated and the power supply interrupted, or if the system registers some other type of irregularity. The lift automatically goes into a special “safety mode” which only permits slow speed downward movement.

IMPORTANT! If you notice the lift not working as expected or if it stops after only a few inches, technical problems may have arisen which require attention by technically qualified personnel. Contact your dealer for further assistance.

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12. Maintenance

Clean the lift by wiping with a well-wrung cloth using water mixed with a mild detergent.

IMPORTANT: Do NOT use a high-pressure jet or rinse the lift directly using a hose. Do not use aggressive cleaning agents or similar on the lift, and avoid salt or sand coming into contact with the lift in connection with winter maintenance.

Any oiled wooden surfaces are to be regularly maintained (approx. every 3 months) with wood oil in order to ensure wood service life. Varnish according to need. Check beneath the lift regularly for any leaves, branches or other objects and remove these in order to ensure free movement. The mechanical maintenance of the lift shall normally only be undertaken in connection with the regular service inspections. These are to be performed by an authorised service technician. Should unexpected errors or jarring sounds occur, contact your dealer at once.

Remote controls (supplementary equipment)

A CR2032 battery is installed in the remote controls.

In order to ensure reliable function, swap the batteries every 2 years

DO NOT swallow coin cell batteries

Keep batteries out of reach of small children. Should a child swallow a battery, consult a physician immediately

DO NOT put the battery in trash. When disposing, comply with local ordinances or regulations

To swap the battery, do the following:

Handheld Remote

1. Loosen the screw on the rear of the remote control

2. Remove the back panel

3. Swap the battery

4. Refit the back panel and test

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Wall Mounted Remote

1. Remove the black Push button front, loosen the 2

screws (PH1), on the rear of the grey part, where the PCB with the battery is mounted

2. Swap the battery

3. Refit the parts and test

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13. How to pair the transmitter and receiver

13.1 Remote control and receiver

The transmitter and receiver must always be paired in order to work. The receiver will not react to a transmitter which is not paired with it. A receiver can be paired with up to 20 transmitters. A transmitter can be paired with several receivers if required. When a receiver is powered on (please see section 10.7) the RF-Status in the connection box will flash for 2

minutes. Or until it is paired with a transmitter.

How to pair the transmitter and receiver

How to reset the transmitter and receiver

To reset a remote control so that it is no longer paired, do as follows:

• Press the UP (↑) and DOWN (↓) buttons at the same time and hold them down for approx.

5 seconds until the control LED on the remote control begins to flash slowly.

• The remote control is now in installation mode for 2 minutes.

• Perform the following within the 2 minutes:

Press: UP(↑), UP(↑), DOWN(↓), DOWN(↓), UP(↑), DOWN(↓), UP(↑), DOWN(↓)

How to reset the receiver

• Switch the receiver on.

• Short-circuit JP1-1on the connection box board.

• When the control LED begins to flash rapidly, the receiver has been reset.

• Should the control LED not flash rapidly, this means that no receiver has been paired.

1. Ensure that there is power to the system. Press the

emergency stop and switch off the on/off switch on the side of the lift (please see section 10.7).

2. Press the UP (↑) and DOWN (↓) buttons on the remote

control at the same time and hold them down for approx. 5 seconds until the control LED on the remote control begins to flash slowly. The remote control is now in installation mode for 2 minutes.

3. Within these 2 minutes, release the red emergency stop

on the lift by turning it clockwise.

4. When the control LED on the remote control stops

flashing, it is paired with the lift.

5. Test the system so as to ensure the pairing has been

performed correctly; if not, repeat 1-5 above.

6. If you need to pair several remote controls to the receiver,

repeat step 2. above.

7. Switch on the on/off switch on the side of the lift.

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13.2 Wireless call station and receiver

The transmitter and receiver must always be paired in order to work. The receiver will not react to a transmitter which is not paired with it. A receiver can be paired with up to 20 transmitters. A transmitter can be paired with several receivers, if required. When a receiver is powered on (please see section 10.7) the RF-Status in the connection box will flash for 2 minutes. Or until it is paired with a transmitter.

How to pair the transmitter and receiver

The receiver, i.e. FlexStep must be switched off. The lift is switched on/off by activating

both the ON/OFF switch and the emergency stop.

2. Remove the front pushbutton and use a small screwdriver to short-circuit the SJ2 on the remote control* until the control LED on the remote control* begins to flash slowly.

(If not mounted, press the S4 button which has the same function).

The remote control* is now in installation mode for 2 minutes.

Within these 2 minutes, switch on the lift i.e. the FlexStep.

The control LED on the remote control* is associated with the lift when it stops flashing.

Test the system, to ensure the pairing has been performed correctly; if not, repeat steps 1.-5. above.

*Supplementary equipment

How to reset the transmitter and receiver

To reset a call station so that it is no longer paired with a particular lift, do as follows:

• Set dip switch S4 #1 to ON and press on the contact or connect (↑) or (↓) using a metal

object. The control LED on the call station will flash rapidly.

• The pairing with the receiver has now been erased.

• Return dip switch S4 #1 to off.

How to reset the receiver

• Switch the receiver on.

• Short-circuit JP1-1on the connection box board.

• When the control LED begins to flash rapidly, the receiver has been reset.

• Should the control LED not flash rapidly, this means that no receiver has been paired.

LED

SJ2

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14. Installation and handover form

The form below shall be filled out upon installation.

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15. Maintenance checklist

In addition to the general maintenance described in section 12, we recommend as the manufacturer, that routine inspections are undertaken at least every 6 months by an authorised service technician. The dealer you have bought the product from will offer this service, but if you wish to use another service provider, the owner of the lift is responsible for ensuring that the chosen service technician is qualified in the product in question. (Please also see: http://www.liftup.dk/en/distributors/ if necessary).

For safety reasons it is very important that these inspections are maintained, since lacking or improperly performed inspections may result in personal injury.

IMPORTANT! Before servicing the lift, the emergency stop button must be activated. This is to prevent accidental operation. It is the responsibility of the service technician to operate the emergency stop before servicing work is begun. NB. It is not enough to disconnect the power supply, as the system is fitted with a battery backup.

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A check form like the one below shall be filled out at each inspection. The form shall be filed by the company which has entered into the service agreement.

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16. Service logbook

The service logbook form shall be filled out after each inspection. The logbook shall be kept together with the lift.

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17. Spare parts and accessories

It is important to use only original spare parts and accessories. Replacement of parts may only be undertaken by a qualified service technician.

The use of non-original spare parts may void the factory warranty. Furthermore, product safety may be compromised, which may pose a risk to personal safety.

Spare part no.

Description

103332

Spare part package - FlexStep V2

100338

Micro Switch - Safety system - V4L IP67

100339

Emergency Stop Button

100413

Spring for ramp lock.

101139

Timing belt

102352

Control Board for FlexStep V2

102726

Print for connection box FS V2/EL X

102744

Motor for barrier, FS2

102759

POM guide for stairs/wall profile

102766

Brush for wall profile

102768

Spring for safety barrier contact

102769

Print for safety barrier contact

102890

Battery 12V 5Ah LiFePo4 Raizer / FlexStep V2

103008

IR Safety RX board - FlexStep V2

103009

IR Safety TX board - FlexStep V2

103011

IR Termination board - FlexStep V2

103033

Plastic washer for steps, FS2

103080

Power supply unit 36 V

103090

Circlip for steps, FS2

103091

E-chain for FS2

103092

Mounting bracket for E-chain

103094

Motor for ramp FS2

103108

Complete spindle unit with motor

103289

Push button, FS2, arrow, outdoor

103290

Push button, FS2, bell, outdoor

103333

Programming Cable FS2

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18. Disassembly

In order to ensure correct disassembly for any re-use in another installation, we recommend using an authorised service technician. Contact your dealer for assistance with disassembly.

Bear in mind that there may be a risk of overturning when FlexStep V2 is detached from the building structure.

19. Disposal

It is the duty of the owner to dispose of the product in accordance with the regulations applicable at the time. Please note that the control unit and remote control contain batteries, which must be disposed of separately.

Do not dispose of batteries or electrical or electronic equipment with unsorted household rubbish. When disposing of this device, ensure compliance with local ordinances and regulations.

Consider contacting your dealer for assistance with disposal.

20. Right of complaint

The right of complaint encompasses the at any time applicable rules regarding the right of complaint. Please read more about this in the terms of sale and delivery: https://www.liftup.us/about-liftup-inc/general-conditions/

IMPORTANT! If the prescribed service inspections are not maintained, the right of complaint may be lost. Failing to perform these inspections can also have serious consequences for product safety. It rests with the customer to ensure compliance with the prescribed service inspections at all times.

Enjoy using your new FlexStep V2!

Best regards,

Liftup Inc.

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