liftup FlexStep V2 User Manual

Liftup Inc. | 4809 Ehrlich Road | Suite 105 | FL – 33624, Tampa | T: +1 844 543 8878 | M: info@liftup.us | www.liftup.us
User manual
FlexStep V2
USER MANUAL – FLEXSTEP V2 – US VERSION 1.3
USER MANUAL – FLEXSTEP V2 – US VERSION 1.3
Liftup Inc. | 4809 Ehrlich Road | Suite 105 | FL – 33624, Tampa | T: +1 844 543 8878 | M: info@liftup.us | www.liftup.us
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Contents
1. Foreword ................................................................................................................................................... 4
2. Declarations .............................................................................................................................................. 5
2.1 Regulatory Approvals ........................................................................................................................ 8
2.2 EC declaration of conformity .......................................................................................................... 9
3. Type certificate ......................................................................................................................................10
4. Intended use ...........................................................................................................................................11
5. Technical specifications ........................................................................................................................12
6. Safety instructions .................................................................................................................................15
6.1 Installation and maintenance .........................................................................................................15
6.2 Unintended movements of FlexStep V2.....................................................................................15
6.3 Lift movement ...................................................................................................................................15
6.4 Avoiding personal injury .................................................................................................................15
6.5 Overload of the lift ..........................................................................................................................15
6.6 Personal safety ..................................................................................................................................16
6.7 Anti-crushing .....................................................................................................................................16
6.8 Infrared anti-crushing feature ........................................................................................................17
6.9 Barriers ...............................................................................................................................................17
6.10 Handling ..............................................................................................................................................18
6.11 Emergency lighting ...........................................................................................................................18
7. Functionality ...........................................................................................................................................18
8. Assembly .................................................................................................................................................19
9. Start-up ....................................................................................................................................................19
10. Operating the FlexStep V2 .................................................................................................................19
10.1 Daily use .............................................................................................................................................20
10.2 Operating FlexStep V2 from the TOP level ..............................................................................20
10.3 Operating FlexStep V2 from the BOTTOM level ....................................................................21
10.4 Operating FlexStep V2 on the platform .....................................................................................21
10.5 Return to stairs and auto-return ..................................................................................................22
10.6 Emergency stop ................................................................................................................................22
10.7 ON/OFF switch ................................................................................................................................22
10.8 Audible alarms ..................................................................................................................................23
11. Operability ..............................................................................................................................................25
11.1 Battery backup ..................................................................................................................................25
11.2 Calibration following emergency stop/power failure ..............................................................25
USER MANUAL FLEXSTEP V2 US VERSION 1.3
Liftup Inc. | 4809 Ehrlich Road | Suite 105 | FL – 33624, Tampa | T: +1 844 543 8878 | M: info@liftup.us | www.liftup.us
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12. Maintenance ............................................................................................................................................26
13. How to pair the transmitter and receiver ......................................................................................28
13.1 Remote control and receiver ........................................................................................................28
13.2 Wireless call station and receiver ................................................................................................29
14. Installation and handover form ..........................................................................................................30
15. Maintenance checklist ..........................................................................................................................31
16. Service logbook .....................................................................................................................................33
17. Spare parts and accessories ................................................................................................................34
18. Disassembly ............................................................................................................................................35
19. Disposal ...................................................................................................................................................35
20. Right of complaint .................................................................................................................................35
USER MANUAL FLEXSTEP V2 US VERSION 1.3
Liftup Inc. | 4809 Ehrlich Road | Suite 105 | FL – 33624, Tampa | T: +1 844 543 8878 | M: info@liftup.us | www.liftup.us
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1. Foreword
Congratulations on your new FlexStep V2 –an aesthetic and innovative 2-in-1 solution providing you with both an ordinary staircase and a sophisticated wheelchair lift – be it in your home, office or other place.
This is an original user manual for your new FlexStep V2.
It is important to read this manual before using the lift
Setup and installation MUST be undertaken by a qualified Liftup service technician, so as to ensure correct assembly. Improper assembly can lead to unintended risk of personal injury.
FlexStep V2 is an elegant combination of regular stairs and wheelchair lift, which easily provides wheelchair users and the walking-impaired access between two levels.
The lift is easy to operate using operating panels mounted on the wall, on the lift, or by means of a remote control.
USER MANUAL FLEXSTEP V2 US VERSION 1.3
Liftup Inc. | 4809 Ehrlich Road | Suite 105 | FL – 33624, Tampa | T: +1 844 543 8878 | M: info@liftup.us | www.liftup.us
5
2. Declarations
Corporate Office:
Manufacturer
Liftup Inc. 4809 Ehrlich Road Suite 105 FL – 33624, Tampa Phone: +1 844 543 8878 www.liftup.us
Liftup A/S Hagensvej 21 DK–9530 Stoevring Denmark Phone: +45 9686 3020 www.liftup.dk
Copyright and Trademarks
© Liftup A/S. All rights reserved. Liftup, the Liftup logo and Liftup are trademarks of Liftup A/S, registered in the United States and in other countries. All other trademarks are the property of their respective owners.
The following Product Limited Warranty gives Resellers specific legal rights. You may have others, which vary from state/jurisdiction to state/jurisdiction.
Product Limited Warranty
Subject to the terms and conditions set forth herein, Liftup A/S (
“Liftup”
) makes the following
warranty only to its Resellers who purchase the FlexStep V2 product (
“Product”
) directly from Liftup: for a period of one (1) year from the date of shipment from Liftup, the Product will substantially conform to Liftup’s standard published specifications for the Product and the Product hardware will be substantially free from defects in materials and workmanship. The foregoing warranty shall not apply to embedded software/firmware components.
THIS PRODUCT LIMITED WARRANTY IS PROVIDED TO RESELLERS AND TO RESELLERS ONLY. RESELLER IS SOLELY RESPONSIBLE FOR ANY AND ALL WARRANTIES MADE TO ITS CUSTOMERS, AND LIFTUP MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AND SHALL HAVE NO OBLIGATIONS OR LIABILITY TO RESELLER’S CUSTOMERS OR END­USERS OF THE PRODUCT. RESELLER SHALL NOT MAKE ANY REPRESENTATIONS OR
WARRANTIES ON LIFTUP’S BEHALF, AND SHALL FULLY INDEMNIFY, DEFEND AND
HOLD LIFTUP HARMLESS FROM ANY BREACH OF THE FOREGOING. IF RESELLER DISTRIBUTES PRODUCT TO END-USER CUSTOMERS, RESELLER SHALL BE SOLELY RESPONSIBLE FOR PREPARING AND PROVIDING PRODUCT WARRANTIES AND PRODUCT LITERATURE TO END-USERS.
Warranty Remedies
If the Product fails during the warranty period for reasons covered by this Product Limited Warranty and Reseller notifies Liftup of such failure during the warranty period, Liftup is at option to repair OR replace the nonconforming Product, OR refund the purchase price paid by Reseller for the Product, provided that Reseller returns the Product to Liftup in accordance with Liftup’s standard return material authorization procedures or as otherwise instructed by Liftup.
USER MANUAL FLEXSTEP V2 US VERSION 1.3
Liftup Inc. | 4809 Ehrlich Road | Suite 105 | FL – 33624, Tampa | T: +1 844 543 8878 | M: info@liftup.us | www.liftup.us
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Warranty Exclusions and Disclaimers
The foregoing Product Limited Warranty shall only apply in the event and to the extent that (i) the Product is properly and correctly installed, configured, interfaced, maintained, stored and
operated in accordance with Liftup’s specifications, and (ii) the Product is not modified or
misused. This Product Limited Warranty shall not apply to, and Liftup shall not be responsible for, defects or performance problems resulting from: (a) the combination or utilization of the Product with hardware or software products, information, data, systems, interfaces, services or devices not made, supplied or specified by Liftup; (b) the operation of the Product under any
specifications other than, or in addition to, Liftup’s standard published specifications for the
Product; (c) the unauthorized installation, modification or use of the Product; (d) damage caused by: accident, lightning or other electrical discharge, water immersion or spray, or exposure to environmental conditions for which the Product is not intended; or (e) normal wear and tear on consumable parts, including by way of example and without limitation, batteries.
LIFTUP DOES NOT WARRANT OR GUARANTEE THE RESULTS OBTAINED THROUGH THE USE OF THE PRODUCT. THE FOREGOING TERMS OF THE PRODUCT LIMITED
WARRANTY STATE LIFTUP’S ENTIRE LIABILITY, AND RESELLER’S EXCLUSIVE REMEDIES,
RELATING TO THE USE AND PERFORMANCE OF THE PRODUCT EXCEPT AS OTHERWISE EXPRESSLY PROVIDED FOR IN THIS PRODUCT LIMITED WARRANTY, THE PRODUCT, ACCOMPANYING DOCUMENTATION AND MATERIALS, AND/OR ANY EMBEDDED SOFTWARE/FIRMWARE AND UPDATES THERETO ARE PROVIDED “AS-IS” AND WITHOUT EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, BY EITHER LIFTUP OR ANYONE WHO HAS BEEN INVOLVED IN ITS CREATION, PRODUCTION, INSTALLATION OR DISTRIBUTION, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. THE STATED EXPRESS WARRANTIES ARE IN LIEU OF ALL OBLIGATIONS OR LIABILITIES ON THE PART OF LIFTUP ARISING OUT OF, OR IN CONNECTION WITH, THE PRODUCT. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING:
THE PRODUCT MAY CONTAIN TECHNOLOGY THAT IS NOT FAULT TOLERANT AND IS NOT DESIGNED, MANUFACTURED OR INTENDED FOR USE IN ENVIRONMENTS OR APPLICATIONS IN WHICH THE FAILURE OF THE PRODUCT WOULD LEAD TO DEATH, PERSONAL INJURY OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE OR SEVERE FINANCIAL LOSS. ANY USE OR DISTRIBUTION BY RESELLER OR ITS CUSTOMERS IN CONNECTION WITH ANY SUCH ENVIRONMENT OR APPLICATION SHALL BE AT
RESELLER’S AND ITS CUSTOMERS’ SOLE RISK, AND LIFTUP SHALL HAVE NO LIABILITY
WHATSOEVER IN CONNECTION THEREWITH. RESELLER SHALL INDEMNIFY AND HOLD LIFTUP AND ITS SUPPLIERS HARMLESS FROM ANY CLAIM BROUGHT AGAINST
LIFTUP WHICH ARISES FROM RESELLER’S USE OR DISTRIBUTION OF THE PRODUCT IN
CONNECTION WITH SUCH ENVIVRONMENTS OR APPLICATIONS. SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON DURATION OR THE EXCLUSION OF AN IMPLIED WARRANTY, SO CERTAIN OF THE ABOVE LIMITATIONS MAY NOT APPLY TO EVERY RESELLER.
USER MANUAL FLEXSTEP V2 US VERSION 1.3
Liftup Inc. | 4809 Ehrlich Road | Suite 105 | FL – 33624, Tampa | T: +1 844 543 8878 | M: info@liftup.us | www.liftup.us
7
Embedded Software/Firmware
The Product and associated tools, if any, may contain embedded software/firmware, which is licensed, not sold, and is only for use within the Product as an integral part thereof. Such embedded software/firmware (which includes all updates thereto) contains valuable trade secrets and is proprietary to Liftup A/S and its suppliers. To the greatest extent permitted by law, such embedded software/firmware may not be modified, copied, disassembled, decompiled or reverse engineered. Liftup reserves all other rights.
Limitation of Liability
LIFTUP’S ENTIRE LIABILITY REGARDING THE PRODUCT SHALL BE LIMITED TO THE
AMOUNT ACTUALLY PAID BY RESELLER FOR THE PRODUCT. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL LIFTUP OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES WHATSOEVER UNDER ANY CIRCUMSTANCE OR LEGAL THEORY RELATING IN ANY WAY TO THE PRODUCTS, ACCOMPANYING DOCUMENTATION AND MATERIALS, AND ANY EMBEDDED SOFTWARE/FIRMWARE AND UPDATES THERETO (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA OR ANY OTHER PECUNIARY LOSS), REGARDLESS OF WHETHER LIFTUP HAS BEEN ADVISED OF THE POSSIBILITY OF ANY SUCH LOSS AND REGARDLESS OF THE COURSE OF DEALING BETWEEN LIFTUP AND RESELLER. BECAUSE SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO EVERY RESELLER.
Notices
Class B Statement – Notice to Users. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communication. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Consult the dealer or an experienced radio/TV technician for help.
Changes and modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this equipment under Federal Communications Commission rules.
USER MANUAL FLEXSTEP V2 US VERSION 1.3
Liftup Inc. | 4809 Ehrlich Road | Suite 105 | FL – 33624, Tampa | T: +1 844 543 8878 | M: info@liftup.us | www.liftup.us
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2.1 Regulatory Approvals
FCC/IC
The radio module contained in the FlexStep V2 and associated remote comply with the FCC Part 15.249 and the Industry Canada requirements RSS-GEN, RSS-210 The radio module contained in the FlexStep V2 and associated remotes complies with Part 15 of the FCC rules and with Industry Canada license exempt standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. The radio module contained in the FlexStep V2 and associated remotes are SAR test excluded according to FCC KDB 447498, RSS102 and EN 62479 at separation distances larger than 5 mm and less than 50 mm. With respect to radiofrequency radiation exposure Information, it is declared; that this equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This gives an extra margin, since the remote control normally, only is used in
“controlled environment” for approx. 30 seconds when lifting, and typically only a few times a
day.
FlexStep V2 contains:
Handheld Remote1
Wall mounted Remote2:
FCC ID:
2AK8H-MODULE1
FCC ID:
2AK8H-REMOTE1
FCC ID:
2AK8H-REMOTE2
IC:
22516-MODULE1
IC:
22516-REMOTE1
IC:
22516-REMOTE2
EU Declaration of Conformity: CE (Machinery Directive and RED (Radio module and remote))
ASME 18.1 2014 (US/FDA)
The FlexStep V2 complies with key requirements of the ASME 18.1 Safety Standard for Platform lifts and Stairway Chairlifts, section 5 “Private Residence Platform Lifts”. Please note that not all possible configurations of the FlexStep V2 are in compliance – consult your reseller for further
information.
USER MANUAL FLEXSTEP V2 US VERSION 1.3
Liftup Inc. | 4809 Ehrlich Road | Suite 105 | FL – 33624, Tampa | T: +1 844 543 8878 | M: info@liftup.us | www.liftup.us
9
2.2 EC declaration of conformity
Directive 2006/42/EC on machinery
Manufacturer: Liftup A/S Address: Hagensvej 21, DK-9530 Støvring, Denmark Telephone no.: +45 9686 3020
hereby declares that:
Lift: FlexStep V2
Combination stairlift for wheelchair users and the walking-impaired
Year: 2015
conforms to the key health and safety requirements of Directive 2006/42/EC on machinery.
Relevant parts of the following were, for example, used in the assessment:
DS/EN 60204 Safety of machinery – Electrical equipment of machines. DS/EN 13849-1 and -2 Safety-related parts of control systems
Director Flemming Eriksen ______________________ ______________________________
Title Name
Liftup A/S, Hagensvej 21, DK-9530 Støvring, Denmark
________________________________________________
Place
2015-10-01 _____________________________
Date Signature
USER MANUAL – FLEXSTEP V2 – US VERSION 1.3
Liftup Inc. | 4809 Ehrlich Road | Suite 105 | FL – 33624, Tampa | T: +1 844 543 8878 | M: info@liftup.us | www.liftup.us
10
3. Type certificate
USER MANUAL FLEXSTEP V2 US VERSION 1.3
Liftup Inc. | 4809 Ehrlich Road | Suite 105 | FL – 33624, Tampa | T: +1 844 543 8878 | M: info@liftup.us | www.liftup.us
11
4. Intended use
The FlexStep V2 is a motorized lift device intended as a means for a wheelchair user or a walking impaired person to move from one level to another.
The lift application of the FlexStep V2 is solely for the use of wheelchair users or the walking­impaired.
Read this user manual thoroughly before using the lift.
The maximum load is 400 kg (880 lbs) or a maximum of 2 persons evenly distributed on the platform.
IMPORTANT! The platform must NOT be used for goods transport, including loaded pallets or other types of heavy loads.
IMPORTANT! No persons must be on the FlexStep V2 when it is moving to or from stair mode.
IMPORTANT! The owner of this FlexStep V2 is obliged to maintain it according to the Maintenance Guide in section 12.
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