Lift-master 1215E User Manual
The Chamberlain Group, Inc.
845 Larch Avenue
Elmhurst, Illinois 60126-1196
Owner’s Manual
■ Please read this manual and the enclosed safety materials carefully!
■ Fasten the manual near the garage door after installation.
■ Periodic checks of the opener are required to ensure safe operation.
■ The model number label is located on the front panel of your opener.
®
GARAGE DOOR OPENER
For Residential Use Only
Model 1215E FS2
Model 1225E FS2
2
Introduction 2-8
Safety symbol and signal word review........................2
Preparing your garage door ........................................3
Tools needed...............................................................3
Planning ..................................................................4-6
Carton inventory..........................................................7
Hardware inventory .....................................................8
Assembly 9-15
Assemble rail & attach the pulley bracket..............9-10
Install the trolley.........................................................11
Fasten the rail to the motor unit ................................12
Install the chain and sprocket cover ....................13-14
Tighten the chain.......................................................15
Installation 15-28
Installation safety instructions ...................................15
Determine the header bracket location................16-17
Install the header bracket..........................................18
Attach the rail to the header bracket.........................19
Position the opener ...................................................20
Hang the opener .......................................................21
Install the door control...............................................22
Install the lights .........................................................23
Attach the emergency release rope and handle .......23
Electrical requirements..............................................24
Fasten the door bracket.......................................25-26
Connect the door arm to the trolley .....................27-28
Adjustment 29-31
Adjust the travel limits ...............................................29
Adjust the force .........................................................30
Test the safety reversal system.................................31
Operation 32-35
Operation safety instructions ....................................32
Using your garage door opener ................................32
Using the wall-mounted door control ........................33
To open the door manually .......................................33
Care of your garage door opener .............................34
Having a problem?...............................................34-35
Programming 36-37
To add or reprogram a hand-held remote control .....36
To erase all codes .....................................................36
3-Button remote controls...........................................36
To add, reprogram or change
a Keyless Entry PIN ..................................................37
Repair Parts 38
Accessories 39
Service Numbers 40
Warranty 40
TABLE OF CONTENTS
When you see these Safety Symbols and Signal
Words on the following pages, they will alert you to
the possibility of serious injury or death if you do
not comply with the warnings that accompany them.
The hazard may come from something mechanical
or from electric shock. Read the warnings carefully.
When you see this Signal Word on the following
pages, it will alert you to the possibility of damage to
your garage door and/or the garage door opener if
you do not comply with the cautionary statements
that accompany it. Read them carefully.
Mechanical
Electrical
WARNING
WARNING
WARNING
WARNING
INTRODUCTION
Safety Symbol
and Signal Word Review
This garage door opener has been designed and tested to offer safe service provided it is installed, operated,
maintained and tested in strict accordance with the instructions and warnings contained in this manual.
WARNING
WARNING
CAUTION
3
To prevent damage to garage door and opener:
• ALWAYS disable locks BEFORE installing and operating
the opener.
• ONLY operate garage door opener at 120V, 60 Hz to
avoid malfunction and damage.
To prevent possible SERIOUS INJURY OR DEATH:
• ALWAYS call a trained door systems technician if
garage door binds, sticks, or is out of balance. An
unbalanced garage door may not reverse when
required.
• NEVER try to loosen, move or adjust garage door, door
springs, cables, pulleys, brackets or their hardware, all
of which are under EXTREME tension.
• Disable ALL locks and remove ALL ropes connected to
garage door BEFORE installing and operating garage
door opener to avoid entanglement.
Preparing your garage door
Before you begin:
• Disable locks.
• Remove any ropes connected to garage door.
• Complete the following test to make sure your
garage door is balanced and is not sticking or
binding:
1. Lift the door about halfway as shown. Release
the door. If balanced, it should stay in place,
supported entirely by its springs.
2. Raise and lower the door to see if there is any
binding or sticking.
If your door binds, sticks, or is out of balance, call a
trained door systems technician.
Tools needed
During assembly, installation and adjustment of the
opener, instructions will call for hand tools as
illustrated below.
WARNING
WARNING
WARNING
WARNING
Sectional Door
One-Piece Door
WARNING
CAUTION
Carpenter's
Level (Optional)
Drill
2
1
Tape Measure
4 mm, 5 mm and
8 mm Drill Bits
Pencil
Hack Saw
Wire Cutters
Claw Hammer
Pliers
Stepladder
Sockets and Wrench
Screwdriver
Adjustable End Wrench
4
SECTIONAL DOOR INSTALLATION
Planning
Identify the type and height of your garage door.
Survey your garage area to see if any of the
conditions below apply to your installation. Additional
materials may be required. You may find it helpful to
refer back to this page and the accompanying
illustrations as you proceed with the installation of
your opener.
Depending on your requirements, there are several
installation steps which may call for materials or
hardware not included in the carton.
• Installation Step 1 – Look at the wall or ceiling
above the garage door. The header bracket must
be securely fastened to structural supports.
• Installation Step 5 – Do you have a finished ceiling
in your garage? If so, a support bracket and
additional fastening hardware may be required.
• Do you have an access door in addition to the
garage door? If not, Model 1702E Outside Quick
Release is required. See Accessories page.
• Look at the garage door where it meets the floor.
Any gap between the floor and the bottom of the
door must not exceed 6 mm. Otherwise, the safety
reversal system may not work properly. See
Adjustment Step 3. Floor or door should be
repaired.
SECTIONAL DOOR INSTALLATIONS
• Do you have a steel, aluminum, fiberglass or glass
panel door? If so, horizontal and vertical
reinforcement is required (Installation Step 10).
• The opener should be installed above the center of
the door. If there is a torsion spring or center
bearing plate in the way of the header bracket, it
may be installed within 1.2 m to the left or right of
the door center. See Installation Steps 1 and 10.
Horizontal and vertical reinforcement
is needed for lightweight garage doors
(fiberglass, steel, aluminum, door with
glass panels, etc.). See page 25 for details.
Header Wall
— — — — — — — —
Vertical
Centerline
of Garage Door
Slack in chain tension
is normal when
garage door is closed
Torsion
Spring
OR
Wallmounted
Door
Control
Extension
Spring
Access
Door
FINISHED CEILING
Support bracket &
fastening hardware
is required.
See page 21.
Header
Bracket
Garage
Door
Spring
Chain Pulley
Bracket
Motor unit
CLOSED POSITION
Trolley
Safety Reversing Sensor
(Optional Accessory)
Gap between floor
and bottom of door
must not exceed 6 mm.
Safety Reversing Sensor
(Optional Accessory)
Header
Wall
Garage
Door
Door Bracket
Straight
Door
Arm
Curved
Door
Arm
Emergency
Release
Rope & Handle
5
Planning (Continued)
ONE-PIECE DOOR INSTALLATIONS
• Generally, a one-piece door does not require
reinforcement. If your door is lightweight, refer to
the information relating to sectional doors in
Installation Step 10.
• Depending on your door’s construction, you may
need additional mounting hardware for the door
bracket (Step 10).
Without a properly working safety reversal system,
persons (particularly small children) could be
SERIOUSLY INJURED or KILLED by a closing garage
door.
• The gap between the bottom of the garage door and
the floor MUST NOT exceed 6 mm. Otherwise, the
safety reversal system may not work properly.
• The floor or the garage door MUST be repaired to
eliminate the gap.
WARNING
ONE-PIECE DOOR WITHOUT TRACK
ONE-PIECE DOOR WITH TRACK
CLOSED POSITION
WARNING
Slack in Chain Tension
is Normal
Garage Door is Closed
Header
Wall
Safety
Reversing Sensor
Gap between floor and bottom
Safety
Reversing Sensor
(Optional Accessory)
of door must not exceed 6 mm.
(Optional Accessory)
When
Access
Door
FINISHED CEILI
Support
bracket
& fastening
hard
ware is re
See page 21.
Wall-mo
unted
Door
Control
Garage
quired.
Header
Wall
Door
NG
Header
Bracket
Bracket
Garage
Door
Spring
Door Bracket
Motor Unit
Chain
Pulley
Trolley
Straight
Door
Arm
Curved
Door
Arm
Chain
Manual
Release
Rope & Handle
Gap between floor
and bottom of door
Safety Reversing
Sensor
(Optional Accessory)
must not exceed 6 mm
Access
Door
Safety Reversing
Sensor
(Optional Accessory)
WallMounted
Door
Control
Header
Wall
Garage
Door
CLOSED POSITION
Cable
Pulley Bracket
Header
Bracket
Door
Bracket
Trolley
Curved
Door Arm
Straight
Door
Arm
Emergency Release
Rope & Handle
Chain
Rail
6
SLIDING GATE INSTALLATION
SWINGING GATE INSTALLATION
Planning (Continued)
GATE INSTALLATIONS
• It is recommended that you attach fine mesh or
screening across the inside of swinging or sliding
gates in order to prevent intruders from reaching
through the bars and releasing the trolley from the
door arm or pressing the door control button.
• The opener must be protected from rain and/or
moisture.
Without a properly working safety reversal system,
persons (particularly small children) could be
SERIOUSLY INJURED or KILLED by a closing gate.
• Activate gate ONLY when the gate is in full view and
free from any obstructions.
• ALWAYS keep gate in sight until completely closed.
NEVER permit anyone to cross the path of the moving
gate.
• ALWAYS keep gate in good repair and make sure it
moves freely. An improperly maintained gate may not
reverse when required and could result in SEVERE
PERSONAL INJURY or DEATH.
WARNING
WARNING
Safety Reversing Sensor
(Optional Accessory)
Header Wall
Safety Reversing Sensor
(Optional Accessory)
Safety Reversing Sensor
(Optional Accessory)
Safety Reversing Sensor
(Optional Accessory)
7
Your garage door opener is packaged in two cartons
which contains the motor unit and the parts illustrated
below. Note that accessories will depend on the
model purchased. If anything is missing, carefully
check the packing material.
Parts may be stuck in the foam. Hardware for
assembly and installation is shown on the next page.
Save the carton and packing material until installation
and adjustment is complete.
Carton Inventory
Model 1225E Only Model 1215E Only
Model 1215E
Model 1225E
Model 1225E Only Model 1215E Only
Model 1220E Only
K
C
O
L
LIGHT
41A5276-14
Multi-Function
Door Control
1B3117
Rail
Center Section
R
O
O
D
E
G
A
R
A
G
TO
183B110
Rail End Section (each)
Model 1210E Only
41A5577-1
Lighted Door
Control Button
Model 1220E Only
Model 1210E
971-315LM
SECURITY✚
Single-Button
Remote Control Transmitter (2)
®
Y
L
N
O
T
N
U
O
M
G
N
I
L
I
E
C
P
U
41A4353
Header Bracket
Model 1210E Only
Motor Unit and Light Lens
OR
Model 1220E
Motor Unit with 2 Light Lenses
41B4494-1
2-Conductor Bell Wire
White & White/Red
41A3489
Trolley
41A3611-2
Chain in
Dispensing Carton
41A4208
Chain Spreader
and Screws
12B350
Hanging Brackets
Chain Pulley
Bracket
41A2780
31D380
Sprocket Cover
178B35
Curved Door
Arm Section
41A5047
Door Bracket
Safety Labels
Literature
178B34
Straight Door
Arm Section
and
Hardware Inventory
Separate all hardware and group as shown below for the assembly and installation procedures.
8
Assembly Hardware 41A3534
Washered Bolt
5/16"-18x1/2" (2)
(mounted in opener)
Lag Screw
5/16"-9x1-5/8" (4)
Hex Bolt
5/16"-18x7/8" (3)
Trolley
Threaded Shaft (1)
Installation Hardware 41A3535
Hex Bolt
5/16"-18x7/8" (4)
Nut
5/16"-18 (5)
Nut
5/16"-18 (6)
Carriage Bolt
1/4"-20x1/2" (12)
Lock Washer
5/16" (4)
Master Link (2)
Lock Washer
5/16" (6)
Lock Nut
1/4"-20x7/16" (12)
Carriage Bolt
5/16"-18x2-1/2" (2)
Clevis Pin
5/16"x2-3/4" (1)
Screw
6ABx1-1/4" (2)
Clevis Pin
5/16"x1" (2)
Ring Fastener (3)
Drywall Anchors (2)
NOTICE
Handle
Rope
Insulated
Staples (10)
9
ASSEMBLY STEP 1
For Sectional and
One-Piece Doors ONLY
Assemble the Rail and
Attach the Chain Pulley Bracket
To avoid installation difficulties, do not run the
garage door opener until instructed to do so.
1. Place the 3 rail sections on a flat surface for
assembly. The end sections are
identical. The center section must be
positioned with the braces against
the end sections as shown. Make
sure the "directional arrow" on the
center section is pointing toward the
front (to door). Study the illustration
carefully.
2. Bolt rail sections together with the
hardware illustrated and from the
direction indicated. (When
assembled, rail has a front-to-back position as
shown.)
NOTE: If rail is not assembled exactly as shown,
trolley will not travel smoothly along length of rail
or it will hit against nuts.
3. Position the chain pulley bracket on the front end
of the rail as shown. Fasten securely with the
hardware provided.
NOTE: When tightening the bolts be sure to keep
bracket parallel to the rail. Otherwise, the rail may
bow when the opener is operated.
Rail
(Center Section)
1/4'' Lock Nut
RAIL FRONT
(TO DOOR)
Chain pulley bracket
attaches to FRONT
END of Rail
Rail
(End Section)
RAIL BACK
(TO OPENER)
Rail
(End Section)
Carriage Bolt
1/4"-20x1/2"
Brace
Brace
Square Carriage
Bolt Holes
TO
G
A
R
AGE D
O
O
R
11 mm Socket Wrench
13 mm Socket Wrench
HARDWARE SHOWN ACTUAL SIZE
Hex Bolt
5/16"-18x7/8"
Lock Nut
1/4"-20
Nut
5/16"-18
Carriage Bolts
1/4"-20x1/2"
Lock Washer
5/16"
Chain Pulley
Bracket
Lock Washer
5/16"
Hex Bolts
5/16"-18x7/8"
Rail Bracket & Rail Must Be Aligned
Nut
5/16"
10
ASSEMBLY STEP 1
For Sliding and Swinging Gates ONLY
Assemble the Rail and
Attach the Chain Pulley Bracket
To avoid installation difficulties, do
not run the garage door opener until
instructed to do so.
1. Place the 3 rail sections on a flat
surface for assembly. The end
sections are identical. Make sure the
"arrow label" on the center section is
pointing in the direction shown in the
illustration.
2. Connect the center section and the
1/4" lock nuts to the end sections
from the same side, as shown.
NOTE: If rail is not assembled exactly as shown,
trolley will not travel smoothly along length of rail
or it will hit against nuts.
3. Insert the carriage bolts from the opposite side of
the end sections. Tighten the nuts. When
assembled, rail has a front-to-back position as
shown.
4. Position the chain pulley bracket on the front end
of the rail as shown. Fasten securely with the
hardware provided.
NOTE: When tightening the bolts be sure to keep
bracket parallel to the rail. Otherwise, the rail may
bow when the opener is operated.
Rail
(Center Section)
1/4'' Lock Nut
Chain pulley bracket
attaches to this
end of Rail
Rail
(End Section)
Carriage Bolt
1/4"-20x1/2"
Brace
Square Carriage
Bolt Holes
TO GARAGE DOOR
AWAY FROM
OPENER
Brace
Rail
(End Section)
Rail connects to
opener at this end.
Tuerca de 1/4"
Riel
(SecciÛn Extrema)
El sostÈn de la polea
del cable se fija a este
extremo del riel.
13 mm Socket Wrench
11 mm Socket Wrench
HARDWARE SHOWN ACTUAL SIZE
Hex Bolt
5/16"-18x7/8"
Lock Nut
1/4"-20
Nut
5/16"-18
Carriage Bolts
1/4"-20x1/2"
Lock Washer
5/16"
Hex Bolts
5/16"-18x7/8"
Rail Bracket & Rail Must Be Aligned
Nut
5/16"
Chain Pulley
Bracket
Lock Washer
5/16"
11
ASSEMBLY STEP 2
For Sectional and One-Piece Doors Only
Install the Trolley
• Attach the trolley threaded shaft to the trolley with
the lock washer and nuts as shown.
• As a temporary stop, insert a screwdriver into the
hole in the front end of the rail.
• Slide the trolley assembly along the rail to the
screwdriver stop.
NOTE: If trolley hits against any nuts on the rail,
the bolts and nuts were attached from the wrong
side and must be repositioned. Review Assembly
Step 1.
Trolley
Threaded
Shaft
Lock Washer
5/16"
Outer Nut
5/16"
Inner Nut
5/16"
Trolley
Temporary Stop
Screwdriver
T
O
G
A
R
A
G
E
D
O
O
R
HARDWARE SHOWN ACTUAL SIZE
ASSEMBLY STEP 2
For Sliding and Swinging Gates Only
Install the Trolley
• Attach the trolley threaded shaft to the trolley with
the lock washer and nuts as shown.
• Insert a hex bolt into the hole in the front end of
the rail.
• Slide the trolley assembly along the rail until it
rests against the hex bolt (trolley stop).
NOTE: If trolley hits against any nuts on the rail,
the bolts and nuts were attached from the wrong
side and must be repositioned. Review Assembly
Step 1.
Outer Nut
5/16"
Trolley
Threaded
Shaft
Lock Washer
5/16"
Inner Nut
5/16"
TO GARAGE DOOR
Hex Bolt
Trolley Stop
Hex Bolt
5/16"-18x7/8"
Nut
5/16"-18
Lock Washer
5/16"
Cable Pulley
Bracket
HARDWARE SHOWN ACTUAL SIZE
Lock Washer
5/16"
Nut
5/16"-18
Hex Bolt
5/16"-18x7/8"
Nut
5/16"-18
Lockwasher
5/16"
12
ASSEMBLY STEP 3
Fasten the Rail to the Motor Unit
• Place the opener on packing material to protect
the cover. For convenience, put a support under
the chain pulley bracket.
• Remove the two 5/16"-18x1/2" washered bolts
mounted in the top of the motor unit.
• Align the holes in the back section of the rail with
the holes in the motor unit.
• Fasten the rail with the two washered bolts
previously removed. Tighten securely. Remember
to use only these bolts! Any other bolts will
cause serious damage to the opener.
• Insert a 5/16"-18x7/8" hex bolt into the cover
protection bolt hole in the rail as shown. Tighten
securely with a 5/16" lock washer and nut.
NOTE: This bolt prevents trolley over-travel. Keep a
25 mm minimum between the trolley and this bolt
when adjusting travel limits (see page 29).
Model 1225E Only: Attach chain spreader with
#8x1" hex screws and washers as shown.
HARDWARE SHOWN ACTUAL SIZE
To avoid serious damage to opener, ONLY use
bolts/fasteners mounted in top of motor unit.
WARNING
WARNING
WARNING
MODEL 1225E ONLY
CAUTION
#8x1"
Hex Screws
Chain
Spreader
Washered Bolt
5/16"-18x1/2"
Cover
Protection
Bolt Hole
Rail
(Back
Section)
Lock Washer
5/16"
Nut
5/16"-18
Hex Bolt
5/16"-18x7/8"
Washers
USE ONLY THIS
TYPE AND SIZE
BOLT
Hex Bolt
5/16"-18 x 7/8"
Nut 5/16"-18 Lock Washer 5/16"
ASSEMBLY STEP 4
For Sectional and One-Piece Doors Only
Install the Chain
and Attach the Sprocket Cover
INSTALLING THE CHAIN
1. Dispense a few inches of
chain from carton and
fasten to trolley with a
master link from the
hardware bag. (Figure 1).
• Push pins of master link
bar through chain link
and hole in front end of trolley.
• Push master link cap over pins and past pin
notches.
• Slide clip-on spring over cap and onto pin
notches until both pins are securely locked in
place.
2. With the trolley against the screwdriver, dispense
the chain around the pulley.
3. Model 1215E:
• Continue along the rail and around the motor unit
sprocket (Figure 2). The sprocket teeth must
engage the chain. Continue forward to the trolley
threaded shaft.
Model 1225E:
• Continue along the rail and around the motor unit
sprocket (Figure 2). Proceed back around the
correct groove in the chain spreader (Figure 3).
The sprocket teeth must engage the chain.
4. Use the second master link to connect the chain to
the flat end of the shaft (Figure 1). Check to make
sure the chain is not twisted.
5. Remove the screwdriver.
ATTACHING THE SPROCKET COVER 1215E
ONLY
Insert the back tab in the slot on the back of the
mounting plate. Squeeze the cover slightly and insert
the front tab (Figure 4).
13
To avoid possible SERIOUS INJURY to fingers from
moving garage door opener:
• ALWAYS keep hand clear of sprocket while operating
opener.
• Securely attach sprocket cover BEFORE operating.
WARNING
Figure 2
Figure 4
Figure 1
Figure 3
One-Piece Doors
6-Tooth Sprocket Application (Model 1225E)
Sectional Doors
8-Tooth Sprocket Application (Model 1225E)
(6-tooth sprocket can be used if slower travel speed
is desired.)
Keep Chain
Taut When Dispensing
Leave Chain
& Cable
Inside Carton to
Prevent Kinking
WARNING
Master Link
Clip-On Spring
Master
Link Cap
Trolley
Flat End
of Trolley
Install Chain
In This Direction
Chain
Pulley
Bracket
Master
Link Bar
Chain
Spreader
Install Chain
In This Direction
Flat End of
Threaded Shaft
Pin Notch
Pin
Motor Unit
Sprocket
Front Tab Slot
Sprocket
Cover
Mounting
Plate
Back Tab Slot
Top of Motor Unit
Chain
Spreader
6-Tooth
Sprocket
Opener
Mounting Plate
Chain
Spreader
8-Tooth
Sprocket
Opener
Mounting Plate
14
ASSEMBLY STEP 4
For Sliding and Swinging Gates Only
Install the Chain
and Attach the Sprocket Cover
INSTALLING THE CHAIN
1. Dispense a few inches of
chain from carton and
fasten to trolley with a
master link from the
hardware bag. (Figure 1).
• Push pins of master link
bar through chain link
and hole in front end of trolley.
• Push master link cap over pins and past pin
notches.
• Slide clip-on spring over cap and onto pin notches
until both pins are securely locked in place.
2. To prevent the trolley from jamming against the
opener during operation, position trolley 5 to 15 cm
from the stop hole as shown. Then dispense the
chain around the opener sprocket (Figure 1). Make
sure the sprocket teeth engage the chain.
• Proceed around to the pulley bracket and forward
to the threaded trolley shaft.
3. Use the second master link to connect the chain to
the flat end of the shaft (Figure 1). Check to make
sure the chain is not twisted.
ATTACHING THE SPROCKET COVER 1215E ONLY
Insert the back tab in the slot on the back of the
mounting plate. Squeeze the cover slightly and insert
the front tab.
To avoid possible SERIOUS INJURY to fingers from
moving opener:
• ALWAYS keep hand clear of sprocket while operating
opener.
• Securely attach sprocket cover BEFORE operating.
WARNING
Sprocket
Motor Unit
Back
Tab Slot
Mounting
Plate
Install Chain
in this Direction
Master
Link Pin
Master Link
Clip-On Spring
Master Link
Clip-On Spring
Flat End
of Trolley
Trolley
Pin Notch
Flat End of
Threaded Shaft
Master
Link Cap
Rail
Master
Link Cap
Chain
Back Tab
Sprocket
Cover
Chain Link
Trolley Stop
(Hex Bolt)
5-15 cm
Pin Notch
Master
Link
Pin
Chain Link
Figure 1
Keep Chain
Taut When Dispensing
Leave Chain
& Cable
Inside Carton to
Prevent Kinking
WARNING
15
ASSEMBLY STEP 5
Tighten the Chain
• Spin the inner nut and lock washer down the
trolley threaded shaft, away from the trolley.
• To tighten the chain, turn outer nut in the direction
shown. AS YOU TURN THE NUT, KEEP THE
CHAIN FROM TWISTING.
• When the chain is approximately 13 mm above the
base of the rail at its midpoint, re-tighten the inner
nut to secure the adjustment.
Sprocket noise can result if chain is either too
loose or too tight.
NOTE: When installation is complete, you may
notice some chain droop with the door closed. This is
normal. If the chain returns to the position shown
when the door is open, do not re-adjust the chain.
NOTE: During future maintenance, ALWAYS pull the
emergency release handle to disconnect trolley
before adjusting chain.
You have now finished assembling your garage
door opener. Please read the following warnings
before proceeding to the installation section.
IMPORTANT INSTALLATION INSTRUCTIONS
1. READ AND FOLLOW ALL INSTALLATION WARNINGS
AND INSTRUCTIONS.
2. Install garage door opener only on properly balanced
and lubricated garage door. An improperly balanced
door may not reverse when required and could result in
severe injury or death.
3. All repairs to cables, spring assemblies and other
hardware MUST be made by a trained door systems
technician BEFORE installing opener.
4. Disable all locks and remove all ropes connected to
garage door BEFORE installing opener to avoid
entanglement.
5. Install garage door opener 2.1 m or more above floor.
6. Mount emergency release handle 1.8 m above floor.
7. NEVER connect garage door opener to power source
until instructed to do so.
8. NEVER wear watches, rings or loose clothing while
installing or servicing opener. They could be caught in
garage door or opener mechanisms.
9. Install wall-mounted garage door control:
• within sight of the garage door
• out of reach of children at minimum height of 1.5 m
• away from all moving parts of the door.
10. Place entrapment warning label on wall next to garage
door control.
11. Place manual release/safety reverse test label in plain
view on inside of garage door.
12. Upon completion of installation, test safety reversal
system. Door MUST reverse on contact with a 38 mm
obstruction on the floor.
To reduce the risk of SEVERE INJURY or DEATH:
WARNING
WARNING
INSTALLATION
Outer Nut
To Tighten Outer Nut
Chain
Base of Rail
Lock
Washer
13 mm
Inner Nut
To Tighten
Inner Nut
WARNING
16
INSTALLATION STEP 1
Determine the Header Bracket
Location
Installation procedures vary according to garage door
types. Follow the instructions which apply to your
door.
If your door is a canopy or dual-track style garage
door, a door arm conversion kit is REQUIRED.
Follow the installation instructions included with the
replacement door arm sectional.
SECTIONAL DOOR
AND ONE-PIECE DOOR WITH TRACK
1. Close the door and mark the inside vertical
centerline of the garage door.
2. Extend the line onto the header wall above the
door.
You can fasten the header bracket within 1.2 m
of the left or right of the door center only if a
torsion spring or center bearing plate is in the
way; or you can attach it to the ceiling (see
page 17) when clearance is minimal. (It may be
mounted on the wall upside down if necessary,
to gain approximately 1 cm.)
If you need to install the header bracket on a
38 mm board (on wall or ceiling), use lag screws
(not provided) to securely fasten the 38 mm board
to structural supports as shown here and on
page 17.
3. Open your door to the highest point of travel as
shown. Draw an intersecting horizontal line on the
header wall 5 cm above the high point. This height
will provide travel clearance for the top edge of the
door.
Proceed to Step 2, page 18.
To prevent possible SERIOUS INJURY or DEATH:
• Header bracket MUST be RIGIDLY fastened to
structural support on header wall or ceiling, otherwise
garage door might not reverse when required. DO NOT
install header bracket over drywall.
• Concrete anchors MUST be used if mounting header
bracket or 38 mm board into masonry.
• NEVER try to loosen, move or adjust garage door,
springs, cables, pulleys, brackets, or their hardware, all
of which are under EXTREME tension.
• ALWAYS call a trained door systems technician if
garage door binds, sticks, or is out of balance. An
unbalanced garage door might not reverse when
required.
WARNING
WARNING
Garage
Exterior
Track
Header
Wall
Ceiling
Header
Track
Wall
Highest Point
of Travel
Door
SECTIONAL DOOR
WITH CURVED TRACK
Track
Highest Point
of Travel
Door
Header
Wall
ONE-PIECE DOOR
WITH HORIZONTAL &
VERTICAL TRACK
Vertical
Centerline of
Garage Door
Door
Track
Finished
Ceiling
38 mm
Structural
Board
Supports
Header
Wall
Highest Point
of Travel
Track
Jamb
Hardware
ONE-PIECE DOOR
WITH HORIZONTAL
TRACK & JAMB
HARDWARE
Highest Point
of Travel
Header
Wall
CANOPY ONE-PIECE
DOOR WITH
VERTICAL TRACK
Door
EXAMPLE
Distance from top of door
(at highest point of travel) to floor ..........234 cm
Actual height of door.............................-224 cm
Remainder................................................10 cm
Add.........................................................+20 cm
Bracket height on header wall................=30 cm
(Measure UP from top of CLOSED door.)
Proceed to Step 2, page 18.
17
ONE-PIECE DOOR WITHOUT TRACK
1. Close the door and mark the inside vertical
centerline of your garage door. Extend the line
onto the header wall above door, as shown.
If headroom clearance is minimal, you can install
the header bracket on the ceiling. See page 18.
If you need to install the header bracket on a
38 mm board (on wall or ceiling), use lag screws
(not provided) to securely fasten the 38 mm board
to structural supports as shown.
2. Open your door to the highest point of travel as
shown. Measure the distance from the top of the
door to the floor. Subtract the actual height of the
door. Add 20 cm to the remainder. (See Example).
3. Close the door and draw an intersecting horizontal
line on the header wall at the determined height.
NOTE: If the total number of centimeters exceeds
the height available in your garage, use the
maximum height possible, or refer to page 18 for
ceiling installation.
One-piece door without track:
pivot hardware
One-piece door without track:
jamb hardware
Header Wall
Door
Jamb
Hardware
Unfinished
Ceiling
Vertical
Centerline
Header Wall
38 mm
Board
Vertical
Centerline
of Garage
Door
Highest Point
of Travel
Distance
Structural
Supports
38 mm Board
CEILING MOUNT
HEADER BRACKET
OPTIONAL
FOR
Door
Floor
Header Wall
Pivot
Highest Point
of Travel
Distance
Floor
18
INSTALLATION STEP 2
Install the Header Bracket
You can attach the header bracket either to the wall
above the garage door, or to the ceiling. Follow the
instructions which will work best for your particular
requirements. Do not install the header bracket
over drywall. If installing into masonry, use
concrete anchors (not provided).
WALL HEADER BRACKET INSTALLATION
• Center the bracket on the vertical centerline with
the bottom edge of the bracket on the horizontal
line as shown (with the arrow pointing toward the
ceiling).
• Mark the vertical set of bracket holes (do not use
the holes designated for ceiling mount). Drill 5 mm
pilot holes and fasten the bracket securely to a
structural support with the hardware provided.
HARDWARE SHOWN ACTUAL SIZE
UP
CEILING MOUNT ONLY
Ceiling Mounting Holes
The nail hole is for
positioning only.
You must use lag screws
to mount the header bracket.
U
P
Lag Screws
5/16"-9x1-5/8"
Garage Door
Header Wall
- Finished Ceiling -
Header
Bracket
15 cm
Maximum
Vertical
Centerline
of Garage Door
Vertical
Centerline
of Garage Door
Door
Spring
CEILING HEADER BRACKET INSTALLATION
• Extend the vertical centerline onto the ceiling as
shown.
• Center the bracket on the vertical mark, no more
than 15 cm from the wall. Make sure the arrow is
pointing toward the wall. The bracket can be
mounted flush against the ceiling when clearance
is minimal.
• Mark the side holes. Drill 5 mm pilot holes and
fasten bracket securely to a structural support with
the hardware provided.
Lag Screw
5/16"-9x1-5/8"
Wall Mounting Holes
CEILING MOUNT ONLY
Optional
Wall Mounting Holes
Header
Wall
38 mm
Board
Highest Point of
Garage Door Travel
UP
Header
Bracket
The nail hole is for
positioning only.
You must use lag screws
to mount the header bracket.
Y
L
ON
T
N
OU
M
G
N
I
IL
E
C
UP
Door Spring
Garage
Door
Vertical Centerline
of Garage Door
Vertical
Centerline of
Garage Door
Lag Screws
5/16"x9x1-5/8"
HARDWARE SHOWN ACTUAL SIZE
Header Wall
19
INSTALLATION STEP 3
Attach the Rail to the Header
Bracket
• Position the opener on the garage floor below the
header bracket. Use packing material as a
protective base.
NOTE: If the door spring is in the way you’ll need
help. Have someone hold the opener securely on
a temporary support to allow the rail to clear the
spring.
• Position the rail bracket against the header
bracket.
• Align the bracket holes and join with a clevis pin
as shown.
• Insert a ring fastener to secure.
Header
Bracket
Chain
Pulley
Bracket
Ring Fastener
Rail
Header Bracket
Garage
Door
Clevis Pin
5/16"x2-3/4"
Chain
Pulley
Bracket
Rail
Temporary
Support
Clevis Pin
5/16"x2-3/4"
Ring Fastener
20
ONE-PIECE DOOR WITHOUT TRACK
• With the door fully open and parallel to the floor,
measure the distance from the floor to the top of
the door.
• Using a stepladder as a support, raise the top of
the opener to this height.
• The top of the door should be level with the top of
the motor unit. Do not position the opener more
than 5 cm above this point.
INSTALLATION STEP 4
Position the Opener
Follow instructions which apply to your door type as
illustrated.
SECTIONAL DOOR OR ONE-PIECE DOOR WITH
TRACK
A 38 mm board is convenient for setting an ideal
door-to-rail distance.
• Raise the opener onto a stepladder. You will need
help at this point if the ladder is not tall enough.
• Open the door all the way and place a 38 mm
board on the top section beneath the rail.
• If the top section or panel hits the trolley when you
raise the door, pull down on the trolley release arm
to disconnect inner and outer sections. Slide the
outer trolley toward the motor unit. The trolley can
remain disconnected until Installation Step 11
is completed.
To prevent damage to garage door, rest garage door
opener rail on 38 mm board placed on top section of
door.
WARNING
WARNING
WARNING
CAUTION
Header
Bracket
Door
Rail
38 mm
Board
Trolley
Release Arm
ENGAGED
RELEASED
Header
Bracket
Top of Door
Top of Motor Unit
21
INSTALLATION STEP 5
Hang the Opener
Two representative installations are shown. Yours
may be different. Hanging brackets should be angled
(Figure 1) to provide rigid support. On finished
ceilings (Figure 2), attach a sturdy metal bracket to
structural supports before installing the opener. This
bracket and fastening hardware are not provided.
1. Measure the distance from each side of the motor
unit to the structural support.
2. Cut both pieces of the hanging bracket to required
lengths.
3. Drill 5 mm pilot holes in the structural supports.
4. Attach one end of each bracket to a support with
5/16"-18x1-7/8" lag screws.
5. Fasten the opener to the hanging brackets with
5/16"-18x7/8" hex bolts, lock washers and nuts.
6. Check to make sure the rail is centered over the
door (or in line with the header bracket if the
bracket is not centered above the door).
7. Remove the 38 mm board. Operate the door
manually. If the door hits the rail, raise the header
bracket.
8. Grease the top and underside of the rail surface
where the trolley slides with rail grease.
To avoid possible SERIOUS INJURY from a falling
garage door opener, fasten it SECURELY to structural
supports of the garage. Concrete anchors MUST be used
if installing any brackets into masonry.
Figure 1
Figure 2
WARNING
HARDWARE SHOWN ACTUAL SIZE
13 mm Socket Wrench
WARNING
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
Bracket
(Not Provided)
Measure
Distance
Hidden
Support
— FINISHED CEILING —
Lag Screws
5/16"-18x1-7/8"
Structural
Supports
Lag Screws
5/16"-18x1-7/8"
Hex Bolt
5/16"-18x7/8"
Lag Screw 5/16"-18x1-7/8"
Nut 5/16"-18
Lock Washer 5/16"
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
(Not Provided)
Bolt 5/16"-18x7/8"
Lock Washer 5/16"
Nut 5/16"-18
Figure 4 REMOVE COVER
INSTALLATION STEP 6
Install the Door Control
Locate door control within sight of the door at a
minimum height of 1.5 m where small children cannot
reach, and away from moving parts of the door and
door hardware. The installation surface must be smooth
and flat. If installing into drywall (Figure 1), drill 4 mm
holes and use anchors provided. For pre-wired
installations (as in new home construction), it may be
mounted to a single gang box (Figure 2).
NOTE: After installation, a green indicator light behind
the cover will indicate proper connection. If not lit, the
Lock and Light features will not function (reverse wires
to correct).
1. Strip 11 mm of insulation from one end of bell wire
and connect to the two screw terminals on back of
door control by color: white wire to 2 and white/red
wire to the 1 (Figure 3).
2.
Model 1215E - Lighted door control:
Remove the
cover from the Lighted Door Control.
Fasten to wall
with 6ABx1-1/2" self-tapping screws (Figure 4)
Model 1225E - Multi-function door control:
Remove
white cover by gently prying at slot in top of the cover
with a small flat head screwdriver. Fasten with
6ABx1-1/4" self-tapping screws (drywall installation)
or 6-32x1" machine screws (into gang box) as
follows:
• Drill and install bottom screw, allowing 3 mm to
protrude above wall surface.
• Position bottom of door control on screw head and
slide down to secure. Adjust screw for snug fit.
• Install top screw with care to avoid cracking plastic
housing. Do not overtighten.
• Insert bottom tabs and snap on cover.
3. (Standard installation only) Run bell wire up wall
and across ceiling to motor unit. Use insulated
staples to secure wire in several places. Do not
pierce wire with a staple, creating a short or open
circuit.
4. Strip 11 mm of insulation from end of bell wire.
Connect bell wire to the quick-connect terminals as
follows: white to white and white/red to red (Figure 5).
NOTE: When connecting multiple door controls to the
opener, twist same color wires together. Insert wires
into quick-connect holes: white to white and red/white
to red.
5. Use tacks or staples to permanently attach
entrapment warning label to wall near door control,
and manual release/safety reverse test label in a
prominent location on inside of garage door.
WIRING INSTRUCTIONS FOR ACCESSORIES
The Protector System
®
: To opener terminals: White to
White and Black to grey.
Outside Keylock Accessory connections: To opener
terminals: Red/white to Red and White to White.
2
1
RED
WHT
Bell Wire
Terminal
Screws
Bottom Mounting Hole
Top Mounting Hole
W
H
T
-2
RED
-1
HARDWARE SHOWN ACTUAL SIZE
Figure 3 DOOR CONTROL (BACK)
To prevent possible SERIOUS INJURY or DEATH from
electrocution:
• Be sure power is not connected BEFORE installing door
control.
• Connect ONLY to 24 VOLT low voltage wires.
To prevent possible SERIOUS INJURY or DEATH from a
closing garage door:
• Install door control within sight of garage door, out of
reach of children at a minimum height of 1.5 m, and away
from all moving parts of door.
• NEVER permit children to operate or play with door control
push buttons or remote control transmitters.
• Activate door ONLY when it can be seen clearly, is properly
adjusted, and there are no obstructions to door travel.
• ALWAYS keep garage door in sight until completely closed.
NEVER permit anyone to cross path of closing garage door.
WARNING
22
Figure 5
KG
1
3
9
7
5
KG
1
3
9
7
5
WARNING
Lighted Door Control Button
6ABx1-1/2" Screw
Multi-function (std installation)
6AB x 1-1/4" Screw
Figure 1
To Replace
Insert Bottom Tabs First
STANDARD
INSTALLATION
K
C
O
L
L
IG
H
T
Multi-function (pre-wired)
6-32 x 1" Screw
Figure 2
To Replace
Insert Bottom Tabs First
Door Control
Connections
Strip wire 11 mm
Insulated
Staples
PRE-WIRED
INSTALLATION
K
C
O
L
L
I
G
H
T
To release wire, push in tab
with screwdriver tip
Red
White
11 mm
Grey
Drywall
Anchors
Single
Gang Box
24 Volt
Bell Wire
23
INSTALLATION STEP 7
Install the Lights
• Press the release tabs on both sides of lens. Gently
rotate lens back and downward until the lens hinge
is in the fully open position. Do not remove the
lens.
• Install up to a 100 watt maximum light bulb in each
socket. The lights will turn ON and remain lit for
approximately 4-1/2 minutes when power is
connected. Then the lights will turn OFF.
• Reverse the procedure to close the lens.
• If the bulbs burn out prematurely due to vibration,
replace with a Garage Door Opener bulb.
NOTE: Use only standard light bulbs. The use of
short neck or speciality light bulbs may overheat the
endpanel or light socket.
INSTALLATION STEP 8
Attach the Emergency Release
Rope and Handle
• Thread one end of the rope through the hole in the
top of the red handle so "NOTICE" reads right side
up as shown. Secure with an overhand knot at
least 25 mm from the end of the rope to prevent
slipping.
• Thread the other end of the rope through the hole
in the release arm of the outer trolley.
• Adjust rope length so the handle is 1.8 m above
the floor. Secure with an overhand knot.
• Optional installation: As an added security option
a padlock may be installed on the trolley release
arm. To utilize this feature you must drill a hole
4.5 mm - 8 mm on the dimple which is located on
the trolley release arm. Install the padlock. When
using this feature the emergency release will not
work until the padlock is removed.
NOTE: If it is necessary to cut the rope, heat seal
the cut end with a match or lighter to prevent
unraveling.
To prevent possible SERIOUS INJURY or DEATH from a
falling garage door:
• If possible, use emergency release handle to
disengage trolley ONLY when garage door is
CLOSED. Weak or broken springs or unbalanced door
could result in an open door falling rapidly and/or
unexpectedly.
• NEVER use emergency release handle unless garage
doorway is clear of persons and obstructions.
• NEVER use handle to pull door open or closed. If
rope knot becomes untied, you could fall.
WARNING
To prevent possible OVERHEATING of the endpanel or
light socket,
• DO NOT use short neck or specialty light bulbs.
• DO NOT use halogen bulbs. Use ONLY incandescent.
WARNING
WARNING
WARNING
CAUTION
100 Watt (Max)
Standard Light Bulb
Release Tab
Lens
100 Watt (Max)
Standard Light Bulb
Hinge
WARNING
Dimple for trolley lock
Overhand
Knot
Trolley
Rope
NOTICE
Trolley
Release Arm
Emergency
Release Handle
24
INSTALLATION STEP 9
Electrical Requirements
To avoid installation difficulties, do not run the
opener at this time.
To reduce the risk of electric shock, your garage door
opener has a grounding type plug with a third
grounding pin. This plug will only fit into a grounding
type outlet. If the plug doesn't fit into the outlet you
have, contact a qualified electrician to install the
proper outlet.
If permanent wiring is required by your local
code, refer to the following procedure.
To make a permanent connection through the 22 mm
diameter hole in the top of the motor unit:
• Remove the motor unit cover screws and set the
cover aside.
• Remove the attached 3-prong cord.
• Connect the black (line) wire to the screw on the
brass terminal; the white (neutral) wire to the
screw on the silver terminal; and the ground wire
to the green ground screw. The opener must be
grounded.
• Reinstall the cover.
To avoid installation difficulties, do not run the
opener at this time.
To prevent possible SERIOUS INJURY or DEATH from
electrocution or fire:
• Be sure power is not connected to the opener, and
disconnect power to circuit BEFORE removing cover to
establish permanent wiring connection.
• Garage door installation and wiring MUST be in
compliance with all local electrical and building codes.
• NEVER use an extension cord, 2-wire adapter, or
change plug in any way to make it fit outlet. Be sure
the opener is grounded.
WARNING
PERMANENT WIRING
CONNECTION
RIGHT
WRONG
Green
Ground Screw
Ground Wire
Ground Tab
White Wire
Black
Wire
Black Wire
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