lifeSMART L-SIFST-S Owners Installation And User Manual

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OWNERS INSTALLATION AND USER GUIDE

QUARTZ INFRARED FIREPLACE STOVE HEATER

Model: L-SIFST-S

Safety Notice

Please read this entire Installation and Operating Manual BEFORE installing and using
your new Infrared Fireplace Heater. Failure to fully understand and follow instructions may
result in property damage, bodily injury, or even death.
If your Infrared fireplace heater is not used properly, a house fire may result. For
everyone’s safety, FOLLOW all Installation and Operating Directions. Infrared fireplace
heaters have been designed for use in the US and are suitable for mobile homes.

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Thank you for choosing a LIFESMART Infrared Zone Heating System. This owner’s
manual will provide you with valuable information necessary for the proper care and
maintenance of your new product. Please take a few moments to thoroughly read the
instructions and familiarize yourself with all the operational aspects of your new heater.

PLEASE SAVE THESE INSTRUCTIONS

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When using electrical appliances, basic precautions should always be followed to reduce the risk
of fire, electric shock, and injury to persons, including the following:

1. This heater must be plugged into a 120V, 8 amp (or more) circuit of its own. Nothing else can be
plugged into the same circuit. If unsure if your home meets this specification, consult a certified
electrician prior to use. Risk of fire, overheat, malfunction, property damage, injury, or even

death may result if not adhered to!

2. Connect to a properly grounded, 3-prong outlet only. Do not connect the heater to extension cords,
surge protectors, timers, direct breakers, or an outlet with other appliances connected to the same
outlet. Risk of fire, overheat, malfunction, property damage, injury, or even death may result

if not adhered to!

3. This heater is hot when in use. To avoid burns, do not let bare skin touch hot surfaces. Use
handles (certain models) or wheels to move this heater.

4. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at
least (0.9m) from the front of the heater and keep them away from the sides and rear of the
heater.

5. Extreme caution is necessary when any heater is used by or near children, invalids, pets, or when
the heater is left operating unattended.

6. Always unplug the heater when not in use.

7. Do not operate any heater with a damaged cord or plug or after the heater malfunctions, has been
dropped, or damaged in any manner. Contact the manufacturer for resolution options.

8. Do not use outdoors. Exposure(to(outdoor(elements(such(as(rain,(snow,(sun,(wind(or extreme(
temperatures(may(cause(the(heater(to(become(a(safety(hazard.

9. This heater is not intended for use in bathrooms, laundry areas and similar indoor locations, nor
any locations that use GFCI outlets.

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10. Never place heater where it may fall into a bathtub or other water receptacles.

11. Do not run cord under carpet. Do not cover cord with throw rugs, runners, or similar coverings.
Arrange cord away from traffic area and where it will not be tripped over.

12. The heater must be plugged into a wall outlet that is a DEDICATED CIRCUIT, with a minimum 15
amp rating on that individual circuit.

13. To disconnect the heater: FIRST, turn the power button to the “off” position, then remove plug
from the wall outlet.

14. Do not allow foreign objects to enter or block any ventilation or exhaust opening as this may
cause an electric shock or fire, or damage the heater.

15. Allow at least 3 feet of unobstructed space to the front and rear of the heater to allow for
maximum heat, air, and ventilation flow.

16. A heater has hot and arcing or sparking parts inside. Do not use it in areas where gasoline, paint,
or flammable liquids are used or stored, nor use flammable solvents to clean the heater. Also,
make sure to keep heater dry at all times.

17. Use this heater only as described in this manual. Any other use not recommended by the
manufacturer may cause fire, electric shock, or injury to persons.

18. Do not use abrasive solvents to clean the heater as it may cause damage to the finish or casing.

PLEASE REVIEW FREQUENTLY ASKED QUESTIONS ON THE NEXT FEW

PAGES PRIOR TO USING YOUR HEATER.

FREQUENTLY ASKED QUESTIONS (FAQ’S)

My heater emits a “strange” odor when I first open the box/when I turn the heater on for the first
time. Why is this happening?

This is normal. This heater is treated with a special heat safe/resistant coating. This odor will
sometimes be present when the box is opened, and may be compared to a heaters version of “new
car smell.” Also, similar to all hearth appliances (woodstoves, etc.), the coating, exposed to heat, will
produce this particular odor during the first few hours of operation. This will dissipate after the break­in period. If you are sensitive to odors, you may want to pre-burn the unit in a garage with the
door open until the initial odor dissipates.

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If my heater runs on approximately1000 Watts, how many BTU’s is that? Is that a lot of heat?

At 1000 Watts, your heater will use approximately 3400 BTUs. 3400 BTUs, compared to your home
furnace, is a very small amount of heat (this heater is intended to be used as supplemental heat in
areas most needed). It may take several minutes, to several hours to heat your area, depending on
various factors (see Heater Placement).

Can my heater really operate on less money per day? What are my operating costs?

Yes. If the heater is used as it is intended (as supplement/assist heat in smaller rooms where

additional heat is needed), it should assist with your average heating cost (compared to your main
furnace being used alone). The costs will increase if it is used as the single source of heat, if heat
somehow escapes the room being heated, or if the heater is run longer to maintain lost heat.

The Formula: To determine the cost of this or ANY 1000 watt appliance, multiply 1.5 X your cost per
Kilowatt Hour to determine approximately how much it costs you to run the heater. You can find the
cost per KWH prices for your state at: http://www.eia.doe.gov/fuelelectric.html

What is the life expectancy for the Heating Elements? Can the heating elements be replaced?

The life expectancy of the heating elements is typically 25,000 hours. Heating elements may be
replaced by obtaining parts from the Manufacturer, although it is not recommended, due to the
amount of work (unless you are a certified heater technician or authorized directly by LIFESMART
PRODUCTS Technical Support). All parts may be purchased through LIFESMART PRODUCTS if
your product is out of warranty. Note: If you feel that the elements are definitely faulty right out of the
box, contact the LIFESMART PRODUCTS Technical Support department first (for troubleshooting
and verification).They can then direct you on to the next step.

Once I plug the unit in and turn it on, how long will it take to heat my room?

The heating process in the heater begins immediately upon powering on, and setting the desired
temperature above the ambient temperature. A noticeable change in the l room’s ambient
temperature will vary. Remember that with any type of heating process, there are many variables:
Location of heater (in the home), floor plan and size of the room, how well the room is insulated, how
many doors/windows, how much bare concrete (acts as a heat sink with any type of heating), the
opening and closing of an exterior door, long hallways, high ceilings, etc. Customers with smaller
rooms experience quick heat changes. Rooms with larger and open floor plans can expect up to 24
hours to completely heat up. For best results, please use in rooms of recommended square footage.

I don’t have a grounded outlet; can I use adapters, a 2-prong power strip, or remove the ground
prong from the cord?

Definitely NOT! If you don’t have a grounded outlet, contact a certified electrician for advice.
Removing or altering any part of the heater’s original design or intent (including the power cord) will
not only void the warranty, but will make you liable for any unexpected or hazardous results.

My home is not insulated very well, will this heater help me? Can I use the heater if I have vaulted
or cathedral ceilings? I live in a structure that is larger than 800 square feet. Will this heater help
me?

Yes. You will be able to use it, but keep in mind that rooms/structures with open floor plans, minimal
insulation, adjacent rooms, or high ceilings will not retain the heat as efficiently, and noticeable heat
changes will come very slowly and may not be noticed for various hours. Please use as directed.

Can I use more than one heater at a time? Can I use the heater and another appliance at the same
time?

Yes. But make sure that the heaters (or major appliances) are not plugged into the same circuit.
Each heater draws out high amperage and requires its own minimum 15 amp circuit (with no other

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appliances plugged into that circuit or outlet). If unsure your circuit meets these requirements,
verify with a certified electrician. Risk of fire, damage to property, or injury may result if

requirements are not met.

Will the simulated fire get hot and/or burn if I leave it on all day/night?

NO. The heater’s simulated flame effect is a beautiful effect that is based off reflected light from 2
light bulbs onto a burning log prop. The log prop may get warm, but will not melt, burn, or get
excessively hot if left on all night/day. For your/your family’s safety Lifesmart advises all customers
not to place any items or body parts into the heater’s flame effect chamber and to keep kids and pets
away from opening the flame effect door. For your/your family’s safety, Lifesmart also
recommends that you unplug your heater when not in use, or when you are not in the heater’s
immediate vicinity.

Why doesn’t the fan speed increase when I change the heat setting from Low to High?

This is normal. The heater’s fan’s speed is not affected by the High/Low settings. The fan is
designed to vent the heat at one soft, comfortable, and energy efficient speed. What is affected by
the High setting is the heat output. In essence, in the High mode, the heater produces “more” heat,
rather than “faster” heat.

I want to make sure my warranty is registered. What do I send to make sure it is registered? Where
do I send it?

The heater comes with an automatic 1 year limited manufacturer’s warranty at the time of purchase.
Your receipt is considered your proof of purchase and registration. Keep it in a safe place. As long
as it is legible, a copy may be used for any future warranty claims (if requested). If you have access
to e-mail, and would like peace of mind, e-mail us to: [e-mail] In the
body of the e-mail, include your full name, address, phone number, model, serial number, and
scanned copy of your legible receipt. You may also register in the “registration” tab at:

www.lifesmartproducts.com.

Specifications

Voltage Rating

120 V (60Hz)

Power Consumption

500W/1000W

Unit Size

16.3 in. (W) x 11.0in. (D) x 22.4 in. (H)

Unit Weight

16.9 lbs.

Lighting/Bulb Type

T4 Shape/ G9 Base 25Watt Bulb (quantity 2)

WARNING: It is normal for the power cord to feel warm to the touch; however, the power

cord prongs must be tight and secure to the wall outlet. A loose fit between the outlet and the
plug may cause excess heat or overheating of the plug or cord. If this occurs, try inserting
the plug into a different outlet. Contact a qualified electrician to inspect the original outlet
for damage or excessive wear.

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INCLUDED(IN(THE(BO X(

·INFRARED STOVE FIREPLACE HEATER

·OWNER’S MANUAL/USER GUIDE

PREPARATION

1.# Remove#the#heater#from#the#box.##

2.# Remove#any#packaging#materials#from#the#product.##

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do#not#have#off#season#storage#space),#or#dispose#of#safely.#

4.##Review#the#next#few#pages#and#get#to#know#your#product#before#use.##

Heater Diagram

FRONT VIEW

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FRONT VIEW (With Open Control Panel Access Door )

REAR VIEW

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Heater Use

With a compact design, this heater is one of the most versatile units available
anywhere, in that it can be used in many different ways.

This Heater May Be Used In the Following 7 Combinations.

1. Fan Only (No Heat)

2. Low Heat Mode (500 Watts)

3. High Heat Mode (1000 Watts)

4. Flame Effect Only (No Heat and No Fan)

5. Flame Effect With Fan (No Heat)

6. Flame Effect with Fan in the Low Mode (500 Watts)

7. Flame Effect with Fan in the High Mode (1000 Watts)

Things to Know Before Use:

! This heater can only be operated manually (knobs, buttons, and switches). It is

meant as a “set it and forget it” heater until it is time to turn off and unplug.

o Lifesmart’s future models will accommodate a remote control option.

! The Control Panel is located inside the access door directly beneath the simulated

flame.

! To avoid damage to the unit, and needless repair, do not manipulate knobs and toggles

beyond recommended function combinations (7 possible combinations listed above).

! The Main Power Switch must be manually switched to the “ON” position,

first, and foremost.

Where To Find the Main Power Switch And How to Engage it.

1. Locate the Main Power Switch at the front, bottom, right corner, of the

heater (reference heater diagrams) and toggle to the “ON” position. This
will set the heater into “stand by” mode and all other functions, toggles,
switches, and knobs will become operational.

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Knowing Your Control Panel:

1. Locate the control panel access door directly beneath the simulated flame.

• Pull the control panel access door open, by pulling the knob outward.

2. The control panel consists of two knobs and 4 switches. Here is their location and their

function:

A. Heat Activation Dial (only works with fan in the ON position):

• Activates the heat elements by turning it clockwise until it clicks.

• DE-activates the heat elements by turning it counter clockwise until it clicks.

B. Fan Switch: Turns on the Fan

• Fan needs to be ON for the Heat Activation Dial to function

• Fan needs to be ON for the Heat Elements to engage.

C. 500 Watt Heat Switch #1: Engages 500 Watt heat from the heat elements
D. 500 Watt Heat Switch #2: Engages a second burst of 500 Watt heat from the elements

• C and D above can be used one at a time, both at the same time, or alternate to

maintain equal lifespan of the elements.

• The fan must be ON for the heat elements to function (to avoid excess chamber

heat).

E. Flame Effect Switch-Turns the Flame Effect On and Off.
F. Flame Effect Intensity Dial- Allows for the flame effect intensity to get brighter or

dimmer based on mood.

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The Next section shows you how to use your heater in all 7
recommended combinations. Please reference “Heater Diagram” or
“Control Panel Diagram” for key component locations, if needed.#

Instructions For Use (With Master Switch On / In Stand By Mode)

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“A”).!

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12

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The Next section shows you basics on how to care for, clean, and
maintain your heater to give it longer life and make the best use of
it. Please read carefully.#

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Maintenance

! Always turn OFF the heater and disconnect the cord from the electrical outlet before

cleaning your heater.

! Light accumulated dust may be removed from the heater with a soft cloth or vacuum

cleaner.

! Wipe the exterior surfaces of the heater occasionally with a slightly damp cloth (not

dripping wet) using a solution of mild detergent and water. Dry the case thoroughly
before operating the heater.

! The fan motor (blower) is factory lubricated for life, and will not require further

lubrication.

! Store the heater in a clean dry place when not in use.

CAUTION: Do not allow water to run into the interior of the heater as this could

create a fire or electric shock hazard.

Cleaning the Base and Plastics

• For general cleaning of the base (and other plastics) use a soft cloth and no abrasive

products.

• Dust and light particle removal should be easy by using a duster, or mild wet cloth.

Cleaning the Glass Cover

• For general cleaning of the glass cover, use a soft cloth or tissue paper.

• Dust and light particle removal should be easy by using a duster, or mild wet cloth.

• A glass cleaner may be used to clean the class of smudges and such, do not use

abrasives.

After Season Care:

• Store the heater in a cool, dry location.

• The manufacturer recommends storing the unit in its original carton.

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Replacing the Flame Effect Lamps/Bulbs

Precautions Before Replacing Lamps/Bulbs

! Always make sure you have consulted with Lifesmart Technical Support for proper

troubleshooting, authorization, procedures for any self-maintenance or service of the
heater.

! Warning-Always disconnect the heater from the power outlet before replacing bulbs.
! Warning-The bulbs reach high temperatures during operation. Allow the bulbs to

cool completely after powering the heater down, but before the replacement process,
to avoid mishaps.

! Note: It is recommended that the heater be set on a soft surface (pillow, mattress,

bed, couch, etc.) face down, in order to replace the bulbs. Since it is done from
the rear of the unit, it is possible that placing it on a hard surface will damage the
functional glass door, glass front, or scuff the paint.

Items/Tools Recommended For Base Mounting:

! Plush soft surface (a hard surface may damage the door, handle, glass or paint)
! Medium Phillips Screwdriver or Power Driver.

The Process

1. Power off and unplug the heater. Allow at least 10 minutes for the bulbs to

cool off.

2. Gently place the heater on a soft plush surface, face down.

3. Remove the 7 screws located on the perimeter of the rear heater cover.

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4. Slide the rear cover down and out of the heater railings.

5. Place the cover safely out of the way so that it does not get tripped on or

damaged.

6. At this point you should be able to see a silver (shiny) tinsel strip across the

width of the heater.

• The 2 bulbs located approximately 3 inches below the tinsel strip, and 6

inches behind it. They are visible and can be distinguished by their light
colored holders.

REAR#OF#HEATER

Rear#
Cover

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7. You may remove the defective bulb by simply sticking your 2 hands between

the tinsel and the heater’s lower panel (there is plenty of room, since the
tinsel is harmless and flexible). Use one hand to stabilize the bulb holder, and
the other hand to simply pull the bulb straight out of the holder. It may be
snug at first, but there is no twisting, unlocking, or major “jerking” needed
for removal.

8. Replace with T4 shape/ G9 base 25 watt bulbs only (qty 2). If unsure if you

have the correct bulbs or if you cannot find elsewhere, you may always
obtain or purchase from Lifesmart Technical Support. Do not exceed 25W
per bulb as excessive heat may occur.

9. Make sure that once the bulbs are replaced, that the tinsel strip (if you flexed

it to gain access) is perfectly straight before re-installing the rear metal cover.
This will avoid warped flame patterns and noises from the flame effect motor.
Once the bulbs are replaced, re-install the metal cover with the 7 perimeter
screws.

10. Your fireplace is now ready to be tested.

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Troubleshooting Basic Issues

Problem

Solution

Plug in but no power

Master switch on panel should be turned ON

Master Switch ON but no power

Verify you have Power from your outlet by testing
another small appliance on it

Low Heat Mode Does Not work

but High does

Control Panel Issue-Replace the control panel

High Heat Mode Does Not work

but Low does

Control Panel Issue-Replace the control panel

Heat is felt but no fan

Faulty fan. Replace fan.

Replaced fan but still not

blowing.

Replace control panel. If control panel does not fix
it, contact Tech support for best options and further
troubleshooting.

All works, but flame effect is

dim or not working

Replace 1 or both flame effect bulbs as the
procedure indicates here. Make sure they are the
specified bulbs for this unit. To be safe obtain from
the manufacturer.

Bulbs replaced, but flame still

does not work.

Replace the control panel. If still does not work,
contact Tech support for best options and further
troubleshooting.

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Limited Manufacturer Warranty

1 Year Limited Warranty:

LIFESMART warrants this heater against defects in materials and workmanship on functional parts, for

a period of 1 year from the original date of purchase. Your sales receipt showing the date of purchase of
the product is your proof of purchase. Keep it in a safe place for future reference.

Manufacturer Warranty

All LIFESMART products are manufactured with the highest quality materials and are warranted to be
free from defects in material and workmanship at the time of purchase. This limited warranty applies to
products manufactured or distributed by the LIFESMART brand name, are delivered in the continental
United States, and extends to the original purchaser, or gift recipient. This warranty becomes valid at the
time of purchase and terminates either by the specified time frame listed above and/or owner transfer
(unless otherwise authorized by LIFESMART, as the manufacturer). Any extended warranties (warranties
that cover above and beyond this manufacturer warranty) that are sold through a retailer or third party, are
not directly correlated with this LIFESMART limited warranty, and may be redirected to said retailer or
third party for coverage.

Extent of Warranty

This warranty extends through the manufacturer of the product, and covers functional parts only.

Cosmetics are not covered, unless unequivocally determined it is a manufacturer/workmanship defect. Note
that surface cracks are not considered defects in material or workmanship, as they are normal characteristics
of all wood and some plastics. Unless LIFESMART was the direct shipper, shipping damage should be
addressed with the shipping company, retailer, or place of purchase, prior to making a claim to
LIFESMART, as the manufacturer.

The manufacturer's sole obligation under this warranty shall be limited to furnishing the original purchaser
replacement parts for units deemed repairable by the LIFESMART warranty department. The purchaser
may also opt to ship the product to LIFESMART to have it repaired. The purchaser will be responsible to
prepay any shipping charges (both ways), export taxes, custom duties and taxes, or any other charges
associated with the transportation of the unit. In addition, the purchaser is responsible for insuring any parts
shipped or returned, if desired. For products the warranty department deems un-repairable, or discontinued,
LIFESMART reserves the right to issue a refurbished product, or product similar in size and functionality
as a replacement for the defective unit, if available. All exchanged parts and products replaced under this
warranty will become the property of LIFESMART. LIFESMART reserves the right to change
manufacturers of replacement parts or products for use, in order to cover any existing warranty. Any parts
determined defective may asked to be returned to LIFESMART or its representatives to validate a claim.
Non-Warranty replacement parts will be warranted 30 days from the time the purchaser receives them.

The purchaser must present LIFESMART with proof of purchase documents (including the date of
purchase) if requested. Any evidence of alteration, erasing, or forgery of proof of purchase documents will
be just cause to VOID this limited warranty. Products, in which the serial number has been defaced or
removed, are not eligible for warranty coverage. Continued…

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Warranty Limitations

This warranty does not apply if the unit has been subject to negligence, fabrication, misuse, abuse, or repairs
(unless authorized verbally, or in writing, by an Authorized LIFESMART Representative) alteration by
non-LIFESMART authorized personnel, inappropriate installations, or any case beyond the control of
LIFESMART . Examples of warranty invalidation may also include, but are not limited to:

• Use of lacquer or paints in (and

around) the heaters

• Heater placed on non-approved

surfaces

• Electrical requirement deficiencies

(15-20 amp dedicated outlet)

• Use on Extension Cords/Timers/Surge

Protectors/GFCI

• Outdoor applications

• Normal wear/tear/weathering

• Pet/Consumer accidents

• Purchases from dealers unauthorized

by LIFESMART (Authorization in
writing)

Disclaimers

LIFESMART shall not be liable for any loss due to use (or misuse) of the heater or other
LIFESMART or other incidental or consequential costs, expense or damages without irrefutable

foundations. Under no circumstances shall LIFESMART or any of its representatives be held liable
for injury to any person or damage to any property, however arising. Any implied warranty shall have
duration equal of the applicable warranty stated above. Specifications are subject to change without
notice or obligation.

Legal Remedies

This limited warranty gives the original purchaser specific legal rights. Other rights may vary from
state to state.

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Customer Service and Support

To Obtain Warranty Support or Advice, Please Complete These Two Easy Steps:

Contact LIFESMART PRODUCTS Technical Support

E-mail: Warranty@ lifesmartproducts.com

Phone: [phone] or 1-214-614-2509

Visit us: www.lifesmartproducts.com

You will need to provide the unit's model number, serial number (located

on the heater’s front panel, rear panel, or on the box), date of purchase,

retailer of purchase, a daytime phone number, and possibly a copy of your
receipt.

Be Patient, Clear, and Concise.

Describe the issue and symptoms you have for, and about the product. A
certified LIFESMART Technical Support agent will give you an evaluation
of your issue and your resolution options. If the answer is not available at
that time, you will be referred to the appropriate channels, or given a call/e­mail back within 72 hours with an answer or resolution.

*E-Mail is the Preferred Method of Communication