Information in this document is subject
to change without notice. Reproduction
in any manner whatsoever without the
written permission of Librestream is
strictly forbidden.
Copyright 2004 – 2014 Librestream
Technologies Incorporated. All Rights
Reserved.
Patents Notice: United States Patent
# 7,221,386, together with additional
patents pending in Canada, the United
States and other countries, all of which
are in the name of Librestream
Technologies Inc.
Trademark Notice: Librestream, the
Librestream logo, Onsight, Onsight
Connect, Onsight Expert, Onsight
Mobile, Onsight Enterprise, Onsight
License Manager, Onsight TeamLink,
Onsight Account Manager and Onsight
Management Suite are either
registered trademarks or trademarks of
Librestream Technologies Incorporated
in Canada, the United States and/or
other countries. All other trademarks
are the property of their respective
owners.
Librestream Onsight 2500 User Manual
Table of Contents
USER MANUAL: ......................................................................................................... 1
1
1.1
1.2
1.3
1.3.1
1.4
1.5
1.6
1.6.1
1.6.2
1.6.3
1.6.4
1.6.5
1.7
1.7.1
1.7.2
1.7.3
1.8
1.8.1
1.8.2
1.8.3
1.8.4
1.8.5
1.8.6
1.8.7
1.8.8
1.8.9
1.8.10
2
2.1
2.2
2.2.1
2.3
2.3.1
2.4
2.4.1
2.4.2
2.4.3
2.4.4
2.5
Getting Started .............................................................................................. 4
The Onsight System........................................................................................ 4
Figure 3 – Control Buttons ........................................................................................... 7
Figure 4 – Navigation Pad Buttons............................................................................... 8
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Librestream Onsight 2500 User Manual Onsight 2500 Basic Operation
Onsight Connect can simultaneously connect to multiple Onsight Connect
users and multiple Onsight 2500s.
1 Getting Started
1.1 The Onsight System
The Onsight system reaches beyond traditional video conferencing rooms to connect field workers in challenging
environments with remote subject matter experts. Using Onsight Connect, subject matter experts can see live
video and images and share feedback with field staff, external suppliers, or customers to assess operations or
resolve issues immediately.
The Onsight Connect solution is comprised of three main components:
1. Onsight Connect service platform including rich collaboration software for the iPhone, iPad, PC and Onsight
mobile devices
2. Librestream’s Onsight mobile devices including rugged and hazardous location certified models
3. Central system management tools including Onsight Account Manager and Onsight Management Suite
Together, these components provide a full operations-driven video collaboration solution that is optimized to
perform in challenging field environments. Using Onsight, a field worker can securely collaborate with multiple
offsite experts through live video, images, voice, and on-screen drawing (“telestration”). Experts and field workers
can resolve issues, fix problems, diagnose, or monitor field situations on the shop floor, in a remote health clinic,
or even at the scene of an emergency.
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Librestream Onsight 2500 User Manual Onsight 2500 Basic Operation
1.2 Onsight Rugged Smart Cameras
Onsight Mobile Rugged Smart Cameras are used to communicate with Onsight Connect users (or multiple
Onsight Connect users) over a network. The Onsight 2500 can fully collaborate from a remote site.
Technical experts and remote operators can jointly view, consult, diagnose and resolve issues by sending highresolution video, sound and still images through streaming multimedia from the Onsight 2500 to one or more
Onsight Connect endpoints.
Multiple Onsight Connect users and Onsight 2500s can participate in a conference call. The Onsight Connect PC
user who establishes the connection with the Onsight 2500 is called the Conference Host.
The Onsight 2500 operator and Onsight Connect user can:
Converse just as they would on a mobile telephone
Stream audio and video recordings in real time
View and listen to streaming audio/video output in real time
Record and play back video
Draw (telestrate) on the video image
Capture and save snapshot images
Share snapshot images
Draw (telestrate) on the snapshot image
Remotely adjust the controls on the Onsight 2500 (e.g., zoom, focus, lighting, etc.)
1.3 About this Manual
This manual describes how to use the Onsight 2500 on a system that has already been set up and configured.
For information on the Onsight Connect for PC application, consult the Onsight Connect for PC User Manual.
1.3.1 Accessories and Support
For information on additional accessories or for updated Onsight documentation, consult the Librestream website
at http://www.librestream.com/. For support information, including troubleshooting and release bulletins, consult
the Librestream website at http://www.librestream.com/support.
1.4 Models
The Onsight system includes powerful and easy to use mobile devices that are specifically designed to operate
within different environments. These environments range from light industrial usage in locations such as hospitals
or repair depots to harsh outdoor environments including potentially hazardous locations. For a complete list of
the Onsight mobile devices, please see http://www.librestream.com/products.html.
1.5 What’s in the Box
The Onsight 2500:
External power adapter
Rechargeable 2400 mAH Li-Ion battery pack
Wrist strap
Stylus screwdriver (2)
I/O cover
Lens cover
Regulatory and Safety Guide
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Librestream Onsight 2500 User Manual Onsight 2500 Basic Operation
Before operating the Onsight 2500 Device, you must read the
Onsight 2500 Regulatory and Safety Guide.
1.6 Parts of the Onsight Rugged Smart Camera
1.6.1 Onsight 2500
Figure 1 – Onsight 2500
See paragraph 1.7 on page 10 for a description of the Onsight 2500 accessories.
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Librestream Onsight 2500 User Manual Onsight 2500 Basic Operation
Button
Name
Function
Function
(Onsight 2500
only)
Holding this button allows the use of the control
buttons of the Navigation pad while navigating a menu
on the Viewfinder.
Manual Focus
Use this button to set the focus manually or to resume
automatic focusing. It works in combination with the
Zoom buttons. See paragraph 5.6, Focusing, on
page 40 for more information.
Display Mode
This button cycles through the Onsight 2500’s multiple
display modes. See section 4, Viewfinder Features
& Display Modes, on page 32 for more information.
Record
Press this button to start/stop recording to a local
Secure Digital (SD) memory card.
Power
This button controls On/Off/Standby modes. See
paragraph 2.4, Turning Power On or Off, on page
22 for more information.
If device status is…Power button function
Off Press and release the button to turn
the power on.
On Press and release the button to go
to Standby mode.
Standby Press and release the button to
enter Power On mode.
On or Standby Press and hold the button for two
seconds to turn the unit off. A
shutdown message appears.
Manual focus
Display mode
Record
Power
Function (Onsight 2500 only)
1.6.2 Control Buttons
Figure 2 – Control Buttons
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Librestream Onsight 2500 User Manual Onsight 2500 Basic Operation
Button
Function
Menu Function
Start or accept call (Send)
OK or Enter
End a call or reject an incoming call invitation
Cancel
Increase volume
Up arrow
Microphone mute
Left arrow
Decrease volume
Down arrow
Front illumination light:
Onsight 2500: normal/macro/off
Right arrow
Enter/Freeze
Accept
To use the functions of the Navigation pad (e.g., Microphone mute) while
navigating a menu, press and hold the Function button, then press the
navigation button.
1.6.3 Navigation Pad Buttons
These context-sensitive buttons control audio volume, microphone mute and the illumination ring. They also
function as command buttons and directional buttons for the menus.
Figure 3 – Navigation Pad Buttons
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Librestream Onsight 2500 User Manual Onsight 2500 Basic Operation
Indicator
Name
Explanation
Power mode indicator
Green = On or Standby
Network indicator
Green = Connected to network
Off = Not connected to network
Battery/power indicator
Orange = Battery is charging
Off = Battery is charged or power is not
connected
Stream/record
Red = streaming/recording on
Off = streaming/recording off
Ethernet port
Establish the Ethernet connection before
powering on the Onsight 2500. On the
Onsight 2500, the Ethernet port is located
on the I/O Sled accessory.
The Ethernet port includes two LED
indicators.
Yellow On = a wired network link exists
Yellow Flashing = indicates wired network
activity
Yellow Off = no wired network link
Green On = 100 Mbps
Green Off = 10 Mbps
1.6.4 Zoom/Manual Focus Control
The Zoom buttons are located on the back of the Onsight 2500, directly above the Navigation pad (see
Figure 3 on page 8). These allow the operator to set zoom levels on the camera or to set focus manually.
The Manual Focus button is located on the back of the Onsight 2500 on the left side (see Figure 2 on page
7). To set the focus manually, see paragraph 5.6.2, Manual Focus, on page 40.
1.6.5 Indicators
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Librestream Onsight 2500 User Manual Onsight 2500 Basic Operation
Before removing the I/O Cover or before using the Onsight
2500Ex Device without the I/O Cover installed, you must read
the Onsight 2500 Regulatory and Safety Guide.
1.7 Onsight 2500 Accessories
The Onsight 2500 comes with an I/O Cover.
1.7.1 I/O Cover
The I/O Cover comes attached to the camera and can be removed using the stylus screwdriver. The I/O Cover
seals and protects the I/O Connector so that the I/O Connector is not exposed. Remove the I/O cover when
attaching the I/O Sled or Power Sled.
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Librestream Onsight 2500 User Manual Onsight 2500 Basic Operation
Before using the I/O Sled with the Onsight 2500Ex, you must
read the Onsight 2500 Regulatory and Safety Guide.
I/O Sled showing
cable management
Audio
Line-in
Power
S-Video
Ethernet
USB
I/O Connector
Power pins (2)
Tie strap loop (tie strap
not supplied)
Thumb screw (2)
Cable slot
1.7.2 I/O Sled
The I/O Sled is used to charge the battery and access the Audio-in, S-Video, and Ethernet features of the Onsight
2500. To attach the I/O Sled, insert into the I/O Connector of the Onsight 2500. Tighten the thumb screws with the
stylus screwdriver.
The parts of the I/O Sled accessory are as follows:
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Librestream Onsight 2500 User Manual Onsight 2500 Basic Operation
Before using the Power Sled with the Onsight 2500Ex, you must
read the Onsight 2500 Regulatory and Safety Guide.
All references to “select” refer to pressing the appropriate Navigation pad key
(button) or tapping the screen element/icon with the stylus.
1.7.3 Power Sled
Attach the external Power Sled in order to operate the Onsight 2500 from external power and/or to charge the
battery. Remove the I/O Cover, insert the Power Sled into the I/O Connector, and tighten the thumb screws with
the stylus screwdriver.
1.8 User Interface Features
1.8.1 Viewfinder
The display on the back of the Onsight 2500 functions as a camera viewfinder. By default, it shows what the lens
at the front of the Onsight 2500 is viewing, but it can also provide status information and menus. Depending on
the display mode, the Viewfinder uses a status bar, icons, and popup windows to provide information,
notifications, and prompts as necessary.
Important: When you are using the Viewfinder screen, always use the stylus provided. Do not use other objects,
as this could damage the Viewfinder screen. Tap the screen lightly. Do not press hard or strike the screen.
For further information on the Viewfinder features and display modes, see section 4, Viewfinder Features &
Display Modes, on page 32.
1.8.2 Soft Keys
Some screens contain on-screen keys or buttons, e.g., Accept or Cancel on a configuration screen. You can
select these by tapping them with your stylus, or by pressing Navigation pad keys.
1.8.3 Icons
Some options or operating conditions cause notification icons to appear on the screen. Many of the icons are
touch sensitive – tap the icon with the stylus to view a pop-up message or status screen. Tap the status screen
again to dismiss the message.
Viewfinder icons provide status information and other notifications.
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Librestream Onsight 2500 User Manual Onsight 2500 Basic Operation
For example, tapping the Power icon will provide a Status screen showing more detailed power and battery
status. Tap the Status screen again or press the Display button to dismiss the message.
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Librestream Onsight 2500 User Manual Onsight 2500 Basic Operation
Icon
Description
Icon
Description
Power
Power Status – connected to
external power
Battery level is critically low or
the battery is defective
Battery fully charged
Battery low
Backlight power save
Backlight on
Standby
Network
Network connected
Network disconnected
Network error
Communication
Radio link disconnected
Low radio signal strength
General
General alert
Process successful (e.g.
software update complete)
Indicates the endpoint has
selected encryption mode as
their security setting.
Camera Functions
Manual focus mode
Optical Zoom
Illumination is off
Illumination is on
Macro Illumination is on
(2500 only)
1.8.4 Standard Onsight 2500 Icons
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Librestream Onsight 2500 User Manual Onsight 2500 Basic Operation
Icon
Description
Icon
Description
Image Control
Image captured but not displayed
(tap icon to display the last
captured image)
Referred to as the StartImage Display icon.
Image captured but not shared
while a call is connected (tap
icon to share the last captured
image)
Referred to as the StartImage Share icon.
Image displayed locally on the
Viewfinder (tap icon or press
Capture button to exit)
Referred to as the Image Displayed icon.
Image displayed locally on the
Viewfinder and shared with
Onsight Connect (tap icon or
press Capture button to exit)
Referred to as the Image
Shared icon.
Audio
Audio volume increased
Audio volume decreased
Audio output muted
Microphone enabled
Microphone muted
Video
Stream initializing
Media stream active
Media stream is experiencing
significant packet loss
Media stream error
Live video is not paused
The live video stream is paused
Video streaming is disabled
Telestration
Telestration icon (tap icon to
open the Telestration menu)
Calling
Call connected
Call disconnected
Incoming call invitation
Outgoing call request (waiting
for remote side to accept)
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Librestream Onsight 2500 User Manual Onsight 2500 Basic Operation
Icon
Description
Icon
Description
Call Status
Telestration Color – when
clicked, brings up a color palette
to change the telestration color.
Any Onsight endpoint (Onsight
Connect or Device) can change
the telestration color of any other
Onsight endpoint.
Endpoint Type – Onsight
Connect endpoint.
Endpoint Type – Onsight 2500
that is able to stream or receive
live video, and can share images
and recordings.
Endpoint Type – Onsight 2500
that is not able to stream or
receive live video, but can share
images and recordings.
Media Stream Source – Onsight
endpoint (Onsight Connect or
Device) can be the Media
Stream Source. By default, the
Media Stream Source is the
active Onsight 2500 in the
conference. If any Onsight
endpoint wants to play/stream a
recording then that endpoint
becomes the Media Stream
Source.
Recording
Remote endpoint is recording the
call (video is shared)
Remote endpoint is recording
the call (video not active)
Record active
Recording disabled (Privacy
mode)
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Librestream Onsight 2500 User Manual Onsight 2500 Basic Operation
The Display Mode button cycles through additional display modes. See
section 4, Viewfinder Features & Display Modes, on page 32 for more
information.
Tap the screen lightly. Do not press hard or strike the screen. Do not use other
objects, as this could damage the Viewfinder screen
The Onsight 2500’s stylus has a screwdriver tip on one end. Do not use the
screwdriver tip to make any selections on the viewfinder. The screwdriver tip is
used for the I/O Sled, I/O Cover, and Power Sled, or for opening the battery
compartment.
1.8.5 Main Menu
Access to the Main Menu is by using the Display Mode button . The Main Menu is used for configuration and
other setup options.
To access the Main Menu:
1. Press and release the Display Mode button three times.
2. The Main Menu appears with these selections.
3. To exit this menu, press and release the Display Mode button.
1.8.6 Stylus
The stylus is used to select an icon or button, a menu item or keyboard character, or to view a pop-up message or
status screen. Simply tap the item with the stylus tip. For information screens or pop-up messages, tap the item
again to close it.
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Librestream Onsight 2500 User Manual Onsight 2500 Basic Operation
1.8.7 On-Screen Keyboard
The on-screen keyboard appears when you select a text field in the Viewfinder. Tap the keys with the stylus to
enter text. For additional characters, tap the Shift key.
To move the on-screen keyboard to a new location on the screen, touch the stylus to the top edge of the
keyboard image and drag it to a new location.
1.8.8 General Conventions
The “” symbol is used to identify to the user a sequence of steps that need to be performed for a specific
function.
i.e. To set the Standby delay…Bold is used to identify a screen name, menu name, screen message, or specific icon name called out in an
instruction.
i.e. The message “Video resumed” appears.
The icon identifies to the reader important information to be read.
Theicon identifies to the reader information that is useful for the function being described.
1.8.9 Terminology and Definitions
Only one Onsight 2500 can stream live video in a conference call. This Onsight 2500 is therefore referred to
as the primary Onsight 2500. All other Onsight 2500s in the conference call are referred to as secondary
Onsight 2500s.
“Expert” refers to the user of the Onsight Connect software application. Onsight Connect software is installed
on the expert’s computer.
Onsight Connect or an Onsight 2500 is designated as an endpoint.
"Video" or “Recording” can be used interchangeably depending on context, and can refer to:
▪ a video recording which may include video, two-way voice, subject audio, images, and telestration
▪ a two-way voice recording only
“Audio” or “Voice” refers to audio from an operator’s voice.
“Subject Audio” refers to the unprocessed sound coming from the subject captured by the Onsight 2500.
Subject Audio is time-synchronized with the video.
Temporary color change means that the color that was changed will revert back to its previous (default) color
after a session (call) has ended. A permanent color change is made by saving the new color as default (i.e.
Save As Default).
1.8.10 Tips
A conference call consists of more than two call participants. The host of the conference call is the Onsight
Connect user who establishes the connection with the Onsight 2500.
For video playback, live video streaming must be off.
When making a recording, it is possible to record a voice audio-only call.
You cannot share an image during video playback.
You can share an image during live streaming.
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Librestream Onsight 2500 User Manual Onsight 2500 Basic Operation
Before operating the Onsight 2500, you must read the Onsight
Regulatory and Safety Guide.
Before charging the battery for the Onsight 2500Ex, you must
read the Onsight 2500 Regulatory and Safety Guide.
Before opening the Onsight 2500Ex battery cover, you must
read the Onsight 2500 Regulatory and Safety Guide.
If an SD memory card needs to be inserted or replaced, it is best to do it at this
time, prior to installing the battery. See paragraph 0 on page 27 for instructions
on how to remove and replace an SD memory card.
Battery door thumb screw
2 Onsight 2500 Basic Operation
Note that the Onsight 2500 shuts itself off when battery power is low.
If the unit is on, and an operator is using it in an active call, a warning message appears so that the operator
has time to plug the Onsight 2500 into the external power adapter, or end the call before the Onsight 2500
shuts off.
If the unit is in Standby, it simply shuts itself off.
If the unit is off, it cannot be started when the battery is low.
2.1 Charging the Battery
New batteries must be charged prior to first use.
To charge the battery:
1. Plug in the external power adaptor to the I/O sled and allow the battery to charge until the orange battery
indicator extinguishes (up to eight hours).
2. The internal battery charger will shut itself off to prevent overcharging once the battery is fully charged.
To check current battery levels:
1. Press the Display button once and check the SessionInformation Status bar at the bottom of the
Viewfinder which shows the battery level.
2. See paragraph 4.1.3, Session Information, on page 33 for more information on Viewfinder Features & Display
Modes.
2.2 Inserting or Replacing the Battery
Before using this Onsight 2500 for the first time you must install and charge the battery.
2.2.1 Onsight 2500 Battery Replacement
To insert or replace the Onsight 2500 battery:
1. Ensure the Onsight 2500 is powered off before proceeding. See paragraph 2.4, Turning Power On or Off, on
page 22 for instructions.
2. Open the battery compartment door using the stylus screwdriver.
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Librestream Onsight 2500 User Manual Onsight 2500 Basic Operation
Recess lines (2)
Alignment pins (2)
3. If the battery is being replaced, remove the old battery by sliding the battery back towards the end of the
battery compartment and then lifting out the battery.
4. When installing the new battery, align the contact edge of the battery with the small recess lines in the battery
compartment, keeping the opposite end of the battery up.
5. Slide the battery towards the compartment door and push downward to place in the battery well.
6. When the battery is sitting flat on the compartment floor, slide the battery towards the compartment door until
seated.
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