LG-Ericsson LDK-60 Training Manual

LDK-60 T raining Guide

Recording Greetings for Auto Attendant (AA)

1. From the main set press T rans/Pgm and then “06”.

2. Enter system greeting number (001-100).

3. Follow voice prompts.

4. Press # to begin recording and press “Hold/Save” when you’re done.

Notes:

The CST should inform you what each system greeting number has been assigned for. For example,
the day greeting might be set up as 001 and the night greeting might be set as 002.

It is a good idea to leave a couple seconds of “dead air” at the end of the greetings. This will give the
caller an extra few seconds to make their selection from the AA before the call is routed to the
attendant.

LDK-60 T raining Guide

Putting Sy stem into Night Service

1. From the main set, press Dnd/Fwd, then “2” and then “Hold/Save”.

2. When you want to put the system back into day service, repeat the same steps except enter
“1” in place of “2”.

Notes:

The system can also be programmed to change service types automatically through a weekly
timetable. This should be programmed by the CST’s.

There are six different types of service modes:

1: Day
2: Night
3: On Demand
4: Weekend
5: Auto Ring

6: Lunch
If a weekly timetable is used the set must be set for #5 Auto Ring Mode.
Generally 3, 4 and 6 will only be used in special circumstances.

LDK-60 T raining Guide

Call Park

To park a call:

1. Press the [Trans/Pgm] button

2. Dial the Park location 601-610

3. Replace the handset or go on-hook

4. Page the desired user to retrieve the call if applicable
OR

1. Press “Park” while on a live call

2. Verify parking location before announcing the waiting call

CST will need to program a “call parking location” key for this to work

Retrieve the parked call from a system phone

1. Lift the Handset or press the Speaker button

2. Dial the Park location to retrieve the call

LDK-60 T raining Guide

Call Log

Press the Call Log button and dial the desired log:

1: Received
2: Dialed
3: Lost

• Use the Volume Up/Down buttons to scroll through the list

• To call a displayed number, press the OK soft key

To Program a Call Log key on the set:

1. Press the [Trans/Pgm] button.

2. Press the Flexible button to be assigned.

3. Press the [Trans/Pgm] button.

4. Dial 5 7, the Call Log code.

5. Press the [Hold/Save] button.

LDK-60 T raining Guide

Conference

1. When on a call press the “conference button”. You will hear dial tone.

2. Dial the second telephone number .

3. While the phone is ringing, or after the second call is established press the “conference” key
twice. You can continue to add up to 15 parties to the conference if you like

Notes:

The CST must assign a conference key to the set.
The conference key will flash while the second call is being established and it will go solid red when

the second party is connected to the conference.
The system also allows you to set up conference rooms (maximum 9). All calls must be transferred to

the conference room from the attendant, or via a DID station.

LDK-60 T raining Guide

Programming Speed Dial (Personal and System)

1. Press Trans/Pgm and then “Speed”.

2. Enter the bin # (001 - 100) for personal speed dial numbers or (2000 - 2499) for system
speed dial numbers.

3. Enter the telephone number and press “Hold/Save”.

4. Enter the name and press “Hold/Save” .

5. See tables on following slide for character entry .