LG Electronics USA LTFMV20 User Manual

OnStar Owner’s Manual

IMPORTANT CUSTOMER INFORMATION!

OnStar® does not recommend that you install your OnStar
system yourself. The wiring and installation of this unit
requires special technical skill. We strongly recommend that
only professional service personnel who have special training
and experience in mobile electronics set up and install this
product. Never service this product yourself. Installing or
servicing this product and its connecting cables may expose
you to the risk of electric shock or other hazards, and can
cause system damage and inoperable conditions that are
not covered by warranty.

safely connecting you in ways

you never thought possible

OnStar Equipment

Safety and Maintenance

Important items to read before p 2–5

OnStar Hardware and Buttons

A quick guide to help you learn

the OnStar system. p 6–7

Welcome to OnStar!

The information you need to activate

your OnStar mirror. p 8-9

OnStar Automatic Crash Response

and Emergency Services

Get help — even if you can’t ask for it.

p 10–11

OnStar Security Services

Something to count on when the

unexpected happens. p 12–13

To locate a professional mobile electronics installation facility,
see your local retailer or find out more at www.onstar.com.

Turn-by-Turn Navigation

Get there with easy voice directions.

Available OnStar

p 14–19

After installation, you’ll be ready to enjoy the added security
that OnStar provides.

Stay on top of things. And stay safe

Available OnStar

Hands-Free Calling

while doing it. p 20–25

Bluetooth®

Stay connected safely. p 26–30

OnStar Savings Opportunities

OnStar can help lower the cost of

operating your vehicle. p 31

Additional Information

The details all subscribers

need to know. p 32–39

2 3

Safety

Warnings

•. Read this manual carefully before using the OnStar system. It contains
instructions on how to use the system in a safe and eective manner.

•. Failure to read and obey the following safety precautions may result in an
accident involving death, injury or property damage.

• Always operate the vehicle in a safe manner. Do not become distracted by an

OnStar feature while driving, and always be fully aware of all driving conditions.

• Use of the OnStar system still means that you need to drive with due care
and attention.

• Do not input destinations, change settings, or access any OnStar system features
requiring prolonged use of the unit’s controls while driving. Pull over in a safe and
legal manner before attempting such operations.

• Make certain the volume level of the OnStar system is set to a level that still allows
you to hear outside trac and emergency vehicles. Failure to do so may be
dangerous and could result in an accident.

Product Alerts

• Upon startup the module will take approximately 10 seconds to be ready. Icons will
be illuminated during this time. A successful startup will result in a green telltale.
A problem on initialization will result in an alert icon and red telltale. If this occurs,
call OnStar with a blue button press.

• Red telltales and alert icons should be diagnosed with a blue button call to OnStar.

• Do not press and hold the phone button. This would put the mirror into
programming mode.

• Dual Bluetooth® pairing could result in interference between devices.

Product Installation, Repair and Cleaning

• Use this product only as specified.

• Installation of the OnStar mirror should only be performed by a retail
installation facility.

• If you have problems with the system, do not attempt to disassemble or repair
the unit yourself. With the exception of changing the battery, your OnStar mirror
does not contain any user-serviceable parts. Unauthorized repairs or modifications
could result in accident, fire, electrical shock or permanent damage to the
equipment, and may void your warranty and your authority to operate this device
under Part 15 regulations.

• Check operation of the mirror with a blue button call after a crash event and/or
vehicle repair.

• Do not touch, bend or connect components to mirror connector terminals.
Short circuits and damage could occur.

• Do not insert objects into mirror. Damage or short circuit could occur.

• Do not pull or hang items on wires. Damage to unit is possible.

• Although normal cleaning is acceptable, do not spray liquid directly into mirror
openings. Use this product only as specified.

Battery

• Allow 30 minutes of mirror o time prior to changing the battery. The internal
temperatures of the mirror can get quite high. Thirty minutes of power o time
will allow mirror to cool down.

Governmental Notice

• This product, its packaging and its components contain chemicals known to the
State of California to cause cancer, birth defects or reproductive harm. This No­tice is being provided in accordance with California’s Proposition 65.

• The California Electronic Waste Recycling Act of 2003 requires recycling
of certain electronics. For more information on the applicability to this product,
see www.erecycle.org.

• Some states have enacted restrictions against placing any objections on the
windshield in locations that obstruct the driver’s vision. It is the user’s responsibil­ity to ensure that the OnStar mirror is mounted in such a manner that it complies
with all applicable law and ordinances. OnStar bears no responsibility for any
fines, penalties or damage that may be incurred by disregarding this notice.

• This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.

• This device complies with FCC radio frequency exposure limits set forth for an
uncontrolled environment. In order to avoid the possibility of exceeding the
FCC’s RF exposure limits, human proximity to the antenna shall not be less than
20 cm (8 inches) during normal operation. This transmitter must not be co-locat­ed or operating in conjunction with any other antenna or transmitter.

2 3

Hardware

OnStar Buttons

Some quick tips on how to use your new system
to its fullest potential. Drive safely!

The three buttons beneath the mirror are functional even if the
vehicle’s ignition is not on. The system will respond to a single
button press after a brief system startup period. Note: During this

Turn-by-Turn Icon

Lets you know you are in a turn-by-turn
route and will blink at varying rates
depending on proximity to the maneuver.

Phone Icon

Signals you are on an
OnStar Hands-Free
or Bluetooth® call, or
have incoming calls.

Increase Volume

Press the
increase the volume of
your OnStar system.

Decrease Volume

Press the
to decrease the volume
of your OnStar system.

Hands-Free Calling Button

Press this button to
start, receive and
end hands-free calls.

Blue OnStar Button

Press this button
to connect with an
OnStar Advisor.

* Buttons and mirrors are all FPO. Waiting on retouched images.

1 The Bluetooth® word mark and logos are owned by Bluetooth® SIG, Inc., and any use of such marks by OnStar is under license.

4 5

button to

button

Alert Icon

Lets you know if you have an Alert
message (potential future service
addition), if the unit is not activated, or
there is a technical problem with the unit
(coupled with Red System Status Light).

1

Bluetooth®

Lets you know there is a
Bluetooth® phone paired
or in the pairing process.

Decrease Backlighting

Press the
decrease the backlighting
of your OnStar mirror.

Increase Backlighting

Press the
increase the backlighting
of your OnStar mirror.

Emergency Button

Press this button to
send a priority call to
an OnStar Advisor.

System Status Light

• Steady green: System is on
and ready for use.

• Blinking green: OnStar
is in use.

• Red: System needs service.

• No light: System has
been deactivated.

Icon

button to

button to

period, the four icons above the mirror will be illuminated.

Hands-Free Calling1 Button

OnStar2 makes staying in touch on the road easy with hands-free, voice-activated
calling that’s built right into the vehicle. Push the

button to:

• Make a call, end a call and answer an incoming call.

• Give OnStar Hands-Free Calling voice commands.

• Give OnStar Turn-by-Turn Navigation voice commands for automated directions.

• Initiate Bluetooth

Blue OnStar Button

® voice commands

Push the button to be connected to a specially trained OnStar Advisor
who can verify account information and answer questions about the system.

• Update in-case-of-emergency contact information.

• Get Turn-by-Turn Navigation with help from a well-trained Advisor.

• Receive Roadside Assistance.

Red Emergency Button

In an emergency, push the button to get a priority connection to a
specially trained OnStar Emergency Advisor.

• Get help if you have an emergency.

• Be a Good Samaritan or respond to an AMBER Alert.

• Get Crisis Assist help and evacuation routes.

Volume Controls

Press to increase the volume of your OnStar system. Press to decrease the
volume of your OnStar system.

Dimmer Controls

Press to dim the buttons on your OnStar mirror. Press to brighten the buttons
on your OnStar mirror.

1 Hands-Free Calling is available in most areas throughout North America. To see if you can take advantage of better
connectivity near you, visit www.onstar.com and enter your ZIP Code to view our map. OnStar Hands-Free Calling requires
an existing OnStar service contract and prepaid minutes. Not available in certain markets. Calls may be made to the U.S.
and Canada only. 2 OnStar services require vehicle electrical system (including battery), wireless service and GPS satellite
signals to be available and operating for features to function properly. OnStar acts as a link to existing emergency service
providers. Subscription Service Agreement required. Call 1.888.4.ONSTAR (1.888.466.7827) or visit www.onstar.com for
OnStar’s Terms and Conditions, Privacy Statement, and details and system limitations.

Welcome to OnStar!

Safely connecting you in ways you never thought possible.

Congratulations on the purchase of a new OnStar system for your
vehicle! OnStar is equipped with a comprehensive in-vehicle safety,
security, navigation and communications system. This Owner’s Guide will
assist you in becoming familiar with all the functions and services of the
OnStar system. For additional information, push the button to talk to
an Advisor or visit us at www.onstar.com.

Activate your OnStar Mirror

1. Press the blue OnStar button to connect to an Advisor and enter into a
Subscription Service Agreement. To enjoy the safety, security and peace of
mind that OnStar oers, you must maintain an active service subscription. You
have the choice to maintain your OnStar subscription via credit card billing on a
month-by-month basis, or you can take advantage of a discounted subscription
rate by paying for one year in advance, or enjoy more savings by purchasing
additional years of service. Your new system will not operate without being
activated by an OnStar Advisor or an active service subscription. If you cannot
connect to OnStar, please visit your installation facility for service.

2. Select your plan:

•

The Safe & Sound® Plan oers a range of services with an unsurpassed
level of safety and security, with live Advisors available 24 hours a day, 7 days
a week: Automatic Crash Response, access to Emergency Services, Roadside
Assistance, Stolen Vehicle Assistance and Hands-Free Calling.

•

The Directions & Connections® Plan includes all of the above, PLUS navigation.

•

A package of prepaid OnStar Hands-Free Calling minutes that’s right for you.

3. Choose from three payment options: monthly, annually or multiyear. Monthly
purchases can be paid by credit card, debit card or Automated Clearing House
direct debit transfers; annual and multiyear packages can be paid by credit card,

debit card or personal check. OnStar Hands-Free Calling minutes can only be paid
by credit card or debit card.

4. Designate a 4-digit Personal Identification Number (PIN) for security access to

your account. A PIN is needed to access some OnStar services, such as Stolen
Vehicle Assistance. You will be prompted to establish your PIN the first time you
speak with an OnStar Advisor. To subsequently change the OnStar PIN, call OnStar
and give the Advisor the current number. If you have forgotten your PIN, press the
button. For security reasons, we will mail your PIN to you.

.5. To manage your OnStar account online, visit www.onstar.com. There, you can:

• Update your emergency contacts.

• Add other authorized users to your account.

6. After activation, you will receive a Welcome Kit and membership card by mail.

6 7

safely connecting you in ways

you never thought possible

Automatic Crash Response

Our built-in system can automatically connect to emergency
services in a crash...even if you can’t ask for it.

• Provide critical information about your vehicle and the situation to emergency
personnel for more ecient help, which may help save a life.

• If necessary, get access to specialized resources such as the Poison Control Center.

• Stay on the line until help arrives.

• In a crash, a built-in sensor can
automatically alert an OnStar
Emergency Advisor who is
immediately connected into your
vehicle to see if you need help.

• Even if you can’t respond, the
Advisor can request that emergency
help be sent to your vehicle’s exact
GPS location.

• In the unlikely event of vehicle

power loss during a collision, the
rechargeable backup battery
enables the system to still send
collision notification to an Advisor.

For more information on Automatic
Crash Response, visit www.onstar.com.

• Provide OnStar with your in-case-of-emergency (ICE) information, such as
make, model, year of vehicle, VIN, license plate number, insurance information
and an emergency contact person. This information can help in the event of
a theft or crash. Push the
at www.onstar.com.

• If the

Advisor that there is not an emergency situation.

• In case of emergency or collision, the Alert icon will be steady and on.

button is pushed by mistake, please stay on the line and tell the

button to update your information, or go online

1

Crisis Assist

This service provides a central point of
contact, assistance and information during
severe weather, natural disasters or other
crisis events. Simply push the
to talk to a specially trained Crisis Assist
Advisor who can:

• Direct emergency personnel to
your location.

• Provide you with evacuation routes.

• Connect you with relatives so they
know you’re safe.

• Provide assistance if you need food,
water, medical help or a hospital.

button

Be a Good Samaritan

If you witness a problem on the road,
push the
will relay the information to the proper
authorities or send emergency help to
that location.

button and report it. OnStar

AMBER Alert

Note:

• The Alert icon will
flash quickly if an
In-Vehicle message
is playing.

• With Crisis Assist,
you will get access
to all OnStar services
at no additional
cost, regardless of
subscription plan.

Emergency Services

If you have information related to an AMBER Alert, push the button.
An OnStar Emergency Advisor can connect you to the proper authorities.

No matter what happens on the road, we can help. We are your
link to emergency service providers.

In an emergency, push the button for a priority connection to a specially
trained OnStar Emergency Advisor who can:

• Call the correct 911 center based on your exact GPS location.

1 OnStar acts as a link to existing emergency service providers. Visit www.onstar.com for coverage map, details and system
limitations. OnStar services requires vehicle electrical system (including battery), wireless service and GPS satellite signals to

be available and operating for features to function properly.

8 9

Security Services

They’re the things you hope will never happen.
But we’re here to help if they do.

Roadside Assistance

If Roadside Assistance is needed, OnStar can help.

• Flat tire? • Out of gas?

• Dead battery? • Need a tow?

• Locksmith service?

1

Just push the
the exact location using GPS technology. Roadside Assistance is included with your
OnStar subscription.

OnStar Subscriber

button to talk to an Advisor who can direct a service provider to

PROTECTED BY

Window Stickers

There are two OnStar stickers included
in this manual. Place them on the side
windows to warn potential thieves that
your vehicle is protected by OnStar. And
if your keys are locked in your vehicle,
the OnStar phone number will be right
there for easy reference.

Stolen Vehicle Assistance

Call OnStar immediately at 1.888.4.ONSTAR
(1.888.466.7827) if your vehicle is stolen. A
specially trained Advisor can conference
you in with law enforcement so that you
can file a stolen vehicle report. Then the
Advisor can use GPS technology to attempt
to pinpoint the exact location of the stolen
vehicle and provide that information to the
authorities. OnStar doesn’t just help protect
you, it helps protect your vehicle too.

1

1.888.4.ONST AR

(1.888.466.7827)

FPO

1 Service varies with conditions. Visit www.onstar.com for details and system limitations.

10 11

1 Roadside service provided by Cross Country.