Thank you for choosing this LG product. Please carefully read this user
guide before using the device for the first time to ensure safe and proper
use.
• Always use genuine LG accessories. The supplied items are designed
only for this device and may not be compatible with other devices.
• Descriptions are based on the device default settings.
• Default apps on the device are subject to updates, and support for
these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact an
LG Service Center. For user-installed apps, please contact the relevant
service provider.
• Modifying the device’s operating system or installing software from
unofficial sources may damage the device and lead to data corruption
or data loss. Such actions will violate your LG license agreement and
void your warranty.
• Some content and illustrations may differ from your device, depending
on the area, service provider, software version, or OS version, and are
subject to change without prior notice.
• Software, audio, wallpaper, images, and other media supplied with
your device are licensed for limited use. If you extract and use these
materials for commercial or other purposes, you may be infringing
copyright laws. As a user, you are fully responsible for the illegal use of
media.
• Additional charges may incur for data services, such as messaging,
uploading, downloading, auto-syncing and location services. To avoid
additional charges, select a data plan suitable to your needs. Contact
your service provider to obtain additional details.
1
Instructional notices
WARNING: Situations that could cause injury to the user and third
CAUTION: Situations that may cause minor injury or damage to the
NOTE: Notices or additional information.
parties.
device.
2About this user guide
Table of contents
01
Custom-designed
Features
6Camera features
9Sound quality and effects
9Google Assistant
11Fingerprint recognition
14Face Recognition
18Multi-tasking feature
02
Basic Functions
21Product components and
accessories
22Parts overview
25Turning the power on or off
26Installing the SIM card
29Inserting the memory card
30Removing the memory card
31 Battery
33Touch screen
36Home screen
46Screen lock
51Memory card encryption
52Taking screenshots
53Entering text
60Content sharing
62Do not disturb
103 Calculator
104 Game Launcher
104 Audio Recorder
105 FM Radio
105 File Manager
105 Smart cleaning
106 LG Mobile Switch
106 LG SmartWorld
107 Calendar
108 Email
04
Settings
110 Settings
110 Network
121 Sound
122 Display
123 General
05
Appendix
136 LG Language Settings
136 LG Bridge
137 Phone software update
139 Anti-Theft Guide
140 Open Source Software Notice
Information
140 Regulatory information
(FCC ID number, etc.)
141 Trademarks
143 FAQ
06
For Your Safety
07
LIMITED WARRANTY
STATEMENT
4Table of contents
01
Custom-designed
Features
Camera features
Wide-angle camera
You can take photos or record videos with a wider range than your actual
field of vision by using the wide-angle on the front camera.
Tap
between the standard and wide-angle.
, switch to the front camera, then tap / to switch
• See
Starting the camera
for details.
Custom-designed Features6
Portrait
You can take a sharp portrait by applying the camera lens blur effect.
Tap , switch to the front camera, then tap Portrait.
1
When Portrait is available appears on the screen, tap to take a
2
photo.
• To adjust blur strength, drag the slide bar up, down, left or right
(depending on the orientation of the phone).
• This feature is not available if the surroundings are too dark.
• After applying this feature, touch and hold the the desired position on
the preview screen to automatically apply the exposure value and focus.
In this case, the Portrait feature and blur strength stay the same.
Custom-designed Features7
AI CAM
You can use the AI Cam feature to automatically recognize the object
when taking a photo or recording a video for an optimal quality.
Tap , then tap AI CAM.
1
When the object is recognized, the best effect for the scene is applied.
2
• To apply other effects, tap the scene icon.
• A wide range of categories, such as portrait, animals, food, sunrise,
sunset, landscape, sky, beach, babies, flowers and text, can be
recognized automatically.
• The result of the scene recognition may differ depending on the
illumination or the location of the subject while taking photos. Keywords
do not appear on the actual photos or videos.
Flash Jump-Cut
You can create a GIF by taking photos at three second interval.
Tap , then tap MODEFlash Jump-Cut.
1
Tap to set the number of cuts you want to take.
2
Tap to take photos.
3
Steady recording
You can use the Steady recording feature to minimize motion blur while
recording a video.
Tap
, then tap Steady recording.
• See
Starting the camera
• This feature is available only in specific modes.
Custom-designed Features8
for details.
Sound quality and effects
DTS:X 3D Surround
You can play a song or video in three-dimensional, immersive and vivid
sound. To use this feature, connect earphones, speaker or other external
audio devices to your device.
SettingsSoundSound quality and effects, then tap DTS:X
Tap
3D Surround
Adjusting the sound direction
You can adjust the sound direction as desired.
Tap SettingsSoundSound quality and effectsDTS:X 3D
1
Surround.
Select the desired sound direction.
2
to activate this feature.
Google Assistant
Google Assistant overview
Your device has the built-in Google Assistant feature. Find answers and
get things done while on-the-go. To get started, just press the Google
Assistant key on the side of the device or touch and hold
• To use this feature, first connect to the network and sign in to your
Google Account.
.
Sign in
Touch and hold from the Home screen to launch Google Assistant
1
or
Press the Google Assistant key on the left side of the device.
Tap GET STARTED.
2
Custom-designed Features9
Follow the on-screen instructions and say “Ok Google”.
3
• The device saves your voice data for recognition.
Select whether to use the voice recognition unlock feature.
4
• When this feature is activated, you can unlock the screen by saying
“Ok Google” while the screen is turned off or unlocked.
• This feature may be more vulnerable to security than the other screen
locks, such as Knock Code, Pattern, PIN, and Password.
When a similar voice or your recorded voice is used, the screen may be
unlocked.
• To use this feature, tap
security
Secure lock settingsSmart Lock, and then use the
screen lock method you set to unlock the device. Tap Voice Match,
then tap Unlock with Voice Match
unlock method again. Note that Swipe is excluded.
• You need to unlock the device by using the specified method if you fail
to unlock the device with voice recognition. See
for details.
Tap Save.
5
SettingsGeneralLock screen &
, then enter the currently used
Setting a screen lock
Launching Google Assistant
Touch and hold on the Home screen.
1
or
Press the Google Assistant key on the left side of the device.
or
Say “Ok Google” when the screen is turned off or locked.
Say a command or question when you see on the bottom of the
2
screen.
• Voice recognition accuracy may decrease if you speak with an unclear
voice or in a noisy place. When you use the voice recognition feature,
increase its accuracy by speaking with a clear voice in a quiet place.
Custom-designed Features10
Fingerprint recognition
Fingerprint recognition overview
You must register your fingerprint on your device first before using the
fingerprint recognition function.
You can use the fingerprint recognition function in the following cases:
• To unlock the screen.
• To view locked contents in Gallery or QuickMemo+.
• Confirm a purchase by signing in to an app or identifying yourself with
your fingerprint.
• Your fingerprint can be used by the device for user identification. Very
similar fingerprints from different users may be recognized by the
fingerprint sensor as the same fingerprint. To ensure security, set the
screen lock using a pattern, PIN or Password.
Precautions for fingerprint recognition
Fingerprint recognition accuracy may decrease due to a number of
reasons. To maximize the recognition accuracy, check the following before
using the device.
• Ensure that the fingerprint sensor is not damaged by a metallic object,
such as coin or key.
• When water, dust or other foreign substance is on the fingerprint
sensor or your finger, the fingerprint registration or recognition may
not work. Clean and dry your finger before using the fingerprint sensor.
• A fingerprint may not be recognized properly if the surface of your
finger has a scar or is not smooth due to being soaked in water.
• If you bend your finger or use the fingertip only, your fingerprint may
not be recognized. Make sure that your finger covers the entire surface
of the fingerprint sensor.
Custom-designed Features11
• Scan only one finger for each registration. Scanning more than one
finger may affect fingerprint registration and recognition.
• The device may generate static electricity if the surrounding air is dry.
If the surrounding air is dry, avoid scanning fingerprints, or touch a
metallic object, such as coin or key, to remove static electricity before
scanning fingerprints.
Registering fingerprints
You can register and save your fingerprint on the device to use fingerprint
identification.
Tap SettingsGeneralLock screen & securityFingerprints.
1
• This feature is available when the screen lock is set.
- Lock the device with a pattern, PIN or password.
• If the screen lock is not set, configure the lock screen by following the
on-screen instructions. See
Locate the fingerprint sensor on the back of the device and gently put
2
your finger on it to register the fingerprint.
• Ensure that your fingertip covers the entire surface of the sensor.
Setting a screen lock
for details.
Custom-designed Features12
Follow the on-screen instructions.
3
• Repeat scanning the fingerprint by moving your finger little by little
until the fingerprint registers.
When the fingerprint registration is done, tap OK.
4
• Tap ADD MORE to register another fingerprint. If you register
only one fingerprint and the corresponding finger is not in a good
condition, the fingerprint recognition may not work well. As the
preventive measure against this kind of situation, register multiple
fingerprints.
Managing fingerprints
You can edit or delete registered fingerprints.
Tap SettingsGeneralLock screen & securityFingerprints.
1
Unlock according to the specified lock method.
2
From the fingerprint list, tap a fingerprint to rename it. To delete it, tap
3
.
Unlocking the screen with a fingerprint
You can unlock the screen or view the locked content by using your
fingerprint.
Tap SettingsGeneralLock screen & securityFingerprints.
1
Unlock according to the specified lock method.
2
On the fingerprint settings screen, activate the desired function:
3
• Screen lock: Unlock the screen with a fingerprint.
• Content lock: Access contents you have locked in Gallery and
QuickMemo+ with a fingerprint.
Custom-designed Features13
Face Recognition
Face recognition overview
You can unlock the screen by using face recognition.
• This feature may be more vulnerable to security than the other screen
locks, such as a Pattern, PIN, and Password.
• When a similar face or a photo of your face is used, the screen may be
unlocked.
• The recognized facial data is securely stored in your device.
• If the device cannot detect your face, or you forgot the screen lock set
for your device, visit the nearest LG Customer Service Center with your
device and ID card.
• To save power, the face recognition feature will not work when the
battery level is below 5%.
Precautions for face recognition
Face recognition accuracy may decrease in the following cases. To increase
its accuracy, check the following before using the device.
• When your face is covered with a hat, eyeglasses, or mask, or your face
is significantly different due to heavy makeup or beard.
• When there are fingerprints or foreign substances on the front of the
camera lens, or your device cannot detect your face due to excessively
bright or dark conditions.
Custom-designed Features14
Registering facial data
Before using the face recognition feature, register your facial data on your
device.
Tap SettingsGeneralLock screen & securityFace
1
Recognition.
• To use this feature, the screen lock must be set with a Pattern, PIN, or
Password.
• When the screen lock is not set, register the data by following the
on-screen instructions. See
Raise your device in the front of your eyes.
2
Register your face by following the on-screen instructions.
3
• Register your face in a room that is not too bright or dark.
• Position your entire face inside the guideline on the screen, and then
adjust it by slowly moving up, down, left, or right.
When the face registration is done, tap OK.
4
Setting a screen lock
for details.
Unlocking the screen with your face
You can unlock the screen with your face instead of a Pattern, PIN, or
Password.
Tap SettingsGeneralLock screen & securitySelect
1
screen lock.
Unlock the screen according to the specified method.
2
Tap Allow face recognition to unlock the screen with your face.
3
Custom-designed Features15
Improving the face recognition
You can add facial data in various conditions to improve face recognition.
Tap SettingsGeneralLock screen & securityFace
1
Recognition.
Unlock the screen according to the specified method.
2
Select Improve face recognition.
3
Register your face by following on-screen instructions.
4
When the face registration is done, tap OK.
5
Deleting facial data
You can delete the registered facial data and register it again if the face
recognition does not work properly.
Tap SettingsGeneralLock screen & securityFace
1
Recognition.
Unlock the screen according to the specified method.
2
Select Delete face to delete the facial data.
3
Unlocking the screen with your face when the screen
is turned off
With the screen turned off, raise the device in front of your face to unlock
the screen.
To deactivate this feature, follow the instruction below.
Tap SettingsGeneralLock screen & securityFace
1
Recognition.
Unlock the screen according to the specified method.
2
Tap Allow when screen is off to deactivate the feature.
3
• The face recognition feature is available only when the screen is
locked.
Custom-designed Features16
Swiping to unlock after face recognized
After your device recognizes your face, you must swipe the screen to
unlock.
Tap SettingsGeneralLock screen & securityFace
1
Recognition.
Unlock the screen according to the specified method.
2
Tap Swipe to unlock after face recognized to activate the
3
feature.
Enhancing the face recognition
You can prevent your device from being unlocked by photos, images, or
videos.
Tap SettingsGeneralLock screen & securityFace
1
Recognition.
Unlock the screen according to the specified method.
2
Tap Advanced face recognition to activate the feature.
3
• Face recognition speed may decrease when you activate this feature.
Custom-designed Features17
Multi-tasking feature
Multi-Window
You can use two apps at the same time by separating the screen into
multiple windows.
Tap from the Home touch buttons.
1
• Recently-used apps appear.
Tap at the top of the desired app to use the Multi-Window feature.
2
• The selected app appears at the top half of the screen.
You can also access this feature by doing the following:
Touch and hold while using an app.
1
• Recently-used apps appear on the split screen.
Tap at the top of the desired app to use the Multi-Window feature.
2
• The selected app appears at the bottom of the screen.
Custom-designed Features18
• To deactivate the Multi-Window feature, touch and hold on the
Home touch button.
• To adjust the size of the split screen, drag
screen.
• The Multi-Window feature is not supported by some LG apps and apps
downloaded from the Play Store.
at the center of the
Overview screen
The Overview screen provides a preview of your recently-used apps.
To view the list of recently-used apps, tap
• Touch and hold an app and drag it to the top of the screen to start the
app with the Multi-Window feature. You can also tap
each app preview.
on the Home touch buttons.
at the top of
Custom-designed Features19
02
Basic Functions
Product components and
accessories
The following items are included with your device.
• Device
• USB cable
• Quick Start Guide
• Ejection pin
• Charger
• The items supplied with the device and any available accessories may
vary depending on the area and service provider.
• Always use genuine LG Electronics accessories. Using accessories made
by other manufacturers may affect your device’s call performance or
cause malfunctions. This may not be covered by LG’s repair service.
• Some of the device parts are made of tempered glass. If you drop your
device on a hard surface or subject it to severe impact, the tempered
glass may be damaged. If this happens, stop using your device
immediately and contact an LG Customer Service Center.
• If any of these basic items are missing, contact the dealer from which
you purchased your device.
• To purchase additional basic items, contact an LG Customer Service
Center.
• To purchase optional items, contact an LG Customer Service Center for
available dealers.
• Some items in the product box are subject to change without notice.
• The appearance and specifications of your device are subject to change
without notice.
• Device specifications may vary depending on the area or service provider.
• Be sure to use authentic accessories provided by LG Electronics. Using
third-party accessories may damage the device or cause malfunctions.
• Remove the protective film from the Fingerprint sensor before using the
fingerprint recognition feature.
Basic Functions21
Parts overview
Basic Functions22
Do NOT attempt to remove the back cover.
This device has a non-removable battery. Do not attempt to remove the
back cover. Doing so may severely damage the battery and device, which
could cause overheating, fire, and injury.
• Press and hold the volume down key and Power/Lock key at the same
time for a second to take a screenshot.
• Proximity/Ambient light sensor
- Proximity sensor: During a call, the proximity sensor turns off the
screen and disables touch functionality when the device is in close
proximity to the human body. It turns the screen back on and enables
touch functionality when the device is outside a specific range.
- Ambient light sensor: The ambient light sensor analyzes the ambient
light intensity when the auto-brightness control mode is turned on.
• Volume keys
- Adjust the volume for ringtones, calls or notifications.
- While using the Camera, gently press a Volume key to take a photo.
To take continuous photos, press and hold the Volume key.
- Press the Volume Down key twice to launch the Camera app when
the screen is locked or turned off. Press the Volume Up key twice to
launch Capture+.
• Power/Lock key
- Briefly press the key when you want to turn the screen on or off.
- Press and hold the key when you want to select a power control
option.
• Fingerprint sensor
- Turn on the fingerprint recognition feature to simplify the process
of unlocking the screen. See
Fingerprint recognition overview
details.
for
Basic Functions23
• Some functions may be restricted for access, depending on the device
specifications.
• Do not put heavy objects on the device or sit on it. Doing so may
damage the touch screen.
• Screen-protective film or accessories may interfere with the proximity
sensor.
• If your device is wet or is being used in a humid place, the touch screen
or buttons may not function properly.
Hold the device correctly as shown below. If you cover the microphone
hole with a hand, finger, or protective case while using the device, you may
sound unclear during a call.
Basic Functions24
Turning the power on or off
Turning the power on
When the power is turned off, press and hold the Power/Lock key.
• When the device is turned on for the first time, initial configuration
takes place. The first booting time for the smart phone may be longer
than usual.
Turning the power off
Press and hold the Power/Lock key, then select Power off.
Restarting the device
When the device is not working properly or does not respond, restart it by
following the instructions below.
Press and hold the Power/Lock key and the Volume Down key at the
1
same time until the power is turned off.
When the device restarts, release the key.
2
Power control options
Press and hold the Power/Lock key, then select an option.
• Power off: Turn the device off.
• Power off and restart: Restart the device.
• Turn on Airplane mode: Block telecommunication-related functions,
including making phone calls, messaging and browsing the Internet.
Other functions remain available.
Basic Functions25
Installing the SIM card
Insert the SIM card provided by your mobile service provider to start using
your device.
• Be careful with the ejection pin since it has a sharp edge.
Insert the ejection pin into the hole on the card tray.
1
Pull out the card tray.
2
Basic Functions26
Put the SIM card on the card tray with the gold-colored contacts
3
facing downwards.
Insert the card tray back into the slot.
4
Basic Functions27
• When you insert the card tray back into the device, insert it horizontally
in the direction of arrow as shown in the figure. Make sure that the card
placed on the card tray does not move out of its position.
• This device supports only Nano SIM cards.
• For problem-free performance, it is recommended to use the device
with the correct type of SIM card.
• Do not lose your SIM card. LG is not responsible for damage and other
issues caused by loss or transfer of a SIM card.
• Be careful not to damage the SIM card when you insert or remove it.
• When you insert the SIM card or memory card, place it on the card tray
correctly.
Basic Functions28
Inserting the memory card
Insert the memory card into your device.
The device can support up to a 2 TB microSD card. Depending on the
memory card manufacturer and type, some memory card may not be
compatible with your device.
Insert the ejection pin into the hole on the card tray.
1
Pull out the card tray.
2
Put the memory card on the card tray with the gold-colored contacts
3
facing downwards.
Insert the card tray back into the slot.
4
• Some memory cards may not be fully compatible with the device. If you
use an incompatible card, it may damage the device or the memory card,
or corrupt the data stored in it.
Basic Functions29
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