LG X220TB Users manual

USER GUIDE

LM-X220TB

ENGLISH

Copyright ©2018 LG Electronics Inc. All Rights Reserved.

XXXXXXXXXX (1.0) www.lg.com

About this user guide

Thank you for choosing this LG product. Please carefully read this
user guide before using the device for the first time to ensure safe
and proper use.

• Always use genuine LG accessories. The supplied items are

designed only for this device and may not be compatible with
other devices.

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps may be withdrawn without prior notice. If you have any
questions about an app provided with the device, please contact
an LG Service Center. For user-installed apps, please contact the
relevant service provider.

• Modifying the device’s operating system or installing software

from unofficial sources may damage the device and lead to data
corruption or data loss. Such actions will violate your LG license
agreement and void your warranty.

• Some content and illustrations may differ from your device,

depending on the area, service provider, software version, or OS
version, and are subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your device are licensed for limited use. If you extract and use
these materials for commercial or other purposes, you may be
infringing copyright laws. As a user, you are fully responsible for
the illegal use of media.

• Additional charges may incur for data services, such as messaging,

uploading, downloading, auto-syncing and location services. To
avoid additional charges, select a data plan suitable to your needs.
Contact your service provider to obtain additional details.

1

Instructional notices

WARNING: Situations that could cause injury to the user and third

CAUTION: Situations that may cause minor injury or damage to the

NOTE: Notices or additional information.

parties.

device.

2

Table of contents

01

Custom-designed
Features

6 Fingerprint recognition
9 Face recognition
11 Multi-tasking feature
13 quick share
14 Gallery features
18 Google Assistant

27 Removing the memory card
28 Battery
32 Touch screen
35 Home screen
44 Screen lock
47 Memory card encryption
48 Taking screenshots
49 Entering text
55 Do not disturb

03

02

Basic Functions

20 Product components and

accessories

21 Parts overview
23 Turning the power on or off
24 Installing the SIM card
26 Inserting the memory card

Useful Apps

57 Installing and uninstalling

apps

58 App trash
59 App Shortcuts
60 Phone
64 Messaging
65 Camera
72 Gallery

3

75 Chrome
75 Contacts
78 Music
79 Calendar
79 Calculator
79 Audio Recorder
80 NextRadio
80 File Manager
80 LG Mobile Switch
81 Downloads
81 Clock
82 QuickMemo+
84 Email
85 LG SmartWorld
85 Google Apps

05

Appendix

112 LG Bridge
113 Phone software update
115 Anti-Theft Guide
116 FAQ
119 More information

06

For Your Safety

04

Phone Settings

89 Settings
89 Networks
99 Sound & notification
100 Display
101 General

07

LIMITED WARRANTY ­USA

4Table of contents

01

Custom-designed
Features

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using
the fingerprint recognition function.

You can use the fingerprint recognition function in the following
cases:

• To unlock the screen.

• To view locked contents in QuickMemo+.

• Confirm a purchase by signing in to an app or identifying yourself

with your fingerprint.

• Your fingerprint can be used by the device for user identification.

Very similar fingerprints from different users may be recognized by
the fingerprint sensor as the same fingerprint. To ensure security,
set the screen lock using a pattern, PIN or Password.

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of
reasons. To maximize the recognition accuracy, check the following
before using the device.

• The device’s Power/Lock key has a fingerprint sensor. Ensure that

the Power/Lock key is not damaged by a metallic object, such as
coin or key.

• When water, dust or other foreign substance is on the Power/Lock

key or your finger, the fingerprint registration or recognition may
not work. Clean and dry your finger before using the fingerprint
sensor.

• A fingerprint may not be recognized properly if the surface of your

finger has a scar or is not smooth due to being soaked in water.

• If you bend your finger or use the fingertip only, your fingerprint

may not be recognized. Make sure that your finger covers the
entire surface of the Power/Lock key.

Custom-designed Features 6

• Scan only one finger for each registration. Scanning more than one

finger may affect fingerprint registration and recognition.

• The device may generate static electricity if the surrounding air

is dry. If the surrounding air is dry, avoid scanning fingerprints,
or touch a metallic object, such as coin or key, to remove static
electricity before scanning fingerprints.

Registering fingerprints

You can register and save your fingerprint on the device to use
fingerprint identification.

Tap Settings Display Lock screen Select screen lock

1

Fingerprints.

• This feature is available when the screen lock is set.

- Lock the device with a pattern, PIN or password.

• If the screen lock is not set, configure the lock screen by following

the on-screen instructions. See

Locate the Power/Lock key on the back of the device and gently

2

put your finger on it to register the fingerprint.

• Gently press the Power/Lock key so that the sensor can recognize

your fingerprint. If you press the Power/Lock key with an excessive
force, the screen lock function may start or the screen may turn off.

• Ensure that your fingertip covers the entire surface of the sensor

on the Power/Lock key.

Setting a screen lock

for details.

Custom-designed Features 7

Follow the on-screen instructions.

3

• Repeat scanning the fingerprint by moving your finger little by

little until the fingerprint registers.

When the fingerprint registration is done, tap OK.

4

• Tap ADD MORE to register another fingerprint. If you register

only one fingerprint and the corresponding finger is not in
a good condition, the fingerprint recognition may not work
well. As the preventive measure against this kind of situation,
register multiple fingerprints.

Managing fingerprints

You can edit or delete registered fingerprints.

Tap Settings Display Lock screen Select screen lock

1

Fingerprints.

Unlock according to the specified lock method.

2

From the fingerprint list, tap a fingerprint to rename it. To delete

3

it, tap

.

Unlocking the screen with a fingerprint

You can unlock the screen or view the locked content by using your
fingerprint.

Tap Settings Display Lock screen Select screen lock

1

Fingerprints.

Unlock according to the specified lock method.

2

On the fingerprint settings screen, activate the desired function:

3

• Screen lock: Unlock the screen with a fingerprint.

• Content lock: Access locked contents in QuickMemo+ with a

fingerprint.

Custom-designed Features 8

Face recognition

Face recognition overview

You can unlock the screen by using face recognition.

• This feature may be more vulnerable to security than the other

screen locks, such as Pattern, PIN, and Password.

• When a similar face or a photo of your face is used, the screen may

be unlocked.

• The recognized facial data is securely stored in your device.

• To save power, the face recognition feature will not work when the

battery level is below 5%.

Precautions for face recognition

Face recognition accuracy may decrease in the following cases. To
increase its accuracy, check the following before using the device.

• When your face is covered with a hat, eyeglasses, or mask, or your

face is significantly different due to heavy makeup or beard.

• When there are fingerprints or foreign substances on the front

of the camera lens, or your device cannot detect your face due to
excessively bright or dark conditions.

Registering facial data

Before using the face recognition feature, register your facial data on
your device.

Tap Settings Display Lock screen Face Recognition.

1

• To use this feature, the screen lock must be set with a Pattern, PIN,

or Password.

• When the screen lock is not set, register the data by following the

on-screen instructions. See

Raise your device in the front of your eyes.

2

Custom-designed Features 9

Setting a screen lock

for details.

Register your face by following the on-screen instructions.

3

• Register your face in a room that is not too bright or dark.

• Position your entire face inside the guideline on the screen, and

then adjust it by slowly moving up, down, left, or right.

When the face registration is done, tap OK.

4

Unlocking the screen with your face

You can unlock the screen with your face instead of a Pattern, PIN, or
Password.

Tap Settings Display Lock screen Select screen lock.

1

Unlock the screen according to the specified method.

2

Tap Allow face recognition to unlock the screen with your

3

face.

Face recognition options

You can customize the Face recognition options.

Tap Settings Display Lock screen Face Recognition.

1

Customize the following settings.

2

• Improve face recognition: Add facial data in various conditions

to improve face recognition.

• Delete face: Delete the registered facial data and register it

again if the face recognition does not work properly.

• Allow when screen is off: Allows you to unlock the screen by

raising the phone in front of your face while the screen is off.

• Swipe to unlock after face recognized: After your phone

recognizes your face, you must swipe the screen to unlock it.

• Advanced face recognition: Make it harder to unlock your

device with photos, images, or videos.

Custom-designed Features 10

Multi-tasking feature

Multi-Window

You can use two apps at the same time by separating the screen into
multiple windows.

While using an app, touch and hold
then select an app from the recently-used apps list.

• You can use two apps at the same time.

• To stop the Multi-Window feature, touch and hold

• The Multi-Window feature is not supported by some apps,

including downloaded apps.

from the Home touch buttons,

.

Custom-designed Features 11

Overview screen

The Overview screen provides a preview of your recently-used apps.
To view the list of recently-used apps, tap

buttons.

• Touch and hold an app and drag it to the top of the screen to start

the app with the Multi-Window feature. You can also tap
top of each app preview.

on the Home touch

at the

Custom-designed Features 12

quick share

You can share a photo or video using a desired app immediately after
taking it.

Tap , then take a photo or record a video.

1

Tap the app icon that appears on the screen to share it using that

2

app.
You can also swipe the icon towards the opposite direction to see
what other apps you can use to share your photos and videos.

• The app displayed by the quick share icon may vary, depending

on the type and frequency of access to the apps installed on the
device.

Custom-designed Features 13

Gallery features

Floating button

You can use the floating button at the lower part of the Gallery app
screen in landscape mode.

• After dragging the

button to return to the Home screen.

the

• You can drag the button to the left or right to move the

floating button as desired.

button upwards, release it when you reach

Custom-designed Features 14

Creating a movie

You can create a new movie by putting images and videos together.

Tap

1

Select images or videos for your movie and tap NEXT.

2

Edit the selected images and videos and then tap SAVE.

3

select an album, and then tap

,

Deleting files

You can select images or videos to delete from your video by tapping

at the top right corner of its thumbnail.

Adding files

You can select images or videos to add after tapping at the
bottom of the screen. You can also select the images or videos you
have already previously added.

Create movie.

Custom-designed Features 15

Rearranging files

To rearrange the images and videos, touch and hold the file you want
to move, then drag it to the desired location.

Adding file effects

Tap to add a theme or background music, change the font, and
add a title and author.

• Download the VASSET app from the Play Store to add video

themes, background music or font faces.
If you use mobile data without connecting to a Wi-Fi network, you

may be charged for data usage.

Resetting the movie edits

You can reset the edits made to the movie (e.g. play time, theme,
background music and font effect) by tapping

.

Previewing a file

Check your new video before saving it by tapping . After the
playback time elapses, the next file is played automatically.

• A maximum of 50 images and videos can be used to create a video.

• The playback time for an image is 3 seconds by default and it

cannot be changed. Videos can be trimmed down to a minimum of
1 second.

• This feature may not support some image or video formats.

Custom-designed Features 16

Making a GIF file

You can easily make a GIF file using previously recorded video.

At the desired starting point while watching a video, tap .

1

Select the length of the GIF you want to create.

2

• The GIF file is generated for the time selected from the current

time.

• For videos less than 5 seconds, GIF images are automatically

generated for the remaining time.

• You may use this feature solely for creative purposes. The use of

this feature involving infringement of any other person’s rights,
such as copyright or defamatory or offensive statements, may be
subject to civil, criminal, or administrative liabilities and/or penalties
under applicable laws. You shall not copy, reproduce, distribute, or
otherwise make illegal use of any copyrighted materials without
permission of the rightful owner or copyright holder. To the fullest
extent permitted by applicable law, LG Electronics disclaims all
expressed and implied warranties as well as liabilities associated
thereto.

You can also create a GIF file from Gallery.

While viewing an album, tap Create GIF.

1

Select the desired photos and videos to create a GIF file and then

2

tap NEXT.

• You can add more images and adjust the GIF speed, screen

ratio, and file order.

Tap SAVE.

3

• A maximum of 100 images can be used to create a GIF file.

Custom-designed Features 17

Google Assistant

You can manage tasks, plan your day, get answers, and much more.

• To use this feature, first connect to the network and sign in to your

Google account.

Launching Google Assistant

Press and hold from the Home screen to launch Google

1

Assistant.

Follow the on-screen instructions to configure the voice settings.

2

• The device saves your voice data for recognition.

Launching Google Assistant with your voice

Say “Ok Google” when the screen is turned on or locked.

1

Say a command or question when you see on the bottom of

2

the screen.

Launching Google Assistant from the Home
screen

Touch and hold from the Home screen.

• Voice recognition accuracy may decrease if you speak with

an unclear voice or in a noisy place. When you use the voice
recognition feature, increase its accuracy by speaking with a clear
voice in a quiet place.

Custom-designed Features 18

02

Basic Functions

Product components and
accessories

The following items are included with your device.

• Device

• Ejection pin

• USB cable

• The items supplied with the device and any available accessories

may vary depending on the area and service provider.

• Always use genuine LG Electronics accessories. Using accessories

made by other manufacturers may affect your device's call
performance or cause malfunctions. This may not be covered by
LG's repair service.

• If any of these basic items are missing, contact the dealer from

which you purchased your device.

• To purchase additional basic items, contact an LG Customer Service

Center.

• To purchase optional items, contact an LG Customer Service Center

for available dealers.

• Some items in the product box are subject to change without

notice.

• The appearance and specifications of your device are subject to

change without notice.

• Device specifications may vary depending on the area or service

provider.

• Be sure to use authentic accessories provided by LG Electronics.

Using third-party accessories may damage the device or cause
malfunctions.

• Charger

• Quick Start Guide

Basic Functions 20

Parts overview

Proximity/Ambient

Earpiece

Charger/USB cable port

Front camera lens

Stereo headset jack

Power/Lock key,

Fingerprint sensor

light sensor

Flash

Microphone

Touch screen

Microphone

Rear camera lens

Volume keys (+/-)

Speaker

Basic Functions 21

Do NOT attempt to remove the back cover.

This device has a non-removable battery. Do not attempt to remove
the back cover. Doing so may severely damage the battery and device,
which could cause overheating, fire, and injury.

• Proximity/Ambient light sensor

- Proximity sensor: During a call, the proximity sensor turns off
the screen and disables touch functionality when the device is
in close proximity to the human body. It turns the screen back
on and enables touch functionality when the device is outside a
specific range.

- Ambient light sensor: The ambient light sensor analyzes the
ambient light intensity when the auto-brightness control mode
is turned on.

• Volume keys

- Adjust the volume for ringtones, calls or notifications.

- While using the Camera, gently press a Volume key to take a
photo. To take continuous shots of photos, press and hold the
Volume key.

- Press the Volume Down (-) key twice to launch the Camera app
when the screen is locked or turned off. Press the Volume Up (+)
key twice to launch Capture+.

• Power/Lock key (Fingerprint sensor)

- Briefly press the key when you want to turn the screen on or off.

- Press and hold the key when you want to select a power control
option.

- Turn on the fingerprint recognition feature to simplify the
process of unlocking the screen. See

overview

for details.

Fingerprint recognition

Basic Functions 22

• Some functions may be restricted for access, depending on the

device specifications.

• Do not put heavy objects on the device or sit on it. Doing so may

damage the touch screen.

• Screen-protective film or accessories may interfere with the

proximity sensor.

• If your device is wet or is being used in a humid place, the touch

screen or buttons may not function properly.

Turning the power on or off

Turning the power on

When the power is turned off, press and hold the Power/Lock key.

• When the device is turned on for the first time, initial configuration

takes place. The first booting time for the smart phone may be
longer than usual.

• A soft reset may be used to reset the device if the screen freezes,

or the buttons, touch screen, or device are no longer responding. To
perform a soft reset of your phone, simply press & hold the Volume
Down and Power keys until the device restarts.

Turning the power off

Press and hold the Power/Lock key, then select Power off.

Power control options

Press and hold the Power/Lock key, then select an option.

• Power off: Turn off the device.

• Power off and restart: Restart the device.

• Turn on Airplane mode: Block telecommunication-related

functions, including making phone calls, messaging and browsing
the Internet. Other functions remain available.

Basic Functions 23

Installing the SIM card

Insert the SIM (Subscriber Identity Module) card provided by your
service provider to start using your device.

To remove the back cover, hold the phone firmly in one hand. With

1

your other hand, lift off the back cover with your thumbnail as
shown in the figure below.

Slide the SIM card into the SIM card slot with the gold-colored

2

contacts facing downwards.

Tarjeta SIM

Ranura inferior

Basic Functions 24

• This device supports only Nano SIM cards.

Nano Micró Estándar

• For problem-free performance, it is recommended to use the phone

with the correct type of SIM card. Always use a factory-made SIM
card supplied by the service provider.

To remove the SIM card

Push the pin on the left of the SIM card slot downwards, as indicated
in the image below.

Precautions when using the SIM card

• Do not lose your SIM card. LG is not responsible for damage and

other issues caused by loss or transfer of a SIM card.

• Be careful not to damage the SIM card when you insert or remove

it.

Basic Functions 25

Inserting the memory card

The device can support up to a 32 GB microSD card. Depending on
the memory card manufacturer and type, some memory card may
not be compatible with your device.

To remove the back cover, hold the phone firmly in one hand. With

1

your other hand, lift off the back cover with your thumbnail as
shown in the figure below.

Insert the memory card into the memory card slot.

2

Tarjeta de memoria
(opcional)

Ranura superior

• Some memory cards may not be fully compatible with the device.

If you use an incompatible card, it may damage the device or the
memory card, or corrupt the data stored in it.

Basic Functions 26

• Frequent writing and erasing of data may shorten the memory card

lifespan.

Removing the memory card

Unmount the memory card before removing it for safety.

Tap Settings General Storage .

1

Insert the ejection pin into the hole in the card tray and then pull

2

out the card tray from the device.

Remove the memory card from the card tray.

3

Insert the card tray back into the slot.

4

• Do not remove the memory card while the device is transferring

or accessing information. This may cause data to be lost or
corrupted, or may damage the memory card or the device. LG is not
responsible for losses that result from the abuse or improper use of
memory cards, including the loss of data.

Basic Functions 27

Battery

Installing the battery

To remove the back cover, hold the phone firmly in one hand. With

1

your other hand, lift off the back cover with your thumbnail as
shown in the figure below.

Insert the battery.

2

To replace the cover onto the device, align the back cover over the

3

battery compartment and press it down until it clicks into place.

Basic Functions 28

• Follow the instructions in this user guide cautiously when handling

the device. Failure to do so may damage the device or cause injury
to yourself or others.

Removing the battery

Open the back cover and pull out the battery.

• Turn off the device before removing the battery. Failure to do so

may damage the device.

Basic Functions 29