LG WT4870C User Manual

ENGLISH

ESPAÑOL

OWNER’S MANUAL

WASHING MACHINE

Before beginning installation, read these instructions carefully. This will simplify
installation and ensure that the washer is installed correctly and safely.
Leave these instructions near the washer after installation for future reference.

WT4870C*

P/No.: MFL67221346

www.lg.com

2

PRODUCT FEATURES

PRODUCT FEATURES

INVERTER DIRECT-DRIVE MOTOR

The inverter motor, which is directly connected to the tub, minimizes energy loss and produces little noise and vibration.

SMARTDIAGNOSIS™

Should you experience any technical difficulty with your washing machine, it has the capability of transmitting data by phone to
the Customer Information Center. The call center agent records the data transmitted from your machine and uses it to analyze
the issue, providing a fast and effective diagnosis (Refer to page 35).

TUB CLEAN

Regular cleaning of the tub on a monthly basis using TUB CLEAN will keep the tub clean and fresh.

CHILD LOCK

Use this option to disable the controls during a wash cycle. This option can prevent children from changing cycles or operating
the machine.

SMARTRINSE™ WITH JET SPRAY

This washer is designed to save rinse water by using the SMARTRINSE™ with jet spray in COTTON/NORMAL and HEAVY
DUTY cycles.

FULL STAINLESS STEEL DRUM

The Full stainless steel drum offers extreme durability.

3

IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

WARNING

For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to
prevent property damage, injury to persons, or death.

Your Safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety

messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word DANGER, WARNING or CAUTION.
These words mean:

DANGER

You will be killed or seriously injured if you don’t immediately follow instructions.

WARNING

You can be killed or seriously injured if you don’t follow instructions.

CAUTION

You may be slightly injured or cause damage to the product if you do not follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can

happen if the instructions are not followed.

BASIC SAFETY PRECAUTIONS

WARNING

To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the
following.

• Use this appliance only for its intended purpose as described

in this owner’s Manual.

•

Before use, the washer must be properly installed as
described in this manual.

•

Do not wash articles that have been previously cleaned in,

washed in, soaked in, or spotted with gasoline, dry cleaning
solvents, or other flammable or explosive substances,

they give off vapors that could ignite or explode.

•

Do not add gasoline, dry cleaning solvents, or other
flammable or explosive substances to the wash water.

These substances give off vapors that could ignite or
explode.

• Under certain conditions, hydrogen gas may be produced

in a hot water system that has not been used for 2 weeks
or more. HYDROGEN GAS IS EXPLOSIVE.

system has not been used for such a period, before using
the washer, turn on all hot water faucets and let the water
flow from each for several minutes.

accumulated hydrogen gas. As the gas is flammable,

smoke or use an open flame during this time.

•

Do not allow children to play on or in the washer. Close

supervision of children is necessary when the washer is
used near children.

•

Before the washer is removed from service or discarded,

remove the lid to prevent children from climbing inside.

•

Do not install or store the washer where it will be exposed

to the weather or freezing temperatures.

•

Do not tamper with controls.

• Keep the area underneath and around your appliances free

of combustible materials (lint, paper, rags, etc.), gasoline,
chemicals and other flammable vapors and liquids.

•

as

If the hot water

This will release any

do not

Do not repair or replace any part of the washer or attempt
any servicing other than as described in this manual.

strongly recommend that any service be performed by a
qualified technician.

•

See Installation Instructions for grounding requirements.

•

ALWAYS follow the fabric care instructions supplied by the
garment manufacturer.

•

Do not place items exposed to cooking oil in your washer.

Items contaminated with cooking oils may contribute to a
chemical reaction that could cause a load to catch fire.

•

Use fabric softeners or products to eliminate static only as
recommended by the manufacturer.

• This washer is not designed for maritime use or for mobile

installations such as in RVs, aircraft, etc.

•

Turn off the water faucets and unplug the washer if the
machine is to be left for an extended period of time, such as
during vacations.

•

Do not use to dry articles containing foam rubber or
similarly textured rubber-like materials.

• Packaging material can be dangerous for children. There is a

risk of suffocation!

•

Always check the inside of the washer for foreign objects
before loading laundry. Keep the lid closed when not in use.

•

Do not reach into the appliance if the tub or agitator is
moving.

•

WARNING :

State of California to cause cancer and birth defects or other
reproductive harm.

Keep all packaging from children.

This product contains chemicals known to the

Wash hands after handling.

We

4

IMPORTANT SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

WARNING

For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to
prevent property damage, injury to persons, or death.

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by
providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding
conductor and grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in
accordance with all local codes and ordinances.

WARNING

Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician
or servicer if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the
appliance. If it does not fit the outlet, have a proper outlet installed by a qualified electrician. Failure to follow these warnings can
cause serious injury, fire, electric shock, or death.

5

IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

WARNING

For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to
prevent property damage, injury to persons, or death.

SAFETY INSTRUCTIONS FOR INSTALLATION

WARNING

To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the
following.

•

Refer to INSTALLATION INSTRUCTIONS for detailed
grounding procedures.

with the washer for installer’s reference. If the washer is
moved to a new location, have it checked and reinstalled by a
qualified service technician. Failure to follow this warning can
cause serious injury, fire, electric shock, or death.

•

Do not, under any circumstances, cut or remove the third
(ground) prong from the power cord.

warning can cause serious injury, fire, electric shock, or
death.

•

For personal safety, this appliance must be properly
grounded.

injury, fire, electric shock, or death.

•

The power cord of this appliance is equipped with a 3-prong
(grounding) plug which mates with a standard 3-prong
(grounding) wall outlet

shock from this appliance.

•

This washer must be plugged into a 120 VAC, 60 Hz
grounded outlet.

serious injury, fire, electric shock, or death.

•

Have the wall outlet and circuit checked by a qualified
electrician to make sure the outlet is properly grounded.

Failure to follow this warning can cause serious injury, fire,
electric shock, or death.

•

Where a standard 2-prong wall outlet is encountered, it
is your personal responsibility and obligation to have it
replaced with a properly grounded 3-prong wall outlet.

Failure to follow this warning can cause serious injury, fire,
electric shock, or death.

•

Do not install on carpet. Install washer on a solid floor.

Failure to follow this warning can cause serious leak damage.

•

Do not remove ground prong. Do not use an adapter or
extension cord. Plug into a grounded 3-prong outlet.

to follow these warnings can cause serious injury, fire,
electric shock, or death.

Failure to follow this warning can cause serious

Installation instructions are packed

Failure to follow this

to minimize the possibility of electric

Failure to follow this warning can cause

Failure

•

The washer should always be plugged into its own individual
electrical outlet which has a voltage rating that matches the
rating plate.

prevents overloading house wiring circuits which could cause
a fire hazard from overheated wires.

•

Never unplug your washer by pulling on the power cord.

Always grip plug firmly and pull straight out from the outlet.
Failure to follow this warning can cause serious injury, fire,
electric shock, or death.

•

Repair or immediately replace all power cords that have
become frayed or otherwise damaged. Do not use a cord
that shows cracks or abrasion damage along its length or at
either end.

injury, fire, electric shock, or death.

•

When installing or moving the washer, be careful not to
pinch, crush, or damage the power cord.

this warning can cause serious injury, fire, electric shock, or
death.

•

The washer must be installed and electrically grounded by
a qualified service person in accordance with local codes

prevent shock hazard and assure stability during operation.

•

The washer is heavy. Two or more people may be needed
to install and move the appliance.

in back or other injury.

•

Store and install the washer where it will not be exposed
to temperatures below freezing or exposed to outdoor
weather conditions.

serious leak damage.

•

Do not install the washer in humid spaces to reduce the risk
of electric shock

serious injury, fire, electric shock, or death.

•

To reduce the risk of injury to persons, adhere to all industry
recommended safety procedures including the use of long
sleeved gloves and safety glasses.

the safety warnings in this manual could result in property
damage, injury to persons or death.

• Never attempt to operate this appliance if it is damaged,

malfunctioning, partially disassembled, or has missing or
broken parts, including a damaged cord or plug.

• To minimize the possibility of electric shock, unplug this

appliance from the power supply or disconnect the washer
at the household distribution panel by removing the fuse
or switching off the circuit breaker before attempting any
maintenance or cleaning.

This provides the best performance and also

Failure to follow this warning can cause serious

Failure to follow

Failure to do so can result

Failure to follow this warning can cause

. Failure to follow this warning can cause

Failure to follow all of

to

6

IMPORTANT SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

WARNING

For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to
prevent property damage, injury to persons, or death.

SAFETY INSTRUCTIONS FOR USE, CARE, CLEANING, AND DISPOSAL

WARNING

To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the
following.

•

Unplug the washer before cleaning

electric shock.

•

Never use harsh chemicals, abrasive cleaners, or solvents
to clean the washer.

•

Do not put oily or greasy rags or clothing on top of the
washer.

the materials.

•

Do not wash items that are soiled with vegetable or cooking
oil.

to the remaining oil, the fabric may smoke or catch fire by
itself.

•

Disconnect this appliance from the power supply before
attempting any user maintenance. Turning the controls to
the OFF position does not disconnect this appliance from
the power supply.

serious injury, fire, electric shock, or death.

•

Do not combine laundry products for use in one load unless
specified on the label.

•

Do not mix chlorine bleach with ammonia or acids such
as vinegar. Follow package directions when using laundry
products.

resulting in serious injury or death.

•

Do not reach into the washer while parts are moving.
Before loading, unloading, or adding items, press the START/
PAUSE button and allow the drum to coast to a complete
stop before reaching inside.

can cause serious injury, fire, electric shock, or death.

These substances give off vapors that could ignite

These items may contain some oil after laundering. Due

Incorrect usage can produce poisonous gas,

to avoid the risk of

They will damage the finish.

Failure to follow this warning can cause

Failure to follow this warning

•

Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer
is used near children. As children grow, teach them the
proper, safe use of all appliances.

these warnings could result in serious injury to persons or
death.

•

Destroy the carton, plastic bag, and other packing materials
after the washer is unpacked. Children might use them for
play. Cartons covered with rugs, bedspreads, or plastic
sheets can become airtight chambers.

with these warnings could result in serious injury to persons
or death.

•

Keep laundry products out of children’s reach. To prevent
injury to persons, observe all warnings on product labels.

Failure to comply with these warnings could result in serious
injury to persons or death.

•

Remove the lid to the washing compartment to avoid the
danger of children or small animals getting trapped inside
before your washer is removed from service or discarded.

Failure to do so can result in serious injury to persons or
death.

•

Keep hands and foreign objects clear of the lid and latch area
when closing the lid. Failure to keep hands clear can result
in personal injury.

Failure to comply with

Failure to comply

SAVE THESE INSTRUCTIONS

7

TABLE OF CONTENTS

ENGLISH

TABLE OF CONTENTS

2 PRODUCT FEATURES

3 IMPORTANT SAFETY INSTRUCTIONS

3 BASIC SAFETY PRECAUTIONS
4 GROUNDING INSTRUCTIONS
5 SAFETY INSTRUCTIONS FOR INSTALLATION
6 SAFETY INSTRUCTIONS FOR USE, CARE,

CLEANING, AND DISPOSAL

8

INTRODUCING YOUR WASHING MACHINE

8 Parts and Accessories

9 Control panel features

11 INSTALLATION INSTRUCTIONS

11 Installation Overview
12 Checking and choosing the proper location
13 Unpacking the washer
14 Connecting the water lines
15 Connecting the drain line

16 Leveling the washing machine

17 Plugging in the power cord and grounding
17 Test run

18 PREPARATION

18 Sorting wash loads
18 - Precautions for fabric care before wash cycle
18 - Fabric care labels
18 - Sorting laundry

19 Using detergent/fabric softener
19 - Recommended detergent
19 - Loading the dispenser

24 Setting options before cycle
24 - Setting the water temperature, WASH TEMP.
24 - Setting soil level of laundry, SOIL LEVEL
24 - Setting spin speed, SPIN SPEED
24 - Tuning on/off melody and button tones,

SIGNAL ON/OFF

24 - SPECIAL USE
25 - Setting RINSE + SPIN, RINSE + SPIN
25 - Setting SPIN ONLY, SPIN ONLY
25 - Setting STAIN CARE™, STAIN CARE™
25 - Setting soak, SOAK
25 - Saving energy, COLDWASH™
25 - Adding extra rinse cycle, EXTRA RINSE
25 ­26 ­26 - Setting customized wash cycle, CUSTOM

26 Setting options during cycle
26 ­26 - Setting water plus, WATER PLUS
27 -

Setting fabric softener of laundry, FABRIC SOFTENER
Presetting the start time, DELAY WASH

PROGRAM

Button lock feature, SIGNAL OFF-LOW-HIGH

Setting add garments of laundry, ADD GARMENTS

*PGM SAVE

*WATER PLUS

*CHILD LOCK

28 MAINTENANCE

28 Care
28 - Cleaning the water inlet filters
28 - Care in cold climates
29 Cleaning
29 - Clean the drum, TUB CLEAN
29 - Cleaning the detergent box

30 TROUBLESHOOTING

30 Checking error messages
32 Normal sounds you may hear
32 Before calling for service

21 USING YOUR WASHING MACHINE

21 Basic operation
22 Cycle guide
23 Main cycle
23 - Normal items, COTTON/NORMAL
23 - Wrinkle free items,
23 - Heavy soiled items,
23 - Blankets or bulky items,
23 - For white fabrics,
23 - Clean tub,
23 - Quick wash, SPEED WASH
23 - Sheer items, DELICATES
24 Cycle setting buttons

TUB CLEAN

PERM.PRESS/CASUAL

HEAVY DUTY

BULKY/BEDDING

BRIGHT WHITES™

35 SPECIFICATIONS

35 USING SMARTDIAGNOSIS™

36 WARRANTY

8

INTRODUCING YOUR WASHING MACHINE

INTRODUCING YOUR WASHING MACHINE

Parts and Accessories

Parts

Dispenser box

(See page 19)

Bleach

box

Tub

Accessories

Tie Strap (for securing drain hose)

y

Lid

Control panel
(See page 9)

Leveling feet

Optional Accessories

HOT and COLD

Hot and Cold Water Hoses

y

Identify

Power
cord

Drain hose

NOTE

Contact LG Customer Service at 1-800-243-0000 (1-888-542-2623 in Canada) if any accessories are missing or to purchase

y

accessories.
Always purchase good quality hoses. Leaking caused by poor quality hoses or by improper installation is not covered by the

y

manufacturer’s warranty.
The images in this guide may be different from the actual components and accessories, and are subject to change by the

y

manufacturer without prior notice for product improvement purposes.

9

INTRODUCING YOUR WASHING MACHINE

ENGLISH

Control panel features

Power
Button

Operation

Button Description

LED
Display

Wash
Temp.
Selection
Button

POWER ON/OFF BUTTON

y

- Press to turn the washer ON. Press again to turn the washer OFF.

NOTE:

Soil
Level
Selection
Button

If the washer remains idle for 4 minutes after turning the washer off, the water in the tub will

drain. ‘dr’ will appear on the display. You may restart the washer at this time. However, once
the washer initiates draining, all functions will be suspended, and ‘dr’ will be displayed until
draining is complete.

Spin
Speed
Selection
Button

Special
Use
Selection
Button

Selector
Knob

Cycle

Start/
Pause
Button

CYCLE SELECTOR KNOB

y

- Turn the Cycle Selector Knob until the desired cycle is selected. Once the desired cycle has been
selected, the standard presets will be shown in the display. These settings can be adjusted using
the cycle setting buttons before starting the cycle.

START/PAUSE BUTTON

y

- Turn this button to START the selected cycle.
If the washer is running, use this button to PAUSE the cycle without losing the current settings.

If you do not press the START/PAUSE button within 5 minutes of selecting a cycle, the

NOTE:

washer automatically turns off.

If the washer remains idle for 9 minutes after pausing the cycle, the water in the tub will

NOTE:

drain.

CYCLE MODIFIER BUTTONS

y

- Use these buttons to select the desired cycle options for the selected cycle. Press the button for
that setting until the indicator light for the desired value is lit.

OPTION BUTTONS

y

- The option buttons allow you to select additional cycle options and will light when selected. Certain
buttons also allow you to activate special functions by pressing and holding the button for 3
seconds. For detailed information about the individual options, please see the following pages.

LED DISPLAY

y

- The display shows the settings, estimated time remaining, options, and status messages for your
washer. The display will remain on through the cycle.

10

INTRODUCING YOUR WASHING MACHINE

Display

Lid lock
indicator

Cycle
status
indicator

Button Description

ESTIMATED TIME REMAINING

y

- When the START/PAUSE button is pressed, the washer automatically detects the wash load
(weight) and optimizes the washing time based on the selected cycle and options. The display will
then indicate the estimated time remaining for the selected wash cycle.

Delay
wash
indicator

Estimated time remaining/
error message display

CYCLE STATUS INDICATOR

y

- This portion of the display shows which stage of the wash cycle is currently underway
(LOAD SENSING, WASH, RINSE, or SPIN).

11

INSTALLATION INSTRUCTIONS

ENGLISH

(1) (2) (3)

(4)

(7)

(5) (6)

INSTALLATION INSTRUCTIONS

Installation Overview

Checking and choosing the

proper location

Unpacking the washer Connecting the water line

Connecting the drain line Leveling the washing

Test run

WARNING

Washer is heavy! Two or more people are required when moving and unpacking the washer.

y

back or other injury.

Store and install the washer where it will not be exposed to temperatures below freezing or exposed to outdoor weather

y

conditions.
Properly ground washer to conform with all governing codes and ordinances.

y

serious injury, fire, electric shock, or death.

To reduce the risk of electric shock, do not install the washer in humid spaces.

y

serious injury, fire, electric shock, or death.
The base opening must not be obstructed by carpeting when the washer is installed on a carpeted floor.

y

Do not remove ground prong. Do not use an adapter or extension cord. Plug into a grounded 3-prong outlet.

y

follow this warning can cause serious injury, fire, electric shock, or death.

Failure to follow this warning can cause serious injury, fire, electric shock, or death.

machine

Plugging in the power cord

and grounding

Failure to do so can result in

Failure to follow this warning can cause

Failure to follow this warning can cause

Failure to

12

INSTALLATION INSTRUCTIONS

28.3/8″

(72.1 cm)

4″

(10 cm)

55.

3

/4″

(141.7 cm)

(with lid

open)

27″

(68.6 cm)

1″

(2.5 cm)

1″

(2.5 cm)

45

3

/8″

(115.3 cm)

Checking and choosing the proper
location

Install the washing machine on a solid floor that is strong and
rigid enough to support the weight of the washing machine,
even when fully loaded, without flexing or bouncing. If the
floor has too much flex, you may need to reinforce it to make
it more rigid. If the floor is not solid, it may cause severe
vibration and noise.

Clean the floor before installation.

1

- Make sure to select solid and smooth ground.

Two or more people are needed for moving and

2

unpacking the washing machine.

Allow for sufficient space between the walls and the

3

washing machine for installation.

Space requirements

You must allow sufficient space for water lines, the drain
line, and airflow.

NOTE

Be sure to allow for wall, door, or floor moldings that

y

may increase the required clearances.

Installing on a floor

NOTE

Before installing the washer, make sure the floor is

y

clean, dry and free of dust, dirt, water and oils so the
washer feet cannot slide easily. Leveling feet that can
move or slide on the floor can contribute to excess
vibration and noise due to poor contact with the floor.

13

INSTALLATION INSTRUCTIONS

ENGLISH

Unpacking the washer

After the washer is in the home, remove the carton and

1

Styrofoam® shipping base from the washer.

When removing the washer from the carton base, be sure
to remove the tub support in the middle of the carton base.
If you must lay the washer down to remove the base
packaging materials, always protect the side of the washer
and lay it carefully on its side. Do NOT lay the washer on its
front or back.

Unfasten the power cord from the back of the

3

washer.

TOOLS YOU WILL NEED

• Adjustable Pliers

• Carpenter’s Level

Tub support

Carton Base

Remove the packing block containing the owner’s

2

manual, parts and laundry product samples.

14

INSTALLATION INSTRUCTIONS

Connecting the water lines

Check the rubber seals on both sides of the hose.

1

- Insert a rubber seal into the threaded fittings on each
hose to prevent leaking.

Connect the hoses to the water inlets tightly by hand and

4

then tighten another 2/3 turn with pliers.

- Connect the blue hose to the cold water inlet and the
red hose to the hot water inlet.

Rubber seal

Rubber seal

Water hose
(To tap)

Water hose
(To water inlet on the
washing machine)

WARNING

Do not reuse old hoses.

y

you install the washing machine. Old hoses could leak
or burst causing flooding and property damage.

Connect the water supply hoses to the HOT and COLD

2

water faucets tightly by hand and then tighten another
2/3 turn with pliers.

- Connect the blue hose to a cold water faucet and the
red hose to a hot water faucet.

Only use new hoses when

Hot water inlet

Cold water inlet

WARNING

Do not overtighten the hoses.

y

Check for leaks by turning on the faucets.

5

y

y

y

y

damage the valves resulting in leaking and property
damage.

- If water leaks, check steps 1 to 4 again.

NOTE

Periodically check the hoses for cracks, leaks and wear,
and replace the hoses every 5 years.
When moving or installing the machine do not stretch,
crush of kink the hoses.
Water supply pressure must be between 14.5 PSI and
116 PSI (100~800 kPa). If the water supply pressure is
more than 116 PSI, a pressure reducing valve must be
installed.
To provide optimum washing performance the hot
water temperature should be set at 120-135°F (48-57°C)
and the cold at 60°F (15°C).

Overtightening can

WARNING

Do not overtighten.

y

After connecting inlet hose to water faucets, turn on the

3

water faucets to flush out foreign substances (dirt, sand
or sawdust) in the water lines. Let water drain into a
bucket, and check the water temperature.

Damage to the coupling can result.

15

INSTALLATION INSTRUCTIONS

ENGLISH

39″

(99 cm)

39″

(99 cm)

Connecting the drain line

Secure the drain hose in place to prevent moving and leaking.

NOTE

The drain hose should be properly secured. Failure to

y

properly secure the drain hose can result in flooding
and malfunction.
Total height of the house end should not exceed 96

y

inches (244.8 cm) from the bottom of the washer.
The drain must be installed in accordance with any

y

applicable local codes and regulations.
Make sure that the water lines are not stretched,

y

pinched, crushed, or kinked.

Using a standpipe

Insert the end of the drain hose into the standpipe.

1

Using a laundry tub

Clip the end of the hose into the elbow bracket.

1

Connect the elbow bracket within 4 inches (10 cm) from the

-
end of the drain hose. If the drain hose is extended more than
4 inches (10 cm) beyond the end of the elbow bracket, mold,
or microorganisms could spread to the inside of the washer.

No more than
4 inches (10 cm)

2

Hang the end of the drain hose over the side of the laundry tub.

Drain Hose

Use a tie strap to secure the drain hose in place.

2

Cable Tie

Cable Tie

Drain Hose

Use a tie strap to secure the drain hose in place.

3

16

INSTALLATION INSTRUCTIONS

Leveling the washing machine

The washer spins at very high speeds, up to 1,100 RPM.

NOTE

Adjust the leveling feet only as far as necessary to

y

level the washer. Extending the leveling feet more than
necessary can cause the washer to vibrate.
All four leveling feet must rest solidly on the floor. Rock

y

the washer gently from corner to corner to make sure
that the washer does not rock.
Before installing the washer, make sure the floor is

y

clean, dry and free of dust, dirt, water and oils so the
washer feet cannot slide easily. Leveling feet that can
move or side on the floor can contribute to excess
vibration and noise due to poor contact with the floor.

Position the washer in the final location,

1

taking special care to not pinch, strain, or crush the water
and drain lines. Place a level across the top of the washer.

Adjust the leveling feet. Turn clockwise to raise the

2

washer or counterclockwise to lower it.

side to side

front to back

Lower

If the washer is not level, adjust the leveling feet. Turn
clockwise to raise, counterclockwise to lower.

Check the washing machine’s level again.

4

- Push or rock the top edges of the washing machine
gently to make sure that the washing machine does not
rock.

- If the washing machine rocks, repeat steps 1 to 3.

Raise

Raise Lower

To make sure that the washer is properly level, open

3

the lid and look from above to see if it is same as shown
below. If you have a level, check your washer with the
level.

• To check if the washer is level side to side, close the lid

and place a level at the back of the lid.

• To check if the washer is level front to back, place a level at

the side of the washer on the edge where the cabinet side
meets the top cover.

WARNING

Using the washing machine without leveling, it may

y

result in malfunction caused by the production of
excess vibration and noise.

Use the leveling feet only when you level the washing

y

machine.

may cause abnormal vibration of the washing machine.

If you raise the leveling feet unnecessarily, it

17

INSTALLATION INSTRUCTIONS

ENGLISH

Plugging in the power cord and
grounding

Make sure to ground the washing machine to prevent a short
circuit or an electric shock when plugging in.

Using a 3-prong outlet

Plug in the electrical outlet without additional grounding.

WARNING

The power outlet must be within 60 inches (1.5 m) of either

y

side of the washer.
The appliance and outlet must be positioned so that the plug

y

is easily accessible.
Do not overload the outlet with more than one appliance.

y

The outlet must be grounded in accordance with current

y

wiring codes and regulations.

Time-delay fuse or circuit breaker is recommended.

y

It is the personal responsibility and obligation of the product

y

owner to have a proper outlet installed by a qualified
electrician.

Do not use a worn or damaged power cord or power plug.

y

Replace or repair it immediately.

in death, fire, electric shock, or malfunction.

Do not modify the power cord and take care not to damage

y

it when installing or moving the washing machine.

do so may result in death, fire, electric shock, or malfunction.

Make sure that the washing machine is grounded.

y

Connect this washing machine to a grounded outlet

y

conforming to the rating prior to use.

result in fire, electric shock, or malfunction.

Do not use adaptors or extension cords.

y

machine should always be plugged into its own individual
electrical outlet which has a voltage rating that matches the
rating plate. Failure to do so may result in fire, electric shock
or disorder.

Do not damage or cut off the ground prong of the power

y

Doing so may cause death, fire, electric shock, or

cord.

product malfunction.

Failure to do so may result

Failure to

Failure to do so may

The washing

Test run

Check if the washing machine is properly installed and run a
test cycle.

Load the washing machine with 6 pounds of laundry.

1

Press

2

Press to RINSE + SPIN.

3

Press .

4

- The wash cycle starts.

Check if water is supplied, that the washing machine

5

does not rock or vibrates excessively, and that it drains
well during the spin cycle.

- If water leaks during water supply, see page 14,

Connecting the water lines

- If the washing machine rocks and vibrates excessively,
see page 16,
again.

- If the drain does not work, see page 15,

drain line

Leveling the washing machine

to install it properly.

to connect them properly.

to level it

Connecting the

18

PREPARATION

PREPARATION

Sorting wash loads

Precautions for fabric care before wash cycle

Read and observe the following to prevent shrinkage or damage to clothes.

CAUTION

or known to be water-proof or water-resistant, even if the
product care label on the item permits machine washing.

Failure to follow these instructions could result in severe
damage to your laundry, your washer and/or property damage
as a result of abnormal vibration of the washer.

- Examples of water-proof or water-resistant items include
certain mattress pads, mattress covers, rain gear, camping
gear, skiing apparel , outdoor gear and similar items.

Check all pockets to make sure that they are empty.

u

-Items such as clips, matches, pens, coins, and keys can
damage both your washer and your clothes.

Close zippers, hooks, and drawstrings to prevent these

u

items from snagging or tangling on other clothes.

Pretreat heavily stained areas before washing.

u

- Doing so will produce clean, stain-free results.

Combine large and small items in a load. Load large items

u

first.

Large items should not be more than half of the total

u

washload.

The washer can be fully loaded, but the drum should not

u

be tightly packed with items.

Do not wash single items, except for bulky items such as

u

blankets. Make sure to wash laundry in similar types of
loads.

- Washing a single small item may result in the tub
becoming unbalanced, vibrating and making a noise.

Brush heavy soil, dust, or hair off fabrics before washing.

u

- Laundry may not wash clean if there is dirt or sand on
the fabrics, or they may damage due to particles rubbing
against sheer fabrics.

Wash blankets individually.

u

- Washing more than one blanket together may produce
unclean results due to tangling or an unbalanced load.

Always separate fabrics according to their colors and wash

u

them separately to prevent colors from running.

- Fabrics may damage or become stained due to fabric
dyes
running, or due to foreign objects transferring from one
fabric to another.

Do not wash or spin any item labeled

Fabric care labels

Most articles of clothing feature fabric care labels that include
instructions for proper care.

Category Label Directions

Hand Wash

Machine Wash, Normal Cycle

Use Permanent Press/Wrinkle
Resistant washing machine
setting (which has a cool down or
cold spray before the reduced
spin)

Washing

Water Temperature

Bleach symbols

Use Gentle/Delicate washing
machine setting (slow agitation
and/ or reduced wash time).

Do Not Wash

Do Not Wring

Hot

Warm

Cold/Cool

Any Bleach (When Needed)

Only Non-Chlorine Bleach (When
Needed)

Do Not Bleach

Sorting laundry

It is recommended that you sort laundry into similar loads
that are washable in the same cycle.
Refer to the following chart for sorting clothes

Colors
Soil
Fabric
Lint

Whites / Lights / Darks
Heavy / Normal / Light
Delicates / Easy Care / Sturdy Cottons
Lint Producers / Lint Collectors

19

PREPARATION

ENGLISH

Using detergent/fabric softener

Recommended detergent

Make sure to use HE (High-Efficiency) detergent for Top
loading washing machines. HE detergents dissolve more
efficiently and produce fewer suds to ensure efficient
washing and rinsing. Use the correct amount of detergent as
indicated on the label of the detergent packaging.

Designed specially to use only
HE (High-Efficiency) detergent

NOTE

Only use HE detergents, since using a regular

y

detergent may produce excessive suds.
HE detergents produce fewer suds, dissolve more

y

efficiently to improve washing and rinsing performance,
and help to keep the interior of your washer clean.
Use less detergent for soft water.

y

Wipe up any spills immediately, as liquids could

y

damage the finish and the control panel of the washing
machine.
Using too much detergent can cause a build-up in

y

the tub resulting in unsatisfactory performance and
machine malfunction.

If you use a detergent that does not dissolve easily or a

y

detergent with high viscosity, it will leave a residue on
the tub, which may not rinse properly.

Loading the dispenser

The detergent dispenser drawer of the washing machine has
a dispenser compartment for each detergent type. Add the
appropriate detergents into its respective compartments.

Pull out the detergent dispenser drawer.

1

Add the appropriate detergent to its allocated

2

compartment.

- If you use a liquid detergent, check if the liquid
detergent cup is in place.

- If you use a powdered detergent, remove the liquid
detergent cup and put the powder in the main wash
detergent compartment.

Main Wash
Liquid Detergent
Compartment

Insert

Liquid Fabric
Softener
Compartment

Close the detergent dispenser drawer slowly.

3

- Slamming the detergent dispenser drawer may result in
the detergent overflowing into another compartment or
pouring into the tub earlier than programmed.

NOTE

It is normal for a small amount of water to remain in

y

the dispenser compartments at the end of the cycle.

Main Wash
Powder Detergent
Compartment

20

PREPARATION

Main Wash Detergent Compartment

This compartment holds laundry detergent for the main wash
cycle, which is added to the load at the beginning of the
cycle. Always use HE (High-Efficiency) detergent with your
washing machine.
Never exceed the manufacturer’s recommendations when
adding detergent. Using too much detergent can result
in detergent buildup in clothing and the washer. Either
powdered or liquid detergent may be used.

NOTE

Liquid or powdered color-safe bleach may be added

y

to the main wash compartment with detergent of the
same type.
When using liquid detergent, make sure the liquid

y

detergent cup and insert are in place. Do not exceed
the maximum fill line.
When using powdered detergent, remove the insert

y

and liquid detergent cup from the compartment.
Powdered detergent will not dispense with the liquid
detergent cup and insert in place.

Liquid Bleach Compartment

This compartment holds liquid chlorine bleach, which will be
dispensed automatically at the proper time during the wash
cycle. Avoid overfilling or splashing when adding bleach
to the dispenser. The maximum capacity of the bleach
dispenser is one cup of bleach per wash cycle. Overfilling
could result in premature dispensing of bleach, which will
result in fabric damage.

NOTE

Do not add powdered or liquid color-safe bleach to this

y

compartment.
Always follow the manufacturer’s recommendations

y

when adding bleach. Do not exceed the maximum fill
line. Using too much bleach can damage fabrics.
Never pour undiluted liquid chlorine bleach directly onto

y

the load or into the drum. Fabric damage can occur.

Fabric Softener Compartment

This compartment holds liquid fabric softener, which will be
automatically dispensed during the final rinse cycle.

NOTE

Always follow the manufacturer’s recommendations

y

when adding fabric softener. Do not exceed the
maximum fill line. Using too much fabric softener may
result in stained clothes.
Dilute concentrated fabric softeners with warm water.

y

Do not exceed the maximum fill line.
Never pour fabric softener directly onto the load or into

y

the drum.

Fabric
Softener

Main Wash
Detergent

21

USING YOUR WASHING MACHINE

ENGLISH

USING YOUR WASHING MACHINE

Basic operation

1

2

3

4

SORT LAUNDRY AND LOAD WASHER.

ADD DETERGENT BLEACH AND SOFTENER.
This compartment holds liquid fabric softener, which will be automatically dispensed during the
final rinse cycle. Refer to pages 19-20 for details.

TURN ON THE WASHER.
Press the POWER button to turn on the washer.

SELECT CYCLE.
Turn the knob to desired cycle. The display will show the preset WASH TEMP. SOIL LEVEL,
SPIN SPEED for that cycle.

SELECT CYCLE MODIFIER BUTTONS. If you would like to change the modifier for that cycle,
press the appropriate cycle settings button(s) until the indicator light for the desired

5

6

7

8

setting is lit.
NOTE: To protect your garments, not every WASH TEMP. temperature, SPIN SPEED, SOIL
LEVEL, or OPTION is available with every cycle.

SELECT OPTION BUTTONS. Select any additional cycle options, such as FABRIC SOFTENER or
DELAY WASH.
NOTE: To protect your garments, not every WASH TEMP. temperature, SPIN SPEED, SOIL
LEVEL, or OPTION is available with every cycle.

Press

- The washing machine will start.

When the melody plays if the sound is turned on, the wash cycle is finished.

- When the washing cycle is finished, the lid will unlock. Open the lid and remove the laundry
immediately.

.

WARNING

To reduce the risk of fire, electric shock, or injury to persons,

y

operating this appliance.

read the IMPORTANT SAFETY INSTRUCTIONS before

22

USING YOUR WASHING MACHINE

Cycle guide

The cycle guide below shows the options and recommended fabric types for each cycle. =Default setting

Cycle Fabric Type Wash Temp. Spin Speed Soil Level

Tub Clean Refer to page 29.

Bright Whites™ White fabrics

Bulky/Bedding Large items such

Heavy Duty Heavy soiled cotton

Perm Press
Casual

Cotton/Normal Cotton, shirts, jeans

Speed Wash Lightly soiled and

Delicates Dress shirts/blouses,

as blankets and
comforters

* Use the Bulky/Bedding cycle for items such as pillows, comforters and other articles which have difficultly absorbing water. ONLY

WASH SMALL LOADS to make sure there is plenty of room for the load to move during washing. Keep like items together; do
not mix large bulky items with smaller clothing items. Failure to follow these instructions may result in damage to the clothing or
to the washer.

fabrics

Dress shirts/pants,
wrinkle-free clothing,
poly/cotton blend clothing,
tablecloths

soxs, pants

small loads

nylons, sheer or lacy
garments

(less than 8 lbs.)

Hot Extra High Heavy
Warm High Normal
Eco Warm Medium Light

Hot Extra High Heavy
Warm High Normal
Eco Warm Medium Light
Cold Low
Tap Cold No Spin

Hot Extra High Heavy
Warm High Normal
Eco Warm Medium Light
Cold Low
Tap Cold No Spin
Warm High Heavy
Eco Warm
Cold Low Light

Tap Cold
Hot Extra High Heavy

Warm High Normal
Eco Warm Medium Light
Cold No Spin

Tap Cold
Warm Extra High Heavy

Eco Warm High Normal
Cold Medium Light
Tap Cold Low

Warm High Heavy
Eco Warm Medium Normal

Cold Low Light
Tap Cold No Spin

High

Low
No Spin

Medium

No Spin

No Spin

Soak

Normal

STAIN

CARE™

   

   

     

    

     

    

    

COLDWASH™

- Cycle time depends on water pressure, type and amount of load and chosen additional options.
NOTE: To protect your garments, not every Wash Temp., Spin Speed, Soil Level, or Option is available with every cycle.

Extra

Rinse

Water

Plus

Fabric

Softener

23

USING YOUR WASHING MACHINE

ENGLISH

Main cycle

You can wash laundry items more thoroughly by selecting
the wash cycle that best suits the type of items to be
washed. Turn the knob to desired cycle. When you select a
wash cycle, the light for the corresponding wash cycle will
turn on. See page 21,

operating methods.

Normal items,

Use this cycle to wash normal items, except bulky items
such as blankets and fabrics such as wool or silk.

NOTE

If you press

y

another cycle, the washing machine proceeds to

c

Wrinkle free items,

This cycle is for washing items such as wrinkle-free clothes
or tablecloths to minimize wrinkles.

Basic operation

c

and then without selecting

.

PERM.PRESS/CASUAL

, for more details on

Sheer items,

This cycle is for washing lingerie or sheer and lacy clothes
which can easily be damaged.

f

Heavy soiled items,

This cycle is for washing heavily soiled laundry though more
powerful tub rotation.

Blankets or bulky items,

This cycle is for washing blankets or bulky items.

For white fabrics,

This cycle is for washing white items only.

Clean tub,

Use this cycle to clean the tub of your washing machine.

Quick wash,

Use the Speed Wash cycle to quickly wash lightly soiled
clothing and small load. For high wash and rinse efficiency,
it is recommended to wash small loads of 2-3 lightly soiled
garments.

TUB CLEAN

SPEED WASH

HEAVY DUTY

BULKY/BEDDING

BRIGHT WHITES™

NOTE

Use a little detergent in this cycle. If you want more

y

rinsing, you can add extra rinse by using the Extra Rinse
button.

24

USING YOUR WASHING MACHINE

Cycle setting buttons

Each cycle has preset settings that are selected
automatically. You may also customize the settings using
the cycle setting buttons. Press the button for that option to
view and select other settings.
The washer automatically adjusts the water level for the
type and size of wash load for best results and maximum
efficiency. It may seem there is no water inside the drum in
some cycles, but this is normal.

NOTE

To protect your garments, not every wash temperature,

y

spin speed, soil level, or option is available with every
cycle. See the Cycle Guide for details.

Setting options before cycle

You can select and add the desired optional functions before
you start the washing machine.

Setting the water temperature, WASH TEMP.

Set the water temperature for the wash cycle. Set the
appropriate temperature, as specified in the fabric care label.

Turn the cycle selector knob to the desired cycle.

1

- Skip to step 4 to use the default setting without
changing the options.

Press .

4

NOTE

This feature needs more time for heavily soiled loads or

y

less time for lightly soiled loads.

Setting spin speed, SPIN SPEED

You can set the desired spin speed.
Use this feature properly according to the characteristics of
the load.

Turn the cycle selector knob to the desired cycle.

1

Press repeatedly to select the desired spin speed.

2

- When an optional item is selected, an indication light for
the corresponding optional item turns on.

Press the desired option to use the other options.

3

- Skip to step 4 to use the default setting without
changing the options.

Press .

4

Press repeatedly to select the desired water

2

temperature:

- When an optional item is selected, an indication light for
the corresponding optional item turns on.

Press the desired option button to use the other options.

3

- Skip to step 4 to use the default setting without
changing the options.

Press .

4

NOTE

Cold rinses use less energy.

y

Select the water temperature suitable for the type of

y

load you are washing. Follow the fabric care label for
best results.

Setting soil level of laundry, SOIL LEVEL

You can wash your laundry more thoroughly by setting the
proper soil level on the washing machine.

Turn the cycle selector knob to the desired cycle.

1

Press repeatedly to select a soil level.

2

- When an optional item is selected, an indication light for
the corresponding optional item turns on.

Press the desired option to use the other options.

3

NOTE

The SPIN SPEED button also activates the SPIN ONLY

y

cycle to drain the tub and spin clothes; for example,
if you want to remove clothes before the cycle has
ended.

Tuning on/off melody and button tones,

SIGNAL ON/OFF

The washing machine plays a melody when the wash cycle
is finished. The buttons make a sound each time a button is
pressed. The melody and button tones can be adjusted the
volume as desired.

Adjusts the volume of the end-of-cycle signal or

turns it off.

SPECIAL USE

Select any additional option, such as RINSE+SPIN,

SPIN ONLY, STAIN CARE™ or SOAK. If you
press SPECIAL USE button without selecting a
cycle, COTTON/NORMAL cycle with SOAK is
automatically selected.

NOTE

If you press SPECIAL USE button 3 or 4 times, the

y

cycle will reset to COTTON/NORMAL.

25

USING YOUR WASHING MACHINE

ENGLISH

Setting RINSE + SPIN, RINSE + SPIN

Select this option to rinse and spin a load separately from a
regular cycle. This can be helpful in preventing fresh stains
from setting in fabrics. You can change spin speed by
pressing SPIN SPEED respectively.

Press the POWER button to turn on the washer.

1

Press the button until the RINSE+SPIN indicator

2

light is lit. (The cyclelight will turn off.)

Press the button to start the cycle. The washer will

3

start automatically.

Setting SPIN ONLY, SPIN ONLY

This button activates the SPIN ONLY cycle to drain and spin.

Press the POWER button to turn on the washer.

1

Press the button until the SPIN ONLY indicator light

2

is lit.

Press the button to start the cycle. The washer will

3

start automatically.

Saving energy, COLDWASH™

For maximum efficiency, wash only small loads. (less than 8
lbs.)

NOTE

If you select STAIN CARE™, the COLDWASH™ option

y

is not available.

Turn the cycle selector knob to the desired cycle.

1

Press

2

cycle settings.

Set any other desired options.

3

Press .

4

NOTE

When you select the COLDWASH™ option, wash time

y

will be increased up to 10 minutes.
For high wash dfficiency, it is recommended to use

y

less than 8 pounds.

The washer will automatically adjust the

Setting STAIN CARE™, STAIN CARE™

STAIN CARE™ may be selected as an option with HEAVY
DUTY, COTTON/NORMAL cycles. Wash only small loads for
optimum fabric care. (less than 8 lbs.)

Press the POWER button to turn on the washer.

1

Press the button until the STAIN CARE™ indicator

2

light is lit.

Press the button to start the cycle. The washer will

3

start automatically.

NOTE

If you select STAIN CARE™, the COLDWASH™ option

y

is not available.

Setting soak, SOAK

Allows the consumer to remove stains more thoroughly by
specifying additional time for the clothing to soak during
washing. At the end of SOAK, the wash cycle will be started
without drain. Cycle time will be increased by 30 minutes.
It is normal that washer do weak agitation during SOAK
cycle.

NOTE

You cannot setect the SOAK option in the TUB CLEAN

y

cycle.

Adding extra rinse cycle, EXTRA RINSE

You can add an extra rinse cycle to the default rinse cycle.

Turn the cycle selector knob to the desired cycle.

1

Press .

2

light will turn on.

-

Press the desired option to use the other options.

3

- Skip to step 4 to use the default setting without
changing the options.

Press .

4

*WATER PLUS

Setting fabric softener of laundry, FABRIC

SOFTENER

The fabric softener is dispensed in the final rinse.

Select FABRIC SOFTENER button to change final
rinse type from spray rinse to rinse.

NOTE

When using the EXTRA RINSE option, the fabric

y

softener will always be dispensed in the final rinse.

26

USING YOUR WASHING MACHINE

Presetting the start time, DELAY WASH

You can set the desired start time.

Turn the cycle selector knob to the desired cycle.

1

Press the desired option to use the other options.

2

Press repeatedly to select the desired start time.

3

light will turn on.

-

- The set start time appears on the display panel.

- Each press of the button increases the delay time by
one hour, up to 19 hours.

Press .

4

Setting customized wash cycle, CUSTOM

PROGRAM

CUSTOM PROGRAM allows you to store a customized
wash cycle for future use. It allows you to save favorite
temperature, spin speed, soil level, and other options for a
cycle, and then recall them at the touch of a button.

Press the POWER button to turn on the washer.

1

Turn the cycle selector knob to select the desired cycle.

2

*PGM SAVE

Setting options during cycle

You can add the desired options during the wash cycle.

Button lock feature, SIGNAL OFF-LOW-

HIGH

You can lock the washing machine to prevent children or
others from changing the cycle settings by pressing the
buttons during the cycle.

To enable child lock

Press and hold for 3 seconds during the wash cycle.

- When the CHILD LOCK is enabled, a N message and the

To disable child lock

(When the CHILD LOCK is activated.)
Press and hold

y

*CHILD LOCK

remaining wash time are displayed, in turn, on the display
panel of the washing machine.

for 3 seconds during the wash cycle.

NOTE

Once the controls are locked, they must be manually
unlocked to restore operation.

-

light will turn on.

Press the cycle modifier button to change the desired

3

setting.

Press the cycle option button to add the desired options.

4

Press and hold the CUSTOM PROGRAM button for 3

5

seconds.

To recall a custom program:

Press the POWER button to turn on the washer.

1

Press the CUSTOM PROGRAM button. The stored

2

settings will be displayed.

Press the START/PAUSE button to start the cycle. (If

3

you press any other button, CUSTOM PROGRAM is
automatically deselected and indicator light off.)

NOTE

You may only save one custom program at a time.

y

Pressing and holding the CUSTOM PROGRAM button
will overwrite any previously saved custom program.

Setting water plus, WATER PLUS

Select this option to add extra water to the wash and rinse
cycles for superior results, especially with large or bulky
items.

Press and hold the
deactivate WATER PLUS.

If you chose the WATER PLUS option, you can hear the
beeper sound. There is no sound in case of SIGNAL OFF.

Press the button during wash or rinse cycle.(It is not

1

available in spin cycle)

Press and hold the EXTRA RINSE.

2

Press the button to start the cycle.

3

If you want to use additional water, repeat steps 1

4

through 3.

NOTE

If the machine reaches its maximum water level, the

y

WATER PLUS button will have no effect.
You cannot select the WATER PLUS option in the TUB

y

CLEAN, and BULKY/BEDDING cycle.

button for 3 seconds to activate or

27

USING YOUR WASHING MACHINE

ENGLISH

Setting add garments of laundry, ADD

GARMENTS

Laundry may be added to the load at the proper

time in the wash cycle.

When the ADD GARMENTS light is illuminated, it is safe to
pause the cycle and add more items to the load.If garments
are added when the ADD GARMENTS light is off, the washer
will not adjust for these items which could result in poor
performance or fabric damage.

To add garments while the ADD GARMENTS light is on:

1 Press

2 Open the lid when it unlocks

3 Add your additional items.

4 Close the lid.

5 Press

NOTE

If the washer remains idle for 9 minutes after pausing

y

the cycle, the water in the tub will drain.

button to pause the washer.

button to resume the wash cycle.

28

MAINTENANCE

MAINTENANCE

Care

Cleaning the Water Inlet Filters

If the washer detects that water is not entering the
dispenser, an error message will show on the display. If
you live in an area with hard water, this may be caused by
clogged inlet filters.

NOTE

Use extreme care when removing and cleaning the

y

filters. If the filters cannot be cleaned or are damaged,
do NOT operate the washer without the inlet filters.
Contact LG Customer Service or a qualified LG servicer.

Turn off both water taps completely. Unscrew the hot and

1

cold water lines from the back of the washer.

Hot

Cold

NOTE

message will blink on the display when the water

y

P

pressure is weak or an inlet filter is clogged with dirt.
Clean the inlet filter.

Care in cold climates

When the Water Line is frozen

Turn off the faucets connected with the water lines.

1

Pour hot water on the frozen faucets to thaw the water

2

lines and pull them out.

Immerse the water lines in hot water to thaw them.

3

Connect the water lines with the water inlets of the

4

washing machine and faucets.

- See page 14,

Turn on the faucets.

5

Press .

6

Press

7

to

RINSE + SPIN.

Connecting the water lines

for details.

Carefully remove the filters from the water inlets, and

2

soak them in white vinegar or a lime scale remover. Rinse
thoroughly before reinstalling. Press the filters back into
place and reattach the water lines. Do NOT operate the
washer without the inlet filters.

Unplug the power cord and turn off the faucets before

y

cleaning.
Do not use the washing machine without the inlet

y

filters.

inlet filters it will cause leaks and malfunction.
If you use the washing machine in an area with hard

y

water, the inlet filter may clog due to lime buildup.
Contact your nearest LG customer service center if the
inlet filter is not clean or is missing.

Inlet Filter

WARNING

Failure to do so may cause electric shock.

If you use the washing machine without the

Press .

8

- Verify the water fills properly.

When the Drain Line is Frozen

Pour hot water in the washer tub and close the lid.

1

- Leave it for 10 minutes.

Press after 10 minutes.

2

Press

3

Press .

4

- Check if the water drains.

to

S

PIN ONLY.

29

MAINTENANCE

ENGLISH

Cleaning

Periodically clean the washing machine to maintain its
performance and to prevent malfunction.

Clean the drum, TUB CLEAN

Using the washing machine in a humid space for a long
period of time may lead to a buildup of black mold and germs
in the air inside the washer tub and affect your health. If you
clean the washer tub regularly on a monthly basis using TUB
CLEAN it will keep the washer tub clean for hygienic use.

Add tub cleaner or lime scale remover into the detergent

1

dispenser drawer.

- Do not exceed the maximum detergent limit line when
you add it. Detergent may remain in the washer tub
after cleaning.

-

When you use liquid chlorine bleach,

liquid chlorine bleach compartment.

-

When you use a powdered cleaner,

detergent cup and add it into the main wash detergent
compartment.

-

When you use cleaning tablets,

the washer tub. (Do not add tablet cleaner to the drawer.)

Press .

2

load it into the

pull out the liquid

place them directly into

Cleaning the detergent box

Leaving detergent in the detergent for an extended period of
time or using the washing machine for a long period of time
may cause the build-up of scales in the detergent. Pull out
and clean the detergent once a week.

Remove the drawer by pulling it straight out until it stops.

1

Lift up on the front of the drawer and pull it out.

Remove the inserts from the 2 compartments; rinse the

2

inserts and the drawer with warm water to remove traces
of accumulated laundry products.

Turn the cycle selector knob to TUB CLEAN.

3

- The indication light for TUB CLEAN turns on.

Press .

4

NOTE

Never load laundry while using TUB CLEAN. The

y

laundry may damage or become contaminated. Make
sure to clean the washer tub when it is empty.
It is recommended to leave the lid open after finishing

y

the laundry to keep the tub clean.
It is recommended that TUB CLEAN should be

y

repeated monthly.
If mildew or musty smell already exists, run TUB

y

CLEAN for 3 consecutive weeks.

To clean the drawer opening, use a small, non-metal

3

brush to clean the recess. Remove all residues from the
upper and lower parts of the recess.

Return the inserts to the proper compartments and

4

replace the drawer.

WARNING

Do not spray water inside the washing machine.

y

so may cause fire or electric shock.

NOTE

Use water only when you clean the detergent box.

y

Make sure to use RINSE+SPIN to rinse the washer
tub before the wash cycle when you use a cleaning
detergent to clean the washer tub.

Doing

30

TROUBLESHOOTING

TROUBLESHOOTING

Checking error messages

If the following message appears on the display, check the following and take the appropriate corrective action.

Message
Water in the washer
drains slowly or not
at all, or the display
shows:

Washer fills with water
slowly or not at all, or
the display shows:

Washer will not turn on

The display shows:

The display shows:

The display shows:

Possible Causes Solutions

Drain hose is bent, pinched, or clogged.

y

Water supply taps are not open fully.

y

Water line hoses are kinked, pinched, or

y

bent.
Water inlet filters are clogged.

y

Water pressure to tap or house is too low.

y

Power cord is not properly plugged in.

y

House fuse is blown, circuit breaker has

y

tripped, or power outage has occurred.

The lid is not closed properly. Make sure that the lid is closed properly and press the

Lid lock switch error

y

Water level is too high due to a faulty water

y

valve.

Make sure the drain hose is free of clogs, kinks, etc.,

y

and is not pinched behind or under the washer.

Make sure that the water taps are open fully.

y

Make sure the hoses are not kinked or pinched. Be
careful when moving the washer.
Clean the inlet filters. See the Care and Cleaning

y

section.
Check another faucet in the house to make sure that

y

household water pressure is adequate.
Make sure that the plug is plugged securely into a

y

grounded, 3-prong, 120-VAC, 60-Hz. outlet.
Reset circuit breaker or replace fuse. Do not increase

y

fuse capacity. If the problem is a circuit overload, have
it corrected by a qualified electrician.

y

START/PAUSE button. After starting a cycle, it may
take a few moments before the drum begins to turn or
spin. The washer will not spin unless the lid is locked
(LID LOCK light will turn on).
If the lid is closed and locked and the open lid error

y

message is displayed, call for service.
If you press the START button while the lid is open, dE

y

error message will be displayed.
Make sure that the lid is closed properly and press the

y

START/PAUSE button. The washer will not spin unless
the lid is locked (LID LOCK light will turn on).
If the lid is closed and the lid lock error message is

y

displayed, call for service.
Close the water taps, unplug the washer, and call for

y

service.

The display shows:

Clutch error

y

Unplug the washer, and call for service.

y

31

TROUBLESHOOTING

ENGLISH

Checking error messages (cont.)

Message

The display shows:

The display shows:

The display shows:

The washer has detected an out of balance

y

load.

If the uE rebalance (see above) is not

y

successful, this error will be displayed.
The load is too small.

y

Heavy articles are mixed with lighter items.

y

The load is out of balance.

y

Thermistor error

y

Possible Causes Solutions

If the washer detects a load that is too far out of

y

balance to spin, it will display this code while it is
attempting to rebalance the load. The washer will add
water and try to redistribute the load automatically.
This display is for your information only, and no action
is required.

The automatic attempt to rebalance the load was not

y

successful. The cycle has been paused to allow the
load to be manually adjusted.
Small loads may need additional items to be added to

y

allow the washer to balance the loads.
The load may have heavy items loaded with lighter

y

items. Always try to wash articles of somewhat similar
weight to allow the washer to evenly distribute the
weight of the load for spinning.
Manually redistribute the load if articles have become

y

tangled preventing the automatic distribution from
working properly.
Unplug the washer and call for service.

y

The display shows:

The display shows:

The display shows:

The water level sensor is not working

y

correctly.

Thermal overload protection circuit in the

y

motor has been tripped.

If an error message is displayed for

y

4 minutes, the water in the tub will
automatically drain. ‘dr’ will appear on the
display. You may restart the washer at this
time. However, once the washer initiates
draining, all functions will be suspended,
and ‘dr’ will be displayed until draining is
complete.

Close the water taps, unplug the washer, and call for

y

service.

Allow the washer to stand for 30 minutes to allow the

y

motor to cool; then restart the cycle. If the LE error
code still appears, unplug the washer and call
for service.
This is normal.

y

32

TROUBLESHOOTING

Normal sounds you may hear

The following sounds may be heard while the washer is operating. They are normal.

Clicking:

• Lid lock relay when the lid locks and unlocks.

• The washer will make a series of clicking noises as it changes the cleaning mode.

High pitched noise:

The wash basket spins faster to remove moisture from the load.

Spraying or hissing:

Water spraying or circulating during the cycle.

Humming or gurgling:

Drain pump pumping water from the washer at the end of a cycle.

Water sloshing sound:

A liquid in the balance ring around the wash basket helps the basket spin smoothly.
(Washer is turned off and tub is rotated.)

Sound of water being added after the washer has already been operating:

• The washer adapts to the load size and type to add more water to the cycle as needed.

• The wash load may be unbalanced. If the washer senses that the load is unbalanced, it will stop and refill to redistribute the

• The washer may be diluting laundry additives to add to the wash load.

load.

Before calling for service

Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage.
If your washer does not function properly or does not function at all, check the following before you call for service.

Problem
Rattling and clanking
noise

Thumping sound

Vibrating noise

Water leaking around
washer

Excessive sudsing

Foreign objects, such as keys, coins, or

y

safety pins, may be in drum or pump.

Heavy wash loads may produce a thumping

y

sound.
Washer load may be out of balance.

y

Wash load may be unevenly distributed in

y

the drum.
Not all leveling feet are resting firmly on

y

the floor.
Floor not rigid enough.

y

Fill hose connection is loose at tap or

y

washer.
House drain pipes are clogged.

y

Large items such as pillow and blanket

y

over the tub.

Too much detergent or incorrect detergent.

y

Possible Causes Solutions

Stop washer and check drum for foreign objects. If

y

noise continues after the washer is restarted, call for
service.
This is normal. If sound continues, the washer is

y

probably out of balance. Stop and redistribute the
wash load.
Stop and redistribute the wash load.

y

Stop washer and rearrange the wash load.

y

Adjust the leveling feet. Make sure all four feet are in

y

firm contact with the floor while the washer is in the
spin cycle with a load.
Make sure that the floor is solid and does not flex.

y

Refer to Flooring in the Installation section.
Check hoses. Check and tighten hose connections.

y

Unclog drain pipe. Contact a plumber if necessary.

y

Check the cycle. If you wash large items, use BULKY/

y

BEDDING cycle.
Stop washer and check the load position. Lay bulky

y

items into the tub.
Reduce detergent amount or use low-sudsing

y

detergent.
Only use detergent with the HE
(High-Efficiency) logo.

33

TROUBLESHOOTING

ENGLISH

Problem Possible Causes Solutions

Washer won’t
operate

Washer not filling
property

Washer will not
drain water

Water leaks every load

Water leaks

Wash cycle time is longer
than usual

Control panel is asleep

y

Washer is unplugged

y

Water supply is turned off

y

Controls are not set properly

y

Lid is open-safety feature

y

Prevents the washer from filling
and operation when lid is up
Circuit breaker/fuse is tripped/

y

blown
Electronics need to be reset

y

START was not pressed after a

y

cycle was set
Extremely low water pressure

y

Washer is too cold

y

Filter clogged or fill hoses may be

y

kinked

Energy efficiency

y

Insufficient water supply

y

The washer lid is open

y

Incorrect fill hose connection

y

Water fill optimization

y

Kinked drain hose or drain located

y

higher than 8’ above floor

Hoses not installed correctly

y

Oversudsing of detergent

y

The washer automatically adjusts

y

the wash time for the amount of
laundry, water pressure, water
temperature, and other operating
conditions.

This is normal. Press POWER.

y

Make sure cord is plugged securely into a working outlet.

y

Turn both hot and cold faucets fully on.

y

Make sure the cycle was set correctly, close the lid and

y

press START.
Close lid and reset cycle, to the beginning if necessary.

y

Check house circuit breakers/fuses. Replace fuses or

y

reset breaker. The washer should have a dedicated circuit.
Press the POWER button.

y

Press START.

y

Check another faucet in the house to make sure that

y

household water pressure is adequate.
If the washer has been exposed to temperatures below

y

freezing for an extended period of time, allow it to warm
up before pressing POWER. Otherwise, the display will
not come on.
Make sure that filters (blue and orange screens must be

y

free of solids) on the unit are not clogged. Turn off water
and check filter by disconnecting hose at machine. Check
that fill hoses are not kinked or clogged.
This is an energy-efficient washer. As a result the

y

temperature settings for this washer may be different
than non-energy-efficient washers.
Make sure that the water supply is turned on.

y

Make sure that the water faucets are turned to their

y

completely open positions.
The washer lid must be closed for all washer cycle

y

operations. If the lid is opened during washer operation,
all functions will stop, including water filling.
Make sure that the fill hoses connect the hot water supply

y

to the hot inlet on the washer, and the cold water supply
to the cold inlet on the washer (hot to hot, cold to cold).
Water may not cover the top level of the clothes. This is

y

normal for this high-efficiency washer. The water fill is
optimized by the system for best wash performance.
Ensure that the drain hose is not kinked. Per the

y

recommended installation instructions, the drain outlet
cannot be over 8’ above the floor.
Check all fill and drain hose connections to ensure that

y

they are tight and secure.
Oversudsing may create leaks, and may be caused by

y

the type and amount of detergent used. High-efficiency
detergent is recommended. Make sure that detergent
and any additives are put into the correct dispenser
compartments. Follow the detergent manufacture’s
recommendations for the amount of detergent, but try
using less detergent, especially if home water conditioning
or water softening units are used.
This is normal. The washer adjusts cycle time

y

automatically to provide optimal results for the selected
cycle.
If you press the START button while the lid is open, dE

y

error message will be displayed.

34

TROUBLESHOOTING

Problem Possible Causes Solutions
Incomplete or no dispensing
of detergent

Detergent compartments clogged

y

from incorrect filling

Too much detergent use

y

Insufficient water supply

y

Normal residue

y

Make sure that detergent and additives are put in to the

y

correct dispenser compartments. If liquid detergent is
used, make sure that the liquid detergent cup and insert
are in the detergent compartment. If powdered detergent
is used, make sure that the liquid detergent cup and insert
are not used. For all detergent types, always make sure
that the dispenser drawer is fully closed before the start
of the cycle.
Make sure that the suggested amount of detergent is

y

used per the manufacture’s recommendations. You may
also dilute the detergent with water to the maximum fill
line on the compartment to avoid clogging. Use only HE
(High-Efficiency) detergent.

Make sure that the water supply is turned on. Make sure

y

that the water faucets are turned to their completely open
positions.
Normal operation. Residual may remain in the dispenser

y

of the compartments. The dispenser box may be removed
for occasional cleaning with warm water and a scrub
brush.

Premature
dispensing of bleach

Clogging of bleach

Poor stain removal

Staining

Wrinkling

Bleach dispenser filled for future

y

load

Overfilling the bleach dispenser

y

Bleach dispenser is not seated

y

Insufficient cleaning

y

Presoak not selected

y

Add laundry products to the

y

washer drum.
Washer not unloaded promptly.

y

Does not properly sort the

y

clothes.

Washer not unloaded promptly.

y

Washer overloaded.

y

Hot and cold water inlet hoses are

y

reversed.

You cannot store bleach in the dispenser for future use.

y

The bleach dispenser will be dispensed every load for

y

optimal safety of the washer.

Overfilling the dispenser with bleach may lead to

y

premature dispensing. There is a maximum fill line
indicated on the bleach dispenser to help avoid overfilling.

Make sure that the bleach cover is properly seated and

y

snapped into place before the start of the cycle.

You may remove and clean the bleach cover with warm

y

water and a scrub brush to clear clogging.
We recommend that you select presoak when defining

y

your wash cycle. Always make sure that any additives,
such as your high efficiency liquid detergent, are added
to the pretreat dispenser bin before starting the cycle.
Always refer to your clothes care label before treating
stains.
Load the laundry products into the dispenser.

y

Always remove items from the washer as soon as

y

the cycle is completed.
Always wash dark colors separately from light colors

y

and whites to prevent discoloration. If possible, do
not wash heavily soiled items with lightly soiled
ones.
Always remove items from the washer as soon as the

y

cycle is completed.
The washer can be fully loaded, but the drum should not

y

be tightly packed with items. The lid of the washer should
close easily.
Hot water rinse can set wrinkles in garments. Check the

y

inlet hose connections.

35

SPECIFICATIONS/USING SMARTDIAGNOSIS™

ENGLISH

SPECIFICATIONS

Model WT4870C*

Description Top-Loading Washer
Electrical requirements 120 VAC @ 60 Hz.
Max. water pressure 14.5~116 PSI (100~800 kPa)

3

Dimensions 27”(W) X 28

68.6 cm (W) X 72.1 cm (D) X 115.3 cm (H), 141.7 cm (H with lid open)
Net weight 145.5 lbs. (66 kg)
Max. spin speed 1,100 RPM

/8”(D) X 453/8”(H), 553/4”(H with lid open)

USING SMARTDIAGNOSIS™

- Only use this feature when instructed to do so by the call center. The transmission sounds similar to a fax machine, and so has
no meaning except to the call center.

- SMARTDIAGNOSIS™ cannot be activated if the washer does not power up. If this happens, then troubleshooting must be done
without SMARTDIAGNOSIS™.

If you experience problems with your washer, call 1-800-243-0000 (1-888-542-2623 in Canada). Follow the call center agent’s
instructions, and perform the following steps when requested:

1. Press the

2. When instructed to do so by the call center, place the mouthpiece of your phone very close to the POWER button.

3. Press and hold

4. Keep the phone in place until the tone transmission has finished. This takes about 17 seconds, and the display will count down

the time.

• For best results, do not move the phone while the tones are being transmitted and do not touch the console with the phone.

• If the call center agent is not able to get an accurate recording of the data, you may be asked to try again.

• Pressing the POWER button during the transmission will shut off the SMARTDIAGNOSIS™.

5. Once the countdown is over and the tones have stopped, resume your conversation with the call center agent, who will then be

able to assist you using the information transmitted for analysis at the call center.

to turn on the washer. Do not press any other buttons.

for three seconds, while holding the phone mouthpiece to the icon or POWER button.

36

WARRANTY

LG WASHING MACHINE LIMITED WARRANTY (USA)

WARRANTY:
LG Electronics U.S.A., Inc. (“LG”) warrants your LG Washing Machine (“product”) against defect in materials or workmanship under normal
household use, during the warranty period set forth below, LG will, at its option, repair or replace the product. This limited warranty is valid only
to the original retail purchaser of the product, is not assignable or transferrable to any subsequent purchaser or user, and applies only when the
product is purchased through an LG authorized dealer or distributor and used within the United States (“U.S.”) including U.S. Territories.

Note: Replacement products and repair parts may be new or factory-remanufactured and are warranted for the remaining portion of the original
unit’s warranty period or ninety (90) days, whichever is longer. Please retain dated receipt or delivery ticket as evidence of the Date of Purchase
for proof of warranty (you may be required to submit a copy to LG or authorized representative).

WARRANTY PERIOD:

Period

Scope of Warranty

Remark

HOW SERVICE IS HANDLED: In-Home Service
In-home service will be provided, as available, during the warranty period subject to servicer availability within the U.S. To receive in-home
service, the product must be unobstructed and accessible to service personnel. If the in-home service repair cannot be completed, it may be
necessary to remove, repair and return the product. If in-home service is unavailable, LG may elect, at its option, to provide for transportation
of the product to and from an LG authorized service center.

THIS LIMITED WARRANTY DOES NOT COVER:

1. Service trips to deliver, pick up, or install the product or for instruction on product use.

2. Replacing house fuses or resetting of circuit breakers, correction of house wiring or plumbing, or correction of product installation.

3. Damage or failure caused by leaky/ broken/ frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate
supply of air.

4. Damage or failure caused by accidents, pests and vermin, lightning, wind, fire, floods or acts of God.

5. Damage or failure resulting from misuse, abuse, improper installation, repair or maintenance. Improper repair includes use of parts not
approved or specified by LG.

6. Damage or failure caused by unauthorized modification or alteration to the product.

7. Damage or failure caused by incorrect electrical current, voltage, or plumbing codes.

8. Cosmetic damage, including scratches, dents, chips or other damage to the finish of the product, unless such damage results from defects
in materials or workmanship and is reported to LG within seven (7) calendar days from the date of delivery.

9. Damage or missing items to any display, open box, discounted, or refurbished product.

10. Product where the original factory serial numbers have been removed, defaced or changed in any way.

11. Repairs when product is used in other than normal and usual household use (e.g. rental, commercial use, offices, or recreational facilities)

or contrary to the instructions outlined in the owner’s manual.

12. The removal and reinstallation of the Product if it is installed in an inaccessible location.

One (1) year from date of

original retail purchase:

Any internal /functional

Parts & Labor

LG will provide parts & labor to

repair or replace defective parts.

Ten (10) years from date of

original retail purchase:

Drum Motor

(Stator, Rotor, and Hall Sensor)

Parts only. Customer will be responsible for any labor or in-home

service to replace defective parts.

Lifetime from date of

original retail purchase:

Stainless Steel Drum

THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING AND WITHOUT LIMITATION TO, ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS REQUIRED
BY LAW, THIS WARRANTY IS LIMITED IN DURATION TO THE TERM PERIOD EXPRESSED ABOVE. REPAIR OR REPLACEMENT AS PROVIDED
UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY FOR THE CUSTOMER. NEITHER THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR
SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING
AND WITHOUT LIMITATION TO, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR
OTHERWISE.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

HOW TO OBTAIN WARRANTY SERVICE & ADDITIONAL INFORMATION: Write your warranty information below:

Call 1-800-243-0000 or visit our website at www.lg.com. Product Registration Information:
Mail to: LG Customer Information Center (ATTN: CIC) Model:
201 James Record Road, Huntsville, AL 35824 Serial Number:
Date of Purchase:

37

WARRANTY

ENGLISH

LG WASHING MACHINE LIMITED WARRANTY (CANADA)

WARRANTY:

Should your LG Washer (“Product”) fail due to a defect in material or workmanship under normal home use during the warranty period set forth
below, LG Canada will at its option repair or replace the Product upon receipt of proof of original retail purchase. This warranty is valid only to the
original retail purchaser of the product and applies only to a Product distributed in Canada by LG Canada or an authorized Canadian distributor
thereof. The warranty only applies to Products located and used within Canada.

Scope of Warranty

Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days, whichever is greater.
Replacement products and parts may be new or remanufactured.
LG Authorized Service Center warranties their repair work for thirty (30) days.

LG Canada’s sole liability is limited to the warranty set out above. Except as expressly provided above, LG Canada makes no and hereby
disclaims all other warranties and conditions respecting the product, whether express or implied, including, but not limited to, any implied
warranty or condition of merchantability or fitness for a particular purpose, and no representations shall be binding on LG Canada. LG Canada
does not authorize any person to create or assume for it any other warranty obligation or liability in connection with the product. To the extent
that any warranty or condition is implied by law, it is limited to the express warranty period above. LG Canada, the manufacturer or distributor
shall not be liable for any incidental, consequential, special, direct or indirect damages, loss of goodwill, lost profits, punitive or exemplary
damages or any other damage, whether arising
Directly or indirectly from any contractual breach, fundamental or otherwise, or from any acts or omissions, tort, or otherwise.

This warranty gives you specific legal rights. You may have other rights which may vary from province to province depending on applicable provincial laws.
Any term of this warranty that negates or varies any implied condition or warranty under provincial law is severable where it conflicts with
provincial law without affecting the remainder of this warranty’s terms.

Period

Remark

One (1) year from the date of original

retail purchase

Parts and Labor

(internal/functional parts only)

Washer

Ten (10) years from the date of

original retail purchase

DD Motor

(Stator, Rotor, Hall Sensor)

Five ( 5 ) years from the date of original

retail purchase

Stainless steel Drum

Extended Component Warranty (Parts Only)

(Consumer will be charged for Labor after one (1) year from the date of

purchase)

This limited warranty does not cover:

1. Service trips to deliver, pick up, or install the product; instructing a customer on operation of the product; repair or replacement of fuses or correction of wiring, or
correction of unauthorized repairs/installation.

2. Failure of the product to perform during power failures and interruptions or inadequate electrical service.

3. Damage caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.

4. Damage resulting from operating the Product in a corrosive atmosphere or contrary to the instructions outlined in the Product owner’s manual.

5. Damage to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, or acts of God.

6. Damage resulting from the misuse, abuse, improper installation, repair, or maintenance of the Product. Improper repair includes use of parts not approved or specified by
LG Canada.

7. Damage or product failure caused by unauthorized modification or alteration, or use for other than its intended purpose, or resulting from any water leakage due to
improper installation.

8. Damage or Product failure caused by incorrect electrical current, voltage, commercial or industrial use, or use of accessories, components, or cleaning products that are
not approved by LG Canada.

9. Damage caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of your product, unless such damage results from
defects in materials or workmanship and is reported within one (1) week of delivery.

10. Damage or missing items to any display, open box, discounted, or refurbished Product.

11. Products with original serial numbers that have been removed, altered, or cannot be readily determined. Model and Serial numbers, along with original retail sales receipt,
are required for warranty validation.

12. Increases in utility costs and additional utility expenses.

13. Replacement of light bulbs, filters, or any consumable parts.

14. Repairs when your Product is used in other than normal and usual household use (including, without limitation, commercial use, in offices or recreational facilities) or
contrary to the instructions outlined in the Product owner’s manual.

15. Costs associated with removal of the Product from your home for repairs.

16. The removal and reinstallation of the Product if it is installed in an inaccessible location or is not installed in accordance with published installation instructions, including
the Product owner’s and installation manuals.

17. Accessories to the Product such as lid bins, drawers, handles, shelves, etc. Also excluded are parts besides those that were originally included with the Product.

All costs associated with the above excluded circumstances shall be borne by the consumer.

For complete warranty details and customer assistance,

Write your warranty information below:

please call or visit our website:
Call 1-888-542-2623 (24 hours a day, 365 days a year) and select the

appropriate option from the menu, or visit our website
at http://www.lg.com

Product Registration Information:
Model:
Serial Number:
Date of Purchase:

38

MEMO