LG WT4801CW, WT4801C Owner's Manual
OWNER’S MANUAL
WASHING MACHINE
WT4801CW
Before beginning installation, read these instructions carefully. This will simplify
installation and ensure that the washer is installed correctly and safely.
Leave these instructions near the washer after installation for future reference.
P/NO : MFL42065499
www.lg.com
ENGLISH
ESPAÑOL
FRANÇAIS
2
PRODUCT FEATURES
PRODUCT FEATURES
INVERTER DIRECT-DRIVE MOTOR
The inverter motor, which is directly connected to the tub, minimizes energy loss and produces little noise and vibration.
SMARTDIAGNOSIS™
Should you experience any technical difficulty with your washing machine, it has the capability of transmitting data by phone to
the Customer Information Center. The call center agent records the data transmitted from your machine and uses it to analyze
the issue, providing a fast and effective diagnosis (Refer to page 33).
TUB CLEAN
Regular cleaning of the tub on a monthly basis using TUB CLEAN will keep the tub clean and fresh.
CHILD LOCK
Use this option to disable the controls during a wash cycle. This option can prevent children from changing cycles or operating
the machine.
SMARTRINSE™ WITH JET SPRAY
This washer is designed to save rinse water by using the SMARTRINSE™ with jet spray in COTTON/NORMAL and HEAVY
DUTY cycles.
NOTE: Select FABRIC SOFTENER option or EXTRA RINSE option, if you use fabric softener in COTTON/NORMAL and HEAVY
DUTY cycles.
FULL STAINLESS STEEL DRUM
The Full stainless steel drum offers extreme durability.
3
IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
WARNING
For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to
prevent property damage, injury to persons, or death.
Your Safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety
messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word DANGER, WARNING or CAUTION.
These words mean:
DANGER
You will be killed or seriously injured if you don’t immediately follow instructions.
WARNING
You can be killed or seriously injured if you don’t follow instructions.
CAUTION
You may be slightly injured or cause damage to the product if you do not follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can
happen if the instructions are not followed.
4
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
WARNING
For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to
prevent property damage, injury to persons, or death.
BASIC SAFETY PRECAUTIONS
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the
following.
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by
providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding
conductor and grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in
accordance with all local codes and ordinances.
WARNING
Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician
or servicer if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the
appliance. If it does not fit the outlet, have a proper outlet installed by a qualified electrician. Failure to follow these warnings can
cause serious injury, fire, electric shock, or death.
•
Before use, the washer must be properly installed as
described in this manual.
•
Do not wash articles that have been previously cleaned in,
washed in, soaked in, or spotted with gasoline, dry cleaning
solvents, or other flammable or explosive substances,
as
they give off vapors that could ignite or explode.
•
Do not add gasoline, dry cleaning solvents, or other
flammable or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.
• Under certain conditions, hydrogen gas may be produced
in a hot water system that has not been used for 2 weeks
or more. HYDROGEN GAS IS EXPLOSIVE.
If the hot water
system has not been used for such a period, before using
the washer, turn on all hot water faucets and let the water
flow from each for several minutes.
This will release any
accumulated hydrogen gas. As the gas is flammable,
do not
smoke or use an open flame during this time.
•
Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is
used near children.
•
Before the washer is removed from service or discarded,
remove the door to prevent children from climbing inside.
•
Do not install or store the washer where it will be exposed
to the weather or freezing temperatures.
•
Do not tamper with controls.
•
Do not repair or replace any part of the washer or attempt
any servicing other than as described in this manual.
We
strongly recommend that any service be performed by a
qualified technician.
•
See Installation Instructions for grounding requirements.
•
ALWAYS follow the fabric care instructions supplied by the
garment manufacturer.
•
Do not place items exposed to cooking oil in your washer.
Items contaminated with cooking oils may contribute to a
chemical reaction that could cause a load to catch fire.
•
Use fabric softeners or products to eliminate static only as
recommended by the manufacturer.
• This washer is not designed for maritime use or for mobile
installations such as in RVs, aircraft, etc.
•
Turn off the water faucets and unplug the washer if the
machine is to be left for an extended period of time, such as
during vacations.
•
Do not use to dry articles containing foam rubber or
similarly textured rubber-like materials.
• Packaging material can be dangerous for children. There is a
risk of suffocation!
Keep all packaging from children.
•
Always check the inside of the washer for foreign objects
before loading laundry. Keep the door closed when not in
use.
•
Do not reach into the appliance if the tub or agitator is
moving.
5
IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
WARNING
For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to
prevent property damage, injury to persons, or death.
SAFETY INSTRUCTIONS FOR INSTALLATION
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the
following.
•
Refer to INSTALLATION INSTRUCTIONS for detailed
grounding procedures.
Installation instructions are packed
with the washer for installer’s reference. If the washer is
moved to a new location, have it checked and reinstalled by a
qualified service technician. Failure to follow this warning can
cause serious injury, fire, electric shock, or death.
•
Do not, under any circumstances, cut or remove the third
(ground) prong from the power cord.
Failure to follow this
warning can cause serious injury, fire, electric shock, or
death.
•
For personal safety, this appliance must be properly
grounded.
Failure to follow this warning can cause serious
injury, fire, electric shock, or death.
•
The power cord of this appliance is equipped with a 3-prong
(grounding) plug which mates with a standard 3-prong
(grounding) wall outlet
to minimize the possibility of electric
shock from this appliance.
•
This washer must be plugged into a 120 VAC, 60 Hz
grounded outlet.
Failure to follow this warning can cause
serious injury, fire, electric shock, or death.
•
Have the wall outlet and circuit checked by a qualified
electrician to make sure the outlet is properly grounded.
Failure to follow this warning can cause serious injury, fire,
electric shock, or death.
•
Where a standard 2-prong wall outlet is encountered, it
is your personal responsibility and obligation to have it
replaced with a properly grounded 3-prong wall outlet.
Failure to follow this warning can cause serious injury, fire,
electric shock, or death.
•
Do not install on carpet. Install washer on a solid floor.
Failure to follow this warning can cause serious leak damage.
•
Do not remove ground prong. Do not use an adapter or
extension cord. Plug into a grounded 3-prong outlet.
Failure
to follow these warnings can cause serious injury, fire,
electric shock, or death.
•
The washer should always be plugged into its own individual
electrical outlet which has a voltage rating that matches the
rating plate.
This provides the best performance and also
prevents overloading house wiring circuits which could cause
a fire hazard from overheated wires.
•
Never unplug your washer by pulling on the power cord.
Always grip plug firmly and pull straight out from the outlet.
Failure to follow this warning can cause serious injury, fire,
electric shock, or death.
•
Repair or immediately replace all power cords that have
become frayed or otherwise damaged. Do not use a cord
that shows cracks or abrasion damage along its length or at
either end.
Failure to follow this warning can cause serious
injury, fire, electric shock, or death.
•
When installing or moving the washer, be careful not to
pinch, crush, or damage the power cord.
Failure to follow
this warning can cause serious injury, fire, electric shock, or
death.
•
The washer must be installed and electrically grounded by
a qualified service person in accordance with local codes
to
prevent shock hazard and assure stability during operation.
•
The washer is heavy. Two or more people may be needed
to install and move the appliance.
Failure to do so can result
in back or other injury.
•
Store and install the washer where it will not be exposed
to temperatures below freezing or exposed to outdoor
weather conditions.
Failure to follow this warning can cause
serious leak damage.
•
Do not install the washer in humid spaces to reduce the risk
of electric shock
. Failure to follow this warning can cause
serious injury, fire, electric shock, or death.
•
To reduce the risk of injury to persons, adhere to all industry
recommended safety procedures including the use of long
sleeved gloves and safety glasses.
Failure to follow all of
the safety warnings in this manual could result in property
damage, injury to persons or death.
6
IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
WARNING
For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to
prevent property damage, injury to persons, or death.
SAFETY INSTRUCTIONS FOR USE, CARE, CLEANING, AND DISPOSAL
WARNING
To reduce the risk of fire, electric shock, or injury to persons when using this appliance, follow basic precautions, including the
following.
SAVE THESE INSTRUCTIONS
•
Unplug the washer before cleaning
to avoid the risk of
electric shock.
•
Never use harsh chemicals, abrasive cleaners, or solvents
to clean the washer.
They will damage the finish.
•
Do not put oily or greasy rags or clothing on top of the
washer.
These substances give off vapors that could ignite
the materials.
•
Do not wash items that are soiled with vegetable or cooking
oil.
These items may contain some oil after laundering. Due
to the remaining oil, the fabric may smoke or catch fire by
itself.
•
Disconnect this appliance from the power supply before
attempting any user maintenance. Turning the controls to
the OFF position does not disconnect this appliance from
the power supply.
Failure to follow this warning can cause
serious injury, fire, electric shock, or death.
•
Do not combine laundry products for use in one load unless
specified on the label.
•
Do not mix chlorine bleach with ammonia or acids such
as vinegar. Follow package directions when using laundry
products.
Incorrect usage can produce poisonous gas,
resulting in serious injury or death.
•
Do not reach into the washer while parts are moving.
Before loading, unloading, or adding items, press the START/
PAUSE button and allow the drum to coast to a complete
stop before reaching inside.
Failure to follow this warning
can cause serious injury, fire, electric shock, or death.
•
Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer
is used near children. As children grow, teach them the
proper, safe use of all appliances.
Failure to comply with
these warnings could result in serious injury to persons or
death.
•
Destroy the carton, plastic bag, and other packing materials
after the washer is unpacked. Children might use them for
play. Cartons covered with rugs, bedspreads, or plastic
sheets can become airtight chambers.
Failure to comply
with these warnings could result in serious injury to persons
or death.
•
Keep laundry products out of children’s reach. To prevent
injury to persons, observe all warnings on product labels.
Failure to comply with these warnings could result in serious
injury to persons or death.
•
Remove the door to the washing compartment to avoid the
danger of children or small animals getting trapped inside
before your washer is removed from service or discarded.
Failure to do so can result in serious injury to persons or
death.
•
Keep hands and foreign objects clear of the lid and latch area
when closing the lid. Failure to keep hands clear can result
in personal injury.
7
TABLE OF CONTENTS
ENGLISH
TABLE OF CONTENTS
2 PRODUCT FEATURES
3 IMPORTANT SAFETY INSTRUCTIONS
4 BASIC SAFETY PRECAUTIONS
4 GROUNDING INSTRUCTIONS
5 SAFETY INSTRUCTIONS FOR INSTALLATION
6 SAFETY INSTRUCTIONS FOR USE, CARE,
CLEANING, AND DISPOSAL
8
INTRODUCING YOUR WASHING MACHINE
8 Parts and Accessories
9 Control panel features
11 INSTALLATION INSTRUCTIONS
11 Installation Overview
12 Checking and choosing the proper location
13 Unpacking the washer
14 Connecting the water lines
15 Connecting the drain line
16 Leveling the washing machine
17 Plugging in the power cord and grounding
17 Test run
18 PREPARATION
18 Sorting wash loads
18 - Precautions for fabric care before wash cycle
18 - Fabric care labels
18 - Sorting laundry
19 Using detergent/fabric softener
19 - Recommended detergent
19 - Loading the dispenser
21 USING YOUR WASHING MACHINE
21 Basic operation
22 Cycle guide
23 Main cycle
23 - Normal items, COTTON/NORMAL
23 - Heavy soiled items,
HEAVY DUTY
23 - Blankets or bulky items,
BULKY/BEDDING
23 - Wrinkle free items,
PERM.PRESS/CASUAL
23 - Sheer items, DELICATES
23 - Quick wash,
SPEED WASH
23 - Rinse, drain and spin only, RINSE+SPIN
23 Cycle setting buttons
23 Setting options before cycle
23 - Setting the water temperature, WASH TEMP.
24 - Setting soil level of laundry, SOIL LEVEL
24 - Setting spin speed, SPIN SPEED
24 - Tuning on/off melody and button tones, SIGNAL
ON/OFF
24 -
Setting add garments of laundry, ADD GARMENTS
24 - Presetting the start time, DELAY WASH
25 -
Setting fabric softener of laundry, FABRIC SOFTENER
25 - Adding time during wash cycle, SOAK
25 - Adding extra rinse cycle, EXTRA RINSE
25 - Setting customized wash cycle, CUSTOM
PROGRAM
25 Setting options during cycle
25 - Button lock feature, CHILD LOCK
26 MAINTENANCE
26 Care
26 - Cleaning the water inlet filters
26 - Care in cold climates
27 Cleaning
27 - Clean the drum, TUB CLEAN
27 - Cleaning the detergent box
28 TROUBLESHOOTING
28 Checking error messages
30 Normal sounds you may hear
30 Before calling for service
33 SPECIFICATIONS
33 USING SMARTDIAGNOSIS™
34 WARRANTY
8
INTRODUCING YOUR WASHING MACHINE
NOTE
Contact LG Customer Service at 1-800-243-0000 (1-888-542-2623 in Canada) if any accessories are missing or to purchase
y
accessories.
Always purchase good quality hoses. Leaking caused by poor quality hoses or by improper installation is not covered by the
y
manufacturer’s warranty.
The images in this guide may be different from the actual components and accessories, and are subject to change by the
y
manufacturer without prior notice for product improvement purposes.
INTRODUCING YOUR WASHING MACHINE
Parts and Accessories
Parts
Accessories
Dispenser box
(See page 19)
Lid
Control panel
(See page 9)
Bleach
box
Tub
Leveling feet
Identify
HOT and COLD
Power
cord
Drain hose
NOTE
Accessories shown below are not included in this model, but are required for the proper operation.
y
Not supplied with washer
Hot and Cold Water Hoses
y
Tie Strap (for securing drain hose)
y
9
INTRODUCING YOUR WASHING MACHINE
ENGLISH
Button Description
POWER ON/OFF BUTTON
y
- Press to turn the washer ON. Press again to turn the washer OFF.
NOTE:
If the washer remains idle for 4 minutes after turning the washer off, the water in the tub will
drain.
NOTE:
An alarm will sound 1 minute prior to draining, and ‘dr’ will appear on the display. You may
restart the washer at this time. However, once the washer initiates draining, all functions will
be suspended, and ‘dr’ will be displayed until draining is complete.
CYCLE SELECTOR BUTTON
y
- Press the Cycle Selector Button until the desired cycle is selected. Once the desired cycle has been
selected, the standard presets will be shown in the display. These settings can be adjusted using
the cycle setting buttons before starting the cycle.
START/PAUSE BUTTON
y
- Press this button to START the selected cycle.
If the washer is running, use this button to PAUSE the cycle without losing the current settings.
NOTE:
If you do not press the START/PAUSE button within 4 minutes of selecting a cycle, the
washer automatically turns off.
NOTE:
If the washer remains idle for 8 minutes after pausing the cycle, the water in the tub will
drain.
LED DISPLAY
y
- The display shows the settings, estimated time remaining, and status messages for your washer.
The display will remain on through the cycle.
OPTION BUTTONS
y
- The option buttons allow you to select additional cycle options and will light when selected.
CYCLE MODIFIER BUTTONS
y
- Use these buttons to select the desired cycle options for the selected cycle. Press the button for
that setting until the indicator light for the desired value is lit.
Certain buttons also allow you to activate special functions by pressing and holding the button for 3
seconds. For detailed information about the individual options, please see the following pages.
Control panel features
Operation
LED
Display
Option
Selection
Button
Soil
Level
Selection
Button
Wash
Temp.
Selection
Button
Spin
Speed
Selection
Button
Signal
Selection
Button
Cycles
Selection
Button
Start/
Pause
Button
Power
Button
10
INTRODUCING YOUR WASHING MACHINE
Display
Button Description
ESTIMATED TIME REMAINING
y
- When the START/PAUSE button is pressed, the washer automatically detects the wash load
(weight) and optimizes the washing time based on the selected cycle and options. The display will
then indicate the estimated time remaining for the selected wash cycle.
CYCLE STATUS INDICATOR
y
- This portion of the display shows which stage of the wash cycle is currently underway
(LOAD SENSING, WASH, RINSE, or SPIN).
Estimated time remaining/
error message display
(See page 28)
Cycle
Status
Indicator
11
INSTALLATION INSTRUCTIONS
ENGLISH
INSTALLATION INSTRUCTIONS
Installation Overview
WARNING
Washer is heavy! Two or more people are required when moving and unpacking the washer.
y
Failure to do so can result in
back or other injury.
Store and install the washer where it will not be exposed to temperatures below freezing or exposed to outdoor weather
y
conditions.
Failure to follow this warning can cause serious injury, fire, electric shock, or death.
Properly ground washer to conform with all governing codes and ordinances.
y
Failure to follow this warning can cause
serious injury, fire, electric shock, or death.
To reduce the risk of electric shock, do not install the washer in humid spaces.
y
Failure to follow this warning can cause
serious injury, fire, electric shock, or death.
The base opening must not be obstructed by carpeting when the washer is installed on a carpeted floor.
y
Do not remove ground prong. Do not use an adapter or extension cord. Plug into a grounded 3-prong outlet.
y
Failure to
follow this warning can cause serious injury, fire, electric shock, or death.
Checking and choosing the
proper location
Unpacking the washer Connecting the water line
Connecting the drain line Leveling the washing
machine
Plugging in the power cord
and grounding
Test run
12
INSTALLATION INSTRUCTIONS
Checking and choosing the proper
location
Install the washing machine on a solid floor that is strong and
rigid enough to support the weight of the washing machine,
even when fully loaded, without flexing or bouncing. If the
floor has too much flex, you may need to reinforce it to make
it more rigid. If the floor is not solid, it may cause severe
vibration and noise.
1
Clean the floor before installation.
- Make sure to select solid and smooth ground.
2
Two or more people are needed for moving and
unpacking the washing machine.
3
Allow for sufficient space between the walls and the
washing machine for installation.
Space requirements
You must allow sufficient space for water lines, the drain
line, and airflow.
NOTE
Be sure to allow for wall, door, or floor moldings that
y
may increase the required clearances.
Installing on a floor
28 1/4″
(71.6 cm)
4″
(10 cm)
52
3
/4″
(133.7 cm)
(with lid
open)
27″
(68.6 cm)
1″
(2.5 cm)
1″
(2.5 cm)
43
7
/8″
(1 1 1 .4 cm)
NOTE
Before installing the washer, make sure the floor is
y
clean, dry and free of dust, dirt, water and oils so the
washer feet cannot slide easily. Leveling feet that can
move or slide on the floor can contribute to excess
vibration and noise due to poor contact with the floor.
13
INSTALLATION INSTRUCTIONS
ENGLISH
Unpacking the washer
1
After the washer is in the home, remove the carton and
Styrofoam® shipping base from the washer.
When removing the washer from the carton base, be sure
to remove the tub support in the middle of the carton base.
If you must lay the washer down to remove the base
packaging materials, always protect the side of the washer
and lay it carefully on its side. Do NOT lay the washer on its
front or back.
Carton Base
Tub support
2
Remove the packing block containing the owner’s
manual, parts and laundry product samples.
3
Unfasten the power cord from the back of the
washer.
TOOLS YOU WILL NEED
• Adjustable Pliers
• Carpenter’s Level
14
INSTALLATION INSTRUCTIONS
Connecting the water lines
1
Check the rubber seals on both sides of the hose.
- Insert a rubber seal into the threaded fittings on each
hose to prevent leaking.
Rubber seal
Water hose
(To water inlet on the
washing machine)
Rubber seal
Water hose
(To tap)
WARNING
Do not reuse old hoses.
y
Only use new hoses when
you install the washing machine. Old hoses could leak
or burst causing flooding and property damage.
2
Connect the water supply hoses to the HOT and COLD
water faucets tightly by hand and then tighten another
2/3 turn with pliers.
- Connect the blue hose to a cold water faucet and the
red hose to a hot water faucet.
WARNING
Do not overtighten.
y
Damage to the coupling can result.
3
After connecting inlet hose to water faucets, turn on the
water faucets to flush out foreign substances (dirt, sand
or sawdust) in the water lines. Let water drain into a
bucket, and check the water temperature.
4
Connect the hoses to the water inlets tightly by hand and
then tighten another 2/3 turn with pliers.
- Connect the blue hose to the cold water inlet and the
red hose to the hot water inlet.
Cold water inlet
Hot water inlet
WARNING
Do not overtighten the hoses.
y
Overtightening can
damage the valves resulting in leaking and property
damage.
5
Check for leaks by turning on the faucets.
- If water leaks, check steps 1 to 4 again.
NOTE
Periodically check the hoses for cracks, leaks and wear,
y
and replace the hoses every 5 years.
When moving or installing the machine do not stretch,
y
crush of kink the hoses.
Water supply pressure must be between 14.5 PSI and
y
116 PSI (100~800 kPa). If the water supply pressure is
more than 116 PSI, a pressure reducing valve must be
installed.
To provide optimum washing performance the hot
y
water temperature should be set at 120-135°F (48-57°C)
and the cold at 60°F (15°C).
15
INSTALLATION INSTRUCTIONS
ENGLISH
Connecting the drain line
Secure the drain hose in place to prevent moving and leaking.
NOTE
The drain hose should be properly secured. Failure to
y
properly secure the drain hose can result in flooding
and malfunction.
Total height of the house end should not exceed 96
y
inches (244.8 cm) from the bottom of the washer.
The drain must be installed in accordance with any
y
applicable local codes and regulations.
Make sure that the water lines are not stretched,
y
pinched, crushed, or kinked.
Using a standpipe
1
Insert the end of the drain hose into the standpipe.
Drain Hose
2
Use a tie strap to secure the drain hose in place.
Cable Tie
39″
(99 cm)
39″
(99 cm)
Cable Tie
Using a laundry tub
1
Clip the end of the hose into the elbow bracket.
-
Connect the elbow bracket within 4 inches (10 cm) from the
end of the drain hose. If the drain hose is extended more than
4 inches (10 cm) beyond the end of the elbow bracket, mold,
or microorganisms could spread to the inside of the washer.
No more than
4 inches (10 cm)
2
Hang the end of the drain hose over the side of the laundry tub.
Drain Hose
3
Use a tie strap to secure the drain hose in place.
16
INSTALLATION INSTRUCTIONS
Leveling the washer machine
The washer spins at very high speeds, up to 1,000 RPM.
NOTE
Adjust the leveling feet only as far as necessary to
y
level the washer. Extending the leveling feet more than
necessary can cause the washer to vibrate.
All four leveling feet must rest solidly on the floor. Rock
y
the washer gently from corner to corner to make sure
that the washer does not rock.
Before installing the washer, make sure the floor is
y
clean, dry and free of dust, dirt, water and oils so the
washer feet cannot slide easily. Leveling feet that can
move or side on the floor can contribute to excess
vibration and noise due to poor contact with the floor.
1
Position the washer in the final location,
taking special care to not pinch, strain, or crush the water
and drain lines. Place a level across the top of the washer.
2
Adjust the 2 front leveling feet. Turn clockwise to raise
the washer or counterclockwise to lower it.
Raise Lower
3
To make sure that the washer is properly level, open
the lid and look from above to see if it is same as shown
below. If you have a level, check your washer with the
level.
• To check if the washer is level side to side, close the lid
and place a level at the back of the lid.
• To check if the washer is level front to back, place a level at
the side of the washer on the edge where the cabinet side
meets the top cover.
Raise
front to back
side to side
Lower
If the washer is not level, adjust the front leveling feet. Turn
clockwise to raise, counterclockwise to lower.
4
Check the washing machine’s level again.
- Push or rock the top edges of the washing machine
gently to make sure that the washing machine does not
rock.
- If the washing machine rocks, repeat steps 1 to 3.
WARNING
Using the washing machine without leveling, it may
y
result in malfunction caused by the production of
excess vibration and noise.
Use the leveling feet only when you level the washing
y
machine.
If you raise the leveling feet unnecessarily, it
may cause abnormal vibration of the washing machine.
17
INSTALLATION INSTRUCTIONS
ENGLISH
Plugging in the power cord and
grounding
Make sure to ground the washing machine to prevent a short
circuit or an electric shock when plugging in.
Using a 3-prong outlet
Plug in the electrical outlet without additional grounding.
WARNING
The power outlet must be within 60 inches (1.5 m) of either
y
side of the washer.
The appliance and outlet must be positioned so that the plug
y
is easily accessible.
Do not overload the outlet with more than one appliance.
y
The outlet must be grounded in accordance with current
y
wiring codes and regulations.
Time-delay fuse or circuit breaker is recommended.
y
It is the personal responsibility and obligation of the product
y
owner to have a proper outlet installed by a qualified
electrician.
Do not use a worn or damaged power cord or power plug.
y
Replace or repair it immediately.
Failure to do so may result
in death, fire, electric shock, or malfunction.
Do not modify the power cord and take care not to damage
y
it when installing or moving the washing machine.
Failure to
do so may result in death, fire, electric shock, or malfunction.
Make sure that the washing machine is grounded.
y
Connect this washing machine to a grounded outlet
y
conforming to the rating prior to use.
Failure to do so may
result in fire, electric shock, or malfunction.
Do not use adaptors or extension cords.
y
The washing
machine should always be plugged into its own individual
electrical outlet which has a voltage rating that matches the
rating plate. Failure to do so may result in fire, electric shock
or disorder.
Do not damage or cut off the ground prong of the power
y
cord.
Doing so may cause death, fire, electric shock, or
product malfunction.
Test run
Check if the washing machine is properly installed and run a
test cycle.
1
Load the washing machine with 6 pounds of laundry.
2
Press
3
Press to RINSE + SPIN.
4
Press .
- The wash cycle starts.
5
Check if water is supplied, that the washing machine
does not rock or vibrates excessively, and that it drains
well during the spin cycle.
- If water leaks during water supply, see page 14,
Connecting the water lines
to connect them properly.
- If the washing machine rocks and vibrates excessively,
see page 16,
Leveling the washing machine
to level it
again.
- If the drain does not work, see page 15,
Connecting the
drain line
to install it properly.
18
PREPARATION
Check all pockets to make sure that they are empty.
u
-Items such as clips, matches, pens, coins, and keys can
damage both your washer and your clothes.
Close zippers, hooks, and drawstrings to prevent these
u
items from snagging or tangling on other clothes.
Pretreat heavily stained areas before washing.
u
- Doing so will produce clean, stain-free results.
Combine large and small items in a load. Load large items
u
first.
Large items should not be more than half of the total
u
washload.
The washer can be fully loaded, but the drum should not
u
be tightly packed with items.
Do not wash single items, except for bulky items such as
u
blankets. Make sure to wash laundry in similar types of
loads.
- Washing a single small item may result in the tub
becoming unbalanced, vibrating and making a noise.
Do not wash waterproof clothes.
u
- This may cause abnormal vibration, or may cause the load
to bounce, which could damage the tub.
Brush heavy soil, dust, or hair off fabrics before washing.
u
- Laundry may not wash clean if there is dirt or sand on
the fabrics, or they may damage due to particles rubbing
against sheer fabrics.
Wash blankets individually.
u
- Washing more than one blanket together may produce
unclean results due to tangling or an unbalanced load.
Always separate fabrics according to their colors and wash
u
them separately to prevent colors from running.
- Fabrics may damage or become stained due to fabric
dyes
running, or due to foreign objects transferring from one
fabric to another.
PREPARATION
Sorting wash loads
Precautions for fabric care before wash cycle
Read and observe the following to prevent shrinkage or damage to clothes.
Category Label Directions
Washing
Hand Wash
Machine Wash, Normal Cycle
Use Permanent Press/Wrinkle
Resistant washing machine
setting (which has a cool down or
cold spray before the reduced
spin)
Use Gentle/Delicate washing
machine setting (slow agitation
and/ or reduced wash time).
Do Not Wash
Do Not Wring
Water Temperature
Hot
Warm
Cold/Cool
Bleach symbols
Any Bleach (When Needed)
Only Non-Chlorine Bleach (When
Needed)
Do Not Bleach
Colors
Whites / Lights / Darks
Soil
Heavy / Normal / Light
Fabric
Delicates / Easy Care / Sturdy Cottons
Lint
Lint Producers / Lint Collectors
Fabric care labels
Most articles of clothing feature fabric care labels that include
instructions for proper care.
Sorting laundry
It is recommended that you sort laundry into similar loads
that are washable in the same cycle.
Refer to the following chart for sorting clothes
19
PREPARATION
ENGLISH
Loading the dispenser
The detergent dispenser drawer of the washing machine has
a dispenser compartment for each detergent type. Add the
appropriate detergents into its respective compartments.
1
Pull out the detergent dispenser drawer.
2
Add the appropriate detergent to its allocated
compartment.
- If you use a liquid detergent, check if the liquid
detergent cup is in place.
- If you use a powdered detergent, remove the liquid
detergent cup and put the powder in the main wash
detergent compartment.
Main Wash
Liquid Detergent
Compartment
Liquid Fabric
Softener
Compartment
Main Wash
Powder Detergent
Compartment
Insert
3
Close the detergent dispenser drawer slowly.
- Slamming the detergent dispenser drawer may result in
the detergent overflowing into another compartment or
pouring into the tub earlier than programmed.
NOTE
It is normal for a small amount of water to remain in
y
the dispenser compartments at the end of the cycle.
Using detergent/fabric softener
Recommended detergent
Make sure to use HE (High-Efficiency) detergent for Top
loading washing machines. HE detergents dissolve more
efficiently and produce fewer suds to ensure efficient
washing and rinsing. Use the correct amount of detergent as
indicated on the label of the detergent packaging.
Designed specially to use only
HE (High-Efficiency) detergent
NOTE
Only use HE detergents, since using a regular
y
detergent may produce excessive suds.
HE detergents produce fewer suds, dissolve more
y
efficiently to improve washing and rinsing performance,
and help to keep the interior of your washer clean.
Use less detergent for soft water.
y
Wipe up any spills immediately, as liquids could
y
damage the finish and the control panel of the washing
machine.
Using too much detergent can cause a build-up in
y
the tub resulting in unsatisfactory performance and
machine malfunction.
If you use a detergent that does not dissolve easily or a
y
detergent with high viscosity, it will leave a residue on
the tub, which may not rinse properly.
20
PREPARATION
Liquid Bleach Compartment
This compartment holds liquid chlorine bleach, which will be
dispensed automatically at the proper time during the wash
cycle. Avoid overfilling or splashing when adding bleach
to the dispenser. The maximum capacity of the bleach
dispenser is one cup of bleach per wash cycle. Overfilling
could result in premature dispensing of bleach, which will
result in fabric damage.
NOTE
Do not add powdered or liquid color-safe bleach to this
y
compartment.
Always follow the manufacturer’s recommendations
y
when adding bleach. Do not exceed the maximum fill
line. Using too much bleach can damage fabrics.
Never pour undiluted liquid chlorine bleach directly onto
y
the load or into the drum. Fabric damage can occur.
Main Wash Detergent Compartment
This compartment holds laundry detergent for the main wash
cycle, which is added to the load at the beginning of the
cycle. Always use HE (High-Efficiency) detergent with your
washing machine.
Never exceed the manufacturer’s recommendations when
adding detergent. Using too much detergent can result
in detergent buildup in clothing and the washer. Either
powdered or liquid detergent may be used.
NOTE
Liquid or powdered color-safe bleach may be added
y
to the main wash compartment with detergent of the
same type.
When using liquid detergent, make sure the liquid
y
detergent cup and insert are in place. Do not exceed
the maximum fill line.
When using powdered detergent, remove the insert
y
and liquid detergent cup from the compartment.
Powdered detergent will not dispense with the liquid
detergent cup and insert in place.
Fabric Softener Compartment
This compartment holds liquid fabric softener, which will be
automatically dispensed during the final rinse cycle.
NOTE
Always follow the manufacturer’s recommendations
y
when adding fabric softener. Do not exceed the
maximum fill line. Using too much fabric softener may
result in stained clothes.
Dilute concentrated fabric softeners with warm water.
y
Do not exceed the maximum fill line.
Never pour fabric softener directly onto the load or into
y
the drum.
Fabric
Softener
Main Wash
Detergent
21
USING YOUR WASHING MACHINE
ENGLISH
USING YOUR WASHING MACHINE
Basic operation
SORT LAUNDRY AND LOAD WASHER.
1
2
3
4
5
6
TURN ON THE WASHER.
Press the POWER button to turn on the washer.
SELECT CYCLE.
Press the cycle selector button to the desired cycle. The display will show the preset WASH
TEMP. SOIL LEVEL, SPIN SPEED for that cycle.
ADD DETERGENT BLEACH AND SOFTENER.
If you are using fabric softener with the COTTON/NORMAL or HEAVY DUTY cycles, select the
FABRIC SOFTENER option. Refer to pages 19-20 for details.
Press
.
- The washing machine will start.
When the melody plays if the sound is turned on, the wash cycle is finished.
- When the washing cycle is finished, the door will unlock. Open the door and remove the laundry
immediately.
WARNING
To reduce the risk of fire, electric shock, or injury to persons,
y
read the IMPORTANT SAFETY INSTRUCTIONS before
operating this appliance.
22
USING YOUR WASHING MACHINE
Cycle guide
The cycle guide below shows the options and recommended fabric types for each cycle.
=Default setting
NOTE: To protect your garments, not every Wash Temp., Spin Speed, Soil Level, or Option is available with every cycle.
Cycle Fabric Type Wash Temp. Soil Level Spin Speed
Delay
Wash
Soak
Extra
Rinse
Fabric
Softener
Cotton/Normal
Cotton, linen, towels,
shirts, sheets, jeans,
mixed loads
Warm Normal High
Hot Heavy
Extra High
Eco Warm Light Medium
Cold Low
Tap Cold No Spin
Heavy Duty
Heavy soiled cotton
fabrics
Warm
Heavy
High
Hot Normal
Extra High
Eco Warm Light Medium
Cold Low
Tap Cold No Spin
Bulky/Bedding
Large items such
as blankets and
comforters
Warm Normal Medium
Hot
Heavy Extra High
Eco Warm Light High
Cold Low
Tap Cold No Spin
* Use the Bulky/Bedding cycle for items such as pillows, comforters and other articles which have difficultly absorbing water.
ONLY WASH SMALL LOADS to make sure there is plenty of room for the load to move during washing. Keep like items
together; do not mix large bulky items with smaller clothing items. Failure to follow these instructions may result in damage to
the clothing or to the washer.
Tub Clean
Refer to page 23.
High
Perm Press Casual
Dress shirts/pants,
wrinkle-free clothing,
poly/cotton blend
clothing, tablecloths
Warm Normal High
Eco Warm
Heavy
Medium
Cold Light No Spin
Tap Cold
Delicates Dress shirts/blouses
nylons, sheer or lacy
garments (less than
8 lbs).
Cold Light Low
Warm
Heavy
Medium
Eco Warm Normal No Spin
Tap Cold
Speed Wash
Lightly soiled and
small loads
Warm Light High
Eco Warm
Heavy Extra High
Cold Normal Medium
Tap Cold Low
No Spin
Rinse+Spin Tap Cold
High
Extra High
Medium
Low
No Spin
23
USING YOUR WASHING MACHINE
ENGLISH
Cycle setting buttons
Each cycle has preset settings that are selected
automatically. You may also customize the settings using
the cycle setting buttons. Press the button for that option to
view and select other settings.
The washer automatically adjusts the water level for the
type and size of wash load for best results and maximum
efficiency. It may seem there is no water inside the drum in
some cycles, but this is normal.
NOTE
To protect your garments, not every wash temperature,
y
spin speed, soil level, or option is available with every
cycle. See the Cycle Guide for details.
Setting options before cycle
You can select and add the desired optional functions before
you start the washing machine.
Setting the water temperature,
WASH TEMP.
Set the water temperature for the wash cycle. Set the
appropriate temperature, as specified in the fabric care label.
1
Press and press to the desired cycle.
2
Press repeatedly to select the desired water
temperature:
- When an optional item is selected, an indication light for
the corresponding optional item turns on.
3
Press the desired option button to use the other options.
- Skip to step 4 to use the default setting without
changing the options.
4
Press .
NOTE
Cold rinses use less energy.
y
Select the water temperature suitable for the type of
y
load you are washing. Follow the fabric care label for
best results.
Main cycle
You can wash laundry items more thoroughly by selecting the
wash cycle that best suits the type of items to be washed.
Press the
to the desired cycle. When you select a wash
cycle, the light for the corresponding wash cycle will turn on.
See page 21,
Basic operation
, for more details on operating
methods.
Normal items,
c
Use this cycle to wash all normal items, except delicate
fabrics such as wool or silk.
NOTE
If you press
y
and then without selecting
another cycle, the washing machine proceeds to
c
.
Heavy soiled items,
HEAVY DUTY
This cycle is for washing heavily soiled laundry though more
powerful tub rotation.
Blankets or bulky items,
BULKY/BEDDING
This cycle is for washing blankets or bulky items.
Wrinkle free items,
PERM.PRESS/CASUAL
This cycle is for washing items such as wrinkle-free clothes
or tablecloths to minimize wrinkles.
Sheer items,
DELICATES
This cycle is for washing lingerie or sheer and lacy clothes
which can easily be damaged.
Quick wash,
SPEED WASH
Use the Speed Wash cycle to quickly wash lightly soiled
clothing and small load. For high wash and rinse efficiency,
it is recommended to wash small loads of 2-3 lightly soiled
garments.
NOTE
Use a little detergent in this cycle. If you want more
y
rinsing, you can add extra rinse by using the Extra Rinse
button.
Rinse, drain and spin only,
RINSE+SPIN
Select this option to rinse and spin a load separately from a
regular cycle. This can be helpful in preventing fresh stains
from setting in fabrics.
24
USING YOUR WASHING MACHINE
Setting soil level of laundry,
SOIL LEVEL
You can wash your laundry more thoroughly by setting the
proper soil level on the washing machine.
1
Press and press to the desired cycle.
2
Press repeatedly to select a soil level.
- When an optional item is selected, an indication light for
the corresponding optional item turns on.
3
Press the desired option to use the other options.
- Skip to step 4 to use the default setting without
changing the options.
4
Press .
NOTE
This feature needs more time for heavily soiled loads or
y
less time for lightly soiled loads.
Setting spin speed, SPIN SPEED
You can set the desired spin speed.
Use this feature properly according to the characteristics of
the load.
1
Press and press to the desired cycle.
2
Press repeatedly to select the desired spin speed.
- When an optional item is selected, an indication light for
the corresponding optional item turns on.
3
Press the desired option to use the other options.
- Skip to step 4 to use the default setting without
changing the options.
4
Press .
NOTE
The Spin Speed button also activates the Drain & Spin
y
cycle to drain the tub and spin clothes; for example,
if you want to remove clothes before the cycle has
ended.
Tuning on/off melody and button tones,
SIGNAL ON/OFF
The washing machine plays a melody when the wash cycle
is finished. The buttons make a sound each time a button is
pressed. The melody and button tones can be adjusted the
volume as desired.
A
djusts the volume of the end-of-cycle signal or
turns it off.
Setting add garments of laundry, ADD
GARMENTS
Laundry may be added to the load at the
proper time in the wash cycle. When the ADD
GARMENTS light is illuminated, it is safe to
pause the cycle and add more items to the load.If garments
are added when the ADD GARMENTS light is off, the washer
will not adjust for these items which could result in pooer
performance or fabric damage.
To add garments while the ADD GARMENTS light is on:
1 Press
button to pause the washer.
2 Open the lid when it unlocks
3 Add your additional items.
4 Close the lid.
5 Press
button to resume the wash cycle.
NOTE
If the washer remains idle for 8 minutes after pausing
y
the cycle, the water in the tub will drain.
Presetting the start time, DELAY WASH
You can set the desired start time.
1
Press and press to the desired cycle.
2
Press the desired option to use the other options.
3
Press repeatedly to select the desired start time.
-
light will turn on.
- The set start time appears on the display panel.
- Each press of the button increases the delay time by
one hour, up to 24 hours.
4
Press .
25
USING YOUR WASHING MACHINE
ENGLISH
Setting fabric softener of laundry, FABRIC
SOFTENER
*Press & hold 3 sec for Extra functions.
The fabric softener is dispensed in the final
rinse. Select FABRIC SOFTENER button to
change final rinse type from spray rinse to rinse.
NOTE
Use the FABRIC SOFTENER or EXTRA RINSE options
y
when selecting the COTTON/NORMAL or HEAVY
DUTY cycles.
When using the EXTRA RINSE option, the fabric
y
softener will always be dispensed in the final rinse.
Adding time during wash cycle, SOAK
Allows the consumer to remove stains more
thoroughly by specifying additional time for the
clothing to soak during washing. At the end of
SOAK, the wash cycle will be started without
drain.
• Cycle time will be increased by 30 minutes.
• It is normal that washer do weak agitation during SOAK
cycle.
NOTE
Once the controls are locked, they must be manually
y
unlocked to restore operation.
Adding extra rinse cycle, EXTRA RINSE
You can add an extra rinse cycle to the default rinse cycle.
1
Press and press to the desired cycle.
2
Press .
-
light will turn on.
3
Press the desired option to use the other options.
- Skip to step 4 to use the default setting without
changing the options.
4
Press .
Setting customized wash cycle, CUSTOM
PROGRAM
You can add an extra rinse cycle to the default rinse cycle.
1
Press and press to the desired cycle.
2
Press .
-
light will turn on.
3
Press the desired option to use the other options.
- Skip to step 4 to use the default setting without
changing the options.
4
Press .
Setting options during cycle
You can add the desired options during the wash cycle.
Button lock feature, CHILD LOCK
You can lock the washing machine to prevent children or
others from changing the cycle settings by pressing the
buttons during the cycle.
To enable child lock
Press and hold for 3 seconds during the wash cycle.
- When the CHILD LOCK is enabled, a N message and the
remaining wash time are displayed, in turn, on the display
panel of the washing machine.
To disable child lock
(When the CHILD LOCK is activated.)
Press and hold
for 3 seconds during the wash cycle.
NOTE
Once the controls are locked, they must be manually
y
unlocked to restore operation.
26
MAINTENANCE
Care
Cleaning the Water Inlet Filters
If the washer detects that water is not entering the
dispenser, an error message will show on the display. If
you live in an area with hard water, this may be caused by
clogged inlet filters.
NOTE
Use extreme care when removing and cleaning the
y
filters. If the filters cannot be cleaned or are damaged,
do NOT operate the washer without the inlet filters.
Contact LG Customer Service or a qualified LG servicer.
Hot
Cold
Turn off both water taps completely. Unscrew the hot and
cold water lines from the back of the washer.
Inlet Filter
Carefully remove the filters from the water inlets, and
soak them in white vinegar or a lime scale remover. Rinse
thoroughly before reinstalling. Press the filters back into
place and reattach the water lines. Do NOT operate the
washer without the inlet filters.
WARNING
Unplug the power cord and turn off the faucets before
y
cleaning.
Failure to do so may cause electric shock.
Do not use the washing machine without the inlet
y
filters.
If you use the washing machine without the
inlet filters it will cause leaks and malfunction.
If you use the washing machine in an area with hard
y
water, the inlet filter may clog due to lime buildup.
Contact your nearest LG customer service center if the
inlet filter is not clean or is missing.
NOTE
P
y
message will blink on the display when the water
pressure is weak or an inlet filter is clogged with dirt.
Clean the inlet filter.
MAINTENANCE
Care in cold climates
When the Water Line is frozen
1
Turn off the faucets connected with the water lines.
2
Pour hot water on the frozen faucets to thaw the water
lines and pull them out.
3
Immerse the water lines in hot water to thaw them.
4
Connect the water lines with the water inlets of the
washing machine and faucets.
- See page 14,
Connecting the water lines
for details.
5
Turn on the faucets.
6
Press .
7
Press
to
RINSE + SPIN.
8
Press .
- Verify the water fills properly.
When the Drain Line is Frozen
1
Pour hot water in the washer tub and close the door.
- Leave it for 10 minutes.
2
Press after 10 minutes.
3
Press for draining and spinning.
4
Press .
- Check if the water drains.
27
MAINTENANCE
ENGLISH
Cleaning the detergent box
Leaving detergent in the detergent for an extended period of
time or using the washing machine for a long period of time
may cause the build-up of scales in the detergent. Pull out
and clean the detergent once a week.
1
Remove the drawer by pulling it straight out until it stops.
Lift up on the front of the drawer and pull it out.
2
Remove the inserts from the 2 compartments; rinse the
inserts and the drawer with warm water to remove traces
of accumulated laundry products.
3
To clean the drawer opening, use a small, non-metal
brush to clean the recess. Remove all residues from the
upper and lower parts of the recess.
4
Return the inserts to the proper compartments and
replace the drawer.
WARNING
Do not spray water inside the washing machine.
y
Doing
so may cause fire or electric shock.
NOTE
Use water only when you clean the detergent box.
y
Make sure to use RINSE+SPIN to rinse the washer
tub before the wash cycle when you use a cleaning
detergent to clean the washer tub.
Cleaning
Periodically clean the washing machine to maintain its
performance and to prevent malfunction.
Clean the drum, TUB CLEAN
Using the washing machine in a humid space for a long
period of time may lead to a buildup of black mold and germs
in the air inside the washer tub and affect your health. If you
clean the washer tub regularly on a monthly basis using TUB
CLEAN it will keep the washer tub clean for hygienic use.
1
Add tub cleaner or lime scale remover into the detergent
dispenser drawer.
- Do not exceed the maximum detergent limit line when
you add it. Detergent may remain in the washer tub
after cleaning.
-
When you use liquid chlorine bleach,
load it into the
liquid chlorine bleach compartment.
-
When you use a powdered cleaner,
pull out the liquid
detergent cup and add it into the main wash detergent
compartment.
-
When you use cleaning tablets,
place them directly into
the washer tub. (Do not add tablet cleaner to the drawer.)
2
Press .
3
Press to select TUB CLEAN.
- The indication light for TUB CLEAN turns on.
4
Press .
NOTE
Never load laundry while using TUB CLEAN. The
y
laundry may damage or become contaminated. Make
sure to clean the washer tub when it is empty.
It is recommended to leave the door open after
y
finishing the laundry to keep the tub clean.
It is recommended that TUB CLEAN should be
y
repeated monthly.
If mildew or musty smell already exists, run TUB
y
CLEAN for 3 consecutive weeks.
28
TROUBLESHOOTING
TROUBLESHOOTING
Checking error messages
If the following message appears on the display, check the following and take the appropriate corrective action.
Message
Possible Causes Solutions
Water in the washer
drains slowly or not
at all, or the display
shows:
Drain hose is bent, pinched, or clogged.
y
Make sure the drain hose is free of clogs, kinks, etc.,
y
and is not pinched behind or under the washer.
Washer fills with water
slowly or not at all, or
the display shows:
Water supply taps are not open fully.
y
Water line hoses are kinked, pinched, or
y
bent.
Water inlet filters are clogged.
y
Water pressure to tap or house is too low.
y
Make sure that the water taps are open fully.
y
Make sure the hoses are not kinked or pinched. Be
careful when moving the washer.
Clean the inlet filters. See the Care and Cleaning
y
section.
Check another faucet in the house to make sure that
y
household water pressure is adequate.
Washer will not turn on
Power cord is not properly plugged in.
y
House fuse is blown, circuit breaker has
y
tripped, or power outage has occurred.
Make sure that the plug is plugged securely into a
y
grounded, 3-prong, 120-VAC, 60-Hz. outlet.
Reset circuit breaker or replace fuse. Do not increase
y
fuse capacity. If the problem is a circuit overload, have
it corrected by a qualified electrician.
The display shows:
The lid is not closed properly. Make sure that the lid is closed properly and press the
y
START/PAUSE button. After starting a cycle, it may
take a few moments before the drum begins to turn or
spin. The washer will not spin unless the lid is locked
(LID LOCK light will turn on).
If the lid is closed and locked and the open lid error
y
message is displayed, call for service.
If you press the START button while the lid is open, dE
y
error message will be displayed.
The display shows:
Lid lock switch error
y
Make sure that the lid is closed properly and press the
y
START/PAUSE button. The washer will not spin unless
the lid is locked (LID LOCK light will turn on).
If the lid is closed and the lid lock error message is
y
displayed, call for service.
The display shows:
Water level is too high due to a faulty water
y
valve.
Close the water taps, unplug the washer, and call for
y
service.
The display shows:
Clutch error
y
Unplug the washer, and call for service.
y
29
TROUBLESHOOTING
ENGLISH
Checking error messages (cont.)
Message
Possible Causes Solutions
The display shows:
The washer has detected an out of balance
y
load.
If the washer detects a load that is too far out of
y
balance to spin, it will display this code while it is
attempting to rebalance the load. The washer will add
water and try to redistribute the load automatically.
This display is for your information only, and no action
is required.
The display shows:
If the uE rebalance (see above) is not
y
successful, this error will be displayed.
The load is too small.
y
Heavy articles are mixed with lighter items.
y
The load is out of balance.
y
The automatic attempt to rebalance the load was not
y
successful. The cycle has been paused to allow the
load to be manually adjusted.
Small loads may need additional items to be added to
y
allow the washer to balance the loads.
The load may have heavy items loaded with lighter
y
items. Always try to wash articles of somewhat similar
weight to allow the washer to evenly distribute the
weight of the load for spinning.
Manually redistribute the load if articles have become
y
tangled preventing the automatic distribution from
working properly.
The display shows:
Thermistor error
y
Unplug the washer and call for service.
y
The display shows:
The water level sensor is not working
y
correctly.
Close the water taps, unplug the washer, and call for
y
service.
The display shows:
Thermal overload protection circuit in the
y
motor has been tripped.
Allow the washer to stand for 30 minutes to allow the
y
motor to cool; then restart the cycle. If the LE error
code still appears, unplug the washer and call
for service.
Wrinkling
Washer not unloaded promptly.
y
Washer overloaded.
y
Hot and cold water inlet hoses are
y
reversed.
Always remove items from the washer as soon as the
y
cycle is completed.
The washer can be fully loaded, but the drum should
y
not be tightly packed with items. The lid of the washer
should close easily.
Hot water rinse can set wrinkles in garments. Check
y
the inlet hose connections.
NOTE
If an error message is displayed for 4 minutes, the water in the tub will automatically drain. An alarm will sound 1 minute
y
prior to draining, and ‘dr’ will appear on the display. You may restart the washer at this time. However, once the washer
initiates draining, all functions will be suspended, and ‘dr’ will be displayed until draining is complete.
30
TROUBLESHOOTING
Normal sounds you may hear
The following sounds may be heard while the washer is operating. They are normal.
Clicking:
• Lid lock relay when the lid locks and unlocks.
• The washer will make a series of clicking noises as it changes the cleaning mode.
High pitched noise:
The wash basket spins faster to remove moisture from the load.
Spraying or hissing:
Water spraying or circulating during the cycle.
Humming or gurgling:
Drain pump pumping water from the washer at the end of a cycle.
Water sloshing sound:
A liquid in the balance ring around the wash basket helps the basket spin smoothly.
(Washer is turned off and tub is rotated.)
Sound of water being added after the washer has already been operating:
• The washer adapts to the load size and type to add more water to the cycle as needed.
• The wash load may be unbalanced. If the washer senses that the load is unbalanced, it will stop and refill to redistribute the
load.
• The washer may be diluting laundry additives to add to the wash load.
Before calling for service
Your washing machine is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage.
If your washer does not function properly or does not function at all, check the following before you call for service.
Problem
Possible Causes Solutions
Rattling and clanking
noise
Foreign objects, such as keys, coins, or
y
safety pins, may be in drum or pump.
Stop washer and check drum for foreign objects. If
y
noise continues after the washer is restarted, call for
service.
Thumping sound
Heavy wash loads may produce a thumping
y
sound.
Washer load may be out of balance.
y
This is normal. If sound continues, the washer is
y
probably out of balance. Stop and redistribute the
wash load.
Stop and redistribute the wash load.
y
Vibrating noise
Wash load may be unevenly distributed in
y
the drum.
Not all leveling feet are resting firmly on
y
the floor.
Floor not rigid enough.
y
Stop washer and rearrange the wash load.
y
Adjust the leveling feet. Make sure all four feet are in
y
firm contact with the floor while the washer is in the
spin cycle with a load.
Make sure that the floor is solid and does not flex.
y
Refer to Flooring in the Installation section.
Water leaking around
washer
Fill hose connection is loose at tap or
y
washer.
House drain pipes are clogged.
y
Large items such as pillow and blanket
y
over the tub.
Check hoses. Check and tighten hose connections.
y
Unclog drain pipe. Contact a plumber if necessary.
y
Check the cycle. If you wash large items, use BULKY/
y
BEDDING cycle.
Stop washer and check the load position. Lay bulky
y
items into the tub.
Excessive sudsing
Too much detergent or incorrect detergent.
y
Reduce detergent amount or use low-sudsing
y
detergent.
Only use detergent with the HE
(High-Efficiency) logo.
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