LG WM9500HKA User Manual
ENGLISH ESPAÑOL
OWNER'S MANUAL
WASHING
MACHINE
Read this owner's manual thoroughly before operating the appliance and
keep it handy for reference at all times.
WM9500H*A
MFL68005505
Rev.00_032516
www.lg.com
2
TABLE OF CONTENTS
3 PRODUCT FEATURES
4 SAFETY INSTRUCTIONS
4 IMPORTANT SAFETY INSTRUCTIONS
8 PRODUCT OVERVIEW
8 Parts
8 Accessories
9 INSTALLATION
9 Installation Overview
10 Product Specifications
11 Choosing the Proper Location
12 Unpacking and Removing Shipping Bolts
13 Connecting the Water Lines
14 Connecting the Drain Hose
15 Leveling the Washer
16 Connecting to the Power Supply
16 Testing the Washer
33 SMART FUNCTIONS
33 Smart Appliance Connectivity
37 REGULATION NOTICE FOR TRANSMITTER
MODULE
38 Using Smart Diagnosis™
39 MAINTENANCE
39 Regular Cleaning
41 Cleaning the Door Seal
41 Cleaning the Water Inlet Filters
42 Cleaning the Drain Pump Filter
43 Care in Cold Climates
44 TROUBLESHOOTING
44 FAQs: Frequently Asked Questions
45 Before Calling for Service
52 WARRANTY (USA)
17 OPERATION
17 Using the Washer
18 Sorting Laundry
19 Loading the Washer
19 Adding Cleaning Products
22 Control Panel
24 Wash Cycles
26 Cycle Guide
30 Cycle Modifier Buttons
31 Special Cycles/Features
31 Option Buttons
ENGLISH
PRODUCT FEATURES
INVERTER DIRECT DRIVE MOTOR
3PRODUCT FEATURES
The inverter motor, which is directly connected to the tub, produces little noise and vibration and offers great durability and a
long lifespan.
TUB CLEAN
Cleaning of the tub on a regular monthly basis using Tub Clean can help keep the tub clean and fresh.
LARGE CAPACITY STAINLESS STEEL DRUM
The large capacity stainless steel drum offers extreme durability and is tilted to improve efciency and allow easier access
for large items.
CHILD LOCK
Use this option to disable the controls during a wash cycle. This option can prevent children from changing cycles or
operating the machine.
DETERGENT DISPENSER
The four-compartment dispenser makes it easy to separate the pre-wash detergent, main laundry detergent, liquid bleach,
and fabric softener into different compartments.
HIGH TEMPERATURE STEAM CYCLES (on some models)
LG's unique, high-temperature steam cycles help to remove tough stains.
SMART DIAGNOSIS™
Should you experience any technical difculty with your washer, it has the capability of transmitting data by phone to the
Customer Information Center. The call center agent records the data transmitted from your machine and uses it to analyze
the issue, providing a fast and effective diagnosis.
4 SAFETY INSTRUCTIONS
SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others.
All safety messages will follow the safety alert symbol and either the word WARNING or CAUTION.
These words mean:
WARNING
If you do not follow instructions, it could result in death or serious injury.
CAUTION
If you do not follow instructions, it could result in minor or moderate injury or damage to the product.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,
and tell you what may happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
WARNING
To reduce the risk of explosion, re, death, electric shock, scalding or injury
to persons when using this product, follow basic precautions, including the
following:
California Safe Drinking Water and Toxic Enforcement Act
• This product contains chemicals known to the state of California to cause cancer and birth defects or other
reproductive harm. Wash hands after handling.
INSTALLATION
• Adhere to all industry recommended safety procedures including the use of long sleeved gloves and safety
glasses.
• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing
or broken parts, including a damaged cord or plug.
• Before use, the appliance must be properly installed as described in this manual.
• To reduce the risk of severe injury or death, follow all installation instructions.
• Refer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation instructions are
packed with the appliance for the installer’s reference. If the appliance is moved to a new location, have it
checked and reinstalled by qualied service personnel.
• The appliance must be installed and electrically grounded by qualied service personnel in accordance with
local codes.
• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.
• This appliance must be positioned near to an electrical power supply.
ENGLISH
• Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance.
• When moving or installing the product in a different location, call qualied service personnel for installation and
service.
• The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a standard
3-prong (grounding) wall outletto minimize the possibility of electric shock from this appliance.
• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
• When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.
• Do not install the appliance in humid spaces.
• Keep packing materials out of the reach of children. Packaging material can be dangerous for children. There is
a risk of suffocation.
• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children might
use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight chambers.
• Moving or installation of the appliance requires two or more people.
• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to out
door weather conditions.
• This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or aircraft.
-
OPERATION
• Read all instructions before using the appliance and save these instructions.
• Use this appliance only for its intended purpose.
• Do not tamper with controls.
• Do not abuse, sit on, or stand on the door of the appliance.
• Do not allow children to play on, in or with the appliance. Close supervision of children is necessary when the
appliance is used near children.
• Do not reach into the washer if the tub or drum, agitator, or any interior parts are moving. Before loading,
unloading, or adding items, press Start/Pause and allow the tub or drum to coast to a complete stop before
reaching inside.
• Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laun
dry products. Incorrect usage can produce poisonous gas, resulting in serious injury or death.
• Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the nish.
• Do not use an extension cord or adapter with this appliance.
• Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not use a
cord that shows cracks or abrasion damage along its length or at either end.
• Do not grasp the power cord or touch the appliance controls with wet hands.
• Do not modify or extend the power cord.
• Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-
cleaning solvents, vegetable or cooking oil, or other ammable or explosive substances, as they give off vapors
that could ignite or explode.
• In the event of a gas leak (propane gas, LP gas, etc.) do not operate this or any other appliance. Open a win
dow or door to ventilate the area immediately.
-
-
5SAFETY INSTRUCTIONS
6 SAFETY INSTRUCTIONS
• If the product has been submerged, contact an LG Electronics customer information center for instructions
before resuming use.
• If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug it im
mediately, and contact an LG Electronics customer information center.
• Keep laundry products out of children’s reach. To prevent injury to persons, observe all warnings on product
labels.
• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used for
two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for such
a period, before using the appliance turn on all hot water faucets and let the water ow from each for several
minutes. This will release any accumulated hydrogen gas. As the gas is ammable, do not smoke or use an
open ame during this time.
• Do not store or use gasoline or other ammable vapors and liquids in the vicinity of this or any other appliance.
• Do not add gasoline, dry cleaning solvents, or other ammable or explosive substances to the wash water.
These substances give off vapors that could ignite or explode.
• Do not put oily or greasy clothing, candles or ammable materials on top of the appliance.
• Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags, etc.),
gasoline, chemicals and other ammable vapors and liquids.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction con
cerning the use of the appliance by a person responsible for their safety.
• If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent or a
similar qualied person in order to avoid a hazard.
• Never unplug the appliance by pulling on the power cord. Always grip the plug rmly and pull straight out from
the outlet.
• Fix the drain hose securely in place.
-
-
MAINTENANCE
• Remove the door before the appliance is removed from service or discarded to avoid the danger of children or
small animals getting trapped inside.
• Do not repair or replace any part of the appliance. All repairs and servicing must be performed by qualied
service personnel unless specically recommended in this Owner’s Manual. Use only authorized factory parts.
• Remove any dust or foreign matter from the power plug pins.
• Disconnect this appliance from the power supply before cleaning and attempting any user maintenance. Turn
ing the controls to the OFF position does not disconnect this appliance from the power supply.
• Make sure the dispenser drawer or lid is closed at all times when not being lled with laundry products.
• Do not disassemble or repair the appliance by yourself.
-
SAVE THESE INSTRUCTIONS
7SAFETY INSTRUCTIONS
ENGLISH
GROUNDING INSTRUCTIONS
• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a
qualied electrician or service personnel if you are in doubt whether the appliance is properly grounded. Do not
modify the plug provided with the appliance; if it will not t the outlet, have a proper out-let installed by a qualied electrician.
• For your safety, the information in this manual must be followed to minimize the risk of re, explosion, or electric
shock, or to prevent property damage, injury to persons, or death.
• The appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the risk of
electric shock by providing a path of least resistance for electric current. The appliance is equipped with a cord
having an equipment-grounding conductor and a grounding plug. The plug must be plugged into an appropriate
outlet that is installed and grounded in accordance with all local codes and ordinances.
CAUTION
To reduce the risk of minor injury to persons, malfunction, or damage to the
product or property when using this product, follow basic precautions, including
the following:
INSTALLATION
• Install the product on a rm and level oor.
OPERATION
• Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period of time,
such as during vacations.
• Do not place objects on top of the appliance.
• Do not touch draining water which may be hot.
• If the drain hose and the water supply hose are frozen in winter, defrost before using the appliance.
• ALWAYS follow the fabric care instructions supplied by the garment manufacturer.
• Use fabric softeners or products to eliminate static only as recommended by the manufacturer.
• Do not combine laundry products for use in one load unless specied on the label.
• Do not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the appliance.
Doing so may result in corrosion, discoloration or damage to the surface of the appliance.
8 PRODUCT OVERVIEW
PRODUCT OVERVIEW
Parts
12
13
Detergent dispenser
1
Water circulation nozzles
2
Tub
3
Door seal
4
Door
5
Drain pump lter
6
Pump drain hose
7
Drain pump lter cover
8
Leveling feet
9
Water inlets
10
Shipping bolts
11
Power cord
12
Drain hose
13
Accessories
Included Accessories Optional Accessories
Non-skid pads Hot/cold water hoses Caps for covering
shipping bolt holes
Wrench Tie strap Elbow bracket
(for securing drain
hose)
Pedestal or Pedestal washer
(sold separately)
NOTE
• The images in this guide may be different from the actual components and accessories, which are subject to
change by the manufacturer without prior notice for product improvement purposes.
• For your safety and for extended product life, use only authorized components. The manufacturer is not
responsible for product malfunction or accidents caused by the use of separately purchased unauthorized
components or parts.
ENGLISH
INSTALLATION
Installation Overview
Please read the following installation instructions rst after purchasing this product or transporting it to another
location.
9INSTALLATION
Choosing the proper loation Unpacking and removing
shipping bolts
Connecting the drain line Leveling the washer Connecting to the power
Testing the washer
Connecting the water line
supply
WARNING
• Moving or installation of the appliance requires two or more people. Failure to follow these instructions may
result in injury.
• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to
outdoor weather conditions. Failure to follow this warning can cause product or part failure, serious injury,
re, electric shock, or death.
• Properly ground the washer to conform with all governing codes and ordinances. Failure to follow this
warning can cause serious injury, re, electric shock, or death.
• To reduce the risk of electric shock, do not install the appliance in humid spaces. Failure to follow this
warning can cause serious injury, re, electric shock, or death.
• To ensure proper air ow, do not block the large opening on the bottom of the washer with carpeting or
other materials.
• Do not remove the ground prong. Do not use an adapter or extension cord. Plug into a grounded 3-prong
outlet. Failure to follow this warning can cause serious injury, re, electric shock, or death.
10 INSTALLATION
Product Specications
The appearance and specications listed in this manual may vary due to constant product improvements.
Model WM9500H*A
Electrical requirements 120 VAC @ 60 Hz
Min. / Max. water pressure 20 – 120 psi (138–827 kPa)
Dimensions
Net weight 239 lb (108kg)
Max spin speed 1300 RPM
Tools Required for Installation
• Adjustable Pliers
• Carpenter's Level
75.2 cm (W) X 86.4 cm (D) X 104.5 (H), 143 cm (D with door open)
29 5/8” (W) X 34 1/16” (D) X 41 3/16” (H), 56 5/16” (D with door open)
11INSTALLATION
ENGLISH
Choosing the Proper
Location
Install the washer on a solid oor that is strong and
rigid enough to support the weight of the washer,
even when fully loaded, without exing or bouncing.
If the oor has too much ex, you may need to
reinforce it to make it more rigid. If the oor is not
solid, it may cause severe vibration and noise.
NOTE
• Before installing the washer, make sure the oor
is clean, dry and free of dust, dirt, water and oil so
the washer feet cannot slide easily. Leveling feet
that can move or slide on the oor can contribute to
excess vibration and noise due to poor contact with
the oor.
• If a drip pan must be used, take extra care to follow
the instructions provided with the drip pan and
make sure the leveling feet are adjusted for rm
and even contact with the pan. Use of drip pans
and failure to properly level the machine may result
in increased vibration and noise during operation.
• Allow for sufcient space between the walls and
the washer for installation.
Power Outlet
• The power outlet must be within 60 inches (1.5 m)
of either side of the washer.
• The appliance and outlet must be positioned so
that the plug is easily accessible.
• Do not overload the outlet with more than one
appliance.
• The outlet must be grounded in accordance with
current wiring electric codes and regulations.
• Use a time-delay fuse or circuit breaker.
NOTE
• It is the personal responsibility and obligation of the
product owner to have a proper outlet installed by
qualied service personnel.
• Installing on carpeting and soft tile surfaces is not
recommended.
• Never install the washer on a platform or weakly
supported structure.
NOTE
• The washer must be installed on rm ooring to
minimize vibration during the spin cycle. Concrete
ooring is best, but a wood oor is sufcient,
provided it is built to FHA standards.
Floor Installation
23 7/16"
(59.4 cm)
32 15/16"
(83.6 cm)
56 5/16"
(143 cm)
(2.5 cm)
4"
(10 cm)
1"
29 5/8"
(75.2 cm)
1"
(2.5 cm)
To ensure sufcient clearance for water lines, the
drain line and airow, allow minimum clearances of
at least 1 inches (2.5 cm) at the sides and 4 inches
(10 cm) behind the unit. Be sure to allow for wall,
door, or oor moldings that may increase the required
clearances.
Pedestal Washer Installation
34 1/16"
(86.4 cm)
4"
(10 cm)
Flooring
• To minimize noise and vibration, the washer must
be installed on a solidly constructed oor.
• Allowable slope under the entire washer is a
maximum 1 inches difference from side to side or
from front to back.
52" (134 cm)
(20" [50.8 cm] additional
needed for service)
NOTE
• Refer to the instructions packaged with the optional
pedestal kit before installing with a pedestal kit.
• Never install the washer on a platform or weakly
supported structure.
12 INSTALLATION
Unpacking and Removing
Shipping Bolts
Lift the washer off the foam base.
1
After removing the carton and shipping material,
lift the washer off the foam base. Make sure the
plastic tub support comes off with the base and
is not stuck to the bottom of the washer.
If you must lay the washer down to remove the
base packaging materials, always protect the
side of the washer and lay it carefully on its side.
Do not lay the washer on its front or back.
Foam tub
support
Remove the bolt assemblies.
2
Starting with the bottom two shipping bolts, use
the wrench (included) to fully loosen all four
shipping bolts by turning them counterclockwise.
Remove the bolt assemblies by wiggling them
slightly while pulling them out.
Carton base
Retainer
NOTE
• Save the bolt assemblies for future use. To prevent
damage to internal components, do not transport
the washer without reinstalling the shipping bolts.
• Failure to remove shipping bolts and retainers may
cause severe vibration and noise, which can lead
to permanent damage to the washer. The cord is
secured to the back of the washer with a shipping
bolt to help prevent operation with shipping bolts in
place.
Shipping
bolt
Install the hole caps.
3
Locate the four hole caps included in the
accessory pack and install them in the shipping
bolt holes.
Cap
13INSTALLATION
ENGLISH
Connecting the Water Lines
Check the ttings and seals.
1
Inspect the threaded tting on each hose and
make sure there is a rubber seal in place in both
ends of each hose to prevent leaking.
Rubber seal Rubber seal
Water hose (to water
inlet on washer)
Connect the water supply hoses.
2
Connect the water supply hoses to the hot and
cold water faucets tightly by hand and then
tighten another 2/3 turn with pliers. Connect the
blue hose to a cold water faucet and the red
hose to a hot water faucet.
Water faucet
Water hose
(to tap)
Attach the water lines to the back of the
4
washer.
Attach the hot water line to the hot water inlet
on the back of the washer. Attach the cold water
line to the cold water inlet on the back of the
washer. Tighten the ttings securely. Turn ON
both faucets all the way and check for leaks at
both ends of the hoses.
Cold
water
inlet
Hot water
inlet
WARNING
• Do not overtighten the hoses or crossthread the
hose ttings. Overtightening or cross-threading
can damage the valves, resulting in leaking and
property damage.
• Do not overtighten. Damage to the coupling can
result.
Flush out the inlet hoses.
3
After connecting the inlet hoses to the water
faucets, turn on the water faucets to ush out
foreign substances (dirt, sand or sawdust) in
the water lines. Let water drain into a bucket,
and check the water temperature to make sure
you've connected the hoses to the correct
faucets.
CAUTION
• Do not reuse old hoses. Use only new hoses
when installing the washer. Old hoses could
leak or burst causing ooding and property
damage. Contact LG Customer Service for
assistance in buying hoses: 1-800-243-0000.
NOTE
• Periodically check the hoses for cracks, leaks, and
wear, and replace the hoses every ve years. Do
not stretch the water hoses intentionally, and make
sure that they are not pinched, crushed or kinked
by other objects.
• Water supply pressure must be between 20 psi
and 120 psi (138 – 827 kPa). If the water supply
pressure is more than 120 psi, a pressure reducing
valve must be installed.
• To provide optimum washing performance, the hot
water temperature should be set at 120 – 135 °F
(48 – 57 °C) and the cold at 60 °F (15 °C).
• The washer should never be installed or stored in a
location subject to freezing temperatures. Damage
to the water lines and internal mechanisms of the
washer can result. If the washer was exposed to
freezing temperatures prior to installation, allow it to
stand at room temperature for several hours before
use and check for leaks prior to operation.
14 INSTALLATION
Connecting the Drain Hose
NOTE
• The drain hose should always be properly secured.
Failure to properly secure the drain hose can result
in ooding and property damage.
• The drain must be installed in accordance with any
applicable local codes and regulations.
• Make sure that the drain hose is not stretched,
pinched, crushed, or kinked.
• Do not install the drain hose with the end lower
than 29.5 inches (0.7 m) or higher than 96 inches
(2.4 m) above the bottom of the washer or more
than 60 inches (1.5 cm) away from the washer.
• Never create an airtight seal between the hose
and the drain with tape or other means. If no air
gap is present, water can be siphoned out of the
tub resulting in poor wash/rinse performance or
clothing damage.
Option 1: Standpipe
Clip the end of the hose into the elbow
1
bracket.
Connect the elbow bracket within 4 inches
(10 cm) of the end of the drain hose. If the drain
hose is extended more than 4 inches (10 cm)
beyond the end of the elbow bracket, mold or
microorganisms could spread to the inside of the
washer.
Option 2: Laundry Tub
Clip the end of the hose into the elbow
1
bracket.
Connect the elbow bracket within 4 inches
(10 cm) of the end of the drain hose. If the drain
hose is extended more than 4 inches (10 cm)
beyond the end of the elbow bracket, mold or
microorganisms could spread to the inside of the
washer.
No more than 4
inches (10cm)
Elbow bracket
Hang the end of the drain hose over the side
2
of the laundry tub.
Elbow bracket
Drain hose
No more than 4
inches (10cm)
Elbow bracket
Insert the end of the drain hose into the
2
standpipe.
Drain hose
Use a tie strap to secure the drain hose in
3
place.
Elbow bracket
Use a tie strap to secure the drain hose in
3
place.
15INSTALLATION
ENGLISH
Leveling the Washer
The drum of your new washer spins at very high
speeds. To minimize vibration, noise, and unwanted
movement, the oor must be a level, solid surface.
The slope beneath the washer should not exceed 1
inch, and all four leveling feet must rest rmly on the
oor.
NOTE
• Adjust the leveling feet only as far as necessary to
level the washer. Extending the leveling feet more
than necessary can cause the washer to vibrate
• Before installing the washer, make sure that the
oor is clean, dry and free of dust, dirt, water and
oil so the washer feet cannot slide easily. Feet
that move or slide on the oor can contribute to
excessive vibration and noise due to poor contact
with the oor.
Position the washer in its nal location.
1
Take special care not to pinch, strain, or
crush the water and drain lines. If you have a
carpenter's level, you can place it across the top
of the washer.
Level
Recheck the washer’s levelness.
4
Push or rock the top edges of the washer gently
to make sure the washer does not rock. If the
washer rocks, repeat steps 1-3.
CAUTION
• Using the washer without leveling it may
cause excess vibration and noise, leading to a
machine malfunction.
• Extend the leveling feet only to level the washer.
If you extend the leveling feet unnecessarily, it
may cause abnormal vibration of the washer.
Using Non-Skid Pads
If you install the washer on a slippery surface, it
may move because of excessive vibration. Incorrect
leveling may cause malfunction through noise and
vibration. If this occurs, install the non-skid pads
under the leveling feet and adjust the level.
Clean the oor to attach the non-skid pads.
1
Use a dry rag to remove and clean foreign
objects or moisture. If moisture remains, the
non-skid pads may slip.
Adjust the lower leveling feet.
2
Turn in one direction to raise the washer or the
other direction to lower it.
Raise Lower
Tighten the locknuts.
3
Turn the locknuts counterclockwise and tighten
them when the washer is level.
Lock nut
Tighten all 4 lock
nuts securely
Adjust the level after placing the washer in
2
1"
the installation area.
Place the adhesive side of the non-skid pad
3
on the oor.
It is most effective to install the non-skid pads
under the front legs. If it is hard to place the
pads under the front legs, place them under the
back legs.
This side up
Adhesive
side
Remove backing
Recheck the washer’s levelness.
4
Push or rock the top edges of the washer gently
to make sure that the washer does not rock.If
the washer rocks, level the washer again.
16 INSTALLATION
Connecting to the Power
Supply
The washer should be plugged into a 120-VAC, 60Hz grounded 3-prong outlet. Plug in the washer.
WARNING
• Do not use a worn or damaged power cord or
power plug. Replace or repair it immediately.
Failure to do so may result in death, re, electric
shock, or malfunction.
• Do not modify the power cord and plug provided
with the appliance. Take care not to damage it
when installing or moving the washer. Failure to
do so may result in death, re, electric shock, or
malfunction.
• Make sure that the washer is grounded.
• Connect this washer to a grounded outlet
conforming to the rating prior to use. Failure
to do so may result in re, electric shock, or
malfunction.
• Do not damage or cut off the ground prong of
the power cord. Doing so may cause death, re,
electric shock, or product malfunction.
• Improper connection of the equipmentgrounding conductor can result in risk of electric
shock. Check with a qualied electrician or
service technician if you are in doubt as to
whether the appliance is properly grounded. If
it does not t the outlet, have a proper outlet
installed by a qualied electrician
• The appliance and outlet must be positioned so
that the plug is easily accessible.
• Do not use adapters or extension cords. Doing
so may result in serious injury, re, electric
shock, or death.
• For best performance, plug the washer into
its own individual outlet. This helps prevent
overloading house wiring circuits which could
cause a re hazard from overheated wires.
• If necessary, use a new, UL-listed 3-prong
adapter or 3-wire extension cord with a 3-prong
(grounding) plug rated at no less than the
branch circuit. Do not use an extension cord
longer than 3 feet. Failure to follow these
warnings may result in serious injury, re,
electric shock, or death.
Testing the Washer
Check if the washer is properly installed and run a
test cycle.
Load the washer with 6 pounds of laundry
1
(approximately 6 thick bath towels).
Press the Power button.
2
Select the Rinse+Spin.
3
Press the Start/Pause button.
4
The wash cycle starts.
Check if water is supplied, that the machine
5
does not rock or vibrate excessively, and that it
drains well during the spin cycle.
NOTE
• If water leaks during water supply, see Connect the
Water Lines to connect them properly.
• If the washer rocks and vibrates excessively, see
Level the Washer to level it again.
• If the drain does not work, see Connect the Drain
Hose to install the hose properly.
CAUTION
• Be careful not to catch hands when opening or
closing the door.
ENGLISH
OPERATION
Using the Washer
17OPERATION
WARNING
• To reduce the risk of re, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before
operating this appliance.
Sort Laundry and Load the Washer
1
Sort laundry by fabric type, soil level, color and load size, as needed. Open
the door and load items into the washer.
Cleaning Products
2
Add the proper amount of HE (High-Efciency) detergent to the detergent
dispenser. If desired, add bleach or fabric softener to the appropriate
dispensers.
Turn on the Washer
3
Press the Power button to turn on the washer. The lights above the cycle
buttons will illuminate and a chime will sound.
Cycle Buttons
4
Press the Cycle button until the desired cycle is selected.
Adjust Settings
5
Default settings for the selected cycle can now be changed, if desired, using
the cycle modier and option buttons.
NOTE
• Not all modiers and options are available on all cycles. A different chime
will sound and the LED will not come on if the selection is not allowed.
Begin Cycle
6
Press the Start/Pause button to begin the cycle. The washer will agitate
briey without water to measure the weight of the load. If the Start/Pause
button is not pressed within 60 minutes, the washer will shut off and all
settings will be lost.
End of Cycle
7
When the cycle is nished, a melody will sound. Immediately remove your
clothing from the washer to reduce wrinkling. Check around the door seal
when removing the load for small items that may be caught in the seal.
NOTE
• The washer rotates the laundry in a way that allows it to use less water while still fully saturating your clothing.
It is normal to not be able to see water during the wash cycle. If the temperature or the water level inside
the machine is too high, the door locks and cannot be opened. To open the door while washing, use the
Rinse+Spin feature.
18 OPERATION
Sorting Laundry
CAUTION
• The washer can be fully loaded, but the drum
should not be tightly packed with items. The
door of the washer should close easily.
• Use the Jumbo Wash/Bedding cycle for buoyant
or nonabsorbent items such as pillows or
comforters. Failure to follow this caution can
result in leakage.
• If possible, do not wash any water-resistant
items. If you must, please select the Jumbo
Wash/Bedding cycle.
Grouping Similar Items
For the best washing results, and to reduce the
possibility of damage to clothing, care should be
taken to sort the clothing into loads that are made up
of similar items.
Mixing different fabric types and/or soil levels can
result in poor wash performance, color transfer,
discoloration, fabric damage or linting. Fabrics should
be sorted into groups as described below.
Colors
Sort articles by color. Wash dark clothes together in a
separate load from light colors or whites. Mixing dark
clothes with light clothes can result in dye transfer or
discoloration of the lighter clothes.
Soil Level
Wash heavily soiled clothing together. Washing lightly
soiled clothing in the same load with heavily soiled
clothing could result in poor wash performance for
the lightly soiled clothing.
Fabric Type
Delicate articles should not be mixed with heavy
or sturdy fabric types. Washing heavy fabrics in a
delicate load can result in poor wash performance
for the heavy fabrics and possible damage to the
delicates.
Lint Type
Some fabrics attract and bind lint to them while others
give off lint in the laundry process. Avoid mixing these
lint collectors and lint producers in the same load.
Mixing these fabrics will result in pilling and linting on
the lint collectors. (For example, lint collector—knit
sweater; lint producer—terry cloth towels.)
Sort Laundry
By colors By Soil By Fabric By Lint
White Heavy Delicates
Lights Normal Easy Care
Darks Light Sturdy
Lint
Producer
Lint
Collector
Fabric Care Labels
Many articles of clothing include a fabric care label.
Using the chart below, adjust the cycle and option
selections to care for your clothing according to the
manufacturer’s recommendations.
Category
Washing
Water
Temparature
Bleach
Symbols
Label Directions
Hand wash
Machine wash, Normal cycle
Perm Press/Wrinkle Resistant
setting (which has a cool down
or cold spray before the slower
spin)
Gentle/Delicate setting (slow
agitation and/or reduced wash
time)
Do not wash
Do not wring
Hot
Warm
Cold/Cool
Any bleach (when needed)
Only non-chlorine bleach
(when needed)
Do not bleach
19OPERATION
ENGLISH
Loading the Washer
• Check and empty pockets. Paper clips, coins,
matches, etc. can damage clothing and the washer.
• Close zippers and hooks, and tie drawstrings to
prevent snagging or tangling of clothes.
• Pretreat heavily stained areas for best results.
• Combine large and small items in a load. Load
large items rst. Large items should not be more
than half of total load.
• The washer can be fully loaded, but the drum
should not be tightly packed with items. The door of
the washer must close easily.
• Do not wash single small items. Add 1-2 similar
items to the load to prevent an out-of-balance load.
• Wash thick, bulky items individually. Heavy
blankets, comforters, bedspreads, or pet beds
can get tangled or cause an unbalanced load if
combined with other items.
• Do not wash/spin waterproof items. Washing
raincoats or sleeping bags may result in abnormal
vibration or may cause the load to bounce, which
could damage the drum.
• Wash small, light items in a mesh bag. Items like
underwear can get caught in the door seal, and
a brassiere hook may damage other items or the
drum.
• Brush off heavy soil, dust, and hair from items
before washing. Excess dirt or sand can abrade
other fabrics and lead to poor wash performance.
• For best performance, load clothes as shown.
Adding Cleaning Products
Loading the Dispenser
To add detergent, bleach, and fabric softener to the
automatic dispenser.
Open the dispenser lid.
1
• Push the front handle to slide the lid open.
Load the laundry products into the
2
appropriate compartments.
• If using a liquid detergent, make sure the
liquid detergent cup is in place.
• If using a powdered detergent, remove the
liquid detergent cup and put the powder in the
main wash detergent compartment.
Main wash
detergent
compartment
Pre-wash
detergent
compartment
Liquid chlorine
bleach
compartment
Liquid fabric
softener
compartment
4
3
2
1
- Load clothes loosely, and do not overll the
drum. Clothes need room to circulate in order to
get clean.
- Do not press down on items while stacking them
in the drum.
Detergent
dispenser
cover
Liquid
detergent
cup
Close the lid completely before starting the
3
cycle.
• Be careful not to catch a hand in the lid while
closing.
NOTE
• It is normal for a small amount of water to remain
in the dispenser compartments at the end of the
cycle.
20 OPERATION
IMPORTANT:
• Do not place or store laundry products, such as
detergent, bleach, or liquid fabric softener, on
top of your washer or dryer. Wipe up any spills
immediately. These products can damage the
machine's nish and controls.
CAUTION
• To avoid injury, do not place ngers under the
lid or between the lid and the cabinet when
pressing or sliding the detergent dispenser lid
open or closed.
Pre-Wash Detergent Compartment
Add liquid or powdered detergent to this compartment
when using the Pre-Wash option. Always use HE
(High-Efciency) detergent with your washer.
• When using the Pre-Wash option, liquid detergent
for the main wash needs to be loaded in the
liquid detergent cup accessory in the main wash
dispenser, to prevent it from being dispensed with
the pre-wash detergent.
• The amount of detergent added for the Pre-Wash
option is 1/2 the amount recommended for the
main wash cycle. For example, if the main wash
cycle requires one measure of detergent, add 1/2
measure for the Pre-Wash option.
Main Wash Detergent Compartment
This compartment holds laundry detergent for the
main wash cycle. Either powdered or liquid detergent
may be used in this compartment. The detergent
is added to the load at the beginning of the cycle.
Always use HE (High-Efciency) detergent with your
washer.
NOTE
• Never exceed the manufacturer’s
recommendations when adding detergent. Using
too much detergent can result in detergent buildup
in clothing and the washer.
• Liquid or powdered color-safe bleach may be
added to the main wash compartment with
detergent of the same type.
• When using liquid detergent, make sure the liquid
detergent cup and insert are in place. Do not
exceed the maximum ll line.
• When using powdered detergent, remove the insert
and liquid detergent cup from the compartment.
Powdered detergent will not dispense with the
liquid detergent cup and insert in place.
• If you use a detergent that does not dissolve easily
or a detergent with high viscosity, it will leave a
residue and clog on the dispenser.
Liquid Bleach Compartment
This compartment holds liquid bleach, which is
dispensed automatically at the proper time during
the wash cycle. The dispenser is activated twice to
ensure complete dispensing of the bleach. Any liquid
remaining in the dispenser at the end of the cycle is
water, not bleach.
• Do not add powdered bleach to this compartment.
The bleach compartment is designed to dispense
liquid bleach only. Powdered or liquid color-safe
bleach will not dispense properly.
• Always follow the manufacturer's recommendations
when adding bleach. Never add more than one cup
and do not exceed the maximum ll line since this
can cause the bleach to be dispensed immediately,
resulting in damage to fabrics. Using too much
bleach can damage fabrics.
• Never pour undiluted liquid chlorine bleach directly
onto the load or into the drum. Fabric damage can
occur.
• Do not use color-safe bleach or Oxi products in the
same cycle with liquid chlorine bleach.
WARNING
• Do NOT mix chlorine bleach with ammonia or
acids such as vinegar or rust/scale remover.
Mixing chemicals like these can produce a lethal
gas, resulting in severe injury or death.
ENGLISH
Fabric Softener Compartment
This compartment holds liquid fabric softener, which
is automatically dispensed during the nal rinse cycle.
Do not exceed the manufacturer’s recommendations
when adding softener. Using too much fabric softener
can result in buildup in clothing and the washer.
Either powdered or liquid fabric softener may be
used.
• Follow the manufacturer’s recommendations when
adding fabric softener. Do not exceed the maximum
ll line. Using too much fabric softener may stain
clothes.
• Dilute concentrated fabric softeners with warm
water. Do not exceed the maximum ll line.
• Never pour fabric softener directly onto the load or
into the drum.
Detergent Use
This washer is designed for use with only HE (High-
Efciency) detergents. HE detergents produce fewer
suds, dissolve more efciently to improve washing
and rinsing performance, and help to keep the
interior of the washer clean. Using detergent that is
not HE may cause oversudsing and unsatisfactory
performance which could result in error codes, cycle
failure, and machine damage.
Liquid
detergent
Maximum
Normal Load Amount
Powdered
detergent
21OPERATION
Designed specially to use only HE
(High-Efciency) detergent
• For proper wash performance, always measure
detergent using the measuring device provided by
the detergent manufacturer. For an average load,
use less than half of the recommended maximum.
Use less detergent for soft water, light soil, or
smaller loads.
• Never use more than the maximum amount of
detergent recommended by the manufacturer.
Using too much detergent can lead to oversudsing,
poor rinsing, detergent buildup in clothing, and
residue buildup that can contribute to odors in the
machine.
• Use extra care when measuring 2X and 3X
concentrated detergents because even a small
amount extra can lead to problems.
• Detergents designated as HE-compatible may not
provide optimal results.
22 OPERATION
4
5
Control Panel
1
Control Panel Features
2
3
4
1
Power On/Off Button
Press to turn the washer on. Press again to turn the
washer off. Pressing the Power button during a cycle
will cancel that cycle and any load settings will be
lost. The door will unlock after a brief pause.
2
Start/Pause Button
Press this button to start the selected cycle. If the
washer is running, use this button to pause the cycle
without losing the current settings.
NOTE
• If Start/Pause is not pressed within 60 minutes of
selecting a cycle, the washer automatically turns off
and all cycle settings are lost.
3
Cycle Modier Buttons
Use these buttons to adjust the water temperature,
spin speed and soil level settings for the selected
cycle. The current settings are shown in the display.
Press the button for that option to select other
settings.
4
Special Cycle and Option Buttons
These buttons allow you to select special cycles or
additional cycle options. Certain buttons also allow
you to activate special functions by pressing and
holding the button for three seconds.
5
Time and Status Display
The display shows the settings, estimated time
remaining, options, and status messages for your
washer. When the washer is turned on, the default
settings in the display will illuminate.
Door Lock Indicator
The Door Lock indicator will light up once a cycle has
started. The indicator light will stay on until the cycle
is paused, stopped or has nished.
Child Lock Indicator
When the Child Lock function is activated, a
message and the remaining wash time are displayed,
in turn, on the display panel of the washer. When the
Child Lock function is set, all controls are disabled
except for the Power button.
Cycle Status Indicator
These LEDs will illuminate when a cycle is selected
to indicate which stages will run. When a cycle is
running, the LED for the active stage will blink, and
the LEDs for the remaining stages will remain steady.
Once a stage is complete, the LED will turn off. If
a cycle is paused, the active stage LED will stop
blinking.
ENGLISH
Estimated Time Remaining
When a cycle is selected, the default time for that
cycle is displayed,. This time will change as modi
ers or options are selected. Once the Start/Pause
button is pressed, the washer will measure the size
of the load. The estimated time may change once the
load size has been measured. If Delay Wash is set,
the remaining delay time counts down until the cycle
begins.
NOTE
• The time shown is only an estimate. This time is
based on normal operating conditions. Several
external factors (load size, room temperature,
incoming water temperature,etc.) can affect the
actual time.
23OPERATION
24 OPERATION
Wash Cycles
Wash cycles are designed for the best wash performance for each type of load. Select the cycle that best
matches the load contents for maximum wash performance and fabric care. For best results, follow the fabric
care labels on your garments. For a guide to the symbols used on fabric care labels.
Press the button to select the desired cycle. When you select a wash cycle, the light for the corresponding wash
cycle will turn on.
NOTE
• Whenever load weights are mentioned, assume 1 lb (0.45 kg) = 1 thick bath towel (dry).
• For information on using SmartThinQ™ applications to save energy, see the Smart Appliance Connectivity
section.
Choosing by Wash Cycle Description
Use this cycle to wash all normal items, except delicate fabrics such as
wool or silk.
NOTE: Pressing the Start/Pause button without selecting a cycle will cause
the Normal cycle to begin immediately, using the default settings.
This cycle is for washing lingerie or sheer and lacy clothes which can
easily be damaged.
Use this cycle to wash wrinkle-free clothes or tablecloths, to minimize
wrinkles.
Use this cycle for garments that are specially designed and treated for
sport.
If you have a mixed load that is half-size, use the Normal cycle with
default settings. For full-size loads, use the Normal cycle with the soil
level set to heavy, and add an extra rinse. In both cases, the machine will
automatically detect the load size and adjust accordingly.
Use the Speed Wash cycle to quickly wash lightly soiled clothing and small
loads. For high wash and rinse efciency, wash small loads of 2-3 lightly-
soiled garments.
NOTE: Use very little detergent in this cycle. For additional, add an extra
rinse using the Extra Rinse button.
This cycle is for washing king or queen sized comforters.
Fabric Type
Load Size
Normal
Bright Whites™ This cycle is for washing white items only.
Delicates
Perm Press
Towels Use this cycle for washing towels, shirts, jeans and mixed loads.
Sportswear
Normal
Speed Wash
Bedding
Jumbo Wash
NOTE: Using the Bedding cycle with a low spin speed is recommended
when washing waterproof or water-resistant items, to help protect the
fabrics’ properties. If your washer does not function properly, manually
redistribute the load or put one comforter in at a time.
This cycle is for washing blankets or bulky items.
NOTE: If your washer does not function properly, manually redistribute the
load or put one blanket in at a time.
ENGLISH
Choosing by Wash Cycle Description
Use the Speed Wash cycle to quickly wash lightly soiled clothing and small
loads. For high wash and rinse efciency, wash small loads of 2-3 lightly
Speed Wash
Rinse+Spin
Convenience
Tub Clean
Downloaded
Normal
Heavy Duty
soiled garments.
NOTE: Use very little detergent in this cycle. For additional, add an extra
rinse using the Extra Rinse button.
Select this option to rinse and spin a load separately from a regular cycle.
This can be helpful in preventing fresh stains from setting in fabrics.You
can change spin speed by pressing Spin repeatedly until the desired speed
is selected.
Use this cycle to clean the drum of your washer. See the Tub Clean Cycle
in the maintenance section.
If you download a cycle using the Tag On function, it will be placed in the
Downloaded cycle position. Choose the Downloaded cycle to run the
downloaded cycle.
NOTE: The default cycle for this positon is small load, used for normally
soiled loads with just a few items. The small load cycle is also available for
download.
For tough stains on children's clothes, use the Normal cycle with a hot
Wash Temp setting, plus the Pre Wash option and an Extra Rinse.
This cycle is for washing heavily soiled laundry using more powerful wash
motions.
This cycle is a powerful, high-temperature cycle designed specically to
reduce certain allergens.
25OPERATION
NOTE
• Selecting the Allergiene™ cycle automatically incorporates steam into
Soil Level
Allergiene™
Sanitary
the wash cycle.
• The Allergiene™ cycle can signicantly reduce allergens in bedding and
clothing.
• The Allergiene™ cycle helps reduce dust mite populations and helps
reduce allergens. Due to the higher energy and temperatures used, the
Allergiene™ cycle is not recommended for wool, silk, leather, or any
other delicate or temperature sensitive items.
NSF International (formerly the National Sanitation Foundation), certies
that his wash cycle reduces 99.9% of bacteria on laundry when used in
conjunction with bleach, without high energy consumption.
Protocol P172 Sanitization Performance of Residential and
Commercial, Family Sized Clothes Washers
NOTE
• This cycle has been certied by NSF using Tide HE powder.
26 OPERATION
Cycle Guide
Cycle
Bright
Whites™
Allergiene™
Sanitary
Bedding
Cycle
Modiers
Turbo Wash™ Hot High
Steam Warm Medium Normal
Pre Wash Cold Low
Turbo Wash™ High
Steam Medium
Turbo Wash™ High
Steam Medium Normal
Pre Wash Low
Turbo Wash™ Hot
Steam Warm Medium Normal
Cold Wash Cold Low
Pre Wash Tap Cold No Spin Light
Wash Temp Spin Speed Soil Level
Extra High Heavy
Tap Cold No Spin Light
Extra High
Low
No Spin
Extra Hot Extra High Heavy
No Spin Light
Heavy
Delay
Wash
● ●
● ●
● ●
● ●
Extra Rinse
NOTE
• ●= available option,
=default setting
• Steam and Cold wash can't be selected at same time.
27OPERATION
ENGLISH
Cycle
Heavy Duty
Normal
Jumbo Wash
Perm.Press
Cycle
Modiers
Turbo Wash™ Hot High
Steam Warm Medium Normal
Cold Wash Cold Low
Pre Wash Tap Cold Light
Turbo Wash™ Hot High
Steam Warm Medium Normal
Cold Wash Cold Low
Pre Wash Tap Cold Light
Turbo Wash™ Hot High
Steam Warm Medium Normal
Cold Wash Cold Low
Pre Wash Tap Cold No Spin Light
Turbo Wash™ Warm Medium Normal
Cold Wash Cold Low
Pre Wash Tap Cold Light
Wash Temp Spin Speed Soil Level
Extra Hot Extra High Heavy
Extra Hot Extra High Heavy
Heavy
Heavy
Hot High
Delay
Wash
● ●
● ●
● ●
● ●
Extra Rinse
NOTE
• ●= available option,
=default setting
• Steam and Cold wash can't be selected at same time.
28 OPERATION
Cycle
Delicates
Towels
Speed Wash
Rinse + Spin
Cycle
Modiers
Cold Wash Cold Low
Turbo Wash™ Warm Medium Normal
Cold Wash Cold Low
Pre Wash Tap Cold No Spin Light
Turbo Wash™ Warm Medium Normal
Cold Wash Cold Low
Wash Temp Spin Speed Soil Level
Heavy
Tap Cold No Spin Light
Extra High Heavy
Hot High
Extra High Heavy
Hot High
Tap Cold No Spin Light
Extra Hot Extra High
Hot High
Warm Medium
Cold Low
Tap Cold No Spin
Delay
Wash
● ●Pre Wash Warm Medium Normal
● ●
● ●
● ●
Extra Rinse
NOTE
• ●= available option,
=default setting
• Steam and Cold wash can't be selected at same time.
29OPERATION
ENGLISH
Cycle
Tub Clean ●Steam
Sportswear
Downloaded
Default: Small
Load
Cycle
Modiers
Pre Wash Warm Medium Normal
Cold Wash Cold Low
Wash Temp Spin Speed Soil Level
Cold Low
Tap Cold No Spin Light
Hot High
Tap Cold No Spin Light
NOTE
• ●= available option,
=default setting
• Steam and Cold wash can't be selected at same time.
Heavy
Extra High Heavy
Delay
Wash
● ●Warm Medium Normal
● ●
Extra Rinse
30 OPERATION
Cycle Modier Buttons
Each cycle has default settings that are selected
automatically. You may also customize these settings
using the cycle modier buttons. Press the button
for the desired modier until the indicator light for
the desired setting is lit. The washer automatically
adjusts the water level for the type and size of wash
load for best results and maximum efciency. Due
to the high-efciency nature of this product, water
levels may be much lower than expected. This is
normal and cleaning/rinsing performance will not be
compromised.
Temp.
Temp selects the wash and rinse temperature
combination for the selected cycle. Press the Temp.
button until the indicator light for the desired setting is
lit. All rinses use tap cold water .
Cold rinses use less energy. The actual cold rinse
temperature depends on the temperature of the cold
water at the faucet.
Your washer features a heating element to boost the
hot water temperature for Extra Hot settings. This
provides improved wash performance at normal
water heater settings.
Spin
Higher spin speeds extract more water from clothes,
reducing drying time and saving energy. Press the
Spin button until the desired speed is selected. Some
fabrics, such as delicates, require a slower spin
speed. To protect your clothing, not all spin speeds
are available for all cycles.
• The Spin button also activates the Drain+Spin
cycle to drain the tub and spin clothes; for example,
if you want to remove clothes before the cycle has
ended. To use Drain+Spin, press the Power button,
then press the Spin button repeatedly to select a
spin speed. Press the Start/Pause button to begin.
Soil
Adjusting the soil level setting will modify the cycle
times and/or wash actions. Press the Soil button until
the desired soil level is selected.
NOTE
• This feature needs more time for heavily soiled
loads or less time for lightly soiled loads.
Signal
The washer plays a melody when the wash cycle
is nished. The buttons make a sound each time
a button is pressed. Use this option to adjust the
volume of the melody and button tones.
NOTE
• Select the water temperature suitable for the type
of load you are washing. Follow the garment fabric
care labels for best results.
• Warm rinses are regulated at approximately 74°F
(23°C).
• Warm rinses leave the clothes dryer than
cold rinses, but will result in increased energy
consumption and greater wrinkling of clothes.
Loading...