LG WM3400CW Owner's Manual

OWNER'S MANUAL

WASHING MACHINE

Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.

ENGLISH ESPAÑOL FRANÇAIS

WM3400CW

MFL71693702

Rev.00_070820

www.lg.com

Copyright © 2020 LG Electronics Inc. All Rights Reserved.

2

TABLE OF CONTENTS

3 IMPORTANT SAFETY

INSTRUCTIONS

3 READ ALL INSTRUCTIONS BEFORE USE
3 WARNING STATEMENTS
5 CAUTION STATEMENTS

7 PRODUCT OVERVIEW

7 Product Features

9 INSTALLATION

9 Before Installing
10 Choosing the Proper Location
11 Unpacking and Removing Shipping Material
12 Connecting the Water Inlet Hoses
13 Connecting the Drain Hose
14 Leveling the Washer
15 Final Installation Check

17 OPERATION

17 Before Use
18 Sorting Laundry
19 Loading the Washer
20 Adding Cleaning Products
23 Control Panel
25 Wash Cycles
28 Cycle Modifiers
28 Options and Extra Functions

30 SMART FUNCTIONS

30 Using LG ThinQ Application
30 Smart Diagnosis

TM

Function

31 MAINTENANCE

31 Regular Cleaning
31 Periodic Maintenance
35 Care in Cold Climates

37 TROUBLESHOOTING

37 Before Calling for Service

45 LIMITED WARRANTY

45 USA
48 CANADA

IMPORTANT SAFETY INSTRUCTIONS

WARNING

3IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

Safety Messages

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.

This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages

will follow the safety alert symbol and either the word WARNING or CAUTION.

These words mean:

WARNING

You may be killed or seriously injured if you do not follow instructions.

CAUTION

You may be injured or cause damage to the product if you do not follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury,
and tell you what may happen if the instructions are not followed.

WARNING STATEMENTS

ENGLISH

• To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this
product, follow basic precautions, including the following:

Installation

• Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and
safety glasses.

• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged cord or plug.

• Before use, the appliance must be properly installed as described in this manual.

• To reduce the risk of severe injury or death, follow all installation instructions.

• Refer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation instructions
are packed with the appliance for the installer’s reference. If the appliance is moved to a new location,
have it checked and reinstalled by qualified service personnel.

• Moving or installation of the appliance requires two or more people.

• Do not install the appliance in humid spaces.

• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed
to outdoor weather conditions.

• This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or
aircraft.

• Keep packing materials out of the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation.

4 IMPORTANT SAFETY INSTRUCTIONS

• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children
might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight
chambers.

• The appliance must be installed and electrically grounded by qualified service personnel in accordance
with local codes.

• When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.

• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.

• This appliance must be positioned near to an electrical power supply.

• Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance.

• The power cord of this appliance is equipped with a 3-prong (grounding) plug which mates with a
standard 3-prong (grounding) wall outlet to minimize the possibility of electric shock from this appliance.

• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.

• Use new hoses when connecting the washer to the water supply. Do not reuse old hoses.

Operation

• Read all instructions before using the appliance and save these instructions.

• Use this appliance only for its intended purpose.

• If the product has been submerged in water, sitting in standing water, or waterlogged, do not come in
contact with the product and immediately contact an LG Electronics Customer Information Center for
instructions before resuming use.

• If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug
it immediately, and contact an LG Electronics Customer Information Center.

• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used
for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for
such a period, before using the appliance, turn on all hot water faucets and let the water flow from each
for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not
smoke or use an open flame during this time.

• Do not reach into the washer if the tub or drum, agitator, or any interior parts are moving. Before
loading, unloading, or adding items, press Start/Pause and allow the tub or drum to coast to a complete
stop before reaching inside.

• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety.

• Do not allow children or pets to play on, in or with the appliance. Close supervision is necessary when the
appliance is used near children or pets.

• Keep laundry products out of children’s reach. To prevent injury to persons, observe all warnings on
product labels.

• Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage along its length or at either end.

• Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight
out from the outlet.

• Do not use an extension cord or adapter with this appliance.

• Do not grasp the power cord or touch the appliance controls with wet hands.

• Do not modify or extend the power cord.

• If the electrical supply cord is damaged, it must only be replaced by the manufacturer or its service agent
or a similar qualified person in order to avoid a hazard.

• Do not put oily or greasy clothing, candles or flammable materials on top of the appliance.

• Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags,
etc.), gasoline, chemicals and other flammable vapors and liquids.

• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other

CAUTION

appliance.

• Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when
using laundry products. Incorrect usage can produce poisonous gas, resulting in serious injury or death.

• Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer. They will damage the
finish.

• Do not wash laundry that has been previously cleaned in, washed in, soaked in, or spotted with gasoline,
dry-cleaning solvents, vegetable or cooking oil, or other flammable or explosive substances, as they give
off vapors that could ignite or explode.

• Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash
water. These substances give off vapors that could ignite or explode.

• In the event of a gas leak (propane gas, LP gas, etc.), do not operate this or any other appliance. Open a
window or door to ventilate the area immediately.

• Do not tamper with controls.

• Fix the drain hose securely in place to avoid flooding.

• Do not abuse, sit on, or stand on the door of the appliance.

• Always check the inside of the appliance for foreign objects.

• Do not allow water, bleach or other liquids to sit in the drum for extended periods. Doing so can corrode
the drum or cause mildew or odors.

5IMPORTANT SAFETY INSTRUCTIONS

ENGLISH

Maintenance

• Do not repair or replace any part of the appliance. All repairs and servicing must be performed by
qualified service personnel unless specifically recommended in this owner’s manual. Use only authorized
factory parts.

• Disconnect this appliance from the power supply before cleaning and attempting any user maintenance.
Turning the controls to the OFF position does not disconnect this appliance from the power supply.

• Remove any dust or foreign matter from the power plug pins.

• Do not disassemble or repair the appliance by yourself.

• Remove the door before the appliance is removed from service or discarded to avoid the danger of
children or small animals getting trapped inside.

• Make sure the dispenser drawer or lid is closed at all times when not being filled with laundry products.

Grounding Instructions

• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check
with a qualified electrician or service personnel if you are in doubt whether the appliance is properly
grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper
outlet installed by a qualified electrician.

• The appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the
risk of electric shock by providing a path of least resistance for electric current. The appliance is
equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must
be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes
and ordinances.

CAUTION STATEMENTS

• To reduce the risk of minor or moderate injury to persons, malfunction, or damage to the product or
property when using this product, follow basic precautions, including the following:

6 IMPORTANT SAFETY INSTRUCTIONS

Installation

• Install the product on a firm and level floor.

Operation

• Do not place objects on top of the appliance.

• Turn off the water faucets and unplug the appliance if the appliance is to be left for an extended period
of time, such as during vacations.

• ALWAYS follow the fabric care instructions supplied by the garment manufacturer.

• Use fabric softeners or products to eliminate static only as recommended by the manufacturer.

• Do not combine laundry products for use in one load unless specified on the label.

• Do not touch draining water which may be hot.

• If the drain hose and the water inlet hose are frozen in winter, defrost them before using the appliance.

• Do not store or spill liquid detergents, cleaners, or bleaches (chlorine bleach, oxygen bleach) on the
appliance. Doing so may result in corrosion, discoloration or damage to the surface of the appliance.

• Clothing or articles that are waterproof or water resistant must be washed in the Waterproof cycle only.
(Examples include water resistant clothing, mattress covers, outdoor clothes, plastic mats.) Using
another cycle may result in personal injury or damage to the washer, clothes, walls, floor, and
surrounding objects due to abnormal vibration.

SAVE THESE INSTRUCTIONS

PRODUCT OVERVIEW

WARNING

7PRODUCT OVERVIEW

Product Features

The images in this guide may be different from the actual components and accessories, which are subject
to change by the manufacturer without prior notice for product improvement purposes.

• For your safety and for extended product life, use only authorized components. The manufacturer is not
responsible for product malfunction, property damage or bodily injury caused by the use of separately
purchased unauthorized components, parts, or non-LG products.

Front View

Rear View

ENGLISH

a Control Panel

b Detergent Dispenser Drawer

c Door

d Drain Pump Filter

e Drain Hose

f Drain Pump Filter Cover

g Leveling Feet

h Door Seal

i Drum

a Water Inlets

b Shipping Bolts

c Power Cord

d Drain Hose

8 PRODUCT OVERVIEW

Accessories

Included Accessories

a

Non-skid Pads

b Hole Caps

c Wrench

d Tie Strap

e Elbow Bracket (for securing drain hose)

Required Accessories

Product Specifications

Model WM3400CW

Electrical

Requirements

Min. / Max. Water

Pressure

Dimensions (Width X

Height X Depth)

Maximum Depth with

Door Open

Net Weight 187.4 lb (85 kg)

Max. Spin Speed 1300 RPM

120 VAC @ 60 Hz

20 - 120 psi (138 - 827

27'' X 39'' X 30 1/4'' (70

cm X 99 cm X 77 cm)

55'' (139.6 cm)

kPa)

Hot and Cold Water Hoses

a

Optional Accessories

a

Pedestal

b Pedestal Washer

c Stacking Kit

INSTALLATION

WARNING

abc

ef

9INSTALLATION

Before Installing

Installation Overview

Please read the following installation instructions first after purchasing this washer or transporting it to
another location.

ENGLISH

a Choosing the Proper Location

b Unpacking and Removing Shipping Material

c Connecting the Inlet Hoses

d Connecting the Drain Hose

e Leveling the Washer

f Final Installation Check

• Moving or installation of the appliance requires two or more people. Failure to follow these instructions
may result in injury.

• Store and install the appliance where it will not be exposed to temperatures below freezing or exposed
to outdoor weather conditions. Failure to follow this warning can cause product or part failure, serious
injury, fire, electric shock, or death.

• Properly ground the washer to conform with all governing codes and ordinances. Failure to follow this
warning can cause serious injury, fire, electric shock, or death.

• To ensure proper airflow, do not block the large opening on the bottom of the washer with carpeting or
other materials.

• Do not remove the ground prong from the power cord. Do not use an adapter or extension cord. Plug
into a grounded 3-prong outlet. Failure to follow this warning can cause serious injury, fire, electric
shock, or death.

10 INSTALLATION

WARNING

FE

E

G

D

C

B

A

• Certain internal parts are intentionally not grounded and may present a risk of electric shock only during
servicing. Service personnel- Do not contact the following parts while the appliance is energized: pump,
valve, motor, control board.

Tools Needed

a Pliers

b Flat-Blade Screwdriver

c Level

Choosing the Proper
Location

Check the following requirements for the install
location before installing the washer.

• Allow for sufficient space between the walls and
the washer for installation.

• Make sure that the floor is clean, dry and free of
dust, dirt, water and oil so the leveling feet
cannot slide easily. Leveling feet that can move
or slide on the floor can contribute to excess
vibration and noise.

• If the floor has too much flex, reinforce it to
make it more rigid. If the floor is not solid, it may
cause severe vibration and noise.

• If a drain pan must be used, take extra care to
follow the instructions provided with the drain
pan and make sure the leveling feet are adjusted
for firm and even contact with the pan. Use of
drain pans and failure to properly level the
washer may result in increased vibration and
noise during operation.

• It is the personal responsibility and obligation of
the washer owner to have a proper outlet
installed by a qualified electrician.

Flooring

• To minimize noise and vibration, install the
washer on a level, solidly constructed floor
capable of supporting the washer without
flexing or bouncing.

• The washer must be installed on firm flooring to
minimize vibration during the spin cycle.
Concrete flooring is best, but a wood floor is
sufficient, provided it is built to FHA standards.

• The floor under the washer must not slope more
than 1 inch (2.5 cm) from front to back or side to
side.

• Installing on carpeting and soft tile surfaces is
not recommended.

• Never install the washer on a platform or weakly
supported structure.

Floor Installation

To ensure sufficient clearance for water inlet
hoses, drain hose and airflow, allow minimum
clearances of at least 1 inch (2.5 cm) at the sides
and 4 inches (10 cm) behind the washer. Be sure
to allow for wall, door, or floor moldings that may
increase the required clearances.

Power Outlet

• The power outlet must be within 60 inches (1.5
m) of either side of the washer.

• Position the washer so that the outlet and plug
are easily accessible.

• Do not overload the outlet with more than one
appliance.

• The outlet must be grounded in accordance with
current electrical wiring codes and regulations.

• Use a time-delay fuse or circuit breaker.

Dimensions and Clearances

A 24 3/4'' (62.6 cm)

B 55'' (139.6 cm)

C 30 1/4'' (77 cm)

D 4'' (10 cm)

E1'' (2.5 cm)

11INSTALLATION

NOTE

CAUTION

*

Dimensions and Clearances

F 27'' (70 cm)

G1/4'' (0.5 cm)

Stacking or Pedestal Installation

The washer can be stacked under a dryer or on top
of a pedestal or pedestal washer.

F

E

ABCCD

Dimensions and Clearances

A 30 1/4" (77 cm)

B 4'' (10 cm)

C1'' (0.5 cm)

D 27'' (70 cm)

E 77 1/2'' (196.8 cm)

F1/4'' (0.5 cm)

• Refer to the instructions packaged with the
optional pedestal kit before stacking appliance
on pedestal.

• Do not use a drain pan with a pedestal or
pedestal washer installation as it can block the
drawer. Using a drain pan may result in
increased vibration and noise during operation.

Unpacking Shipping Material

* This feature is only available on some models.
Lift the washer off the foam base.

• After removing the carton and shipping
material, lift the washer off the foam base.

• Make sure the plastic drum support
off with the base and is not stuck to the bottom
of the washer.

• If you must lay the washer down to remove the
carton base
washer and lay it carefully on its side. Do not lay
the washer on its front or back.

b, always protect the side of the

a* comes

Removing Shipping Material

1 Remove the bolt assemblies.

• Starting with the bottom two shipping bolts

c , use the included wrench to fully loosen

all 4 shipping bolts by turning them
counterclockwise.

• Remove the bolt assemblies (bolts and
retainers) by wiggling them slightly while
pulling them out.

ENGLISH

Unpacking and Removing
Shipping Material

Remove all shipping materials from the washer for
proper operation and inspect it for shipping
damage.

• Failure to remove shipping materials can cause
excessive noise and vibration.

2 Install the hole caps.

• Locate the hole caps d included in the
accessory pack or attached to the back of

12 INSTALLATION

CAUTION

NOTE

WARNING

NOTE

the washer. Install the caps in the holes left
by the bolt assemblies.

• Once removed, save the bolt assemblies for
future use. To prevent damage to internal
components, do not transport the washer
without reinstalling the shipping bolts. Failure to
remove shipping bolts and retainers may cause
severe vibration and noise, which can lead to
permanent damage to the washer.

• The power cord is secured to the back of the
washer with a shipping bolt to help prevent
operation with shipping bolts in place.

• Water supply pressure must be between 20 psi
and 120 psi (138 - 827 kPa). If the water supply
pressure is more than 120 psi, a pressure
reducing valve must be installed.

• Your hot water heater should be set to deliver
water at 120–135 °F (48–57 °C) to allow the
washer to properly control wash temperatures.

• Do not store or install the washer in a location
subject to freezing temperatures. Damage to the
water inlet hoses and internal mechanisms of
the washer can result. If the washer was
exposed to freezing temperatures prior to
installation, allow it to stand at room
temperature for several hours before use and
check for leaks prior to operation.

• Do not use flood-preventing hoses with auto
shut off devices. The devices can be tripped
during fill and prevent the washer from filling
properly.

How to Connect the Water Inlet
Hoses

1 Check the fittings and seals. Inspect the

threaded fitting on each hose and make sure
there is a rubber seal a in place in both ends
of each hose to prevent leaking.

Connecting the Water Inlet
Hoses

To avoid the risk of costly water damage, purchase
and install new water inlet hoses when installing
the washer.

• Do not overtighten the hoses or cross-thread the
hose fittings. Overtightening or cross-threading
can damage the valves or couplings, resulting in
leaking and property damage.

• Do not reuse old hoses. Use only new hoses
when installing the washer. Old hoses could leak
or burst causing flooding and property damage.
Contact an LG Customer Information Center for
assistance in buying hoses.

• Periodically check the hoses for cracks, leaks,
and wear, and replace the hoses every five years.

• Do not stretch the water hoses intentionally, and
make sure that they are not pinched, crushed or
kinked by other objects.

2 Connect the water supply hoses.

• Connect the water inlet hoses to the hot
and cold water faucets tightly by hand and
then tighten another 2/3 turn with pliers.

• Connect the blue hose to the cold water
faucet and the red hose to the hot water
faucet.

3 Flush out the inlet hoses.

• After the hoses are connected, turn on the
water faucets and flush out any foreign
substances such as dirt, sand, or sawdust.

13INSTALLATION

WARNING

NOTE

4 "

(10 cm)

• Let the water drain into a bucket, and check
the water temperature to make sure you’ve
connected the hoses to the correct faucets.

4 Attach the inlet hoses to the back of the

washer.

• Attach the hot water inlet hose to the hot
water inlet on the back of the washer.
Attach the cold water inlet hose to the cold
water inlet on the back of the washer.

• Tighten the fittings securely. Turn on both
faucets all the way and check for leaks at
both ends of the hoses.

• Never create an airtight seal between the hose
and the drain with tape or other means. If no air
gap is present, water can be siphoned out of the
drum resulting in poor wash/rinse performance
or clothing damage.

Using a Standpipe to Drain

1 Clip the end of the hose into the elbow

bracket.

• Connect the elbow bracket a within 4
inches (10 cm) of the end of the drain hose.
If the drain hose is extended more than 4
inches (10 cm) beyond the end of the elbow
bracket, mold or microorganisms could
spread to the inside of the washer.

ENGLISH

Connecting the Drain Hose

Connect the drain hose to either a standpipe or
laundry tub.

• The drain hose should always be properly
secured. Failure to properly secure the drain
hose can result in flooding and property
damage.

• The drain must be installed in accordance with
any applicable local codes and regulations.

• Make sure that the drain hose is not stretched,
pinched, crushed, or kinked.

• Do not install the drain hose with the end lower
than 29.5 inches (75 cm) or higher than 96
inches (244 cm) above the bottom of the washer
or more than 60 inches (152 cm) away from the
washer.

2 Insert the end of the drain hose into the

standpipe.

3 Use the provided tie strap b to secure the

drain hose in place.

4 If the water valves and drain are built into the

wall, fasten the drain hose to one of the water
hoses with the provided tie strap
side on inside).

c (ribbed

14 INSTALLATION

CAUTION

NOTE

29.5 - 96 "

(75 - 244 cm)

29.5 - 96 "

(75 - 244 cm)

4 "

(10 cm)

Using the Laundry Tub to Drain

1 Clip the end of the hose into the elbow

bracket.

• Connect the elbow bracket a within 4
inches (10 cm) of the end of the drain hose.
If the drain hose is extended more than 4
inches (10 cm) beyond the end of the elbow
bracket, mold or microorganisms could
spread to the inside of the washer.

Leveling the Washer

The drum of the washer spins at very high speeds.
To minimize vibration, noise, and unwanted
movement, the floor must be a solid, level surface.

• Using the washer without leveling it may cause
excess vibration and noise, leading to a washer
malfunction.

• Adjust the leveling feet only as far as necessary
to level the washer. Extending the leveling feet
more than necessary can cause the washer to
vibrate.

• Before installing the washer, make sure that the
floor is clean, dry and free of dust, dirt, water
and oil so the washer feet cannot slide easily.
Feet that move or slide on the floor can
contribute to excessive vibration and noise.

2 Hang the end of the drain hose over the side

of the laundry tub.

3 Use the provided tie strap to secure the drain

hose in place.

How to Level the Washer

1 Position the washer in its final location.

• Take special care not to pinch, strain, or
crush the water and drain hoses. If you have
a carpenter’s level
check that the washer is level. The slope
beneath the washer should not exceed 1
inch, and all 4 leveling feet must rest firmly
on the floor.

a, you can use it to

15INSTALLATION

WARNING

2 Adjust the leveling feet.

• Turn all 4 leveling feet in one direction to
raise the washer or the other direction to
lower it.

3 Check the level again.

• Push or rock the top edges of the washer
gently to make sure the washer does not
rock. If the washer rocks, readjust the
leveling feet.

4 Tighten the locknuts b

• Turn the locknuts counterclockwise and
tighten them when the washer is level.

leveling feet, place them under the back
leveling feet.

ENGLISH

a This side up

b Remove backing

4 Recheck the washer’s levelness.

• Push or rock the top edges of the washer
gently to make sure the washer does not
rock. If the washer rocks, level the washer
again.

Final Installation Check

Connecting to the Power Supply

Plug the washer into a 120 VAC, 60 Hz grounded 3­prong outlet.

Using Non-Skid Pads

If you install the washer on a slippery surface, it
may move because of excessive vibration.
Incorrect leveling may cause malfunction through
noise and vibration. If this occurs, install the non­skid pads under the leveling feet and adjust the
level.

1 Clean the floor to attach the non-skid pads.

• Use a dry rag to remove and clean foreign
objects or moisture. If moisture remains,
the non-skid pads may slip.

2 Adjust the level after placing the washer in the

installation area.

3 Place the adhesive side c of the non-skid pad

on the floor.

• It is most effective to install the non-skid
pads under the front leveling feet. If it is
hard to place the pads under the front

• Do not use a worn or damaged power cord or
power plug. Replace or repair it immediately.
Failure to do so may result in death, fire, electric
shock, or malfunction.

• Do not modify the power cord and plug provided
with the appliance. Do not damage it when
installing or moving the appliance. Doing so may
result in death, fire, electric shock, or
malfunction.

• Make sure that the appliance is grounded.

• Connect this appliance to a grounded outlet
conforming to the rating prior to use. Failure to
do so may result in fire, electric shock, or
malfunction.

• Do not damage or cut off the ground prong of
the power cord. Doing so may cause death, fire,
electric shock, or product malfunction.

• Improper connection of the equipment
grounding conductor can result in risk of electric
shock. Check with a qualified electrician or
service technician if you are in doubt as to
whether the appliance is properly grounded. If
the plug does not fit the outlet, have a proper
outlet installed by a qualified electrician.

• The appliance and outlet must be positioned so
that the plug is easily accessible.

16 INSTALLATION

WARNING

NOTE

• Do not use an adapter or extension cord. Doing
so may result in serious injury, fire, electric
shock, or death.

• For best performance, plug the appliance into its
own individual outlet. This helps prevent
overloading house wiring circuits which could
cause a fire hazard from overheated wires.

• If necessary, use a new, UL-listed 3-prong
(grounding) plug rated at no less than the
branch circuit. Do not use an extension cord
longer than 3 feet. Failure to follow these
warnings may result in serious injury, fire,
electric shock, or death.

Testing the Washer

Check if the washer is properly installed and run a
test cycle.

1 Load the washer with 6 thick bath towels

(approximately 6 pounds).

2 Press the Power button.

3 Press the Rinse+Spin button.

4 Press the Start/Pause button to start the

wash cycle.

5 Make sure that water is supplied, that the

washer does not rock or vibrate excessively,
and that it drains well during the spin cycle.

• If water leaks during water supply, see
Connecting the Water Inlet Hoses to connect
them properly.

• If the washer rocks and vibrates excessively, see
Leveling the Washer to level it again.

• If the drain does not work, see Connecting the

Drain Hose to install the hose properly.

OPERATION

WARNING

17OPERATION

Before Use

• To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before
operating this appliance.

Operation Overview

1 Sort laundry and load the washer.

• Sort laundry by fabric type, soil level, color and load size as needed. Open the door and load items
into the washer.

• If using single-use detergent packs, place pack into the drum before loading the laundry.

2 Add cleaning products.

• Add the proper amount of HE (High-Efficiency) detergent to the detergent dispenser.

• If desired, add bleach or fabric softener to the appropriate areas of the dispenser drawer.

• Do not place liquid or powdered detergent packs in the dispenser.

3 Turn on the washer.

• Press the Power button to turn on the washer.

ENGLISH

4 Select a cycle.

• Turn the cycle selector knob or press the cycle buttons repeatedly until the desired cycle is selected.

• The preset wash temperature, spin speed, soil level and option settings for the selected cycle are
shown.

•The Normal cycle must be selected in order to change its default settings.

• Pressing the Start/Pause button without selecting a cycle immediately starts the Normal cycle with
the default settings.

5 Adjust settings.

• Default settings for the selected cycle can be changed, if desired, using the cycle modifier and
option buttons.

• Not all modifiers and options are available on all cycles. A different chime sounds and the LED does
not light up if the selection is not allowed.

6 Begin cycle.

• Press the Start/Pause button to begin the cycle. The door locks, and the washer agitates briefly
without water to measure the weight of the load.

•If the Start/Pause button is not pressed within a certain time, the washer shuts off and all settings
are lost.

7 End of cycle.

• When the cycle is finished, a melody sounds. Immediately remove the clothing from the washer to
reduce wrinkling.

18 OPERATION

NOTE

CAUTION

• Check around the door seal when removing the load for small items that may be caught in the seal.

• The washer rotates the laundry in a way that allows it to use less water while still fully saturating the
clothing. It is normal to be unable to see water during the wash cycle.

• If the temperature or the water level inside the machine is too high, the door will not unlock when the
Start/Pause button is pressed, and the Add Item function will not be available (on applicable models).
To stop a cycle and drain the water completely, turn the power off, then on, and then select Rinse+Spin.

Sorting Laundry

• Clothing or articles that are waterproof or water-resistant must be washed in the Waterproof, Bedding,
Bulky/Large, or Jumbo Wash cycle only. (Examples include water resistant clothing, mattress covers,

outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the
washer, clothes, walls, floor, and surrounding objects due to abnormal vibration.

• Remove the stuffing from pillows and cushions before washing the covers. Failure to do so can cause
excessive vibration, resulting in damage to the washer, clothes, nearby objects, walls, and floor.

Grouping Similar Items

For the best washing results, and to reduce the possibility of damage to clothing, sort clothing into loads
made up of similar items.

Mixing different fabric types and/or soil levels can result in poor wash performance, color transfer,
discoloration, fabric damage or linting. Fabrics should be sorted into groups as described below.

Colors

Sort articles by color. Wash dark clothes separately from light colors or whites. Mixing dark clothes with
light clothes can result in dye transfer or discoloration of the lighter clothes.

Soil Level

Wash heavily soiled clothing together. Washing lightly soiled clothing in the same load with heavily soiled
clothing could result in poor wash performance for the lightly soiled clothing.

Fabric Type

Delicate articles should not be mixed with heavy or sturdy fabric types. Washing heavy fabrics with
delicates can result in poor wash performance for the heavy fabrics and possible damage to the delicates.

Lint Type

Some fabrics attract and bind lint to them while others give off lint in the laundry process. Avoid mixing
these lint collectors and lint producers in the same load. Mixing these fabrics will result in pilling and
linting on the lint collectors. (For example, lint collector - knit sweater; lint producer - terry cloth towels.)

How to Sort Laundry

By Colors By Soil By Fabric By Lint

White Heavy Delicates Lint Producer

Lights Normal Easy Care Lint Collector

Darks Light Sturdy

Fabric Care Labels

CAUTION

1

3

2

4

Many articles of clothing include a fabric care label. Using the chart below, adjust the cycle and option
selections to care for your clothing according to the manufacturer’s recommendations.

Category Label Directions

Hand wash

Machine wash, Normal cycle

Perm Press/Wrinkle Resistant setting (which has a cool down or cold
spray before the slower spin)

Washing

Gentle/Delicate setting (slow agitation and/or reduced wash time)

Do not wash

Do not wring

Hot

19OPERATION

ENGLISH

Water Temperature

Bleach Symbols

Warm

Cold/Cool

Any bleach (when needed)

Only non-chlorine bleach (when needed)

Do not bleach

Loading the Washer

• Clothing or articles that are waterproof or water­resistant must be washed in the Waterproof,
Bedding, Bulky/Large, or Jumbo Wash cycle
only. (Examples include water resistant clothing,
mattress covers, outdoor clothes, and plastic
mats.) Failure to do so may result in personal
injury or damage to the washer, clothes, walls,
floor, and surrounding objects due to abnormal
vibration.

General Tips

• Check and empty pockets. Paper clips, coins,
matches, etc.can damage clothing and the
washer.

• Close zippers and hooks, and tie drawstrings to
prevent snagging or tangling of clothes.

• Pretreat heavily stained areas for best results.

• Brush off heavy soil, dust, and hair from items
before washing. Excess dirt or sand can abrade
other fabrics and lead to poor wash
performance.

• For best performance, load clothes as shown.

- Do not press down on items while stacking
them in the drum.

- Load clothes loosely, and do not overfill the
drum. Clothes need room to circulate in order
to get clean.

• Combine large and small items in the drum.
Load large items first. Large items should not be
more than half of the total load.

• The washer can be fully loaded, but the drum
should not be tightly packed with items. The
door of the washer must close easily.

• The washer will not fill or operate with the door
open.

20 OPERATION

Bulky Items

• Wash thick, bulky items individually. Heavy
blankets, comforters, bedspreads, or pet beds
can get tangled or cause an unbalanced load if
combined with other items.

Small Items

• Do not wash a single small item. Add enough
similar items to the load to prevent an out-of­balance load.

• Wash small, light items in a mesh bag. Small
items can get caught in the impeller at the
bottom of the drum, and brassiere hooks can
snag on other clothing or the drum.

Adding Cleaning Products

About Detergent Use

This washer is designed for use with only HE (High­Efficiency) detergents.

• HE detergents produce fewer suds, dissolve
more efficiently to improve washing and rinsing
performance, and help to keep the interior of
the washer clean. Using detergent that is not HE
may cause oversudsing and unsatisfactory
performance which could result in error codes,
cycle failure, and washer damage.

• Detergents designated as HE-compatible may
not provide optimal results.

• For proper wash performance, always measure
detergent using the measuring device provided
by the detergent manufacturer. For an average
load, use less than half of the recommended
maximum. Use less detergent for soft water,
light soil, or smaller loads.

• Use extra care when measuring 2X and 3X
concentrated detergents because even a small
amount of extra detergent can lead to problems.

• Never use more than the maximum amount of
detergent recommended by the manufacturer.
Using too much detergent can lead to
oversudsing, poor rinsing, detergent buildup in
clothing, and residue buildup that can contribute
to odors in the washer.

• Do not use more than one single-use detergent
pack in the washer. Using too much detergent
may cause oversudsing and unsatisfactory
performance. Reduce detergent amount or add

an extra rinse if detergent residue is left on
fabrics. To add an extra rinse, select the Extra
Rinse option.

a Maximum fill line

b Average load fill line

c Liquid detergent

d Powdered detergent

Single-Use Detergent Packs

Place liquid or powdered detergent packs in the
drum before loading laundry. Do not place
detergent packs in the dispenser.

Using the Dispenser

To add cleaning products to the automatic
dispenser:

1 Open the dispenser drawer.

2 Load the laundry products into the

appropriate compartments.

• Follow the manufacturer’s
recommendations when adding cleaning
products.

a Pre-wash detergent compartment (on

some models)

b Liquid detergent cup

c Main wash detergent compartment

21OPERATION

CAUTION

WARNING

NOTE

d Liquid fabric softener compartment

e Liquid chlorine bleach compartment

3 Gently close the detergent dispenser drawer

before starting the cycle.

• Slamming the drawer closed may result in
the detergent overflowing into another
compartment or dispensing into the drum
earlier than programmed.

• Be careful not to get a hand caught in the
drawer while closing.

• It is normal for a small amount of water to
remain in the dispenser compartments at
the end of the cycle.

• Do not place or store laundry products, such as
detergent, bleach, or liquid fabric softener, on
top of your washer. These products can damage
the washer’s finish and controls.

Pre-wash Detergent Compartment

Add liquid or powdered detergent to this
compartment when using the Pre-wash option.
Always use HE (High-Efficiency) detergent with
your washer.

• When using the Pre-wash option, liquid
detergent for the main wash needs to be loaded
in the liquid detergent cup accessory in the main
wash dispenser (where applicable), to prevent it
from being dispensed with the pre-wash
detergent.

• The amount of detergent added for the Pre-
wash option is 1/2 the amount recommended
for the main wash cycle. For example, if the main
wash cycle requires one measure of detergent,
add 1/2 measure for the Pre-wash option.

Main Wash Detergent Compartment

This compartment holds laundry detergent for the
main wash cycle. Either powdered or liquid
detergent may be used in this compartment.

• The detergent is added to the load at the
beginning of the cycle. Always use HE (High­Efficiency) detergent with your washer.

• Do not exceed the maximum fill line. Using too
much detergent can result in detergent buildup
in clothing and the washer.

• Liquid or powdered color-safe bleach may be
added to the main wash compartment with
detergent of the same type. Do not mix liquids
and powders

• If the dispenser has a liquid detergent cup and
insert:

- Make sure they are in place when using liquid

detergent.

- Make sure to remove them when using

powdered detergent. Powdered detergent will
not dispense with the liquid detergent cup and
insert in place.

• If you use a detergent that does not dissolve
easily or a detergent with high viscosity, it will
leave a residue and clog the dispenser.

Liquid Bleach Compartment

This compartment holds liquid bleach, which is
dispensed automatically at the proper time during
the wash cycle. The dispenser is activated twice to
ensure complete dispensing of the bleach. Any
liquid remaining in the dispenser at the end of the
cycle is water, not bleach.

• Do not mix chlorine bleach with ammonia or
acids such as vinegar or rust/scale remover.
Mixing chemicals like these can produce a lethal
gas, resulting in severe injury or death.

• Do not add powdered bleach to this
compartment. The bleach compartment is
designed to dispense liquid bleach only.
Powdered or liquid color-safe bleach will not
dispense properly.

• Follow the manufacturer’s recommendations
when adding bleach. Never add more than one
cup, and do not exceed the maximum fill line or
the bleach may be dispensed immediately and
damage fabrics. Using too much bleach can also
damage fabrics.

• Never pour undiluted liquid chlorine bleach
directly onto the load or into the drum. Fabric
damage can occur.

• Do not use color-safe bleach or oxygen bleach in
the same cycle with liquid chlorine bleach.

Fabric Softener Compartment

This compartment holds liquid fabric softener,
which is automatically dispensed during the final
rinse cycle. Either powdered or liquid fabric
softener may be used.

• Do not exceed the maximum fill line. Using too
much fabric softener may stain clothes or cause
buildup on fabrics or in the washer.

ENGLISH

22 OPERATION

• Dilute concentrated fabric softeners with warm
water.

• Never pour fabric softener directly onto the load
or into the drum.

Control Panel

NOTE

NOTE

23OPERATION

Control Panel Features

a Power On/Off Button

• Press this button to turn the washer on or off.

• Pressing this button during a cycle will cancel that cycle and any load settings will be lost.

• The door will unlock after a brief pause.

• If there is any water remaining in the drum after the washer shuts off, it will drain after a delay. The
washer can be restarted at any time before the drain begins. However, once the water begins to drain,
all functions will be suspended until the water has been completely drained and the washer shuts off.

b Cycle Selector Knob

• Turn this knob to select the desired cycle.

• Once the desired cycle has been selected, the standard presets will appear in the display. These
settings can be adjusted using the Cycle Modifier buttons at any time before starting the cycle.

ENGLISH

c Start/Pause Button

• Press this button to start the selected cycle.

• If the washer is running, use this button to pause the cycle without losing the current settings.

• If the Start/Pause button is not pressed to start the selected cycle, after a delay the washer
automatically turns off and all cycle settings are lost. Any water remaining in the drum will be drained.

d Cycle Modifier Buttons

• Use these buttons to adjust the wash temperature, spin speed and soil level settings for the selected
cycle.

• The current settings are shown in the display.

• Press the button for that option to select other settings.

e Time and Status Display

f Option and Extra Function Buttons

• These buttons allow you to select additional cycle options. Certain buttons also allow you to activate
special functions by pressing and holding the button for 3 seconds.

24 OPERATION

NOTE

Time and Status Display

a Cycle Status Indicators

• These LEDs will blink when a cycle is selected to indicate which stages will run.

• When a cycle is running, the LED for the active stage will blink, and the LEDs for the remaining stages
will remain steady. Once a stage is complete, the LED will turn off. If a cycle is paused, the active stage
LED will stop blinking.

b Estimated Time Remaining

• When a cycle is selected, the default time for that cycle is displayed. This time will change as modifiers
or options are selected.

• If the display shows
size.

• The time shown is only an estimate. This time is based on normal operating conditions. Several
external factors (load size, room temperature, incoming water temperature, etc.) can affect the actual
time.

--, then the time will be displayed after the load sensing has detected the load

• Once the Start/Pause button is pressed, the washer will measure the size of the load. The estimated
time may change once the load size has been measured.

• If the Delay Wash function is set, the remaining delay time counts down until the cycle begins.

c Door Lock Indicator

• This indicator lights up when the cycle starts and the door is locked.

• The indicator light stays on until the cycle is paused, stopped or has finished.

d Control Lock Indicator

• This indicator lights up when the control lock function is activated.

• When the control lock function is set, all controls are disabled except for the Power button.

e Pre-wash Indicator

• This indicator lights up when the Pre-wash feature is activated.

Wash Cycles

NOTE

The wash cycles are designed for specific types of wash loads. Select the cycle that best matches the load
contents for maximum wash performance and fabric care. See Sorting Laundry section for best results,
and follow the fabric care labels on your garments. For a guide to fabric care symbols, see Sorting

Laundry section.

Cycle Guide

Turn the knob or press the button to select the desired cycle. When you select a wash cycle, the light for
the corresponding wash cycle will turn on.

• Whenever load weights are mentioned, assume 1 lb (0.45 kg) = 1 thick bath towel (dry).

• Temperature indicator lights up when one of Tap Cold, Cold, Warm, Medium

Hot or Hot is selected.

Cycle Normal

25OPERATION

ENGLISH

Description Use to wash all normal items such as cotton, linen, shirts, jeans or mixed loads, except

delicate fabrics such as wool or silk.

•Pressing the Start/Pause button without selecting a cycle will cause the Normal
cycle to begin immediately, using the default settings.

Wash Temp. Default: Medium Hot Available: All

Spin Speed Default: High Available: All

Soil Level Default: Normal Available: All

Cycle Heavy Duty

Description Suitable for washing heavily soiled laundry, such as cotton fabrics, using more powerful

wash motions.

• When washing large loads, there will be brief periods of 2 minutes or more
without agitation. These soak periods are part of the cycle’s design, and are
normal.

Wash Temp. Default: Medium Hot Available: All

Spin Speed Default: High Available: All

Soil Level Default: Heavy Available: All

Cycle Bedding

Description Suitable for washing blankets or bulky items which have difficulty absorbing water, such

as pillows, blankets, comforters, sheets or pet bedding.

• Do not use this cycle to wash a mixed load of bedding and non-bedding items.

• Do not mix large/bulky items with smaller articles of clothing.

• Do not wash excessively large items. If large/bulky items do not fit easily into the
tub, there may not be enough room for them to move during washing.

26 OPERATION

Cycle Bedding

Wash Temp. Default: Medium Hot Available: All

Spin Speed Default: Medium Available: All

Soil Level Default: Normal Available: All

Cycle Towels

Description Use this cycle for washing towels, shirts, jeans and mixed loads.

Wash Temp. Default: Medium Hot Available: All

Spin Speed Default: High Available: All

Soil Level Default: Normal Available: All

Cycle Delicates

Description Suitable for washing dress shirts/blouses, nylons, lingerie, or sheer and lacy clothes which

can easily be damaged. (less than 8 lb (3.63 kg))

Wash Temp. Default: Cold Available: Medium Hot, Warm, Cold, Tap

Cold

Spin Speed Default: Medium Available: All

Soil Level Default: Normal Available: All

Cycle Perm. Press

Description Use this cycle to minimize wrinkles when washing tablecloths or “wrinkle-free” clothes.

Wash Temp. Default: Medium Hot Available: All

Spin Speed Default: Medium Available: All

Soil Level Default: Normal Available: All

Cycle Speed Wash

Description Quickly washes lightly soiled clothing and small loads. For high wash and rinse efficiency,

wash small loads of 2-3 lightly soiled garments. (less than 3 lb (1.36 kg))

• Use very little detergent in this cycle. To add an extra rinse, use the Extra Rinse
option.

Wash Temp. Default: Hot Available: All

Spin Speed Default: High Available: All

Soil Level Default: Light Available: All

Cycle Tub Clean

Description This is a special cycle designed to clean the inside of the washer.

Available Options

† This option is automatically included in the cycle and cannot be deselected.

NOTE

• Delay Wash and Extra Rinse can be selected for every cycle in this table.

Cycle Cold Wash Pre-wash

27OPERATION

ENGLISH

Normal

Heavy Duty

Bedding

Towels

Delicates

Perm. Press

Speed Wash

##

##

##

##

##

##

#

28 OPERATION

NOTE

NOTE

Cycle Modifiers

About Modifier Buttons

Each cycle has default settings that are selected
automatically. You can also customize these
settings using the cycle modifier buttons.

• Repeatedly press the button for the desired
modifier until the indicator light for the desired
setting is lit.

• The washer automatically adjusts the water level
for the type and size of wash load for best results
and maximum efficiency.

• This is a high-efficiency washer, and the water
levels may be much lower than you expect. This
is normal, and cleaning/rinsing performance will
not be compromised.

• The LED next to the setting lights up when the
setting is selected.

• To protect your garments, not every wash
temperature, spin speed, soil level, or option is
available with every cycle.

• A chime will sound twice and the LED will not
light if the desired setting is not allowed for the
selected cycle.

• Follow the fabric care labels on the garment for
best results.

Temp.

Make sure the wash temperature is suitable for
the type of load you are washing.

• Press the Temp. button repeatedly to select the
wash and rinse temperature combination for the
selected cycle.

• All rinses use unheated cold water.

• Cold rinses use less energy. The actual cold rinse
temperature depends on the temperature of the
cold water at the faucet.

Spin

Higher spin speeds extract more water from
clothes, reducing drying time and saving energy.

• Press the Spin button repeatedly until the
desired speed is selected.

• Some fabrics, such as delicates, require a slower
spin speed.

Soil

Adjusting the soil level setting will modify the cycle
times and/or wash actions.

• Press the Soil button repeatedly until the desired
soil level is selected.

•The Heavy soil setting may increase cycle times.
The Light soil setting may decrease cycle times.

Options and Extra Functions

Your washer includes several additional cycle
options to customize cycles to meet your individual
needs.

• Select the desired option after selecting the
desired cycle and settings.

• The LED for the option will light when the option
is selected.

• To protect your garments, not every option is
available with every cycle.

• A chime will sound twice and the LED will not
light if the selected option is not allowed for the
selected cycle.

Cold Wash

Press the Cold Wash button to save energy by
using cooler water. It will increase the wash and
rinse times to maintain wash performance.

• Wash time will increase up to several minutes
with this option.

• For best wash results, only wash small loads (less
than 8 lb) with this option.

Signal

The washer plays a melody when the wash cycle is
finished. The buttons make a sound each time a
button is pressed. Use this button to turn the
melody and button tones on or off.

• To turn the function on/off, press and hold the

Cold Wash button for 3 seconds.

Delay Wash

Once you have selected the cycle and other
settings, press the Delay Wash button to delay the
start of the wash cycle.

29OPERATION

NOTE

NOTE

NOTE

• Each press of this button increases the delay
time by 1 hour, for up to 19 hours.

• Once the desired delay time is set, press the
Start/Pause button to start the delay time.

• If the Start/Pause button is not pressed to begin
the delay time, the washer automatically turns
off after a certain time and all cycle settings are
lost.

Extra Rinse

This option adds an extra rinse to the selected
cycle. Use this option to help ensure the removal
of detergent or bleach residue from fabrics.

• Press the Extra Rinse button to add additional
rinses to the cycle.

Using the Pre-wash Option

This option adds a pre-wash (for about 15 - 17
minutes) for improved cleaning of heavily soiled

or stained clothing.

Control Lock

Use this function to disable the controls. This
function can prevent children from changing
cycles or operating this washer.

• The function does not lock the door.

• Once this function is set, all buttons are locked
except the Power button.

• When the controls are locked,
remaining time are alternately shown on the
display during the wash cycle.

• Turning off the power will not reset this function.
You must deactivate this function before you can
access any other options and functions.

CL and the

Locking/Unlocking the Control Panel

1 Turn on the power.

2 Press and hold the Rinse+Spin button for 3

seconds to activate/deactivate this function.

• When the function is deactivated, a chime will
sound and the remaining time for the current
cycle will reappear on the display.

ENGLISH

• If you select Pre-wash after putting the
detergent directly in the drum, the detergent
may be washed away, reducing the washing
performance.

Rinse+Spin

Select this option to rinse and spin a load
separately from a regular cycle. This can be helpful
in preventing fresh stains from setting in fabrics.

1 Press the Power button to turn on the

washer.

• Do not select a cycle.

2 Press the Rinse+Spin button.

• You can change the spin speed by pressing
the Spin button.

3 Press the Start/Pause button.

Spin Only

Use this option to spin clothes and drain the water
from the tub.

• Use this option to drain water if the wash cycle is
interrupted by a power failure or to spin dry
hand-washed items.

1 Press the Power button to turn on the

washer.

• Do not select a cycle.

2 Press and hold the Spin button for 3 seconds.

• You can change the spin speed by pressing
the Spin button.

3 Press the Start/Pause button to begin.

30 SMART FUNCTIONS

NOTE

NOTE

Max.

10 mm

Max.

10 mm

SMART FUNCTIONS

Using LG ThinQ Application

The LG ThinQ application allows you to
communicate with the appliance using a
smartphone.

Installing the LG ThinQ Application

Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a
smartphone. Follow instructions to download and
install the application.

LG ThinQ Application Features

• Smart Diagnosis

- This function provides useful information for
diagnosing and solving issues with the
appliance based on the pattern of use.

TM

Smart DiagnosisTM Function

This feature is only available on models with the c

d logo.

or
Use this feature to help you diagnose and solve

problems with your appliance.

• For reasons not attributable to LGE’s negligence,
the service may not operate due to external
factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.

• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.

Using Audible Diagnosis to
Diagnose Issues

Follow the instructions below to use the audible
diagnosis method.

• Launch the LG ThinQ application and select the

Smart Diagnosis

the instructions for audible diagnosis provided
in the LG ThinQ application.

TM

feature in the menu. Follow

1 Press the Power button to turn on the

appliance.

• Do not press any other buttons.

2 Place the mouthpiece of your smartphone

close to the c or d logo.

3 Press and hold the Temp. button for 3

seconds or until the audible tones start. Hold

the smartphone mouthpiece to the logo until
the data transfer is complete.

• Keep the smartphone in place until the data
transfer has finished. Time remaining for
data transfer is displayed.

4 After the data transfer is complete, the

diagnosis will be displayed in the application.

• For best results, do not move the smartphone
while the tones are being transmitted.

Using LG ThinQ to Diagnose Issues

If you experience a problem with your Wi-Fi
equipped appliance, it can transmit
troubleshooting data to a smartphone using the
LG ThinQ application.

• Launch the LG ThinQ application and select the

Smart Diagnosis

the instructions provided in the LG ThinQ
application.

TM

feature in the menu. Follow