LG WM2496H M Series Owner's Manual
1-888-LGCANADA
FOR LG CUSTOMER SERVICE
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WM2496H*M
achi
It provides
use, and maintenance.
of your machine.
ifyou require service.
_ed specially to use only
h Efficiency) detergent
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Ultra Capacity
The Larger drum enables not just higher head drop and stronger centrifugal force, but also
less tangling and wrinkling of the laundry. Heavier loads, such as king size comforters,
blankets, and curtains, can be washed.
" Direct Drive System
The advanced Brushless DC motor directly drives the drum without
belt and pulley.
u Tilted Drum and Extra Large Door Opening
Tilted drum and extra large opening make it possible to load
and unload clothing more easily.
Roller Jets
Washing ball enhances the wash performance and reduces damage
to the clothing. The jets spray and help tumble clothes to enhance
washing performance while maintaining fabric care.
u Automatic Wash Load Detection
Automatically detects the load and optimizes the washing time.
" Built-in Heater
Internal heater helps to maintain water temperature at its optimum level for selected cycles.
m Child Lock
The Child lock prevents children from pressing any button to change the settings during
operation.
Using the RLM (Remote Laundry Monitor)
The RLM monitors status of your washer and/or dryer. You can plug the display unit into any
power outlet in your home.
The RLM Display Unit can be purchased separately for this washer.
Important Safety Information ........................................................................................................................................... 3
Specifications ................................................................................................................................................................... 4
Installation Instructions .................................................................................................................................................... 5
Preparation Before Washing .......................................................................................................................................... 10
Using the Dispenser ...................................................................................................................................................... 11
Cycles ........................................................................................................................................................................... 13
How to Use the Washer ................................................................................................................................................. 14
Maintenance .................................................................................................................................................................. 17
Troubleshooting Guide .................................................................................................................................................. 20
Warranty ........................................................................................................................................................................ 23
2
READ ALLINSTRUCTIONS BEFOREUSE
WARNING!
For your safety, fhe information in fhls manual musf be followed fo minimize fhe risk of flre or
explosion, electric shock, or to prevent property damage, personal injury, or lossof life.
IMPORTANT SAFETY INSTRUCTIONS
,_. WARNHVG: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic
precautions, including the following:
• Read all instructions before using the washer.
• Do not wash articles that have been previously
cleaned in, washed in, soaked in, or spotted with
gasoline, dry cleaning solvents, or other
flammable or explosive substances, as they give
off vapors that could ignite or explode.
• Do not add gasoline, dry cleaning solvents, or
other flammable or explosive substances to the
wash water. These substances give off vapors that
could ignite or explode.
• Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been
used for 2 weeks or more. HYDROGEN GAS IS
EXPLOSIVE. If the hot water system has not been
used for such aperiod, before using the washing
machine, turn on all hot water faucets and let the
water flow from each for several minutes. This will
release any accumulated hydrogen gas. As the gas
is flammable, do not smoke or use an open flame
during this time.
• Do not allow children to play on or in the washer.
Close supervision of children is necessary when
the washer is used near children.
• Before the washer is removed from service or
discarded, remove the door to prevent children
from hiding inside.
• Do not install or store the washer where it will be
exposed to the weather.
• Do not tamper with controls.
• Do not repair or replace any part of the washer or
attempt any servicing unless specifically
recommended in the user-maintenance
instructions or published user-repair instructions
that you understand and have the skills to carry
out.
• See Installation Instructions for grounding
requirements.
•AL WAYS follow the fabric care instructions
supplied by the garment manufacturer.
• Do not place items exposed to cooking oil in your
washer. Items contaminated with cooking oils may
contribute to a chemical reaction that could cause
a load to catch fire.
• Do not use fabric softeners or products to
eliminate static unless recommended by the
manufacturer of the fabric softener or product.
SAVE THESE INSTRUCTIONS
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk
of electric shock by providing a path of least resistance for electric current. This appliance is equipped with
a cord having an equipment-grounding conductor andgrounding plug. The plug must be plugged into an
appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.
• Do not use an adapter or extension cord.
• Do not remove ground prong.
• ff you don't have the proper outlet, consult an electrician.
•_ _Lf,ARNING: Improper connection of the equipment-grounding conductor can result in risk of electric shock.
Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is
properly grounded. Do not modify the plug provided with the appliance - if it does not fit the outlet,
have a proper outlet installed by a qualified electrician.
Shipping Bolts
Power Plug
• If the supply cord is damaged,
it must be replaced bythe
manufacturer or its authorized
service technician in order to
avoid a hazard.
Panel
Drain
Dispenser
Door
Lower Cover Cap
Drain Plug
• Name:
• Power supply:
• Size:
• Weight:
• Wash capacity:
• Spin speed:
• Permissible water pressure:
Circulation
Drum
Door Seal Cold Water Inlet
Air Vent for Safety Hot Water Inlet
Adjustable Feet
Drain Pump Filter
Front-loading Washing Machine
120V~ 60Hz
68.6 cm (W) X 75.6 cm (D) X 98.3 cm (H), 129.1 cm (D with door open)
27"(W) X 293/4"(D ) X 3811/16"(H ), 5013/16"(D with door open)
192 Ibs. (87 kg)
3.47 cu. ft. (IEC: 4.0 cu. ft.) 1)
1200 rpm max.
14.5 ~ 116 PSI (100 ~ 800 kPa)
Safety Cover (PLC Modem)
* Specifications subject to change by manufacturer.
• Accessories
Wrench Tie strap
Hot/Cold (1 each)
Hose for removing shipping bolts to secure drain hose to standpipe,
1) Per IEC 60456, washes the equivalent of a 4.0 cu. ft. agitator washer.
4
and leveling the washer inlet hose, or laundry tub
WARNING : Two or more people may be need to install and move the appliance.
Install or store unit where it will not be exposed to temperatures below freezing or
exposed to outside weather conditions.
Properly ground washer to conform with all governing codes and ordinances.
To reduce the risk of electric shock, do not install the washer in humid spaces.
The base opening must not be obstructed by carpeting when the washing machine is installed on a carpeted floor.
In countries where there are areas which may be subject to infestation by cockroaches or other vermin, pay
particular attention to keeping the appliance and its surroundings in clean condition at all times.
Damage caused by cockroaches or other vermin will not be covered by the appliance warranty.
[] Shipping bolts
The appliance is fitted with shipping bolts to prevent
internal damage during transportation.
Packing and all shipping bolts must be removed
before using the washer.
_- When unpacking the base, be sure to remove
the additional packing support in the middle of
the base packing.
Base Packing
_gSupport
[] Removing shipping bolts
1. To prevent internal damage during transport,
4 locking bolts are installed. Before operating
the washer, remove the bolts and braces.
• If they are not removed, it may cause severe
vibration, noise, and malfunction.
2. Unscrew the 4 bolts with the wrench supplied.
Do first lower side to remove easily. One of the
bolts retains the power cord of the washer to
prevent operating without removing bolts.
S
I
d
3. Take out the 4 bolts and braces by twisting
the braces slightly. Keep the 4 bolts, braces
and the wrench for future use.
• Whenever the appliance is transported, the
shipping bolts and braces must be reinstalled.
4. Close the holes with the caps supplied.
• Installation clearances
The location must be large enough to fully open
the washer door.
• Washer dimensions
3811/16"
(75.6 cm) (10cm)
[Side view]
cm)
_"_,._ 27"_1"
(2.5 cm) (68.6 cm) (2.5 cm)
[Front view]
• Most installations require a minimum 4 in.
(10 cm) clearance behind the washer.
• Minimum installation spacing for
recessed area installation.
The following dimensions shown are for the minimum
spacing allowed.
Additional spacing should be considered for
installation and servicing.
• Additional clearances might be required for wall,
door and floor moldings.
• Additional spacing of 1 in. (2.5 cm) on all sides of
the washer is recommended to reduce noise
transfer.
Companion appliance spacing should also be
considered.
• Level floor
• Allowable slope under entire washer is 1°.
• To minimize noise and vibration, the washer
MUST be installed on a solidly constructed
floor.
• Carpeting and soft tile surfaces are not
recommended.
• Never install the washer on a platform or weakly
supported structure.
NOTE: A firm, solid floor is even more critical to a
front-loading washer than to a top-loader.
If your floor is wood and/or frame
construction, yon may need to reinforce it.
Front-loaders use substantially faster spin
speeds than top-loaders, causing greater
vibration. If the floor is not solid, your washer
will vibrate. You will hear and feel the
vibration throughout your house.
• Power outlet
• Must be within 60 in. (1.5 m) of either side of the
washer. Do not overload the outlet with more
than one appliance.
Time-delay fuse or circuit breaker is recommended.
NOTE: It is the personal responsibility and obligation
of the customer to have a proper outlet
installed by a qualified electrician.
• Electrical connection
• Do not use an extension cord or double adapter.
• If the supply cord is damaged, it must be replaced by a qualified person in order to avoid a hazard.
• If the machine will not be used for an extended time, unplug it and shut off the water supply.
• Connect the machine to a grounded outlet in accordance with current wiring regulations.
• The appliance must be positioned so that the plug is easily accessible.
• Connecting water supply hose
Hot water
Cold
water
tap
t1"
NOTE: Washing Machine is to be connected to the water mains using new hoses.
Old hoses should not be used.
Repairs to the washing machine must only be carried out by qualified personnel. Repairs carried out by
inexperienced persons may cause injury or serious malfunctioning. Contact your local service center.
Sealing
• Water supply pressure must be between
14.5 and 116 PSI (100N800 kPa).
• Do not crossthread when connecting inlet hose to
the valve.
• If the water supply pressure is more than 116 PSI,
a pressure reducing device should be installed.
• Two Sealing washers are supplied with the water
inlet hoses to prevent water leaks.
• Check for leakage of washing machine connections
by turning the tap completely on.
• Periodically check the condition of the hose and
replace the hose if necessary.
• Make sure that there is no kink in the hose and that
it is not crushed.
• Be sure that the two water input ports are connected
to the correct water faucets. The connector for hot
water is colored red.
Do not install your washing machine in a room where temperatures below freezing may occur.
Frozen hoses may burst under pressure. The reliability of the electronic control unit may be impaired
at temperatures below the freezing point.
If the appliance is delivered in the winter months and temperatures are below freezing,
store the washing machine at room temperature for a few hours before putting it into operation.
7
• Installation of drain hose
about 70"
• Place the end of the drain hose in the hole of the
floor drain system.
Laundrytub
Hose
Retainer
• The drain hose should not be placed higher than
96 in. from the bottom of the washer.
• Properly securing the drain hose will protect the
floor from damage due to water leakage.
• When installing the drain hose at a sink, secure it
so it cannot break away and cause flooding and
damage.
• Properly securing the drain hose will protect the
floor from damage due to water leakage.
This equipment is not designed for maritime use or for mobile installations such as in RV's, aircraft, etc.
Turn off the faucet if the machine is to be left for an extended period of time (e.g. holiday).
When disposing of the appliance, cut off the power cable, and destroy the plug.
Disable the door lock to prevent young children being trapped inside.
Packaging material (e.g. Films, Styrofoam) can be dangerous for children. There is a risk of suffocation! Keep all
packaging from children.
8
• Level adjustment
• Leveling the washing machine properly prevents
excessive noise and vibration.
Install the appliance on a solid and level floor surface,
preferably in a corner of the room.
• If the floor is uneven, adjust the adjustable feet as
required. (Do not insert pieces of wood, etc. under the
feet.)
NOTE: Extend tile feet no more than necessary to level
the washer. The more the feet are extended, the
more the washer will vibrate.
• Make sure that all four feet are stable and resting on
the floor and then check that the appliance is perfectly
level (Use a level).
• After the washer is level, tighten the lock nuts up
against of the base of the washer. All lock nuts must
be tightened.
• It is critical to adjust the feet perfectly. This must be
done while the washer is spinning with a load. Use the
wrench (supplied) to adjust the feet until there is no
vibration. Then tighten the lock nuts to prevent further
adjustment.
her
Ti
Adjustable feet Adjustable feet
NOTE: If there are vibration and noise during tile spin
cycle, re-check the leveling of the washer, adjust
the feet as required, and tighten the lock nuts
securely to prevent changes in adjustment.
Run the washer with a test load to make certain
your washer is properly leveled. Put
approximately 6 pounds of laundry in the
machine. Then, press POWER, RINSE+SPIN, and
START/PAUSE, in that order. When the machine
spins at high speed, verify that it is stable. If not,
adjust the feet accordingly.
• If you install the washer and dryer with pedestals, it is
necessary to level with the pedestal feet.
* Diagonal Cheek
When pushing down the edges of the washing machine
top plate diagonally, the machine should not move up
and down at all. (Please, check both directions.)
If the machine roeks when pushing the machine top plate
diagonally, acl]ust the Jeer again.
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY
INSTRUCTIONS before operating this appliance.
1. Fabric Care Labels
Look for a care label on your clothes. This will tell you about the fabric content of your garment and how it should
be washed.
2. Sorting
To get the best results, sort clothes into loads that can be washed with the same wash cycle.
Different fabrics need to be washed in different ways.
Always sort dark colors from pale colors and whites. Wash separately as dye and lint transfer can occur causing
discoloration of white clothing. If possible, do not wash heavily soiled items with lightly soiled ones.
Soil (Heavy, Normal, Light) Separate clothes according to amount of soil.
Color (White, Lights, Darks) Separate white fabrics from colored fabrics.
Lint (Lint Producers, Collectors) Wash lint producers and lint collectors separately.
3. Check before loading
Combine large and small items in a load. Load large items first.
Large items should not be more than half the total wash load.
Do not wash single items. This may cause an out-of-balance load. Add one or two similar items.
Single bulky items, such as blanket, comforter, or bedspread can be washed separately.
NOTE: Do not wash or spin water-proof clothes.
The washer can be fully loaded, but the drum should not be tightly packed with items. The door of
the washer should close easily.
When unloading items, check under the door seal for small items.
• Check all the pockets to make sure that they are
empty. Things such as clip, matches, pens,
coins, and keys can damage both your washer
and your clothes.
• Close zippers, hooks, and strings to make sure
that these items do not snag on other clothes.
• Pretreat dirt and stains by brushing a little
detergent dissolved in water onto stains like
collars and cuffs to help lift dirt.
10
The automatic dispenser consists of four compartments which hold 1) liquid chlorine bleach, 2) liquid fabric
softener, 3) liquid or powdered detergent for prewash and 4) liquid or powdered detergent
and color safe bleach for main wash.
All laundry products can be added at once in their respective dispenser compartments.
They will be dispensed at the appropriate time for most effective cleaning. After loading the laundry
additives into the dispenser, close the dispenser drawer.
Add detergent, bleach and fabric softener to the automatic dispenser following these steps:
1. Open the dispenser drawer.
2. Load the laundry products into the appropriate compartments.
3. Close the dispenser drawer slowly to avoid early dispensing of the laundry products.
NOTE: It is normal for small amounts of water to remain in the dispenser compartments at the end of the cycle.
• About detergent
Designed specially to use only
HE (High Efficiency) detergent
Your LG TROMM washer is designed to use only High Efficiency (HE) detergents.
HE detergents are formulated specifically for front load washers and contain suds reducing components.
HE detergents make less suds, improve washing and rinsing performance, and help to keep the interior
of your LG TROMM washer clean.
If a regular detergent is used, it may cause oversudsing and unsatisfactory performance.
For the best washing and rinsing performance, low-sudsing HE detergents are strongly recommended.
Liquid Chlorine
Bleach
Compartment
Liquid Fabric
Softener
Compartment
Prewash
_ ompartment
\
• Main Wash
Compartment
1. Prewash Detergent Compartment
• Add detergent to this compartment when using
the Prewash option. Liquid or powdered
detergent may be used in this compartment. The
detergent will automatically be dispensed during
Prewash if the Prewash option is selected.
• Add 1/2 the recommended amount of detergent
to the Prewash compartment and the
recommended amount of detergent to the main
wash compartment.
NOTE : Liquid detergent will drain into tile washer
drum as it is added.
11
2. Main Wash Detergent Compartment
3. Liquid Bleach Compartment
• Add measured detergent to this compartment for
Main wash. Detergent is flushed from the
dispenser at the beginning of the cycle. Either
powdered or liquid detergent can be used.
• Liquid or powdered color-safe bleach may be
added to the main wash compartment along with
the same type of liquid or powdered detergent.
• When using liquid detergent, make sure the liquid
detergent box and insert are in place. Do not
exceed the maximum fill line.
• For powered detergent, remove both the liquid
detergent box and insert.
• Powdered detergent will not dispense with the
liquid detergent box and insert in place.
Insert
/ Box
• Add measured liquid chlorine bleach to this
compartment. The bleach will be automatically
dispensed at the proper time during the wash
cycle.
• Do not exceed the maximum fill line. Overfilling can
cause early dispensing of the bleach which could
result in damaged clothes.
• Do not pour undiluted liquid chlorine bleach directly
onto the load or into the drum. Fabric damage can
occur,
• Do not use powdered bleach in this compartment.
4. Fabric Softener Compartment
• Add recommended amount of fabric softener to
this compartment.
• Dilute concentrated softeners with warm water to
the fill line.
• Do not exceed the maximum fill line. Overfilling can
cause early dispensing of the fabric softener which
could result in stained clothes.
Liquid DetergBnt
Designed specially to use only
HE (High Efficiency) detergent
• Do not pour fabric softener directly on the wash
load.
• The fabric softener will be automatically dispensed
during the last rinse cycle.
NOTE: Do not place, store, or spill laundry products
(soap, detergent, bleach, softener, etc.) on the
top of your washer or dryer. These products
can damage the finish or controls if left there
too long.
12
• Select cycles designed for different types of fabric and soil levels.
High
Drain+Spin Drain,Spin Only
ExtraHigh
NoSpin
Low
Medium
Sanitary
Bulky/Large
Perm Press
Cotton/
Normal
BabyWear
Heavily soiled
underwear,work
clothes,diapers, etc
Largeitems suchas
blanketsand comforters
DresssNrts/pants
wrinklefreeclothing,
poly/cotton blend
clothing,table cloths
Cotton,linen, towels,
shirts,sheets,jeans,
mixedloads
Lightly soiled
babywear
ExtraHot/Cold
Warm/Cold
Warm/Warm
Hot/Cold
Cold/Cold
Warm/Cold
Warm/Warm
Hot/Cold
Cold/Cold
Warm/Cold
Warm/Warm
Hot/Cold
Cold/Cold
ExtraHot/Cold
Hot/Cold
High
ExtraHigh
NoSpin
Low
Medium
Low
Medium
NoSpin
Medium
High
NoSpin
Low
High
ExtraHigh
NoSpin
Low
Medium
High
ExtraHigh
NoSpin
Low
Medium
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Heavy
Light
Normal
Light
0
0
0
0
0
0
0
0
0
0
0
0
0
DresssNrts/blouses
Delicates
HandWash/
Wool
nylons,sheer orlacy
garment
Itemslabeled "hand
washable"
Lightly soiled clothing
andsmall loads
SpeedWash NoSpin 0 0 0
Cold/Cold
Warm/Cold
Warm/Warm
Cold/Cold
Warm/Cold
Warm/Warm
Hot/Cold
Cold/Cold
Warm/Cold
Warm/Warm
Medium
NoSpin
Low
Low
Medium
NoSpin
ExtraHigh
Low
Medium
Normal
Heavy
Light
Normal
Light
Light
Normal
Heavy
0
0
0
0
0
High
NOTE: To protect your garments, not every WastdRinse temperature, spin speed, soil level or option is available with
every cycle.
0
13
Wash/Rinse Spin Soil
Status indicator Temperature Speed Level Option
PERM.PRESS
COTTON/NORMAL,
BULKY/LARGE
SANITARY
BABY WEAR
• DELICATES
• HAND WASH!WOOL
Cycle Selector Knob
1. Power
• Use this button to turn the Power On/Off.
2. Cycles
• SPEED WASH
DRAIN+SPIN
_CUSTOM PROGRAM
@ DELAY WASH
L
3. Start/Pause
• Use this button to start/stop the washer.
NOTE:
- If you donot pressthe Start/Pause button within 4
minutes of selecting a cycle, tile washer automatically
turns off.
* Rotate the Cycle selector knob to select cycle
designed for different types of fabdc and soil
levels.
* Each cycle has a preset Water Temperature, Spin
Speed, Soil Level, and Option (See page 13).
* The preset settings can be changed anytime
before Start.
NOTE: This front load washer requires longer cycle time
and gets clothes much cleaner, yet is more gentle
on the fabrics, than top load washers. Washing
time can be reduced significantly lbr small loads
or lightly soiled loads by selecting Speed Wash
cycle and setting the Soil Level button at Light.
14
4. Delay
• Allows the start of any cycle to be delayed for
1-19 hours.
Choose the wash cycle for your load, and then
press the Delay button once for one hour or press
the button again to increase the delay wash time
up to 19 hours in one hour increments, and then
press the Start/Pause button.
5. Custom Program
7. Spin speed (Drain/Spin cycle)
+Custom Program allows you to store a customized
wash cycle for future use.
+To make a Custom Program:
1. Select a cycle.
2. Select Wash/Rinse Temperature, Spin Speed,
and Soil Level.
3. Select other desired Options.
4. Press and hold Custom Program button 3
seconds (2 beep sounds).
The Custom program is now stored for future
use. To reuse the program, select Custom
Program and press Start/Pause_.
6. Wash/Rinse Temperature
• Select a water temperature based on the type of
load you are washing.
• Follow the fabric care label and chart below for
best results.
• To change the spin speed, press the Spin Speed
button repeatedly to cycle through available
options.
• To start Drain/Spin cycle:
1. Press Power _ button to turn on.
2. PressSpin Speed button only.
3. PressStart/Pause _ button.
8. Soil Level
• To change the soil level, press the Soil Level
button repeatedly until the desired setting is on.
9. Beeper
• Press repeatedly to adjust the volume of the
Beeper.
Extra Hot
• Warm rinses leave the loads dryer than cold
rinses. Warm rinses increase wrinkling.
• In cold climates, a warm rinse makes the load
more comfortable to handle.
• Cold rinses save energy.
• The Cold rinse temperatures depend on the cold
water at your faucet.
• This washer automatically adjusts the water level
for the type and size of wash load for best results.
It may seem there is no water inside the drum in
some cycles, but this is normal.
Kitchen towels, sheets,
and baby garments
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