LG WM2432HW, WM2011HS, WM1832CW, WM2411HW, WM1811CW User Manual

...
100
W ASHING MACHINE
SERVICE MANUAL
READ THIS MANUAL CAREFULLY TO DIAGNOSE PROBLEMS CORRECTLY BEFORE SERVICING THE UNIT.
MODEL : WM2411HW / WM2011HS
WM2011HW / WM1811CW WM2432HW / WM2032HS WM2032HW / WM1832CW
CAUTION
Website:http://www.LGEservice.com E-mail:http://www.LGEservice.com/techsup.html
CONTENTS
1. SPECIFICATIONS.........................................................................................................................3
2. FEATURES & TECHNICAL EXPLANATION ................................................................................ 4
3. PARTS IDENTIFICATION ............................................................................................................ 6
4. INSTALLATION............................................................................................................................. 7
5. OPERATION................................................................................................................................10
6. WIRING DIAGRAM / PROGRAM CHART...................................................................................13
7. TROUBLESHOOTING.................................................................................................................15
7-1. BEFORE PERFORMING SERVICE...................................................................................15
7-2. QC TEST MODE.................................................................................................................15
7-3. HOW TO CHECK THE WATER LEVEL FREQUENCY......................................................15
7-4. ERROR DISPLAY ...............................................................................................................16
8. ERROR DIAGNOSIS AND CHECK LIST....................................................................................18
8-1. DIAGNOSIS AND SOLUTION FOR ABNORMAL OPERATION ........................................18
8-2. FAULT DIAGNOSIS AND TROUBLESHOOTING ..............................................................21
9. DISASSEMBLY INSTRUCTIONS ...............................................................................................28
10. EXPLODED VIEW.....................................................................................................................36
10-1. CABINET & CONTROL PANEL ASSEMBLY....................................................................36
10-2. DRUM & TUB ASSEMBLY................................................................................................37
10-3. DISPENSER ASSEMBLY .................................................................................................38
3
1. SPECIFICATIONS
ITEM
WM2411HW WM2011HS / WM2011HW WM1811CW WM2432HW WM2032HS / WM2032HW WM1832CW
POWER SUPPLY 120V ~ 60Hz
PRODUCT WEIGHT 190 lbs. (86 kg)
WASHING 280W 235W
DRAIN MOTOR 80W
WASH HEATER 1000W
-
WASH 42 rpm
SPIN 0-1200 rpm 0-1000 rpm 0-900 rpm
CYCLES 9 7 5
WASH / RINSE TEMPERATURES 6 5 4
SPIN SPEEDS 6 5 5
OPTIONS
Prewash, Stain Cycle, Quick Cycle, Extra Rinse, Rinse+Spin, Delay Wash
CUSTOM PROGRAM Incorporated
WATER CIRCULATION Incorporated
-
OPERATIONAL WATER PRESSURE 4.5-145 psi (30-1000 kPa)
CONTROL TYPE Electronic
WASH CAPACITY 3.22 cu.ft (3.72 cu.ft.IEC)
DIMENSIONS 27”(W) X 29
-
1
/
2
”(D) X 42
-
3
/
4
”(H), 49
-
4
/
5
”(D, door open)
DELAY WASH up to 19 hours up to 12 hours up to 9 hours
DOOR SWITCH TYPE PTC + Solenoid
WATER LEVEL 7 steps (by sensor)
LAUNDRY LOAD SENSING Incorporated
ERROR DIAGNOSIS Incorporated
AUTO POWER OFF Incorporated
CHILD LOCK Incorporated
ELECTRIC
POWER
CONSUMPTION
REVOLUTION
SPEED
4
2. FEATURES & TECHNICAL EXPLANATION
2-1.FEATURES
Direct Drive System
The advanced Brushless DC motor directly drives the drum without belt and pulley.
Tilted Drum and Extra Large Door Opening
The tilted drum and extra large door opening make it possible to load and unload easily.
Water Circulation
(WM2411HW, WM2011HS, WM2011HW,
WM2432HW, WM2032HS, WM2032HW)
Spray detergent solution and water onto the load repeatedly. Clothes are soaked more quickly and thoroughly during the wash cycle. Detergent suds are eliminated more easily by the water shower during rinse cycle. The water circulation system uses both water and detergent more efficiently.
RollerJets
(WM2411HW, WM2011HS, WM2011HW,
WM2432HW, WM2032HS, WM2032HW)
The washing ball enhances wash performance and reduces damage to clothing.
The jets spray and help tumble clothes to enhance
washing performance while maintaining fabric care.
Built-in Heater
(WM2411HW, WM2011HS, WM2011HW,
WM2432HW, WM2032HS, WM2032HW)
The internal heater automatically heats the water to the optimum temperature on selected cycles.
Child Lock
The Child lock feature prevents children from pressing any buttons to change the settings during operation.
5
2-2.FUZZY LOGIC WASHING TIME OPTIMIZATION
To get the best washing performance, optimal time is determined by the water temperature, the selected washing temperature, and the size of the load.
2-3.WATER LEVEL CONTROL
This model incorporates a pressure sensor which can sense the water level in the tub.
The water supply is stopped when the water level reaches the preset level, the washing
program then proceeds.
Spinning does not proceed until the water in the tub drains to a certain level.
2-4.DOOR CONTROL
The door can be opened by pulling the door handle whenever washer is not in operation. When the cycle is completed, the DOOR LOCKED light will turn off. If a power failure has occurred while in operation, the door will lock for 5 minutes. Clicking sounds can be heard when the door is locked / unlocked.
FUZZY LOGIC
load
size
selected washing
temperature
water
temperature
washing time
rinsing time
spin rhythm, time
the best washing performance
SENSING
PROCESSING
DETERMINA TION
EFFECT
6
3. PARTS IDENTIFICATION
ACCESSORIES
• If the supply cord is damaged, it must be replaced by the manufacturer or its authorized service technician in order to avoid a hazard.
7
Before servicing, ask the customer what the trouble is.
Check the setup (power supply is 120V AC, remove the transit bolts....).
Check with the troubleshooting guide. Plan your service method by referring to the disassembly instructions. Service the unit. After servicing, operate the appliance to see whether it functions correctly.
STANDARD INSTALLATION
The appliance should be installed as follows:
REMOVE THE TRANSIT INSTALL THE APPLIANCE ADJUST THE
BOL TS
ON A FLA T AND FIRM SURFACE
LEVELING
Remove the transit bolts Turn the leveling feet to adjust
(4 EA:
) with the supplied wrench. the appliance horizontally .
Keep the transit bolts and spanner for future use. Insert the 4 caps (provided) into the hole.
The appliance goes up by rotating the feet clockwise.
The appliance come down by rotating the feet counterclockwise.
4. INSTALLATION
8
HOW TO CONNECT THE INLET HOSE
Verify that the rubber washer is inside of the
valve connector.
Connect the inlet hose firmly to prevent leaks.
CONNECT THE DRAIN HOSE
CONNECT POWER PLUG
The end of the drain hose should be placed less than 96”from the floor.
Connect the power plug to the wall outlet.
Avoid connecting several electric devices, as doing so may cause a fire.
Make sure that the hose is not twisted.
Avoid submerging the end of the hose.
9
TEST OPERA TION
Connect the power plug to the outlet. Connect the inlet hose.
Press the POWER button twice to restart. Press the SPIN SPEED button. Press the ST AR T / PAUSE button. Check the drain and spin functions.
Listen for clicking sounds to determine if the door is unlocking.
Listen for clicking sounds to determine if the door has locked.
If SVC is required, remove the remaining water in the tub, by pulling out the drain plug.
Preparation for Press the POWER button. Press
the
Start/Pause
washing. button.
Press the WASH / RINSE button Make sure that the drum rotates Verify that if water is supplied and the present temperature will
clockwise and counterclockwise.
through the detergent dispenser.
be displayed.
Check the water heating Check the automatic Check the water supply. function. reversing rotation of the
drum.
Check the drain and spin
Press the
Water removal
functions.
ST AR T / PAUSE button.
10
5. OPERATION
• Use this button to turn the power On / Off.
• Rotate the Cycle selector knob to select the cycle designed for different types of fabric and soil levels.
Allows you to store a customized wash cycle for future use.
• To create a Custom Program :
1) Select a cycle.
2) Select the other desired Wash / Rinse Temp., Spin Speed, Soil Level.
3) Select the desired Options.
4) Press and hold the Custom Program button for 3 seconds (2 beep sounds).
5) Press the Start / Pause button. The Custom Program is now stored for future use.
• To reuse the program, select Custom Program and press Start / Pause.
• Lights whenever the door is locked.
• The door can be unlocked by pressing the Start / Pause button to stop the washer.
• Choose High / Low /
• Select a water temperature based on load you are washing.
• To change the spin speed, select the Spin Speed button until the desired s displayed.
• To change the soil level, select the So button until the desired setting is disp
11
• Use this option to prevent unwanted use of the washer. Press and hold Quick Cycle and Delay Wash button for 3 seconds to lock / unlock control.
• When Child lock is set, “ ” blinks and all buttons are disabled but the Power button. You can thereby lock the washer while it is operating.
Prewash : Use this option for loads that need pretreatment. It adds 16 minutes prewash and drain.
Stain Cycle : Adds time to the wash and rinse cycles for better stain removal. Automatically provides a rinse.
Quick Cycle : The Quick cycle offers a quick cycle time.
Extra Rinse : This option provides an additional rinse cycle.
Rinse+Spin : Use this option to rinse and then spin.
Delay Wash : Allows the start of any cycle to be delayed for 1~19(12, 9) hours.
• Use this button to Start / Stop the washer.
on the type of
he
isplayed.
• These lights show elapsed time of the selected cycle.
• This display shows : a) the estimated time remaining in the cycle when
operating.
b) an error code when an error has been detected.
12
WM2411HW
WM2011HS / WM2011HW
WM1811CW
WM2432HW
WM2032HS / WM2032HW
WM1832CW
13
6. WIRING DIAGRAM / PROGRAM CHART
WM2411HW / WM2011HS / WM2011HW / WM2432HW / WM2032HS / WM2032HW
WM1811CW / WM1832CW
14
15
7. TROUBLESHOOTING
7-1. BEFORE PERFORMING SERVICE
Be careful of electric shock when disconnecting parts for while troubleshooting. The voltage of each terminal is 120V AC and DC when the unit is plugged in.
7-2. QC TEST MODE.
The washer must be empty and the controls must be in the off state.
¤¤
Á
Press the SPIN SPEED and SOIL LEVEL buttons simultaneously.
¤¤ŁŁ
Press the Power button, while the above condition. Then buzzer sound twice.
¤¤ØØ
In order to advance to the next step of test mode, press the START / PAUSE button once.
7-3. HOW TO CHECK THE WATER LEVEL FREQUENCY
Press the
SPIN SPEED and SOIL LEVEL button simultaneously.
So, for example a display indicating 241 : a Water level frequency of 241 x.1 kHz
= 24.1 kHz
The digits indicate the water level frequency ( x.1 kHz ).
Check Point Display Status
None Turns on all lamps and locks the door.
1 time Tumble clockwise. rpm (40~50) 2 times Low speed Spin. rpm 3 times High speed Spin. rpm 4 times Inlet valve for prewash turns on. Water level frequency (25~65) 5 times Inlet valve for main wash turns on. Water level frequency (25~65) 6 times Inlet valve for hot water turns on. Water level frequency (25~65)
7 times Inlet valve for softener turns on. Water level frequency (25~65) 8 times Inlet valve for bleach turns on. Water level frequency (25~65) 9 times Tumble counterclockwise. rpm (40~50)
10 times
Heater turns on for 3 sec. Water temperature
1 1 times
Circulation pump turns on.
Water level frequency (25~65)
12 times
Drain pump turns on.
Water level frequency (25~65)
13 times
Power off and unlock the door .
Turn off all lamps.
Number of times the
Start/Pause button is pressed
WM2411HW WM2011HS / WM2011HW WM1811CW WM2432HW WM2032HS / WM 2032HW WM1832CW
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