LG WM2240CW, WM2140C Series, WM2240C Series Owner's Manual
ENGLISH
ESPAÑOL FRANÇAIS
OWNER’S MANUAL
WASHING MACHINE
Please read this manual carefully before operating
your washing machine and retain it for future reference.
WM2240C*
P/NO : MFL62526862
www.lg.com
INTRODUCTION
2
IMPORTANT SAFETY INSTRUCTIONS
Basic Safety Precautions ..................................... 4
Grounding Instructions .......................................... 4
Safety Instructions for Installation .......................... 5
Safety Instructions for Use, Care and Cleaning, and
and Disposal .......................................................... 6
THANK YOU!
PARTS AND FEATURES
Special Features ..................................................... 7
Key Parts and Components ................................... 8
INSTALLATION INSTRUCTIONS
Choose the Proper Location .................................. 9
Clearances ............................................................. 9
Flooring ................................................................ 10
Installations with Optional Pedestal Base
or Stacking Kit ...................................................... 10
Unpacking and Removing Shipping Bolts ........... 11
Connecting the Water Lines ................................. 12
Connecting the Drain Line .................................... 13
Leveling the Washer ............................................. 14
Installation of Non-skid pads (Optional) ............... 14
HOW TO USE
Control Panel Features ......................................... 1 5
Operating the Washer .......................................... 16
Cycle Guide .......................................................... 17
Sorting Wash Loads ............................................. 18
Selecting Detergent .............................................. 19
About the Dispenser ............................................. 19
Loading the Dispenser ......................................... 20
The Time and Status Display ............................... 21
Cycle Setting Buttons .......................................... 22
Cycle Options Buttons ......................................... 23
Special Funcctions ............................................... 24
CARE AND CLEANING
Regular Cleaning .................................................. 25
Cleaning the Washer ............................................ 26
Maintenance ......................................................... 27
Congratulations on your purchase
and welcome to the LG family.
Your new LG washing machine
combines the most advanced
washing technology with simple
operation and high efficiency.
By following the operating and care
instructions in this manual, your
washer will provide you with many
years of reliable service.
Product Registration Information
Model:
Serial Number:
Date of Purchase:
The model and serial number can be located on the
rating plate on the front of the washer.
Staple your receipt here for your convenience in the
event you need it for warranty coverage.
TROUBLESHOOTING
Normal Sounds You May Hear ............................. 29
Before Calling for Service ..................................... 29
Using SmartDiagnosis™ ...................................... 32
SPECIFICATIONS/
OPTIONAL ACCESSORIES
Key Dimensions and Specifications ..................... 32
Optional Accessories ........................................... 32
WARRANTY ................................................... 33
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
3
READ ALL INSTRUCTIONS BEFORE USE
wWARNING For your safety, the information in this manual must be
followed to minimize the risk of fire or explosion, electric shock, or to prevent
property damage, personal injury, or loss of life.
Your Safety and the safety of others is very important.
We have provided many important safety messages in this manual and on your appliance. Always read
and obey all safety messages.
This is the safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either the word DANGER or WARNING.
These words mean:
wDANGER: You can be killed or seriously injured if you don’t immediately follow instructions.
wWARNING: You can be killed or seriously injured if you don’t follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of
injury, and tell you what can happen if the instructions are not followed.
IMPORTANT SAFETY INSTRUCTIONS
4
READ ALL INSTRUCTIONS BEFORE USE
wWARNING For your safety, the information in this manual must be
followed to minimize the risk of fire or explosion, electric shock, or to prevent
property damage, personal injury, or loss of life.
BASIC SAFETY PRECAUTIONS
wWARNING: To reduce the risk of fire, electric shock, or personal injury when using this
appliance, follow basic precautions, including the following.
• Before use, the washer must be properly installed as
described in this manual.
• Do not wash articles that have been previously
cleaned in, washed in, soaked in, or spotted with
gasoline, dry cleaning solvents, or other flammable or
explosive substances, as they give off vapors that could
ignite or explode.
• Do not add gasoline, dry cleaning solvents, or other
flammable or explosive substances to the wash water.
These substances give off vapors that could ignite or
explode.
• Under certain conditions, hydrogen gas may be
produced in a hot water system that has not been used
for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE.
If the hot water system has not been used for such a
period, before using the washer, turn on all hot water
faucets and let the water flow from each for several
minutes. This will release any accumulated hydrogen
gas. As the gas is flammable, do not smoke or use an
open flame during this time.
• Do not allow children to play on or in the washer. Close
supervision of children is necessary when the washer is
used near children.
• Before the washer is removed from service or
discarded, remove the door to prevent children from
climbing inside.
• Do not install or store the washer where it will be
exposed to the weather or freezing temperatures.
• Do not tamper with controls.
• Do not repair or replace any part of the washer or
attempt any servicing other than as described in this
manual. We strongly recommend that any service be
performed by a qualified individual.
• See Installation Instructions for grounding
requirements.
• ALWAYS follow the fabric care instructions
supplied by the garment manufacturer.
• Do not place items exposed to cooking oil in your
washer. Items contaminated with cooking oils may
contribute to a chemical reaction that could cause a
load to catch fire.
• Use fabric softeners or products to eliminate static only
as recommended by the manufacturer.
• This washer is not designed for maritime use or for
mobile installations such as in RVs, aircraft, etc.
• Turn off the water taps and unplug the washer if the
machine is to be left for an extended period of time,
such as during vacations.
• Do not use to dry articles containing foam rubber or
similarly textured rubber-like materials.
• Packaging material can be dangerous for children.
There is a risk of suffocation! Keep all packaging from
children.
• Always check the inside of the washer for foreign
objects before loading laundry. Keep the door closed
when not in use.
• Do not reach into the appliance if the tub or
agitator is moving.
GROUNDING INSTRUCTIONS
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce
the risk of electric shock by providing a path of least resistance for electric current. This appliance is
equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must
be plugged into an appropriate outlet that is properly installed and grounded in accordance with all
local codes and ordinances.
wWARNING: Improper connection of the equipment-grounding conductor can result in risk
of electric shock. Check with a qualified electrician or servicer if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance. If it does not fit the
outlet, have a proper outlet installed by a qualified electrician. Failure to follow these warnings can cause
serious injury, fire, electrical shock, or death.
ENGLISH
IMPORTANT SAFETY INSTRUCTIONS
5
READ ALL INSTRUCTIONS BEFORE USE
wWARNING For your safety, the information in this manual must be
followed to minimize the risk of fire or explosion, electric shock, or to prevent
property damage, personal injury, or loss of life.
SAFETY INSTRUCTIONS FOR INSTALLATION
wWARNING: To reduce the risk of fire, electric shock, or personal injury when using this
appliance, follow basic precautions, including the following.
• Refer to INSTALLATION INSTRUCTIONS for
detailed grounding procedures. Installation
instructions are packed with the washer for installer’s
reference. If the washer is moved to a new location,
have it checked and reinstalled by a qualified service
person. Failure to follow this warning can cause
serious injury, fire, electrical shock, or death.
• Do not, under any circumstances cut or remove
the third (ground) prong from the power cord.
Failure to follow this warning can cause serious
injury, fire, electrical shock, or death.
• For personal safety, this appliance must be
properly grounded. Failure to follow this warning
can cause serious injury, fire, electrical shock,
or death.
• The power cord of this appliance is equipped
with a 3-prong (grounding) plug which mates
with a standard 3-prong (grounding) wall outlet
to minimize the possibility of electric shock from this
appliance.
• This washer must be plugged into a 120 VAC,
60 Hz grounded outlet. Failure to follow this warning
can cause serious injury, fire, electrical shock, or
death.
• Have the wall outlet and circuit checked by a
qualified electrician to make sure the outlet is
properly grounded. Failure to follow this warning
can cause serious injury, fire, electrical shock,
or death.
• Where a standard 2-prong wall outlet is
encountered, it is your personal responsibility
and obligation to have it replaced with a properly
grounded 3-prong wall outlet. Failure to follow
this warning can cause serious injury, fire, electrical
shock, or death.
• Do not install on carpet. Install washer on a solid
floor. Failure to follow this warning can cause serious
leak damage.
• Do not remove ground prong. Do not use an
adapter or extension cord. Plug into a grounded
3-prong outlet. Failure to follow these warnings can
cause serious injury, fire, electrical shock, or death.
• The washer should always be plugged into its
own individual electrical outlet which has a
voltage rating that matches the rating plate. This
provides the best performance and also prevents
overloading house wiring circuits which could cause
a fire hazard from overheated wires.
• Never unplug your washer by pulling on the
power cord. Always grip plug firmly and pull straight
out from the outlet. Failure to follow this warning can
cause serious injury, fire, electrical shock, or death.
• Repair or replace immediately all power cords
that have become frayed or otherwise damaged.
Do not use a cord that shows cracks or abrasion
damage along its length or at either end. Failure
to follow this warning can cause serious injury, fire,
electrical shock, or death.
• When installing or moving the washer, be careful
not to pinch, crush, or damage the power cord.
Failure to follow this warning can cause serious
injury, fire, electrical shock, or death.
• The washer must be installed and electrically
grounded by a qualified service person in
accordance with local codes to prevent shock
hazard and assure stability during operation.
• The washer is heavy. Two or more people may be
needed to install and move the appliance. Failure
to do so can result in back or other injury.
• Store and install the washer where it will not
be exposed to temperatures below freezing or
exposed to outdoor weather conditions. Failure to
follow this warning can cause serious leak damage.
• Do not install the washer in humid spaces to
reduce the risk of electric shock. Failure to follow
this warning can cause serious injury, fire, electrical
shock, or death.
• To reduce the risk of personal injury, adhere to
all industry recommended safety procedures
including the use of long sleeved gloves and
safety glasses. Failure to follow all of the safety
warnings in this manual could result in property
damage, personal injury or death.
IMPORTANT SAFETY INSTRUCTIONS
6
READ ALL INSTRUCTIONS BEFORE USE
wWARNING For your safety, the information in this manual must be
followed to minimize the risk of fire or explosion, electric shock, or to prevent
property damage, personal injury, or loss of life.
SAFETY INSTRUCTIONS FOR USE, CARE AND CLEANING, AND DISPOSAL
wWARNING: To reduce the risk of fire, electric shock, or personal injury when using this
appliance, follow basic precautions, including the following.
•
Unplug the washer before cleaning to avoid the
risk of electric shock.
•
Never use harsh chemicals, abrasive cleaners,
or solvents to clean the washer. They will
damage the finish.
•
Do not put oily or greasy rags or clothing on
top of the washer. These substances give off
vapors that could ignite the materials.
•
Do not wash items that are soiled with
vegetable or cooking oil. These items may
contain some oil after laundering. Due to the
remaining oil, the fabric may smoke or catch
fire by itself.
•
Disconnect this appliance from the
power supply before attempting any user
maintenance. Turning the controls to the OFF
position does not disconnect this appliance
from the power supply. Failure to follow this
warning can cause serious injury, fire, electrical
shock, or death.
•
Do not combine laundry products for use
in one load unless specified on the label.
•
Do not mix chlorine bleach with ammonia
or acids such as vinegar. Follow package
directions when using laundry products.
Incorrect usage can produce poisonous gas,
resulting in serious injury or death.
•
Do not reach into the washer while parts are
moving. Before loading, unloading, or adding
items, press the START/PAUSE button and
allow the drum to coast to a complete stop
before reaching inside. Failure to follow this
warning can cause serious injury, fire, electrical
shock, or death.
•
Do not allow children to play on or in the
washer. Close supervision of children is
necessary when the washer is used near
children. As children grow, teach them the
proper, safe use of all appliances. Failure to
comply with these warnings could result in serious
personal injuries.
•
Destroy the carton, plastic bag, and other
packing materials after the washer is
unpacked. Children might use them for play.
Cartons covered with rugs, bedspreads, or
plastic sheets can become airtight chambers.
Failure to comply with these warnings could result
in serious personal injuries.
•
Keep laundry products out of children’s reach.
To prevent personal injury, observe all warnings
on product labels. Failure to comply with these
warnings could result in serious personal injuries.
•
Remove the door to the washing compartment
to avoid the danger of children or small animals
getting trapped inside before your washer is
removed from service or discarded. Failure to do
so can result in serious personal injury or death.
SAVE THESE INSTRUCTIONS
ENGLISH
PARTS AND FEATURES
7
SPECIAL FEATURES
A
DETERGENT DISPENSER DRAWER
This four-compartment drawer provides separate
dispensers for prewash and main wash detergent,
liquid bleach, and liquid fabric softener.
B
EASY-ACCESS LOCKING DOOR
Extra-large door locks during operation and
features a delay to prevent the door from being
opened until the washer interior has cooled and
the water level has lowered.
C
INVERTER DIRECT-DRIVE MOTOR
The inverter direct-drive motor eliminates the belt
and pulleys found on most washers to provide
improved performance and reliability while
increasing energy efficiency.
D
SMARTDIAGNOSIS™
Should you experience any technical difficulty
with your washing machine, it has the capability
of transmitting data by phone to the Customer
Information Center. The call center agent records
the data transmitted from your machine and
uses it to analyze the issue, providing a fast and
effective diagnosis. (Refer to page 32.)
A
B
E
D
C
E
MAGNETIC DOOR PLUNGER
Safely and conveniently secure the door slightly
ajar with a magnetic door plunger. This will
promote air circulation and allow the interior of
the machine to dry.
To use this feature, after the load has been
removed, do not close the door completely.
When the magnetic door plunger comes into
contact with the metal washer cabinet, it will
secure the door slightly open allowing the interior
of the washer to dry.
PARTS AND FEATURES
8
KEY PARTS AND COMPONENTS
In addition to the special features and
components outlined in the Special Features
section, there are several other important
components that are referenced in this manual.
A
LARGE-CAPACITY STAINLESS STEEL DRUM
The large capacity stainless steel drum offers
extreme durability and is tilted to improve
efficiency and allow easier access for large items.
LED DISPLAY
B
The LED display shows the settings, estimated
time remaining, options, and status messages for
your washer. When the washer is turned on, the
light in the display will illuminate.
LEVELING FEET
C
Four leveling feet (two in the front and two in
the back) adjust to improve washer stability on
uneven floors.
B
A
D
C
Hot and Cold
Water Inlets
DRAIN ACCESS PANEL
D
Provides access to the drain line and drain
pump filter.
Drain
Hose
Included Accessories
Hot and Cold
Water Hoses
Rear of Washer
Non-skid pads
Caps (4)
(for covering
shipping bolt holes)
Wrench (for removing
shipping bolts and
adjusting and
locking leveling feet)
Tie Strap
(for securing
drain hose)
Elbow Bracket
(for securing
drain hose)
ENGLISH
INSTALLATION INSTRUCTIONS
9
CHOOSE THE PROPER LOCATION
wWARNING
• Washer is heavy! Two or more people
are required when moving and unpacking
the washer. Failure to do so can result in back
or other injury.
• Store and install the washer where it will not
be exposed to temperatures below freezing
or exposed to outdoor weather conditions.
Failure to follow this warning can cause serious
injury, fire, electrical shock, or death.
• Properly ground washer to conform with all
governing codes and ordinances. Failure to
follow this warning can cause serious injury, fire,
electrical shock, or death.
• To reduce the risk of electric shock, do not
install the washer in humid spaces. Failure to
follow this warning can cause serious injury, fire,
electrical shock, or death.
• The base opening must not be obstructed by
carpeting when the washer is installed on a
carpeted floor.
• Do not remove ground prong. Do not use
an adapter or extension cord. Plug into a
grounded 3-prong outlet. Failure to follow this
warning can cause serious injury, fire, electrical
shock, or death.
CLEARANCES
221⁄2”
(57 cm)
293⁄4”
(75.6 cm)
51”
(129.7 cm)
To ensure sufficient clearance for
water lines and airflow, allow minimum
clearances of at least 1 inch (2.5 cm) at
the sides and 4 inches (10 cm) behind
the unit. Be sure to allow for wall, door,
or floor moldings that may increase the
required clearances.
4”
(10 cm)
Power Outlet
• The power outlet must be within 60 inches
(1.5 m) of either side of the washer.
• The appliance and outlet must be positioned so
that the plug is easily accessible.
• Do not overload the outlet with more than one
appliance.
• The outlet must be grounded in accordance with
current wiring codes and regulations.
• Time-delay fuse or circuit breaker is
recommended.
NOTE: It is the personal responsibility and
obligation of the product owner to have a
proper outlet installed by a qualified electrician.
1”
(2.5 cm)
Allow at least 24 inches (61.2 cm) in
front of the washer to open the door.
27”
(68.6 cm)
1”
(2.5 cm)
INSTALLATION INSTRUCTIONS
10
FLOORING INSTALLATIONS WITH
OPTIONAL PEDESTAL BASE OR
• To minimize noise and vibration, the washer
MUST be installed on a solidly constructed floor.
See the NOTE below.
• Allowable slope under the entire washer is
1° maximum.
• Carpeting and soft tile surfaces are not
recommended.
• Never install the washer on a platform or weakly
supported structure. Use only an approved
accessory pedestal as described below.
NOTE: Please note that the floor must be strong
and rigid enough to support the weight of the
washer when fully loaded, without flexing or
bouncing. If your floor has too much flex in it,
you may need to reinforce it to make it more
rigid. A floor that is adequate for a top-loading
washer may not be rigid enough for a frontloading washer, due to the difference in the spin
speed and direction. If the floor is not solid, your
washer may vibrate and you may hear and feel
the vibration throughout your house.
NOTE: Before installing the
washer, make sure the floor is
clean, dry and free of dust, dirt,
water and oils so the washer feet
can not slide easily. Leveling feet
that can move or slide on the floor can contribute
to excess vibration and noise due to poor contact
with the floor.
STACKING KIT
IMPORTANT: If you are installing your washer
using an optional pedestal base or stacking
kit, please refer to Optional Accessories in this
manual or to the instructions for your pedestal
or stacking kit before proceeding with the
installation.
Required Dimensions for Installation
With Pedestal
293⁄4”
(75.6 cm)
Required Dimensions for Installation
With Stacking Kit
4”
(10 cm)
NOTE: If a drip pan must
be used, take extra care
to follow the instructions
provided with the drip pan
and make sure the leveling
feet are adjusted for firm and even contact with
the pan. Use of drip pans and failure to properly
level the machine may result in increased vibration
and noise during operation.
1”
(2.5 cm)
27”
(68.6 cm)
771⁄2”
(196.8 cm)
1”
(2.5 cm)
ENGLISH
INSTALLATION INSTRUCTIONS
11
UNPACKING AND REMOVING SHIPPING BOLTS
When removing the washer from the carton base,
be sure to remove the foam tub support in the
middle of the carton base.
If you must lay the washer down to remove the
base packaging materials, always lay it carefully
on its side. Do NOT lay the washer on its front or
back.
IMPORTANT:
transport, the washer is equipped with 4 shipping
bolts and plastic retainers. These bolts and
retainers MUST be removed before operating the
washer.
• Failure to remove shipping bolts and retainers
may cause severe vibration and noise, which can
lead to permanent damage to the washer. The
cord is secured to the back of the washer with
a shipping bolt to help prevent operation with
shipping bolts in place.
To prevent internal damage during
1
Starting with the bottom 2 shipping bolts,
use the included wrench to remove the
4 shipping bolts by turning them
counterclockwise.
Shipping
Bolts
Foam Tub
Support
Carton Base
Retainer
Hole Cap
2
Remove the retainers by turning them slightly
while pulling. Rotate and press the hole caps
into the shipping bolt holes.
NOTE: Save the bolts and retainers for
future use. To prevent damage to internal
components, the shipping bolts and
retainers must be installed when
transporting the washer.
INSTALLATION INSTRUCTIONS
12
ConneCting the Water Lines
Rubber Seal
Water hose
(To water inlet
on the washing
machine)
1
Check the rubber seals on both sides of the
hose.
- Insert a rubber seal into the threaded fittings
on each hose to prevent leaking.
Connect the water hoses to the faucets.
2
- Connect the blue hose to a cold water
faucet and the red hose to a hot water
faucet.
- If there is only one faucet, connect it to
the cold water faucet. In this case, the
water supply may be delayed for the
first 3 minutes of the supply in order to
differentiate hot from cold water.
Rubber Seal
Water Hose
(to tap)
Hot
Cold
Water
Inlet
Connect the hoses to the water inlets.
4
- Connect the blue hose to the cold water
inlet and the red hose to the hot water inlet.
• Check for leaks by turning on the faucets.
- If water leaks, check steps 1 to 3 again.
NOTE
• For your safety, and for extended product life,
use only authorized components.
The manufacturer is not responsible for product
malfunction or accidents caused by the use of
separately purchased unauthorized parts.
• Use new hoses when you install the washing
machine. Do not reuse old hoses.
• Periodically check the hoses for cracks, leaks
and wear, and replace the hoses every 5 years.
• Do not stretch the water hoses intentionally, and
make sure that they are not crushed by other
objects.
• Water line pressure must be between 14.5 PSI
and 116 PSI (100 - 800 kPa). If the water line
pressure is higher than 116 PSI, a pressure
reducing valve must be installed.
• To provide optimum washing performance the
hot water temperature should be set at
120-135˚F (48-57˚C) and the cold at 60F (15˚C)
Hot
Water
Water
Inlet
Inlet
Turn on the water tap to remove foreign
3
substance such as dirt, sand, or sawdust
in the water line, and then check the water
temperature.
INSTALLATION INSTRUCTIONS
14
LEVELING THE WASHER
The drum of your new washer spins at very high
speeds, up to 1,200 RPM. To minimize vibration,
noise, and unwanted movement, the floor must
be a perfectly level, solid surface.
NOTE: Adjust the leveling feet only as far as
necessary to level the washer. Extending the
leveling feet more than necessary can cause
the washer to vibrate.
Level
Leveling
Feet
1
Position the washer in the final location,
taking special care to not pinch, strain, or
crush the water and drain lines. Place a level
across the top of the washer.
Raise Lower
Loosen the locknuts on all 4 leveling feet
2
until you can turn the feet with the included
wrench. Turn clockwise to raise the washer
or counterclockwise to lower it.
• All four leveling feet must rest solidly on the
floor. Rock the washer gently from corner to
corner to make sure that the washer does
not rock.
If you are installing the washer on the optional
pedestal, you must use the leveling feet on
the pedestal to level the washer. The washer’s
leveling feet should be fully retracted and locked
into position with the locknuts.
Leveling
Feet
NOTE: To make sure that the washer is
properly level, run the washer with a test load:
place approximately 6 pounds of laundry
in the machine. Then press POWER, select
RINSE+SPIN cycle, and then press the START/
PAUSE button. See the following sections for
additional information on cycle selection and
operation.
Verify that the washer does not rock or vibrate
excessively during the spin cycle.
If the washer vibrates or shakes, adjust
the leveling feet until the washer is stable and
retest.
INSTALLATION OF NON-SKID
PADS (OPTIONAL)
Some floor surfaces are too slippery to prevent
the washer from moving on the floor during
heavily unbalanced loads. While it is normal for
an occasional load to be out of balance, excess
noise and vibration can result from the washer
moving out of position. If these conditions are
encountered, follow the instructions below for
installation of the non-skid pads. These pads
will help prevent the washer from moving during
heavy out of balance conditions thereby reducing
noise and vibration.
• Non-skid pads
※Place the pads under both front feet.
This side up
Stick adhesive side
to floor
Remove backing
Tighten all 4 lock
nuts securely using
the wrench.
Once the washer is level from side to side and
3
front to back, tighten all locknuts securely.
Make sure that all 4 leveling feet are in firm
contact with the floor.
ENGLISH
HOW TO USE
15
CONTROL PANEL FEATURES
A
A
POWER ON/OFF BUTTON
Press to turn the washer ON. Press again to
turn the washer OFF.
NOTE: Pressing the ON/OFF button during
a cycle will cancel that cycle and any load
settings will be lost.
B
CYCLE SELECTOR KNOB
Turn this knob to select the desired cycle.
Once the desired cycle has been selected,
the standard presets will be shown in the
display. These settings can be adjusted using
the cycle settings buttons anytime before
starting the cycle.
C
START/PAUSE BUTTON
Press this button to START the selected
cycle. If the washer is running, use this
button to PAUSE the cycle without losing the
current settings.
NOTE: If you do not press the START/PAUSE
button within 4 minutes of selecting a cycle,
the washer automatically turns off.
B
E
F
F
C
D
D
CYCLE SETTINGS BUTTONS
Use these buttons to adjust the desired cycle
options for the selected cycle.
E
TIME AND STATUS
The display shows the selected settings
and options, as well as the estimated time
remaining in the cycle.
F
OPTION BUTTON
The option buttons allow you to select
additional cycle options and will light when
selected. Certain buttons also allow you to
activate special functions by pressing and
holding the button for 3 seconds.
For detailed information about the individual
options, please see the following pages.
HOW TO USE
16
OPERATING THE WASHER
Once you have loaded the washer and added
laundry products (detergent, bleach, and/or fabric
softener):
Press the ON/OFF button to turn on the
A
washer. The lights around the
cycle selector knob will illuminate.
Turn the cycle selector knob to the desired
B
cycle. The display will show the
preset Wash Temp., Spin Speed,
Soil Level, and Option settings for
that cycle.
If you would like to change the settings for
C
that cycle, press the appropriate cycle setting button(s) until the indicator light for the
desired setting is lit.
NOTE: To protect your garments, not every
wash temp., spin speed, soil
level, or option is available with every cycle.
Press the START/PAUSE button to begin
E
the cycle. The door will latch,
the display will change, and
the washer will calculate the
estimated time remaining. Once
the washer has calculated the estimated
total cycle time, the washer will start.
To pause the cycle at any time, press
START/PAUSE.
NOTE: The cycle time displayed may appear
much longer than that of a toploading
washer. The displayed time is for the
complete cycle, rather than just the agitation
portion of the cycle, as is typically shown on
a top-loading washer.
NOTE: If the temperature in the washer is
too high, the door cannot be unlocked until
the washer has cooled. If the water level is
too high, select the DRAIN & SPIN to drain
excess water. Do not try to force the door
open.
Washing time can be reduced significantly
for small or lightly soiled loads by selecting
the Speed Wash cycle and setting the Soil
Level button to Light.
Select any additional cycle options, such
D
as PRE-WASH, RINSE+SPIN,
QUICK CYCLE, STAIN CYCLE,
or TUB CLEAN, by pressing the
OPTION button until the desired
option is lit.
NOTE: To protect your garments,
not every wash temp., spin
speed, soil level, or option is
available with every cycle.
When the load is finished, the signal (if set)
F
will sound and the door will unlock.
Remove damp clothes from the washer
immediately. Check under the door seal for
small items.
ENGLISH
HOW TO USE
17
CYCLE GUIDE
The cycle guide below shows the options and recommended fabric types for each cycle.
= Available option
CYCLE FABRIC TYPE
BULKY/
LARGE
PERM.
PRESS
DELICATES
COTTON/
NORMAL
HAND WASH/
WOOL
SPEED
WASH
DRAIN+
SPIN
Large items such as
blankets and comforters
Dress shirts/pants,
wrinkle-free clothing,
poly/cotton blend
clothing, tablecloths
Dress shirts/blouses,
nylons, sheer or lacy
garments
Cotton, linen, towels,
shirts, sheets, jeans,
mixed loads
Items labeled
Hand-washable
Lightly soiled clothing and
small loads
Drain, Spin Only
WASH
TEMP.
WARM
HOT
ECOWARM
COLD
TAP COLD
WARM
HOT
ECOWARM
COLD
TAP COLD
COLD
WARM
ECOWARM
TAP COLD
WARM
HOT
ECOWARM
COLD
TAP COLD
WARM
ECOWARM
COLD
TAP COLD
HOT
WARM
ECOWARM
COLD
TAP COLD
-
-
SPIN SPEED
LOW
MEDIUM
NO SPIN
MEDIUM
HIGH
LOW
NO SPIN
MEDIUM
LOW
NO SPIN
HIGH
EXTRA HIGH
MEDIUM
LOW
NO SPIN
LOW
NO SPIN
EXTRA HIGH
HIGH
MEDIUM
LOW
NO SPIN
HIGH
EXTRA HIGH
MEDIUM
LOW
NO SPIN
SOIL LEVEL
NORMAL
HEAVY
LIGHT
NORMAL
HEAVY
LIGHT
NORMAL
HEAVY
LIGHT
NORMAL
HEAVY
LIGHT
NORMAL
LIGHT
LIGHT
HEAVY
NORMAL
PRE-
WASH
-
-
CYCLE
QUICK
WATER
PLUS
STAIN
CYCLE
EXTRA
RINSE
RINSE+
SPIN
NOTE: To protect your garments, not every wash temp., spin speed, soil level, or option is available
with every cycle.
HOW TO USE
18
SORTING WASH LOADS
Fabric Care Labels
Most articles of clothing feature fabric care labels
that include instructions for proper care.
Fabric Care Labels
Grouping Similar Items
For best results, sort clothes into loads that can
be washed with the same wash cycle.
Different fabrics have different care requirements.
Always wash dark colors separately from light
colors and whites to prevent discoloration. If
possible, do not wash heavily soiled items with
lightly soiled ones. The chart below shows
recommended groupings.
• Large items should not be more than half of the
total wash load.
• The drum should not be tightly packed with
items. The door of the washer should close
easily.
• To prevent an out-of-balance load, do not wash
single items. Add one or two similar items to
the load. Large, bulky items, such as a blanket,
comforter, or bedspread should be washed
individually.
• Do not wash or spin waterproof clothes.
• When unloading the washer, check under the
door seal for small items.
NOTE: The front loading washer rotates the wet
laundry to wash it with less water. If you do not
see the water during washing, it is not a problem
because the laundry is sufficiently wet.
Sort Laundry...
by Colors by Soil by Fabric by Lint
Whites Heavy Delicates Lint Producer
Lights Normal Easy Care Lint Collector
Darks Light Sturdy
Loading the Washer
• Check all pockets to make sure that they are
empty. Items such as clips, matches, pens,
coins, and keys can damage both your washer
and your clothes.
• Close zippers, hooks, and drawstrings to
prevent these items from snagging or tangling
on other clothes.
• Pre-treat heavily stained areas for best results.
• Combine large and small items in a load. Load
large items first.
ENGLISH
HOW TO USE
19
SELECTING DETERGENT ABOUT THE DISPENSER
IMPORTANT: Your washer is designed for
use with only High-Efficiency (HE) detergents.
HE detergents are formulated specifically for
front-load washers and contain suds-reducing
agents. Always look for the HE symbol when
purchasing detergent.
HE detergents produce fewer suds, dissolve
more efficiently to improve washing and rinsing
performance, and help to keep the interior of your
washer clean.
Using a regular detergent may cause excessive
sudsing and unsatisfactory performance.
IMPORTANT: Do not place or store laundry
products, such as detergent, bleach, or liquid
fabric softener, on top of your washer or dryer.
Wipe up any spills immediately. These products
can damage the finish and controls.`
Designed specially to use only
HE (High-Efficiency) detergent
The automatic dispenser consists of four
compartments which hold:
• Liquid chlorine bleach.
• Liquid fabric softener.
• Liquid or powdered detergent for pre-wash.
• Liquid or powdered detergent and color-
safebleach for main wash.
All laundry products can be added at once in
their respective dispenser compartments. They
will be dispensed at the appropriate time for the
most effective cleaning.
After adding the laundry products to the
dispenser, close the dispenser drawer.
To add detergent, bleach, and fabric softener to
the automatic dispenser:
Open the dispenser drawer.
1
Load the laundry products into the
2
appropriate compartments.
Slowly close the dispenser drawer to
3
avoid early dispensing of the laundry
products.
Liquid Chlorine
Bleach
Compartment
NOTE: It is normal for a small amount of water to
remain in the dispenser compartments at the end
of the cycle.
Liquid Fabric
Softener
Compartment
Insert
Liquid
Detergent
Cup
Pre-wash
Detergent
Compartment
Main Wash Detergent
Compartment
HOW TO USE
20
LOADING THE DISPENSER
Pre-wash Detergent Compartment
Add liquid or powdered detergent to this
compartment when using the pre-wash option.
Always use HE (High-Efficiency) detergent with
your washing machine.
• The amount of detergent added for the pre-wash
option is 1⁄2 the amount recommended for the
main wash cycle. For example, if the main wash
cycle requires one measure of detergent, add
1
⁄2 measure for the pre-wash option.
NOTE: If liquid detergent is to be used for the
main wash when using the pre-wash option, the
liquid detergent cup accessory must be used
in the main wash dispenser to prevent the main
wash liquid detergent from being dispensed
immediately.
Main Wash Detergent Compartment
This compartment holds laundry detergent
for the main wash cycle, which is added to
the load at the beginning of the cycle. Always
use HE (High-Efficiency) detergent with your
washing machine.
Never exceed the manufacturer’s
recommendations when adding detergent.
Using too much detergent can result in
detergent buildup in clothing and the washer.
Either powdered or liquid detergent may be used.
• When using liquid detergent, make sure the
liquid detergent cup and insert are in place.
Do not exceed the maximum fill line.
• When using powdered detergent, remove
the insert and liquid detergent cup from the
compartment. Powdered detergent will not
dispense with the liquid detergent cup and
insert in place.
NOTE: Liquid or powdered color-safe bleach
may be added to the main wash compartment
with detergent of the same type.
Liquid Bleach Compartment
This compartment holds liquid chlorine bleach,
which will be dispensed automatically at the
proper time during the wash cycle.
• Do not add powdered or liquid color-safe bleach
to this compartment.
• Always follow the manufacturer’s
recommendations when adding bleach. Do not
exceed the maximum fill line. Using too much
bleach can damage fabrics.
• Never pour undiluted liquid chlorine bleach
directly onto the load or into the drum. Fabric
damage can occur.
Fabric Softener Compartment
This compartment holds liquid fabric softener,
which will be automatically dispensed during the
final rinse cycle.
• Always follow the manufacturer’s
recommendations when adding fabric softener.
Do not exceed the maximum fill line. Using
too much fabric softener may result in stained
clothes.
• Dilute concentrated fabric softeners with warm
water. Do not exceed the maximum fill line.
• Never pour fabric softener directly onto the load
or into the drum.
Designed specially to use only
HE (High-Efficiency) detergent
ENGLISH
HOW TO USE
21
THE TIME AND STATUS DISPLAY
The time and status display shows the cycle progress and estimated time remaining, cycle options,
and other status messages for your washer.
C
A
B
A
ESTIMATED TIME REMAINING
When the START/PAUSE button is pressed,
the washer automatically detects the wash
load (weight) and optimizes the washing
time, based on the selected cycle and
options. The display will then indicate the
estimated time remaining for the selected
wash cycle.
B
CYCLE COMPLETION INDICATOR
This portion of the display shows which
stage of the wash cycle is currently
underway (LOAD SENSING, WASH, RINSE,
or SPIN).
NOTE: The cycle time displayed may appear
much longer than that of a top-loading
washer. The displayed time is for the
complete cycle, rather than just the agitation
portion of the cycle, as is typically shown on
a top-loading washer.
C
DOOR LOCK INDICATOR
Indicates that the door is locked. The washer
door will lock while the washer is operating.
The door can be unlocked by pressing the
START/PAUSE button to stop the washer.
NOTE: If the temperature in the washer is
too high, the door cannot be unlocked until
the washer has cooled. If the water level is
too high, select the DRAIN & SPIN cycle to
drain excess water. Do not try to force open
the door.
HOW TO USE
22
CYCLE SETTING BUTTONS
Each cycle has preset settings that are selected
automatically. You may also customize the settings
using the cycle setting buttons. Press the button
for that setting until the indicator light for the
desired value is lit.
The washer automatically adjusts the water level
for the type and size of wash load for best results
and maximum efficiency. It may seem there is no
water inside the drum in some cycles, but this is
normal.
NOTE: To protect your garments, not every WASH
TEMP., spin speed, soil level, or option is available
with every cycle. See the Cycle Guide for details.
WASH TEMP.
Selects the wash temperature for the
selected cycle.
Press the WASH TEMP. button until the
indicator light for the desired setting is lit.
• Select the water temperature suitable for the
type of load you are washing. Follow the fabric
care label for best results.
SOIL LEVEL
Adjusts the selected cycle to allow
more time for heavily soiled clothes
or less time for lightly soiled clothes.
Press the SOIL LEVEL button until the
indicator light for the desired setting is lit.
SIGNAL
Adjusts the end-of-cycle signal volume
or turns it off.
SPIN SPEED
The washer drum spins at up to1,200
RPM.
This extracts more water from clothes,
reducing drying time and saving
energy.
Press the SPIN SPEED button until the indicator
light for the desired setting is lit. Some fabrics,
such as delicates, require a slower spin speed.
ENGLISH
HOW TO USE
23
CYCLE OPTIONS BUTTONS
Your washing machine features several additional cycle options to customize cycles to meet your
individual needs. Certain buttons also feature a special function (see the following page for details)
that can be activated by pressing and holding that button for 3 seconds.
To Add Cycle Options to a Cycle:
Turn on the washer and turn the cycle
1
selector knob to select the desired cycle.
Use the cycle settings buttons to adjust the
2
settings for that cycle.
Add the desired cycle options by pressing the
3
button for that cycle (DELAY WASH, WATER
PLUS, and EXTRA RINSE) or by pressing
the OPTION button until the light next to the
desired option is lit.
Press the START/PAUSE button to start the
4
cycle. The washer will start automatically.
NOTE: To protect your garments, not every
wash temp., spin speed, soil level, or option
is available with every cycle. See the Cycle
Guide for details.
DELAY WASH
Once you have selected the cycle and
other settings, press this button to
delay the start of the wash cycle. Each
press of the button increases the delay
time by one hour, up to 19 hours.
EXTRA RINSE
This option will add an extra rinse
cycle to the selected cycle. Use this
option to help ensure the removal
of detergent or bleach residue from
fabrics.
WATER PLUS
Select this option to add extra water to
the wash and rinse cycles for superior
results, especially with large or bulky
items.
HOW TO USE
24
CYCLE OPTIONS BUTTONS (cont.)
Selecting Cycle Options with the OPTION
Button
Press the OPTION button to add one of
the following options to a cycle. Pressing
the button repeatedly will cycle through
the options.
NOTE: Only one of the following options can be
selected at a time.
PRE-WASH
Press the OPTION button to select
this option to add 15 minutes
prewash and spin cycle to the chosen cycle. This
is especially useful for heavily soiled items.
RINSE+SPIN
Select this option to rinse and spin a
load separately from a regular cycle.
This can be helpful in preventing fresh stains from
setting in fabrics.
SPECIAL FUNCTIONS
Certain buttons also activate special functions,
including CHILD LOCK.
CHILD LOCK
Use this option to prevent unwanted use
of the washer or to keep cycle settings
from being changed while the washer is
operating. Press and hold the OPTION
button for 3 seconds to activate or
deactivate CHILD LOCK.
The child lock indicator will be shown in the
display, and all buttons are disabled except the
POWER button.
Once CHILD LOCK is selected, the display will
alternate between CL and the time remaining.
NOTE: CHILD LOCK lasts after the end of the
cycle. If you want to deactivate this function, press
and hold the OPTION button for 3 seconds.
QUICK CYCLE
The QUICK CYCLE option has a very
short cycle time. Recommended
uses include freshening newly purchased clothing
or items that have been packed away.
STAIN CYCLE
Select this option for heavily stained
clothes, such as play clothes
or work clothes. Stain Cycle will add extra
wash time to the selected cycle, as well as an
additional rinse cycle.
TUB CLEAN
A buildup of detergent residue can
occur in the wash tub over time and
can lead to a mildewy or musty smell. The TUB
CLEAN cycle is specially designed to remove this
buildup. After the cycle has finished, Use the door
magnet to hold the door ajar so the tub can dry
thoroughly.
NOTE: Do NOT use this cycle with clothes, and
do NOT add detergent or fabric softener.
NOTE: If you use the TUB CLEAN cycle on a
monthly basis, the wash drum will be kept clean.
HAND WASH/WOOL
• Only woolen items that are designated as
“Machine-Washable” should be washed in this
washing machine.
• Wash only small loads for optimum fabric care
(less than 8 lbs.)
• Only neutral (wool safe) detergents should
be used. (Only a small quantity of detergent
is needed due to the small load size and low
volume of water in the cycle.)
• The HAND WASH/WOOL cycle uses a
gentle tumble action and low speed spin for
ultimate fabric care.
The wool wash cycle of this machine has been
approved by Woolmark for the washing of machine
washable Woolmark products provided that the
products are washed according to the instructions
®
on the garment label and those issued by the
manufacturer of this washing machine. M0807
ENGLISH
CARE AND CLEANING
25
REGULAR CLEANING
wWARNING:
• Unplug the washer before cleaning to avoid the risk of electric shock. Failure to follow this
warning can cause serious injury, fire, electrical shock, or death.
• Never use harsh chemicals, abrasive cleaners, or solvents to clean the washer.
They will damage the finish.
Cleaning the Exterior
Proper care of your washer can extend its life. The
outside of the machine can be cleaned with warm
water and a mild, nonabrasive household detergent.
Immediately wipe off any spills with a soft, damp
cloth.
IMPORTANT: Do not use methylated spirits, solvents,
or similar products.
Never use steel wool or abrasive cleansers; they can
damage the surface.
Care and Cleaning of the Interior
Use a towel or soft cloth to wipe around the
washer door opening, door seal, and door glass.
These areas should be kept clean to ensure a
watertight seal. Be sure to wipe under the inside
rubber seal to remove any moisture or soil.
Always remove items from the washer as soon
as the cycle is completed. Leaving damp items
in the washer can cause wrinkling, color transfer,
and odor. Run the TUB CLEAN cycle regularly to
remove detergent buildup and other residue.
NOTE: If you use the TUB CLEAN cycle on a
monthly basis, the wash drum will be kept clean.
Removing stains on the Door Seal
NOTE: Wear rubber gloves and eye protection while
performing the following procedure:
Dilute ¾ cup (177 ml) liquid chlorine bleach
1
with 1 gallon (3.8 L) of warm/hot water.
Use this solution to wipe down all surfaces of
2
the gasket to remove the deposits that are causing
any odor. (Be sure to fold back the lip of the gasket
to get under the edge where residue can build up.)
Wipe the gasket with a dry cloth.
3
After the cycle has ended, safely and conveniently
4
secure the door slightly ajar with a magnetic door
plunger to keep the door open. This will promote air
circulation and allow the interior of the machine to
dry.
Do not use undiluted bleach as this will damage the
gasket. Follow the manufacturer’s instructions for
proper use of bleach. If the gasket cannot be cleaned
properly, it should be replaced.
Read these instructions carefully before
beginning the TUB CLEAN cycle.
1
Open the door and remove any clothing in
the wash drum.
Open the dispenser drawer.
2
Add liquid chlorine bleach or tub cleaner.
3
Some powder or tablet tub cleaners which
are manufactured for this purpose can be
used.
(NOTE : Do not add any laundry detergent
or fabric softener to the drawer when using
TUB CLEAN.)
- If using liquid chlorine bleach
Add liquid chlorine bleach to the bleach
compartment of the drawer.
(NOTE : Do not exceed the maximum fill
line and do not pour undiluted liquid bleach
directly into the wash drum.)
- If using powder cleaner
Remove the liquid detergent cup and
add powder cleaner to the main wash
compartment of the drawer.
- If using tablet cleaner
Add tablet cleaner to the wash drum
directly.
(NOTE : Do not add tablet cleaner to the
drawer.)
Close the drawer and washer door.
4
Select TUB CLEAN and press START/PAUSE.
5
NOTE : It is recommended that TUB CLEAN
should be repeated monthly.
If mildew or musty smell already exists, run TUB
CLEAN for 3 consecutive weeks.
After TUB CLEAN is complete or when the washer
is not used, leave the washer door open for better
ventilation and drying inside of the washer.
CARE AND CLEANING
26
REGULAR CLEANING (CONT.) CLEANING THE WASHER
Storing the Washer
If the washer will not be used for an extended
period of time and is in an area that could be
exposed to freezing temperatures:
Turn off water supply tap.
1
Disconnect hoses from water supply and
2
drain water from hoses.
Plug the power cord into a properly grounded
3
electrical outlet.
Add 1 gallon of nontoxic recreational vehicle
4
(RV) antifreeze to the empty wash drum.
Close door.
Select the spin cycle and let washer spin for
5
1 minute to drain out all the water.
NOTE: Not all of the RV antifreeze will be
expelled.
Unplug the power cord, dry the drum interior
6
with a soft cloth, and close the door.
Remove the inserts from the dispenser. Drain
7
any water in compartments and dry the
compartments.
Store the washer in an upright position.
8
To remove the antifreeze from the washer
9
after storage, run washer through a complete
cycle using detergent. Do not add laundry!
Cleaning the Dispenser
The dispenser should be cleaned periodically
to remove buildup from detergent and other
laundry products.
1
Pull out the dispenser drawer until it stops.
Press the button in the center of the drawer
and pull to remove the drawer.
Removing lime buildup
If you live in an area with hard water, lime scale
can form on internal components of the washer.
Use of a water softener is recommended in areas
with hard water. If a descaler is used, make sure
that it is suitable for use in a washer, and run the
TUB CLEAN cycle before washing clothing.
Lime scale and other spots may be removed
from the stainless steel drum using a stainless
steel cleaner. Do NOT use steel wool or abrasive
cleansers; they can damage the surface.
Notice of tub clean activation
To clean up the tub, please select the tub clean
course. Please empty the tub and insert bleach
into the detergent dispenser and push the tub
clean button.
Keep door open
It is recommended to leave the door open after
finishing the laundry to keep the tub clean.
NOTE: Weekly cleaning of the detergent
dispenser will ensure problem free operation.
Remove the inserts from the drawer, and
2
clean them with warm water and a soft cloth
or brush to remove any residue or buildup.
Wipe out the inside of the drawer opening
with a damp cloth. Reassemble the drawer
and reinstall in the drawer opening.
NOTE: Do not use anything other than water
to clean the drawer, inserts, and drawer
opening. If any sort of household cleaner
drains into the interior of the washer, run a
RINSE+SPIN cycle before washing clothes.
ENGLISH
CARE AND CLEANING
27
MAINTENANCE
Cleaning the water inlet filters
If the washer detects that water is not entering
the dispenser, an error message will show on the
display. If you live in an area with hard water, this
may be caused by clogged inlet filters.
IMPORTANT: Use extreme care when removing
and cleaning the filters. If the filters cannot be
cleaned or are damaged, do NOT operate the
washer without the inlet filters. Contact LG
Customer Service or a qualified LG service
person.
IMPORTANT: Use ONLY the inlet hoses provided
by LG with this laundry product. Aftermarket
hoses are not guaranteed to fit or function
correctly. Other hoses may not tighten correctly
and could cause leaks. Subsequent damage to
product or property will not be covered under the
terms of LG’s warranty.
Inlet Filter
1
Turn off both water taps completely. Unscrew
the hot and cold water lines from the back of
the washer.
Carefully remove the filters from the water
2
inlets, and soak them in white vinegar
or a lime scale remover, following the
manufacturer’s instructions. Rinse thoroughly
before reinstalling.
Press the filters back into place and reattach
the water lines. Do NOT operate the washer
without the inlet filters.
CARE AND CLEANING
28
MAINTENANCE (cont.)
Cleaning the Drain Pump Filter
Lint and other objects may accumulate and clog
the drain pump filter. If the washer fails to drain
properly, unplug the washer and allow the water
to cool, if necessary, before proceeding.
Plug
①
②
Pump
Filter
1
Open the drain pump filter access panel.
Drain Hose
Unclip the drain hose and pull it out. Place
2
the end of the drain hose in a pan, bucket,
or floor drain to catch water.
3
Remove the plug from the drain hose, and
allow the water to drain completely.
Pump Filter
4
Twist the pump filter counterclockwise to
remove. Remove any lint and foreign objects
from the pump filter.
Reverse the above steps to reinstall the drain
pump filter and drain hose. Be sure to close
the cover panel when finished.
ENGLISH
TROUBLESHOOTING
29
NORMAL SOUNDS YOU MAY HEAR
The following sounds may be heard while the
washer is operating. They are normal.
Clicking:
Door lock relay when the door locks and unlocks.
Spraying or hissing:
Water spraying or circulating during the cycle.
Humming or gurgling:
Drain pump pumping water from the washer at
the end of a cycle.
Splashing:
Clothes tumbling in the drum during the wash
and rinse cycles.
BEFORE CALLING FOR SERVICE
Your Washer is equipped with an automatic error-monitoring system to detect and diagnose problems at an
early stage. If your washer does not function properly or does not function at all, check the following before
you call for service.
Problem Possible Causes Solutions
Rattling and
clanking noise
Thumping
sound
• Foreign objects, such as
keys, coins, or safety pins,
may be in drum or pump.
• Heavy wash loads may
produce a thumping sound.
• Washer load may be out
of balance.
• Stop washer and check drum and drain lter for
foreign objects. If noise continues after washer is
restarted, call for service.
• This is normal. If sound continues, washer is
probably out of balance.
• Stop and redistribute wash load.
Vibrating
noise
Water leaking
around washer
Excessive
sudsing
Staining
• Shipping bolts and/or packaging
materials not removed.
• Wash load may be unevenly
distributed in the drum.
• Not all leveling feet are resting
firmly on the floor.
• Floor not rigid enough.
• Fill hose connection is loose
at tap or washer.
• House drain pipes are clogged.
• Too much detergent or
incorrect detergent.
• Laundry products added directly to
the washer drum.
• Washer not unloaded promptly.
• Clothes not sorted properly.
• See Installation Instructions for removing shipping
bolts and packaging.
• Stop washer and rearrange wash load.
• Adjust the leveling feet. Make sure all four feet are in
firm contact with the floor while the washer is in the
spin cycle with a load.
• Make sure that the oor is solid and does not ex.
Refer to “Flooring” in the Installation section.
• Check hoses. Check and tighten hose connections.
• Unclog drain pipe. Contact a plumber if necessary.
• Reduce detergent amount or use low-sudsing
detergent.
Only use detergent with the HE
(High-Efficiency) logo.
• Load the laundry products into the dispenser.
• Always remove items from the washer as soon as the
cycle is completed.
• Always wash dark colors separately from light colors
and whites to prevent discoloration. If possible, do
not wash heavily soiled items with lightly soiled ones.
TROUBLESHOOTING
30
BEFORE CALLING FOR SERVICE (cont.)
Problem Possible Causes Solutions
Water in the washer
drains slowly or not
at all, or the display
shows:
Washer fills with
water slowly or not
at all, or the display
shows:
Washer will not
turn on
Washer won’t
spin, or the display
shows:
• Drain hose is bent, pinched,
or clogged.
• The drain lter is clogged.
• Water supply taps are not
open fully.
• Water line hoses are kinked,
pinched, or bent.
• Water inlet lters are clogged.
• Water pressure to tap or
house is too low.
• Power cord is not properly
plugged in.
• House fuse is blown, circuit
breaker has tripped, or power
outage has occurred.
• The door is not closed
properly.
• Make sure the drain hose is free of clogs, kinks, etc.,
and is not pinched behind or under the washer.
• Clean the drain lter. See the Care and Cleaning
section.
• Make sure that the water taps are open fully.
• Make sure the hoses are not kinked or pinched. Be
careful when moving the washer.
• Clean the inlet lters. See the Care and Cleaning
section.
• Check another faucet in the house to make sure that
household water pressure is adequate.
• Make sure that the plug is plugged securely into a
grounded, 3-prong, 120-VAC, 60-Hz. outlet.
• Reset circuit breaker or replace fuse. Do not increase
fuse capacity. If the problem is a circuit overload,
have it corrected by a qualified electrician.
• Make sure that the door is closed properly and press
the START/PAUSE button. After starting a cycle, it
may take a few moments before the drum begins to
turn or spin. The washer will not spin unless the door
is locked (DOOR LOCK will appear in the display).
• If the door is closed and locked and the open door
error message is displayed, call for service.
Door will not unlock
when cycle is
stopped or paused
Wash cycle time is
longer than usual
Musty or mildewy
odor in washer
• Interior temperature of washer
is too high.
• Water level in washer is too
high.
• The washer automatically
adjusts the wash time for
the amount of laundry, water
pressure, water temperature,
and other operating conditions.
• Incorrect or too much
detergent has been used.
• Inside of tub not cleaned
properly.
• The washer door has a safety lock to prevent burns.
Allow the washer to cool until the DOOR LOCK
indicator turns off in the display.
• Allow the washer to complete the programmed cycle,
or run the DRAIN & SPIN cycle to drain the water.
• This is normal. The washer adjusts cycle time
automatically to provide optimal results for the
selected cycle.
• Use only HE (High-Efciency) detergent in accordance
with the manufacturer’s instructions.
• Run the TUB CLEAN cycle regularly. Be sure to wipe
around and under the door seal frequently.
• Clean around door seal/glass to prevent odor or mildew:
1. wipe dry the door seal/glass and the door opening area.
2. wipe around the inner drum/door seal and the lower
door seal.
ENGLISH
TROUBLESHOOTING
31
BEFORE CALLING FOR SERVICE (cont.)
Problem Possible Causes Solutions
Wrinkling
The display shows:
• Washer not unloaded
promptly.
• Washer overloaded.
• Hot and cold water inlet
hoses are reversed.
• Load is too small.
• Load is out of balance.
• The washer has an imbalance
detection and correction
system. If individual heavy
articles are loaded (bath
mat, bath robe, etc.) and the
imbalance is too great, the
washer will make several
attempts to restart the spin
cycle. If an imbalance is still
detected, the washer will
stop and the error code will
be displayed.
• Always remove items from the washer as soon as the
cycle is complete.
• The washer can be fully loaded but the drum should
not be tightly packed, and the door should close
easily.
• Hot water rinse can set wrinkles in garments. Check
the inlet hose connections.
• Add 1 or 2 similar items to help balance the load.
• Rearrange items to help balance the load.
The display shows:
The display shows:
The display shows:
The display shows:
The display shows:
• Control error.
• Water level is too high due to
a faulty water valve.
• The water level sensor is not
working correctly.
• Thermal overload protection
circuit in the motor has been
tripped.
• A power failure has occurred. • Restart the cycle.
• Unplug the washer and call for service.
• Close the water taps, unplug the washer, and call for
service.
• Close the water taps, unplug the washer, and call for
service.
• Allow the washer to stand for 30 minutes to allow the
motor to cool; then restart the cycle. If the LE error
code still appears, unplug the washer and call for
service.
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