LG WD11020D1 Owner’s Manual

OWNER’S MANUAL

WASHING MACHINE

Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the washer is installed correctly and safely. Leave these instructions near the washer after installation for future reference.

WD11020D

WD11020D1

P/No.: MFL67085082

www.lg.com

P roduct Features

Protection against creases

With the alternate rotation of the drum, creased garments are minimized.

Built-in Heater

Internal heater automatically heats the water to the best temperature on selected cycles.

More economical by Intelligent Wash System

Intelligent Wash System detects the amount of load and then determines the optimum water level and washing time to minimize energy and water consumption.

Child Lock

The Child lock prevents children from pressing any button to change the settings during operation. The child lock can only be activated after the cycle has started.

Low noise speed control system

By sensing the amount of load and balance, it distributes the load to minimize the spinning noise level.

Direct Drive System

The advanced Brushless DC motor directly drives the drum without a belt and pulley.

C ontents
Warnings....................................................................................	3
Specifications.............................................................................	4
Installation..................................................................................	5
Care before washing................................................................	10
Adding detergent .....................................................................	11
Function ...................................................................................	13
How to use washer ..................................................................	14
Maintenance ............................................................................	21
Troubleshooting guide .............................................................	25

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W arnings

READ ALL INSTRUCTIONS AND EXPLANATION OF THE INSTALLATION BEFORE USE

For your safety, the information in this manual must be followed to minimize WARNING! the risk of fire or explosion, electric shock, or to prevent property damage,

personal injury, or loss of life.

IMPORTANT SAFETY INSTRUCTIONS

WARNING : To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions, including the following:

•Before installation, check for exterior damages. If it has, do not install.

•Do not install or store the washer where it will be exposed to the weather.

•Do not tamper with controls. Do not install the washer in any mobile application.

•Do not repair or replace any part of the washer or attempt any servicing unless specifically

recommended in the user-maintenance instructions or published user-repair instructions that you understand and have the skills to carry out.

•Keep the area underneath and around your appliances free of combustible materials such as lint, paper, rags, chemicals, etc.

•Close supervision is necessary if this appliance is used by or near children. Do not allow children to play on, with, or inside this or any other appliance.

•Keep small animals away from the appliance.

•Do not leave the washer door open.

An open door could entice children to hang on the door or crawl inside the washer.

•Never reach into washer while it is moving. Wait until the drum has completely stopped.

•The laundry process can reduce the flame retardant of fabrics.

•To avoid such a result, carefully follow the garment manufacturer’s wash and care instructions.

•Do not wash or dry articles that have been cleaned in, washed in, soaked in, or spotted with combustible or

explosive substances (such as wax, oil, paint, gasoline, degreasers, dry-cleaning solvents, kerosene, etc.) which may ignite or explode. Oil may remain in the tub after a whole cycle resulting in fire during drying where an internal dryer is fitted to the model.

So, do not load such contaminated clothes.

•Do not slam the washer door closed or try to force the door open when locked. This could result in damage to the washer.

•When the machine runs at high temperatures the front door may be very hot. Don’t touch it.

•To minimize the possibility of electric shock, unplug this appliance from the power supply or disconnect the washer at the household distribution panel by removing the fuse or switching off the circuit breaker before attempting any maintenance or cleaning.

•When unplugging power cord, do not pull out by grasping the cord. Otherwise, the power cord may be damaged.

•Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.

•Before discarding an old machine unplug it. Render the plug useless. Cut off the cable directly behind the appliance to prevent misuse.

•If the machine is submersed or subjected to water spray, always call for a Service technician as there will be a risk of electric shock and a fire hazard.

•Do not install on an elevated platform of any kind.

Do not push on the door when it is open as it could cause the unit to topple over or damage to the door itself.

SAVE THESE INSTRUCTIONS

GROUNDING INSTRUCTIONS

This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current. This appliance is equipped with a cord having an equipment-grounding conductor and grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinance.

•Do not use an adapter or otherwise defeat the grounding plug.

•If you don’t have the proper outlet, consult an electrician.

WARNING : Improper connection of the equipment-grounding conductor can result in risk of electric shock. Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance is properly grounded. Do not modify the plug provided with the appliance - if it does not fit the outlet, have a proper outlet installed by a qualified electrician.

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S pecifications

■ Name

: Front loading washing machine

■ Power supply

: 220-240V~,50Hz

■ Size

: 600mm(W) 550mm(D) 850mm(H)

■ Weight/Max.Watt

: 61 kg / 2100W

■ Wash capacity

: Refer to the Rating Label

■ Water consumption

: 60

■ Permissible water pressure

: 100-800kPa (1-8 bar)

■ Spin speed

: No Spin/400/800/1100

■The external hot water supply MUST NOT exceed 65°C

■Permissible cold water temperature : 4-25˚C

■No further backflow protection required for connection to the water supply.

The appearance and specifications may be varied without notice to improve the units quality.

Specifications subject to change by manufacturer.

■Accessories

Inlet hose(2EA)

Spanner

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I nstallation

Install or store where it will not be exposed to temperatures below freezing or exposed to the weather. Properly ground washer to conform with all governing codes and ordinances.

The base opening must not be obstructed by carpeting when the washing machine is installed on a carpeted floor.

In countries where there are areas which may be subject to infestation by cockroaches or other vermin, pay particular attention to keeping the appliance and its surroundings in clean condition at all times. Any damage which may be cause by cockroaches or other vermin will not be covered by the manufacturers warranty.

Transit bolts

The appliance is fitted with transit bolts to prevent internal damage during transport.

• Packing and all transit bolts must be removed before
using the washer.
When unpacking the base, be sure to remove the	Washer
additional packing support in the middle of the base
packing.
	Base Packing

Removing transit bolts

1. To prevent internal damage during transport, the special 4 bolts are locked. Before operating the washer, remove the bolts along with the rubber bungs.

•If they are not removed, it may cause heavy vibration, noise, malfunction and severe damage.

2. Unscrew the 4 bolts with the spanner supplied.

3. Take out the 4 bolts along with the rubber bungs by slightly twisting the bung. Keep the 4 bolts and the spanner for future use.

•Whenever the appliance is transported, the transit bolts must be refitted.

4. Close the holes with the caps supplied.

5

I nstallation

Installation place requirement

Positioning

Level floor :

Allowable slope under entire washer is 1˚

Power outlet :

Must be within 1.5 meters of either side of location of washer. Do not overload the outlet with more than one appliance.

Additional Clearance :

Allow 10cm of clearance at the rear of the machine and 2cm at each side.

Do not place or store laundry products on top of washer at any time.

Do not use pre wash stain remonal chemicals on or near the machine as they can damage the machines cabinet and control panel finish.

Do not install the washer on an elevated platform or stand.

Install the washer on a flat hard floor. Timber base and suspended type floors can cause excessive vibration and noise.

Make sure that air circulation around the washer is not impeded by carpets,rug etc.

•Never try to correct any unevenness in the floor with pieces of wood, cardboard or similar materials under the washer.

•If it is impossible to avoid positioning the washer next to a gas cooker or coal burning stove,an insulating panel(85x60cm) covered with aluminum foil on the side facing the cooker or stove,must be inserted between the two appliance.

•The washer must not be installed in rooms where the temperature can drop below 0°C.

•Please ensure that when the washer is installed, it is easily accessible for the service technician in the event of a breakdown.

•With the washer installed adjust all four feet using the transit bolt spanner provided ensuring the appliance is stable, and a clearance of approximately 20mm is left between the top of the washer and the underside of the work-top.

•Do not install or operate the washer in a concealed enclosure or cupboard.

•Smooth tiled surfaces or mosaic floor tiles can cause the machine to vibrate and move from it adjusted position. If such a problem exists, Fitting a self adhesive anti slip pad under each foot can help reduce this. These type of pads can be sourced from a hardware store.

6

I nstallation

■ Electrical connection

1. Do not use an extension cord or double adapter.

2. If the supply cord is damaged, it must be replaced by the manufacturer or its service agents in order to avoid a hazard. 3. Always unplug the machine and turn off the water supply after use.

4. Connect the machine to an earthed socket in accordance with current wiring regulations. 5. The appliance must be positioned so that the plug is easily accessible.

•Repairs to the washing machine must only be carried out by qualified personnel. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local service center

•Do not install your washing machine in rooms where temperature below freezing may occur. Frozen hoses may burst under pressure. The reliability of the electronic control unit may be impaired at temperatures below freezing point.

•If the appliance is delivered in the winter months and temperatures are below freezing : Place the washing machine at room temperature for a few hours before putting it into operation.

CAUTION

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.

This appliance is not intended or designed for use other than a domestic application.

CAUTION

CAUTION concerning the Power Cord

Most appliances recommend they be placed upon a dedicated circuit; that is, a single outlet circuit which powers only that appliance and has no additional outlets or branch circuits. Check the specification page of this owner's manual to be certain.

Do not overload wall outlets. Overloaded wall outlets, loose or damaged wall outlets, extension cords, frayed power cords, or damaged or cracked wire insulation are dangerous. Any of these conditions could result in electric shock or fire. Periodically examine the cord of your appliance, and if its appearance indicates damage or deterioration, unplug it, discontinue use of the appliance, and have the cord replaced with an exact replacement part by an authorized servicer.

Protect the power cord from physical or mechanical abuse, such as being twisted, kinked, pinched, closed in a door, or walked upon. Pay particular attention to plugs, wall outlets, and the point where the cord exits the appliance.

CAUTION

If this appliance is supplied from a cord extension set or electrical portable outlet device, the cord extension set or electrical portable outlet device must be positioned so that it is not subject to splashing or ingress of moisture.

■Washing Machine is to be connected to the water mains using new hose-sets and old hose-sets should not be used.

■Connecting water supply hose

Hot water tap

Cold

Cold Hot water tap

Water supply pressure must be between 100kPa and 100-800kpa (1-8 bar)

Don’t strip or crossthread when connecting Inlet hose to the valve.

If the water supply pressure is more than 800kPa, a pressure reducing device device should be installed.

•Two rubber seals are supplied with the water inlet hoses. They are used for preventing water leaks.

•Make sure the connection to taps is tight enough. Hand tighten only. Never use a leverage tool to tighten the hoses. A towel or cloth can be used to secure a firm grip on the hose ends.

•Periodically check the condition of the hose and replace the hose if necessary.

•Make sure that there is no kink on the hose and that it is not crushed.

NOTE After completing connection, if water leaks from the hose, repeat the same steps.	7
Use the most conventional type of tap for water supply.

I nstallation

This equipment is not designed for maritime use or for use in mobile installations such as caravans, aircraft etc.

Turn off the supply tap if the machine is to be left for any length of time (e.g. holiday), especially if there is no floor drain(gully) in the immediate vicinity.

When disposing of the appliance, cut off the mains cable, and destroy the plug Disable the door lock to prevent young children being trapped inside.

Packaging material (e.g. Films, Styrofoam) can be dangerous for children. There is a risk of suffocation !

Keep all packaging well away from children

Installation of drain hose

	about 100 cm
	about 145 cm
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•The drain hose should not be placed higher than 100 cm above the floor.

•Proper securing of the drain hose will protect the floor from damage due to water leakage.

•When the drain hose is too long, do not force it back into the washer. This will cause abnormal noise, internal damage and a water leak.

•When installing the drain hose into the to a sink. secure it tightly.

•Proper securing of the drain hose will protect the floor from damage due to water leakage.

Laundry tub
	Hose
	Retainer
	max. 100 cm
max. 100 cm	Tie
	strap

8

I nstallation

Level adjustment

1. Adjusting the washing machine level properly prevents excessive noise and vibration.

Install the appliance on a solid and level floor surface, preferably in a corner of the room.

NOTE Timber or suspended type flooring may contribute to excessive vibration and unblance errors.

Adjustable feet

Adjustable feet

Concrete floors

2.If the floor is uneven, adjust the adjustable feet as required. (do not insert pieces of wood etc. under the feet)

Make sure that all four feet are stable and resting on the floor and then check that the appliance is perfectly level. (use a spirit level)

After the washer is level, tighten the lock nuts up towards of the base of the washer. All lock nuts must be tightened.

NOTE It is recommended that this machine is not placed on an elevated surface. Such an installation can cause the machine

to fall and cause serious damage and injury.

Diagonal Check

When pushing down the edges of the washing machine top plate diagonally, the machine should not move up and down at all. (Please, check both of two directions)

If machine rocks when pushing the machine top plate diagonally, adjust the feet again.

•The installation surface must be clean, dry and level.

•Install washer on a flat hard floor.

Tile floors (Slippery floors)

•Position each foot on the Tread Mate and level the machine to suit. (Cut Tread Mate into 70x70 mm sections and stick the pieces on to the dry tile where machine is to be placed.)

Tread Mate is a self adhesive material used on ladders & steps that prevents slipping.

Wooden floors (Suspended floors)

• Wooden floors are particularly susceptible to vibration.

• To reduce vibration we recommend you place rubber cups under each foot, Rubber Cup at least 15mm thick under the washer, secured to at least 2 floor beams with

screws were possible.

•If possible install the washer in one of the corners of the room, where the floor is more stable.

Insert the rubber cups to reduce vibration.

You can obtain the rubber cups (p/no.4620ER4002B) from the LG spares dept.

Important!

•Proper placement and levelling of the washer ensure long,regular and reliable operation.

•The washer must be absolutely horizontal and stand firmly in position.

•It must not “Seesaw” across corners under load.

•The installation surface must be clean, free from floor wax and other lubricant coatings.

•Do not let the feet of the washer get wet. If feet of the washer get wet, slipping may occur.

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Separate clothes according to amount of soil. Separate white fabrics from colored fabrics.

Wash lint producers and lint collectors separately.

C are before washing

Preparations for the first wash

Select a cycle (COTTON 60°C, add a half load of detergent) allow the unit to wash

without clothing. This will remove residues and water from the drum that may have been left during manufacturing.

Caring before washing

1.Care Labels

Look for a care label on your clothes. This will tell you about the fabric content of your garment and how it should be washed.

2.Sorting

To get the best results, Sort clothes into loads that can be washed with the same wash cycle.

Water temperature and spin speed and different fabrics need to be washed in different ways.

Always sort dark colors from pale colors and whites. Wash separately as dye and lint transfer can occur causing discoloration of white etc. If possible, do not wash heavily soiled items with lightly soiled one.

Soil (Heavy, Normal, Light)

Color (White, Lights, Darks)

Lint (Lint producers, Collectors)

3.Caring before loading

Combine large and small items in a load. Load large items first. Large items should not be more than half the total wash load.

Do not wash single items. This may cause an out-of-balance load. Add at least two similar items.

• Check all pockets to make sure that they are empty. Items such as nails, hair clip, matches, pens, coins and keys can damage both your washer and your clothes.

• Pre treat dirt and stains by brushing a little detergent dissolved in water onto stains like collars and cuffs to help shift dirt.

• Close zippers, hooks and strings to make sure that these items don’t snag on other clothes.

• Check the folds of the flexible grey door gasket and remove any small articles,if any.

• Check inside of the drum and remove any left items in it from the previous wash.

• Remove any clothing or items on the flexible gasket to prevent clothing and the gasket from being damaged.

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