LG WD1013NDW User Manual

OWNER’S MANUAL

WASHING MACHINE

Before beginning installation, read these instructions carefully. This will simplify installation and ensure that the product is installed correctly and safely. Leave these instructions near the product after installation for future reference.

WD1013NDW WD1013NDE

MFL69306275

www.lg.com

TABLE OF CONTENTS

SAFETY INSTRUCTIONS ......................................03

Important Safety Instructions ............................................................... 04

INSTALLATION .......................................................08

Parts ....................................................................................................08

Accessories .........................................................................................08

Specifications ......................................................................................09

Installation Place Requirements .......................................................... 10

Unpacking and Removing Transit Bolts...............................................11

Using Anti-Slip Sheets (Optional) ........................................................12

Wooden Floors (Suspended Floors) .................................................... 12

Leveling the Appliance......................................................................... 13

Connecting Supply Hose ..................................................................... 13

Installing the Drain Hose .....................................................................16

This manual is produced for a group of products and may contain images or content different from the model you purchased.

This manual is subject to revision by the manufacturer.

OPERATION ...........................................................17

Using the Washing Machine ................................................................17

Sorting Laundry ...................................................................................18

Adding Cleaning Products ................................................................... 19

Control Panel ....................................................................................... 21

Programme Table ................................................................................22

Option Programme ..............................................................................25

SMART FUNCTIONS ..............................................29

Using LG SmartThinQ Application .......................................................29

Using Smart Diagnosis™ ....................................................................31

MAINTENANCE ......................................................32

Cleaning Your Washing Machine .........................................................32

Cleaning the Water Inlet Filter .............................................................32

Cleaning the Drain Pump Filter ...........................................................33

Cleaning the Dispenser Drawer...........................................................34

Tub Clean ............................................................................................34

Caution on Freezing During Winter ..................................................... 35

TROUBLESHOOTING ............................................37

Diagnosing Problems ..........................................................................37

Error Messages ...................................................................................41

SAFETY INSTRUCTIONS

The following safety guidelines are intended to prevent unforeseen risks or damage from unsafe or incorrect operation of the product.

The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as described below.

This symbol is displayed to indicate matters and operations that can cause risk. Read the part with this symbol carefully and follow the instructions in order to avoid risk.

WARNING

can cause serious injury or death.

CAUTION

can cause the minor injury or damage the product.

- This indicates that the failure to follow the instructions

WARNING

To reduce the risk of re, electric shock, or injury to persons when using

your product, basic safety precautions should be followed, including the following:

Children in the Household

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. Children should be supervised to ensure that they do not play with the appliance.

WARNING - To avoid a re

Do not wash clothes or items that have any contaminants of ammable

solvents or substances. Do not clean the product or expose it to

ammable substances.

Important Safety Instructions

WARNING

To reduce the risk of re, electric shock, or injury to persons when using

your product, basic safety precautions should be followed, including the following:

Installation

•Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has missing or broken parts, including a damaged cord or plug.

•This appliance should only be transported by two or more people holding the appliance securely.

•Do not install the appliance in a damp and dusty place. Do not install or store the appliance in any outdoor area, or any area that is subject to weathering conditions such as direct sunlight, wind, rain, or temperatures below freezing.

•Tighten the drain hose to avoid separation.

•If the power cord is damaged or the hole of the outlet socket is loose, do not use the power cord and contact an authorized service centre.

•This appliance must not be installed behind a lockable door, a sliding door or a door with a hinge on the opposite side to that of the appliance, in such a way that a full opening of the appliance door is restricted.

•Do not plug multiple outlets socket, an extension power cable or adapter with this appliance.

•This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least resistance for electric current.

•This appliance is equipped with a power cord having an equipment-grounding conductor and a grounding power plug. The power plug must be plugged into an appropriate socket outlet that is installed and grounded in accordance with all local codes and ordinances.

•Improper connection of the equipment-grounding conductor can result in risk of

electric shock. Check with a qualied electrician or service personnel if you are in

doubt as to whether the appliance is properly grounded.

•Do not modify the power cord provided with the appliance.If it does not t the

outlet, have a proper outlet installed by a qualied electrician.

Operation

•Do not attempt to separate any panels or disassemble the appliance. Do not apply any sharp objects to the control panel in order to operate the appliance.

•Do not repair or replace any part of the appliance. All repairs and servicing must

be performed by qualied service personnel unless specically recommended in

this Owner’s Manual. Use only authorized factory parts.

•Keep the area underneath and around your appliances free of combustible materials such as lint, paper, rags, chemicals, etc.

•Do not put animals, such as pets into the appliance or allow children to play with the appliance.

•Do not leave this appliance door open. Children may hang on the door or crawl inside the appliance, causing damage or injury.

•Use new hoses or hose-set supplied with the appliance. Reusing old hoses can cause a water leak and subsequent property damage.

•Never reach into this appliance while it is operating. Wait until the drum has completely stopped.

•Do not put in, wash or dry clothing articles that have been cleaned in, washed in, soaked in, or spotted with combustible or explosive substances (such as wax, oil, paint, gasoline, degreasers, drycleaning solvents, kerosene, vegetable oil, cooking

oil, etc.). Improper use can cause re or an explosion.

•In case of ood, disconnect the power plug and contact the LG Electronics customer information centre.

•Do not lean or push down on the door excessively, when the appliance door is open.

•Do not touch the door during steam or drying programmes.

•Do not use ammable gas and combustible substances (benzene, gasoline, thinner, petroleum, alcohol, etc.) near the appliance.

•If the drain hose or supply hose is frozen during winter, use it only after thawing.

•Keep all washing detergents, softener and bleach away from children.

•Do not touch the power plug or the appliance controls with wet hands.

•When pulling out the power plug from an outlet, hold the power plug, not the cable.

•Do not bend the power cable excessively or place a heavy object on it.

•Do not wash rugs, mats, shoes or pet blankets, or any other items other than clothes or sheets, in this machine.

•This appliance must only be used for domestic household purposes and should not be used in mobile applications.

•If there is a gas leakage (isobutane, propane, natural gas, etc.), do not touch the appliance or power plug and ventilate the area immediately.

Maintenance

•Securely plug the power plug in the socket outlet after completely removing any moisture and dust.

•Disconnect the power cord before cleaning the appliance. Turning the unit off into stand by mode from the front panel will not isolate the mains supply from the appliance.

•Never unplug the appliance by pulling on the power cable. Always grip the power

plug rmly and pull straight out from the socket outlet.

•Do not spray the water inside or outside the appliance to clean it.

Technical Safety for Using the Dryer

•Do not dry unwashed items in the appliance.

•Items that have been soiled with substances such as cooking oil, vegetable oil, acetone, alcohol, petroleum, kerosene, spot removers, turpentine, waxes and wax removers should be washed in hot water with an extra amount of detergent before being dried in the appliance.

•Fabric softeners, or similar products, should be used as specied by the fabric softener instructions.

•Remove all objects from pockets such as lighters and matches.

•Never stop this appliance before the end of the drying cycle unless all items are quickly removed and spread out so that the heat is dissipated.

•This appliance is not to be used if industrial chemicals have been used for cleaning.

•Items such as foam rubber (latex foam), shower caps, waterproof textiles, rubber

backed articles and clothes or pillows tted with foam rubber pads should not be

dried in this appliance.

•Oil-affected items can ignite spontaneously, especially when exposed to heat sources such as in a tumble dryer. The items become warm, causing an oxidation reaction in the oil. Oxidation creates heat. If the heat cannot escape, the items can

become hot enough to catch re. Piling, stacking or storing oil-affected items can prevent heat from escaping and so create a re hazard.

•If it is unavoidable that fabrics that contain vegetable or cooking oil or have been

contaminated by hair care products be placed in a tumble dryer they should rst

be washed in hot water with extra detergent – this will reduce, but not eliminate, the hazard.

Disposal

•Before discarding an old appliance, unplug it. Cut off the cable directly behind the appliance to prevent misuse.

•Dispose of all packaging materials (such as plastic bags and styrofoam) away from children. The packaging material can cause suffocatoion.

•Remove the door before disposing of or discarding this appliance to avoid the danger of children or small animals getting trapped inside.

•Before the washing machine is removed from service or discarded, remove the lid to prevent children from climbing inside.

INSTALLATION

Parts

Transit bolts

Power plug

Drawer

Control panel

Drum

Door

Drain hose

Drain plug

Drain pump lter

Cover cap

(Location may vary depending on products)

Adjustable feet

Accessories

Cold supply hose (1EA)

(Option: Hot (1EA))

Anti–slip sheets (2EA)

(Optional)

Spanner Elbow bracket

(for securing drain hose)

Caps for covering transit bolt holes Tie strap

(Optional)

Specications

Model WD1013NDW WD1013NDE

Wash Capacity 13 kg

Power Supply 220 - 240 V~, 50 Hz

Size 645 mm (W) x 770 mm (D) x 940 mm (H)

Product Weight 77 kg

Max. Watt 1900 - 2100 W

Permissible Water pressure 0.1 - 0.8 MPa (1.0 - 8.0 kgf / cm²)

•Appearance and specications may change without notice to improve the quality of the product.

•The external hot water supply MUST NOT exceed 65°C.

•No further backow protection required for connection to the water supply.

•Permissible cold water temperature : 4 - 25°C

Installation Place Requirements

Location

0.5

Level Floor :

Allowable slope under the entire appliance

is 1°.

Power Outlet :

Must be within 1.5 meters of either side

of the location of the appliance.

•Do not overload the outlet with more than one appliance.

Additional Clearance :

For the wall, 10 cm: rear

/2.5 cm: right & left side

•Do not place or store laundry products on top of the appliance at any time.

•These products may damage the nish or controls.

•Do not install your appliance in rooms where freezing temperatures may occur. Frozen hoses may burst under pressure. The reliability of the electronic control unit may be impaired at temperatures below freezing point.

•Ensure that when the appliance is installed, it is easily accessible for an engineer in the event of a breakdown.

•With the appliance installed, adjust all four feet using the transit bolt spanner provided to ensure the appliance is stable, and a clearance of approximately 5 mm is left between the top of the appliance and the underside of any work-top.

•If the appliance is delivered in winter and temperatures are below freezing, place the appliance at room temperature for a few hours before putting it into operation.

WARNING

•This equipment is not designed for maritime use or for use in mobile installations such as caravans, aircraft etc.

WARNING

•The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

Positioning

•Install the appliance on a at hard oor. Do not install the appliance on an elevated surface or stand unless it is supplied by LG electronics for this model.

•Make sure that air circulation around the appliance is not impeded by carpets, rugs, etc.

•Never try to correct any unevenness in the oor with pieces of wood, cardboard or similar materials under the appliance.

•If it is impossible to avoid positioning the appliance next to a gas cooker or coal burning stove, an insulation (85x60 cm) covered with aluminum foil on the side facing the cooker or stove must be inserted between the two appliances.

Electrical Connection

•Do not use an extension cord or double adapter.

•Always unplug the appliance and turn off the water supply after use.

•Connect the appliance to an earthed socket in accordance with the current wiring regulations.

•The appliance must be positioned so that the plug is easily accessible.

•Repairs to the appliance must only be carried out

by qualied personnel. Repairs carried out by

inexperienced persons may cause injury or serious malfunctioning. Contact your local service centre.

Unpacking and Removing Transit Bolts

Lift the appliance off the foam base.

•After removing the carton and shipping material, lift the appliance off the foam base. Make sure the tub support comes off with the base and is not stuck to the bottom of the appliance.

•If you must lay the appliance down to remove the carton base, always protect the side of the appliance and lay it carefully on its side. Do not lay the appliance on its front or back.

Tub Support

(Optional)

Carton base

Install the hole caps.

•Locate the hole caps included in the accessory pack and install them in the shipping bolt holes.

Cap

NOTE

•Save the bolt assemblies for future use. To prevent damage to internal components, Do not transport the washing machine without reinstalling the transit bolts.

•Failure to remove transit bolts and retainers may cause severe vibration and noise, which can lead to permanent damage to the washing machine. The cord is secured to the back of the washing machine with a shipping bolt to help prevent operation with transit bolts in place.

Remove the bolt assemblies.

•Starting with the bottom two transit bolts, use the spanner (included) to fully loosen all transit bolts by turning them counterclockwise. Remove the bolt assemblies by wiggling them slightly while pulling them out.

Retainer

Transit

bolt

Using Anti-Slip Sheets (Optional)

Wooden Floors (Suspended

If you install the appliance on a slippery surface, it may move because of excessive vibration. Incorrect leveling may cause malfunction through noise and vibration. If this occurs, install the anti-slip sheets under the leveling feet and adjust the level.

Clean the oor to attach the anti-slip sheets.

•Use a dry rag to remove and clean foreign objects and moisture. If moisture remains, the anti-slip sheets may slip.

Adjust the level after placing the appliance in the

installation area.

Place the adhesive side of the anti-slip sheets on

the oor.

•It is most effective to install the anti-slip sheets

under the front legs. If it is difcult to place the

pads under the front legs, place them under the back legs.

This side up

Adhesive side

Ensure the appliance is level.

•Push or rock the top edges of the appliance gently to make sure that the appliance does not rock. If the appliance rocks, level the appliance again.

Floors)

•Wooden oors are particularly susceptible to vibration.

•To reduce vibration we recommend you place rubber cups at least 15 mm thick under each foot of the

appliance, secured to at least two oor beams with

screws.

Rubber Cup

•If possible install the appliance in one of the corners of

the room, where the oor is more stable.

•Fit the rubber cups to reduce vibration.

NOTE

•Proper placement and leveling of the washing machine will ensure long, regular, and reliable operation.

•The washing machine must be 100% horizontal and

stand rmly in position.

•It must not ‘Seesaw’ across corners under the load.

•The installation surface must be clean, free from oor wax and other lubricant coatings.

•Do not let the feet of the washing machine get wet. Failure to do so may cause vibration or noise.

•You can obtain rubber cups (p/no.4620ER4002B) from the LG Service Centre.

•Do not place the washer on an elevated surface, plinth or stand, unless the stand is manufactured by LG and is intended for use with this model.

NOTE

•You can obtain anti-slip sheets from the LG Service Centre.

Leveling the Appliance

Connecting Supply Hose

If the oor is uneven, turn the adjustable feet as required

(Do not insert pieces of wood etc. under the feet). Make

sure that all four feet are stable and resting on the oor

and then check that the appliance is perfectly level (Use a spirit level).

•Once the appliance is level, tighten the lock nuts up towards the base of the appliance. All lock nuts must be tightened.

Raise

Lock nut

Lower

Tighten all 4

lock nuts securely

Diagonal Check

•When pushing down the edges of the top plate diagonally, the appliance should not move up and down at all (Check both directions). If the appliance rocks when pushing the machine top plate diagonally, adjust the feet again.

•Water supply pressure must be between 0.1 MPa and

0.8 MPa (1.0‒8.0 kgf/cm2).

•Do not strip or crossthread when connecting supply hose to the valve.

•If the water supply pressure is more than 0.8 MPa, a decompression device should be installed.

•Periodically check the condition of the hose and replace the hose if necessary.

Checking the Rubber Seal on the Supply Hose

Two rubber seals are supplied with the water supply hoses. They are used for preventing water leaks. Make sure

the connection to taps is sufciently tight. Do not over

tighten the hoses with any mechanical device.

Hose connector

Rubber seal

NOTE

•Timber or suspended type ooring may contribute to excessive vibration and unbalance errors and malfunctions.

Hose connector

Rubber seal

Connecting Hose to Water Tap

Connecting Screw-Type Hose to Tap with

Thread

Screw the hose connector onto the water supply tap.

Push the adapter onto the end of the tap so that

the rubber seal forms a watertight connection.

Tighten the four xing screws.

Push the supply hose vertically upwards so that the

rubber seal within the hose can adhere completely to the tap and then tighten it by screwing it to the right.

Connecting Screw-Type Hose to Tap Without

Thread

Loose the four xing screws.

Upper

connector

Fixing screw

Remove the guide plate if the tap is too large to t

the adapter.

Guide plate

Rubber seal

Plate

Supply

hose

Connecting One Touch Type Hose to Tap

Without Thread

Unscrew the adapter ring plate and loose the four

xing screws.

Ring plate

Remove the guide plate if the tap is too large to t

the adapter.

Guide plate

Push the adapter onto the end of the tap so that

the rubber seal forms a watertight connection.

Tighten the four xing screws and the adapter ring

plate .

Pull the connector latch plate down, push the

supply hose onto the adapter, and release the connector latch plate. Make sure the adapter locks into place.

Latch plate

Connecting Hose to Appliance

Attach the hot water line to the hot water supply on the back of the washer. Attach the cold water line to the cold water supply on the back of the washer.

NOTE

•After completing connection, if water leaks from the hose, repeat the same steps. Use the most conventional type of tap for the water supply. In case the tap is square or too big, remove the guide plate before inserting the tap into the adaptor.

NOTE

•After connecting the supply hose to the water tap,

turn on the water tap to ush out foreign substances

(dirt, sand, sawdust, and etc.) in the water lines. Let the water drain into a bucket, and check the water temperature.

Using the Horizontal Tap

Horizontal tap

Extension tap

Square tap

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