Included in the box with your phone are separate information leaflets. These
leaflets provide you with important information regarding your new device.
Please read all of the information provided. This information will help you to
get the most out of your phone, reduce the risk of injury, avoid damage to
your device, and make you aware of legal regulations regarding the use of
this device.
It’s important to review the Product Safety and Warranty Information guide
before you begin using your new phone. Please follow all of the product
safety and operating instructions and retain them for future reference.
Observe all warnings to reduce the risk of injury, damage, and legal
liabilities.
1
Table of Contents
2
Important Customer Information...............................................1
Help
Setting Up Your Phone
Install the SIM Card and a Memory Card
Charging Your Phone
Optimizing Battery Life
Turning Your Phone On and Off
Anti-Theft Guide
Touch Screen
Getting to Know the Home Screen
Apps: How to View, Open, and Switch
Entering text
Capturing a Screenshot
Phone’s Status Icons
Managing Notifications
Setting Your Lock Screen
Making collage wallpapers
Fingerprints and Security
Always-on Display
Multi-Tasking
Consumer Information About Radio Frequency Emissions ......................... 160
Consumer Information on SAR
FCC Hearing-Aid Compatibility (HAC) Regulations for Wireless Devices
Caution: Avoid potential hearing loss.
TIA Safety Information
Safety Information
FDA Consumer Update
NOTES • All screen shots in this guide are simulated. Actual displays may vary.
• Instructions to perform tasks in this guide are based on the default settings and may
change depending on the mode and software version on your phone.
Recent apps button
Home button
1. Proximity/Ambient light sensorSenses proximity toward other objects
(such as your head) so that tap commands are not accidentally activated
during a call or when carried inside a pocket. It also employs an ambient
sensor which measures the surrounding light and adjusts the LCD
brightness to provide a vivid screen.
NOTE Don't block the sensor or near the sensor to avoid problems with the touch screen.
2. Front cameraUse to take pictures and record videos of yourself. You can
also use this for video chatting. Keep it clean for optimal performance.
3. Back buttonReturns to the previous screen. Also closes pop-up items,
such as menus, dialog boxes and the on-screen keyboard.
4. EarpieceLets you hear callers and automated prompts.
The Basics
6
5. SIM/microSD card slotInsert the SIM card and an optional memor y
card (not included) for file storage. See Install the SIM Card and a Memory Card on pages 10 and 12 for more information.
6. Recent apps buttonDisplays recently used applications. If you touch
and hold this button while viewing an app, it activates the Multi-Window
feature.
NOTE The Multi-Window feature cannot be activated from the Home screen, the Recent apps
screen, or the Camera app.
7. Home buttonReturns to the Home screen from any screen. If you touch
and hold this button, it opens the Google app.
Rear View
Back cameras
(wide-angle
camera and
standard camera)
Flash
Power/Lock button,
Fingerprint sensor
Volume buttons
NFC touchpoint
Wireless
charging spot
8. Back cameras (wide-angle camera and standard camera)Use to
take photos and record videos. Keep it clean for optimal performance.
9. FlashBrightens up the captured image or recorded video in low-light
environments.
10. Power/Lock button, Fingerprint sensorPress to turn off the screen
backlight and lock the screen, or turn the screen backlight back on.
The Basics
Press and hold to turn the phone on/off, restart it, and activate/
deactivate Airplane mode. It also allows you to record and use
fingerprints to secure your phone.
11. NFC touchpointTap the back of your phone to an NFC tag or another
NFC compatible device in this location to transfer data between them.
NOTE Don't cover the proximity sensor with a protection film, pouch, or protection case not
authorized by LG as they may cause the device to malfunction.
12. Volume buttonsPress to adjust the ringer, the media volumes, or the
in-call volume during a call. They can also activate the camera shutter
and access shortcuts when enabled in the Settings menu.
13. Wireless charging spotThis device is compatible with wireless
charging devices approved by LG, which are sold separately.
Top and Bottom Views
Microphone
Headset jack
7
Microphone
USB/Charger port
Speaker
14. MicrophoneTransmits your voice to the other caller. It’s also used for
voice-activated functions.
15. Headset jackAllows you to plug in an optional headset for convenient,
hands-free conversations or recording your voice using the HD Audio
Recorder app. You can also plug in headphones to listen to music.
16. MicrophoneTransmits your voice to the other caller. It’s also used for
voice-activated functions.
1 7. USB/Charger portAllows you to connect the phone and the USB
Type-C cable for use with the charger adapter, or other compatible
accessories.
18. SpeakerUse to listen to audio (e.g., music, videos, sound clips,
speakerphone, etc.) from the rear speaker instead of the earpiece.
The Basics
8
Help
The Help app allows you to quickly and conveniently view information about
your phone, including how-to tutorials, Icon glossar y, etc.
To access Help, tap the Home buttonHelp .
> swipe left, if necessary > tap
The Basics
Setting Up Your Phone
Correctly charge the batter y that came with your device.
Charge the Phone
Before turning on your phone, charge it fully.
Your phone comes with a fast charging charger and a USB Type-C cable.
Plug one end of the USB Type-C cable to the USB/charger port (as shown
below) and the other end into the charger. Then plug the charger into an
outlet.
9
WARNING! • Don't charge your phone while it or the charging cable is wet. This can cause fire,
electric shock, injury or damage to your phone.
• Only use approved chargers with your device. Incompatible chargers or t ampering
with the charging port could damage your device and void the warranty.
• Your device has an internal rechargeable battery. For your safety, do not remove
the embedded battery.
Precautions when using the device
Make sure to use the USB cable provided; do not use third party USB
cables or chargers with your device. The LG limited warranty does not
cover the use of third party accessories.
Failure to follow the instructions in this guide and improper use may
damage the device.
The Basics
10
Install the SIM Card and a Memory Card
SIM card/microSD card slot location
SIM Card
microSD Card
WARNING! • Be careful with the ejection pin since it has a sharp edge.
• If you insert the card tray into your device while the card tray is wet, your device
may be damaged. Always make sure the card tray is dry.
NOTEIn order for the water-resist ant and dust-resistant features to work effectively, the
card tray must be inserted correctly.
The Basics
Replacing the SIM card
The SIM card is pre-installed in your smartphone. If you need to replace
your SIM card, refer to the following instructions.
1. Turn the phone off and, with the phone’s screen facing up, insert the tool
that came with your phone into the hole on the SIM/microSD card tray to
partially eject the tray. Then, carefully pull the card tray out.
2. Remove the SIM card from the card tray.
3. Place the SIM card on the card tray with the gold contacts facing
downwards. Make sure that card is positioned as shown in the image
above.
4. Carefully insert the card tray back into the slot and close it.
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12
Inserting a memory card
Insert the memory card into your device.
The device can support up to a 2 TB microSD card. Depending on the
memory card manufacturer and type, some memory card may not be
compatible with your device.
1. Turn the phone off and, with the phone’s screen facing up, insert the tool
that came with your phone into the hole on the SIM/microSD card tray to
partially eject the tray. Then, carefully pull the card tray out.
2. Insert the microSD card with the gold contacts facing down and toward
the phone (as shown above).
3. Carefully insert the card tray back into the slot and close it.
NOTES• The microSD card is sold separately.
• The memory card can be easily damaged by improper operation. Please be careful
when inserting, removing, or handling it.
WARNING! Some memory cards may not be fully compatible with the device. If you use an
incompatible card, it may damage the device or the memory card, or corrupt the
data stored in it.
The Basics
Removing the memory card
1. Unmount a memory card.
Tap the Home button > swipe left, if necessary > tap Settings
> Storage > the Eject icon .
2. Turn the phone off, insert the ejection pin into the hole on the SIM/
Memory card tray and pull until the card tray pop out (as demonstrated in
the previous instructions).
3. Carefully pull the memor y card out to remove it.
WARNING! Do not remove the memory card while the device is transferring or accessing
information. This may cause data to be lost or corrupted, or may damage the
memory card or the device. LG is not responsible for losses that result from the
abuse or improper use of memory cards, including the loss of data.
Tempered glass parts
Tempered glass parts of this device are not permanent and they may wear
out over time.
If you drop your device on a hard surface or subject it to severe impact,
the tempered glass may be damaged. If this happens, stop using your
device immediately and contact an LG Customer Service Center.
You can purchase protective cases to protect your device from damage.
Note that these protective cases are not covered under the warranty
service provided by LG Electronics and safety is not guaranteed.
13
The Basics
14
Charging Your Phone
Your phone comes with a USB Type-C cable and a charger adapter. You can
connect them together and charge from a power outlet, or you can use the
USB Type-C cable alone to charge from your computer. Correctly orient the
plugs before insertion to avoid damaging your cable, adapter, and/or ports.
NOTES• Please only use an approved charging accessory to charge your LG phone.
1. Correctly orient the USB Type-C cable with the charger adapter and
connect them. As shown below, both the 3 dots on the USB Type-C
cable and the LG logo on the adapter will face toward you.
2. The USB/Charger Type-C port is located at the bottom of the phone.
Insert the cable's plug in the port.
3. Plug the charger adapter into a power outlet to begin charging.
Improper handling of the USB/Charger Type-C port, as well as the use of an
incompatible charger, may cause damage to your phone and void the warranty.
• This device is also compatible with wireless charging devices approved by LG,
which are sold separately.
• A charging adapter that supports fast charging is included with the product.
• The fast charging feature may not work if a fast charging adapter other than the
genuine adapter provided with the product is used.
USB Type-C Cable
Charger Adapter
The Basics
Charging with the USB Type-C Cable
USB Type-C Cable
You can use your computer to charge your phone. To be able to charge with
the USB Type-C cable alone, you need to have the necessar y USB drivers
installed on your PC first. Connect one end of the USB Type-C cable to the
USB/Charger Type-C port on your phone (as shown above) and connect the
other end to a USB port on your PC. It’s best to use the rear USB port when
connecting to a desktop PC. The USB hub should be powered by an
external power source.
NOTEYou may experience a slower charging rate when charging from your computer.
Precautions when using the device
Make sure to use the USB cable provided; do not use third party USB
cables or chargers with your device. The LG limited warranty does not
cover the use of third party accessories.
Failure to follow the instructions in this guide and improper use may
damage the device.
15
The Basics
16
Using the battery efficiently
Battery lifespan may decrease if you keep many apps and functions running
simultaneously and continuously. Cancel background operations to increase
battery life. To minimize battery consumption, follow these tips:
Turn off the Bluetooth® or Wi-Fi network function when not using them.
Set the screen timeout to as short a time as possible.
Minimize the screen brightness.
Set a screen lock when the device is not used.
Check the battery usage details and close any downloaded apps that are
draining the battery.
The Basics
Optimizing Battery Life
You can extend your battery’s life between charges by turning off features
that run in the background. You can also monitor how apps and system
resources consume battery power.
Tips to extend the life of your battery
Reduce the screen brightness and set a shorter screen timeout.
Turn off radio communications (such as Wi-Fi, Bluetooth®, GPS, etc.) that
you're not actively using. (Note that the GPS receiver is only turned on
when you’re using an app that makes use of it.)
Turn off automatic syncing for Gmail, Calendar, Contacts, and other apps
if you don’t need it.
NOTEAllowing other devices to use your device's hotspot connection will drain your
To check the battery charge level
Tap the Home button > swipe left, if necessary > tap Settings >
Battery.
The battery level (as a percentage of fully charged) and the battery status
(Charging) is displayed at the top of the screen.
Enable the Battery percentage on Status Bar switch to display the
percentage of remaining battery charge on the Status Bar next to the
battery icon.
Tap Battery saver to view and/or modify your Battery saver settings.
To monitor and control what uses the battery
The Battery usage screen allows you to see which apps are consuming the
most battery power. Information on this screen allows you to identify
downloaded apps you may want to turn off when not being used, so you
can get the most out of your battery power.
Tap the Home button > swipe left, if necessary > tap Settings >
Battery > Battery usage.
OR
battery more quickly.
17
The Basics
18
Tap the Home button > swipe left, if necessary > tap Settings >
About phone > Battery > Battery usage.
The top of the Battery usage screen displays a usage graph and below it,
battery usage times. It lists all of the apps or services using battery
power from the greatest amount of energy used to the least amount.
Tap an app or service in the Battery usage screen to see details about its
power consumption. Different apps or services offer different kinds of
information, and they may even include options to modify the settings so
you can reduce power consumption by that app (or stop running the
app).
Battery saver
Battery saver changes certain settings to conserve battery power until you
can recharge your phone. If you turn Battery saver On, it will automatically
activate when the battery charge level drops to the level you set. If Battery
saver is off, you’ll be prompted to turn on Battery saver when the batter y
reaches low levels.
Tap the Home button > swipe left, if necessary > tap Settings >
Battery > Battery saver.
From the Battery saver screen, tap Turn Battery saver on, then select to
activate Battery saver immediately, or when the charge drops to 5% or
15%. If you turn off Batter y saver, when the battery charge becomes low,
a notification prompts you to turn it on.
You can also choose to block the use of the Always-on display feature by
enabling Block use of Always-on display.
After you modify the Battery saver settings to your preferences, tap the
Battery saver switch to toggle it On (blue) or Off (gray).
The Basics
Turning Your Phone On and Off
Turning your phone on
Press and hold the Power/Lock button for a couple of seconds until
the screen turns on.
Turning your phone off
1. Press and hold the Power/Lock button until the Phone options appear.
2. Tap Power off.
3. Tap POWER OFF to confirm that you want to turn off the phone.
Turning the screen on using the KnockON feature
The KnockON feature allows you to double-tap the screen to easily turn the
screen on or off.
Quickly double-tap the center of the dark screen to turn on the backlight.
Quickly double-tap the Status Bar, an empty area on the Home screen,
or the Lock screen to turn the screen off.
NOTEThe backlight will not turn on if the proximity sensor is covered.
Turning the screen on using the Knock Code feature
You can unlock the screen by creating your own Knock Code. When the
screen is locked, you can directly access the Home screen by tapping the
screen in a specified sequence.
Unlock the screen by inputting the Knock Code you have created. Input
your Knock Code(from 6 to 10 taps) on the touch screen when the
screen is turned off.
Setting up the Knock Code feature
1. Tap the Home button > swipe left, if necessary > tap Settings >
Lock screen.
2. Tap Select screen lock > Knock Code.
3. Tap the squares in a pattern (from 6 to 10 taps) to set your Knock Code,
tap DONE, enter it again, then tap CONFIRM.
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The Basics
20
To unlock the Lock Screen
If you don’t use the phone for a while, the screen and backlight will turn off
to conserve battery power. To unlock the phone’s default Lock screen:
NOTEThe default Lock screen simply locks the screen to prevent unintentional actions. For
1. Turn the screen on.
OR
2. From the center of the screen, swipe in any direction to unlock it.
NOTEYou can set the shortcut apps you want in the Lock screen settings.
more security to guard against unauthorized use, you can set an unlock requirement
(such as a Knock Code, pattern, PIN, password, or fingerprint) that will need to be
entered to unlock it.
Press the Power/Lock button .
Quickly double-tap the center of the screen (KnockON).
To use a shortcut, swipe upward across the shortcut icon (at the
bottom of the screen). The screen will unlock and launch the app.
The Basics
Anti-Theft Guide
You can set up your device to prevent other people from using it if it’s been
reset to factory settings without your permission. For example, if your
device is lost, stolen, or wiped, only someone with your Google Account or
screen lock information can use the device.
All you need to make sure your device is protected is:
Set a screen lock: If your device is lost or stolen but you have a screen
lock set, the device can’t be erased using the Settings menu unless your
screen is unlocked.
Add your Google Account on your device: If your device is wiped but
you have your Google Account on it, the device can’t finish the setup
process until your Google Account information is entered again.
After your device is protected, you’ll need to either unlock your screen or
enter your Google Account and password if you need to do a factory reset.
This ensures that you or someone you trust is doing the reset.
NOTEDo not forget your Google Account and password you had added to your device
prior to performing a factory reset. If you can't provide the account information
during the setup process, you won't be able to use the device at all after performing
the factory reset.
Touch Screen
Your touch screen provides an excellent way to interact with and use your
Android™ phone. With the touch of your finger, you can download and use
available apps, make menu selections, and access data saved to your
phone.
Touch or tapA single finger touch selects items. For example, tap an icon
(e.g., an app, widget, or folder), tap words (e.g., menu selection or to
answer an on-screen question), or touch letters and numbers to type.
NOTEDon't press too hard on the screen. It's sensitive enough to detect a light, firm tap.
Touch and holdTouch an item on the screen and don't lift your finger until
an action occurs. For example, to open a context menu for a contact,
touch and hold the contact entry until the menu pops up.
21
The Basics
22
DragTouch and hold an item for a moment and then, without lifting your
finger, move your finger on the screen until you reach the target position.
For example, you can drag items on the Home screen to reposition them.
Swipe, slide, or flickMove your finger quickly across the surface of the
screen, without pausing when you first touch it (so you don’t drag an item
instead). For example, you can browse through the Home screens by
swiping left and right, slide the screen up or down to scroll through a list,
or remove an app from the Recent apps screen by flicking its graphic off
the screen.
Double-tapTap the screen twice quickly to zoom, highlight text, or turn
the screen on/off. For example, quickly double-tap a section of a web page
to zoom that section to fit the width of the screen and control the zoom in
Maps and in other apps. Double-tap a word to highlight it. Double-tap can
also activate the KnockON feature to turn the screen on or off.
NOTECertain Accessibility features (such as Touch zoom) use a triple-tap gesture to zoom
or activate functions. A triple-tap will also create a new event in the Calendar app.
Multi-touchUse your index finger and thumb in a pinch motion (to zoom
out) or spread motion (to zoom in) when using Chrome, a map, photos,
the rear camera lens, and in lists (e.g., Contacts, Groups, and the
Messaging list). Spread apart to make screen information larger (easier to
see and read), or pinch together to view more area and information. The
pinch gesture also affects the Home screen. Spread apart on the Home
screen to hide all of your Home screen items, then pinch in to redisplay
them.
Rotate the screenFrom many apps and menus, the orientation of the
screen adjusts to the phone’s physical orientation by rotating the screen.
You can deactivate this function in the Display settings menu.
The Basics
Getting to Know the Home Screen
The Home screen is your starting point to access all of the features on your
phone using simple motions on the screen. It’s comprised of multiple
panels (swipe horizontally to switch). You can customize all of your Home
screen panels with app shortcuts, icons, widgets, folders, and other
features.
Status Bar
Shows device status information,
including the time, signal strength,
battery status, and notification icons.
App Icon
Tap an icon (app, widget, folder, etc.)
to open and use it.
Quick Access Bar
Icons that provide easy, one-touch
access to the functions used most
often.
Aspect ratio
This device uses a 18:9 aspect ratio.
Some downloaded apps may not support the 18:9 aspect ratio.
In this case, select the most optimal screen ratio for the app or consult
the app provider for more information.
Quick Access Bar icons
The Quick Access Bar is located on your Home screen panels to allow quick
and easy access to the apps you use most often.
Weather widget
View the information of
weather and time for a specific
area.
Google Search Widget
Tap to open the Google app.
Home touch buttons
Displayed on all screens, these
buttons allow you to easily
navigate within the device
software.
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The Basics
24
Modifying the Quick Access Bar icons
Rearrange: Touch and hold the icon to move, then drag it to another
position in the Quick Access Bar or on a Home screen panel.
Add: Touch and hold the icon (on any of your Home screen panels), then
drag it onto the Quick Access Bar. The Quick Access Bar can
accommodate up to 7 icons. Drag an icon on top of an icon in the Quick
Access Bar to create a folder with multiple apps in it.
Remove: Touch and hold the icon to remove from the bar, then drag it to
another location on your Home screen.
Home touch buttons
The Home touch buttons are displayed in a bar at the bottom of all of the
screens to provide easy navigation within the device software.
Back button: Tap to back up one step at a time and close on-screen
items such as pop-up messages, the on-screen keyboard, etc.
Home button: Tap to immediately return to the Home screen. Touch and
hold it to access the Google shortcut.
Recent apps button: Tap to display the apps you've recently used. If you
touch and hold this button while viewing an app, it launches the MultiWindow feature.
The Basics
Modifying the Home touch buttons
You can change which buttons are displayed in the Home touch buttons Bar,
as well as their position and color.
1. Tap the Home button > swipe left, if necessary > tap Settings >
Display > Home touch buttons.
2. Select the modification you want to apply.
Tap Button combination to select which Home touch buttons you
want in the bar and their location within the bar. Choose from the
Back button, the Home button, the Recent apps button, the
Notification button, the Capture+ button, and the QSlide button.
Tap Background color to set the button color to white or black.
25
The Basics
26
To return to the Home screen
Tap the Home button at any time, from any app.
To view other Home screen panels
Swipe (or flick) your finger left or right across the Home screen's sliding
panels. You can add additional panels to allow more space for icons,
widgets, shortcuts, and other items.
The white dot (above the Quick Access Bar) indicates the current Home screen panel.
Tap any of the Home screen panel indicator dots (above the Quick
Access Bar) to immediately jump to that panel.
Home Screen Panel Indicator
Hiding items on the Home screen
Place two fingers on the screen, then spread them apart to hide the items
on your Home screen so that only your wallpaper, the Status Bar, the Home
screen indicator dots, and the Home touch buttons Bar are displayed. To
redisplay your Home screen with all of its icons and widgets, pinch in on
the screen or tap the Back button
NOTEThe device automatically reverts to the full screen view after screen timeout.
.
Moving apps to other Home screen panels
Touch and hold the app icon, then drag it to the left or right edge of the
screen to advance to the other panels before lifting your finger.
TIPTo create a new panel, drag the icon to the right edge of the last panel on the right.
The Basics
Using Dual View
Slide the screen right or left to view
different Home screen panels.
Dual View Icons
Dual view allows you to easily customize your Home screen. Touch and hold
an empty spot on a Home screen panel to view your Home screen on top
and the Dual view icons (Widgets, Theme, Wallpapers, Grid, and Home screen settings) on the bottom. Flick sideways to scroll through the Home
screen panels to display the panel you want. Tap the Dual view icon you
want to use. From Grid or Home screen settings, tap the change(s) you
want to make. From Wallpapers, select from the available choices and
complete your selection as necessary. From Widgets, scroll horizontally
through the choices. Touch and hold the one you want (tap the widget's
category first, if necessary), then drag it onto the Home screen panel you
want and complete your selection as necessary.
TIPIf you drag the widget to the right edge of the screen, it creates a new Home
NOTEThe Quick Access Bar isn't displayed while in Dual view.
To return to the full screen view, tap the Back button or tap one of the
Home screen panels.
NOTEThe device automatically reverts to full screen view after screen timeout.
screen panel.
27
The Basics
28
EasyHome screen version
EasyHome is a more simplified version of the Home screen that you can
choose to use on your phone.
Tap the Home buttonHome screen > Select Home > EasyHome.
The EasyHome Home screen has three panels.
> swipe left, if necessary > tap Settings >
Main panel
The main panel has 12 application icons, it displays the date and time and
also displays weather information.
Tap an app icon to use it. Touch and hold one to remove or replace it.
The top right of the screen displays the date and time. Tap it to access
the Clock app.
The top left of the screen displays a Weather widget. Tap it to access the
Weather app.
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