LG VC200 Users manual

User Guide

MFLXXXXXXXX (1.0)

User Guide

VC200

This booklet is made from 90% post-consumer recycled paper.

This booklet is printed with soy ink. Printed in Mexico

Guía del

Usuario

VC200

LG and the LG logo are registered trademarks of LG Corp.

All other trademarks are the property of their respective

owners.

Table of contents

Table of contents .........................................................................1

What you’ll ﬁnd in the box ........................................................2

VC200 parts and functions ......................................................3

Charging the battery ..................................................................4

Turning your VC200 on and off ................................................5

Connecting your VC200 ............................................................6

The VC200 app ..........................................................................8

Caregivers and Approved contacts ......................................... 14

Adding a VC200 security PIN ................................................ 16

Using the VC200 ..................................................................... 17

Adding and removing Bands ................................................... 19

LED Colors and the VC200 Status ........................................ 21

Getting help ............................................................................. 22

Safety ........................................................................................ 23

LIMITED WARRANTY STATEMENT .....................................48

What you’ll find in the box

Check that all of the following components are included in the VC200 box:

The VC200 Wristband

Charging Cord

Charging Adapter

Get to Know Your Device Guide

Product Safety & Warranty Brochure

NOTE If any component is missing, please contact the store from which you bought it.

CAUTION Component Compatibility

VC200 is subject to change without prior notice. The components, appearance, and

dimensions may change for improved performance and usability.

Therefore, the components of this VC200 may not be compatible with other VC200

units. To use this VC200, please use only the components provided in this box. Using

the components from another VC200 unit may damage this VC200 or cause it to

malfunction.

VC200 parts and functions

Front View

Microphone

Band Fastener

Speaker

Power/Call Button

Fixing Pin

Wristband

Right Side View

USB/Charging Port

Charging the battery

To charge the battery, open the USB/Charging port cover and:

1. Plug the charging cord to the VC200.

2. Plug the other end of the cord into the charging adapter

3. Plug the charging adapter into an electrical outlet.

(The light will blink red while the unit is charging then will be a solid

green once charging is complete. See page 21 for more info on VC200

lights.)

USB/Charging

Port Cover

NOTE • Don’t use the VC200 while it’s being charged.

• Only use the charging cord and adapter included in the box to charge your VC200.

• The light on the VC200 will be a solid green when the VC200 is fully charged.

• Make sure that you close the USB/Charging port cover completely to keep out dirt and

water.

Turning your VC200 on and off

Turning your VC200 band on and off

To turn your band on:

Press and hold the Power/Call button on your VC200 for 4 seconds.

To turn your band off:

Press and hold the Power/Call button on your VC200 for about

8 seconds. Keep holding through the time announcement until VC200

turns off.

You can also use the VC200 app to turn off the band from your

smartphone.

Power/Call Button

Connecting your VC200

Step 1: Download and install the VC200 App on your smartphone.

Step 2: Activate the VC200 band.

Step 3: Register as a caregiver using the app.

To use the VC200 band, it must be registered with the VC200 smartphone

companion app. To register it, install the VC200 app on the legal caregiver’s

smartphone, which must support Android OS 4.0 (or higher) or iOS7 (or

higher). The person who installs the VC200 app on their smartphone and

completes the registration will automatically be the ﬁrst caregiver. If

another person downloads the app and registers the same VC200 band

later, they will be the second caregiver. Only two caregivers can be

registered for each VC200.

NOTES • The smartphone must have access to the Internet for registration to succeed.

    • The VC200 app is free but data usage will apply for downloading the app.

Step 1: Download and install the VC200 app on your smartphone

Using the primary caregiver's smartphone, download and install the VC200

app from the Google Play Store or Apple App Store.

Apple App StoreGoogle Play Store

NOTE Data usage applies for app download and use.

Connecting your VC200

Step 2. Activate the VC200 band

Once the band is turned on, press the Power/Call button twice quickly to

start the activation process.

Step 3: Register as a caregiver using the app

NOTE Descriptions and screen images in this user guide may differ due to VC200 app

upgrades.

1. Enter your phone number, your association to the VC200 user, and the

VC200 user’s name.

2. Enter the VC200 phone number given to you by your retailer and enter

the band code from the VC200 you’re registering.

NOTE Additional privacy and information security options are available (see page 16 for more

information).

The VC200 app

The caregivers use the VC200 app to connect and communicate with the

VC200 band.

The VC200 app home screen provides a location map showing the

location of the VC200 band.

The icons at the bottom of the screen allow the caregiver to call, check

the VC200’s current location, view its location history and open VC200

settings.

Call

Find Location

Location History

Settings

Menu Icon

VC200 App Home Screen

Accessing multiple VC200 wristbands

The map and icons on the app home screen apply to only one VC200 band.

If you have registered two or more bands, swipe left and right across the

icon bar to see other VC200 bands registered in your VC200 app.

Options menu

From the VC200 app on the caregiver’s smartphone, tap Menu to open

the Options menu. The Options menu includes Add VC200 band, Set up

PIN for security, and Help.

The VC200 app

Making calls from the VC200 app

From the VC200 app on the caregiver’s smartphone, tap Call to call the

VC200 band.

Call ScreenVC200 App Home Screen

NOTE When the Auto-answer calls setting is turned on, the VC200 band will automatically

answer the call in 10 seconds even if the Power/Call button isn't pressed. The call will

automatically end after 1 minute.

Checking the VC200 current location

When the caregiver opens the VC200 app, the VC200’s last known location

is displayed on the map. Tap Find

to search for its current location. The

location marker is displayed on the map.

VC200 App Home Screen

The VC200 app

Location information

The location of the VC200 wristband is primarily determined using Google’s

GPS location service. If unsuccessful, the VC200 app will attempt to locate

the VC200 wristband using a different method.

When the VC200 is located in a place where GPS or Wi-Fi isn’t available

(or if the VC200 is turned off), the VC200 app won’t be able to display

location information.

Location information may be unavailable, inaccurate, or incomplete

depending on your surroundings. Note that location information may

take up to 3 minutes to become available.

A location error of up to several miles can occur.

If the VC200 is indoors, the location can be inaccurate or unavailable.

NOTE The Wi-Fi connection for this VC200 is reception only. (There is no Wi-Fi signal

transmission.)

Viewing the location search history

From the VC200 app on the caregiver’s smartphone, tap History to

show a list of the caregiver’s previous location requests. Each entry

includes the location, date, and time of the location request.

Location Search History ScreenVC200 App Home Screen

NOTE If the location request was unsuccessful, a search result message is displayed in place

of the location.

The VC200 app

Settings

From the VC200 app on the caregiver’s smartphone, tap Settings to

conﬁgure various settings for VC200 including notiﬁcation, smartphone, and

volume settings.

Settings ScreenVC200 App Home Screen

Changing the VC200 user information

The VC200 user information can be changed from the Settings screen.

Tap

to add a photo of the user.

Tap the name area to edit the child’s name.

VC200 App Settings Screen

Tap here to add a

photo of the user.

Tap here to edit the

child’s name.

The VC200 app

Places

Allows the caregiver to set familiar names for the locations frequented by

the VC200 user for easy identiﬁcation when viewing the Location Search

History list. Set names such as Home, Soccer Field, School etc.

NOTE Some house numbers or street name locations may be difﬁcult for the VC200 app to

identify via GPS.

Location check

Allows the caregiver to set speciﬁc day(s) and time(s) to automatically

request a location check. Automatic location request results are displayed

in the Notiﬁcation panel of the caregiver's smartphone.

The VC200 app

Your Settings

(Both caregivers can access these)

Auto-answer calls: When this settings is on, VC200 will automatically

answer your call after 10 seconds even if the Power/Call button isn't

pressed.

Show battery life: Displays the VC200's current battery charge level.

NOTE A low battery notiﬁcation message will be sent to the caregivers smartphone when the

VC200 band's battery level drops below 20%.

VC200 Band Settings

(Only the first caregiver can access these)

Caregivers: Use this to add or change the second caregiver.

Approved contacts: Use this to add or remove approved contacts who

can also call the VC200 band.

Quiet mode: Use this to silence all the VC200 sounds.

Ringtone on: Use this to turn on or off the VC200 band's ringtone.

Fun Sounds: Use this to choose the sound played when the band's

Power/Call button is pressed brieﬂy.

Volume: Use this to set the volume of the sounds played by the VC200

band (e.g., ringtone, call tone and fun sounds). This setting is only

available to the ﬁrst caregiver.

Turn off band: Use this to turn off the VC200 band remotely. Note that

the band cannot be turned back on using the app. The only way to turn

the band on is to press the Power/Call button on the band for

4 seconds.

Band software version: Use this to see the current VC200 app software

version.

Check if a software update is available: Use this to check for available

software updates so you can upgrade to the latest software and keep

the VC200 operating with the latest features.

NOTE If the settings on the caregiver's smartphone and on the VC200 band aren't in sync, turn

off the VC200 band and then turn it back on again or close the app and open it again to

sync them.

Caregivers and Approved contacts

What is the difference?

The 2 Caregivers will have the VC200 app on their smartphones. Both

Caregivers can:

Receive calls from the VC200 band.

Call the band from their smartphone.

Use the VC200 app to locate the band.

The ﬁrst Caregiver can also change the VC200 band settings or use the app

to turn off the band.

You can add 2 Approved Contacts. Approved Contacts can call the VC200

band by dialing the band’s mobile number from the Approved Contact’s

registered phone number. Approved contacts can’t use the VC200 app,

locate the band, or receive calls from the band.

Adding a second caregiver

1. From the caregiver's VC200 app, tap Settings > Caregivers > Add

Second Caregiver.

2. Enter the name and the phone number of the contact, then tap Next.

3. Conﬁrm the phone number on the pop-up and tap OK.

4. Read the information on the screen and tap Done.

Caregivers and Approved contacts

Adding approved contacts

1. From the caregiver’s VC200 app, tap Settings > Approved contacts.

2. Enter the name and the phone number of the contact, then tap Done.

3. Enter an additional name and number, if desired.

4. Tap Save, then tap Done.

Editing approved contacts

1. From the caregiver’s VC200 app, tap Settings > Approved contacts.

2. Tap Menu

, then tap Remove ﬁrst contact.

3. If desired, enter the new contact name and phone number, then tap

Done.

4. Tap Save, then tap Done.

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