LG VC110 Users manual

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VC110

User Guide

Usuario Guía del

User Guide

MFLXXXXXXXX (1.0)

VC110

Table of contents

Table of contents .........................................................................1

What you’ll ﬁnd in the box ........................................................2

VC110 parts and functions ........................................................3

Charging the battery ..................................................................4

Turning your VC110 on and off ..................................................5

Connecting your VC110 ..............................................................6

The VC110 app ............................................................................8

Caregivers and Approved contacts ......................................... 14

Adding a VC110 security PIN .................................................. 16

Using the VC110 ....................................................................... 17

Adding and removing Bands ................................................... 19

LED Colors and the VC110 Status .......................................... 21

Getting help ............................................................................. 22

Safety ........................................................................................ 23

LIMITED WARRANTY STATEMENT .....................................48

What you’ll find in the box

Check that all of the following components are included in the VC110 box:

The VC110 Wristband

Charging Cord

Charging Adapter

Get to Know Your Device Guide

Product Safety & Warranty Brochure

NOTE If any component is missing, please contact the store from which you bought it.

CAUTION Component Compatibility

VC110 is subject to change without prior notice. The components, appearance, and

dimensions may change for improved performance and usability. Therefore, the components of this VC110 may not be compatible with other VC110 units. To use this VC110, please use only the components provided in this box. Using the components from another VC110 unit may damage this VC110 or cause it to malfunction.

VC110 parts and functions

Front View

Right Side View

USB/Charging Port

VC110 parts and functions

Fixing Pin

Wristband

Speaker

Power/Call Button

Microphone

Band Fastener

Charging the battery

To charge the battery, open the USB/Charging port cover and:

1. Plug the charging cord to the VC110.

2. Plug the other end of the cord into the charging adapter

3. Plug the charging adapter into an electrical outlet. (The light will blink red while the unit is charging then will be a solid green once charging is complete. See page 21 for more info on VC110 lights.)

USB/Charging Port Cover

NOTE • Don’t use the VC110 while it’s being charged.

• Only use the charging cord and adapter included in the box to charge your VC110.

• The light on the VC110 will be a solid green when the VC110 is fully charged.

• Make sure that you close the USB/Charging port cover completely to keep out dirt and

water.

Turning your VC110 on and off

Turning your VC110 band on and off

To turn your band on:

Press and hold the Power/Call button on your VC110 for 4 seconds.

To turn your band off:

Press and hold the Power/Call button on your VC110 for about

8 seconds. Keep holding through the time announcement until VC110 turns off.

You can also use the VC110 app to turn off the band from your

smartphone.

Power/Call Button

Connecting your VC110

Step 1: Download and install the VC110 App on your smartphone.

Step 2: Activate the VC110 band.

Step 3: Register as a caregiver using the app.

To use the VC110 band, it must be registered with the VC110 smartphone companion app. To register it, install the VC110 app on the legal caregiver’s smartphone, which must support Android OS 4.0 (or higher) or iOS7 (or higher). The person who installs the VC110 app on their smartphone and completes the registration will automatically be the ﬁrst caregiver. If another person downloads the app and registers the same VC110 band later, they will be the second caregiver. Only two caregivers can be registered for each VC110.

NOTES • The smartphone must have access to the Internet for registration to succeed.

    • The VC110 app is free but data usage will apply for downloading the app.

Step 1: Download and install the VC110 app on your smartphone

Using the primary caregiver's smartphone, download and install the VC110 app from the Google Play Store or Apple App Store.

Apple App StoreGoogle Play Store

NOTE Data usage applies for app download and use.

Connecting your VC110

Step 2. Activate the VC110 band

Once the band is turned on, press the Power/Call button twice quickly to start the activation process.

Step 3: Register as a caregiver using the app

NOTE Descriptions and screen images in this user guide may differ due to VC110 app

upgrades.

1. Enter your phone number, your association to the VC110 user, and the VC110 user’s name.

2. Enter the VC110 phone number given to you by your retailer and enter the band code from the VC110 you’re registering.

NOTE Additional privacy and information security options are available (see page 16 for more

information).

The VC110 app

The caregivers use the VC110 app to connect and communicate with the

VC110 band.

The VC110 app home screen provides a location map showing the

location of the VC110 band.

The icons at the bottom of the screen allow the caregiver to call, check

the VC110’s current location, view its location history and open VC110 settings.

Menu Icon

Find Location

Call

VC110 App Home Screen

Location History

Settings

Accessing multiple VC110 wristbands

The map and icons on the app home screen apply to only one VC110 band. If you have registered two or more bands, swipe left and right across the icon bar to see other VC110 bands registered in your VC110 app.

Options menu

From the VC110 app on the caregiver’s smartphone, tap Menu to open the Options menu. The Options menu includes Add VC110 band, Set up PIN for security, and Help.

The VC110 app

Making calls from the VC110 app

From the VC110 app on the caregiver’s smartphone, tap Call to call the VC110 band.

Call ScreenVC110 App Home Screen

NOTE When the Auto-answer calls setting is turned on, the VC110 band will automatically

answer the call in 10 seconds even if the Power/Call button isn't pressed. The call will automatically end after 1 minute.

Checking the VC110 current location

When the caregiver opens the VC110 app, the VC110’s last known location is displayed on the map. Tap Find location marker is displayed on the map.

to search for its current location. The

VC110 App Home Screen

The VC110 app

Location information

The location of the VC110 wristband is primarily determined using Google’s GPS location service. If unsuccessful, the VC110 app will attempt to locate the VC110 wristband using a different method.

When the VC110 is located in a place where GPS or Wi-Fi isn’t available

(or if the VC110 is turned off), the VC110 app won’t be able to display location information.

Location information may be unavailable, inaccurate, or incomplete

depending on your surroundings. Note that location information may take up to 3 minutes to become available.

A location error of up to several miles can occur.

If the VC110 is indoors, the location can be inaccurate or unavailable.

NOTE The Wi-Fi connection for this VC110 is reception only. (There is no Wi-Fi signal

transmission.)

Viewing the location search history

From the VC110 app on the caregiver’s smartphone, tap History to show a list of the caregiver’s previous location requests. Each entry includes the location, date, and time of the location request.

Location Search History ScreenVC110 App Home Screen

NOTE If the location request was unsuccessful, a search result message is displayed in place

of the location.

The VC110 app

Settings

From the VC110 app on the caregiver’s smartphone, tap Settings to conﬁgure various settings for VC110 including notiﬁcation, smartphone, and volume settings.

Settings ScreenVC110 App Home Screen

Changing the VC110 user information

The VC110 user information can be changed from the Settings screen.

Tap

to add a photo of the user.

Tap the name area to edit the child’s name.

Tap here to add a

photo of the user.

VC110 App Settings Screen

Tap here to edit the child’s name.

The VC110 app

Places

Allows the caregiver to set familiar names for the locations frequented by the VC110 user for easy identiﬁcation when viewing the Location Search History list. Set names such as Home, Soccer Field, School etc.

NOTE Some house numbers or street name locations may be difﬁcult for the VC110 app to

identify via GPS.

Location check

Allows the caregiver to set speciﬁc day(s) and time(s) to automatically request a location check. Automatic location request results are displayed in the Notiﬁcation panel of the caregiver's smartphone.

The VC110 app

Your Settings (Both caregivers can access these)

Auto-answer calls: When this settings is on, VC110 will automatically

answer your call after 10 seconds even if the Power/Call button isn't pressed.

Show battery life: Displays the VC110's current battery charge level.

NOTE A low battery notiﬁcation message will be sent to the caregivers smartphone when the

VC110 band's battery level drops below 20%.

VC110 Band Settings (Only the first caregiver can access these)

Caregivers: Use this to add or change the second caregiver.

Approved contacts: Use this to add or remove approved contacts who

can also call the VC110 band.

Quiet mode: Use this to silence all the VC110 sounds.

Ringtone on: Use this to turn on or off the VC110 band's ringtone.

Fun Sounds: Use this to choose the sound played when the band's

Power/Call button is pressed brieﬂy.

Volume: Use this to set the volume of the sounds played by the VC110

band (e.g., ringtone, call tone and fun sounds). This setting is only available to the ﬁrst caregiver.

Turn off band: Use this to turn off the VC110 band remotely. Note that

the band cannot be turned back on using the app. The only way to turn the band on is to press the Power/Call button on the band for 4 seconds.

Band software version: Use this to see the current VC110 app software

version.

Check if a software update is available: Use this to check for available

software updates so you can upgrade to the latest software and keep the VC110 operating with the latest features.

NOTE If the settings on the caregiver's smartphone and on the VC110 band aren't in sync, turn

off the VC110 band and then turn it back on again or close the app and open it again to sync them.

Caregivers and Approved contacts

What is the difference?

The 2 Caregivers will have the VC110 app on their smartphones. Both Caregivers can:

Receive calls from the VC110 band.

Call the band from their smartphone.

Use the VC110 app to locate the band.

The ﬁrst Caregiver can also change the VC110 band settings or use the app to turn off the band.

You can add 2 Approved Contacts. Approved Contacts can call the VC110 band by dialing the band’s mobile number from the Approved Contact’s registered phone number. Approved contacts can’t use the VC110 app, locate the band, or receive calls from the band.

Adding a second caregiver

1. From the caregiver's VC110 app, tap Settings > Caregivers > Add Second Caregiver.

2. Enter the name and the phone number of the contact, then tap Next.

3. Conﬁrm the phone number on the pop-up and tap OK.

4. Read the information on the screen and tap Done.

Caregivers and Approved contacts

Adding approved contacts

1. From the caregiver’s VC110 app, tap Settings > Approved contacts.

2. Enter the name and the phone number of the contact, then tap Done.

3. Enter an additional name and number, if desired.

4. Tap Save, then tap Done.

Editing approved contacts

1. From the caregiver’s VC110 app, tap Settings > Approved contacts.

2. Tap Menu

3. If desired, enter the new contact name and phone number, then tap Done.

4. Tap Save, then tap Done.

, then tap Remove ﬁrst contact.

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