LG V20 User Manual

USER GUIDE

LG-H915

FRANÇAISENGLISH

MFL69728601 (1.0) www.lg.com/ca

ENGLISH

About this user guide

Thank you for choosing this LG product. Please carefully read this user guide before using the device for the first time to ensure safe and proper use.

• Always use genuine LG accessories. The supplied items are designed

only for this device and may not be compatible with other devices.

• This device is not suitable for people who have a visual impairment due

to the touchscreen keyboard.

• Descriptions are based on the device default settings.

• Default apps on the device are subject to updates, and support for

these apps may be withdrawn without prior notice. If you have any questions about an app provided with the device, please contact an LG Service Center. For user-installed apps, please contact the relevant service provider.

• Modifying the device’s operating system or installing software from

unofficial sources may damage the device and lead to data corruption or data loss. Such actions will violate your LG license agreement and void your warranty.

• Some content and illustrations may differ from your device, depending

on the area, service provider, software version, or OS version, and are subject to change without prior notice.

• Software, audio, wallpaper, images, and other media supplied with

your device are licensed for limited use. If you extract and use these materials for commercial or other purposes, you may be infringing copyright laws. As a user, you are fully responsible for the illegal use of media.

• Additional charges may incur for data services, such as messaging,

uploading,downloading, auto-syncing and location services. To void additional charges, select a data plan suitable to your needs. Contact your service provider to obtain additional details.

Instructional notices

WARNING: Situations that could cause injury to the user and third

CAUTION: Situations that may cause minor injury or damage to the

NOTE: Notices or additional information.

parties.

device.

2About this user guide

Custom-designed Features

6 Second screen 8 Signature Wallpaper 9 Video recording features 12 Audio recording features 15 Multi-tasking feature 16 Fingerprint recognition 20 quick share 21 Quick Help

Basic Functions

23 Product components and

accessories

24 Parts overview 26 Turning on or off the power 27 Installing the SIM card 28 Inserting the memory card 29 Removing the memory card

29 Battery 33 Touch screen 36 Home screen 43 Screen lock 46 Memory card encryption 47 Taking screenshots 48 Entering text 53 Content sharing 55 Do not disturb

Useful Apps

57 Installing and uninstalling apps 58 Uninstalled apps 59 Phone 63 Messaging 64 Camera 82 Gallery 85 Music 86 E-mail 87 Calendar 89 QuickMemo+ 91 Calculator

92 Clock 93 Downloads 93 File Manager 93 FM Radio 94 Contacts 96 LG Health 97 QuickRemote 99 LG SmartWorld 99 Tasks 100 LG Friends Manager 100 LG Backup 101 RemoteCall Service 101 Smart Doctor 102 Evernote 102 Facebook 102 Instagram 102 Chrome 103 Google apps 104 In Apps

Appendix

131 LG Language Settings 131 LG Bridge 132 Phone software update 134 FAQ 137 Anti-Theft Guide 138 More information

For Your Safety

Phone Settings

106 Settings 106 Networks 118 Sound & notification 119 Display 121 General

Safety Guidelines

4Table of contents

Custom-designed Features

Second screen

Second screen overview

Second screen lets you open apps and see urgent info without searching for it on the main screen. Customize the screen with apps and info you need.

You can enable it either main screen is on or off.

Using the device with the main screen off

You can view the current time, date or notifications without turning on the device, and launch features such as Quick Tools, music player and more.

Tap Settings Display Second screen Show when main

screen off. Configure options as desired.

Display date and time Start Quick tools Start Music player

Custom-designed Features 6

Expandable notifications

Expandable view icon

When a notification comes in, tap the expandable view icon to view the notification.

Second screen

Direct reply

When you receive a notification, you can reply to the recipient from the Second screen without closing the current app.

When the notification comes in on the Second screen, tap the arrow icon, then reply to the recipient.

Custom-designed Features 7

Signature Wallpaper

You can create a personalized lock screen wallpaper by using the first letter of your signature from the Second screen.

Tap Settings Display Lock screen Wallpaper Signature

Wallpaper, then tap Enter your signature and tap SAVE to save the setting.

• The first letter of your signature is displayed on the locked screen.

Tap SET WALLPAPER to set the wallpaper.

• Tap Settings Display Lock screen Select screen lock, and

select a screen lock method.

• This feature is disabled if the screen lock is set to None.

Customizing the Signature Wallpaper Signature wallpaper on the lock screen

Custom-designed Features 8

Video recording features

Standard angle icon Wide-angle icon

Wide-angle camera

You can take photos or record videos with a wider range than your actual field of vision by using the wide-angle on the front and rear camera.

Launch the Camera app, then tap between the standard and wide-angle.

Front camera

Rear camera

/ or / to switch

• See

Starting the camera

Custom-designed Features 9

for details.

Steady recording

You can use the Steady recording feature to minimize motion blur while recording a video.

Launch the Camera app, then tap AUTO ( Steady recording

• See

Starting the camera

• This feature is unavailable in the following cases:

- Video size limitation: Its resolution is set as UHD 16:9.

- FPS limitation: Its FPS is set as 1 FPS, 2 FPS, or 60 FPS.

for details.

) or MANUAL ( )

Hi-Fi video recording

Record high quality videos by capturing higher quality sound with a wider dynamic frequency range using 3 sensitive AOP (Acoustic Overload Point) mics and incredible Hi-Fi Recording.

Launch the Camera app, then tap MANUAL (

• See

Starting the camera

• Hi-Fi videos can only be played in apps that support Hi-Fi.

• This feature is unavailable when you use the front camera.

for details.

) Hi-Fi .

Custom-designed Features 10

Tracking focus while using the camera

You can track and maintain focus on an object while taking photos or recording videos.

Launch the Camera app, then tap Tracking focus.

Before recording a video or taking a photo, lightly tap the screen to

select an object to focus on.

Take a photo or start recording your video.

• See

Starting the camera

• To use this feature, select the standard camera (

or recording videos.

• This feature is unavailable when you use the front camera or the wide-

angle camera for taking a photo or recording a video.

• This feature is unavailable in the following cases:

- Video size limitation: Its resolution is set as UHD 16:9.

- FPS limitation: Its FPS is set as 60 FPS.

for details.

) for taking photos

Custom-designed Features 11

Audio recording features

HD Audio Recorder overview

You can configure the audio settings manually so that you can record audio based on the settings optimized for the selected mode.

Recording modes

You can record a highly defined audio file by selecting and configuring the audio mode to suit the recording environment.

HD Audio Recorder.

Tap

CUSTOM

You can configure the desired settings to record audio.

CONCERT

You can record audio in a concert or other music events.

NORMAL

You can record audio without extra settings.

Custom-designed Features 12

Studio mode

You can play an audio file and record your voice at the same time. You can record your voice along with the background music you selected.

You can also create a chord by recording your voice multiple times. You can record your comments over the original audio file of the presenter

or speaker.

Tap HD Audio Recorder.

On the Second screen, select CUSTOM.

Tap .

Select a audio file to use as background music.

Tap to record voice.

Tap to save the recorded file.

• Background music can only be played through earphones. Make sure to

plug in earphones before using this feature.

Custom-designed Features 13

Other useful features for use of the HD Audio Recorder app

GAIN

You can adjust the sensitivity of the sound recorded by the microphone. The higher the GAIN value is set, the more sensitively the sound is

recorded.

LCF

You can filter any low-pitched noises such as low hum of the air conditioner.

The higher the LCF (Low Cut Filter) value is set, the better high-frequency noises are filtered.

LMT

It can prevent clipping of the recorded sound. The higher the LMT (Limiter) value is set, the more low frequency sounds that will not get clipped.

• With one of the four recording modes selected, tap Settings, then

customize the file type, bit depth, sampling rate and other settings.

• When you connect the earpiece to the device,

then select the microphone to use.

• You can monitor sound quality with the connected earpiece while

recording an audio. While recording an audio in Studio mode, the sound monitoring is not supported. You can hear only the background music.

appears. Tap and

Custom-designed Features 14

Multi-tasking feature

Multi-Window

You can use two apps at the same time by separating the screen into the multiple windows.

While using an app, touch and hold then select an app from the recently used apps list.

• You can use two apps displayed on the main screen at the same time.

• To stop the Multi-Window feature, touch and hold

• You can use this feature in an app that supports the Multi-Window

feature.

• The Multi-Window feature is not supported by some apps, including

downloaded apps.

from the Home touch buttons,

Custom-designed Features 15

Overview screen

The Overview screen provides a preview of your recently used apps. To view the list of recently used apps, tap

displayed app.

• Touch and hold an app and drag it to the top of the screen to start the

app with the Multi-Window. You can also tap

on the Home, then tap the

at the top of each app.

Fingerprint recognition

Fingerprint recognition overview

You must register your fingerprint on your device first before using the fingerprint recognition function.

You can use the fingerprint recognition function in the following cases:

• To unlock the screen

• To view the locked content in the Gallery or QuickMemo+.

• Confirm a purchase by signing in an app or identifying yourself with

your fingerprint.

• Your fingerprint can be used by the device for user identification.

Very similar fingerprints from different users may be recognized by the fingerprint sensor as the same fingerprint. To enhance the device security, set the screen lock to a pattern, PIN or password.

Custom-designed Features 16

Precautions for fingerprint recognition

Fingerprint recognition accuracy may decrease due to a number of reasons. To maximize the recognition accuracy, check the following before using the device.

• The device’s Power/Lock key has a fingerprint sensor. Ensure that the

Power/Lock key is not damaged by a metallic object, such as coin or key.

• When water, dust or other foreign substance is on the Power/Lock key

or your finger, the fingerprint registration or recognition may not work. Clean and dry your finger before having the fingerprint recognized.

• A fingerprint may not be recognized properly if the surface of your

finger has a scar or is not smooth due to being soaked in water.

• If you bend your finger or use the fingertip only, your fingerprint may

not be recognized. Make sure that your finger covers the entire surface of the Power/Lock key.

• Scan only one finger for each registration. Scanning more than one

finger may affect fingerprint registration and recognition.

• The device may generate static electricity if the surrounding air is

dry. If the surrounding air is dry, avoid scanning fingerprints, or touch a metallic object such as coin or key before scanning fingerprints to remove static electricity.

Custom-designed Features 17

Registering fingerprints

You can register and save your fingerprint on the device to use fingerprint identification.

Tap Settings General Fingerprints & security Fingerprints.

• This feature is available when the secured lock is activated.

- Lock the device with Knock Code, Pattern, PIN, Password and more.

• If the screen lock is not active, configure the lock screen by following the

on-screen instructions. See

Locate the Power/Lock key on the back of the device and gently put

your finger on it to register the fingerprint.

• Gently press the Power/Lock key so that the sensor can recognize your

fingerprint. If you press the Power/Lock key with an excessive force, the screen lock function may start or the screen may be turned off.

• Ensure that your fingertip covers the entire surface of the sensor of the

Power/Lock key.

Configuring screen lock settings

for details.

Custom-designed Features 18

Follow the on-screen instructions.

• Repeat scanning the fingerprint by moving your finger little by little

until the fingerprint registers.

When the fingerprint registration is done, tap OK.

• Tap ADD MORE to register another fingerprint. If you register

only one fingerprint and the corresponding finger is not in a good

condition, the fingerprint recognition may not work well. As the

preventive measure against this kind of situation, register multiple

fingerprints.

Managing fingerprints

You can edit or delete registered fingerprints.

Tap Settings General Fingerprints & security Fingerprints.

Unlock according to the specified lock method.

From the fingerprint list, tap a fingerprint to rename it. To delete it, tap

Unlocking the screen with a fingerprint

You can unlock the screen or view the locked content by using your fingerprint. Activate the desired function:

Tap Settings General Fingerprints & security Fingerprints.

Unlock according to the specified lock method.

On the fingerprint settings screen, activate the desired function:

• Screen lock: Unlock the screen with a fingerprint.

• Content lock: Unlock content with a fingerprint. To do this, make

sure that the content lock is set.

Custom-designed Features 19

quick share

quick share icon

You can share a photo or video to the app you want immediately after taking it.

Tap , then take a photo or record a video.

Tap the app icon that appears on the screen to share it using that app.

You can also swipe the icon towards the opposite direction to see what other apps you can use to share your photos and videos.

• The app displayed by the quick share icon may vary, depending on the

type and frequency of access to apps installed on the device.

• You can use this feature only when you take a photo or record a video in

the AUTO mode. See

AUTO mode

for details.

Custom-designed Features 20

Quick Help

You can view help information about the main features of the device, frequently asked questions or the user guide. Search for help information using keywords. You can solve your problems quickly via the one-on-one consulting talk.

Tap Quick Help.

Search for help information by entering keywords in the search field.

• This feature is periodically updated utilizing user feedback.

• Available menu items may vary depending on the area or service

provider.

• Select the online manual tab from the Quick Help app to view detailed

guidelines.

Custom-designed Features 21

Basic Functions

Product components and accessories

The following items are included with your device.

• Device

• Battery

• Quick Start Guide

• The items described above may be optional.

• The items supplied with the device and any available accessories may

vary depending on the area and service provider.

• Always use genuine LG Electronics accessories. Using accessories made

by other manufacturers may affect your device's call performance or cause malfunctions. This may not be covered by LG's repair service.

• If any of these basic items are missing, contact the dealer from which

you purchased your device.

• To purchase additional basic items, contact an LG Customer Service

Center.

• To purchase optional items, contact an LG Customer Service Center for

available dealers.

• Some items in the product box are subject to change without notice.

• The appearance and specifications of your device are subject to change

without notice.

• Device specifications may vary depending on the area or service provider.

• Be sure to use authentic accessories provided by LG Electronics. Using

third-party accessories may damage the device or cause malfunctions.

• To capture screenshot, press and hold the Power/Lock key and the

Volume Down (-) key at the same time for at least two seconds.

• Remove the protective film from the Fingerprint sensor before use of

the fingerprint recognition feature.

• Remove the protective film on the camera lens if necessary.

• USB cable

• Charger

Basic Functions 23

Parts overview

Earpiece

Rear camera lens

Microphone

Front camera lens

Proximity/Ambient light

Stereo headset jack

NFC antenna area

Fingerprint sensor

sensor

Microphone

(Wide-angle)

Flash

Power/Lock key,

IR sensor

Second screen

Touch screen

Speaker

(Standard)

Laser detection auto focus

Volume keys (+/-)

Back cover release key

Charger/USB cable port

Basic Functions 24

• Proximity/Ambient light sensor

- Proximity sensor: During a call, the proximity sensor turns off the screen and disables touch functionality when the device is in close proximity to the human body. It turns the screen back on and enables touch functionality when the device is outside a specific range.

- Ambient light sensor: The ambient light sensor analyzes the ambient light intensity when the auto-brightness control mode is turned on.

• Laser detection auto focus

- Detects the distance from the camera to your subject for automatic focusing.

- Quickly focuses on closer or farther objects when you use the rear camera to take photos.

• Volume keys

- Adjust the volume for ringtones, calls or notifications.

- While using the Camera, gently press a Volume key to take a photo. To take continuous shots of photos, press and hold the Volume key.

- Press the Volume Down (-) key twice to launch the Camera app when the screen is locked or turned off. Press the Volume Up (+) key twice to launch Capture+.

• Power/Lock key (Fingerprint sensor)

- Briefly press the key when you want to turn the screen on or off.

- Press and hold the key when you want to select a power control option.

- Turn on the fingerprint recognition feature to simplify the process of unlocking the screen. See

Fingerprint recognition overview

details.

for

• Some functions may be restricted for access, depending on the device

specifications.

• The back cover includes a built-in NFC antenna. Be cautious when

handling the device to avoid damaging or covering the NFC antenna.

Basic Functions 25

• Do not put heavy objects on the device or sit on it. Failure to do so may

damage the touch screen.

• Screen-protective film or accessories may interfere with the proximity

sensor.

• If your device is wet or is being used in a humid place, the touch screen

or buttons may not function properly.

Turning on or off the power

Turning on the power

When the power is turned off, press and hold the Power/Lock key.

• When the device is turned on for the first time, initial configuration

takes place. The first booting time may be longer than usual.

Turning off the power

Press and hold the Power/Lock key, then select Power off.

Power control options

Press and hold the Power/Lock key, then select an option.

• Power off: Turn off the device.

• Power off and restart: Restart the device.

• Turn on Airplane mode: Block telecommunication-related functions,

including making phone calls, messaging and browsing the Internet. Other functions remain available.

Basic Functions 26

Installing the SIM card

Insert the SIM (Subscriber Identity Module) card provided by your service provider to start using your device.

Press the back cover release key on the bottom side of the device.

Grab the back cover and remove it from the device.

Slide the SIM card into the SIM card slot with the gold-colored

contacts facing downwards.

Lower slot

SIM card

• This device supports only Nano SIM cards.

• For problem-free performance, it is recommended to use the phone

with the correct type of SIM card. Always use a factory-made SIM card supplied by the operator.

Precautions when using SIM card

• Do not lose your SIM card. LG is not responsible for damage and other

issues caused by loss or transfer of a SIM card.

• Be careful not to damage the SIM card when you insert or remove it.

Basic Functions 27

Inserting the memory card

Insert the memory card into your device. The device can support up to a 2 TB microSD card. Depending on the

memory card manufacturer and type, some memory card may not be compatible with your device.

Press the back cover release key on the bottom side of the device.

Grab the back cover and remove it from the device.

Insert the memory card into the memory card slot.

Upper slot

Memory card (optional)

• Some memory cards may not be fully compatible with the device. If you

use an incompatible card, it may damage the device or the memory card, or corrupt the data stored in it.

• Frequent writing and erasing of data may shorten the memory card

lifespan.

Basic Functions 28

Removing the memory card

Unmount the memory card before removing it for safety.

Tap Settings General Storage .

Remove the back cover and pull out the memory card.

• Do not remove the memory card while the device is transferring or

accessing information. This may cause data to be lost or corrupted, or may damage the memory card or the device. LG is not responsible for losses that result from the abuse or improper use of memory cards, including the loss of data.

Battery

Installing the battery

Press the back cover release key located at the bottom side of the

device.

Back cover release key

Grab the back cover and remove it from the device.

Basic Functions 29

+ 309 hidden pages