LG TU500 User Guide
USER GUIDE
TU500
USER GUIDE
ENGLISH
P/N : MMBB0222701 (1.0
TU500
Some of contents in this manual may differ from your phone depending on the
software of the phone or your service provider.
)
H
USER GUIDE
TU500 USER GUIDE
This document is the user guide for the LG TU500 3G Video
Mobile Phone. All rights for this document are reserved by
LG Electronics. Copying, modifying and distributing this
document without the consent of LG Electronics are
prohibited.
1. When this crossed-out wheeled bin symbol is attached to a product it means the
product is covered by the European Directive 2002/96/EC.
2. All electrical and electronic products should be disposed of separately from the
municipal waste stream via designated collection facilities appointed by the government
or the local authorities.
3. The correct disposal of your old appliance will help prevent potential negative
consequences for the environment and human health.
4. For more detailed information about disposal of your old appliance, please contact your
city office, waste disposal service or the shop where you purchased the product.
Disposal of your old appliance
ENGLISH
Table of Contents
2
Table of Contents
Guidelines for safe and
efficient use
6
Parts of the phone 12
Getting started 15
General functions 26
Making and answering calls
Main menu 32
Profiles 33
Alert type
Ringtones
Message Tone 34
Effect tones
Vol um e
My Media 35
Images
Videos
Sounds 36
Music Player 37
Games & Applications 38
Bluetooth Data 39
Other Files
Memory Card
3
Table of Contents
Recent Calls 40
Missed Calls
Received Calls
Dialled Calls
All Calls
Call Duration 41
Messages 42
New Message
Inbox 47
Email Inbox
Drafts 49
Outbox
Sent 50
Voice Mail
Video Mail
Te m p l a t e s
Settings 51
My Place 56
Address Book 57
New Contact
Contact List
Speed Dial List
Caller Groups
My Numbers
Settings 58
Table of Contents
4
Organiser & Tools 59
Alarm Clock
Calendar
Tasks 60
Notepad 61
Calculator
Unit Converter 62
World Clock
Stop Watch
Date Finder 63
D-Day Counter
Favourites
Camera 64
Take Photo
Record Video 65
Record Voice 66
Memory Status
Settings 67
Profiles (for SAT USIM)
Date & Time
Phone Settings 68
Call Settings 69
Connectivity 73
Security 79
Memory Status 81
Handset Information 83
Internet
Reset settings 86
Table of Contents
5
Troubleshooting 87
Accessories 89
Table of Contents
Guidelines for safe and efficient use
6
Please read these simple guidelines. Not following
these guidelines may be dangerous or illegal. Further
detailed information is given in this manual.
Certification information (SAR)
THIS DEVICE MEETS INTERNATIONAL
GUIDELINES FOR EXPOSURE TO RADIO WAVES
Your mobile device is a radio transmitter and receiver.
It is designed and manufactured not to exceed the
limits for exposure to radio frequency (RF)
recommended by international guidelines (ICNIRP).
These limits are part of comprehensive guidelines and
establish permitted levels of RF energy for the general
population. The guidelines were developed by
independent scientific organizations through periodic
and thorough evaluation of scientific studies.
The guidelines include a substantial safety margin
designed to assure the safety of all persons,
regardless of age and health. The exposure standard
for mobile devices employs a unit of measurement
known as the Specific Absorption Rate, or SAR.
The SAR limit stated in the international guidelines is
2.0 W/kg*. Tests for SAR are conducted using
standard operating positions with the device
transmitting at its highest certified power level in all
tested frequency bands. Although the SAR is
determined at the highest certified power level, the
actual SAR of the device while operating can be well
below the maximum value. This is because the device
is designed to operate at multiple power levels so as
to use only the power required to reach the network.
In general, the closer you are to a base station, the
lower the power output of the device.
Before a phone model is available for sale to the
public, compliance with the European R&TTE
directive must be shown. This directive includes as
one essential requirement the protection of the
health and the safety for the user and any other
person. The highest SAR value for this device when
tested for use at the ear is 0.805 W/kg.
This device meets RF exposure guidelines when used
either in the normal use position against the ear or
when positioned at least 1.5 cm away from the body.
When a carry case, belt clip or holder is used for
body-worn operation, it should not contain metal
and should position the product at least 1.5 cm
away from your body. In order to transmit data files
Guidelines for safe and efficient use
7
or messages, this device requires a quality connection
to the network. In some cases, transmission of data
files or messages may be delayed until such a
connection is available.
Ensure the above separation distance instructions are
followed until the transmission is completed. The
highest SAR value for this device when tested for use
at the body is 0.087 W/kg.
* The SAR limit for mobile devices used by the public
is 2.0 watts/kilogram (W/kg) averaged over ten
grams of body tissue. The guidelines incorporate a
substantial margin of safety to give additional
protection for the public and to account for any
variations in measurements. SAR values may vary
depending on national reporting requirements and
the network band. For SAR information in other
regions please look under product information at
www.lgmobile.com.
Product care and maintenance
WARNING! Only use batteries, chargers and
accessories approved for use with this particular phone
model. The use of any other types may invalidate any
approval or warranty applying to the phone, and may be
dangerous.
]
Do not disassemble this unit. Take it to a qualified
service technician when repair work is required.
]
Keep away from electrical appliances such as a
TV's, radios or personal computers.
]
The unit should be kept away from heat sources
such as radiators or cookers.
]
Never place your phone in a microwave oven as it
will cause the battery to explode.
]
Do not drop.
]
Do not subject this unit to mechanical vibration or
shock.
]
The coating of the phone may be damaged if
covered with wrap or vinyl wrapper.
]
Do not use harsh chemicals (such as alcohol,
benzene, thinners, etc.) or detergents to clean your
phone. There is a risk of this causing a fire.
Guidelines for safe and efficient use
Guidelines for safe and efficient use
8
]
Do not subject this unit to excessive smoke or
dust.
]
Do not keep the phone next to credit cards or
transport tickets; it can affect the information on
the magnetic strips.
]
Do not tap the screen with a sharp object as it
may damage the phone.
]
Do not expose the phone to liquid or moisture.
]
Use accessories, such as earphones and headsets,
with caution. Ensure that cables are tucked away
safely and do not touch the antenna unnecessarily.
]
Please remove the data cable before powering on
the handset.
Efficient phone operation
To enjoy optimum performance with minimum power
consumption please:
]
Do not hold the antenna when the phone is in use.
If you hold it, it can affect call quality, it may also
cause the phone to operate at a higher power level
than needed and shorten talk and standby times.
Electronic devices
All mobile phones may get interference, which
could affect performance.
]
Do not use your mobile phone near medical
equipment without requesting permission. Avoid
placing the phone over pacemakers (i.e. in your
breast pocket.)
]
Some hearing aids might be disturbed by mobile
phones.
]
Minor interference may affect TVs, radios, PCs, etc.
Road safety
Check the laws and regulations on the use of mobile
phones in the areas when you drive.
]
Do not use a hand-held phone while driving.
]
Give full attention to driving.
]
Use a hands-free kit, if available.
]
Pull off the road and park before making or
answering a call if driving conditions so require.
Guidelines for safe and efficient use
9
]
RF energy may affect some electronic systems in
your motor vehicle such as a car stereo or safety
equipment.
]
If your vehicle is equipped with an air bag, do not
obstruct it with installed or portable wireless
equipment. It can cause serious injury due to
improper performance.
If you are listening to music whilst out and about,
please ensure that the volume is at a reasonable
level so that you are aware of your surroundings.
This is particularly imperative when attempting to
cross the street.
Avoid damage to your hearing
Damage to your hearing can occur if you are exposed
to loud sound for long periods of time. We therefore
recommend that you do not turn on or off the
handset close to your ear. We also recommend that
music and call volumes are set to a reasonable level.
Blasting area
Do not use the phone where blasting is in progress.
Observe restrictions, and follow any regulations or
rules.
Potentially explosive atmospheres
]
Do not use the phone at a refueIling point. Don't
use near fuel or chemicals.
]
Do not transport or store flammable gas, liquid, or
explosives in the compartment of your vehicle,
which contains your mobile phone and accessories.
In aircraft
Wireless devices can cause interference in aircraft.
]
Turn off your mobile phone before boarding any
aircraft.
]
Do not use it on the ground without crew
permission.
Guidelines for safe and efficient use
Guidelines for safe and efficient use
10
Children
Keep the phone in a safe place out of small children's
reach. It includes small parts which if detached may
cause a choking hazard.
Emergency calls
Emergency calls may not be available under all mobile
networks. Therefore, you should never depend solely
on your mobile phone for emergency calls. Check
with your local service provider.
Battery information and care
]
You do not need to completely discharge the
battery before recharging. Unlike other battery
systems, there is no memory effect that could
compromise the battery's performance.
]
Use only LG batteries and chargers. LG chargers are
designed to maximize the battery life.
]
Do not disassemble or short-circuit the battery
pack.
]
Keep the metal contacts of the battery pack clean.
]
Replace the battery when it no longer provides
acceptable performance. The battery pack may be
recharged hundreds of times until it needs
replacing.
]
Recharge the battery if it has not been used for a
long time to maximize usability.
]
Do not expose the battery charger to direct
sunlight or use it in high humidity, such as the
bathroom.
]
Do not leave the battery in hot or cold places, this
may deteriorate the battery performance.
Driver Safety Tips
Your wireless telephone gives you the powerful
ability to communicate by voice - almost anywhere,
anytime. But an important responsibility
accompanies the benefits of wireless phones, one
that every user must uphold.
When driving a car, driving is your first
responsibility. When using your wireless phone
behind the wheel of a car, practice good common
sense and remember the following tips:
Guidelines for safe and efficient use
11
]
Use a hands free device. If possible, add an
additional layer of convenience and safety to your
wireless phone with one of the many hands free
accessories available today.
]
Let the person you are speaking with know you are
driving; if necessary, suspend the call in heavy
traffic or hazardous weather conditions. Rain, sleet,
snow, ice and even heavy traffic can be hazardous.
]
Do not take notes or look up phone numbers while
driving. Jotting down a “to do” list or flipping
through your address book takes attention away
from your primary responsibility, driving safely.
]
If possible, place calls when you are not moving or
before pulling into traffic. Try to plan calls when
you will not be driving.
]
Do not engage in stressful or emotional
conversations that may be distracting. Make
people you are talking with aware you are driving
and suspend conversations that have the potential
to divert your attention from the road.
]
Use your wireless phone to call emergency services
for yourself or others. Dial 0-0-0 local emergency
number in the case of fire, traffic accident or
medical emergencies. Remember, it is a free call on
your wireless phone!
]
Use your wireless phone to help others in
emergencies, if you see an auto accident crime in
progress or other serious emergency where lives
are in danger, call 0-0-0 to call emergency number,
as you would want others to do for you.
]
Call roadside assistance or a special non-emergency
wireless assistance number when necessary. If you
see a broken down vehicle posing no serious hazard,
a broken traffic signal, a minor traffic accident where
no one appears injured, or a vehicle you know to be
stolen, call roadside assistance or other special nonemergency wireless number.
Guidelines for safe and efficient use
Parts of the phone
12
Parts of the phone
Camera lens
Front view
Rear view
Battery terminals
USIM card socket
Music player hot keys
: (Long press) Launches/Stops the music player.
(Short press) Plays/Pauses the music in the
music player.
: Previous track/ Rewind
: Next track/ Fast forward
Battery
release latch
Front screen
Battery
Antenna
13
Parts of the phone
Task menu key
Multitask simultaneously with voice and data browse the web, make calls, play games, send and
receive messages, and listen to MP3s. All at once.
When you want to start a new task while a
task is running already
For example,to play a MP3 file while you write a
message:
1. Press and hold the Task menu key. You can also
press the Task key shortly and select the menu by
pressing the Left soft key to go to the same
screen.
2. Select MP3 Player. The Multitasking icon will
appear on the annunciator area.
3. Play a music file you want to listen to.
When you want to identify running tasks
and enter the menu for a task among them
For example,to move to Music Player while you write
a message:
1. Press the Task menu key.
2. The Task Menu will be displayed.
3. Identify the running tasks using the Right and Left
keys.
4. Select the Music Player task from the menu and
press OK. You will be moved to the selected task.
Left side view
Volume keys
Stereo headset connector
Note
]
Connect jack to fit the shape of terminal.
Otherwise, product can be damaged.
Task menu key
Parts of the phone
14
Parts of the phone
OK key+4-way navigation key
Camera key
Microphone
Video call/ Call list key
Send key
Right soft key
Activates the prompts displayed on
screen in the right soft box.
Clear key/ Handsfree key
Long press during a call activates
or deactivates handsfree.
Open view
End/ Power key
Speaker
Left soft key
Activates the prompts displayed
on screen in the left soft box.
Camera lens
Main screen
Getting started
15
Installing the USIM card and battery
1. Install the USIM card.
Your USIM card contains your phone number,
service details and contacts and must be inserted
into your handset.
If your USIM card is removed then your handset
becomes unusable (except emergency calls) until a
valid USIM is inserted. Always disconnect the
charger and other accessories from your handset
before inserting and removing your USIM card.
Slide the USIM card into the USIM card holder.
Make sure that the USIM card is properly inserted
and the gold contact area on the card is facing
downwards. To remove the USIM card, press down
lightly and pull it in the reverse direction.
Getting started
To insert the USIM card
To remove the USIM card
Notice
]
Before installing always make sure that the
phone is switched off and remove the battery.
The metal contact of the USIM card can be
easily damaged by scratches. Pay special
attention to the USIM card while handling and
installing. Follow the instructions supplied with
the USIM card.
Getting started
16
2. Install the battery.
Insert the battery aligning the gold contacts on
the battery with the battery terminals (gold
contacts) in the battery compartment. Then push
down the top of the battery until it snaps into
space.
To remove the battery
Turn the power off. (If power is left on, there is a
chance you could lose the stored telephone
numbers and messages.) Press the battery release
latches 1 and open the battery 2. Then remove
the battery.
Getting started
1
22
2
17
Charging the battery
To connect the travel adapter to the phone, you
must first install the battery.
1. With the arrow facing you as shown in the diagram
push the plug on the battery adapter into the
socket on the right side of the phone until it clicks
into place.
2. Connect the other end of the travel adapter to
the mains socket. Use only the charger included in
the box.
Please note that the handset can take up to 35
seconds to commence charging if the handset is off
when connected to the charger.
Getting started
Warn in g!
]
Do not force the connector as this may damage
the phone and/or the travel adapter.
Getting started
18
Disconnecting the charger
Disconnect the charger from the phone by pressing
the side buttons as shown in the diagram.
Getting started
Note
]
Ensure the battery is fully charged before using
the phone.
]
Do not remove your battery or the USIM card
while charging.
]
The moving bars of the battery icon will stop
after charging is complete.
]
If the battery is completely discharged, the
charge could take some minutes before starting.
Note
If the battery does not charge,
]
switch the phone off.
]
ensure the battery is fitted correctly.
19
How to use a microSD memory
card
<How to insert a microSD memory card>
1. Power off the phone.
2. Lift the plastic cover which protects the microSD
slot.
3. Insert the memory card in the slot. The gold
contacts must be kept on the back of the
microSD. Don’t push the microSD too much. If it
cannot enter easily in the slot, you may be trying
to insert it in the wrong way or there could be a
foreign object in the slot.
Getting started
<MicroSD memory card>
Getting started
20
4. Once inserted, push the memory card until you
hear a “click”, meaning that the microSD has been
correctly locked.
5. Close the slot plastic protection.
6. To remove the memory card, power off the phone,
open the slot protection and push the microSD to
unlock it. Carefully extract the memory card.
Attention:
]
Avoid using the Flash Memory Card when the
battery is low.
]
When writing to the card, wait for the operation to
complete before removing the card.
]
The card is designed to fit easily into the system
one way only.
]
Do not bend the card or force it into the slot.
]
Do not insert any other kind of memory cards
different from microSD.
For more information on the microSD, please refer to
the instructions manual of the memory card.
Memory card formatting
Before start using memory card it's necessary to
format it. After you insert memory card, select MenuSettings - Reset settings - Clear memory - Memory
Card, then press OK. This operation should be done
only when you insert memory card for the first time.
During formatting various folders will be created for
different data types.
Getting started
21
Turning your handset on
Ensure that your USIM card is in your handset and
the battery is charged. Press and hold the key
until power is on. Enter the USIM PIN code that was
supplied with your USIM card if PIN code setting is
on. After a few seconds you will be registered on the
network.
Turning your handset off
Press and hold the key until power is off. There
may be a few seconds delay while the handset
powers down.
Do not re-power the handset during this time.
Access codes
You can use the access codes described in this
section to avoid unauthorized use of your phone.
The access codes (except PUK and PUK2 codes) can
be changed by using the Change codes feature
[Menu 9.6.3].
PIN code (4 to 8 digits)
The PIN (Personal Identification Number) code
protects your USIM card against unauthorized use.
The PIN code is usually supplied with the USIM card.
When the PIN Code Request is set to Enable, your
phone will request the PIN code every time it is
switched on. When the PIN Code Request is set to
Disable, your phone connects to the network directly
without the PIN code.
PIN2 code (4 to 8 digits)
The PIN2 code, supplied with some USIM cards, is
required to access functions such as Fixed Dial
Number. These functions are only available if
supported by your USIM card.
PUK code (4 to 8 digits)
The PUK (PIN Unblocking Key) code is required to
unlock a blocked PIN code. The PUK code may be
supplied with the USIM card. If not, contact your
network operator’s customer service for the code. If
you lose the code, contact your network operator’s
customer service.
Getting started
Getting started
22
PUK2 code (4 to 8 digits)
The PUK2 code, supplied with some USIM cards, is
required to unlock a blocked PIN2 code. If you lose
the code, contact your network operator’s customer
service.
Security code (4 to 8 digits)
The security code protects the unauthorized use of
your phone. The default security code is set to
‘0000’ and the security code is required to delete all
phone entries and to restore the handset to factory
setting.
Display information
No USIM idle screen
This is the initial screen of the phone that appears
when there is no USIM card installed in the phone, or
the installed USIM card is invalid. In this screen, users
can only make emergency calls, and turn the phone
off. To turn off the phone, press and hold the End
key for a few seconds.
Screen structure
If there is no USIM card installed, an animation telling
you to insert a USIM card appears. If the USIM card
inserted into the phone is invalid, an animation telling
you that the USIM card is locked appears.
Emergency call function
Emergency calls can be made with or without a SIM
in the handset. When in Australia, key 000 then
press the Send key. To access the local emergency
service when roaming, key 112 then press Send key.
Idle screen
The idle screen appears when you have installed a
proper USIM card and turned the phone on.
Screen structure
Idle screen consists of the operator’s name,
indicators, date and time on a background image. You
can change the wallpaper in the display settings
menu.
Getting started
23
Key functions
The functions of the keys in the idle screen status are described below.
Getting started
Direction key ( )
Short-cut for "Telstra Services"
Left soft key
Opens the menu screen
Video call key (Call register: in idle mode)
Recent calls
Direction key ( )
Short-cut for "My Media"
Send key
Recent calls
1key
Long: Voice mail
*key
Long: Switches to Vibrating mode
Right soft key
Connects to Telstra BigPond
Camera key
Opens the camera module
Direction key
()
Short: Message writing field
Long: Short-cut for "Messages"
End key
Short : No Func. / Long : Poweroff
Direction key ( )
Short-cut for address book search
Clear key
Short: Deletes a character
Long: Deletes all characters
0 key
Short: 0
Long: International call character "+"
Getting started
24
Numbering screen
The numbering screen appears when a number key is
pressed in the idle screen.
Screen structure
The numbering screen consists of status indicators,
dialled number, and soft menu. Status indicators are
the same as that of the idle screen. You can change
the size and colour of the dialling font in the display
settings menu. You can make a call while dialling a
phone number by pressing the Send or Video Call
key.
Soft key
You can use the soft keys for several functions while
dialling a number. Using the left soft key, you can
save the current number to Contacts, you can send a
message to the number, you can search for the
number in Contacts and you can make a voice
call/video call.
Handset lock screen
When the Handset Lock function is selected, you can
only make an emergency call, release the lock, and
turn off the phone in this screen. As always, you can
turn the phone off by pressing and holding the End
key for a few seconds.
Screen structure
The screen structure of the Handset Lock screen is
the same as that of the idle screen, except that the
lock message appears instead of the idle screen.
Emergency call function
You can still make an emergency call when the
handset is locked. Simply dial 000 or 112 emergency
numbers as normal, then press Send. Only
Emergency calls are allowed to be dialled when the
handset is locked.
Getting started
25
Unlock function
If you press the OK key, a popup screen appears
asking you to input the Security code to unlock the
phone. The Security code is configured by selecting
Settings > Security > Change Codes. If you key in
an incorrect Security Code, the phone will remain in
Handset Lock status. If you key in the correct
Security Code, the phone will be unlocked, and the
idle screen will be displayed. If you have turned the
phone off in the Handset Lock status, you will find
the phone remains in Handset Lock status when you
turn it on.
Getting started
General functions
26
Making and answering calls
Ensure you tell the other party before recording a
voice call.
Making and answering a video call
You can make a video call in a 3G covered service
area. If the called user has a 3G video phone in a 3G
covered service area, the call will be established. You
can also answer a video call for video incoming call.
To make/answer a video call, do the following.
1. Input the phone number using the keypad, or
select the phone number from the calls
made/received lists.
]
To correct mistakes, press the key briefly to
delete the last number, or press and hold the
key to delete all numbers.
2. If you do not want to use the speakerphone,
ensure you have the headset plugged in.
3. To start the video function, press .
]
You will be notified that you will need to close
other applications to make the video call.
4. Adjust the camera position if necessary.
5. You can access the following options by pressing
the right soft key [Options].
]
End Call
]
Mute
]
Private mode
]
Hide My Picture
]
Hold
]
Capture
]
View sender number
]
Settings: You can set the camera related options.
- Zoom: x1 / x2
General functions
Note
]
The video call may take some time to connect.
Please be patient. The connection time will also
depend on how quickly the other party answers
the call. While the video call is connecting, you
will see your own images; after the other party
has answered, their image will be displayed on
screen.
27
- Night Mode: On / Off
- Quality: Super Fine / Fine
- Rev Cam: None / Water(Turns the image
upside down)
]
Others
- Contacts: You can save the number in the
Address Book.
- Messaging: You can send a text message or a
multimedia message.
- Email: You can send an email.
- Write Note: You can take notes.
6. Press the end key to finish the call, or close the
handset.
Making a voice call
1. Enter the number including the full area code.
]
To delete a digit press the key.
To delete all digits press and hold the key.
2. Press the key to make the call.
3. Press the key to finish the call, or close the
handset.
Making a voice/video call from Contacts
It is easy to call anyone whose number you have
stored in your Contacts.
Press the down navigation key to access the contacts
list. Scroll to your chosen contact. Press the key
to make a voice call, or key to make a video call.
Press the key to finish the call.
Making international calls
1. Press and hold the key for the international
General functions
Note
]
To activate the speakerphone during a call,
press and hold the key for at least 2 secs.
Note
]
When in a Video Call:
If the camera is rotated away from the user, the
image transmitted to the other person will
appear upside down. To reverse the image being
transmitted, simply press the Camera button on
the keypad. Pressing the Camera button again
will reverse the image again.
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