LG SG-5I700TSL Owner’s Manual
OWNER'S MANUAL
FRIDGE&FREEZER
Read this owner's manual thoroughly before operating the appliance and keep it
handy for reference at all times.
www.LGSIGNATURE.com
MFL68302730 Rev.07
Copyright © 2017 - 2021 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS
SAFETY INSTRUCTIONS .......................................................4
IMPORTANT SAFETY INSTRUCTIONS .................................................... 4
INSTALLATION ......................................................................14
Before Installation ..................................................................................... 14
Notes for Movement and Transport .......................................................... 14
Notes for Installation ................................................................................. 14
Dimensions and Clearances ..................................................................... 15
Ambient Temperature ............................................................................... 15
Removing the Door ................................................................................... 16
Refitting the Door ...................................................................................... 18
Adjusting the Height of the Door ............................................................... 18
Connecting the Water Line (For Plumbed models Only) .......................... 20
OPERATION ...........................................................................21
Parts and Functions .................................................................................. 21
Notes for Operation .................................................................................. 25
Using Control Panel .................................................................................. 27
Using Water Dispenser ............................................................................. 28
InstaView Function ...................................................................................30
Auto Open Door Function ......................................................................... 31
Auto Open Drawer Function ..................................................................... 32
Suggestion for More Usable Space .......................................................... 32
CustomChill Pantry ................................................................................... 33
Water and Ice Dispenser .......................................................................... 34
Automatic Icemaker .................................................................................. 35
Detaching the In-Door Ice Bin .................................................................. 35
Other Functions ........................................................................................ 37
This manual may contain images or
content different from the model you
purchased.
This manual is subject to revision by the
manufacturer.
SMART FUNCTIONS .............................................................38
LG ThinQ Application ................................................................................ 38
Smart Diagnosis ....................................................................................... 39
MAINTENANCE ......................................................................41
Notes for Cleaning .................................................................................... 41
Replacing the Fresh Filter ........................................................................ 42
Cleaning the Door Basket ......................................................................... 43
Cleaning the Shelf .................................................................................... 44
Cleaning the Vegetable Drawer ................................................................ 44
Cleaning the Freezer Drawer ................................................................... 46
Cleaning the Drawer Support ................................................................... 47
Cleaning the Water Dispenser .................................................................. 47
Replacing the Water Filter (For Plumbed models Only) ........................... 48
TROUBLESHOOTING ...........................................................50
SAFETY INSTRUCTIONS
The following safety guidelines are intended to prevent
unforeseen risks or damage from unsafe or incorrect
operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’
as described below.
This symbol is displayed to indicate matters and
operations that can cause risk. Read the part with this
symbol carefully and follow the instructions in order to
avoid risk.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.
IMPORTANT SAFETY INSTRUCTIONS
EN
WARNING
To reduce the risk of explosion, fire, death, electric shock,
injury or scalding to persons when using this product,
follow basic precautions, including the following:
Children in the Household
•This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety. Children should be supervised
to ensure that they do not play with the appliance.
4
•If the appliance is equipped with a lock (some countries only),
keep the key out of reach of children.
Installation
•This appliance should only be transported by two or more people
holding the appliance securely.
•Ensure that the outlet socket is properly earthed, and that the
earth pin on the supply cord is not damaged or removed from the
plug. For more details on earthing, inquire at an LG Electronics
customer information centre.
•This appliance is equipped with a power cord having an
equipment-grounding conductor (earthing pin) and a grounding
power plug. The power plug must be plugged into an appropriate
socket outlet that is installed and grounded in accordance with all
local codes and ordinances.
•If the power cord is damaged or the outlet socket are loose, do
not use the power cord and contact an authorized service centre.
•Do not plug the appliance into a multi socket adapter which does
not have a power cable(mounted). Failure to do so may result in
fire.
•Do not plug the appliance into a multiple outlet power board or an
extension power cable.
•Do not modify or extend the power cord.
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5
EN
•Avoid using any extension cords or double adaptor. The appliance
should be connected to a dedicated power line which is separately
fused.
•Do not use a multi socket outlet which is not properly
grounded(portable). In case of using a properly-grounded multi
socket outlet (portable), use the multi socket outlet with the current
capacity of the power code rating or higher and use the multi
socket outlet only for the appliance. Failure to do so may result in
electric shock or fire due to the heat of multi socket outlet. The
power may be shut off when the circuit breaker is operated.
•Install the appliance in a place where is easy to unplug the power
plug of the appliance.
•Be careful not to point the power plug up or let the appliance lean
against the power plug.
•Install the appliance on a firm and level floor.
•Do not install the appliance in a damp and dusty place. Do not
install or store the appliance in any outdoor area, or any area that
is subject to weathering conditions such as direct sunlight, wind,
or rain or temperatures below freezing.
•Do not place the appliance in direct sunlight or expose it to the
heat from heating appliances such as stoves or heaters.
•Be careful not to expose the rear of the appliance when installing.
•Be careful not to let the appliance door fall during assembly or
disassembly.
•Be careful not to pinch, crush, or damage the power cable during
assembly or disassembly of the appliance door.
•Do not connect a plug adapter or other accessories to the power
plug.
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Operation
•Do not use the appliance for any purpose (storage of medical or
experimental materials or shipping) other than any domestic
household food storage use.
•In case of flood, disconnect the power plug and contact the LG
Electronics customer information centre.
•Unplug the power plug during a severe lightening or thunderstorm
or when not in use for a long period of time.
•Do not touch the power plug or the appliance controls with wet
hands.
•Do not bend the power cable excessively or place a heavy object
on it.
•If water penetrates electrical parts of the appliance, disconnect
power plug and contact an LG Electronics customer information
centre.
•Do not place hands or metallic objects inside the area emitting the
cold air, cover or heat releasing grille on the back.
•Do not apply excessive force or impact to the back cover of the
appliance.
•Do not put animals, such as pets into the appliance.
•Be careful of nearby children when you open or close the
appliance door. The door may bump the child and cause injury. Do
not allow any persons to swing from any of the doors as it can
cause the unit to topple over and cause serious injury.
•Avoid the danger of children getting trapped inside the appliance.
A child trapped inside the appliance can cause suffocation.
•Do not place heavy or fragile objects, liquid filled containers,
combustible substances, or flammable objects(such candles,
lamps, etc.), or heating devices(such as stoves, heaters, etc.) on
the appliance.
EN
7
•If there is a gas leakage (isobutane, propane, natural gas, etc.),
do not touch the appliance or power plug and ventilate the area
immediately. This appliance uses a very eco-friendly gas
(isobutane, R600a) as the refrigerant. Although it uses a small
amount of the gas, it is still combustible gas. Gas leakage during
appliance transport, installation or operation can cause fire,
explosion or injury if sparks are caused.
•Do not use or store flammable or combustible substances (ether,
benzene, alcohol, chemical, LPG, combustible spray, insecticide,
air freshener, cosmetics, etc.) near the appliance.
•Immediately unplug the power plug and contact an LG Electronics
customer information centre if you detect a strange sound, odour,
or smoke coming from the appliance.
•Fill with potable water only into icemaker or dispenser water tank.
Maintenance
•Disconnect the power cord before cleaning the appliance or
replacing the inside lamp (where fitted).
•Securely plug the power plug in the outlet socket after completely
removing any moisture and dust.
•Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the outlet
socket.
•Do not spray water or inflammable substances(toothpaste, alcohol,
thinner, benzene, flammable liquid, abrasive, etc.) over the interior
or exterior of the appliance to clean it.
•Do not clean the appliance with brushes, cloths or sponges with
rough surfaces or which are made of metallic material.
EN
8
•Only qualified service personnel from LG Electronics service
centre should disassemble, repair, or modify the appliance.
Contact an LG Electronics customer information centre if you
move and install the appliance in a different location.
•Do not use a hair drier to dry the inside of the appliance or place
a candle inside to remove the odours.
•Do not use mechanical devices or other means to accelerate the
defrosting process.
Disposal
•When discarding the appliance, remove the door gasket while
leaving the shelves and baskets in place and keep children away
from the appliance.
•Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can
cause suffocation.
Technical Safety
•Keep ventilation openings, in the appliance enclosure or in the
built-in structure, clear of obstruction.
•Do not use electrical appliances inside the food storage
compartments of the appliance, unless they are of the type
recommended by the manufacturer.
•The refrigerant and insulation blowing gas used in the appliance
require special disposal procedures. Consult with service agent or
a similarly qualified person before disposing of them.
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9
•Refrigerant leaking out of the pipes could ignite or cause an
explosion.
•The amount of refrigerant in your particular appliance is shown on
the identification plate inside the appliance.
•Never start up an appliance showing any signs of damage. If in
doubt, consult your dealer.
•This appliance is intended to be used in household and similar
applications only. It should not be used for commercial, or catering
purposes, or in any mobile application such as a caravan or boat.
•Do not store explosive substances such as aerosol cans with a
flammable propellant in this appliance.
Risk of Fire and Flammable Materials
This symbol alerts you to flammable materials that can
ignite and cause a fire if you do not take care.
•This appliance contains a small amount of isobutane refrigerant
(R600a), but it is also combustible. When transporting and
installing the appliance, care should be taken to ensure that no
parts of the refrigerating circuit are damaged.
•If a leak is detected, avoid any naked flames or potential sources
of ignition and air the room in which the appliance is standing for
several minutes. In order to avoid the creation of a flammable gas
air mixture if a leak in the refrigerating circuit occurs, the size of
the room in which the appliance is used should correspond to the
amount of refrigerant used. The room must be 1 m² in size for
every 8 g of R600a refrigerant inside the appliance.
•When positioning the appliance, ensure the supply cord is not
trapped or damaged.
•Do not locate multiple portable socket-outlets or portable power
supplies at the rear of the appliance.
EN
10
CAUTION
To reduce the risk of minor injury to persons, malfunction,
or damage to the product or property when using this
product, follow basic precautions, including the following:
Installation
•Do not tilt the appliance to pull or push it when transporting.
•Make sure not to get a body part such as a hand or foot stuck
while moving the appliance.
Operation
•Do not touch frozen food or the metal parts in the freezer
compartment with wet or damp hands. It may cause frostbite.
•Do not place glass containers, bottles or cans (especially those
containing carbonated drinks) in the freezer compartment, shelves
or ice bin that will be exposed to temperatures below freezing.
•The tempered glass on the front side of the appliance door or the
shelves can be damaged by an impact. If it is broken, do not
touch it with hands, as this may result in injury.
•Do not place heavy objects on top of the door in door.
•Do not use the door in door as a chopping board and ensure it is
not scratched by a sharp tool, as this may cause appliance
damage.
•Do not hang from the appliance door, storage room, shelf or fridge
door in door or climb up into it.
•Do not store an excessive amount of water bottles or containers
for side dishes on the door baskets. The basket may break or
your hand may bump into the surrounding structure, causing
injury.
EN
11
•Keep food organized inside the appliance.
•Prevent animals from nibbling on the power cable or water hose.
•Do not open or close the appliance door with excessive force.
•If the hinge of the appliance door is damaged or operates
improperly, stop using the appliance and contact an authorized
service centre.
•Supervise a child or a person with poor cognitive skills to ensure
they use the appliance safely.
•Do not damage the refrigerant circuit.
•Do not place any electronic appliance (such as heater and mobile
phone) inside the appliance.
•Do not clean glass shelves or covers with warm water when they
are cold. They may break if exposed to sudden temperature
changes.
•Never eat frozen foods immediately after they have been taken
out in the freezer compartment.
•Do not insert your hands into the mechanical part of the automatic
icemaker such as the ice bin or the ice dispenser.
•Do not use a thin crystal cup or chinaware when dispensing.
•Do not remove the cover of the automatic icemaker. Touching any
mechanical part of the automatic icemaker. It may result in injury.
•Make sure your hands and feet do not get stuck when opening or
closing the appliance door or the door in door.
•Do not open the door of the appliance with the door in door open,
or do not open the door in door while the door of the appliance is
open. The door in door may be struck by the edge of the
appliance and damaged.
EN
12
Maintenance
•Do not insert the shelves upside down. The shelves may fall,
causing injury.
•To remove frost from the appliance, contact an LG Electronics
customer information centre.
•Dispose of the ice inside the ice bin in the freezer compartment
during an extended power outage.
•Connect the water supply line (for plumbed models only) to a
potable water source only. Otherwise, impurities in the water may
cause illness.
EN
13
INSTALLATION
EN
Before Installation
Notes for Movement and Transport
• Remove all food from inside the appliance.
Then, transport the appliance only after fixing
fragile parts such as shelves and the door
handle with tape. Failure to do so may cause
appliance damage.
• Pull the power plug out, insert and fix it into
the power plug hook at the rear or on top of
the appliance. Failure to do so may cause
damage to the power plug or floor scratch.
• When transporting the appliance, more than
two people should transport the appliance
carefully. Dropping the appliance, which is
extremely heavy, may cause personal injury or
appliance failure.
• When transporting the appliance over a long
distance, keep the appliance upright. The
appliance may fall over, causing malfunctions.
Never transport the appliance laying down as
it can cause a refrigerant circulation
malfunction when it is turned back on again.
Notes for Installation
• Install the appliance on a solid and flat area.
− If the appliance is installed on an uneven
floor, it can cause vibration and noise
causing the appliance to fall resulting in
injury. It could also cause the doors not to
close correctly and introduce moisture inside
the unit during operation.
− If the appliance front or rear is not level,
adjust the front feet so that it can be
corrected. Severe cases may need the floor
to be packed out with strips of thin timber.
• Avoid placing the unit near heat sources,
direct sunlight or moisture.
• Connect the power supply cord (or plug) to
the outlet. Don't double up with other
appliances on the same outlet.
• After connecting the power supply cord (or
plug) to the outlet, Wait two or three hours
before you put food into the appliance. If you
add food before the appliance has cooled
completely, your food may spoil.
• After installing the appliance, connect the
power plug into a socket outlet. Before moving
and discarding the appliance, disconnect the
plug from the socket outlet.
14
EN
Dimensions and Clearances
Too small of a distance from adjacent items
may result in the degradation of freezing
capability and increased electricity costs. Allow
over 50 mm of clearance from each adjacent
wall when installing the appliance.
A
B
C
- Size
A 912 mm
B 1784 mm
C 754 mm
D 23 mm
E 731 mm
F 1118 mm
G 1700 mm
D
EGF
Ambient Temperature
• The appliance is designed to operate within a
limited range of ambient temperatures,
depending on the climate zone. Do not use
the appliance at a temperature exceeding the
limit.
• The internal temperatures could be affected
by the location of the appliance, the ambient
temperature, the frequency of door opening
and so on.
• The climate class can be found on the rating
label.
Climate Class
SN (Extended
Temperate)
N (Temperate) +16 - +32
ST (Subtropical) +16 - +38
T (Tropical) +16 - +43 / +10 - +43*
*Australia, India, Kenya
NOTE
• The appliances rated from SN to T are
intended to be used at an ambient
temperature between 10 ºC and 43 ºC.
Accessories
*1:This feature is only available on some models.
Ambient Temperature
Range ºC
+10 - +32
a b c
d
Spanner A*1Spanner A*1
a a
Water FilterWater Filter
b b
Water TubeWater Tube
c c
Tube Connector and Clip*1Tube Connector and Clip*1
d d
15
EN
(1
(2)
Removing the Door
When it is necessary to move the appliance
through a narrow opening, removing the doors
is the recommended procedure.
WARNING
• Disconnect the power cord, house fuse or
circuit breaker before installing or service the
appliance. Failure to follow these instructions
may result in death, fire or electric shock.
If your entrance door is too narrow for the
appliance to pass through, remove the
appliance doors and pass the appliance
laterally.
[The Left Fridge Door]
The water supply is connected to the upper
1
right part of the rear surface of the
refrigerator. Remove the ring in the joint
area. Hold the water supply connection and
gently push the collet to detach the water
supply line as shown in (1).
(1)
colletcollet
Remove the cover and pull out the tube (1).
3
Disconnect all wire harnesses (2).
Rotate the hinge lever counterclockwise (1).
4
Lift the top hinge (2) free of the hinge lever
latch.
Hinge Lever LatchHinge Lever Latch
)
CAUTION
• When lifting the hinge free of the latch, be
careful that the door does not fall forward.
Remove the hinge lever by tapping the end
5
of it toward the outside edge of the cabinet.
NOTE
• Detaching the water supply is only necessary
when detaching the left refrigerator door.
Remove the screws from the hinge cover at
2
the top of the refrigerator. Lift the hook (not
visible), located on the side of the cover at
the bottom edge, with a flat-head
screwdriver.
16
CAUTION
• When lifting the hinge free of the latch, be
careful that the door does not fall forward.
EN
NOTE
ColletCollet
TubeTube
Insert LineInsert Line
ClipClip
• Gently insert the tube until only one of the
tube’s lines is visible.
(Correct)(Correct)
(Incorrect)(Incorrect)
• Pull on the tube to make sure that it is tightly
fastened.
[The Right Fridge Door]
Remove the screws from the hinge cover at
1
the top of the refrigerator. Lift the hook (not
visible), located on the side of the cover at
the bottom edge, with a flat-head
screwdriver.
Rotate the hinge lever (1) clockwise. Lift the
3
top hinge (2) free of the hinge lever latch.
Hinge Lever LatchHinge Lever Latch
CAUTION
• When lifting the hinge free of the hinge lever
latch, be careful that the door does not fall
forward.
Lift the door from the middle hinge pin and
4
remove the door.
CAUTION
• Place the door on a non-scratching surface
with the inner side facing up.
Detach the wire harness (1).
2
[The Freezer Doors]
Unscrew the screw that attaches the lower
1
hinge cover and remove the cover.
(2)
(1)
17
Disconnect all wire harnesses.
2
Remove the two hinge bolts.
3
Twist the hinge to raise the pivoting end so
4
that the door can be lifted off. Lift the door
off the lower hinge pin and remove it.
EN
Refitting the Door
Mount the doors in the reverse sequence of
their removal once the appliance has been
passed through all access doors.
Adjusting the Height of the Door
[Fridge Door Height]
Open the fridge door and use the spanner
type1 to rotate the door hinge bolt as shown.
Height differenceHeight difference
Fridge doorFridge door
Freezer doorFreezer door
[Freezer Door Height]
[Method1]
Remove the door by lifting it off the lower
5
hinge pin.
Lower HingeLower Hinge
18
Open the freezer door and use the spanner
type1 to rotate the door hinge bolt as shown.
Freezer doorFreezer door
Height differenceHeight difference
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CAUTION
• When tilting the appliance backward to loosen
the screen at the bottom of the appliance, two
or more people should hold the handles at the
bottom and rear top side of the appliance.
[Method2]
With the refrigerator door open, fit the spanner
type2 in the nut of the height adjustment screw,
and turn until it is level.
Raise the doorRaise the door
Lower the doorLower the door
NOTE
• Support the bottom of the appliance once the
height adjustment screws on both sides of the
bottom have been completely loosened. This
way you can prevent the door from slanting
downward due to the weight of stored food
items.
Door Mullion and Auto Open Door
Once the door baskets are filled, the doors may
become misaligned, preventing the door mullion
or the Auto Open Door function from working
properly.
If the mullion on the left refrigerator door does
not open and close properly or the right door
stays ajar after the Auto Open Door function,
follow the directions below.
Make sure both front leveling legs are
1
extended fully and in firm contact with the
floor.
Follow the instructions in the Door
2
Alignment section to raise the left
refrigerator door until the door mullion is
once again working properly.
Adjust the right refrigerator door so it aligns
3
with the left refrigerator door.
19
EN
Connecting the Water Line (For Plumbed models Only)
Accessories
Water Filter Water Tube
Water Supply Requirements
A cold water supply with water pressure
between 138 kPa and 827 kPa (1.4-8.4 kgf/cm²)
is requried to operate the water dispenser. If the
refrigerator is installed in an area with low water
pressure (below 138 kPa), you can install a
booster pump to compensate for the low
pressure.
If a reverse osmosis water filtration system is
connected to your cold water supply, the water
pressure to the reverse osmosis system needs
to be a minimum of 138 kPa to 827 kPa
(1.4-8.4 kgf/cm²)
WARNING
• Unplug the appliance before carrying out any
work on connecting the water line. Failure to
do so may cause electric shock.
• Only connect the water line to a cold water
supply. Failure to do so may cause the water
filter to malfuction. Water hammer (water
banging in the pipes) in house plumbing can
cause damage to appliance parts and can
lead to water leakage or flooding.
• Connecting the water line must only be
installed by a qualified plumber and in
accordance with local legislation and
regulations governing water quality.
NOTE
• This water line installation is not covered by
the appliance warranty.
Connecting to the Appliance
Remove the cap from the tube connector on
1
the back side of the refrigerator.
Connect the installation tube to the
2
connector.
Checking the Water Connection
Turn on the water supply and switch on the
1
appliance. Carefully check all fittings for
possible leaks due to poorly fitted hoses.
Press and hold the Water Filter button for
2
three seconds. That resets the Replacement
Filter icon. The new water filter has been
activated.
Place a cup under the water dispenser to
3
verify that water is flowing through the
appliance.
Check the connecting tube and joints for
4
leaks once again.
20
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