LG P506 User Manual [en, es]

user guide

Table of Contents

CONTENTS PAGE

Account Passcode 4

Refilling Your Account 5-6

Tracking Your Balance & Expiration Date 7

Start Talking 8

Basic Features 9

Enhanced Features 11

Frequently Asked Questions 16

Transferring Service From a Wireless Carrier 16

Customer Service 19

Handset Warranty 19

If you are a new Pay As You Go customer, see the Quick Start Guide for quick and easy activation instructions.

If you are transferring service from another wireless carrier, you may be able to keep your current phone number. See Q&A on page 16 for details.

Attention:

If you are using this handset with

existing AT&T wireless service, you do

not need to activate a new account. Simply charge the battery and move

your existing SIM to this handset.

1. Remove battery cover and battery.

2. Insert existing SIM.

Welcome to GoPhone® Pay As You Go

Congratulations on your purchase of GoPhone Pay As You Go from AT&T.

This User Guide contains information on GoPhone Pay As You Go and using the features of this service.

Please consult the GoPhone Pay As You Go brochure or call Automated Customer Service for detailed information regarding the charges and fees associated with your service.

Note your phone number and passcode here:

Your Phone Number Is:

Passcode:

Account Passcode

Your initial account passcode is the last four digits of your wireless phone number. You will be required to change this password to access online customer service. For your security, we recommend you change your passcode to a secure code other than the last four digits of your wireless phone number. You can change your passcode at any time through online customer service ( or by speaking with a customer service representative. If you forget your passcode, you can use online customer service to have it text messaged to your phone free of charge.

att.com/mygophone)

Helpful Tips:

•

Check Your Balance and Expiration: *777# SEND

•

Add Refill PIN: *888* PIN NUMBER# and press SEND

•

Buy Features/Check Features: 611

Online Account Management: att.com/mygophone

Refilling Your Account

GoPhone Pay As You Go service allows you to pay in advance

Passcode

for your airtime. The cost of every call you make or receive will be deducted from your account in full-minute increments. The deduction may be delayed if AT&T experiences a system interruption or other downtime.

Refill before your current balance expires, and the balance carries over to the new expiration date.

You can refill when your balance is depleted or low in one of the following ways:

• Pay by credit card, debit card or checking account:

– Go to

att.com/mygophone

– Dial 611 from your wireless phone. A fee may be

charged for calls to add funds using a live representative.

• Pay by cash by visiting an AT&T store or one of more

than 200,000 authorized retail locations in the U.S. and purchase a refill card or PIN

Take the hassle out of refilling by enrolling in Auto Refill

Enroll your account in Auto Refill, and the airtime value you choose will be automatically charged to your credit or debit card on the date you specify. Enroll in one of the following ways:

• Visit att.com/mygophone and select the link to “Refill Your

Minutes with a Credit or Debit Card,” then “Manage My Account.” Log in, then select the option “Set Up Auto Refill.”

• Call 611 and from the Main Menu, select “Manage My Account”

and then the option to “Set Up Auto-Pay.”

Auto Refill plans to choose from include: Weekly Plan, Pay Day Plan, Monthly Plan or Expiration Protection Plan.

Account

Refilling Your Account

TEXT MESSAGING

— UNLIMITED, 1000 OR 200

NIGHT & WEEKEND MINUTES

— UNLIMITED

DATA

— 1 MB OR 100 MB

Then save by adding Feature Packages:

REFILL YOUR ACCOUNT

How to refill your account by purchasing a Pay As You Go card

STEP 1

Purchase a Pay As You Go card at one of AT&T’s stores.

STEP 2

Prepaid PIN #

SCRATCH OFF

GRAY BOX

STEP 3

Once you have entered your prepaid card number, you will

be informed of your new balance and expiration date.

In many locations, GoPhone Pay As You Go cards may be returned to the place of purchase within 30 days if the scratch-off strip has not been removed. Electronic PINs printed on a sales receipt are not returnable. Refund policy may vary depending on the place of purchase.

Locate the PIN number associated with the prepaid card. In many cases the PIN will be on the back of your card or printed on your receipt.

Follow instructions on back of card or printed on PIN receipt to add PIN value to account. With most refill cards, you can add PIN value using your prepaid phone keypad; enter *888* followed by PIN number, then the # key (e.g., *888*PIN NUMBER#) and press SEND. Or go to att.com/mygophone or dial 611 and select the option to “Add Money.”

Tracking Your Balance & Expiration Date

TRACKING YOUR BALANCE & EXPIRATION DATE: At the end

of each call you place or receive, the cost of the call will be deducted from your account in full-minute increments.

• A text message indicating your current balance will be sent

to the display of your phone following each charged call you place or receive

• You may dial

message indicating your account balance and expiration date

• Or you may call 611 at any time and follow the prompts to

hear your current balance and expiration date. There is no charge for calls to

The Pay As You Go system will notify you to refill your account when:

Your account balance is low

•

• Your account has 10 days left before it expires

• Your account balance is too low to pay for a call

With these notifications, you will receive refill options. You can bypass these options, if funds are available, by pressing you timely refill messages, delivery cannot be guaranteed.

777# and press SEND to receive a text

Automated Customer Service (611).

” to continue the call. Although AT&T will send

“

Refilling Your Account

Tracking Your Balance

& Expiration Date

Start Talking

Coverage area

Please review the coverage map in the sales brochure or go to

att.com/gophone and select “Learn about Pay As You Go,” which

shows the scope of your calling plan area as well as information on coverage when roaming in Mexico. The map depicts an approximation of outdoor coverage. The map may include areas covered by unaffiliated carriers and may depict their licensed area rather than an approximation of the coverage. The actual coverage area may differ substantially from the area shown on the map, as coverage may be affected by terrain, weather, foliage, buildings and other construction, signal strength, customer equipment and other factors. AT&T does not guarantee coverage or network availability. Charges will be based on the location of the site receiving and transmitting the call, not your location. Rates apply to calls to and from the GoPhone coverage area. Your phone’s display does not indicate the rate you will be charged.

Placing a call

Place calls with your GoPhone Pay As You Go service while within your coverage area to:

• Other wireless phones

• Landline phones

• Long distance and out-of-state domestic telephone numbers

• International numbers (visit att.com/gophone for

additional information)

• Toll-free numbers (airtime charges apply)

• Directory Assistance (per-call charge plus airtime charges apply)

You can use your GoPhone service just as you would any other wireless phone; however, calls to premium-rate numbers (e.g., 900,

976) and collect calls are not available with GoPhone service. In addition, subscriptions to certain AT&T services may be unavailable.

Basic Features

VOICEMAIL1: Callers can leave a message when you are away

from your phone or your phone is turned off.

Setting up your voice mailbox from your wireless phone

•

Press and hold the “1” key on your handset

• Follow the voice prompts to personalize your voice mailbox

Checking your voicemail messages from your wireless phone

•

Press and hold the “1” key on your handset

• Follow the voice prompts

Checking your voicemail messages from another phone

•

Dial your 10-digit wireless phone number

• Press the “

• Enter your personal passcode

• Follow the voice prompts

Forgot your passcode? Need additional assistance?

Dial 611, and a customer service representative

•

can assist you

To require a passcode from the voicemail main menu

Press “4” for Personal Options

•

• Press “2” for Administrative Options

• Press “1” for passcode and follow instructions

to turn on your passcode

For more information, go to

” key when the greeting begins

att.com/wirelessvoicemail.

Start Talking

Basic Features

3-WAY CALLING1: Add a third person to your call. (In some

areas, conference calling is available, which lets you talk with up to five people at the same time. This feature is available only on select phones.)

CALLER ID: Lets you know who’s calling.

CALL WAITING

: Lets you know when you have another call

and gives you the option of placing the first call on hold.

CALL HOLD

: Keeps one caller on the line while you place or

receive another call. Also acts as a mute button.

CALL FORWARDING1: Forwards calls to another number.

INTERNATIONAL LONG DISTANCE

: Dial directly from your

wireless phone to friends, family and business associates around the world.

DIRECTORY ASSISTANCE

: Dial 411 on your wireless phone,

get the phone numbers you need and be automatically connected to them. You’ll get Directory Assistance, driving directions and much more.

Additional airtime and other charges apply to feature usage. Setting up voicemail may trigger daily access fee on applicable plans. See your GoPhone Pay As You Go brochure for details.

Enhanced Features

INTERNATIONAL ROAMING IN MEXICO: You can now use

your Pay As You Go service when you travel to Mexico. No addi tional feature is required to roam in Mexico – all Pay As You Go cus tomers are automatically eligible. Roaming charges apply. See sales brochure for rates. For coverage information, go to

att.com/gophone.

You can reach Automated Assistance or Customer Service while roaming in Mexico by calling +1 (408) 962-1025 (from any landline phone).

While roaming outside the U.S., be sure to make all international calls using the international format (+ country code, phone number). For example, to place an international call back to the United States, dial +1, then the area code and phone number (the U.S. country code is “1”). In most GSM devices, holding down the a call in Mexico, dial the 10-digit number, including the area code and local number.

When roaming outside the U.S., most phones allow you to reach voicemail by holding down the unable to reach voicemail this way, dial your own wireless number (inserting a +1 before the number) and press the

“ key during the voicemail greeting. You will need to

”

know your voicemail passcode. Calls to voicemail when roaming internationally are billed at the roaming rates.

“0” key will cause the “+” sign to appear. To make

611 (from your wireless phone) or

“1” key. If you are

Basic Features

Enhanced Features

TEXT MESSAGING1: With Text Messaging, you can send and

receive short messages directly from your wireless phone to any other wireless phone, regardless of the service provider. It’s a quick, easy and discreet way to communicate. Messaging packages available. See section “PAY AS YOU GO FEATURE PACKAGES” and brochure for more details.

INTERNATIONAL TEXT MESSAGING

: Send and receive

text messages to and from wireless phones in over 100 countries worldwide.

• International messages should be dialed using the following format:

011 + country code + wireless number (example: 0114412345678)

• You can also send an international message by replacing 011

with a “+” (example: +4412345678)

RINGTONES, RINGBACK TONES, GAMES AND WALLPAPERS

1,2

Personalize your phone with its own ringtones, screensaver or wallpaper. Download a variety of games. From your wireless phone, select AppCenter from the main menu. Or go to

att.com/rings

to select your favorite.

1,2

DATA

: Connect to the Mobile Web, search, email, apps and more.

Get directions, download ringtones and games. Get access to your favorite websites like CNN, ESPN, Facebook, Google and more. Data packages available. See section “PAY AS YOU GO FEATURE PACKAGES” and brochure for more details.

MOBILE WEB PARENTAL CONTROLS: Allows parents the ability

to restrict access to content on the Mobile Web that may be inappropriate for younger viewers, plus block access to the Mobile Web search function.

Controlling Content: Set Content Filters to “On” or “Off.” “On” restricts access to sites with mature content on MEdia™ Net (Mobile Web) and shuts off access to the broader Mobile Web via the search function. “Off” has no restrictions, and all content is visible and accessible. The default is set to “Off.”

Controlling MEdia Net (Mobile Web) Purchases: Set Purchase Blocker to “On” or “Off.” “On” prevents your children from purchasing premium content, including ringtones, downloads, games and graphics. “Off” allows all purchases. The default is set to “Off.” (Note: Turning Purchase Blocker on will cancel any existing subscriptions you have, as well as prevent future one-time and subscription purchases.)

Pricing: There is no charge to use MEdia Net (Mobile Web) Parental Controls. The only charge is for the brief data usage needed to set the controls if done from the handset. You can also manage Mobile Web Parental Controls free of charge by contacting customer service at

611 from your handset or

1-800-901-9878 from any landline phone.

How to Set Parental Controls: Go to MEdia Net (Mobile Web) Home on your wireless phone, select “Customize MEdia Net (Mobile Web)” and then select “Parental Controls.” Change “Content Filters” and/or “Purchase Blocker” setting to “On.”

You will be required to establish a PIN code and provide your email address. (Email address will be used for verification purposes only, and if you need to reset your PIN.) Settings can be easily changed anytime by using your PIN code by contacting customer service.

No filtering is 100% accurate, and AT&T does not guarantee filtering accuracy.

Enhanced Features

INSTANT MESSAGING

receive and reply to AOL messages. With Mobile Instant Messaging, available on select phones, you can chat with anyone from the Buddy List

1,2

: With GoPhone Pay As You Go, you can

instant messages or Yahoo!® instant

on your wireless phone. It keeps you connected, even when you’re on the go. Messaging packages available. See section “PAY AS YOU GO FEATURE PACKAGES” and brochure for more details.

PICTURE MESSAGING

1,2

: With Picture Messaging, you can send

pictures, video and voice messages to another phone or email address. You can even personalize the message with text or a voice recording. Messaging packages available. See section “PAY AS YOU GO FEATURE PACKAGES” and brochure for more details.

VOICE INFO

: With your phone, you can get news, horoscopes,

wake-up calls, financial news, weather, stock quotes, entertainment news, travel information, sports and more.

Just dial

and press SEND from your wireless phone

121

to access the service. For additional instructions on GoPhone Pay As You Go features, contact customer service at visit

att.com/gophone.

611 or

PAY AS YOU GO FEATURE PACKAGES: GoPhone now offers

you the convenience and value to purchase money-saving feature packages with one easy phone call. To order, go to

att.com/mygophone or dial 611 and say “Buy Features.” Or

you can order feature packages directly from your mobile device. Just go to Mobile Web Home and select and select

“My Features” and follow the instructions. Data charges

“My Account,” sign in

apply to navigate through the MEdia™ Net (Mobile Web) entryway to access the “My Account” link.

For your convenience, you can set up your feature packages on auto-renewal and have the packages you select automatically added to your account every 30 days. To enroll, go to

att.com/mygophone or enroll by going to “My Account” via

theMobile Web. Data charges apply to navigate through the MEdia Net (Mobile Web) entryway to access the “My Account” link.

Messaging

Includes domestic text, IM, picture and video messaging.

Data

Access websites, check email, download media and more.

Night & Weekend Minutes

Available only with $1 Mobile to Mobile plan.

Feature packages last for 30 days.

To check your feature package balance anytime, simply call and select the option “Buy Features” and then say “Check My Feature Packages,” or go to

You can also dial the following codes and press receive a free text message indicating your package balance:

• Messaging Package:

(not available with Unlimited Messaging package)

• Data Package:

Additional usage or feature charges apply. See your GoPhone Pay As You Go brochure for details.

Account balance must be at least $5 to use Data and Instant Messaging services or to download ringtones, games or wallpapers.

777*3#

att.com/mygophone.

777*2#

SEND to

611

Enhanced Features

Frequently Asked Questions

Q: I’m transferring service from another wireless carrier. How can I keep my current phone number?

Do not terminate your service with your existing company

before initiating service with AT&T. Complete activation of new service, then dial

“0” to talk to a Customer Care Representative who can

then assist you with porting your current wireless phone number. (Port-in rules apply).

Q: What happens if I run out of funds in my account?

A: • Purchase a new card or PIN at any AT&T retail location or

participating authorized dealer

• To pay by credit card, debit card or checking account,

611 from your wireless phone and select the

dial “Add Money” option from the menu

• Refill online at att.com/mygophone

Q: How do I check my expiration date?

You may dial

message indicating your account balance and expiration date, or dial Account Balance” option, or go to get additional details about your account.

611 from your wireless phone and select the “Get My

777# and press SEND to receive a text

611 and press “4” for “More Options,”

att.com/mygophone and

Q: What happens to the balance in my account if I don’t use

all the funds before they expire?

Funds would be forfeited, and the account would begin a

60-day grace period before it is deactivated. However, refill your account before your current balance expires and the balance carries over to the new expiration date.

Q: Where can I get information about new GoPhone offers

or updates about my service?

updates about your service. Or you can call

Customer Service

(611) and get information about

Automated

changes to your service, your promotions or rate plan.

Q: How do I make a call?

To make a domestic call on your wireless phone:

• Press the POWER key to turn on your phone

• Dial the phone number by entering the area code first

and then the 7-digit number

• Press the SEND key. This button may contain a green icon.

• To end the call, press the END button. This button may

contain a red icon.

Q: My phone will not power on. What should I do?

Make sure your battery is charged. To turn on some phones,

you must press and hold the

POWER key for at least five

to seven seconds. If you are still unable to turn on your phone, take it back to the place of purchase for further assistance.

Q: What is Directory Assistance (411)?

A: AT&T Directory Assistance provides telephone numbers and

addresses of business, government and residential listings throughout the United States. Additional charges apply.

Note: This service is provided by AT&T and may not be available

while roaming outside the AT&T wireless network.

Frequently Asked Questions

Q: Why can’t I download ringtones from a non-AT&T website?

AT&T service does not support downloadable ringtones from

external sites. You must use ringtones available for download

att.com/rings.

Q: Can I download all of the content that is available on

the AT&T website?

No. Content availability varies with each handset.

Q: Is there a cost to use Data Services?

Yes. There is a premium cost for content such as ringtones,

games and wallpapers. Additionally, data usage charges will apply to download the content.

Charges also apply to texting and web browsing, unless you

have purchased a feature package. Pay-per-use rates apply without a feature package or if the feature package is depleted or expired.

Q: Why was I charged when calling voicemail?

Per-minute charges and daily-access-fee charges (if applicable)

apply to voicemail retrievals.

Q: Why was I charged more than the timer on my phone?

Voice usage is deducted in full-minute increments with

partial minutes rounded up to the next full minute at the end of each call. The timer on your phone may indicate usage of one minute and 15 seconds (1:15). Because AT&T bills in full-minute increments, you will actually be charged for a total of two full minutes.

For answers to other FAQs, call Automated Customer Service by dialing

611 from your Pay As You Go phone and selecting the

option for “Frequently Asked Questions.”

Customer Service

ONLINE CUSTOMER SERVICE: You can also access and

manage your account online at

att.com/mygophone.

Your wireless number and account passcode are required to access online customer service. With online account management, you can:

• Add funds to your account

• Check your balance and expiration date

• Review recent account activity

• Review the details of your rate option

• Check the status and balance of any active feature

package(s) you have purchased

• Sign up for feature packages

• Set up automatic feature package renewal every 30 days

• Change your passcode

• Enter/modify your personal profile

• Request that your passcode be sent to your

phone free of charge if you forget it

Handset Exchange by Mail:

•

Warranty repairs for your GoPhone are as

simple as dialing

1-800-801-1101

Frequently Asked Questions

Customer Service

MY ACCOUNT: With My Account, GoPhone customers can access

account management services from their handsets. You can use My Account to purchase airtime with a credit or debit card, add funds from a Pay As You Go Card or PIN, view your account balance and expiration date, check your feature package balance, add feature packages, set up automatic renewal on your feature packages and reset your account passcode or voicemail password – all right from your phone, 24/7.

Some handsets feature an instant link to My Account by pressing the left navigation key. The My Account screen will display, showing your balance and expiration date. Follow the on-screen instructions to refill your account or access other options. There is no charge for using My Account.

If your handset does not include this feature, you may access My Account by connecting to MEdia™ Net (Mobile Web) from your device. Once you reach the MEdia Net (Mobile Web) Home page, scroll to the bottom of the page and select the “My Account” link. You will need your four-digit account passcode to purchase airtime. There is no charge for using “My Account,” however you will be charged for kilobyte usage while navigating through the MEdia Net (Mobile Web) entryway to access the “My Account” link. In addition, you must have a $5 minimum account balance to access MEdia Net (Mobile Web). To avoid these charges and the minimum balance requirement, simply bookmark the “My Account” link/url so that you can access it directly. To set up a bookmark, refer to the instructions in your handset owner’s manual.

Please note, to refill with a credit or debit card from your phone, you must first call

611 and complete a credit/debit card refill to

set up your payment card.

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