LG NT-17Z990 User Manual

Introduction / Important Safety Precautions

ENGLISH

Using LG Easy Guide, LG TroubleShooting

LG Electronics Inc. provides LG Easy Guide (User's Guide) and LG TroubleShooting (TroubleShooting Guide) to users for their easy and convenient use of the product.

TIP

LG Easy Guide and LG TroubleShooting are provided with the UWP app and they can be downloaded again on the Microsoft Store if they are deleted. If you want to download the files again, connect to the Microsoft Store, search for the files and install them.

• Press the [ ] button to run [LG Easy Guide 2.0] or [LG TroubleShooting 2.0].

Introduction / Important Safety Precautions

Information/Precautions Before Using

Before reading LG Easy Guide, first check the following information.

• This LG Easy Guide has been written for the Windows 10 operating system.

• The screen and menu configurations may differ from this manual depending on the status of the

Windows and software update.

• Representative images are used in LG Easy Guide. Product purchased may differ in appearance and

color.

• LG Easy Guide includes instruction about optional products. There may be information about

products you did not purchase.

• The contents of LG Easy Guide are subject to change without prior notice.

• Use, duplication, or reproduction of any part of LG Easy Guide without prior permission from LG

Electronics Inc. is strictly prohibited.

• LG Electronics Inc. does not provide warranty for data loss. In order to minimize damage from data

loss, please make backup copies of important data.

• The optical disk drive (DVD, CD-ROM, etc.) is optional and may not be provided upon purchasing the

product.

• Manufacturers and installers cannot provide services related to human safety as this wireless device

may cause radio interference.

ENGLISH

Safety Precaution Notations

The below symbols are to inform you of dangers and safety concerns that you must be aware of. Read the symbol-indicated instructions with caution to avoid any possible mishap.

WARNING

Appears in the case of noncompliance with the instruction that may cause serious physical damage or fatal injuries.

CAUTION

Appears in the case of noncompliance with the instruction that may cause minor damage to the body or the machine.

Text Notations

The symbols below are used to display information required to use the product. Familiarize yourself with the instructions marked by the symbols to ensure proper operation of the product.

Introduction / Important Safety Precautions

TIP

ENGLISH

Indicates that the following information is added to help the user utilize the machine more conveniently.

OPTION

The Option symbol indicates that the concerned device is not included in the product package and thus has to be purchased separately, or the device may not be applied to the user's machine depending on model type.

Manufacturer and Copyright

Microsoft™, MS™, WinPE™, and Windows

are the registered trademarks of Microsoft Corporation™.

USB Type-C™ and USB-C™ are the trademarks of USB Implementers Forum.

Thunderbolt™ is a trademark of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

Google, Android, Google Play, Google Play logo, and other marks are the trademarks of Google LLC.

iPhone is the trademark of Apple Inc. registered in U.S.A. and other countries. App Store is the service mark of Apple Inc.

Manufacturer and Copyright represent the logo and trademark of the manufacturer, and bear no relationship to the functions supported by the product.

LG logo is a registered trademark of LG Electronics, inc.

SD Logo is a trademark of SD-3C, LLC

xD™ logo is a registered trademark of FUJIFILM™ Co., ltd.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol, & DTS and the Symbol together, DTS-HD, Play-Fi, Headphone:X, DTS:X, the DTS Headphone:X logo, and the DTS:X logo are registered trademarks or trademarks of DTS, Inc. in the United States and/or other countries. ⓒ DTS, Inc. All Rights Reserved.

The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in the United States and other countries.

The SuperSpeed USB Trident logo is a registered trademark of USB Implementers Forum, Inc.

Introduction / Important Safety Precautions

LG Easy Guide may contain undetectable errors despite our dedicated efforts to provide users with reliable information. We ask for your understanding.

The illustrated figures in LG Easy Guide may differ in appearance with the actual products.

Unauthorized reproduction or duplication of any part of LG Easy Guide is strictly prohibited.

LG Electronics Inc. reserves the right to modify any part of this manual for quality purposes, without prior notice.

Country of Origin China

Manufacturer LG Electronics Inc.

Open Source Software Notice Information

To obtain the source code under GPL, LGPL, MPL, and other open source licenses, that is contained in this product, please visit http://opensource.lge.com.

In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available for download.

LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such distribution (such as the cost of media, shipping, and handling) upon email request to opensource@lge.com.

This offer is valid for a period of three years after our last shipment of this product. This offer is valid to anyone in receipt of this information.

ENGLISH

System Protection Feature

If the system becomes too hot, the system protection feature automatically stops recharging the battery and switches to hibernate mode or turns the power off.

The PC system may not be reactivated until it cools down enough.

Information on Hard Drive / Memory Capacity

Information on Hard Drive (HDD, SSD, eMMC) Capacity

The hard drive capacity shown by Windows is lower than that stated by the hard drive manufacturer due to a difference in calculation.

Manufacturer Hard drive manufacturers use a decimal definition of 1 KB = 1,000 Bytes.

100 GB Storage Device (HDD, SSD, eMMC): 100,000 MB / 1,000 Bytes = 100 GB

Windows Windows use the binary definition of 1 KB = 1,024 Bytes.

Introduction / Important Safety Precautions

100 GB Storage Device (HDD, SSD, eMMC): 100,000 MB / 1,024 Bytes =

ENGLISH

97.6 GB

RAM Capacity

RAM capacity shown by Windows may be lower than the actual capacity because the PC uses shared memory for BIOS and the integrated graphics card.

Due to BIOS using shared memory, 1,024 MB RAM may be reported as 1,022 MB or slightly less.

If the PC has integrated graphics card, 1,024 MB RAM may be reported as 1,022 MB or less than 1,000 MB.

Adjusting Volume (headset and speakers)

Check the volume before listening to music.

CAUTION

• Before using the headset, check if the volume is too high.

• Do not use the headset too long.

Introduction / Important Safety Precautions

Important Safety Precautions

Please use the machine in the proper environment to extend the machine's lifespan. Use the machine in a safe and stable place.

The warranty does not cover any damage resulting from reckless use or use in undesirable environments.

ENGLISH

Introduction / Important Safety Precautions

Product Installation/Usage Precautions

ENGLISH

CAUTION

Place the product on a stable place so that it does not fall.

• If the product is dropped, it may cause product damage or bodily injury.

Use the product in a clean, dust-free environment.

• Otherwise, the system may not function properly.

Do not place any objects within 15 cm of the PC.

• Lack of ventilation may overheat the PC from inside and put users at risk of

burn injuries.

Do not store or use the PC near a magnetic object (i.e. a bag with a magnetic object, a diary, a wallet, a memo board, high-powered speakers, a bracelet, or etc.).

• Otherwise, the storage device (HDD, SSD, eMMC) and the system may be

damaged, and the system may fail to operate properly.

Do not use the PC on a bag with magnetic objects attached to it.

• Otherwise, the storage device and the system may be damaged, and the

system may fail to operate properly.

Operate the product where there is no electromagnetic interference.

• Keep a proper distance between the PC and electronic appliances such as

radios or speakers that generate strong magnetic fields.

• Otherwise, data may be lost from the storage device (HDD, SSD, eMMC) or

the LCD color may be damaged.

Do not connect a key-phone line to a wired LAN port.

• A fire may occur or the product may get damaged.

If the LCD screen is damaged, do not touch LCD with your hands.

• Contact the ser vice center as it may cause an injury.

Do not leave any objects such as a pen between the keypad and the LCD.

• You might break the LCD by unwittingly closing it with a foreign object

remaining on the pad.

Do not press or scratch the LCD with a sharp object.

• It may cause impairment.

Introduction / Important Safety Precautions

Ensure the power is off before shutting the LCD.

• The product may catch fire, be broken or deformed due to temperature rise.

Do not impose excessive force on the LCD screen or drop it.

• You may break the LCD glass panel.

Do not lean the LCD screen backward too much. Do not apply too much force to the LCD screen.

• The LCD screen or the moving parts may be damaged.

To clean the LCD screen, use designated agents and soft cloth and rub the screen in one direction.

• Too much force may damage the LCD screen.

When handling PC parts, follow the instructions in the manual.

• Otherwise, the product may get damaged.

Install a vaccine program on your PC and do not download illegal programs nor access any corruptive web site such as those pushing pornographic contents.

• The system may be infected and impaired.

ENGLISH

Do not insert devices other than designated ones in the ports.

• Otherwise, the product may get damaged.

Do not press the eject button while the optical disk drive (CD/DVD/Blu-ray) is running.

• An error may occur or the disc may be ejected, causing injury.

Do not use a damaged optical disc (CD/DVD/Blu-ray).

• Otherwise, the product may get damaged or cause physical injury.

Avoid using a wireless LAN connection within the 5 m radius of a microwave or plasma lamp. If you have to use wireless LAN and a plasma bulb within the range, do so between channels 11 and 13.

• The transmission rate may drop even if the connection is made.

ENGLISH

Introduction / Important Safety Precautions

Turn off the PC if you are not going to use it for an extended period of time.

• It may overheat the battery.

Make sure that the memory cover is securely closed before turning on the PC.

• Do not use the machine when the memory cover is open. It may damage the

machine.

Please use parts certified by LG Electronics, Inc.

• Otherwise, a fire or product damage may occur.

If there is a problem with peripheral devices, contact the device manufacturer.

• The product may get damaged.

Handle devices and parts of the machine with care.

• The product may get damaged.

Do not drop any part or device of the machine while disassembling it.

• If dropped, it may be damaged and cause an injury.

Introduction / Important Safety Precautions

WARNING

Dispose of the desiccating agent and plastic wrap properly.

• The desiccating agent and plastic wrap may cause suffocation.

Do not use the machine in damp places like a laundry room or bathroom.

• Moisture may cause a glitch or electric shock.

• Please use the machine within the appropriate temperature range (10 °C to

35 °C) and humidity range (20% RH to 80% RH).

Clean the PC with a proper agent and dry it completely before using it again.

• If the PC is wet while used, an electric shock or fire may occur.

When lightning flashes in your area, disconnect the power, wired LAN and other connections.

• An electric shock or fire may occur.

Do not leave a cup or other containers filled with watery substance near the PC.

• In the case that liquid goes inside the PC, a fire or electric shock may occur.

If you have dropped or damaged the PC, disconnect the power and contact the local service center for a safety check.

• If a damaged PC is used continuously, an electric shock or fire may occur.

ENGLISH

Do not put a lit candle or live cigarette on the PC.

• A fire may occur.

If you detect or smell smoke from the PC, stop use immediately and disconnect the power source before contacting your local service center.

• A fire may occur.

As the AC adapter can be hot, do not touch it with bare skin while using it.

• Extended period of exposure may cause burn.

The bottom of the PC gets hot when the system is in operation. Do not touch or put it on your lap.

• Extended period of exposure may cause burn.

Do not play the PC games excessively.

• Playing a PC game for an extended period of time may cause a mental

disorder. It may also inflict physical impairments on the elderly and children.

ENGLISH

Introduction / Important Safety Precautions

Do not put your finger or an object into PC ports.

• An injury or electric shock may occur.

Ask one of our engineers to run a safety check after your computer has been repaired.

• Otherwise, an electric shock or fire may occur.

For minors, we recommend a program that blocks access to illegal or pornographic web sites.

• Minors' exposure to adult-only contents may inflict psychological instability or

even trauma on them. Take an extra precaution for your children if the whole family is using this machine.

Keep the machine away from heat-emitting devices such as a heater.

• The product may get deformed or catch on fire.

Prevent children from thrusting their finger into the optical disk drive (CD/ DVD/Blu-ray) tray.

• The finger may be stuck in the tray and injured.

Do not block the ventilation hole with any object.

• Otherwise, an electric shock may occur.

When upgrading your PC, turn off the power and disconnect the power cable, battery, and LAN.

• There is a risk of electric shock or fire and the product may be damaged.

When you upgrade the PC, ensure that children will not swallow any parts including bolts.

• If a child swallowed a nut, he or she may get suffocated.

• In that case, see the doctor immediately.

Do not disassemble or modify the machine arbitrarily.

• There is a risk of electric shock and the product may be no longer covered by

the warranty.

If you dissemble the PC, connect the power after reassembly is done.

• There is a risk of electric shock or product damage, if you touch the

disassembled PC.

Do not put in metal items such as coins, hair pin or other irons or inflammables such as paper or matches. Especially, ensure that children will not do so.

• There is a risk of product damage, fire, or electric shock.

• If any foreign substance gets in the product, unplug the product and contact

the local service center.

Product Storage/Transportation Precautions

CAUTION

Before carrying the machine, turn off the power and disconnect all the cables.

• Otherwise, you may trip over the wire, damaging the PC and sustaining an

injury.

Introduction / Important Safety Precautions

ENGLISH

Do not carry the machine with the LCD open.

• Otherwise, the product may get damaged.

Protect the machine from any shock while carrying it.

• System damage or an injury may result.

Carry the product in a bag designed for it.

• Carrying it in another type of bag may result in product damage.

Do not put any heavy object on the PC.

• There is the risk of malfunction. If the object were to fall, it may cause an

injury or damage the machine.

ENGLISH

Introduction / Important Safety Precautions

WARNING

During air travel, follow the directions of flight attendants.

• Using the PC during flight may cause an aircraft accident.

When leaving the product in a car, avoid the exposure to direct sunlight.

• The product may get deformed or catch on fire due to the rise of the

temperature.

Do not put any heavy object on the power cable and AC adapter, and avoid damage from impacts.

• A malfunction or fire may occur.

Do not leave the powered-on PC in a space without enough ventilation (i.e. bags) for an extended or repeated time.

• The battery may overheat and cause a fire.

Battery and AC Adapter Precautions

Introduction / Important Safety Precautions

WARNING

When the PC is not used for an extended period of time, keep the battery level at 50 %.

• Keeping the battery fully discharged for an extended period of time may cause

the battery to malfunction.

Charge the battery only with the provided instrument.

• Otherwise, the battery may be damaged presenting a risk of fire.

Do not throw or disassemble the battery.

• The resulting damage may cause an injury, explosion, or fire.

Use batteries certified and acknowledged by LG Electronics Inc.

• Otherwise, an explosion or fire may occur.

Prevent the battery from being in contact with any metallic object like a car ignition key or a paper clip.

• Otherwise, this may cause damage to the battery, a fire or burn due to

overheat in the battery.

ENGLISH

Keep the battery away from heat.

• Otherwise, an explosion or fire may occur.

Do not short-circuit the battery.

• Otherwise, it may explode.

Do not dispose of a spent or backup (standby) battery arbitrarily.

• It may explode or cause a fire.

• Disposal methods may differ by country and region. Dispose of spent batteries

in accordance with the laws and safety rules of the country and region you reside in.

ENGLISH

Introduction / Important Safety Precautions

If you find leakage or smell bad odor from the battery, remove the battery and contact the local service center.

• It may explode or cause a fire.

Do not store in places with temperatures above 60 °C and high humidity (in cars or saunas).

• It may explode or cause a fire.

Keep the battery out of the reach of children or pets.

• If damaged, it may cause an injury.

Keep the battery from being pierced by a sharp object or chewed by pets.

• It may explode or cause a fire.

Do not put the battery in water.

• Otherwise, the battery may be damaged or explode.

Do not use the PC on top of carpet, blanket or bed. Also, do not put the adapter under the blanket.

• This may cause a malfunction, fire or burn due to overheat in the PC and

adapter.

Read the battery usage precautions carefully before use.

• Keep the battery at room temperature. LG Easy GuideRefer to the Tip. Using a

Battery in the installation guide to store the battery properly.

Connect the power plug properly by pushing it to the end.

• If a contact failure occurs, it may cause product damage or fire.

Introduction / Important Safety Precautions

Do not bend the power cable for AC adapter too much or get stamped by a sharp object.

• The wires inside the cable may break and cause electric shock or fire.

Do not use loose plugs or damaged power cords.

• An electric shock or fire may occur.

Do not touch the power cord with your hands wet.

• Otherwise, an electric shock may occur.

Pull the plug, not the cord, to disconnect the AC adapter and power jack.

• Otherwise, a fire or product damage may occur.

Operate the product at the proper voltage.

• Excessive voltage may result in damage on the product, electric shock or fire.

ENGLISH

Use power outlets with an earth pin installed and proper supply of rated electricity.

• An electric leakage may cause an electric shock or fire.

• The shape of the power cord and outlet may differ by country and region.

In the case of strange noise from the cord or plug, disconnect the power cord from the outlet immediately and contact the service center.

• A fire or electric shock may occur.

Use the power supply/adapter provided with the product and never disassemble the product.

• Using a different product or disassembling it may cause an electric shock or

fire.

Always keep the AC adapter and power outlet clean.

• A fire may occur.

Keep children and pets from damaging the power cord.

• It may cause a fire or an electric shock.

ENGLISH

Introduction / Important Safety Precautions

Disconnect the PC completely before cleaning it.

• Otherwise, an electric shock or impairment may occur.

If the power/AC adapter or the product is soaked, disconnect the battery, power/AC adapter, and all other lines before contacting the local service center.

• An electric shock or fire may occur.

Ensure that the battery pack is locked to the machine after installation.

• Otherwise, the battery may be damaged.

Other Safety Precautions

Introduction / Important Safety Precautions

CAUTION

Handle the machine with care to prevent loss of data from the storage device (HDD, SSD, eMMC).

• Since the storage device is fragile, you need to back up your important data

frequently.

• The manufacturer is not responsible for any storage device data loss caused by

a user's mistake.

Damage to the storage device (HDD, SSD, eMMC) and data loss may occur when:

• External shocks are inflicted on the machine while disassembling or installing it.

• The machine is reset (i.e. restarted) or turned on again after a power outage

while the storage device is operating.

• The PC is infected with a virus, tainting the data irrecoverably.

• Abrupt turning-off of the PC can damage the PC.

• If the product is moved, shaken or exposed to external shock while the storage

device is running, file damage or bad sectors may occur.

To minimize data loss resulting from storage device damage (HDD, SSD, eMMC), frequently back up important data.

• The manufacturer is not responsible for any data loss.

We do not refund or replace a product that malfunctions due to the installation or use of an operating system other than the one provided by LG Electronics Inc.

• Some software applications may not work properly in other operating systems.

Such malfunctions are not covered by the warranty.

ENGLISH

Introduction / Important Safety Precautions

Product Specifications

ENGLISH

PC Specifications

Display

CPU

43.18 cm IPS LCD

Intel

Core™ i7 / i5 / i3 or Intel®Pentium®processor

The CPU differs depending on model type and cannot be replaced by the user.

GPU

Intel

UHD Graphics 620 When processing large graphic data, it utilizes dynamically allocated system memory.The size of the allocated memory depends on the system memory size.

System Memory DDR4 SODIMM

The maximum capacity of the main board is 16 GB. Memory of 3 GB or more is supported only in a 64-bit O/S.

Memory size may differ depending on the model. The user must not arbitrarily replace the memory.

Storage Device

M.2 SSD or NVMe (2280)

Storage device capacity may differ depending on the model.

Bluetooth Bluetooth 5.0

If you connect to Bluetooth device and wireless LAN at the same time, the system may become slow. In order to use Bluetooth 5.0, the device you want to connect to should support Bluetooth 5.0.

Wireless LAN Intel

9560D2W

Manufacturers and installers cannot provide services related to human safety as this wireless device may cause radio interference.

Webcam HD Webcam

It may not be available depending on the model.

LAN

10/100 Megabit or Gigabit

To use a wired LAN, you need to have a LAN adapter installed separately. The performance of the provided adapter depends on the model. It may not be available depending on the model.

Product Weight

Approx. 1340 g (battery included)

The weight may differ depending on the model.

The product dimensions and specifications differ by model type and cannot be replaced by the user.

Power Supply and Environments

Introduction / Important Safety Precautions

AC Adapter (Free Voltage)

Power Rating: 48 W Input: AC 100 V to 240 V, 1.5 A 50 / 60 Hz Output: DC 19 V, 2.53 A

Battery

Lithium Ion battery Charging Hours: 3.0 hours Charging hours may be longer if the battery is not used for a long time or the system is on. When temperature is outside the operating temperature specification, the battery may not be charged or charging hours may be longer. Operating temperature may be different from the actual room temperature.

Operating and Storage Conditions

Operating Temperature: 10 °C to 35 °C Operating Humidity: 20 % RH to 80 % RH Storage Temperature: - 5 °C to 40 °C Storage Humidity: 5 % RH to 90 % RH

Power Consumption

Power consumption of this product under sleep mode satisfies "e-Standby Program Regulation" of Korea Energy Management Corporation. Power consumption during operation, standby, and manual off modes may differ depending on the product specifications and the adapter type. Even when the system is turned off, it consumes a minute amount of power, if supplied. Information on power consumption is available on the Korea Energy Management Corporation website(www. kemco.or.kr).To cut off the power supply completely, disconnect the power cord from the power outlet.

ENGLISH

Using Windows 10

ENGLISH

Start Menu

A New Start Menu

The Start menu in Windows 10 has been changed so you can use Windows quickly and easily.

Press the [ ] button in the lower-left corner of the screen to display the Start menu.

TIP

Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.

Using Windows 10

1 Expand: Displays the names of all menu items.

2 User Account: Displays the current user's information. You can use functions such as Change

Account Settings, Lock or Logout.

3 Document: Opens the default document folder in Windows.

4 Pictures: Opens the default photo folder in Windows.

5 Settings: You can set up the system including the network settings. 6 Power: Sleep, System Shutdown, and Restart menus are available.

7 App List: Displays the app list.

8 AppTile: Apps added to the Start menu are displayed in tile format.

9 Start Button: Opens or closes the Start menu.

10 Windows Search: Searches for the text entered by the user in My Items (system) or the Internet.

• You can use your voice to search for content.This service may not be available in Korea and

other areas.

11 Task View: You can add a Desktop screen or switch to the screen to display the history of recent

PC usage.

12 Action Center: You can view the system-related notification messages and change PC settings.

ENGLISH

Using Windows 10

TIP

ENGLISH

•

Press [ ] + [X], and then the [ ] button pop-up menu appears.You can use the

pop-up menu to easily access the shortcuts such as Windows Explorer, Search, System Shutdown, and Desktop.

Desktop Apps and Windows Apps

The Desktop apps remain unchanged from the previous Windows apps, but Windows apps have been changed to include various functions.

The Windows apps provide easy-to-use menus according to the window size and a variety of convenient functions such as Update and Alarm.

Using Windows 10

Using Apps

Running and Exiting Apps

Run apps that were not added to the Start menu or apps that were installed on the system using the following method:

1 Press the [ ] button and select and run the app you want from the app list.

TIP

Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.

ENGLISH

2 To exit an app, press the [ ] button on the top of the app screen.

Deleting Apps

You can delete apps from the Start menu tiles or the app list.

TIP

The basic Windows apps that are required may not be deleted.

Using Windows 10

1 Click the [ ] button to display the Start menu.

ENGLISH

TIP

Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.

Using Windows 10

2 Go to the Start menu app tiles or the app list and right-click the app you wish to delete.

ENGLISH

Using Windows 10

3 When the pop-up menu appears, select [Uninstall].

ENGLISH

TIP

If you are deleting a desktop app, the [Programs and Features] window appears. Right-click the app you wish to delete and press the [Uninstall/Change] button.

Using Windows 10

4 When prompted to confirm the deletion, click the [Uninstall] button to delete the app.

Adding Apps to Start Menu/Taskbar

ENGLISH

You can add frequently used apps on the Start menu and taskbar for easy and quick access.

Using Windows 10

1 Press the [ ] button to display the Start menu.

ENGLISH

TIP

Press the [ ] key or [Ctrl] + [Esc] to display the Start menu.

+ 192 hidden pages