LG MP500-BCBC User guide

OWNER’S MANUAL
DIGITAL SIGNAGE MEDIA PLAYER (Hardware)
Please read this manual carefully before operating the product and retain it for future reference.
MP500-A***
MP500-B***
MP500-F***
www.lg.com
TABLE OF CONTENTS
Licenses .....................................................................................4
Replacing Flash Memory Battery ...............................................4
MP500-A*** / MP500-B***
Specications .............................................................................5
General Specifications .................................................................................................. 5
Multi I/O Port ................................................................................................................. 5
Operational Specifications ............................................................................................ 6
Included in the Box .....................................................................7
Basic Components ........................................................................................................ 7
Optional Items ............................................................................................................... 7
Connections ...............................................................................8
Front Panel .................................................................................................................... 8
Back Panel .................................................................................................................... 8
How to Install on Monitor ............................................................9
**WS50, **LT55A Models .............................................................................................. 9
**WX50MF Model ........................................................................................................ 10
How to Install the Guide Bracket ..............................................11
In/Out Cable Connection ..........................................................13
Connecting a Monitor with an HDMI Cable ................................................................. 14
Connecting/Disconnecting HDMI Audio Device in Windows ....................................... 16
Connecting a Monitor with DP Cable .......................................................................... 17
Connection to Multiple Monitors .................................................................................. 20
2
MP500-F***
Specications ...........................................................................22
General Specifications ................................................................................................ 22
Multi I/O Port ............................................................................................................... 22
Operational Specifications .......................................................................................... 23
Included in the Box ...................................................................24
Basic Components ...................................................................................................... 24
Optional Items ............................................................................................................. 25
Connections .............................................................................26
Front Panel .................................................................................................................. 26
Back Panel .................................................................................................................. 26
How to Install on Monitor ..........................................................27
**WS50, **LT55A Models ............................................................................................ 27
**WX50MF Model ........................................................................................................ 28
How to Install the Guide Bracket ..............................................29
In/Out Cable Connection ..........................................................31
Connecting a Monitor with DP Cable .......................................................................... 32
Connecting a Monitor with DP to HDMI Adapter ......................................................... 35
Connecting/Disconnecting DP Audio Device in Windows ........................................... 38
Connection to Multiple Monitors .................................................................................. 39
Limitations of Microsoft Windows Embedded Standard ...........41
Frequently Asked Questions (FAQs) ........................................41
Unied Codecs .........................................................................42
Network Setting ........................................................................42
Attention
● LG Electronics does not guarantee the service of the OS not included in the purchase of the product.
3

Licenses

Supported licenses may differ by model. For more information of the licenses, visit
www.lg.com
Note
● It may differ depending on the product.
.
HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.

Replacing Flash Memory Battery

The ash memory battery helps maintain the system (BIOS) settings when the computer is powered o󰀨.
The ash memory battery is a consumable part.
Flash Memory Battery
Attention
● When you change the flash memory battery, it is recommended that you seek assistance from the LG
Electronics Service Center.
● Using a non-standard battery may cause a malfunction.
● If a malfunction is caused by trying to replace a part on your own, servicing will be charged.
● If the product is not connected to the AC power for an extended period of time, the flash memory battery
may be discharged. In this case, servicing will be charged.
● When the battery is discharged, the message below will appear on the boot screen. In this case, you should
replace the battery. => ERROR 0271: Check data and time settings WARNING 0251: System CMOS checksum bad - Default configuration used Press <F1> to resume, <F2> to Setup
4

MP500-A*** / MP500-B***

Specications
Attention
Product specifications may change without prior notice to improve performance.

General Specifications

Dimensions 260 mm (W) x 40.1 mm (H) x 275.9 mm (D) (only Set) Weight 2.08 Kg (only Set)
CPU
Chip Set Mobile Intel® QM57 Express Chipset Main Memory DDR3 SODIMM type 2 GB Secondary Storage
Device O/S Embedded battery Applied
Intel® Celeron™ Processor P4500 (2M Cache, 1.86 GHz) Intel® Core™ i5-520M Processor (3M Cache, 2.40 GHz)
SSD 64 GB, 128 GB
Microsoft® Windows® Embedded Standard 7 P

Multi I/O Port

Serial Port One external RS-232C Serial port
USB Port Hi-Speed USB 2.0 port 480 Mbps rate (x4)
LAN Port Intel® 82577 Gigabit Ethernet PHY
HDMI / DP Intel® HD Graphics Controller
Mini PCIe Supported
LINE OUT Supported
5

Operational Specifications

Maximum Resolution
Resolution
Power Power Rating 100-240 V~ 50/60 Hz 1.3 A
Operating Condition
Environmental Conditions
Note
● The resolution which is supported may differ depending on the monitors.
● Booting the Media Player using a device connected via a USB port may not work properly, depending on the
device.
Recommended Resolution
Max Mode Active On ≤ 50 W
Deep Sleep Mode
(Set = O󰀨)
Operating Conditions 5 °c to 40
Storage Conditions -20 °c to 60
DP: 2560 x 1600 60 Hz HDMI: 1920 x 1200 60 Hz
1920 x 1080 60 Hz
Video LED Sync (H/V)
O󰀨 O󰀨 ≤ 1 W
°c
°c
Humidity 10 % to 80 %
Humidity 5 % to 85 %
6

Included in the Box

Basic Components

The MP500 with the following components. Please check that these components have been included prior
to installation.
< Basic Components >
MP500
< Optional Components >
Guide Bracket
Attention
These illustrations may differ from your product and are subject to change.
In some countries, a Y-type cable may be provided instead of the power cord.
Always use genuine components to ensure safety and product life. Any damages or injuries by misuse or
using an improper accessory are not covered by the warranty.
The guide bracket may not be provided depending on your region or model.
Note
SuperSign software and manual.
- Downloading from the LG Electronics website.
- Visit the LG Electronics website (http://partner.lge.com) and download the latest software for your model. (Depending on the model, this feature may not be supported.)
Owner's Manual
/ Cards
M3 L8 x 4 EA (Fixing screws
Power Cable
for metal back cover)
M3 L6 x 4 EA
(Fixing screws)
Φ3 L12 x 4 EA (Fixing
screws for plastic back cover)

Optional Items

The following items are supported by the MP500, but are not provided with the product.
Please purchase optional items as needed.
● HDMI cable, DP cable, LINE-OUT cable, LAN cable, mouse, keyboard.
7

Connections

Front Panel

Back Panel

I
A
E
Number Connection Description
A
Power Cable In For the power cable.
B
RS-232C Out For the RS-232C cable.
C
Power Button Turns MP500 on.
D
LINE-OUT Connector For a LINE-OUT cable for analog audio transfer.
E
USB In
F
HDMI Out For an HDMI-compatible monitor.
G
LAN Connector For a LAN cable.
H
DP Output Port Connects the cable to the DP-supporting monitor.
I
Monitor Docking Port Connects the MP500 to a monitor.
B
D
For USB-type devices, including memory, hard disk, CD-ROM, key­board, and mouse.
C
H
GE
F
8

How to Install on Monitor

**WS50, **LT55A Models

We recommend you to use the items provided with your MP500 and follow our instructions for integrating
the product with your monitor in order to ensure the correct results.
Attention
The illustrations shown are to guide your integration and may differ from your product.
Place a soft cloth on the table and put the product with the screen facing downward.
1
Push the MP500 into the compartment to mount it.
Attention
● Be careful of sharp edges on the rail and the
handle.
Fixing the product with non-standard screws
may cause damage or the product to fall down.
LG Electronics is not liable for any accidents
relating to the use of non-standard screws.
Do not over tighten the screws as this may
cause damage to the product and void your
warranty.
Attach the MP500 on the set using the four
2
screws provided.
9

**WX50MF Model

For proper use, it is recommended to use the basic components provided with the MP500 to attach it to a monitor.
Attention
The illustrations shown are to guide your integration and may differ from your product.
10
Place a soft cloth on the table and put the product with the screen facing downward.
1
Remove the opening cover by unfastening two screws as shown in the picture.
Push the MP500 into the compartment to
2
mount it.
Attach the MP500 on the product using the
3
two screws provided.
Attention
● Be careful of sharp edges on the rail and the
handle.
● Attaching the product with non-standard
screws may cause damage or the product to fall down. LG Electronics is not liable for any accidents relating to the use of non-standard screws.
● Do not over tighten the screws as this may
cause damage to the product and void your warranty.

How to Install the Guide Bracket

Make sure to match the numbers carved on the
1
guide bracket and the numbers on the back cover when assembling the guide bracket.
1
2
1
2
1
2
Attach the guide bracket to the back of your moni-
2
tor. (3 or 4 screws are required depending on the model.)
<Model that requires 3 xing screws for assembling
the guide bracket>
1
2
1
2
<Model that requires 4 xing screws for assembling
the guide bracket>
11
Assemble the MP500-A/B*** to the guide bracket
3
with the xing screws.
<Model that requires 3 xing screws for assembling
the guide bracket>
<Model that requires 4 xing screws for assembling
the guide bracket>
<Model that requires 3 xing screws for assembling
the guide bracket>
Attach the MP500-A/B*** to the guide bracket with 3
xing screws.
<Model that requires 4 xing screws for assembling
the guide bracket>
Attach the MP500-A/B*** to the guide bracket with 4
xing screws.
12

In/Out Cable Connection

To view images on the monitor that is not connected to the monitor docking port of MP500, you need to con­nect the MP500 to the monitor via an HDMI or DP cable.
Attention
HDMI, DP, LINE-OUT, and LAN cables are not included in the basic components. You need to purchase a
cable separately as it is not provided as an accessory.
After cabling is complete, assign the SET ID of the monitor to be connected to MP500.
● To configure the SET ID, please refer to the owner’s manual for your monitor.
Note
When using the SuperSign Manager software:
The monitor's SET ID is a unique number used to identify the monitor. You can choose a number from 1
to 25. The SET ID allows the SuperSign Manager software to identify the monitor.
In order to directly connect the monitor to the MP500, its SET ID must be set to 1.
To use SuperSign Manager, the monitor that will be connected to a MP500 must support the LG RS-232C
protocol. A monitor supporting the LG RS-232C protocol can be controlled the monitor functions, such as
brightness and sound, using SuperSign Manager.
13

Connecting a Monitor with an HDMI Cable

HDMI connections allow digital video and audio signals to be transferred with one cable. HDMI cable connections do not require an additional audio in cable.
Note
Use a certied cable with the HDMI logo attached. If you do not use a certied HDMI cable, the screen
may not display or a connection error may occur.
Recommended HDMI cable types
-High-Speed HDMI®/™ Cable
-High-Speed HDMI®/™ Cable with Ethernet
Attention
● The monitor to connect with MP500 should have the HDMI in for the HDMI connection.
To use an HDMI device, connection should be done on the Windows, the operating system of MP500. To
connect and disconnect the HDMI audio device, see the Connecting/Disconnecting HDMI Audio Device in Windows section of this document.
1
Connect the appropriate power cables to a monitor and MP500 respectively.
2 Connect MP500 to a monitor with an HDMI cable.
14
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