LG MP500-BCBC User guide

OWNER’S MANUAL

DIGITAL SIGNAGE MEDIA PLAYER (Hardware)

Please read this manual carefully before operating the product and retain it for future reference.

MP500-A***

MP500-B***

MP500-F***

http://partner.lge.com

www.lg.com

TABLE OF CONTENTS
Licenses......................................................................................	4
Replacing Flash Memory Battery................................................	4
MP500-A*** / MP500-B***
Specifications..............................................................................	5
General Specifications...................................................................................................	5
Multi I/O Port..................................................................................................................	5
Operational Specifications.............................................................................................	6
Included in the Box......................................................................	7
Basic Components.........................................................................................................	7
Optional Items................................................................................................................	7
Connections................................................................................	8
Front Panel....................................................................................................................	8
Back Panel.....................................................................................................................	8
How to Install on Monitor.............................................................	9
**WS50, **LT55A Models...............................................................................................	9
**WX50MF Model........................................................................................................	10
How to Install the Guide Bracket...............................................	11
In/Out Cable Connection...........................................................	13
Connecting a Monitor with an HDMI Cable..................................................................	14
Connecting/Disconnecting HDMI Audio Device in Windows.......................................	16
Connecting a Monitor with DP Cable...........................................................................	17
Connection to Multiple Monitors..................................................................................	20

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MP500-F***
Specifications............................................................................	22
General Specifications.................................................................................................	22
Multi I/O Port................................................................................................................	22
Operational Specifications...........................................................................................	23
Included in the Box....................................................................	24
Basic Components.......................................................................................................	24
Optional Items..............................................................................................................	25
Connections..............................................................................	26
Front Panel..................................................................................................................	26
Back Panel...................................................................................................................	26
How to Install on Monitor...........................................................	27
**WS50, **LT55A Models.............................................................................................	27
**WX50MF Model........................................................................................................	28
How to Install the Guide Bracket...............................................	29
In/Out Cable Connection...........................................................	31
Connecting a Monitor with DP Cable...........................................................................	32
Connecting a Monitor with DP to HDMI Adapter..........................................................	35
Connecting/Disconnecting DP Audio Device in Windows............................................	38
Connection to Multiple Monitors..................................................................................	39
Limitations of Microsoft Windows Embedded Standard............	41
Frequently Asked Questions (FAQs).........................................	41
Unified Codecs..........................................................................	42
Network Setting.........................................................................	42

Attention
● LG Electronics does not guarantee the service of the OS not included in the purchase of the product.	3

Licenses

Supported licenses may differ by model. For more information of the licenses, visit www.lg.com.

HDMI, the HDMI logo and High-Definition Multimedia

Interface are trademarks or registered trademarks of HDMI

Licensing LLC.

Note

● It may differ depending on the product.

Replacing Flash Memory Battery

The flash memory battery helps maintain the system (BIOS) settings when the computer is powered off. The flash memory battery is a consumable part.

Flash Memory Battery

Attention

●When you change the flash memory battery, it is recommended that you seek assistance from the LG

Electronics Service Center.

●Using a non-standard battery may cause a malfunction.

●If a malfunction is caused by trying to replace a part on your own, servicing will be charged.

●If the product is not connected to theAC power for an extended period of time, the flash memory battery may be discharged. In this case, servicing will be charged.

●When the battery is discharged, the message below will appear on the boot screen. In this case, you should replace the battery.

=> ERROR

0271: Check data and time settings WARNING

0251: System CMOS checksum bad - Default configuration used

4	Press <F1> to resume, <F2> to Setup

MP500-A*** / MP500-B***

Specifications

Attention

● Product specifications may change without prior notice to improve performance.

General Specifications

	Dimensions	260 mm (W) x 40.1 mm (H) x 275.9 mm (D) (only Set)
	Weight	2.08 Kg (only Set)
	CPU	Intel® Celeron™ Processor P4500 (2M Cache, 1.86 GHz)
		Intel® Core™ i5-520M Processor (3M Cache, 2.40 GHz)
	Chip Set	Mobile Intel® QM57 Express Chipset
	Main Memory	DDR3 SODIMM type 2 GB
	Secondary Storage	SSD	64 GB, 128 GB
	Device
	O/S	Microsoft® Windows® Embedded Standard 7 P
	Embedded battery	Applied

Multi I/O Port

Serial Port	One external RS-232C Serial port
USB Port	Hi-Speed USB 2.0 port 480 Mbps rate (x4)
LAN Port	Intel® 82577 Gigabit Ethernet PHY
HDMI / DP	Intel® HD Graphics Controller
Mini PCIe	Supported
LINE OUT	Supported

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Operational Specifications

	Maximum Resolution	DP: 2560 x 1600	60 Hz
		HDMI: 1920 x 1200	60 Hz
Resolution
	Recommended	1920 x 1080 60 Hz
	Resolution
Power	Power Rating	100-240 V~ 50/60 Hz 1.3 A
		Video		LED	Sync (H/V)
Operating Condition	Max Mode	Active		On	≤ 50 W
	Deep Sleep Mode	Off		Off	≤ 1 W
	(Set = Off)
Environmental Conditions	Operating Conditions	5 °c to 40 °c		Humidity	10 % to 80 %
	Storage Conditions	-20 °c to 60 °c		Humidity	5 % to 85 %

Note

●The resolution which is supported may differ depending on the monitors.

●Booting the Media Player using a device connected via a USB port may not work properly, depending on the device.

6

Included in the Box

Basic Components

The MP500 with the following components. Please check that these components have been included prior to installation.

< Basic Components >

	Owner's Manual		M3 L6 x 4 EA
MP500	/ Cards	Power Cable	(Fixing screws)
< Optional Components >

Guide Bracket	M3 L8 x 4 EA (Fixing screws	Φ3L12x4EA(Fixing
	for metal back cover)	screws for plastic back cover)

Attention

●These illustrations may differ from your product and are subject to change.

●In some countries, a Y-type cable may be provided instead of the power cord.

●Always use genuine components to ensure safety and product life. Any damages or injuries by misuse or using an improper accessory are not covered by the warranty.

●The guide bracket may not be provided depending on your region or model.

Note

●SuperSign software and manual.

-Downloading from the LG Electronics website.

-Visit the LG Electronics website (http://partner.lge.com) and download the latest software for your model. (Depending on the model, this feature may not be supported.)

Optional Items

The following items are supported by the MP500, but are not provided with the product.
Please purchase optional items as needed.	7
● HDMI cable, DP cable, LINE-OUT cable, LAN cable, mouse, keyboard.

Connections

Front Panel

I

Back Panel

A

B

C

E

G

F

D

E

H

Number

Connection

Description

A

Power Cable In

For the power cable.

B

RS-232C Out

For the RS-232C cable.

C

Power Button

Turns MP500 on.

D

LINE-OUT Connector

For a LINE-OUT cable for analog audio transfer.

E

USB In

For USB-type devices, including memory, hard disk, CD-ROM, key-

board, and mouse.

F

HDMI Out

For an HDMI-compatible monitor.

G

LAN Connector

For a LAN cable.

H

DP Output Port

Connects the cable to the DP-supporting monitor.

I

Monitor Docking Port

Connects the MP500 to a monitor.

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How to Install on Monitor

**WS50, **LT55A Models

We recommend you to use the items provided with your MP500 and follow our instructions for integrating the product with your monitor in order to ensure the correct results.

Attention

● The illustrations shown are to guide your integration and may differ from your product.

Place a soft cloth on the table and put the

1product with the screen facing downward.

Push the MP500 into the compartment to mount it.

2Attach the MP500 on the set using the four screws provided.

Attention

● Be careful of sharp edges on the rail and the handle.

●Fixing the product with non-standard screws may cause damage or the product to fall down. LG Electronics is not liable for any accidents relating to the use of non-standard screws.

●Do not over tighten the screws as this may

	cause damage to the product and void your	9
	warranty.

**WX50MF Model

For proper use, it is recommended to use the basic components provided with the MP500 to attach it to a monitor.

Attention

● The illustrations shown are to guide your integration and may differ from your product.

Place a soft cloth on the table and put the

1product with the screen facing downward.

Remove the opening cover by unfastening two screws as shown in the picture.

2Push the MP500 into the compartment to mount it.

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3Attach the MP500 on the product using the two screws provided.

Attention

●Be careful of sharp edges on the rail and the handle.

●Attaching the product with non-standard screws may cause damage or the product to fall down. LG Electronics is not liable for any accidents relating to the use of non-standard screws.

●Do not over tighten the screws as this may cause damage to the product and void your warranty.

How to Install the Guide Bracket

	Make sure to match the numbers carved on the		Attach the guide bracket to the back of your moni-
1 guide bracket and the numbers on the back cover			2 tor. (3 or 4 screws are required depending on the
	when assembling the guide bracket.		model.)
			<Model that requires 3 fixing screws for assembling
			the guide bracket>
1		1
2		2
1	1	1
2	2	2

<Model that requires 4 fixing screws for assembling the guide bracket>

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<Model that requires 3 fixing screws for assembling the guide bracket>

<Model that requires 4 fixing screws for assembling the guide bracket>

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3Assemble the MP500-A/B*** to the guide bracket with the fixing screws.

<Model that requires 3 fixing screws for assembling the guide bracket>

Attach the MP500-A/B*** to the guide bracket with 3 fixing screws.

<Model that requires 4 fixing screws for assembling the guide bracket>

Attach the MP500-A/B*** to the guide bracket with 4 fixing screws.

In/Out Cable Connection

To view images on the monitor that is not connected to the monitor docking port of MP500, you need to connect the MP500 to the monitor via an HDMI or DP cable.

Attention

●HDMI, DP, LINE-OUT, and LAN cables are not included in the basic components. You need to purchase a cable separately as it is not provided as an accessory.

●After cabling is complete, assign the SET ID of the monitor to be connected to MP500.

●To configure the SET ID, please refer to the owner’s manual for your monitor.

Note

When using the SuperSign Manager software:

●The monitor's SET ID is a unique number used to identify the monitor. You can choose a number from 1 to 25. The SET ID allows the SuperSign Manager software to identify the monitor.

●In order to directly connect the monitor to the MP500, its SET ID must be set to 1.

●To use SuperSign Manager, the monitor that will be connected to a MP500 must support the LG RS-232C protocol. A monitor supporting the LG RS-232C protocol can be controlled the monitor functions, such as brightness and sound, using SuperSign Manager.

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Connecting a Monitor with an HDMI Cable

HDMI connections allow digital video and audio signals to be transferred with one cable.

HDMI cable connections do not require an additional audio in cable.

Note

●Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not display or a connection error may occur.

●Recommended HDMI cable types -High-Speed HDMI®/™ Cable -High-Speed HDMI®/™ Cable with Ethernet

Attention

●The monitor to connect with MP500 should have the HDMI in for the HDMI connection.

●To use an HDMI device, connection should be done on the Windows, the operating system of MP500. To connect and disconnect the HDMI audio device, see the Connecting/Disconnecting HDMI Audio Device in Windows section of this document.

1 Connect the appropriate power cables to a monitor and MP500 respectively.

2 Connect MP500 to a monitor with an HDMI cable.

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