This User Guide introduces you to Sprint®service and all
the features of your new phone. It’s divided into four
sections:
⽧Section 1: Getting Started
⽧Section 2: Your Phone
⽧Section 3: Sprint Service
⽧Section 4: Safety and Warranty Information
User
Guide
Note
WARNING
Because of updates in phone software, this
printed guide may not be the most current
version for your phone. Visit
and log on to My Sprint Wireless to access
the most recent version of the user guide.
Please refer to the Important Safety
Information
about information that will help you safely
use your phone. Failure to read and follow
the Important Safety Information in this
phone guide may result in serious bodily
injury, death, or property damage.
section on page 130 to learn
www.sprint.com
The following table outlines your phone’s main menu
structure. For more information about using your
phone’s menus, see “Navigating Through the Menus”
on page 16.
1: Auto-Answer2: Abbreviated Dialing
3: Call Answer4: Contacts Match
3: Contacts Settings
1: Speed Numbers2: Hide Secret
3: My Name Card4: Wireless Backup
5: Services
4: Data
1: On/Off2: Net Guard
3: Update Profile
5: Headset Mode
1: Normal2: Headset Only
6: Location
7: Navigation Keys
8: Restrict and Lock
1: Restrict Voice2: Lock Data
3: Lock Photos4: Lock My Phone
9: Roaming
1: Set Mode2: Call Guard
3: Data Roaming
*: Security
1: Lock My Phone2: Change Lock Code
3: Special Numbers4: Edit Contacts List
5: Delete/Reset
0: Wireless Backup.
(After subscribing)
1: Alerts2: View Status
3: Troubleshooting4: Learn More
5: Unsubscribe
*: My Stuff
1: Games
1: Get New2: My Content Manager
2: Ringers
1: Get New2: My Content Manager
3: Screen Savers
1: Get New2: My Content Manager
4: Applications
1: Get New2: My Content Manager
5: IM & Email
1: Get New2: My Content Manager
6: Call Tones
7: Options
1: Memory Status2: Get New
3: My Content Manager
v
0: Media player
#: Tools
1: Memory Card Manager
2: Alarm Clock
3: Bluetooth
4: Calendar
5: World Clock
6: USB Mode
7: Calculator
1: Calculator2: Ez Tip Calculator
8: Voice Control
9: Voice Memo
*: Notepad
0: Utilities
1: D-Day Counter2: Unit Converter
#: Update Phone
vi
In Call Menu
Press OPTONS(right softkey) to display the
following options:
1 : Save2 : Main Menu
3 : 3-Way Call4 : Contacts
5 : Voice Memo6 : Phone Info
Section 1
Getting Started
1A. Setting Up Service
⽧ Setting Up Your Phone (page 2)
⽧ Activating Your Phone (page 3)
⽧ Setting Up Your Voicemail (page 3)
⽧ Sprint Account Passwords (page 4)
⽧ Getting Help (page 5)
Setting Up Your Phone
1. Install the battery.
䡲
Slide the battery cover upward and remove the
battery cover from the back of the phone.
21A. Setting Up Service
䡲
Insert the battery into the opening, making sure
the connectors align. Gently press down to secure
the battery.
䡲
Replace the battery cover and slide it downward
until you hear a click.
2. Hold downfor 3 seconds to turn the phone on.
䡲
If your phone is activated, it will turn on, search for
Sprint service, and enter standby mode.
䡲
If your phone is not yet activated, see “Activating
Your Phone” on page 3 for more information.
3. Make your first call.
䡲
Use your keypad to enter a phone number.
䡲
Press.
Your phone’s battery should have enough charge
Note
for your phone to turn on and find a signal, set up
your voicemail, and make a call. You should fully
charge your battery as soon as possible. See
“Charging the Battery” on page 16 for details.
Activating YourPhone
䢇
If you purchased your phone at a Sprint Store,it is
probably activated and ready to use.
䢇
If you received your phone in the mail and it is for a new
Sprint account or a new line of service, it is designed to
activate automatically. To confirm your activation, make
a phone call.
䢇
If you received your phone in the mail and you are
activating a new phone for an existing number on your
account, you will need to go online to activate your new
phone.
䡲
From your computer’s Web browser, go to
www.sprint.com/activateand complete the
onscreen instructions to activate your phone.
When you have finished, make a phone call to confirm
your activation. If your phone is still not activated or you
do not have access to the Internet, contact Sprint
Customer Service at 1-888-211-4727 for assistance.
Do not press END while the phone is being
Tip
activated. Pressing
process.
If you are having difficulty with activation, contact
Note
Sprint Customer Service by dialing
from any other phone.
4727
END cancels the activation
1-888-211-
Setting Up Your Voicemail
Your phone automatically transfers all unanswered calls
to your voicemail, even if your phone is in use or turned
off. You should set up your Sprint Voicemail and
personal greeting as soon as your phone is activated.
1. From standby mode, press and hold.
2. Follow the system prompts to:
䡲
Create your passcode.
䡲
Record your name announcement.
䡲
Record your greeting.
1A. Setting Up Service3
Setting Up Service
䡲
Choose whether to activate One-Touch Message
Access (a feature that lets you access messages
simply by pressing and holding, bypassing
the need for you to enter your passcode).
Voicemail Passcode
Note
If you are concerned about unauthorized access to
your voicemail account, Sprint recommends that
you enable your voicemail passcode. (Do not
activate One-Touch Message Access.)
For more information about using your voicemail, see
“Voicemail” on page 98.
Sprint Account Passwords
Account User Name and Password
If you are the account owner, you will create an account
user name and password when you sign on to
www.sprint.com. (Click Need to register for access? to get
started.) If you are not the account owner (if someone
else receives the bill for your Sprint service), you can get
a sub-account password at www.sprint.com.
Voicemail Password
You will create your voicemail password (or passcode)
when you set up your voicemail. See “Setting Up Your
Voicemail” on this page or on page 98 for more
information on your voicemail password.
As a Sprint customer, you enjoy unlimited access to
your personal account information, your voicemail
account, and your data services account. To ensure that
no one else has access to your information, you will
need to create passwords to protect your privacy.
41A. Setting Up Service
Data Services Password
With your Sprint phone, you may elect to set up an
optional data services password to control access and
authorize Premium Service purchases.
For more information, or to change your passwords, sign
on to www.sprint.com or call Sprint Customer Service at
1-888-211-4727.
Getting Help
Managing Your Account
Online: www.sprint.com
䢇
Access your account information.
䢇
Check your minutes used (depending on your Sprint
service plan).
䢇
View and pay your bill.
䢇
Enroll in Sprint online billing and automatic payment.
䢇
Purchase accessories.
䢇
Shop for the latest Sprint phones.
䢇
View available Sprint service plans and options.
䢇
Learn more about data services and other products
like Sprint Picture Mail, games, ringers, screen savers,
and more.
From Your Sprint Phone
Explore any of these free options right from your phone:
䢇
Pressto check minute usage and plan
details..
䢇
Pressto make a payment.
䢇
Pressto access Sprint Customer Service
for answers to other questions.
From Any Other Phone
䢇
Sprint Customer Service:1-888-211-4727.
䢇
Business Customer Service: 1-800-927-2199.
1A. Setting Up Service5
Setting Up Service
Sprint 411
Sprint 411 gives you access to a variety of services and
information through your phone, including residential,
business, and government listings; movie listings or
showtimes; driving directions, restaurant reservations,
and major local event information. You can get up to
three pieces of information per call, and the operator can
automatically connect your call at no additional charge.
There is a per-call charge to use Sprint 411, and you will
be billed for airtime.
䊳
Press.
Sprint Operator Services
Sprint Operator Services provides assistance when
placing collect calls or when placing calls billed to a
local telephone calling card or third party.
䊳
Press.
For more information or to see the latest in products and
services, visit us online at www.sprint.com.
61A. Setting Up Service
Section 2
Your Phone
2A. Phone Basics
⽧ Your Phone (page 8)
⽧ Viewing the Display Screen (page 11)
⽧ Turning Your Phone On and Off (page 14)
⽧ Battery and Charger (page 14)
⽧ Navigating Through the Menus (page 16)
⽧ Displaying Your Phone Number (page 17)
⽧ Making and Answering Calls (page 17)
⽧ Entering Text (page 26)
Tip
Phone Software Upgrades – Updates to your
phone’s software may become available from time
to time. Sprint will automatically upload critical
updates to your phone. You can also use the menu
to check for and download updates. Press
Tools > Update Phone
available updates.
82A. Phone Basics
to search for and download
Your Phone
11. Camera
1. Earpiece
2. Signal Strength
Indicator
3. Display Screen
4. Side Volume Button
5. Softkeys
6. Speaker Key
7. Menu/OK Key
8. TALK Key
9. Side Camera Button
10. Charger/Accessory
Jack
>
21. Emoticon Key
22. SHIFT Key
23. Function Key
13. Status Light
14. Battery Strength
15. Headset Jack
16. Navigation Keys
17. BACK Key
18. END/POWER Key
19. microSD™ Slot
20. Keypad
24. SPACE Key
Lens
12. Speaker
Indicator
25. Softkeys
26. Back Key
27. Enter Key
Key Functions
1. Earpiece lets you hear the caller and automated
prompts.
2. Signal Strength Indicator represents the signal
strength by displaying bars. The more bars
displayed, the better the signal strength.
3. Display Screen displays all the information needed
to operate your phone, such as the call status, the
Contacts list, the date and time, and the signal and
battery strength.
4. Side Volume Button allows you to adjust the ringer
volume in standby mode or adjust the voice volume
during a call.
5. Softkeys let you select the actions or menu items
corresponding to the bottom left and right lines on
the display screen.
6. Speaker Key lets you place active calls in
speakerphone mode. Holding down this Key for 3
seconds activates the Voice Control function.
7. MENU/OK Key lets you access the phone’s menus
and selects the highlighted choice when navigating
through a menu. While in Standby Mode, pressing
this key will take you to the Main Menu.
8. TALK Key allows you to place or receive calls,
answer Call Waiting, and use Three-Way Calling.
9. Side Camera Button lets you activate the camera
and take pictures.
10. Charger/Accessory Jack allows you to connect the
phone to the phone charger and to optional
accessories, such as a USB cable. CAUTION!
Inserting an accessory into the incorrect jack may
damage the phone.
11. Camera Lens, as part of the built-in camera, lets you
take pictures. Keep it clean for optimal photo quality.
12. Speaker lets you hear the different ringers and
sounds. You can mute the ringer when receiving
incoming calls by pressing , , or any of the
side keys. The speaker also lets you hear the caller’s
voice when in speakerphone mode.
2A. Phone Basics9
Phone Basics
13. Status Light Indicates incoming calls, new
messages, or other events by blinking. It is red while
charging and turns green when charging is
completed.
14. Battery Strength Indicator represents the amount of
remaining battery charge currently available in your
phone. When all bars are displayed in the battery
icon, the phone’s battery is fully charged. When no
bars are displayed, the phone’s battery is nearly
completely discharged.
15. Headset Jack allows you to plug in either a stereo or
mono headset for convenient, hands-free
conversations. CAUTION! Inserting an accessory
into the incorrect jack may damage the phone.
16. Navigation Keys scrolls through the phone’s menu
options and acts as a shortcut key from Standby
Mode.
䡲
Press Up to access SEND TO
䡲
Press Down to access MY STUFF
䡲
Press Right to launch MY ALBUMS
䡲
Press Left to access CALENDAR
102A. Phone Basics
17. BACK Key deletes characters from the display in text
entry mode. When in a menu, pressing the Back key
returns you to the previous menu. This key also
allows you to return to the previous screen in a
Sprint Vision session.
18. END/POWER Key lets you turn the phone on or off,
end a call, or return to Standby Mode. While in the
main menu, it returns the phone to standby mode
and cancels your input. When you receive an
incoming call, press to decline the call and mute the
ringer.
19. microSD™ Slot lets you use the microSD™ card to
expand the memory of your phone. (See “Inserting
the microSD™ Card” on page 72.)
20. Keypad lets you enter numbers, letters, and
characters, and navigate within menus. Press and
hold keys 2–9 for speed dialing (for more
information, go to page 25).
21. Emoticon Key lets you enter emoticons when
composing text messages.
22. SHIFT Key lets you change letter capitalization when
entering text using the QWERTY keyboard.
23. Function Key allows you enter the alternate
character (such as @for the R key) on the QWERTY
keyboard. (See “Entering Text With the QWERTY
Keyboard” on page 29 for details.)
24. SPACE Key lets you enter a space.
25. Softkeys let you select softkey actions or menu
items corresponding to the bottom left and right
lines on the display screen.
26. BACK Key deletes characters from the display in text
entry mode. When in a menu, press this key to
return to the previous menu.
27. ENTER Key selects the highlighted choice when
navigating through a menu.
Viewing the Display Screen
The status bar at the top of your phone’s display screen
provides information about your phone’s status and
options. These tables identify the symbols you’ll see on
your phone’s status bar:
To view a list of your phone’s icons and
Tip
descriptions, press
Information > Icon Glossary
Status Bar –Service Icons
1x Signal Strength –Shows your current signal
strength. (More bars = stronger signal.)
No Service –Your phone cannot find a usable
signal.
Call in Progress –A voice call is in progress.
Roaming –Your phone is “roaming” off the
Nationwide Sprint Network.
3G Service – Indicates that Sprint 3G data service
is available. When active, the icon is animated.
> Settings > Phone
.
2A. Phone Basics11
Phone Basics
Status Bar –Messaging Icons
New Messages –You have new messages waiting.
Voicemail –You have new voicemail messages
waiting. Press and hold
box.
Text Messages –You have new text messages
waiting.
New Picture Mail –You have new picture mails
waiting.
New VoiceSMS –You have new Voice SMS
messages waiting.
New Email –You have new emails waiting.
122A. Phone Basics
1 to call your voicemail
Status Bar –Status Icons
Battery Strength –Shows your current battery
charge level. (Icon shown is fully charged.)
Location On –Your phone’s location feature is on
and available for location-based services such as
GPS Navigation.
Location Off –Your phone’s location feature is off.
Your location is available only for 911 (see page
36).
Silence All –All incoming sounds are turned off.
Vibrate Only –The ringer is set to vibrate only.
Ringer Only –The ringer is set to ringer only.
1Beep –The ringer is set to one beep.
1Beep & Vibrate –The ringer is set to one beep and vibrate.
Vibrate All –The ringer is set to vibrate all.
Ringer Off –The ringer is set to off.
Ringer & Vibtate –The ringer is set to ringer and vibrate.
Status Bar –Status Icons
Status Bar –Status Icons
SSL –Indicates your phone is using SSL (Secure
Sockets Layer) protocol for client/server
communication.
TTY –Indicates your phone is operating in TTY mode.
Speaker –Speaker is activated.
Memory Card –Memory card has been inserted.
Bluetooth Enabled(Hidden)
Bluetooth Enabled(Visible)
Bluetooth Connected
Alarm Clock –Alarm is activated.
Voice Guide & Speaker On
Voice Guide & Speaker Off
Missed Calls –Indicates missed calls number.
Incoming Calls –Indicates incoming calls number.
Outgoing Calls –Indicates outgoing calls number.
Camera/Picture –Indicates Camera mode.
Camera Resoluton 1.3M –Indicates Camera
Resolution is set to 1.3M.
Camera Resoluton MED –Indicates Camera
Resolution is set to MED(VGA).
Camera Resoluton LOW –Indicates Camera
Resolution is set to LOW(QVGA).
Saving to In Phone –Indicates a picture is saving to
In Phone.
Saving to in Memory Card –Indicates a picture is
saving to in the Memory Card.
Night Mode Setting –Night mode is set.
2A. Phone Basics13
Phone Basics
Turning Your Phone On and Off
Turning Your Phone On
䊳
Press and holdfor three seconds.
Once your phone is on, it may display “Looking for
Service”. When your phone finds a signal, it enters
Standby Mode – the phone’s idle state. At this point, you
are ready to begin making and receiving calls.
If your phone is unable to find a signal after 15 minutes of
searching, a Power Save feature is automatically
activated. When a signal is found, your phone
automatically returns to standby mode.
In Power Save mode, your phone searches for a signal
periodically without your intervention. You can also
initiate a search for Sprint service by pressing any key
(when your phone is turned on).
The Power Save feature conserves your battery
Tip
power when you are in an area where there is no
signal.
142A. Phone Basics
Turning Your Phone Off
䊳
Press and holdfor three seconds until you see
the powering-down animation on the display
screen.
Your screen remains blank while your phone is off
(unless the battery is charging).
Batteryand Charger
WARNING
Sprint-approved or LG-approved batteries and
accessories can be found at Sprint Stores or through
LG; or call 1-866-866-7509 to order. They’re also
available at www.sprint.com.
Use only Sprint-approved or LG-approved
batteries and chargers with your phone.
The failure to use a Sprint-approved or LGapproved battery and charger may
increase the risk that your phone will
become damaged or even cause the
battery to catch fire.
Battery Capacity
Your phone is equipped with a Lithium-Ion Polymer
(Li-poly) battery. It allows you to recharge your battery
before it is fully drained. The battery provides up to 5.5
hours of continuous digital talk time.
When the battery reaches 5% of its capacity, the battery
icon blinks. When there are approximately two minutes
of talk time left, the phone sounds an audible alert and
then turns off.
Long backlight settings, searching for service,
Note
vibrate mode, browser use, and other variables may
reduce the battery’s talk and standby times.
Watch your phone’s battery level indicator and
Tip
charge the battery before it runs out of power.
Installingthe Battery
1. Slide the battery cover upward and remove the
battery cover from the back of the phone.
2. Insert the battery into the opening, making sure the
connectors align. Gently press down to secure the
battery.
3. Replace the battery cover and slide it downward
until you hear a click.
Phone Basics
2A. Phone Basics15
Removing the Battery
1. Make sure the power is off so that you don’t lose any
stored numbers or messages.
2. Slide the battery cover upward and remove the
battery from the phone.
WARNING
Do not handle a damaged or leaking
Li-poly battery as you can be burned.
Chargingthe Battery
Keeping track of your battery’s charge is important. If
your battery level becomes too low, your phone
automatically turns off, and you will lose any information
you were just working on.
Always use a Sprint-approved or LG-approved desktop
charger, travel charger, or vehicle power adapter to
charge your battery.
䊳
Plug the flat end of the charger into the phone’s
charger jack and the other end into an electrical
outlet. Make sure that the end going into the phone
has the "B" side facing up when inserting.
䡲
Ared indicator light means the battery is charging.
162A. Phone Basics
䡲
A green indicator light means the battery is at least
90 percent charged.
With the Sprint-approved Li-poly battery, you can
recharge the battery before it discharges completely.
Navigating Through the Menus
The navigation key on your phone lets you scroll through
onscreen items. Many menus feature a scroll bar on the
right to help you keep track of your position in the menu.
To navigate through a menu, press the navigation key
up or down. If you are in a first-level menu, such as
Settings, you may also navigate to the next or previous
first-level menu by pressing the navigation key right
or left.
For a diagram of your phone’s menu, please see “Your
Phone’s Menu” on page i.
Selecting Menu Items
As you navigate through the menu, menu options are
highlighted. Select any option by highlighting it and
pressing.If the option is numbered, you can select it
by pressing the corresponding number on the phone’s
keypad.
For example, to view your text messages:
1. From standby mode, pressto access the main
menu.
2. Select Messagesby highlighting it and
pressing.
3. Select Text Messages by highlighting it and
pressing.
(If you have any text messages, they are displayed.)
For the purposes of this guide, the above steps
condense into:
䊳
Press> Messages > Text Messages.
Backing Up Within a Menu
To go to the previous menu:
䊳
Press.
To return to standby mode:
䊳
Press.
DisplayingYour Phone Number
䊳
Press> Settings > Phone Information > Phone
Number. (Your phone number and other information
about your phone and account is displayed.)
Making and Answering Calls
Making Voice Calls
1. Enter a phone number from Standby Mode. (If you
make a mistake while dialing, pressto erase the
numbers individually or hold down to clear the
entered numbers.)
2A. Phone Basics17
Phone Basics
2. Press. (To make a call when you are roaming
and Call Guard is enabled, highlight Roam Call and
press. See “Call Guard” on page 109.)
3. Presswhen you are finished, to end the call.
To redial your last outgoing call, press TALK twice.
Tip
To redial other recent calls, press TALK, highlight a
number, and press
When making callsoff the Nationwide Sprint
Network, always dial using 11 digits (1 + area code
+ phone number).
TALK again.
You can also place calls from your phone by speed
dialing numbers from your Contacts list (page 54), using
your call History list (page 47), and voice dialing a call
with ASR (page 68).
182A. Phone Basics
Dialing Options
When you enter numbers in standby mode, press
OPTIONS (right softkey) and choose from a variety of
dialing options.
To initiate an option, select it and press .
To speed dial a phone number from standby
Tip
mode, press and hold the speed dial number. If
the speed dial number is two digits, enter the first
digit, and then press and hold the second digit.
(For information on setting up speed dial
numbers, see “Assigning Speed Dial Numbers”
on page 53.) (This feature will not work when
you are roaming off the Nationwide Sprint
Network; when roaming you must dial using
eleven digits [1 + area code + phone number].)
䢇
Save allows you to enter a seven- or ten-digit number
(phone number and area code) and save the phone
number in your Contacts. (See “Saving a Phone
Number” on page 22.)
䢇
Hard Pause allows you to enter a hard pause. (See
“Dialing and Saving Phone Numbers With Pauses” on
page 23.)
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