LG LW70, LW60 Service Manual

Service Manual

(LW60/70)
LG Electronics
0

Contents

Ch 1. Service information
Ch 2. Locations
Ch 3. System information
· Model configuration
· System Block Diagram
· Fn key combinations
· Status indicators
· BIOS Flash
· BIOS Setup
Ch 4. Symptom-to-part index
· Power system checkout
· Numeric error codes
· Error messages
· LCD-related symptoms
· Indeterminate problems
Ch 5. Removing and replacing a part (FRU)
Ch 6. Part list
· Part list
· Exploded view
1
Ch1. Service information

Chapter 1. Service information

1-1. Important service information
Strategy for replacing parts (FRU-Field Replaceable Units)
Before replacing parts
Make sure that latest BIOS and drivers are installed before replacing any parts (FRUs) listed in this
Use the following strategy to prevent unnecessary expense for replacing and servicing parts
1. If you are instructed to replacing a part but the replacement does not correct the problem, reinstall the
original part before you continue.
2. Some computers have both a processor board and system board. If you are instructed to replace either
the processor board or the system board, and replacing one of them does not correct the problem,
reinstall that board, and then replace the other one.
3. If an adapter or device consists of more than one part, any of the parts (FRUs) may be the cause of the
error. Before replacing the adapter or device, remove the parts (FRUs), one by one, to see if the
symptoms change. Replace only the part that changed the symptoms.
Caution
The BIOS configuration on the computer you are servicing may have been customized.
Running Automatic Configuration my alter the settings. Note the current configuration settings;
then, when service has been completed, verify that those settings remain in effect.
Strategy for replacing a hard-disk drive
You have to get a User’s approval before formatting or replacing a hard-disk drive. You must let the User
know that the user is responsible for the loss data
Caution
The drive startup sequence in the computer you are servicing may have been changed. Be
extremely careful during write operations such as copying, saving, or formatting. If you select an
incorrect drive, data or programs can be overwritten.
2
1-2. Safety notices
Warning
Before the computer is powered-on after part (FRU) replacement, make sure all screws, springs,
and other small parts are in place and are not left loose inside the computer. Verify this by
shaking the computer and listening for rattling sounds. Metallic parts or metal flakes can cause
electrical shorts.
Warning
some standby batteries contain a small amount of nickel and cadmium. Do not disassemble
a standby battery, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery
as required by local ordinances or regulations. Use only the battery in the appropriate parts
listing. Use of an incorrect battery can result in ignition or explosion of the battery
Warning
Ch1. Service information
The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or
water, or short-circuit it. Dispose of the battery pack as required by local ordinances or
regulations. Use only the battery in the appropriate parts listing when replacing the battery pack.
Use of an incorrect battery can result in ignition or explosion of the battery.
Warning
If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands,
immediately was the affected areas with water for at least 15 minutes. Seek medical care if any
symptoms from the fluid are present after washing.
Warning
To avoid shock, do not remove the plastic cover that protects the lower part of the inverter card.
Warning
Though the main batteries have low voltage, a shorted or grounded battery can produce enough
current to burn personnel or combustible materials.
Warning
Before removing any part (FRU), turn off the computer, unplug all power cords from electrical
outlets, remove the battery pack, and then disconnect any interconnecting cables.
3
Ch1. Service information
1-3. Safety information
General safety
Follow these rules to ensure general safety
· Observe good housekeeping in the area of the machines during and after maintenance.
· When lifting any heavy object
1. Ensure you can stand safely without slipping.
2. Distribute the weight of the object equally between your feet.
3. Use a slow lifting force. Never move suddenly or twist when you attempt to lift.
4. Lift by standing or by pushing up with your leg muscles
(This action removes the strain from the muscles in your back.)
· Do not attempt to lift any object weights more then 16kg(35lb) or object that you think are too heavy for you.
· Do not perform any action that causes hazards to the customer, or that makes the equipment unsafe.
· Before you start the machine, ensure that other service representatives and the customer’s personnel are
not in a hazardous position.
· Place removed covers and other parts in a safe place, away from all personnel, while you are servicing the
machine.
· Keep your tool box away from walk areas so that other people will not trip over it.
· Do not wear loose clothing that can be trapped in the moving parts of a machine. Make sure that your
sleeves are fastened or rolled up above your elbows. If your hair is long, fasten it.
· Insert the ends of your necktie or scarf inside clothing or fasten it with a nonconductive clip, approximately
8 centimeters(3 inches) from the end.
· Do not wear jewelry, chains, metal-frame eyeglasses, or metal fasteners for you clothing.
· Wear safety glasses when you are hammering, drilling, soldering, cutting wire, attaching springs, using
solvents, or working in any other conditions that might be hazardous to your eyes.
· After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that
is worn or defective.
· Reinstall all covers correctly before returning the machine to the customer.
Caution
Metal objects are good electrical conductors.
4
Ch1. Service information
Electrical safety
Observe the following rules when working on electrical equipment.
Important
Use only approved tools and test equipment. Some hand tools have handles covered with a soft
material that does not insulate you when working with live electrical currents.
Many customers have, near their equipment, rubber floor mats that contain small conductive
fibers to decrease electrostatic discharges. Do not use this type of mat to protect yourself from
electrical shock.
· Find the room emergency power-off switch, disconnecting switch, or electrical outlet. If an electrical outlet.
If an electrical accident occurs, you can then operate the switch or unplug the power cord quickly.
· Do not work alone under hazardous conditions or near equipment that has hazardous voltages.
· Disconnect all power before
1. Performing a mechanical inspection
2. Working near power supplies
3. Removing or installing main units
· Before you start to work on the machine, unplug the power cord. If you cannot unplug it, ask the customer
to power-off the wall box that supplies power to the machine and to lock the wall box in the off position.
· If you need to work on a machine that has exposed electrical circuits, observe the following precautions :
Ensure that another person, familiar with the power-off controls, is near you.
Caution
Another person must be there to switch off the power, if necessary.
· Use only one hand when working with powered-on electrical equipment. Keep the other hand in your
pocket or behind your back
Caution
An electrical shock can occur only when there is a complete circuit. By observing the above rule,
you may prevent a current from through your body.
· When using testers, set the controls correctly and use the approved probe leads and accessories for that
tester
5
Ch1. Service information
· Stand on suitable rubber mats (obtained locally, if necessary) to insulate you from grounds such as metal
floor strips and machine frames.
· Observe the special safety precautions when you work with very high voltages. These instructions are in
the safety sections of maintenance information. Use extreme care when measuring high voltages.
· Regularly inspect and maintain your electrical hand tools for safe operational condition.
· Do not use worn or broken tools and testers.
· Never assume that power has been disconnected from a circuit. First check that it has been powered off.
· Always look carefully for possible hazards in your work area. Examples of these hazards are moist floors,
non-grounded power extension cables, power surges, and missing safety grounds.
· Do not touch live electrical circuits with the reflective surface of a plastic dental mirror. The surface is
conductive such touching can cause personal injury and machine damage.
· Do not service the following parts with the power on when they are removed from their normal operating
places in a machine.
1. Power supply units
2. Pumps
3. Blowers and fans
4. Motorgenerators
and similar units. (This practice ensure correct grounding of the units.)
· If an electrical accident occurs
1. Use caution ; do not become a victim of yourself.
2. Switch off power.
3. Send another person to get medical aid.
6
Ch1. Service information
Safety inspection guide
The purpose of this inspection guide is to assist you in identifying potentially unsafe conditions.
As each machine was designed and built, required safety items were installed to protect users and service
personnel from injury. This guide addresses only those items. You should use good judgment to identify
potential safety hazards due to attachment of non-LG features or options not covered by this inspection
guide.
If any unsafe conditions are present, you must determine how serious the apparent hazard could be and
whether you can continue without first correcting the problem.
· Consider these conditions and the safety hazards they present
1. Electrical hazards, especially primary power (primary voltage on the frame can cause serious or fatal
electrical shock)
2. Mechanical hazards, such as loose or missing hardware
Refer to the following checklist and begin the checks with the power off, and the power cord disconnected.
· Checklist
1. Check exterior covers for damage (loose, broken, or sharp edges)
2. Power off the computer. Disconnect the power cord.
3. Check the power cord for :
a. A third-wire ground connector in good condition. Use a meter to measure third-wire ground continuity
for 0.1 or less between the external ground pin and frame ground.
b. The power cord should be the type specified in the parts list.
c. Insulation must not be frayed or worn.
4. Remove the cover.
5. Check for any obvious non-LG alterations. Use good judgment as to the safety of any non-LG
alterations.
6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or
other liquids, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
8. Check that the power-supply cover fasteners (screw or rivets) have not been removed or tampered with.
7
Ch1. Service information
Handling devices that are sensitive to electrostatic discharge
Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to
electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between
objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat,
and the person handling the part are all at the same charge.
Note
Use product-specific ESD procedures when they exceed the requirements noted here.
Make sure that the ESD protective devices you use have been certified (ISO9000) as fully effective.
· When handling ESD-sensitive parts :
1. Keep the parts in protective packages until they are inserted into the product.
2. Wear a grounded wrist strap against your skin to eliminate static on your body.
3. Prevent the part from touching your clothing. Most clothing retains a charge even when you are wearing
a wrist strap.
4. Use the black side of a grounded work mat to provide a static-free work surface. The mat is especially
useful when handling ESD-sensitive devices.
5. Select a grounding system, such as those listed below, to provide protection that meets the specific
service requirement.
Note
The use of a grounding system is desirable but not required to protect against ESD damage.
a. Attach the ESD ground clip too any frame ground, ground braid, or green-wire ground.
b. Use an ESD ground or reference point when working on a double-insulated or battery-operated
system. You can use coax or connector-outside shells on these systems.
c. Use the round ground-prong of the AC plug on AC-operated computers.
Grounding requirements
Electrical grounding of the computers is required for operator safety and correct system function.
Proper grounding of the electrical outlet can be verified by a certified electrician.
8
Ch1. Service information
1-4. Laser compliance statement
When a CD-ROM drive, DVD drive or the other laser product is installed, note the following :
Caution
Use of controls or adjustments or performance of procedures other than those specified here in
might result in hazardous radiation exposure.
Opening the CD-ROM drive, DVD-ROM drive or the other optical storage device could result in exposure
to hazardous laser radiation.
There are no serviceable parts inside those drives. Do not open
Danger
Emits visible and invisible laser radiation when open. Do not stare into the beam , do not view
directly with optical instruments, and avoid direct exposure to the bean.
1-5. Backup (Standby) RTC battery safety information
When replacing or disposing of the backup (standby) RTC battery, note the following :
9
Ch1. Service information
1-6. Read this first
Before you go to the checkout guide, be sure to read this section.
Important Notes
· Only trained personnel certified by LG should service the computer.
· Read the entire FRU removal and replacement page before replacing any FRU.
· Use new nylon-coated screws when you replace FRUs.
· Be extremely careful during such write operations as copying, saving, formatting.
Drives in the computer that you are servicing sequence might have been altered. If you selected an
incorrect drive, data or programs might be overwritten.
· Replace FRUs only for the correct mode.
· When you replace a FRU, make sure the model of the machine and the FRU part number are correct by
referring to the FRU parts list.
· A FRU should not be replaced because of a single, irreproducible failure. Single failures can occur for a
variety of reasons that have nothing to do with a hard ware defect, such as cosmic radiation,
electrostatic discharge, or software errors.
· Consider replacing a FRU only when a problem recurs. If you suspect that a FRU is defective, clear the
error log and run the test again. If the error does not recur, do not replace the FRU.
· Be careful not to replace a non-defective FRU.
What to do first
You must fill out the record form first.
During the warranty period, the customer may be responsible for repair costs if the computer damage was
caused by misuse, accident, modification, unsuitable physical or operating environment, or improper
maintenance by the customer. The following list provides some common items that are not covered under
warranty and some symptoms that might indicate that the system was subjected to stress beyond normal
use. Before checking problems with computer, determine whether the damage is covered under the
warranty by referring to the following :
10
Ch1. Service information
The followings are not covered under warranty :
· CD panel cracked from the application of excessive force or from being dropped
· Scratched (cosmetic) parts
· Distortion, deformation, or discoloration of the cosmetic parts
· Cracked or broken plastic parts, broken latches, broken pins, or broken connectors caused by excessive
force
· Damage caused by liquid spilled into system
· Damage caused by improper insertion of a PC Card or the installation of an incompatible card
· Damage caused foreign material in the diskette drive
· Diskette drive damage caused by pressure on the diskette drive cover or by the insertion of a diskette
with multiple labels
· Damaged or bent diskette eject button
· Fusses blown by attachment of a non-supported device
· Forgotten computer password (making the computer unusable)
· Sticky keys caused by spilling a liquid onto the keyboard
The following symptoms might indicate damage caused by non-warranted activities :
· Missing parts might be a symptom of unauthorized service or modification.
· If the spindle of a hard-disk drive becomes noisy, it may have been subjected to excessive force, or
dropped.
11

Chapter 2. Locations

Front view (15.4")
Ch2. Locations
LCD latchLCD latch
WLAN Antenna
Mute
Volume Up
Volume Down
Power switch
DVD, MUSIC
Keyboard
TouchPad
Built-in MIC
WLAN Antenna
LCD
TouchPad button
Built-in Speaker Built-in Speaker
Remote Control Receiver
12
Front view (17.1")
Ch2. Locations
LCD latchLCD latch
WLAN Antenna
Mute
Volume Up
Volume Down
Power Switch
DVD, MUSIC
Keyboard
TouchPad
WLAN Antenna
LCD
TouchPad button
Built-in MIC
Built-in Speaker Built-in Speaker
Remote Control Receiver
13
Rear view (15.4", 17.1")
Ch2. Locations
Line in / S/PDIF
S-VIDEO connector
Left view (15.4", 17.1")
VGA connector
Fan louvers
LAN connector
Modem connector
Parallel connector Express Card slot
4-in-1 Card slot
PC Card slot
USB connector
AC connector
Express Card eject button
PC Card eject button
Right view (15.4", 17.1")
Headphone connector
MIC connector
Security key hole (Kensington Lock)
User can attach a separately purchased chain lock into the security keyhole and connect it to a fixed object
to prevent a notebook theft
Emergency eject hole
Insert a thin and hard pin into this hole, and you can open the disc tray manually.
IEEE 1394 connector
IrDA port
ODD
Security key holeODD eject button
Emergency eject hole USB connector
14
Ch3. System information

Chapter 3. System information

Specification
-CPU
· Dothan 1.6 ~ 2.1 GHz
· μFCBGA
- Main Chipset & Graphic
· Intel 915GM,ICH6-M
· Intel 915PM, ICH6-M, ATI Mobility Radeon X600 VGA Controller
- Memory
· 2SODIMM – Up to 2GB
· DDR2 PC2-3200S/4200S Capable (400/533MHz)
- HDD
· 2.5” 9.5mm 40/60/80GB PATA Type
- Communication
· Modem, Daughter Card Type
· Marvell Yukon PCI-E 10/100 Ethernet Controller on Board
- Wireless LAN Solution
· 802.11bg/abg Mini PCI Type, Quad-band Antenna
- Card Slot
· Express Card Slot
· 4-in-I Card Slot (Memory Stick, Memory Stick Pro, Multi Media Card, SD Card)
-ODD
· Fixed Optical Storage
· DVD-COMBO, Super-Multi Drive
-Port
· VGA, 4X USB(2.0), RJ11, RJ45, Headphone-out/SPDIF, Mic-in, AC-in, IEEE1394, S-Video
- Input Devices
· Keyboard : 99Key Keyboard
· Touchpad
- Buttons
· Power, Volume Down, Volume Up, Mute, DVD, MUSIC
- Indicator (LED)
· AC-in, Power On, Charge, HDD, Caps Lock, Num Lock, Wireless
- Power
· 90 Watt 19V 4.74A Adapter
-Audio
· C-Media Azalia Audio Codec, Stereo speakers 1.2W - LW60, 1.8W+2W(Woofer) - LW70
-Battery
· 6 Cell 4.8AHr, CYLINDRICAL (Li-Ion)
· 9 Cell 7.2AHr, CYLINDRICAL (Li-Ion)
15
Ch3. System information
System Block Diagram (GM)
page21
CRT CONN
S-VIDEO CONN
5V
B
SUB BD
3.3V
TV/CRT/LVDS
page29
page29
PATA HDD
SATA HDD
5V
3.3V
SATA 150
PATA 66/100
page38
MINI PCI CONN
3.3V
AD16
PIRQC/D
PCIREQ/GNT3
AD18
page29
CD-ROM
5V
PCI 3.3V,33MHz
PATA 66/100
page47
5V
3.3V
CARD BUS
page44
PCI7420
3.3V
PIRQA,SERIRQ
PCIREQ/GNT0
C
page47
SD/MMC
MS/MSPRO
4 in 1 CARD
page30
page47
USB6
USB0/1
(Express card)
USB6
USB0/1
USB Interface
page34
USB7
(Remocon)
USB7
USB4/5
USB4/5
page42
SUB BD
USB2/3
1394
page42
INT. KBD
page41
3.3v
H8S/2110B
Power LED
Wireless LED
Remocon
TOUCH PAD
D
PC Division
BLOCK DIAGRAM
HUNTER-W 15.4" & 17.1" WIDE
LG Electronics Inc
TITLE
page 33
SUB BOARD
page42
0.9
REV
6870
PART NO
page43
A4
591
of
SHEET
6
2004.12.3
DATE
5
4
A
page 42
6
INSTANT DVD
VOLUME UP
VOLUME DOWN
INSTANT AUDIO
MUTE
SUB BOARD
LEDs & Button
CHG
LAN
PWR
PWR
ACIN
CAPS/NUM
5
page20
FAN CONN
5V
page 5
LCD CONN
3.3V
4
page 5
THERMAL
SENSOR
3.3V
3
2
1
CPU_CORE
DOTHAN
HUNTER-W
page22
CK-410M
page53
page57
page55
CPU_IO
GMCH_CORE
CPU CORE VCC
V1.2S / V1.5A
DDR2 DC/DC
page 2 - 4
CPU_IO
page22
CK-SSCD
page52
page54
SYSTEM DC/DC
5V/3.3V
FSB 533MHz
ACIN LOGIN
CHARGER LOGIC
CPU_IO
DDR2 400/533 MHz
DDR2 THERMAL
page52
page 6-12
GMCH_CORE (1.05V)
ALVISO-GM
page13-15
DDR2
1.8V
SODIMM-0/1
page15
SENSOR
3.3V
Mic IN
LINE-IN
H/P OUT
page51
V2.5S / V2S_ATI
Miscellaneous
DMI
page33
SPDIF
page58
AC’97 / AZALIA
CMI9880
CODEC
AUDIO
page32
AMP
5V
page32
Int. SPK
SPDIF
ICH6-M
MDC MODEM
DIGITAL(3.3V)
page31
ANALOGVCC(5V)
page33
Sub AMP
page34
WOOFER
Int. MIC
page33
page23-28
page32
5V
LINE-IN
MIC-IN
LINE-OUT
LPC 3.3V, 33MHz
PCI EXPRESS
PORT 1
page35~36
(GbE)
(10/100)
88E8036
88E8053
3.3V
2.5V
1.2V
page35
Magnetic
VPD EEPROM
page37
PORT 3
EXPRESS CARD
page37
RJ11/45 CONN
page39
FWH
3.3V
page40
3.3V
LPC47N217
page47
3.3V
1.5V
SIO
PIO
SIO 1394SPDIF LINE-IN
PIO USB2/3
page40
LAN
PR CONNECTOR
Sub BD
IrDA
3
2
MIC-IN
LINE-OUT
1
A
B
C
D
16
Ch3. System information
System Block Diagram (PM)
(1.2V)
M24CSP
TV/CRT/LVDS
page21
CRT CONN
S-VIDEO CONN
5V
page 16-19
SUB BD
3.3V
TV/CRT/LVDS
B
PEG INTERFACE
page29
page29
PATA HDD
SATA HDD
5V
3.3V
SATA 150
PATA 66/100
page38
MINI PCI CONN
3.3V
PIRQC/D
PCIREQ/GNT3
AD18
page29
CD-ROM
5V
PCI 3.3V,33MHz
PATA 66/100
page47
5V
3.3V
CARD BUS
page44
PCI7420
3.3V
PIRQA,SERIRQ
PCIREQ/GNT0
AD16
C
page47
SD/MMC
MS/MSPRO
4 in 1 CARD
page47
page30
USB6
USB0/1
(Express card)
USB6
USB0/1
USB Interface
page34
USB7
(Remocon)
USB7
USB4/5
USB4/5
INT. KBD
page42
SUB BD
USB2/3
1394
page42
page41
3.3v
H8S/2110B
Wireless LED
Power LED
Remocon
TOUCH PAD
D
PC Division
BLOCK DIAGRAM
HUNTER-W 15.4" & 17.1" WIDE
LG Electronics Inc
TITLE
1394
page 33
SUB BOARD
page42
0.9
REV
6870
PART NO
page43
A4
591
of
SHEET
6
2004.12.3
DATE
5
4
A
page 42
6
INSTANT DVD
VOLUME UP
VOLUME DOWN
INSTANT AUDIO
MUTE
SUB BOARD
LEDs & Button
PWR
CHG
LAN
PWR
ACIN
CAPS/NUM
5
page20
FAN CONN
5V
page 5
LCD CONN
3.3V
4
page 5
THERMAL
SENSOR
3.3V
3
2
1
CPU_CORE
DOTHAN
HUNTER-W
page22
CK-410M
page55
page57
page53
CPU_IO
GMCH_CORE
CPU CORE VCC
V1.2S / V1.5A
DDR2 DC/DC
page 2 - 4
CPU_IO
page22
CK-SSCD
page52
page54
SYSTEM DC/DC
5V/3.3V
FSB 533MHz
ACIN LOGIN
CHARGER LOGIC
CPU_IO
ALVISO-PM
DDR2 400/533 MHz
SODIMM-0/1
DDR2 THERMAL
page52
page 6-12
GMCH_CORE (1.05V)
page13-15
DDR2
1.8V
page15
SENSOR
3.3V
LINE-IN
H/P OUT
page51
V2.5S / V2S_ATI
Miscellaneous
SPDIF
Mic IN
page58
DMI
page33
AC’97 / AZALIA
CMI9880
AUDIO
CODEC
page32
AMP
5V
page32
Int. SPK
SPDIF
ICH6-M
MDC MODEM
DIGITAL(3.3V)
page31
ANALOGVCC(5V)
page33
Sub AMP
page34
WOOFER
Int. MIC
page33
page23-28
page32
5V
LINE-IN
MIC-IN
LINE-OUT
LPC 3.3V, 33MHz
PCI EXPRESS
PORT 1
page35~36
(GbE)
(10/100)
88E8053
88E8036
2.5V
1.2V
3.3V
page37
page35
Magnetic
VPD EEPROM
PORT 3
EXPRESS CARD
page37
RJ11/45 CONN
page39
FWH
3.3V
page40
3.3V
LPC47N217
page47
1.5V
3.3V
PR CONNECTOR
Sub BD
IrDA
SIO
PIO
SIO
PIO USB2/3
page40
LAN
3
2
MIC-IN
LINE-IN
LINE-OUT
SPDIF
1
A
B
C
D
17
Ch3. System information
Fn key combinations
The following table shows the function of each combination of Fn with a function key.
Function of Fn keys has nothing to do with Operating System.
Description[Fn] +
User-defined Hot key. (Setting is available at OSD)[F1]
User-defined Hot key. (Setting is available at OSD)[F2]
User-defined Hot key. (Setting is available at OSD)[F3]
Force the computer to enter power-saving mode. (ex: system standby and hibernation)[F4]
TouchPad Disable (Impossible to use TouchPad) / TouchPad Enable (Possible to use
[F5]
TouchPad) / TouchPad Auto-Disable (When connecting USB mouse to the computer, TouchPad is disable) The TouchPad initialization takes 1~2 seconds, so wait for the Initialization to end before using the TouchPad.
[F7]
Wireless LAN on / off[F6]
When the computer is attached to an external monitor, you can changed the display output location with [Fn] + [F7] combination. You can switch to and from the three types of display modes, LCD display only, the external monitor only, or both at the same time.
Enable/Disable Auto Sound power management (battery mode only).[F8]
Enable/Disable Auto Brightness control.[F9]
System information[F10]
Maximum power-saving mode. (when OSD is installed)[ESC]
Number lock[ScrLk]
Brightness up[Delete]
Brightness down[Insert]
PgUp
PgDn
Home
End
Maximum power-saving mode.[F12]
18
Ch3. System information
Status indicators
The system status indicators show the status of the computer
12 45 67
1. Caps lock
Caps lock indicator lights up when the Caps lock key is pressed. When this indicator lights up, you can type capital letters without pressing the Shift key.
2. Num lock
Num lock indicator lights up when the combination of the Fn and Num lock key is pressed. When this indicator lights up, you can use the embedded numeric keys. (To use the numeric keys, you must enable the Internal Keypad setting under the Advanced menu in the BIOS Setup Utility.)
3. Wireless activity indicator
Wireless activity indicator indicates the following.
Off: Wireless LANis off.
Blinking(3-4 Seconds): Searching for Access point for Wireless LAN Connection.
Blinking (short interval): Data is transferring with Wireless LAN is on.
3
4. AC Power
Power indicator lights up when the power cord is connected to the computer.
5. Power
Power status indicator indicates the following status of the computer.
Green: The computer is turned on.
Off: The computer is turned off or is in hibernation mode.
Blinking: The computer is in standby mode.
6. Battery
Battery status indicator indicates the following status of the battery.
Green: The computer is connected to an AC adaptor and is being charged.
Off: The battery is fully charged OR the computer is not connected to an AC Adapter.
Blinking: The battery power is under 10% of its maximum capacity or battery occurs.
Battery tribe warning blinks as user defined from 'Battery Miser'.
7. Drive in use
Drive in use indicator lights up when data is being written to or read from the hard disk or optical disk drive.
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Ch3. System information
BIOS Flash
You can update BIOS using a floppy disk drive.
Because this system is not equipped with any floppy disk drive, you have to use an external USB drive for
a BIOS update. In order to boot up with an USB drive, please set Removable Device as the first boot up
drive in the boot menu of BIOS setup.
· How to update flash ROM in DOS
1. Create ‘boot up’ flash update diskette.
2. Copy a ROM image file (*.wph) into the root of the flash update diskette.
3. Copy phlash16.exe to the flash update diskette.
4. Insert the diskette into the FDD of your computer.
5. Boot your computer with the diskette, and type ‘phlash16*.wph/mode=n’.
6. Cold boot and follow the instruction displayed on the screen.
· Flash options /mode=n
0 – Default mode. Keep the current DMI information and update BIOS image only.
1 – Update DMI information only.
If new DMI information is not specified, the current DMI information is left unchanged.
2 – Update BIOS and DMI information.
If new DMI information is not specified, the current DMI information is left unchanged.
3 – Update BIOS and DMI information.
DMI information is updated to the DMI string and options specified in the new BIOS image.
Note
DMI is Desktop Management Interface
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Ch3. System information
How to update flash ROM in Windows
1. Quit all running programs.
2. Start WINPHLASH.EXE.
3. Select the procedure you want :
a. Backup BIOS and Flash BIOS with new settings
b. Backup BIOS Only
4. Specify the locations for backup and new BIOS files in BIOS Setting Locations.
a. Enter the name of the backup file for existing BIOS or click Browse to locate the file.
b. Enter the name of the new BIOS file or click Browse to locate the file.
5. Click Advanced Settings button to access the advanced settings
6. Click Flash BIOS button to start flash BIOS.
7. Wait for the operation to complete. WinPhlash may take one or two minutes to complete flash BIOS
operation.
21
Ch3. System information
8. After the completion, ‘System BIOS was successfully updated’ appears on the screen, then the
computer restarts.
9. After the restart, make sure the system BIOS is updated.
10. If your computer does not restart automatically, turn off your computer and then turn it back on by
pressing power button.
22
Ch3. System information
BIOS Setup
BIOS (Basic Input and Output System) Setup saves the system configuration in CMOS RAM, and
check the configurations during startup. Use the BIOS Setup Utility to change and save the system
environment, hardware configurations, power saving mode, etc.
· Open the BIOS Setup Utility in the following situations :
1. to change the BIOS setup
2. to replace the backup battery
3. system configuration error occurs
4. to change the boot order
5. to set/change a password
Press the power button.
When the LG logo appears on the screen, press and enter the BIOS Setup Utility.
23
Ch3. System information
Using the keys
The keys used in the BIOS Setup Utility and their functions are described at the bottom.
· , + : General Help
Display the descriptions of the keys used in the setup utility.
· , : Select Item
Navigate and select items in the setup utility. The selected item becomes highlighted.
· , : Select Menu
Move to another menu.
· / , : Change Values
Change the value of a selected item.
· : Load Default Configuration
Display Setup Confirmation window. Press Enter to load default configuration.
· : Select Sub-Menu
Some items have sub-menus. Display the sub-menu for a selected item.
· : Save and Exit
Display Setup Confirmation window. Press Enter to save and exit.
·: Exit
In a sub-menu, press Esc to move to the previous window. In Main menu, click Esc to move to Exit menu.
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Ch3. System information
Main menu
System Time
Current time. Use <Tab>, <Shift-Tab>, or <Enter> keys to move around these fields. To change the value, press <+> or <> key.
System Date
Today date. Use <Tab>, <Shift-Tab>, or <Enter> keys to move around these fields. To change the value, press <+> or <> key. Set any date from year 1981 to 2079. It will automatically keep track of leap years. The system date can also be set from the operating system.
Product Name
This shows the name of PC.
Processor Type
This shows the type of CPU.
Processor Spd
This shows the speed CPU.
BIOS Version
This shows the Version of BIOS.
KBC Version
This shows the Version of KBD firm ware.
UUID
This is for display only. This shows the UUID.
Pri Master
Enter its submenu by pressing <Enter>. In this submenu, it would show the device of Primary IDE Master is HDD and its parameters.
Pri Slave
Enter its submenu by pressing <Enter>. In this submenu, it would show the device of Primary IDE Slave is HDD and its parameters.
Sec Master
Enter its submenu by pressing <Enter>. In this submenu, it would show the device of Secondary IDE Master is optical drive and its parameters.
Sec Slave
Enter its submenu by pressing <Enter>. In this submenu, it would show the device of Secondary IDE Slave is optical drive and its parameters.
System Memory
This is for display only. This shows size of system memory.
Ext. Memory
This is for display only. This shows size of extended memory.
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Ch3. System information
Advanced menu
Legacy USB Support
There are two options to this field: Enabled, and Disabled. This field allows you to enable or disable the legacy USB support.
Boot-time Diagnostic Screen
Enables the Boot-time Diagnostic Screen.
SATA Controller Mode
Set SATA (Serial ATA) Controller Mode.
AHCI Configuration
Enables the AHCI (Advanced Host Controller Interface).
Battery Charge Stop Percentage
Set Battery Charge Stop Percentage.
Fan Mode Control
Set Fan Mode Control.
Fn Key Setup
Set Sticky fn key function.
Wake On Lan
Enables Wake On Lan.
PXE/Remote Boot
Enables PXE/Remote Boot.
Execute-Disable Bit Capability
Enables Execute-Disable Bit Capability.
Security menu
Supervisor Password Is
This shows the system’s supervisor password has been set, or not.
Set Supervisor Password
Set Supervisor Password.
User Password Is
This shows the system’s User Password has been set, or not.
Set User Password
Set User Password.
Password on boot
Enables Password on boot.
HDD Password Is
This shows the system’s HDD Password has been set, or not.
Set HDD Password
Set HDD Password.
26
Ch3. System information
Boot menu
Boot menu enables you to set the boot order for the CD-ROM drive, Removable devices Hard drive, and Network boot as shown below.
CD-ROM Drive
Removable Devices
Hard Drive
B2 D0 Yukon PXE
Exit menu
Exit Saving Changes
Select Exit Saving Changes to save new setup information in CMOS RAM. CMOS RAM stores the information using the backup battery; therefore, the information will not be lost when the computer is turned off.
Exit Discarding Changes
Select Exit Discarding Changes to discard new setup information. If you made changes to items other than date, time, and passwords, the Setup Warning asks you to save the new configurations. Select Yes and press Enter to save the new configuration.
Load Setup Defaults
Select Load Setup Defaults to change the setup information to the factory default settings. If you select Load Setup Defaults or press F9, Setup Confirmation asks you to confirm your selection. Press Yes to load setup defaults.
Discard Changes
Discard change value.
Save Changes
Save change value.
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Ch4. Symptom-to-part index

Chapter 4. Symptom-to-part index

The symptom-to-part index in this section lists symptoms and errors and their possible causes.
The most likely cause is listed first.
Note
If replacing a part (FRU) does not solve the problem, put the original part back in the computer.
Do not replace a non-defective FRU.
Power system checkout
· To verify a symptom, do the following :
1. Power off the computer.
2. Remove the battery pack.
3. Connect the AC adapter.
4. Check that power is supplied when you power on the computer.
5. Power off the computer.
6. Disconnect the AC adapter and install the charged battery pack.
7. Check that the battery pack supplies power when you power on the computer.
· If you suspect a power problem, see the appropriate one of the following power supply checkouts :
1. Checking the AC adapter
2. Checking the operational charging
3. Checking the battery pack
4. Checking the backup battery
· Checking the AC adapter
If the power-on indicator does not turn on, check the power cord of the AC adapter for correct continuity
and installation.
If the computer does not charge during operation, go to “Checking operational charging.”
To check the AC adapter, do the following :
1. Unplug the AC adapter cable from the computer.
2. Measure the output voltage at the plug of the
AC adapter cable. See the following figure :
28
2
Voltage (V dc)Pin
+18.05 ~ +19.951
Ground2
1
Ch4. Symptom-to-part index
· If the voltage is not correct, replace the AC adapter.
· If the voltage is acceptable, do the following :
1. Replace the system board.
2. If the problem persists, check the AC adapter whether it is correct product or not.
Note
Noise from the AC adapter does not always indicate a defect.
· Checking operational charging
1. To check whether the battery charges properly during operation, use a discharged battery pack or a
battery pack that has less than 50% of the total power remaining when installed in the computer.
Perform operational charging. If the battery status indicator or icon does not turn on, remove the battery
does not turn on, replace the battery pack.
2. If the charge indicator still does not turn on, replace the system board.
Then reinstall the battery pack.
Note
Do not charge battery pack, when its temperature is below 0 or above 75 .
· Checking the battery pack
1. Open the Power Meter window by clicking Start Control Panel Power Options and then;
check the total power remains. Battery charging does not start until the power Meter shows that less
than 95% of the total power remains; under this condition the battery pack can charge to 100% of its
capacity. This protects the battery pack from being overcharged or from having a shortened life.
2. To check the status of your batter, move your cursor to the Power Meter icon in the icon tray of the
Windows taskbar and wait for a moment (but do not click), and the percentage of battery power
remaining is displayed. To get detailed information about the battery, double-click the Power Meter icon.
Note
If the battery pack becomes hot, it may not be able to charge. Remove it from the computer and
Leave it at room temperature for a while. After it cools down, reinstall and recharge it.
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