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OWNER'S MANUAL
High Definition Network Camera
Please read this manual carefully before operating your set and retain it for future reference.
MODEL
LW6324/LW6354 series
LW6424/LW6454 series
LW332/LW335 series
LW342/LW345 series
LW352/LW355 series
1111 (V1.0)
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Contents
Introduction ................................................................................... 3
Features Chart ........................................................................................3
Operation and settings ................................................................. 4
Before using the system .....................................................................4
Recommended PC Requirements ...................................................4
Accessing the LG IP device.................................................................5
LG Smart Web Viewer Overview ......................................................6
Conguration menu overview ..........................................7
Conguring the LG Network Camera Device ..............................8
Accessing the Conguration menu .................................8
System settings .......................................................................8
Audio & Video settings ......................................................11
Network settings ................................................................. 14
User settings .........................................................................19
SD Card settings (Option) ................................................21
Event settings ....................................................................... 23
OSD Menu Setup ................................................................................ 26
General Operation .............................................................. 28
Exposure settings ................................................................29
White Balance settings ......................................................31
Day/Night settings .............................................................31
3D-DNR setting .................................................................... 32
Privacy setting ......................................................................32
Back Focus Setting ..............................................................33
Special menu settings .......................................................34
SCENE mode setting (Option) ........................................36
Reset setting .........................................................................37
Reference ..................................................................................... 38
Troubleshooting ................................................................................. 38
Open source software notice .........................................................41
Specications.......................................................................................42
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Introduction
The LG Network Camera is designed to use on an Ethernet network and must be assigned an IP address to make it accessible.
This manual contains instructions on how to install and manage the LG Network Camera in your networking environment. Some knowledge
of networking environments would be beneficial to the reader.
Should you require any technical assistance, please contact authorized service center.
Features Chart
This table shows the differences between the models.
Item LW6324 LW6354 LW6424 LW6454 LW332 LW335 LW342 LW345 LW352 LW355
VA No Yes No Yes No Yes No Yes No Yes
SD Card Yes Yes No No Yes Yes No No Yes Yes
OSD
SCENE
Mode
ALC2 No No No No No No No No Yes Yes
Yes Yes No No Yes Yes No No Yes Yes
Introduction 3
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Operation and settings
Before using the system
• Before using the LG IP device make sure the connections are
correct and verify whether proper power supply is used.
• Check the connections of the LG IP device for the correct
conditions.
• Check that the LG IP device is(are) connected to the network and
that power is supplied.
• Once the connections are made you need to install the LG client
program to the PC from which you want to access the device.
The LG Smart Web Viewer program is automatically installed
when you connect the LG IP device.
The LG Ipsolute VMS and the LG Smart Web Viewer program
are the network program of the LG Video Server and the LG IP
cameras.
• To view streaming video in Internet Explorer, set your browser
to allow ActiveX controls. If you find this message “This website
wants to install the following add-on: ‘IPCam_Streamer.cab’ from
‘LG ELECTRONICS INC’”, Click the yellow bar and install LG Smart
Web Viewer Program on your computer.
• The Layouts and the Live view pages may differ with different OS
(Operating Systems) and Web Browsers.
• Care needs to be taken not to run any other applications when
the Client Program is running as it may cause memory shortage.
Recommended PC Requirements
The LG IP device can be used with most standard operating systems
and browsers.
Items Requirements
Operating System
CPU
Web Browser
DirectX DirectX 9.0 or above
Memory 2 GB or above RAM
Graphics Card 256 MB or above Video RAM
Resolution 2040 x 1536 (with 32 bit color) or higher
Windows XP Professional,
Windows VISTA, Windows 7
Intel Core2 Quard Q6700 (2.66 GHz) or
above
Microsoft Internet Explorer above the
version 6.0 and below the version 8.0.
Operation and settings 4
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Accessing the LG IP device
You can access the LG IP device by following the below steps.
1. Install LG Ipsolute VMS Program
2. Discover the LG IP device using the IP Utility
The IP Utility can automatically discover and display LG IP
devices on your network.
The IP Utility shows the MAC address, IP address, Model
name and so on.
Note:
The computer running the IP Utility must be on the same
network segment (physical subnet) as the LG IP device.
2.1 Run the IP Utility program.
2.2 Click the [Search] button or select the [Search] option
in the Device search menu.
After a few seconds the found LG IP devices gets displayed in the IP Utility window.
3. Logging in to the LG Smart Web Viewer
The LG Smart Web Viewer can be used with most web
browsers. The recommended browser is Internet Explorer
with Windows.
3.1 Run the IP Utility and find the LG IP devices.
3.2 When the LG IP devices appear in the IP Utility
window, double-click IP address or right click on the
same IP address and select “Connect to Web Page”
to start the LG Smart Web Viewer. When accessing
the LG Smart Web Viewer, the authentication dialog
appears on the screen.
3.3 Enter the user name and password. (Note that the
default administrator user name and password are
“admin”.)
3.4 Click the [OK] button and then the LG Smart Web
Viewer is displayed in your browser.
Notes:
• You can also access the LG Smart Web Viewer as shown
below.
3.1 Start your Web browser.
3.2 Enter the IP address of the LG IP device in the address
bar of the browse.
3.3 Enter the user name and password set by the
administrator.
3.4 Click the [OK] button and then the LG Smart Web
Viewer is displayed in your browser.
• The LG Smart Web Viewer needs more time to display it
according to the network conditions.
• If the login window is not displayed, check the pop-up
blocker. If you set the pop-up blocker, the login window
is not displayed. You must allow the pop-ups.
• If you connect the LG Smart Web Viewer for the first time,
the Security Warning window is displayed to install the
LG Smart Web Viewer program. You must install the LG
Smart Web Viewer program for using the LG IP device.
• If your computer or network is protected by a proxy or
firewall, the proxy or firewall settings can prevent the LG
Smart Web Viewer program. Change the proxy or firewall
settings to activate the LG Smart Web Viewer program.
5 Operation and settings
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LG Smart Web Viewer Overview
Item Description
Select the video image size from the
drop-down list.
The initial view size is set to D1.
Displays the current video codec of the
selected video stream (Master or Slave).
Check this option as the network
connection type (TCP or UDP). If you
check it, the client connects to the server
using TCP connection.
Click to save the current image in JPEG
format on your computer.
1. Click the [Snapshot] button and then
the Snapshot window is displayed.
2. Click the [Save] button in the
Snapshot window.
3. Enter the file name (JPEG format) and
select the folder to save it.
4. Click the [Save] button to confirm it.
5. Click the [Close] button in the
Snapshot window to close it.
Displays the Camera OSD control
window. Use these buttons to setup the
Camera. This button does not appear on
the screen if the login is other than the
administrator.
Select the video stream. From the Live
view drop-down list, select the desired
video image source between [Master-0]
and [Slave-0].
Note:
Master and Slave are output video
streams. You can set the stream
configurations independently for either
Master or Slave stream. This would
facilitate the user to set the live view at
his comfort.
Select buffering time of live stream.
Operation and settings 6
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Provides all the necessary tools
for setting up the device to your
requirements. The user will need
administrator level to do this.
Note:
If you want to exit the Configuration
menu, select one of the video stream in
the Live view drop-down list.
Displays the current surveillance live
screen. You can monitor the camera
image on the live view window of the LG
Smart Web Viewer.
Click this button and drag the area to use
PTZ function. Right-clicking the screen
will bring up the previous magnification.
(Color icon: On, Gray scale icon: Off.)
Click this button to connect or
disconnect the audio communication
between the LG IP device and the
connected PC.
(Color icon: On, Gray scale icon: Off.)
Click this button to switch the
microphone off and on for the computer.
(Color icon: On, Gray scale icon: Off.)
Click this button to switch the sound off
and on, for the speaker of the computer.
(Color icon: On, Gray scale icon: Off.)
Conguration menu overview
The following table shows the list of menu items.
The configuration images are different from each model.
Main Menu Sub Menu Note
Version
Date & Time
System
Audio & Video
Network
User Basic
SD Card Basic Option
Event
Maintenance
Log & Report
Language
Camera
Stream
Audio
Motion detect
Basic
RTP stream
TCP/IP
DDNS
IP filtering
SNMP
Event schedule
Event server
Sensor & Relay
7 Operation and settings
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Conguring the LG Network Camera
Device
The features and options of the LG IP camera are configured
through the Configuration menu.
Only administrator-level users have permission to access the
Configuration menu.
Accessing the Conguration menu
Click the [Configuration] button to display the LG Smart Web Viewer
configuration window.
Warning
The Configuration setup should be made by qualified service
personnel or system installers.
System settings
Version
Displays the current version of Firmware, Hardware, Software and
Web Client.
Date & Time
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Time zone
Set the time difference from GMT in the area where the IP device
is installed. Select the time zone in the area where the IP device is
installed from the drop down list.
Time mode
> Synchronize with NTP Server: Select if you want to
synchronize the IP device’s date and time with those of the
time server called NTP (Network Time Protocol). Specify the
NTP server’s name. Click the [Test] button for connection test
to the server.
> Synchronize with personal computer: Select if you want
to synchronize the IP device’s date and time with your
computer.
> Synchronize manually: Select if you want to set the IP
device’s date and time manually. Select the year, month and
date by clicking the calendar button. Set hour, minutes and
seconds in the edit boxes.
Notes:
• When system reboot after time setting, time of system
could be delayed. If you set the time correctly, set the
[Synchronize with NTP server] option.
• Refer to NTP configuration as operation system of
the Recording Server when the Recording Server use
recording function and NTP server.
Server time
> Server time: Displays the current date and time of the IP
device.
• Save: Click this button to confirm the settings.
Maintenance
System reboot
Click the [Reboot] button to restart the IP device. It takes some
minutes for the IP device to start again.
Restore and backup
> Backup: To take a backup all of the settings. If necessary, it
make possible to return to a backuped configuration.
1. Click the [Backup] button.
2. Click the [Save] button.
3. Follow the instructions on the browser to specify the
folder.
4. Click the [Save] button to save the settings.
> Restore:
1. Click the [Browse] button.
2. Find and open the file in which the configuration setting
data is stored.
3. Click the [Restore] button and the system settings will be
restored and reboot the system.
9 Operation and settings
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Notes:
• Backup and Restore can happen on IP device having the
same version of firmware. This feature is not intended for
multi-configurations or for firmware upgrades.
• [Backup] function is allowed in HTTP protocol but not in
HTTPS protocol.
Firmware
> Upgrade
1. Click the [Browse] button.
2. Find and open the firmware file.
3. Click the [Upgrade] button to update the firmware.
Note:
When you upgrade the system, it may take some minutes
to be done. Do not close the browser while the upgrade
is in progress. If you close the browser, it may cause a
malfunction. You should wait until the confirmation window
is displayed. When the upgrade is finished, the confirmation
window will be displayed.
> Initialize: The [Initialize] button should be used with caution.
Clicking it will return all of the IP device’s settings to the
factory default values. (Except for the Network settings, PTZ
Protocol and Preset settings. The option depends on the
model.)
Log & Report
Log & Report status
The System log provides a summary of the status of the IP device.
The unit records the data of the software activity in a file.
> View Log: Click this button to display the system log
information.
- Download: Click this button to see the log information of
system.
> View report: Click this button to display the report of the
system.
- Download: Click this button to see the report
information of system.
Note :
The downloaded file is a UNIX type. If you open the file in Microsoft
Notepad, it will display the text as if the file contained no line breaks
at all.
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Language
Language list
Select a language for the LG Smart Web Viewer configuration menu
and information display.
• Save: Click this button to confirm the settings.
Audio & Video settings
Camera
Preview
You can preview the camera image on the preview window.
General
> Contrast: Edit the contrast value from 0 to 100. Selecting 100
provides the image with the highest contrast.
> Standard: Displays the video standard of the camera.
> CaptureMode (Option): Select the capture mode.
Note:
If you change the CaptureMode option, the Privacy, WDR/
BLC and HSBLC settings on the OSD menu are initialized.
• Save: Click this button to confirm the settings.
• Default: Click this button to restore the IP device back to original
factory settings.
Note:
The Capture mode is not initialized.
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Stream
Master/Slave
> Enable: Click to activate the stream function.
> Video codec: Select the video mode (Codec) from the drop-
down list. The viewer can choose between MJPEG and H.264.
> Resolution: Select the output image size of the camera.
> Maximum frame rate: Set the frame rate of the image.
> GOP size: It means “Group of Pictures”. The higher the GOP,
the better is the video quality of the camera. Edit the value
of GOP from 1 to 30. This setting is valid for H.264 video
format only.
> Quality: Select the Quality.
- VBR: The bit rate may vary depending on the complexity
of the video to meet the selected quality.
- CBR: The video quality may vary in order to preserve a
constant bit rate.
> Stream quality: If the [Quality] option set to VBR, this option
is displayed. Select the stream quality from the drop down
box, the camera supports five types. (Highest, High, Medium,
Low and Lowest)
> Bit rate: If the [Quality] option set to CBR, this option is
displayed. Edit the bit rate value from 256 kbps to 10 240
kbps.
Note:
If the ‘Bit rate’ is configured too low with high resolution,
the actual frame rate will decrease because of narrow
bandwidth. So you need to set or change the ‘Bit rate’ to
high value.
• Save: Click this button to confirm the settings.
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Audio
Audio In
> Enable: Click the check box if you want to send the audio
from the microphone input connector.
Note:
The Clients connected to the IP device remain unaffected
with additional changes made in the setting.
> Audio type: Select the codec when you send the audio from
the microphone input connector.
Audio Out
> Enable: Click the check box to output the audio from the
speaker.
• Save: Click this button to confirm the settings.
Motion detect
Preview
You can preview the motion detection window on the preview
window.
General
> Sensitivity: Enter the sensitivity to detect an object in
motion.
> Save: Click this button to confirm the settings.
13 Operation and settings
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How to set the motion detect window
1. Click the [Add] button. The motion detect window is
displayed. You can add the five windows maximum for
motion detection area.
2. Set the [Sensitivity] option.
3. Click the edge or corner of the window box to adjust the
window size for motion detection.
4. Click the [Save] button to save the settings.
Note:
• You can reset the window size. Click one of the window edge
or corner and drag & drop to reset the motion detection
area.
• Motion Detection can be activated when at least one of
channels(Master/Slave) is enabled, Video codec is set to
H.264 and GOP size is more than 2.
Network settings
Basic
General
> MAC address: Displays the MAC address.
Port & Encryption
> Web port: The default HTTP port number (80) can be changed
to any port within the range 1 025 to 65 535.
> RTSP port: Check RTSP port. The default port is 554. Other
ports can be selected within the range 1 025 to 65 535.
> Network encryption: Select the HTTP or HTTPS option for
security.
Note:
The RTSP port number should not be same with the web
port number.
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ARP Ping
> Enable ARP Ping to configure IP address: Check to enable
ARP ping.
• Save: Click this button to confirm the settings.
RTP stream
RTP (Real-time Transport Protocol) is an internet protocol that allows
programs to manage the real-time transmission of multimedia data,
via unicast or multicast.
Master / Slave
> RTP unicast: When enabled the transmission of the data to
the specified equipment happens on a network specifying a
single address.
> RTP multicast: When enabled it reduces the transmission
load on the camera by making the computer of the same
segment network receive the same transmission data. When
multicast option is checked then select Video Port number,
Audio Port number and Data port number.
- Video RTP port: Specify the video transmission port
number used for the multicast streaming. It is initially set
to 8 888 and you can edit this between 1 025 and 65 534.
- Audio RTP port: Specify the audio port number used for
the multicast streaming. It is initially set to 7 778 and you
can edit this between 1 025 and 65 534.
- Data RTP port: Specify the VA data port number used for
the multicast streaming. It is initially set to 6 666 and you
can edit this between 1 025 and 65 534.
- IPv4 address: Set the IP address for RTP multicast.
Note:
Each stream using multicast needs its own pair of multicast
IP address and port numbers to avoid address conflict.
TTL
> TTL: This option indicates the Time-To-Live of multicast
packets. The default setting is 7, and the allowed TTL range is
from 1 to 255.
• Save: Click this button to confirm the settings.
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TCP/IP
IPv4 address status
> Automatically set with DHCP: Select this option when a
DHCP server is installed on the network to allow IP address
assignment. With this setting, the IP address is assigned
automatically.
- Notify to SMTP server, if IP address is changed: If you
select this option, the user get a notification mail telling
about changing of IP of the IP device.
Note:
You should register the SMTP server on the Event server setting to set this function.
> Statically set: Select this option when you set a fixed IP
address, with this setting, specify the IP address, Subnet
mask and default gateway manually.
- IPv4 address: Enter an IP address.
- Subnet mask: Enter a subnet mask address.
- Gateway: Enter the gateway address.
DNS server status
> Primary DNS server: Enter the Primary domain name server
that translates the hostnames into IP address.
> Secondary DNS server: Enter the Secondary DNS server
address that backups the Primary DNS.
• Save: Click this button to confirm the settings.
IPv6 address status
> Enable: Click the check box if you want to use the IPv6
address.
> Mode
- Manual: Select this option when you set a fixed IP
address manually.
- Basic: Select this option to allow IPv6 address assignment
based on the Mac address. With this setting, the IP
address is assigned automatically.
- DHCPv6: Select this option when exist a DHCPv6 server
in network. If DHCPv6 server is not existed or temporary
disability, it requests assignment every 3 minutes.
> IPv6 address: You can enter the IP address when you select
the Manual mode. It alarms when you enter the invalid IP
address.
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DDNS
This free service is very useful when combined with the LG DDNS
Server. It allows the user to connect the IP device using the URL,
rather than an IP Address. This also solves the problem of having a
dynamic IP address.
DDNS status
> Don’t use DDNS server: Disable the DDNS function.
> Use DDNS server: Enable the DDNS function.
- Provider: Displays the DDNS provider.
- Hostname: Enter the hostname you want to use.
• Save: Click this button to confirm the settings.
IP filtering
The access of the IP addresses in the list are allowed or denied
according to the choice made in the drop-down list of the Basic
policy option. The administrator can add up to 10 IP address entries
to the list (a single entry can contain multiple IP addresses). The
users from these IP addresses need to be specified in the user list
with the appropriate access rights. The IP list is to control the access
permission of clients by checking the client IP address.
IP list
> Basic policy: Select the basic policy type.
- Allow all: Allow all the IP address basically, but the IP
addresses in the list are denied.
17 Operation and settings
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- Deny all: Deny all the IP address basically, but the IP
addresses in the list are allowed. It needs at least one IP
address to activate this function.
• Save: Click this button to confirm the settings.
• Add: Click this button to add the IP address.
1. Click the [Add] button.
2. Set the IP options.
- Alias: Enter the alias.
• Remove: Click this button to delete the IPv6 address.
1. Select the alias from the list.
2. Click the [Remove] button. The IPv6 address will be deleted.
SNMP
The Simple Network Management Protocol (SNMP) is an application
protocol to exchange the management information of network
devices.
- From: Enter the start IP address for the IP filtering.
- To: Enter the end IP address for the IP filtering.
Note:
If you want to deny or to allow a range of IP addresses, enter
the start IP address to “From” and the end IP address to “To”.
You can also add an IP address by entering the same IP
address to “From” and “To”.
3. Click the [Save] button.
4. Repeat the steps 1 to 3 to add additional IP address.
• Remove: Click this button to delete the IP address.
1. Select the alias from the list.
2. Click the [Remove] button. The IP address will be deleted.
IPv6 address
• Add: Click this button to add the IP address.
1. Click the [Add] button.
2. Set the IP address option.
- Alias: Enter the alias.
- IPv6 address: Enter the IP address for IP filtering.
3. Click the [Save] button.
4. Repeat the steps 1 to 3 to add additional IPv6 address.
Operation and settings 18
SNMP v1/v2c
> Enable SNMP v1/v2c: Selects when SNMP is allowed access
to this device.
> Read Community: Specifies the SNMP management
community in which you want to read this system.
> Write Community: Specifies the SNMP management
community in which you want to write this system.
SNMP v3
> Enable SNMP v3: Selects when SNMP v3 is allowed access to
this device. It supports authentication and encryption.
> SecurityName: Type the security name for the SNMP.
> Password: Type the password for the SNMP.
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User settings
Basic
The IP device is shipped with the login rights of administrator only.
If others need to access the IP device excluding the configuration a
login with viewer rights need to be created. A maximum of 50 users
can be created.
User list
> Add the User
You can register a new user with various access rights.
1. Click the [Add] button. User setting dialog is displayed.
2. Enter the new User ID and Password. (Should have a
minimum of 4 characters and preferably a combination
of alphanumeric.)
3. To confirm the password, retype the password that you
typed in the Password box.
4. Select the authority from the drop down list to provide
the access rights to each user and then click the [Save] to
confirm your selection.
- Administrator: Allows you to operate setup menus
and to view live images.
- Power user: Use of the limited functions of the
system. (The Configuration menu is not allowed.)
A power user can use the Live View, OSD control and
audio functions.
- Normal user: Provides the lowest level of access,
Allows to view live images only.
- Custom user: The user can login and view the live
stream image only when the “Enable anonymous
login” option is checked to enable it.
Note:
Remember the password.
> Edit the registered user
You can change the password or authority.
1. Choose the user ID and then click the [Edit] button.
2. Change the Password or Authority, then click the [Save]
button to confirm your selection.
> Delete the registered user
1. Choose the user ID you want to delete.
2. Click the [Remove] button.
Note:
The default administrator user ID ‘admin’ and ‘anonymous’
are permanent and cannot be deleted.
19 Operation and settings
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Anonymous
> Enable anonymous login
Check the box to enable anonymous user login - allows the
user access for only viewing the live stream image.
Maximum RTP stream connection
> Maximum number of simultaneous stream connection:
Set this number to limit the number of simultaneous stream
connections.
The connections depend on the stream configuration as
shown in the following Maximum RTP stream connection by
stream configuration.
- LW332/LW335/LW6354/LW6324 Series
Video Codec Resolution
Frame
Rate
Quality
H.264 720p 30 HIGHEST Up to 10
MJPEG 720p 20 HIGHEST Up to 7
- LW342/LW345/LW6454/LW6424 Series
Video Codec Resolution
Frame
Rate
Quality
H.264 1080p 30 HIGHEST Up to 5
Maximum
RTP
stream
Maximum
RTP
stream
- LW352/LW355 Series
Video Codec Resolution
Frame
Rate
Quality
H.264 2040x1536 20 HIGHEST Up to 10
MJPEG 2040x1536 5 HIGHEST Up to 7
Note:
Preview window of the IP device setting and preset setting
are affected by this setting.
• Save: Click this button to confirm the settings.
Maximum
RTP
stream
H.264 1080p 30 MEDIUM Up to 10
H.264 720p 30 HIGHEST Up to 10
MJPEG 1080p 10 HIGHEST Up to 3
MJPEG 720p 20 HIGHEST Up to 7
Operation and settings 20
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SD Card settings (Option)
Basic
SD Card Recording
> Always: Start the recording at once.
> Recurrence Pattern: The recording is started according to the
setting time of the selected day.
Note:
You can not set the time for a day. It will start the recording
for the selected day of the time.
> Never: [Always] and [Recurrence Pattern] recording functions
are not activated.
> Overwrite: If the micro SD card has insufficient space and
this option will be activated. It will overwrite the oldest data.
> DiskFull Notification: Sends an warning e-mail to the SMTP
server when the micro SD card has fully recorded. Select the
SMTP server from the drop-down list. You should register the
SMTP server on the Event server setting to set this function.
> Network Failure Recording: Select the checkbox to activate
the micro SD card recording function. If the system does
not work with recording server, the system will record the
data to the micro SD Card. When the system connect to the
recording server again, the recorded data of the micro SD
card will transfer to the recording server automatically.
> Recording Server IP: Enter the recording server IP.
> Set as NTP server IP: Click this button to use the entered
Recording Server IP as the NTP server IP.
> Stream: Select the stream type for the recording.
Notes:
The recorded file name is made automatically as the
“[Created date of the file]_[GMT Recording Time]+(-)[Value
of the Local Time minus GMT Time (Second)]_[Use or not of
the Daylight saving time(N/D)][Stream index][DeleteFlag].
DAT” type.
21 Operation and settings
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Disk Management
> Using the micro SD card
1. Insert the micro SD card carefully to the micro SD card
slot of the camera.
2. Click the [Mount] button. If the micro SD card is mounted to the system correctly, the [Mount] button will be
changed to the [Unmount] button.
3. Displays the information of the[Disk ID], [Status],
[Capacity] options.
Notes:
• When the micro SD card is mounted, you should format
the micro SD card. After the micro SD card format is
finished, you should click the [Mount] button to use it.
• When you use the micro SD card format function, it may
not progress immediately. In this case, you should try it
again after waiting a few minutes.
> Remove the micro SD card
1. Click the [Unmount] button. If the micro SD card is
unmounted from the system correctly, the [Unmount]
button will be changed to the [Mount] button.
2. Remove the micro SD card from the micro SD card slot of
the camera.
Note:
When you use the Unmount function, it may not progress
immediately. Operations such as recording of the system and
reading of data are required stop time before the Unmount
function is activated. You should try it again after waiting a
few minutes.
File Management
Displays the recorded file of the micro SD card on the list. Click the
[Search] button to display the recorded file. The list will be updated
when you click the [Search] button.
> To view the recorded file of the micro SD card
1. Select the search option.
- All: Search the all recorded files in the micro SD card.
- Some: You can set the search condition by using the
date and time options.
2. Click the [Search] button and then the search result is
displayed on the list.
> Download: You can download the recorded data of the
list to your PC. Select a recorded file on the list and click
the [Download] button. The two confirmation window
is displayed. You should download the all files that the
recorded file(*.DAT) and information file(*.INFO).
Notes:
• It is recommended to deactivate the [Overwrite] function
before you download the file. When [Overwrite] function
is activated, the downloading file might be overwritten,
if the micro SD card has insufficient space.
• The downloaded file can be played by using the LG File
player.
> Remove: Delete file from the SD card.
Operation and settings 22
Page 23
Event settings
Event schedule
When an event (VA/ Motion detect/ Sensor Event) occurs, this unit
records the live images and routes as configured.
Event schedule list
> To edit the Event Schedule
1. Select the Trigger event and click the [Edit] button.
Event schedule window is displayed.
2. Set the options.
• Trigger: Displays the selected trigger event.
• Time: Sets the weekday, Start, Finish, Pre alarm, Post
alarm and Ignore interval time options.
• Action: Selects the options. This occurs when the
event runs.
- FTP server/SMTP server: Uploading of images to
an FTP server, or e-mail notification.
- Control relay: The relay is activated or
deactivated.
- SDCard recording(Option): Record on the SD card
when the event runs.
• Stream: Selects the stream of the connected camera.
• Programmable Alarm: When the sensor event
is activated, the camera will start the recording
with the setting value of these options. Using this
function, you can get high quality recorded image.
1. Click the check box if you want to activate this
function.
2. Sets the options.
3. Click the [Save] button to confirm the settings.
Note:
• You should register the SMTP and FTP server on the
Event server setting to set this function.
• Recording of event(VA/Motion detect/Sensor event) runs
every 5 minutes split file.
• If the capacity of the SD card remains less than 200 MB,
stop recording or overwrite new file after delete old one
as [Overwrite] setting. The overwritten file can not play
or may malfunction when you download.
• Recorded file on the SD card, is recording 1 frame per
second when set video codec to MJPEG.
23 Operation and settings
Page 24
Event Server
Event Servers are used to receive the recorded video clip and/or
notification messages.
FTP server list
Image files can be transferred to the FTP server within the scheduled
time. Image file that has been recorded linked to an external event
is sent to the FTP server periodically.
> To add the FTP server
1. Click the [Add] button. FTP server setting window is
displayed.
2. Set the FTP server options.
- Alias: Type the FTP Server name to upload the image
files.
- Address: Enter the FTP server’s IP address.
- Port: Enter the port number. The default FTP port is
21.
- User ID: Type the user name for the Folder shared in
the FTP server.
- Password: Type the password for the folder shared in
the FTP Server.
- Folder: Type the path with the folder that is shared in
the FTP server.
- Test: Select [Test] to test the FTP server.
3. Click the [Save] button to confirm the settings.
> To edit the FTP server
1. Choose the FTP server in the FTP server list.
2. Click the [Edit] button.
You can check or edit the FTP server options.
> To delete the FTP server
1. Choose the FTP server in the FTP server list.
2. Click the [Remove] button. This would remove the FTP
server from the list.
SMTP server list
By selecting the e-mail option, a still image of the event is captured
and an e-mail with the attached image file is sent to the specified
mail address.
> To add the SMTP server
1. Click the [Add] button. SMTP server setting window is
displayed.
2. Set the SMTP server options.
- Alias: Enter the SMTP server name.
- User ID: Enter the user ID of the SMTP server. This
would be the one who owns the mail account.
- Password: Enter the password of the SMTP server.
- Address: Enter the SMTP server address.
- Port: Enter the port number. The default port is 25.
Operation and settings 24
Page 25
- Enable SSL: Check when use the SSL (Secure Socket
Layer) protocol. SSL protocol is cryptographic
protocols that provide secure communication on a
network.
- Receiving address: Type the recipients e-mail address.
You can specify only one recipient e-mail address.
- Administrator address: Type the e-mail address of the
administrator.
- Subject: Enter the subject/title of the e-mail.
- Message: This message can describe the information
of the acquired IP address, etc.
- Test: Select [Test] to test the SMTP server.
3. Click the [Save] button to confirm the settings.
> To edit the SMTP server
1. Choose the SMTP server in the SMTP server list.
2. Click the [Edit] button.
You can check or edit the SMTP server options.
> To delete the SMTP server
1. Choose the SMTP server in the SMTP server list.
2. Click the [Remove] button.
Sensor & Relay
Sensor
> Enable: Marks up when you want to activate the sensor.
> Alias: Displays the sensor name.
> Type: Select the sensor type.
Relay
> Control duration: Enter the relay time.
> Alias: Displays the relay name.
> Type: Select the relay type.
> Control relay
- Run: Click to activate the relay.
- Stop: Click to stop the relay.
• Save: Click this button to confirm the settings.
25 Operation and settings
Page 26
OSD Menu Setup
The following table shows the list of menu items and options.
These options are depending on models.
The OSD images are different from each model.
Main
Menu
EXPOSURE ELC/ALC,
WHITE BAL ATW -
Sub Menu Contents
ALC2
(LW355/
LW352 only)
AUTO -
AWC/PUSH -
MANUAL COLOR TEMP INDOOR,
WDR/BLC OFF/WDR/BLC/HSBLC
BRIGHTNESS 0 to 100
AGC OFF/LOW/MIDDLE/HIGH
SHUTTER The option depends on
the model.
SENS-UP OFF
AUTO
EXIT RET/TOP/END
OUTDOOR
RED -100 to 100
BLUE -100 to 100
EXIT RET/TOP/END
DAY/NIGHT AUTO LEVEL LOW/ MIDDLE/ HIGH
DWELL TIME The option depends on
EXIT RET/TOP/END
DAY
NIGHT
3D-DNR OFF
LOW
MIDDLE
HIGH
PRIVACY OFF
ON COLOR RED 0 to 255
TRANSPARENCY 0 to 16
the model.
-
-
-
-
-
-
-
GREEN 0 to 255
BLUE 0 to 255
EXIT RET/TOP/
END
Operation and settings 26
Page 27
RECTANGLE MASK
NUMBER
RECT.
DISPLAY
HEIGHT 4 to 100
WIDTH 4 to 100
MOVE Y 2 to 98
MOVE X 2 to 98
EXIT RET/TOP/
PRIVACY ON CIRCLE MASK
NUMBER
CIR. DISPLAY ON/OFF
HEIGHT 1 to 15
WIDTH 1 to 15
MOVE Y 0 to 100
MOVE X 0 to 100
RADIUS SIZE 0 to 100
EXIT RET/TOP/
POLYGON MASK
NUMBER
POLY.
DISPLAY
POLYGON
DRAW
POLYGON
MOVE
AREA1 to
AREA8
ON/OFF
END
AREA1 to
AREA2
END
AREA1 to
AREA2
ON/OFF
-
-
EXIT RET/TOP/
BACK FOCUS MANUAL
ADJUST
ABF PUSH
FOCUS
RESET
D/N ABF OFF/ON
EXIT RET/TOP/END
SPECIAL D-ZOOM OFF
ON ZOOM
D-EFFECT OFF/ V-FLIP/ MIRROR/ ROTATE
SHARPNESS 0 to 68
COLOR OFF/ ON
PIP OFF
ON WINDOW MOVE
STABILIZER OFF/ ON
USER TITLE OFF/ ON
EXIT RET/TOP/
END
END
-
-
-
PAN
TILT
EXIT
IMAGE MOVE
IMG SIZE
EXIT
27 Operation and settings
Page 28
LANGUAGE The option depends on the model.
EXIT RET/TOP/END
SCENE
MODE
RESET CAMERA
EXIT -
STD
BKLT
LOWLIT
OUTDOOR
INDOOR
TRAFFIC
USER
REBOOT
FACTORY
RESET
EXIT
General Operation
1. Click the [OSD control] button on the LG Smart Web Viewer.
-
2. Click
-
-
-
-
-
-
-
-
-
-
3. Use or button to select an option then click button.
4. Use
5. Use
6. Select [EXIT] option then click
button on the OSD control window.
The camera setting menu appears on the live view window.
Submenu appears.
or button to select a submenu option.
or button to select a value.
button to exit the setup menu.
In the submenu, use or button to select the [EXIT] then use
or button to select a mode and click button to exit the
setup menu.
- RET: Return to the previous.
- TOP: Return to the CAMERA SETTING menu screen.
- END: Exit the setup menu.
Operation and settings 28
Page 29
Notes:
button: Used to move upper direction on the menu screen.
•
button: Used to move lower direction on the menu screen.
•
button: Used to increase the value selected in the menu.
•
button: Used to decrease the value selected in the menu.
•
button: Executes selections and displays a submenu for an
•
item with the
mark.
Exposure settings
You can set the exposure options using the EXPOSURE menu.
1. Select [EXPOSURE] option on the [CAMERA SETTING] menu.
2. Use
3. Press
Notes:
• ELC Mode is right for outdoor scenes.
• ALC Mode is right for indoor scenes.
or button to select a mode.
button and the EXPOSURE menu appears.
WDR/BLC
Use WDR/BLC option to view the object clearly in backlight
conditions.
1. Select [WDR/BLC] option on the [EXPOSURE] menu.
2. Use
or button to select a mode then click button.
• WDR: WDR (Wide dynamic range) feature can be very helpful
to cope with very challenging lighting conditions. It is capable of capturing both of the dark part and bright part and
combining the differences into a scene to generate a highly
realistic image as original scene. Set the WDR limit.
> ACE (Adaptive Contrast Enhancement) : This function
is used when you want to display dark areas of WDR
brightly.
• BLC: Camera’s backlight compensation feature helps alleviate
issues of visibility in high contrast areas. Set the BLC limit.
• HSBLC: Use for masking brightness of the specific area to
view the subject more clearly. The HSBLC mode is automatically activated only in low luminance scene.
> AREA SETTING: Use
or button to select [ON] or [OFF]. Click but-
use
ton to exit the area setting menu.
> GRAY SCALE: Use
> USER SCALE: Use
> MASK: Use
If you set the MASK to ON, the mask function is activated
only when the HSBLC is activated by auto mode.
• OFF: Not in use.
or button to select [ON] or [OFF].
or button to select area then
or button to select a gray scale.
or button to select a bright level.
29 Operation and settings
Page 30
BRIGHTNESS
You can increase the brightness of the darkened video. If you set the
brightness to lower value, the image gets darkened. If you set the
brightness to higher value, the image gets bright.
1. Select [BRIGHTNESS] option on the [EXPOSURE] menu.
2. Use
or button to set the bright level.
AGC (Automatic Gain Control)
If the images are too dark, change the maximum [AGC] value to
make the images brighter.
1. Select the [AGC] option on the [EXPOSURE] menu.
2. Use
or button to select a mode.
SHUTTER (Shutter Speed)
Select the desired shutter speed for camera exposure. You can
change the shutter speed to higher speed to capture fast-moving
subjects, though the image becomes darker.
1. Select [SHUTTER] option on the [EXPOSURE] menu.
2. Use
or button to set shutter speed.
Note:
If you set the shutter speed value in ALC2 mode, it is maximum
value. When the camera is activated with ALC2 mode, the shutter
speed is arrived maximum value and then the camera is change to
iris control mode automatically for the camera exposure.
The anti-flicker shutter is activated with ALC mode only.
SENS-UP
If pictures are not clear due to darkness, this SENS-UP operation
would increase the sensitivity of picture.
1. Select [SENS-UP] option on the [EXPOSURE] menu.
2. Use
or button to select a mode.
• AUTO: Adjust the sensitivity of the picture automatically.
> SENS-UP LIMIT: Use
or button to set the
SENS-UP limit.
> EXIT: Select a mode and click
button to exit the menu.
Note:
If you set to one of the SHUTTER options except AUTO on the
[SHUTTER] menu or [AGC] to [OFF], the [SENS-UP] setting is not
available and [---] mark is displayed.
Operation and settings 30
Page 31
White Balance settings
Select the method by which the camera shifts its output colors to
compensate for the color of a light source.
1. Select the [WHITE BALANCE] option.
2. Use
or button to select a mode then click button.
• ATW (Auto-Tracing White Balance): In this mode, white
balance has better coverage than auto. Proper white balance
may not be obtained under the following conditions:
> When the scene contains mostly high color temperature
objects, such as a blue sky or sunset.
> When the scene is dim.
• AUTO: You can set the white balance options automatically.
• AWC
• MANUAL: You can set the white balance options manually.
/ PUSH: If you select the AWC / PUSH mode, you will
be able to set up the White Balance automatically using
button.
> COLOR TEMP: Use
- INDOOR: The color temperature range for the proper
white balance is approximately 3 200 K.
or button to select a function.
- OUTDOOR: The color temperature range for the
proper white balance is approximately 5 100 K.
> RED: Set the desired red value.
> BLUE: Set the desired blue value.
Day/Night settings
1. Select [DAY/NIGHT] option.
2. Use
or button to select a mode for DAY/NIGHT function.
• AUTO: DAY/NIGHT mode changes automatically.
Note:
If you set the AGC to [OFF] on the [EXPOSURE] menu, the
AUTO mode of the DAY/NIGHT function is not available and
[---] mark is displayed.
> LEVEL: Use
> DWELL TIME: Use
• DAY: Color mode enabled.
• NIGHT: Black-and-white mode enabled.
or button to select a level.
or button to select a dwell time.
31 Operation and settings
Page 32
3D-DNR setting
1. Select [3D-DNR] option.
If pictures are not clear due to noise, this option would reduce
the noise of picture.
2. Use
Notes:
• If you set the AGC to [OFF] on the [EXPOSURE] menu,
• When you use this function, the afterimage may occur.
or button to select an option.
the [3D-DNR] function is not available and [---] mark is displayed.
Privacy setting
This function is aiming at the protection of personal privacy. The
selected part is not displayed on the screen.
1. Select the [PRIVACY] option.
2. Use
or button to select [ON] and press . The PRIVACY
SETUP menu appears.
• COLOR : You can make any color by adjusting R.G.B LEVEL.
• TRANSPARENCY : You can adjust the transparency of MASK.
• RECTANGLE :
> Use
> Use
> Use
or button to select a mask on the [MASK
NUMBER].
or button to set up the [ON] or [OFF] on the
RECT. DISPLAY option.
or to select an option then use or button
to adjust the option.
- HEIGHT: Increase or decrease the vertical size of the
mask.
- WIDTH: Increase or decrease the horizontal size of
the mask.
Operation and settings 32
Page 33
- MOVE Y: Moves vertical position of the mask.
- MOVE X: Moves horizontal position of the mask.
• CIRCLE :
> Use
> Use
> Use
• POLYGON :
> Use
> Use
> Use the
> Use the
or button to select a mask on the [MASK
NUMBER].
or button to set up the [ON] or [OFF] on the
CIR. DISPLAY option.
or to select an option then use or button
to adjust the option.
- HEIGHT: Increase or decrease the vertical size of the
mask.
- WIDTH: Increase or decrease the horizontal size of
the mask.
- MOVE Y: Moves vertical position of the mask.
- MOVE X: Moves horizontal position of the mask.
- RADIUS SIZE : You can adjust the RADIUS SIZE.
or button to select a mask on the [MASK
NUMBER].
or button to set up the [ON] or [OFF] on the
POLY. DISPLAY option.
, , , and buttons to draw the polygon
by moving each vertex on the [POLYGON DRAW]. Each
movable vertex will be displayed as a black square spot
each time you click the
, , , and buttons to move the
polygon on the [POLYGON MOVE].
button.
Back Focus Setting
The back focus function is activated automatically according to your
setting. And also, when the Day&Night function is activated, the
Back Focus function is activated automatically.
MANUAL ADJUST
You can adjust the back focus manually.
1. Select the [MANUAL ADJUST] option on the [BACK FOCUS]
menu and then click
2. Use
ABF ADJUST
You can adjust the back focus automatically.
1. Select the [ABF ADJUST ] option on the [BACK FOCUS] menu and
2. When the focus setting is finished, click
or button to adjust the focus point then click
button to exit the menu.
then click
to adjust the back focus.
the previous menu.
button. This function will be activated automatically
button.
button to return to
33 Operation and settings
Page 34
FOCUS RESET
Reset the focus point to factory default position.
Select the [FOCUS RESET] option on the [BACK FOCUS] menu and
then click
Use the [Manual Adjust] or [ABF push] option to adjust the focus.
Note:
You can reset the focus using the ABF button. When you keep
pressing ABF button about 4 seconds, the camera will reset the
focus.
D/N ABF
You can set the Day&Night function with ABF function.
Use
• ON: If you set to On, the ABF function will be activated
automatically when the D/N function is activated.
• OFF: Not used.
button. The screen will be dim.
or button to select a option.
Special menu settings
Note:
If the video image size is 4:3 mode, the D-ZOOM, D-EFFECT, PIP and
STABILIZER function is not activated for LW352 and LW355 models.
D-ZOOM
You can select the digital zoom level.
1. Select [D-ZOOM] option on the [SPECIAL] menu.
2. Use
3. Use
or button to select [ON] then click button. When
you set to ON, the displayed image can be shaking.
or button to select an option then use or button
to select a level.
• ZOOM: Use
• PAN: Use
• TILT: Use
or button to enlarge the screen.
or button to move the screen. (left or right)
or button to move the screen. (up or down)
Operation and settings 34
Page 35
D-EFFECT (Digital effect)
You can select the digital effect.
1. Select the [D-EFFECT] option on the [SPECIAL] menu.
2. Use
SHARPNESS
The degree to which the boundary of the two portions is clearly
distinguished.
1. Select the [SHARPNESS] option on the [SPECIAL] menu.
2. Use
COLOR
You can switch the displayed picture to gray scale or color.
1. Select the [COLOR] option on the [SPECIAL] menu.
2. Use
or button to select a digital effect.
• V-FLIP: Flip the picture vertically.
• MIRROR: Turn on the mirror effect.
• ROTATE: Rotate the picture. (180°)
• OFF: Turn off the digital effect.
or button to adjust the option. If you set the
sharpness value to higher, the image outline becomes sharp. If
you set to lower value, the image outline becomes dim.
or button to change a color effect.
• ON: To display the picture with color.
• OFF: To display the picture with grayscale.
PIP (Option)
You can view an image in PIP(picture in picture) mode.
1. Select the [PIP] option on the [SPECIAL] menu.
2. Use
STABILIZER
The image stabilizer function minimizes the appearance of shaky
images caused by low-frequency vibration. This function is useful for
outdoor surveillance.
Select the [STABILIZER] option and set to ON or OFF.
Note:
If you set the [STABILIZER] to ON, the Digital zoom is set to [x1.1]
automatically.
or button to select [ON] then click button. The PIP
window is displayed on the live window.
• WINDOW MOVE : The PIP window can be moved through the
live image window using
• IMAGE MOVE : You can view the special area image on the
PIP window. Use
image of the special area.
• IMG SIZE: Use
of image on the PIP window. This function is activated with
digital zoom function.
, , or button to view the live
or button to enlarge or reduce the size
, , and buttons.
35 Operation and settings
Page 36
USER TITLE
You can use the camera identification to assign a number and
character to the camera.
To disappear the user title, select [OFF].
1. Select the [USER TITLE] option on the [SPECIAL] screen.
2. Use
3. Use
LANGUAGE
Select the viewer language for the camera setup menu and OSD
information display.
1. Select the [LANGUAGE] option on the [SPECIAL] screen.
2. Use
or button to select [ON] then click button. The USER
TITLE menu appears.
A
, , or button to select a character or number then
button.
click
• CLR: Clear all entered characters and numbers.
• POS: Move the USER TITLE position on the screen using the
arrow buttons.
• END: Confirm your selection or exit the setting.
• A(Blank): Insert a space at the cursor position.
/ : Moves cursor to left or right.
•
or button to select the language.
SCENE mode setting (Option)
You can set value installed camera environment properly using this
function. Several configuration value is set automatically to select
option.
• STD: Settings general environment .
• BKLT: WDR set automatically to see the subject clearly under the
backlight condition.
• LOWLIT: Increase the Gain and set SENS-UP function to see the
subject cleary under the low light condition.
• OUTDOOR: Change to the ELC mode not to decrease definition
under too light condition. And decrease Brightness valuse
slightly prevent to video of supersaturation.
• INDOOR: Condition of light set automatically to match indoor
environment.
• TRAFFIC: Set shutter speed fast to apprehend traffic information
and status.
• USER: If user change each value of function, save the changes.
Operation and settings 36
Page 37
Notes:
• Set each value of option as selected option on the [SCENE
MODE] like as below table.
OPTION STD BKLT LOWLIT OUTDOOR
Shutter
speed
AGC MIDDLE MIDDLE HIGH MIDDLE
White
Balance
WDR/BLC OFF WDR OFF OFF
3D-DNR MIDDLE MIDDLE MIDDLE MIDDLE
DAY/NIGHT AUTO AUTO AUTO AUTO
ACE - OFF - -
SHARPNESS 34 34 34 34
BRIGHTNESS 50 50 50 45
SENS-UP OFF OFF AUTO x10 OFF
EXPOSURE
OPTION INDOOR TRAFFIC USER
Shutter speed AUTO Manual(1/120) -
AGC MIDDLE HIGH -
White Balance Manual (Indoor) ATW -
WDR/BLC OFF OFF -
3D-DNR MIDDLE MIDDLE -
DAY/NIGHT AUTO AUTO -
AUTO AUTO AUTO AUTO
ATW ATW ATW ATW
ALC or
ALC2
(LW352/
LW355
series only)
ALC ALC
series only)
ELC or
ALC2
(LW352/
LW355
ACE - - -
SHARPNESS 34 34 -
BRIGHTNESS 50 50 -
SENS-UP OFF OFF -
EXPOSURE ALC ALC -
• Value of [SCENE MODE] is not initialized even the reboot system.
If you set to [STD], the defaut value of [SCENE MODE], run
factory reset.
• If you use not DC Iris lens but Manual Iris lens, must set ELC
mode on the [EXPOSURE] option. In this case, value of [SCENE
MODE] set to [USER] automatically.
Reset setting
1. Select the [RESET] option.
2. Click
3. Use
4. Click
button and the RESET menu appears.
or button to select option.
• CAMERA REBOOT: Reboot the camera system.
• FACTORY RESET: Clear certain settings and information and
return to factory default settings.
button to confirm your selection.
37 Operation and settings
Page 38
Reference
Troubleshooting
This section provides useful information to help you to resolve any difficulty you might have with your LG IP device. Fault symptoms,
possible causes and remedial actions are provided here.
IP Setting problems
• ARP/Ping: Disconnect and reconnect the power to the network camera. The device should get the IP within 2 minutes.
• Ping your camera: Open the command prompt on your computer, type ping with the IP address of the network device. The reply
obtained by this command provides explanation for the cause of the problem.
1. bytes = 32 time = 2 ms indicates that the IP address is already used and cannot reuse the same. A new IP address needs to be
obtained.
2. Destination host unreachable: indicates that the network device and your computer do not fall in the same subnet hence needs to
get a new IP address. Contact the system administrator for the required help.
3. Request timed out: Indicates that the IP is free as it is not used by anyone and the network device can obtain this.
• IP Conflicts: If the LG network device is set with a static IP address and if the DHCP option is set then there may be IP’s same as the
network device and other network partner. Hence set the static IP address to 0.0.0.0 to resolve this conflict.
Cannot access the camera from browser:
• Reconnect the network camera with power and check the ping operation to know if the IP is used by others.
• Disable the proxy setting in the Browser if you are using a proxy server.
• Check for proper cabling and network connections, try to ping after verifying the connectivity.
• Sometimes when HTTPS is enabled, we would be checking the URL with http, in this case manually change the URL to the http/https
accordingly.
• Verify the DNS and Gateway settings if the IP address is assigned statically to the network device.
Reference 38
Page 39
Accessing camera external to the local network
• Firewall Protection: Check for the internet firewall with the system administrator, either he has to do port forwarding or modify the DMZ
function on the router.
• Default router needed: Check if you need configure the router settings.
Sporadic network performance
• Network Switches or hubs used may be of the lower configuration and the load on this may not meet the required conditions of our
network camera.
• Check for the RJ-45 cables that are used for the network connectivity.
• If POE is used check if the power is got by the network camera when connected to it.
Login Password lost
• Reset the camera by pressing the Reset button for more than 3 seconds to restore default settings.
• After the factory settings login using the default user name and password.
Video Streaming problems
• If the video streaming does not start on the Web browser, install the LG Web Client ActiveX program on your computer following the
instructions on the Web browser.
• When Windows IE browsers are used always take care to allow pop ups, check this option before we run the web client.
• Check the quality of image by referring the video settings as described in the manual.
• Sometimes there would be intermittent or very slow video streaming, this may be because of the higher resolution and frame rate that
are set for the video.
• The video streaming may appear poor at times, this may be because of the network traffic ,too many devices connected to the switch or
hub, enabling motion detection to each of the video streams and because of other programs running on your computer.
• If the images appear to be blurred adjust the focus of the network camera to get a clear image.
• Video images if appear white and black adjust the settings in the OSD to get back the colorful image.
• Select the Night mode if the network camera is connected at a place where surrounding light is less or dark.
39 Reference
Page 40
• If we obtain lower frame rate than set we need to check from the system administrator for sufficient bandwidth available or reduce the
number of applications running on the client computer.
• If the client PC’s are unable to access the multicast stream, check with the system administrator for the use of a valid multicast address or
check if the router is supporting multicasting.
• If the images appear to have white of gray stripes on it, upgrade the Video graphics driver on the client PC to the latest version.
• Video images may be noisy if you are using the camera in a very low light environment or the bit rate/quality is set to very low values.
Provide higher values for quality and support the surrounding environment with enough light.
Audio condition
The client computer that is interacting with the camera needs to have a sound card that is functional to support speaker and microphone.
The sound card needs to be checked for its support for full duplex communication.
Ensure that the mute button of the client computer is not set and all the audio settings are correct.
Speaker button on the web viewer should be enabled to listen the audio from the network camera.
Ensure that the bidirectional audio button is enabled on the Web viewer and the microphone is set.
Change the input and the output gain for microphone and the speaker respectively to set correct audio level.
For all further support please contact the supplier or forums or websites.
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Open source software notice
To obtain the source code under GPL, LGPL, MPL and other open source licenses, that is contained in this product, please visit http://
opensource.lge.com. In addition to the source code, all referred license terms, warranty disclaimers and copyright notices are available
for download. LG Electronics will also provide open source code to you on CD-ROM for a charge covering the cost of performing such
distribution (such as the cost of media, shipping and handling) upon email request to opensource@lge.com. This offer is valid for three (3)
years from the date on which you purchased the product.
41 Reference
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Specications
LW332/LW335/LW6324/LW6354 Series
Item LW332 LW335 LW6324 LW6354
Image Device 6 mm (1/3 type) Progressive Scan CMOS (1.3 Mega Pixels)
Lens Type
Day/Night ICR
Minimum
Illumination
WDR Support
Image Enhancement
Resolution (Maximum) Up to 1 280 x 1 024
Output RJ-45 (Network), RCA (Installation) 1 RCA Output
Frame Rate (Maximum) 30 fps @ 1 280 x 1 024 (4:3 mode), 1 280 x 720 (16:9 mode)
Compression H.264, MJPEG
Multi-Streaming Dual Streaming
Audio In/Out 1/1 (Line level input / output)
Audio Compression G.711, G.726
2-way Audio Support
Motion detection Support
Event Notification Relay Out, Email, FTP
Color 0.3 lx (F1.2, Gain : High)
B/W 0.005 lx (F1.2, Gain : High)
DC-Iris, CS Mountable (Optimization of 6 mm
(1/3 type) Lens of 1.3 Mega Pixels or above)
Backlight Compensation, 3D-DNR, Exposure Control, Sens Up Control, AGC, White Balance, Privacy
Masking, EIS, Sharpness, Digital Zoom
F1.2 Varifocal Lens (2.8 mm to 10 mm)
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Power
consumption
Crossing Line Not support Support Not support Support
VA
Integrated Client LG Ipsolute VMS
System Update LG Ipsolute VMS or Web Client
Connections Up to 10
Security Password Protection, HTTPS(SSL, TLS)
Ethernet 10/100 base TX Ethernet
Protocol
Operation Temp/Humidity -10 ºC to 50 ºC / 0 % RH to 80 % RH
Power Source PoE (IEEE 802.3af ), DC 12 V (±20 %)
Power Consumption 6.5 W 7.6 W 6.5 W 7.6 W
Input current
Object
Removal
Object
Counting
Tampering Not support Support Not support Support
IPv4 and IPv6 TCP/IP, UDP, HTTP, HTTPS, RTP, RTSP, DHCP, ICMP
IPv4 FTP, SMTP, NTP, ARP, SNMP v1/v2c/v3, DDNS(LG)
DC 12V Maximum 480 mA Maximum 550 mA Maximum 480 mA Maximum 550 mA
PoE Maximum 170 mA Maximum 200 mA Maximum 170 mA Maximum 200 mA
Not support Support Not support Support
Not support Support Not support Support
Not support Support Not support Support
Dimension 57.2 mm x 68 mm x 149 mm 200 mm x 141 mm
Weight 508 g 1.4 kg
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LW342/LW345/LW6424/LW6454 Series
Item LW342 LW345 LW6424 LW6454
Image Device 6.49 mm (1/2.8 type) Progressive Scan CMOS (2 Mega Pixels)
Lens Type DC-Iris, CS Mountable (Optimization of
F1.4 Varifocal Lens (3 mm to 9 mm)
6.49 mm (1/2.8 type) Lens of 2 Mega Pixels or
above)
Day/Night ICR
Minimum
Illumination
Color 2 lx (F1.4, Gain : High)
B/W 0.1 lx (F1.4, Gain : High)
WDR Support
Image Enhancement Backlight Compensation, 3D-DNR, Exposure Control, Sens Up Control, AGC, White Balance,
Privacy Masking, EIS, Sharpness, Digital Zoom
Resolution (Maximum) Up to 1 920 x 1 072
Output RJ-45 (Network), RCA (Installation) 1 RCA Output
Frame Rate (Maximum) 30 fps @ 1 080p (1 920 x 1 072)
Compression H.264, MJPEG
Multi-Streaming Dual Streaming
Audio In/Out 1/1 (Line level input / output)
Audio Compression G.711, G.726
2-way Audio Support
Motion detection Support
Event Notification Relay Out, Email, FTP
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VA Intruder
detection
Crossing Line Not support Support Not support Support
Object Removal Not support Support Not support Support
Object
Counting
Tampering Not support Support Not support Support
Integrated Client LG Ipsolute VMS
System Update LG Ipsolute VMS or Web Client
Connections Up to 10
Security Password Protection, HTTPS(SSL, TLS)
Ethernet 10/100 base TX Ethernet
IPv4 and IPv6
Protocol
IPv4
Operation Temperature/Humidity -10 ºC to 50 ºC / 0 % RH to 80 % RH
Power Source PoE (IEEE 802.3af ), DC 12 V (±20 %)
Power Consumption 6.9 W 8 W 6.9 W 8 W
Input current DC 12 V Maximum 500 mA Maximum 580 mA Maximum 500 mA Maximum 580 mA
PoE Maximum 180 mA Maximum 210 mA Maximum 180 mA Maximum 210 mA
Dimension 57.2 mm x 68 mm x 149 mm 200 mm x 141 mm
Weight 508 g 1.4 kg
Not support Support Not support Support
Not support Support Not support Support
TCP/IP, UDP, HTTP, HTTPS, RTP, RTSP, DHCP, ICMP
FTP, SMTP, NTP, ARP, SNMP v1/v2c/v3, DDNS(LG)
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LW352/LW355 Series
ITEM LW352 LW355
Camera Image Device 6.49 mm (1/2.8 type) Progressive Scan CMOS (3.0 Mega Pixels)
Lens DC-Iris, CS Mountable (Optimization of 6.49 mm (1/2.8 type) Lens of 3 Mega Pixels
or above)
Illumination
Color 0.4 lx (F1.2, Gain : High)
B/W 0.005 lx (F1.2, Gain : High)
Resolution Up to 2 040 x 1 536
Day/Night ICR
WDR Support
Image Enhancement Backlight Compensation, 3D-DNR, Exposure Control, Sens Up Control, AGC, White
Balance, Privacy Masking, EIS, Sharpness, Digital Zoom
Video Video Out RJ-45 (Network), RCA (Installation)
Compression H.264, MJPEG
Frame Rate (Maximum) 20 fps @ 2 040 x 1 536, 1 280 x 1 024
30 fps @ 1 920 x 1 080, 1 280 x 720
Multi-Streaming Dual Streaming
Audio Audio In/Out 1/1 (Line level input / output)
Compression G.711, G.726
2-way Audio Support
Event Alarm In/Out 1/1
Motion Detection Support
Event Notification Relay Out, Email, FTP
Pre Event Buffering Support
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Video Analytics Intruder Detection Not support Support
Crossing Line Not support Support
Object Removal Not support Support
Object Counting Not support Support
Tampering Not support Support
Network Ethernet 10/100 Ethernet
Security Password Protection, HTTPS(SSL, TLS)
Protocol IPv4 and IPv6 TCP/IP, UDP, HTTP, HTTPS, RTP, RTSP, DHCP, ICMP
IPv4 FTP, SMTP, NTP, ARP, SNMP v1/v2c/v3, DDNS(LG)
Management Integrated Client LG Ipsolute VMS
Simple Web Client Live monitoring and system management for a device
System Update LG Ipsolute VMS or Web Client
Connections Up to 10
Misc. Power Source PoE (IEEE 802.3af ), DC 12 V (±20 %)
Power consumption 7.6 W (2 A or above) 9 W (2 A or above)
Input
current
Operating Temperature -10 °C to 50 °C
Operating Humidity 0 % RH to 80 % RH
Weight 508 g
Dimension (W x H x D) 57.2 mm x 68 mm x 149 mm
DC 12 V Maximum 580 mA Maximum 680 mA
PoE Maximum 200 mA Maximum 240 mA
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