LG LTNC11131V User Manual
1
ENGLISH
ENGLISH
ESPAÑOL
FRANÇAIS
OWNER’S MANUAL
TOP MOUNT
REFRIGERATOR
Please read this owner’s manual thoroughly before
operating and keep it handy for reference at all times.
Model Name
LTNC11131V
LTNC08121V
AFN73165213
P/No.: MFL62423833-3
Copyright © 2018 LG Electronics Inc. All Rights Reserved.
www.lg.com
2 TABLE OF CONTENTS
ENGLISH
TABLE OF CONTENTS
3 PRODUCT FEATURES
4 IMPORTANT SAFETY
INSTRUCTIONS
7 COMPONENTS
7 Refrigerator Exterior
7 Refrigerator Interior
8 INSTALLATION
8 Installation Overview
8 Specifications
9 Unpacking Your Refrigerator
9 Choosing the Proper Location
9 - Flooring
9 - Ambient Temperature
10 - Measuring the Clearances
10 Turning on the Power
10 Leveling
11 HOW TO USE
11 Before Use
12 Control Pad
13 Storing Food
13 - Food Preservation Location
14 - Food Storage Tips
14 - Storing Frozen Food
15 Humidity Controlled Crisper
15 Door Bins
15 Adjusting the Refrigerator Shelves
16 MAINTENANCE
16 Cleaning
17 SMART DIAGNOSIS
17 Using Smart Diagnosis
TM
TM
18 TROUBLESHOOTING
23
WARRANTY
PRODUCT FEATURES
ENGLISH
* Depending on the model, some of the following functions may not be available.
SMART DIAGNOSISTM
Use the function to contact the service center and receive precise diagnosis
when the refrigerator malfunctions or fails. Use it only to connect to the
consultant and do not use it in normal times.
HUMIDITY CONTROLLED CRISPERS
The Humidity Controlled Crispers are designed to help keep your fruits and
vegetables fresh and crisp. You can control the amount of humidity in the
crispers by adjusting the settings between Low and High.
3PRODUCT FEATURES
ENGLISH
PULL OUT TRAY
The Pull Out Tray pulls forward to provide easy access to items.
ICEMAKER
To suit your individual storage needs your icemaker can be moved from
one side to another.
WARNING
Fill with potable water only.
4 IMPORTANT SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
This guide contains many important safety messages. Always read and obey all safety messages.
This is the safety alert symbol. It alerts you to safety messages that inform you of
hazards that can kill or hurt you or others, or cause damage to the product.
All safety messages will be preceded by the safety alert symbol and the hazard signal
word WARNING or CAUTION. These words mean:
DANGER
WARNING
When violate indication item, serious injury or death is happened urgently.
Misuses of the product will cause you physical damage or personal wounds.
CAUTION
minor or moderate injury, or product damage.
WARNING
To reduce the risk of fire, electric shock, or personal injury when using your product, basic
safety precautions should be followed, including the following:
Power
NEVER unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and
pull it straight out from the outlet.
If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or
a similar qualified person in order to avoid a safety hazard. Do not use a cord that shows cracks
or abrasion damage along its length or at either the plug or connector end.
Do not use an uncertified power outlet.
Unplug the power plug immediately in the event of a blackout or thunderstorm.
Plug in the power plug with the power cord facing downward.
Do not use extension cords or ungrounded (two prong) adapters.
Installation
Contact an authorized service center when you install or relocate the refrigerator.
When moving your refrigerator away from the wall, be careful not to roll over or damage the
power cord.
Prior to use, ensure that you are connecting this product to a dedicated grounded electrical
outler rated for use with this product (115V~ 60Hz, AC only). It is the user’s responsibility to
replace a standard 2-prong wall outlet with a standard 3-prong wall outlet.
Do not install the refrigerator where there may be a danger of the unit falling.
Use
DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in
the refrigerator. They could damage the refrigerator and seriously injure themselves.
Do not hang on to or place heavy objects on the refrigerator’s dispens
Do not place heavy or dangerous objects (bottles with liquid) on the refrigerator.
Do not put live animals inside the refrigerator.
Do not allow children to climb into the product when it is in use.
In the event of a gas leak (propane/LPG), ensure adequate ventilation and contact an
authorized service center before resuming use. Do not touch or disassemble the electrical
outlet of the refrigerator.
In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure
adequate ventilation and contact an authorized service center.
Do not use or place flammable substances (chemicals, medicine, cosmetics, aerosol, etc)
near the refrigerator or store them inside the refrigerator. Do not place the refrigerator in the
vicinity of flammable gas.
er.
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WARNING
This appliance contains a small amount of isobutane refrigerant (R600a), but it is also combustible.
When transporting and installing the appliance, care should be taken to ensure that any part of the
refrigerating circuit is damaged. Refrigerant squirting out of the pipes could ignite or cause an eye
injury. If a leak is detected, avoid any naked flames or potential sources of ignition and air the room
in which the appliance is placed for several minutes. In order to avoid the creation of a flammable gas
air mixture if a leak in the refrigerating circuit occurs, the size of the
may be placed depends on the amount of refrigerant used. The room must be 1m² in size for every
8 grams of R600a refrigerant inside the appliance.
The amount of refrigerant in your particular appliance is shown on the identification label inside the
appliance.
Never start up an appliance showing any signs of damage. If in doubt, consult your service center.
room in which the appliance
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
To reduce the risk of fire, electric shock, or personal injury when using your product, basic
safety precautions should be followed, including the following:
This product is not to be used for special purposes such as the storage of medicine or tes tmatrials or for use on ships, etc.
Unplug the power plug before cleaning or repairing the refrigerator.
Do not modify or extend the power cord.
Do not use a dryer to dry the interior. Do not light a candle to remove interior odors.
For your safety, this appliance must be properly grounded. Have the wall outlet and the circuit
checked by a qualified electrician to make sure the outlet is properly grounded.
Do not use an outlet that can be turned off with a switch. Do not use an extension cord. It is the user’s
responsibility to replace a standard 2-prong wall outlet with a standard 3-prong wall outlet.
Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
Do not use an adapter plug and plug the power plug into a multi-outlet extension cord.
Disconnect the power cord immediately if you hear a noise, smell a strange odor or detect smoke coming
from the appliance.
Turn the power off
Do not disassemble or modify the refrigerator.
Do not put hands, feet, or metal objects below or behind the refrigerator.
Do not touch the cold surfaces in the freezer compartment with wet or damp hands, when your
refrigerator is in operation.
Do not put glass containers, glass bottles or soda in the freezer.
This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety. Children should
be supervised to assure that they do not play with the appliance.
Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health issue. If
you are throwing away your old refrigerator , make sure the CFC or HCFC coolant is removed for proper
disposal by a qualified servicer. If you release CFC/HCFC coolant, you may be fined or imprisoned in
accordance with the
Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When
disposing of the refrigerator, remove the packing materials from the door or take off the doors but leave
the shelves in place so that children may not easily climb inside.
If the refrigerator is connected to a circuit protected by fuses, use time delay fuses.
If the use of this unit is no longer needed, please contact local authorities to dispose of this product in a
safe way due contains Cyclopentane or pentane as gas for insulation and R600a as refrigerant. Insulation
gases and refrigerant require a special elimination process. This product contains flam-mable insulation
and refrigerant.
Do not damage the refrigerant circuit.
Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.
if water or dust penetrates into the refrigerator. Call a service agent.
relevant environmental law.
5IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
6 IMPORTANT SAFETY INSTRUCTIONS
ENGLISH
READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.
To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety
precautions should be followe, including the following:
Installation
Use
Maintenance
Risk of Fire
Keep in mind next caution points when you move or install your refrigerator, gas used in your
appliance is inflammable:
• Avoid use any flame or heat sources to access to the sealing system when the appliance is being
fulled with refrigerant.
• In case of refrigerant leak the area must be completely ventilated before start working.
• Be careful, DO NOT damage refrigeration circuit.
CAUTION
The refrigerator must be properly installed in accordance with the Installer Instructions that were
taped to the front of the refrigerator.
Be careful when you unpack and install the refrigerator. Immediately dispose of plastic and
other packing materials out of the reach of children.
The appliance must be positioned for easy access to a power source.
Close the door carefully when children are around.
Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily
small. Be careful closing doors when children are nearby.
If you store food improperly, be aware that it may fall and cause injury.
Do not use aerosols near the refrigerator.
Do not store articles on the top of the appliance.
Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth.
Wipe foreign objects (such as dust and water) off the prongs of the power plug and contact
areas regularly.
Do not store, disassemble or repair the refrigerator by yourself.
Remove any dust or foreign matter from the power plug pins.
Do not use a wet or damp cloth when cleaning the plug.
If the refrigerator is disconnected from the power supply, wait for at least five minutes before
plugging it back in.
If you notice a chemical or burning plastic smell or see smoke, unplug the refrigerator immediately and contact your LG Electronics Service Center.
Risk of Fire or Explosion (Inflammable Refrigerant)
The refrigerator only must be repaired by qualified personal. Do not drill refrigeration circuit. Read
instructions in your Owner’s Manual before use this product, all safety messages must be
followed.
WARNING
DO NOT USE MECHANICAL DEVICES
Do not use mechanical devices or other
means to acelerate the defrosting
process, only those recommended by the
manufacturer.
WARNING
DO NOT STORE ELECTRICAL
APPLIANCES
Do not use electrical appliances inside the
food storage compartment, unless they are
recommended by the manufacturer.
SAVE THESE INSTRUCTIONS
7COMPONENTS
COMPONENTS
Use this page to become more familiar with the parts and features of your refrigerator.
Refrigerator Exterior
Freezer
Preserves frozen food.
Handle
Ope n s an d c loses
the door.
Refrigerator
Preserves food.
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Refrigerator Interior
Ice Maker
(on some models)
LED interior lamp
The interior lamp lights up
the inside of the refrigerator.
Pull Out Tray
Pulls forward to provide
easy access to items.
Refrigerator Shelf
The shelves in your
refrigerator are adjustable
to meet your individual
storage needs.
Crisper
Co ntr ols humidi ty and
he lps vegetables and fruit
t o s t a y c r i s p .
Pull-out Tray
Freezer Door Bins
The door bins are
removable for easy
cleaning.
Refrigerator Door
Bins
Adjust the door bins
as necessary to easily
store items.
Bins
(On some models)
8
INSTALLATION
INSTALLATION
ENGLISH
Installation Overview
Please read the following installation instructions first after purchasing this product or transporting it
to another location.
1 Unpacking your
refrigerator
This appliance is intended to be used in household and similar applications such as:
-Staff kitchen areas in shops, offices and other working environments; farm houses and by clients in
hotels, motels and others residential type environments.
-Bed and breakfast type environments; catering and similar non-retail applications.
2 Choosing the proper
location
3 Leveling and Door
Alignment
Specifications
The appearance and specifications listed in this manual may var y due to constant product
improvements.
LTNC11131V
Dimensions
Net Weight
Width
24 in
(610 mm)
Depth
26 in
(661 mm)
56,2 kg (124 lb.)
Heigth
66 1/2 in
(1690 mm)
LTNC08121V
Dimensions
Net Weight
Width
21.9 in
(555 mm)
Depth
24.6 in
(625 mm)
49 kg (108.03 lb.)
Heigth
61.6 in
(1565 mm)
Unpacking Your Refrigerator
WARNING
Use two or more people to move and install
the refrigerator. Failure to do so can result in
back or other injury.
Your refrigerator is heavy. When moving the
refrigerator for cleaning or service, be sure to
protect the floor. Always pull the refrigerator
straight out when moving it. Do not wiggle or
walk the refrigerator when trying to move it,
as floor damage could occur.
Keep flammable materials and vapors, such
as gasoline, away from the refrigerator.
Failure to do so can result in fire, explosion,
or death.
Remove tape and any temporary labels from your
refrigerator before using. Do not remove any
warning-type
labels.
To remove any remaining tape or glue, rub the
area briskly with your thumb. Tape or glue residue
can also be easily removed by rubbing a small
amount of liquid dish soap over the adhesive with
your fingers. Wipe with warm water and dry.
Do not use sharp instruments, rubbing alcohol,
flammable fluids, or abrasive cleaners to remove
tape or glue. These products can damage the
surface of your refrigerator.
labels, the model and serial number
INSTALLATION
WARNING
To reduce the risk of electric shock, do not
install the refrigerator in a wet or damp area.
Flooring
To avoid noise and vibration, the unit must be
leveled and installed on a solidly constructed
floor. If required, adjust the leveling legs to
compensate for unevenness of the floor. The
front should be slightly higher than the rear to
aid in door closing. Leveling legs can be turned
easily by tipping the cabinet slightly. Turn the
leveling legs to the left to raise the unit or to
the right to lower it (See Leveling section).
NOTE
Installing on carpeting, soft tile surfaces, a
platform or weakly supported structure is
not recommended.
Ambient Temperature
Install this appliance in an area where the
temperature is between 55°F (13°C) and
110°F (43°C). If the temperature around the
appliance is too low or high, cooling ability
may be adversely affected.
9
ENGLISH
Refrigerator shelves are installed in the shipping
position. Please reinstall shelves according to your
individual storage needs.
Choosing the Proper Location
The refrigerator should always be plugged
into its own individual properly grounded
electrical outlet rated for 115V
and fused at 15 A.
This provides the best performance and also
prevent
which could cause a fire hazard from
overheated wires. It is recommended that a
separate circuit serving only this appliance be
provided.
s overloading house wiring circuits
~
60 Hz, AC only,
10 INSTALLATION
2” (5.08 cm)
2” (5.08 cm)
2” (5.08 cm) 2” (5.08 cm)
Measuring the Clearances
ENGLISH
Too small of a distance from adjacent
items may result in lowered freezing capability
and increased electricity consumption charges.
Allow at least 24 inches (61 cm) in front of
the refrigerator to open the doors, and at
least 2 inches (5.08 cm) between the refrigerator and the wall.
Turning On The Power
Leveling
After installing, plug the refrigerator’s power
cord into a 3-prong grounded outlet and push
the refrigerator into the final position.
Your refrigerator has two front leveling legs (one
on the right side and one on the left). Adjust the
legs to alter the tilt from front-to-front or side-to
-side. If the refrige
want the doors to close more easily, adjust the
refrigerator’s tilt using the instructions below:
Turn the leveling legs by inserting a flat blade
1.
screwdriver in the holes located in the leveling
screws. Turn the leg clockwise ( ) to raise
that side of the refrigerator or counterclockwise ( )to lower it. It may take several turns
of the leveling leg to adjust the tilt of the
refrigerator.
rator seems unsteady, or you
Plug in the refrigerator.
1
CAUTION
Connect to a rated power outlet.
Have a certified electrician check the wall
outlet and wiring for proper grounding.
Do not damage or cut off the ground
terminal of the power plug.
Leveling
Screw
Screwdriver
NOTE
Having someone push backward against the
top of the refrigerator takes some weight off
the leveling legs. This makes it easier to adjust
the legs.
2.
Open both doors again and check to make
sure that they close easily. If the doors do not
close easily, tilt the refrigerator slightly more to
the rear by turning both leveling legs counterclockwise. It may take several more turns, and
you should turn both leveling legs the same
amount.
HOW TO USE
11
HOW TO USE
Before use
Clean the refrigerator.
Clean your refrigerator thoroughly and wipe off all dust that accumulated
during shipping.
Do not scratch the refrigerator with a sharp object or use a detergent that
contains alcohol, a flammable liquid or an abrasive when removing any
tape or adhesive from the refrigerator.
Do not peel off the model or serial number label or the technical
information on the rear surface of the refrigerator.
Remove adhesive residue by wiping it off with your thumb or dish detergent.
Connect the power supply.
Check if the power supply is connected before use.
Read the “Turning On The Power” section.
Wait for the refrigerator to cool.
Allow your refrigerator to run for at least two to three hours before putting food
in it. Check the flow of cold air in the freezer compartment to ensure proper
cooling.
ENGLISH
CAUTION
NOTE
CAUTION
Putting food in the refrigerator before it has cooled could cause the food to
spoil, or a bad odor could remain inside the refrigerator.
The refrigerator makes a loud noise after initial operation.
This is normal. The volume will decrease as the temperature lowers.
Open refrigerator doors to ventilat the interior.
Pull-out Tray
The inside of the refrigerator may smell like plastic at first. Remove any adhesive
tape from inside the refrigerator and open the refrigerator doors for ventilation.
IN CASE OF REFRIGERANT LEAK
• Do not touch the refrigerator or the outlet and ventilate the room immediately.
• The explosion by spark may cause fire or burn.
• Because this refrigerator uses natural gas (isobutene, R600a) even a small amount (80~90 g) is
combustible.
• When the gas is leaked by the severe damage during delivering, installing or using the refrigerator, any
spark may cause fire or burn.
HOW TO USE
12
Control Pad
ENGLISH
Control Pad Features
Controls the temperature of the refrigerator compartment.
Turn the knob to the desired setting (from 1 to 7).
3
5
Adjust the temperature controls depending on the amount of stored food, using the suggested
settings below:
Controls the flow of cold air from freezer into the refrigerator.
Change the control by gently sliding it. The arrow indicates the
setting selected (from 1 to 5).
Recommended Temperature Settings
Control of:
Freezer
Refrigerator
.
Keep the temperature controls clear of food packages, which might knock into them and
SUMMER
(Hot, more of 28 °C)
3
5
Set in 1
Set in 7
NOTE
SPRING
(Warm, 17-28 °C)
3
5
Set in 2
Set in 6
AUTUMN
(Fresh, 12-17 °C)
3
5
Set in 3
Set in 5
WINTER
(Cold, 5-12 °C)
3
5
Set in 3
Set in 4 Set in 4
change the temperature settings.
.
Controls appearance may vary according to your model.
EXPRESS COOL
*on some models
3
5
7 6
Set in 7
Max 2 hr.
HOW TO USE
13
Storing Food
Food Preservation Location
Each compartment inside the refrigerator is designed to store different types of food.
Store your food in the optimal space to enjoy the freshest taste.
Ice bin
Stores ice.
(on some models)
Pull-out Tray
Shelves
Adjustable shelves to
meet your individual
storage needs.
Vegetable storage
(Crispers)
Preserve vegetables
and fruit.
Doo r bin s
Sto re dr i nks s uch as
juice and soda, as well
as c o n d im e n t s , salad
dressing and other
food items.
ENGLISH
(on some models)
CAUTION
.
Do not store food with high moisture content towards the top of the refrigerator. The moisture
could come in direct contact with the cold air and freeze.
.
Wash food before storing it in the refrigerator. If necessary, rinse and thoroughly pat dry
vegetables and fruit to remove obvious soil, juice, or blemished areas, and wipe down food pack-
aging to prevent adjacent foods from being contaminated.
.
If the refrigerator is kept in a hot and humid place, frequent opening of the door or storing a lot
of vegetables in the refrigerator may cause condensation to form. Wipe off the condensation with
a clean cloth or a paper towel.
.
If the refrigerator door or freezer door is opened too often, warm air may penetrate the refrigera-
tor and raise its temperature. This can increase the running costs of the unit.
NOTE
.
If you are leaving home for a short period of time, like a short
left on. Refrigerated foods that are able to be frozen will stay preserved longer if stored in the
freezer.
.
If you are leaving the refrigerator turned off for an extended period of time, remove all food and
unplug the power cord. Clean the interior, and leave the door open to prevent fungi from growing
in the refrigerator.
vacation, the refrigerator should be
14 HOW TO USE
Food Storage Tips
ENGLISH
The following tips may not be applicable
*
depending on the model.
Wrap or store food in the refrigerator in airtight
and moisture-proof material unless otherwise
noted. This prevents food odor and taste transfer
throughout the refrigerator. For dated products,
check date code to ensure freshness.
Food How To
Butter or
Margarine
Cheese
Milk
Eggs
Fruit
Leafy
Vegetables
Vegetables
with skins
(carrots,
peppers)
Fish
Leftovers
Keep opened butter in a covered
dish or closed compartment.
When storing an extra supply, wrap
in a freezer packaging and freeze.
Store in the original wrapping
until you are ready to use it.
Once opened, rewrap tightly in
plastic wrap or aluminum foil.
Wipe milk cartons. For coldest
milk, place containers on an
interior shelf.
Store in original carton on
interior shelf, not on door shelf.
Do not wash or
until it is ready to be used. Sort
and keep fruit in its original
container, in a crisper, or store in
a completely closed paper bag
on a refrigerator shelf.
Remove store wrapping and
trim or tear off bruised and
discolored areas. Wash in cold
water and drain. Place in plastic
bag or plastic container and
store in crisper.
Place in plastic bags or plastic
container and store in crisper.
Store fresh fish and shellfish in the
freezer section if they are not
being consumed the same day of
purchase. It is recommended to
consume fresh fish and shellfish
the same day purchased.
Cover leftovers with plastic wrap
or aluminum foil, or store in plastic
containers with tight lids.
hull the fruit
Storing Frozen Food
NOTE
Check a freezer guide or a reliable cookbook
for further information about preparing food
for freezing or food storage times.
Freezing
Your freezer will not quick-freeze a large quantity
of food. Do not put more unfrozen food into the
freezer than will freeze within 24 hours [no more
than 2 lbs (0,9 kg) to 3 lbs (1,3 kg) of food per
cubic foot or freezer space]. Leave enough space
in the freezer for air to circulate around packages.
Be careful to leave enough room at the front so
the door can close tightly.
Storage times will vary according to the quality
and type of
used (how airtight and moisture-proof) and
the storage temperature. Ice crystals inside a
sealed package are normal. This simply means
that moisture in the food and air inside the
package have condensed, creating ice crystals.
food, the type of packaging or wrap
NOTE
Allow hot foods to cool at room temperature
for 30 minutes, then package and freeze.
Cooling hot foods before freezing saves
energy.
Packaging
Successful freezing depends on correct packaging. When you close and seal the package, it must
not allow air or moisture in or out. If it does, you
could have food odor and taste transfer throughout the refrigerator and could also dry out frozen
food.
Packaging recommendations:
•
Rigid plastic containers with tight-fitting lids.
•
Straight-sided canning/freezing jars.
•
Heavy-duty aluminum foil.
•
Plastic-coated paper.
•
Non-permeable plastic wraps.
•
Specified freezer-grade self-sealing plastic bags.
Follow package or container instructions for
proper fre
ezing methods
Do not use:
•
Bread wrappers.
•
Non-polyethylene plastic containers.
•
Containers without tight lids.
•
Wax paper or wax-coated freezer wrap.
•
Thin, semi-permeable wrap.
15HOW TO USE
Humidity Controlled Crisper
The crispers provide fresher tasting fruit and
vegetables by letting you easily control humidity
inside the drawer.
You can control the amount of humidity in the
moisture-sealed crispers by adjusting the control
to any setting between High and Low.
High lets moist air out of the
crisper for best storage of fruit.
Low keeps moist air in the
crisper for best storage of
fresh, leafy vegetables.
To remove the crisper, follow these instructions:
Pull out the crisper to full extension, lift the
•
front up, and pull straight out.
To install the crisper, slightly tilt up the front,
•
insert the drawer into the frame and push it
back into place.
Adjustin g the Refrigerator Shelves
The shelves in your refrigerator are adjustable to
meet your individual storage needs.
Adjusting the shelves to fit items of different
heights will make finding the exact item you
want easier. Doing so will also reduce
amount of time the refrigerator door is open
which will save energy.
Detaching the Shelf
In order to remove the refrigerator shelves
follow these instructions:
Lift the back of the shelf from below.
1
Use enough force to lift the shelf and
2
release it from the holders.
3
Slide the shelf forward to remove it
completely.
Shelf
the
ENGLISH
Door Bins
The door bins are removable for easy cleaning
and adjustment.
•
To remove the bin, simply lift the bin up and
pull straight out.
•
To replace the bin, slide it in above the
desired support and push down until it
snaps into place.
CAUTION
Do not apply excessive force while detaching
or assembling the storage bins.
Do not use the dishwasher to clean the
storage bins and shelves.
Regularly detach and wash the storage bins
and shelves, they can become easily contaminated by the food.
Holder
Shelf
CAUTION
Do not clean glass shelves with warm water
while they are cold. Shelves may break if
they’re exposed to sudden temperature
changes or impact.
Glass shelves are heavy. Use special care when
removing them.
16 MAINTENANCE
MAINTENANCE
ENGLISH
Cleaning
Both the refrigerator and freezer sections defrost automatically; however clean both sections
about once a month to prevent odors.
Wipe up spills immediately.
Always unplug the refrigeration before cleaning.
General Cleaning Tips
Unplug refrigerator or disconnect power.
Remove all removable parts, such as shelves,
crispers, etc.
Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use abrasive
or harsh cleaners.
Hand wash, rinse and dry all surfaces
thoroughly.
Exterior
Waxing external painted metal surfaces helps
provide rust protection. Do not wax plastic parts.
Wax painted metal surfaces at least twice a year
using appliance wax (or auto paste wax). Apply
wax with a clean, soft cloth.
For products with a stainless steel exterior,
use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use abrasive
or harsh cleaners. Dry thor
cloth.
oughly with a soft
CAUTION
Do not use a rough cloth or sponge
when cleaning the interior and exterior of the
refrigerator.
Do not place your hand on the bottom
surface of the refrigerator when opening and
closing.
WARNING
Use non-flammable cleaner. Failure to do so
can result in fire, explosion, or death.
Inside Walls (allow freezer to warm up so
the cloth will not stick)
To help remove odors, you can wash the inside
of the refrigerator with a mixture of baking soda
and warm water. Mix 2 tablespoons of baking
soda to 1 quart of water (26 g soda to 1 liter
water). Be sure the baking soda is completely
dissolved so it does not scratch the surfaces of
the refrigerator.
Door Liners and Gaskets
Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use cleaning
waxes, concentrated detergents, bleach
or cleaners containing petroleum on plastic
refrigerator parts.
es,
Plastic Parts (covers and panels)
Use a clean sponge or soft cloth and a mild
detergent in warm water. Do not use window
sprays, abrasive cleansers, or flammable fluids.
These can scratch or damage the material.
Light (LED) replacement
Note: Do not remove the LED, it is only to be
removed by a qualified technician.
WARNING
In case of replacement, the new lamp should
be same specification as the original.
SMART DIAGNOSIS
TM
17
SMART DIAGNOSISTM
Should you experience any problems with your
refrigerator, it has the capability of transmitting
data via your telephone to the LG service
center. This gives you the capability of speaking
directly to our trained specialists. The specialist
records the data transmitted from your machine
and uses it to analyze the issue, providing a fast
and effective diagnosis.
If you experience problems with your refrigerator,
call to the LG Service Center. Only use this feature
when is instructed to do so by the LG call center
agent. The transmission sounds that you will hear
are normal and sound similar to a fax machine.
Smart Diagnosis
your refrigerator is connected to power. If your
refrigerator is unable to turn on, then troubleshooting must be done without using Smart
Diagnosis
TM
Using Smart Diagnosis
First, call to the LG Service Center. Only use the
Smart Diagnosis
do so by the LG call center agent.
TM
cannot be activated unless
.
TM
feature when is instructed to
TM
Pull-out Tray
Keep the phone in place until the tone trans-
4
mission has finished. Once
mission is completed and the tones have
stopped, resume your conversation with the
specialist, who will then be able to assist you
in using the information transmitted for
analysis.
NOTE
For best results, do not move the phone
while the tones are being transmitted.
If the call center agent is not able to get an
accurate recording of the data, you may be
asked to try again.
the data trans-
ENGLISH
Open the refrigerator door.
1
Hold the mouthpiece of your phone in front
2
of the speaker that is located on the right
hinge of the refrigerator door, when
instructed to do so by the call center.
Press the refrigerator door open detection
3
switch 5 times as in the figure to make the
light inside the compartment blink.
NOTE
Call quality differences by region may
affect the function.
Use the home telephone for better
communication performance, resulting in
better service.
Bad call quality may result in poor data
transmission from your phone to the
machine, which could cause Smart
Diagnosis
TM
to malfunction.
TROUBLESHOOTING
18
TROUBLESHOOTING
ENGLISH
Review the Troubleshooting section before calling for service; doing so will save you both time and
money.
snoituloSsesuaC elbissoPmelborP
Refrigerator
and Freezer
section are not
cooling.
The refrigerator control is
set to OFF (some models).
Refrigerator is in the defrost
cycle.
Turn the control ON. Refer to the Setting the
Controls section for proper temperature settings.
During the defrost cycle, the temperature of each
compartment may rise slightly. Wait 30 minutes
and confirm the proper temperature has been
restored once the defrost cycle has completed.
Cooling
System runs
too much.
Refrigerator was recently
installed.
Refrigerator was recently
relocated.
Refrigerator is replacing an
older model.
Refrigerator was recently
plugged in or power
restored.
The door is opened often or
a large amount of food / hot
food was added.
Doors are not closed
completely.
It may take up to 24 hours for each compartment
to reach the desired temperature.
If the refrigerator was stored for a long period of
time or moved on its side, it is necessary for the
refrigerator to stand upright for 24 hours before
connecting it to power.
Modern refrigerators require more operating
time but use less energy due to mo
technology.
The refrigerator will take up to 24 hours to cool
completely.
Adding food and opening the door warms the
refrigerator, requiring the compressor to run
longer in order to cool the refrigerator back down.
In order to conserve energy, try to get everything
you need out of the refrigerator at once, keep
food organized so it is easy to find, and close the
door as soon as the food is removed (Refer to the
Food Storage Guide).
Firmly push the doors shut. If they will not shut all
the way, see the Doors will not close completely
or pop open section in Troubleshooting.
re efficient
Refrigerator is installed in a
hot location.
The compressor will run longer under warm
conditions. At normal room temperatures 70°F
(21 °C) expect your compressor to run about 40%
to 80% of the time. Under warmer conditions,
expect it to run even more often. The refrigerator
should not be operated above 110°F (43 °C).
Refrigerator or
Freezer section
is too warm.
Refrigerator was recently
installed.
The air vents are blocked.
Cold air circulates from the
freezer to the fresh food
section and back again
through air vents in the wall
dividing the two sections.
TROUBLESHOOTING
snoituloSsesuaC elbissoPmelborP
It may take up to 24 hours for each compartment
to reach the desired temperature.
Locate air vents by using your hand to sense
airflow and move all packages that block vents
and restrict airflow. Rearrange items to allow air
to flow throughout the compartment.
19
ENGLISH
Doors are opened often or
for long periods of time.
Unit is installed in a hot
location.
A large amount of food
or hot food was added to
either compartment.
Doors not closed correctly.
Temperature control is not
set correctly.
Defrost cycle has recently
completed.
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To lessen
the effect, reduce the frequency and duration of
door openings.
The refrigerator should not be operated in
temperatures above 110°F (43 °C).
Adding food warms the compartment requiring
the cooling system to run. Allowing hot food to
cool to room temperature before putting it in the
refrigerator will reduce this effect.
See the Doors will not close correctly
section in Troubleshooting.
If the temperature is too warm, adjust the
control one increment at a time and wait for the
temperature to stabilize. Refer to the Control Pad
section for more information.
During the defrost cycle, the temperature of each
compartment may rise slightly and condensation
may form on the back wall. Wait 30 minutes and
confirm the proper temperature has been
restored once the defrost cycle has completed.
or pop open
Interior
moisture
buildup.
Doors are opened often or
for long periods of time.
Doors not closed correctly.
Weather is humid.
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. To lessen
the effect, reduce the frequency and duration of
door openings.
See the Doors will not close correctly section in
the Troubleshooting section.
Humid weather allows additional moistu
enter the compartments when the doors are
opened leading to condensation or frost. Maintaining a reasonable level of humidity in the home
will help to control the amount of moisture that
can enter the compartments.
re to
20
ENGLISH
Interior
moisture
buildup.
TROUBLESHOOTING
Defrost cycle recently
completed.
snoituloSsesuaC elbissoPmelborP
During the defrost cycle, the temperature of each
compartment may raise slightly and condensation may form on the back wall. Wait 30 minutes
and confirm that the proper temperature has
been restored once the defrost cycle has com-
pleted.
Food is
freezing in the
refrigerator
compartment.
Frost or ice
crystals form
on frozen food
(outside of
package).
Food is not packaged
correctly.
Food with high water content
was placed near an air vent.
Refrigerator temperature
control is set incorrectly.
Refrigerator is installed in a
cold location.
Door is opened frequently
or for long periods of time.
Food stored uncovered or unwrapped, and damp
containers can lead to moisture accumulation
within each compartment. Wipe all containers
dry and store food in sealed packaging to prevent
condensation and frost.
Rearrange items with high water content away
from air vents.
If the temperature is too cold, adjust the
control one increment at a time and wait for the
temperature to stabilize. Refer to the Control Pad
section for more information.
When the refrigerator is operated in temperatures
below 41°F (5°C), food can
tor compartment. The refrigerator should not be
operated in temperatures below 55°F (13°C).
When the doors are opened often or for long
periods of time, warm, humid air enters the
compartment. This raises the temperature and
moisture level within the compartment. Increased
moisture will lead to frost and condensation.
To lessen the effect, reduce the frequency and
duration of door openings.
freeze in the refrigera-
Refrigerator or
Freezer section
is too cold.
Frost or
ice crystals
on frozen
food (inside
of sealed
package).
Ice has bad
taste or odor.
Door is not closing properly.
Incorrect temperature control
settings.
Condensation from food with
a high water content has
frozen inside of the food
package.
Food has been left in the
freezer for a long period of
time.
The food has not been stored
stored properly in either
compartment.
The interior of the refrigerator
needs to be cleaned.
Refer to the Doors will not close correctly or pop
open section in the Troubleshooting section.
If the temperature is too cold, adjust the control
one increment at a time and wait for the temperature to stabilize. Refer to the Control Pad section
for more information.
This is normal for food items with a high water
content.
Do not store food items with high water content in
the freezer for a long period of time.
Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.
See the Cleaning section for more
information.
Ice has bad
taste or odor.
The ice storage bin needs
to be cleaned.
TROUBLESHOOTING
snoituloSsesuaC elbissoPmelborP
Empty and wash the bin (discard old cubes).
Make sure that the bin is completely dry before
reinstalling it.
21
ENGLISH
Clicking Normal Operation.
The defrost control will click
when the automatic defrost
cycle begins and ends. The
(thermostat control or
refrigerator control on some
models) will also click when
cycling on and off.
Rattling Normal Operation.
Rattling noises may come
from the flow of refrigerant,
or items stored on top of or
around the refrigerator.
Refrigerator is not resting
solidly on the floor.
Refrigerator with linear com-
Floor is weak or uneven or leveling legs need to
be adjusted. See the Leveling section.
Normal Operation.
pressor was jarred while
running.
Whooshing
Evaporator fan motor is
Normal Operation.
circulating air through the
refrigerator and freezer
compartments.
Air is being forced over the
Normal Operation.
condenser by the condenser
fan.
Gurgling Refrigerant flowing through
Normal Operation.
the cooling system.
Popping
Contraction
and expansion of
Normal Operation.
the inside walls due to
changes in temperature.
Sizzling
Vibrating
Water dripping on the defrost
heater during a defrost cycle.
If the side or back of the
refrigerator is touching a
cabinet or wall, some of the
Normal Operation.
To eliminate the noise, make sure that the sides
and back cannot vibrate against any wall or
cabinet.
normal vibrations may make
an audible sound.
Dripping
Water running into the drain
Normal Operation
pan during the defrost cycle.
Pulsating or
High-Pitched
Sound
Your refrigerator is designed to
run more efficiently to keep your
food items at the desired
temperature. The high efficiency
compressor may cause your new
refrigerator to run longer than
your old one, but it is still more
energy efficient than previous
models. While the refrigerator is
running, it is normal to hear a
pulsating or high-pitched running, it is normal to hear a
sound.
Normal Operation
22 TROUBLESHOOTING
ENGLISH
Doors will not
close correctly
or pop open.
Food packages are blocking
the door open.
Ice bin, crisper cover, pans,
shelves, door bins, or
baskets are out of position.
Refrigerator is not leveled
properly.
snoituloSsesuaC elbissoPmelborP
Rearrange food containers to clear the door and
door shelves.
Push bins all the way in and put crisper cover,
pans, shelves and baskets into their correct
positions. See the How to Use section for more
information.
See Leveling in the Refrigeration Installation
section to level refrigerator.
Doors are
difficult to
open.
Refrigerator
wobbles
or seems
unstable.
Lights do not
work.
The interior of
the refrigerator
is covered with
dust or soot.
The gaskets are dirty or
sticky.
Door was recently closed.
Leveling legs are not
adjusted properly.
Floor is not level.
LED interior lighting failure.
The refrigerator is located
near a fire source, such as
fireplace, chimney, or candle.
Clean the gaskets and the surfaces that they
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create a
vacuum. If the door is hard to open, wait one
minute to allow the air pressure to equalize, then
see if it opens more easily.
Refer to the Leveling section.
It may be necessary to add shims under the level-
ing legs or rollers to c
The refrigerator compartment lamp is LED interior
lighting, and service should be performed by a
qualified technician.
Make sure that the refrigerator is not located near
a fire source, such as a fireplace, chimney or
candle.
omplete installation.
LIMITED WARRANTY
23
LG REFRIGERAT
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU
AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT
OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED
“PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Refrigerator ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics (“LG”) will, at its
option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product and
applies only when purchased and used within the United States including U.S. Territories.
Refrigerator/Freezer
One (1) year from the
date of original retail
purchase
Parts and Labor
(internal/ functional
parts only)
Sealed System
(Condenser, Dryer, Connecting
Tube and Evaporator)
Five (5) years from the date
of original retail purchase
Parts and Labor
LG ELECTRONICS U.S.A., INC.
OR LIMITED WARRANTY - U.S. A.
WARRANTY PERIOD
Five (5) years from the
date of original retail
purchase
Parts and Labor
Compressor
Linear / Inverter Compressor Only : Parts
Only for years 6-10 from the date of
original retail purchase (Consumer will
be charged for labor)
•Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90)
days, whichever is greater.
•Replacement products and parts may be new, reconditioned, refurbished, or otherwise factory remanufactured.
•Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service
under this limited warranty.
EXCEPT TO THE EXTENT PROHIBTED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE
ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE
LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER
GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES
WHETHER
BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE
PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an
implied warranty lasts, so the above exclusions or limitations may not apply to you. This limited warranty gives you specific
legal rights and you may also have other rights that vary from state to state.
THIS LIMITED WARRANTY DOES NOT COVER:
•Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct unauthorized repairs.
•Damage or failure of the Product to perform during power failures and interrupted or inadequate electrical service.
•Damage or failure caused by leaky or broken water pipes, frozen water pipes, restricted drain lines, inadequate or
interrupted water supply or inadequate supply of air.
•Damage resulting from operating the product in a corrosive atmosphere or contrary to the product owner’s manual.
•Damage or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any
other causes beyond the control of LG.
•Damage or failure caused by unauthorized modification or alteration, or if used for other the intended purpose.
•Damage or failure resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes use
of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the
Product owner’s manual.
•Damage or failure caused by incorrect electrical current, voltage, or plumbing codes.
•Damage or failure caused by transportation and handling, including scratches, dents, chips, and/or other damage to the
finish of the product, unless such damage is reported within one (1) week of delivery.
•Damage or missing items to any display, open box, or discounted Product.
•Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.
•Products with original serial numbers that have been removed, altered, or cannot be readily determined.
•Increases in utility costs and additional utility expenses.
•Any noises associated with normal operation.
•Use of accesories (e.g., water filters, etc.), components, or consumable cleaning products that are not authorized by LG.
•Replacement or light bulbs, filters, or any consumable parts.
•When Product is used for other than normal and proper household use (e.g. commercial or industrial use, offices, and
recreational facilities or vehicles)or contrary to the instructions outlined in the Product’s owner’s manual.
•Costs associated with removal and reinstallation of your Product for repairs.
•Shelves, door bins, drawers, handle and accessories, except for
internal/functional parts covered under this limited
warranty.
ENGLISH
The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION Call 1-800-243-0000 and select the appropriate
option from the menu. Or visit our website at http://www.lg.com. Or by mail: LG Electronics Customer Service P.O. Box
240007 Huntsville, AL 35813 ATTN: CIC
24
LIMITED WARRANTY
PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY
ENGLISH
OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT
OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT
TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions.
and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors,
assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind
whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or
equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited
Warranty.
Notice of Dispute. In the event you intend to commerce an arbitration proceeding, you must first notify LG in
days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal DepartmentArbitration 1000 Sylvan Ave, Englewood Cliffs 07632. You and LG agree to engage in good faith discussions in an
attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the
product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG
are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period
after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an
individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or
consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of
the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims
court action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for
arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted
before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is
initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available
online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to
the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG
Electronics, USA, Inc. Attn: Legal Department- Arbitration 1000 Sylvan Avenue Englewood Cliffs, NJ 07632. If there is a
conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This
arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any
court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and
enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is
bound by the terms of this provision.
Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes between us
except to the extent that such law is preempted by or inconsistent with applicable federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for AAA unless
you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules.
Except as otherwise provided for herein, LG will pay AAA filing, administration and arbitrator fees for any arbitration
initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your
attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the
purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable
attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds
either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as
measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will
be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it
that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it
may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on
the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as
established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA
Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district in which you reside
unless we both agree to another location or we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to
participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the
date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to optout@lge.com, with
the subject line: “Arbitration Opt Out” or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide
by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name
or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing
https://www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial
Number”).
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone);
no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute
resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full
benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of
the arbitration provision described above.
For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents, subsidiaries
writing at least 30
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