LG LTNC08121V Owner's Manual

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OWNER’S MANUAL

TOP MOUNT

REFRIGERATOR

Please read this owner’s manual thoroughly before operating and keep it handy for reference at all times.

Model Name

LTNC11131V

LTNC08121V

LRTNC0905V

AFN73165213

www.lg.com

P/No.: MFL62423833-7

Copyright © 2018-2020 LG Electronics Inc.All Rights Reserved.

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2TABLE OF CONTENTS

TABLE OF CONTENTS

3	PRODUCT FEATURES		11	HOW TO USE
4	IMPORTANT SAFETY	11		Before Use
		12		Control Pad
	INSTRUCTIONS	13		Storing Food
7	COMPONENTS	13		- Food Preservation Location
		14		- Food Storage Tips
7	Refrigerator Exterior	14		- Storing Frozen Food
7	Refrigerator Interior	15		Humidity Controlled Crisper
8		15		Door Bins
	INSTALLATION	15		Adjusting the Refrigerator Shelves
8	Installation Overview	16		MAINTENANCE

8Specifications

	9	Unpacking Your Refrigerator	16		Cleaning
			17
	9	Choosing the Proper Location			SMART FUNCTIONS
	9	- Flooring
			17		LG ThinQ Application
	9	- Ambient Temperature
				18	TROUBLESHOOTING
	10	- Measuring the Clearances
	10	Turning on the Power	23 WARRANTY
	10	Leveling

PRODUCT FEATURES 3

PRODUCT FEATURES

* Depending on the model, some of the following functions may not be available.

SMART DIAGNOSISTM

Use the function to contact the service center and receive precise diagnosis when the refrigerator malfunctions or fails. Use it only to connect to the consultant and do not use it in normal times.

HUMIDITY CONTROLLED CRISPERS

The Humidity Controlled Crispers are designed to help keep your fruits and vegetables fresh and crisp. You can control the amount of humidity in the crispers by adjusting the settings between Low and High.

PULL OUT TRAY

The Pull Out Tray pulls forward to provide easy access to items.

ICEMAKER

To suit your individual storage needs your icemaker can be moved from one side to another.

WARNING

Fill with potable water only.

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4IMPORTANT SAFETY INSTRUCTIONS

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

This guide contains many important safety messages. Always read and obey all safety messages.

This is the safety alert symbol. It alerts you to safety messages that inform you of hazards that can kill or hurt you or others, or cause damage to the product.

All safety messages will be preceded by the safety alert symbol and the hazard signal word WARNING or CAUTION. These words mean:

DANGER When violate indication item, serious injury or death is happened urgently.

WARNING Misuses of the product will cause you physical damage or personal wounds.

CAUTION Indicates an imminently hazardous situation which, if not avoided, may result in minor or moderate injury, or product damage.

WARNING

To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety precautions should be followed, including the following:

Power

NEVER unplug your refrigerator by pulling on the power cord. Always grip the plug firmly and pull it straight out from the outlet.

If the supply cord is damaged, it must be replaced by the manufacturer or its service agent or a similar qualified person in order to avoid a safety hazard. Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector end.

Do not use an uncertified power outlet.

Unplug the power plug immediately in the event of a blackout or thunderstorm.

Plug in the power plug with the power cord facing downward.

Do not use extension cords or ungrounded (two prong) adapters.

Installation

Contact an authorized service center when you install or relocate the refrigerator.

When moving your refrigerator away from the wall, be careful not to roll over or damage the power cord.

Prior to use, ensure that you are connecting this product to a dedicated grounded electrical outler rated for use with this product (115V~ 60Hz, AC only). It is the user’s responsibility to replace a standard 2-prong wall outlet with a standard 3-prong wall outlet.

Do not install the refrigerator where there may be a danger of the unit falling.

Use

DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in the refrigerator. They could damage the refrigerator and seriously injure themselves.

Do not hang on to or place heavy objects on the refrigerator’s dispenser.

Do not place heavy or dangerous objects (bottles with liquid) on the refrigerator.

Do not put live animals inside the refrigerator.

Do not allow children to climb into the product when it is in use.

In the event of a gas leak (propane/LPG), ensure adequate ventilation and contact an authorized service center before resuming use. Do not touch or disassemble the electrical outlet of the refrigerator.

In the event of a refrigerant leak, move flammable objects away from the refrigerator. Ensure adequate ventilation and contact an authorized service center.

Do not use or place flammable substances (chemicals, medicine, cosmetics, aerosol, etc) near the refrigerator or store them inside the refrigerator. Do not place the refrigerator in the vicinity of flammable gas.

IMPORTANT SAFETY INSTRUCTIONS 5

WARNING

This appliance contains a small amount of isobutane refrigerant (R600a), but it is also combustible. When transporting and installing the appliance, care should be taken to ensure that any part of the

refrigerating circuit is damaged. Refrigerant squirting out of the pipes could ignite or cause an eye injury. If a leak is detected, avoid any naked flames or potential sources of ignition and air the room in which the appliance is placed for several minutes. In order to avoid the creation of a flammable gas air mixture if a leak in the refrigerating circuit occurs, the size of the room in which the appliance may be placed depends on the amount of refrigerant used. The room must be 1m² in size for every 8 grams of R600a refrigerant inside the appliance.

The amount of refrigerant in your particular appliance is shown on the identification label inside the appliance.

Never start up an appliance showing any signs of damage. If in doubt, consult your service center.

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READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety precautions should be followed, including the following:

This product is not to be used for special purposes such as the storage of medicine or tes tmatrials or for use on ships, etc.

Unplug the power plug before cleaning or repairing the refrigerator.

Do not modify or extend the power cord.

Do not use a dryer to dry the interior. Do not light a candle to remove interior odors.

For your safety, this appliance must be properly grounded. Have the wall outlet and the circuit checked by a qualified electrician to make sure the outlet is properly grounded.

Do not use an outlet that can be turned off with a switch. Do not use an extension cord. It is the user’s responsibility to replace a standard 2-prong wall outlet with a standard 3-prong wall outlet.

	Do	not,	under	any circumstances, cut or remove the third (ground) prong from the power cord.
	Do	not	use an	adapter plug and plug the power plug into a multi-outlet extension cord.

Disconnect the power cord immediately if you hear a noise, smell a strange odor or detect smoke coming from the appliance.

Turn the power off if water or dust penetrates into the refrigerator. Call a service agent.

Do not disassemble or modify the refrigerator.

Do not put hands, feet, or metal objects below or behind the refrigerator.

Do not touch the cold surfaces in the freezer compartment with wet or damp hands, when your refrigerator is in operation.

Do not put glass containers, glass bottles or soda in the freezer.

This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning the use of the appliance by a person responsible for their safety. Children should be supervised to assure that they do not play with the appliance.

Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health issue. If you are throwing away your old refrigerator , make sure the CFC or HCFC coolant is removed for proper disposal by a qualified servicer. If you release CFC/HCFC coolant, you may be fined or imprisoned in accordance with the relevant environmental law.

Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When

disposing of the refrigerator, remove the packing materials from the door or take off the doors but leave the shelves in place so that children may not easily climb inside.

If the refrigerator is connected to a circuit protected by fuses, use time delay fuses.

If the use of this unit is no longer needed, please contact local authorities to dispose of this product in a safe way due contains Cyclopentane or pentane as gas for insulation and R600a as refrigerant. Insulation gases and refrigerant require a special elimination process. This product contains flam-mable insulation and refrigerant.

Do not damage the refrigerant circuit.

Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction.

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6IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE.

To reduce the risk of fire, electric shock, or personal injury when using your product, basic safety precautions should be followe, including the following:

CAUTION

Installation

The refrigerator must be properly installed in accordance with the Installer Instructions that were taped to the front of the refrigerator.

Be careful when you unpack and install the refrigerator. Immediately dispose of plastic and other packing materials out of the reach of children.

The appliance must be positioned for easy access to a power source.

Do not connect this appliance to a GFCI (Ground Fault Circuit Interrupter) outlet. If the appliance is connected to a GFCI outlet, the outlet's circuit breaker could be tripped. If this problem occurs, reset the GFCI outlet's circuit breaker. If the problem continues, contact a qualified electrician and replace the GFCI outlet with a non-GFCI outlet.

Use

Close the door carefully when children are around.

Keep fingers out of pinch point areas; clearances between the doors and cabinets are necessarily small. Be careful closing doors when children are nearby.

If you store food improperly, be aware that it may fall and cause injury.

Do not use aerosols near the refrigerator.

Do not store articles on the top of the appliance.

Maintenance

Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth.

Wipe foreign objects (such as dust and water) off the prongs of the power plug and contact areas regularly.

Do not store, disassemble or repair the refrigerator by yourself.

Remove any dust or foreign matter from the power plug pins.

Do not use a wet or damp cloth when cleaning the plug.

If the refrigerator is disconnected from the power supply, wait for at least five minutes before plugging it back in.

If you notice a chemical or burning plastic smell or see smoke, unplug the refrigerator immediately and contact your LG Electronics Service Center.

Risk of Fire

Keep in mind next caution points when you move or install your refrigerator, gas used in your appliance is inflammable:

ţ "WPJE VTF BOZ ŽBNF PS IFBU TPVSDFT UP BDDFTT UP UIF TFBMJOH Tystem when the appliance is being fulled with refrigerant.

ţ *O DBTF PG SFGSJHFSBOU MFBL UIF BSFB NVTU CF DPNQMFUFMZ WFOUJlated before start working. ţ #F DBSFGVM %0 /05 EBNBHF SFGSJHFSBUJPO DJSDVJU

Risk of Fire or Explosion (Inflammable Refrigerant)

The refrigerator only must be repaired by qualified personal. Do not drill refrigeration circuit. Read

JOTUSVDUJPOT JO ZPVS 0XOFSŜT .BOVBM CFGPSF VTF UIJT QSPEVDU BMl safety messages must be followed.

WARNING

DO NOT USE MECHANICAL DEVICES

Do not use mechanical devices or other means to acelerate the defrosting process, only those recommended by the manufacturer.

WARNING

DO NOT STORE ELECTRICAL APPLIANCES

Do not use electrical appliances inside the food storage compartment, unless they are recommended by the manufacturer.

SAVE THESE INSTRUCTIONS

COMPONENTS 7

COMPONENTS

Use this page to become more familiar with the parts and features of your refrigerator.

Refrigerator Exterior

Freezer

Preserves frozen food.

Handle

Opens and closes the door.

Refrigerator

Preserves food.

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Refrigerator Interior

Ice Maker

(on some models)

LED interior lamp

The interior lamp lights up the inside of the refrigerator.

Pull Out Tray

Pulls forward to provide easy access to items.

Refrigerator Shelf

The shelves in your refrigerator are adjustable to meet your individual storage needs.

Crisper

Controls humidity and helps vegetables and fruit t o s t a y c r i s p .

Pull-out Tray

Freezer Door Bins

The door bins are removable for easy cleaning.

Refrigerator Door

Bins

Adjust the door bins as necessary to easily store items.

Bins

(On some models)

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8INSTALLATION

INSTALLATION

Installation Overview

Please read the following installation instructions first after purchasing this product or transporting it to another location.

3 Leveling and Door

1 Unpacking your

2 Choosing the proper

refrigerator

location

Alignment

This appliance is intended to be used in household and similar applications such as:

-Staff kitchen areas in shops, offices and other working environments; farm houses and by clients in hotels, motels and others residential type environments.

-Bed and breakfast type environments; catering and similar non-retail applications.

Specifications

The appearance and specifications listed in this manual may vary due to constant product improvements.

		Width	Depth		Heigth
	Dimensions	24 in	26 in		66 1/2 in
		(610 mm)	(661 mm)		(1690 mm)
LTNC11131V
	Net Weight		56,2 kg (124 lb.)

LTNC08121V

LRTNC0905V

	Width	Depth		Heigth
Dimensions	21.9 in	24.6 in		61.6 in
	(555 mm)	(625 mm)		(1565 mm)
Net Weight		49kg (108.03 lb.)
	Width	Depth		Heigth
Dimensions	21.9 in	24.8 in		65.6 in
	(555 mm)	(630 mm)		(1667 mm)
Net Weight		50,8kg (112 lb.)

INSTALLATION 9

Unpacking Your Refrigerator

WARNING

Use two or more people to move and install the refrigerator. Failure to do so can result in back or other injury.

Your refrigerator is heavy. When moving the refrigerator for cleaning or service, be sure to protect the floor. Always pull the refrigerator straight out when moving it. Do not wiggle or walk the refrigerator when trying to move it, as floor damage could occur.

Keep flammable materials and vapors, such as gasoline, away from the refrigerator. Failure to do so can result in fire, explosion, or death.

Remove tape and any temporary labels from your refrigerator before using. Do not remove any warning-type labels, the model and serial number labels.

To remove any remaining tape or glue, rub the area briskly with your thumb. Tape or glue residue can also be easily removed by rubbing a small amount of liquid dish soap over the adhesive with your fingers. Wipe with warm water and dry.

Do not use sharp instruments, rubbing alcohol, flammable fluids, or abrasive cleaners to remove tape or glue. These products can damage the surface of your refrigerator.

Refrigerator shelves are installed in the shipping position. Please reinstall shelves according to your individual storage needs.

Choosing the Proper Location

WARNING

To reduce the risk of electric shock, do not install the refrigerator in a wet or damp area.

Flooring

To avoid noise and vibration, the unit must be leveled and installed on a solidly constructed floor. If required, adjust the leveling legs to compensate for unevenness of the floor. The front should be slightly higher than the rear to aid in door closing. Leveling legs can be turned easily by tipping the cabinet slightly. Turn the leveling legs to the left to raise the unit or to the right to lower it (See Leveling section).

NOTE

Installing on carpeting, soft tile surfaces, a platform or weakly supported structure is not recommended.

Ambient Temperature

Install this appliance in an area where the temperature is between 55°F (13°C) and 110°F (43°C). If the temperature around the appliance is too low or high, cooling ability may be adversely affected.

The refrigerator should always be plugged into its own individual properly grounded electrical outlet rated for 115V~60 Hz, AC only, and fused at 15 A.

This provides the best performance and also prevents overloading house wiring circuits which could cause a fire hazard from overheated wires. It is recommended that a separate circuit serving only this appliance be provided.

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10 INSTALLATION

Measuring the Clearances

Too small of a distance from adjacent items may result in lowered freezing capability and increased electricity consumption charges. Allow at least 24 inches (61 cm) in front of the refrigerator to open the doors, and at least 2 inches (5.08 cm) between the refrigerator and the wall.

2” (5.08 cm)

2” (5.08 cm)

2” (5.08 cm)

2” (5.08 cm)

Turning On The Power

1Plug in the refrigerator.

CAUTION

Connect to a rated power outlet.Have a certified electrician check the wall outlet and wiring for proper grounding.Do not damage or cut off the ground terminal of the power plug.

Leveling

After installing, plug the refrigerator’s power cord into a 3-prong grounded outlet and push the refrigerator into the final position.

Your refrigerator has two front leveling legs (one on the right side and one on the left). Adjust the legs to alter the tilt from front-to-front or side-to -side. If the refrigerator seems unsteady, or you want the doors to close more easily, adjust the refrigerator’s tilt using the instructions below:

1.Turn the leveling legs by inserting a flat blade screwdriver in the holes located in the leveling

screws. Turn the leg clockwise ( ) to raise that side of the refrigerator or counterclock-

wise ( )to lower it. It may take several turns of the leveling leg to adjust the tilt of the refrigerator.

Leveling

Screw

Screwdriver

NOTE

Having someone push backward against the top of the refrigerator takes some weight off the leveling legs. This makes it easier to adjust the legs.

2.Open both doors again and check to make sure that they close easily. If the doors do not close easily, tilt the refrigerator slightly more to the rear by turning both leveling legs counterclockwise. It may take several more turns, and you should turn both leveling legs the same amount.

HOW TO USE 11

HOW TO USE

Before use

Clean the refrigerator.

Clean your refrigerator thoroughly and wipe off all dust that accumulated during shipping.

CAUTION

Do not scratch the refrigerator with a sharp object or use a detergent that contains alcohol, a flammable liquid or an abrasive when removing any tape or adhesive from the refrigerator.

Do not peel off the model or serial number label or the technical information on the rear surface of the refrigerator.

NOTE

Remove adhesive residue by wiping it off with your thumb or dish detergent.

Connect the power supply.

Check if the power supply is connected before use.

Read the “Turning On The Power” section.

Wait for the refrigerator to cool.

Allow your refrigerator to run for at least two to three hours before putting food in it. Check the flow of cold air in the freezer compartment to ensure proper cooling.

CAUTION

Putting food in the refrigerator before it has cooled could cause the food to spoil, or a bad odor could remain inside the refrigerator.

The refrigerator makes a loud noise after initial operation.

This is normal. The volume will decrease as the temperature lowers.

Open refrigerator doors to ventilat the interior.

The inside of the refrigerator may smell like plastic at first. Remove any adhesive tape from inside the refrigerator and open the refrigerator doors for ventilation.

IN CASE OF REFRIGERANT LEAK

ţ %o not touch the refrigerator or the outlet and ventilate the room immediately. ţ 5Ie explosion by spark may cause fire or burn.

ţ #ecause this refrigerator uses natural gas (isobutene, R600a) even a small amount (80~90 g) is combustible.

ţ 8Ien the gas is leaked by the severe damage during delivering, installing or using the refrigerator, any spark may cause fire or burn.

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12 HOW TO USE

Control Pad

Control Pad Features

Controls the temperature of the refrigerator compartment.

Turn the knob to the desired setting (from 1 to 7).

Froid

Contrôle la Température du Congélateur

55 33

Maximum Moyen Minimum

Controls the flow of cold air from freezer into the refrigerator. Change the control by gently sliding it. The arrow indicates the setting selected (from 1 to 5).

Adjust the temperature controls depending on the amount of stored food, using the suggested settings below:

Recommended Temperature Settings

Control of:

SUMMER

SPRING

AUTUMN

WINTER

EXPRESS COOL

(Hot, more of 28 °C)

(Warm, 17-28 °C)

(Fresh, 12-17 °C)

(Cold, 5-12 °C)

*on some models

Contrôle la Température du Congélateur

Contrôle la Température du Congélateur

Contrôle la Température du Congélateur

Contrôle la Température du Congélateur

Contrôle la Température du Congélateur

5

3

5

3

5

3

5

3

5

3

Freezer

Maximum

Moyen

Minimum

Maximum

Moyen

Minimum

Maximum

Moyen

Minimum

Maximum

Moyen

Minimum

Maximum

Moyen

Minimum

7

6

Set in 1	Set in 2	Set in 3	Set in 3	Set in 7
				Max 2 hr.

Refrigerator

Set in 7

Set in 6

Set in 5

Set in 4

Set in 4

NOTE

.Keep the temperature controls clear of food packages, which might knock into them and change the temperature settings.

. Controls appearance may vary according to your model.

HOW TO USE 13

Storing Food

Food Preservation Location

Each compartment inside the refrigerator is designed to store different types of food.

Store your food in the optimal space to enjoy the freshest taste.

Ice bin Stores ice.

(on some models)

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Pull-out Tray

Shelves

Adjustable shelves to meet your individual storage needs.

Vegetable storage

(Crispers)

Preserve vegetables

and fruit.

Door bins (on some models) Store drinks such as

juice and soda, as well as c o n d i m e n t s , salad dressing and other food items.

CAUTION

. Do not store food with high moisture content towards the top of the refrigerator. The moisture

.could come in direct contact with the cold air and freeze.

Wash food before storing it in the refrigerator. If necessary, rinse and thoroughly pat dry

vegetables and fruit to remove obvious soil, juice, or blemished areas, and wipe down food pack-

. aging to prevent adjacent foods from being contaminated.

If the refrigerator is kept in a hot and humid place, frequent opening of the door or storing a lot of vegetables in the refrigerator may cause condensation to form. Wipe off the condensation with a clean cloth or a paper towel.

. If the refrigerator door or freezer door is opened too often, warm air may penetrate the refrigerator and raise its temperature. This can increase the running costs of the unit.

NOTE

.If you are leaving home for a short period of time, like a short vacation, the refrigerator should be left on. Refrigerated foods that are able to be frozen will stay preserved longer if stored in the

.freezer.

If you are leaving the refrigerator turned off for an extended period of time, remove all food and unplug the power cord. Clean the interior, and leave the door open to prevent fungi from growing in the refrigerator.

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14 HOW TO USE

Food Storage Tips

*The following tips may not be applicable depending on the model.

Wrap or store food in the refrigerator in airtight and moisture-proof material unless otherwise noted. This prevents food odor and taste transfer throughout the refrigerator. For dated products, check date code to ensure freshness.

Food	How To
Butter or	Keep opened butter in a covered
Margarine	dish	or	closed	compartment.
	When storing an extra supply, wrap
	in a freezer packaging and freeze.
Cheese	Store in the original wrapping
	until you are ready to use it.
	Once opened, rewrap tightly in
	plastic wrap or aluminum foil.
Milk	Wipe milk cartons. For coldest
	milk, place containers on an
	interior shelf.
Eggs	Store	in	original		carton	on
	interior shelf, not on door shelf.
Fruit	Do not wash or hull the					fruit
	until it is ready to be used. Sort
	and keep fruit in its original
	container, in a crisper, or store in
	a completely closed paper bag
	on a refrigerator shelf.
Leafy	Remove		store	wrapping		and
Vegetables	trim or tear off bruised and
	discolored areas. Wash in cold
	water and drain. Place in plastic
	bag or plastic container and
	store in crisper.
Vegetables	Place in plastic bags or plastic
with skins	container		and store		in crisper.
(carrots,
peppers)
Fish	Store fresh fish and shellfish in the
	freezer section if they are not
	being consumed the same day of
	purchase. It is recommended to
	consume fresh fish and shellfish
	the same day purchased.
Leftovers	Cover leftovers with plastic wrap
	or aluminum foil, or store in plastic
	containers with tight lids.

Storing Frozen Food

NOTE

Check a freezer guide or a reliable cookbook for further information about preparing food for freezing or food storage times.

Freezing

Your freezer will not quick-freeze a large quantity of food. Do not put more unfrozen food into the freezer than will freeze within 24 hours [no more than 2 lbs (0,9 kg) to 3 lbs (1,3 kg) of food per cubic foot or freezer space]. Leave enough space in the freezer for air to circulate around packages. Be careful to leave enough room at the front so the door can close tightly.

Storage times will vary according to the quality and type of food, the type of packaging or wrap used (how airtight and moisture-proof) and the storage temperature. Ice crystals inside a sealed package are normal. This simply means that moisture in the food and air inside the package have condensed, creating ice crystals.

NOTE

Allow hot foods to cool at room temperature for 30 minutes, then package and freeze. Cooling hot foods before freezing saves energy.

Packaging

Successful freezing depends on correct packaging. When you close and seal the package, it must not allow air or moisture in or out. If it does, you could have food odor and taste transfer throughout the refrigerator and could also dry out frozen food.

Packaging recommendations:

ţ Rigid plastic containers with tight-fitting lids. ţ Straight-sided canning/freezing jars. ţ Heavy-duty aluminum foil.

ţ Plastic-coated paper.

ţ Non-permeable plastic wraps.

ţ Specified freezer-grade self-sealing plastic bags.

Follow package or container instructions for proper freezing methods

Do not use:

ţ Bread wrappers.

ţNon-polyethylene plastic containers.

ţContainers without tight lids.

ţWax paper or wax-coated freezer wrap.

ţThin, semi-permeable wrap.

HOW TO USE 15

Humidity Controlled Crisper

Adjusting the Refrigerator Shelves

The crispers provide fresher tasting fruit and vegetables by letting you easily control humidity inside the drawer.

You can control the amount of humidity in the moisture-sealed crispers by adjusting the control to any setting between High and Low.

High lets moist air out of the crisper for best storage of fruit.

Low keeps moist air in the

crisper for best storage of fresh, leafy vegetables.

To remove the crisper, follow these instructions:

ţPull out the crisper to full extension, lift the front up, and pull straight out.

ţTo install the crisper, slightly tilt up the front, insert the drawer into the frame and push it back into place.

The shelves in your refrigerator are adjustable to meet your individual storage needs.

Adjusting the shelves to fit items of different heights will make finding the exact item you want easier. Doing so will also reduce the amount of time the refrigerator door is open which will save energy.

Detaching the Shelf

In order to remove the refrigerator shelves follow these instructions:

1 Lift the back of the shelf from below.

2Use enough force to lift the shelf and

release it from the holders.

3Slide the shelf forward to remove it completely.

1
	Shelf
2	Holder

Door Bins

The door bins are removable for easy cleaning and adjustment.

ţ To remove the bin, simply lift the bin up and pull straight out.

ţ To replace the bin, slide it in above the desired support and push down until it snaps into place.

CAUTION

Do not apply excessive force while detaching or assembling the storage bins.

Do not use the dishwasher to clean the storage bins and shelves.

Regularly detach and wash the storage bins and shelves, they can become easily contaminated by the food.

Shelf

CAUTION

Do not clean glass shelves with warm water while they are cold. Shelves may break if they’re exposed to sudden temperature changes or impact.

Glass shelves are heavy. Use special care when removing them.

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16 MAINTENANCE

MAINTENANCE

Cleaning

Both the refrigerator and freezer sections defrost automatically; however clean both sections about once a month to prevent odors.

Wipe up spills immediately.

Always unplug the refrigeration before cleaning.

General Cleaning Tips

Unplug refrigerator or disconnect power.

Remove all removable parts, such as shelves, crispers, etc.

Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners.

Hand wash, rinse and dry all surfaces thoroughly.

Inside Walls (allow freezer to warm up so the cloth will not stick)

To help remove odors, you can wash the inside of the refrigerator with a mixture of baking soda and warm water. Mix 2 tablespoons of baking soda to 1 quart of water (26 g soda to 1 liter water). Be sure the baking soda is completely dissolved so it does not scratch the surfaces of the refrigerator.

Exterior

For products with a stainless steel exterior, use a clean sponge or soft cloth and a mild detergent in warm water. Do not use abrasive or harsh cleaners. Dry thoroughly with a soft cloth.

CAUTION

Do not use a rough cloth or sponge when cleaning the interior and exterior of the refrigerator.

Do not place your hand on the bottom surface of the refrigerator when opening and closing.

WARNING

Use non-flammable cleaner. Failure to do so can result in fire, explosion, or death.

Door Liners and Gaskets

Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use cleaning waxes, concentrated detergents, bleaches, or cleaners containing petroleum on plastic refrigerator parts.

Plastic Parts (covers and panels)

Use a clean sponge or soft cloth and a mild detergent in warm water. Do not use window sprays, abrasive cleansers, or flammable fluids. These can scratch or damage the material.

Light (LED) replacement

Note: Do not remove the LED, it is only to be removed by a qualified technician.

WARNING

In case of replacement, the new lamp should be same specification as the original.

SMART FUNCTIONS 17

SMART FUNCTIONS

LG ThinQ Application

This feature is only available on models with the or logo.The LG ThinQ application allows you to communicate with the appliance using a smartphone.

Using Audible Diagnosis to Diagnose Issues

'PMMPX UIF JOTUSVDUJPOT CFMPX UP VTF UIF BVEJCMF diagnosis method.

ţ -BVODI UIF LG ThinQ application and select

UIF4NBSU %JBHOPTJT GFBUVSF JO UIF NFOV 'PMMPX the instructions for audible diagnosis provided in the LG ThinQ application.

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LG ThinQ Application Features

Communicate with the appliance from a smartphone using the convenient smart features.

Smart Diagnosis

ţ*G ZPV FYQFSJFODF B QSPCMFN XIJMF VTJOH UIF appliance, this smart diagnosis feature will help you diagnose the problem.

NOTE

ţ 5IF BQQMJDBUJPO JT TVCKFDU UP DIBOHF GPS appliance improvement purposes without notice to users.

ţ 'VODUJPOT NBZ WBSZ CZ NPEFM

Installing the LG ThinQ

Application

Search for the LG ThinQ BQQMJDBUJPO GSPN UIF (PPHMF

Play Store or Apple App Store on a smartphone.

ţ 'PMMPX JOTUSVDUJPOT UP EPXOMPBE BOE JOTUBMM UIF application.

ţ 3VO UIF LG ThinQ application and follow the instructions in the application to register the apliance.

1 Open the freezer door.

2Open the refrigerator door and then close and open it 5 times for a period of 8 seconds .

3 Hold the mouthpiece of your phone in front

of the speaker that is located on the right hinge of the refrigerator door.

4Keep the phone in place until the tone transmission has finished. The display will count down the time. Once the countdown is over and the tones have stopped, the diagnosis will be displayed in the application.

NOTE

ţ 'PS CFTU SFTVMUT EP OPU NPWF UIF QIPOF XIJMF the tones are being transmitted.

Smart Diagnosis

This feature is only available on models with the or logo.

Use this feature to help you diagnose and solve problems with your appliance.

NOTE

ţ 'PS SFBTPOT OPU BUUSJCVUBCMF UP -(&ŜT OFHMJHFODF the service may not operate due to external factors

TVDI BT CVU OPU MJNJUFE UP 8J 'J VOBWBJMBCJMJUZ 8J 'J EJTDPOOFDUJPO MPDBM BQQTUPSF QPMJDZ PS BQQ unavailability.

ţ 5IF GFBUVSF NBZ CF TVCKFDU UP DIBOHF XJUIPVU prior notice and may have a different formdepending on where you are located.

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18 TROUBLESHOOTING

TROUBLESHOOTING

Review the Troubleshooting section before calling for service; doing so will save you both time and money.

	Problem		Possible Causes				Solutions
	Refrigerator		The refrigerator control is	Turn	the	control	ON. Refer to		the Setting the
				Controls section for proper temperature settings.
	is not cooling or		set to OFF (some models).
	has no power.
			Refrigerator is in the defrost	During the defrost cycle, the temperature of each
			cycle.	compartment may rise slightly. Wait 30 minutes
				and confirm the proper temperature has been
				restored once the defrost cycle has completed.
			Refrigerator was recently	It may take up to 24 hours for each compartment
			installed.	to reach the desired temperature.
			Refrigerator was recently	If the refrigerator was stored for a long period of
			relocated.	time or moved on its side, it is necessary for the
				refrigerator to stand upright for 24 hours before
				connecting it to power.
			A fuse in your home may be	ţ $IFDL UIF NBJO FMFDUSJDBM CPY BOE SFQMBDF UIF
			blown or the circuit breaker	fuse or reset the circuit breaker. Do not
			tripped. Or the appliance is	increase fuse capacity. If the problem is a
			connected to a GFCI	circuit overload, have it corrected by a qualified
			(Ground Fault Circuit Inter-	electrician.
			rupter) outlet, and the	ţ 3FTFU UIF DJSDVJU CSFBLFS PO UIF ('$* *G UIF
			outlet's circuit breaker has	problem persists, contact an electrician.
			tripped.
	Cooling		Refrigerator is replacing an	Modern refrigerators require more operating
	System runs		older model.	time but use less energy due to more efficient
	too much.			technology.
			Refrigerator was recently	The refrigerator will take up to 24 hours to cool
			plugged in or power
				completely.
			restored.
			The door is opened often or	Adding food and opening the door warms the
			a large amount of food / hot	refrigerator, requiring the compressor to run
			food was added.	longer in order to cool the refrigerator back down.
				In order to conserve energy, try to get everything
				you need out of the refrigerator at once, keep
				food organized so it is easy to find, and close the
				door as soon as the food is removed (Refer to the
				Food Storage Guide).
			Doors are not closed	Firmly push the doors shut. If they will not shut all
			completely.	the way, see the Doors will not close completely
				or	pop	open	section	in	Troubleshooting.
			Refrigerator is installed in a	The compressor will run longer under warm
			hot location.	conditions. At normal room temperatures 70°F
				(21 °C) expect your compressor to run about 40%
				to 80% of the time. Under warmer conditions,
				expect it to run even more often. The refrigerator
				should not be operated				above 110°F (43 °C).

						TROUBLESHOOTING 19
	Problem		Possible Causes			Solutions
	Refrigerator or		Refrigerator was recently			It may take up to 24 hours for each compartment
	Freezer section		installed.			to reach the desired temperature.
	is too warm.
			The air vents are blocked.			Locate air vents by using your hand to sense
			Cold air circulates from the			airflow and move all packages that block vents
			freezer to the fresh food			and restrict airflow. Rearrange items to allow air
			section	and	back again	to flow throughout the compartment.
			through air vents in the wall
			dividing	the	two sections.
			Doors are opened often or			When the doors are opened often or for long
			for long periods of time.
						periods of time, warm, humid air enters the
						compartment. This raises the temperature and
						moisture level within the compartment. To lessen
						the effect, reduce the frequency and duration of
						door openings.
			Unit is installed in a hot			The refrigerator should not be operated in
			location.			temperatures above 110°F (43 °C).
			A large amount of food			Adding food warms the compartment requiring
			or hot food was added to			the cooling system to run. Allowing hot food to
			either compartment.			cool to room temperature before putting it in the
						refrigerator will reduce this effect.
			Doors not closed correctly.			See the Doors will not close correctly or pop open
						section in Troubleshooting.
			Temperature control is not			If the temperature is too warm, adjust the
			set correctly.			control one increment at a time and wait for the
						temperature to stabilize. Refer to the Control Pad
						section for more information.
			Defrost cycle has recently			During the defrost cycle, the temperature of each
			completed.			compartment may rise slightly and condensation
						may form on the back wall. Wait 30 minutes and
						confirm the proper temperature has been
						restored once the defrost cycle has completed.
	Interior		Doors are opened often or			When the doors are opened often or for long
	moisture		for long periods of time.			periods of time, warm, humid air enters the
	buildup.					compartment. This raises the temperature and
						moisture level within the compartment. To lessen
						the effect, reduce the frequency and duration of
						door openings.
			Doors not closed correctly.			See the Doors will not close correctly section in
						the Troubleshooting section.
			Weather is humid.			Humid weather allows additional moisture to
						enter the compartments when the doors are
						opened leading to condensation or frost. Main-
						taining a reasonable level of humidity in the home
						will help to control the amount of moisture that
						can enter the compartments.

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20 TROUBLESHOOTING

	Problem		Possible Causes				Solutions
	Interior		Defrost cycle recently	During the defrost cycle, the temperature of each
	moisture		completed.	compartment may raise slightly and condensa-
	buildup.			tion may form on the back wall. Wait 30 minutes
				and confirm that the proper temperature has
				been restored once the defrost cycle has com-
				pleted.
			Food is not packaged	Food stored uncovered or unwrapped, and damp
			correctly.	containers can lead to moisture accumulation
				within each compartment. Wipe all containers
				dry and store food in sealed packaging to prevent
				condensation and frost.
	Food is		Food with high water content	Rearrange items with high water content away
	freezing in the		was placed near an air vent.	from air vents.
	refrigerator
			Refrigerator temperature	If the temperature is too cold, adjust the
	compartment.
			control is set incorrectly.	control one increment at a time and wait for the
				temperature to stabilize. Refer to the Control Pad
				section for more information.
			Refrigerator is installed in a	When the refrigerator is operated in temperatures
			cold location.	below 41°F (5°C), food can freeze in the refrigera-
				tor compartment. The refrigerator should not be
				operated in temperatures below 55°F (13°C).
	Frost or ice		Door is opened frequently	When the doors are opened often or for long
	crystals form		or for long periods of time.	periods of time, warm, humid air enters the
	on frozen food			compartment. This raises the temperature and
	(outside of			moisture level within the compartment. Increased
	package).			moisture will		lead	to	frost	and	condensation.
				To lessen the effect, reduce the frequency and
				duration of door openings.
			Door is not closing properly.	Refer to the Doors will not close correctly or pop
				open	section	in	the	Troubleshooting section.
	Refrigerator or		Incorrect temperature control	If the temperature is too cold, adjust the control
	Freezer section		settings.	one increment at a time and wait for the tempera-
	is too cold.			ture to stabilize. Refer to the Control Pad section
				for more information.
	Frost or		Condensation from food with	This is normal for food items with a high water
	ice crystals		a high water content has	content.
	on frozen		frozen inside of the food
	food (inside		package.
	of sealed
			Food has been left in the	Do not store food items with high water content in
	package).
			freezer for a long period of
				the	freezer	for	a	long	period of		time.
			time.
	Ice has bad		The food has not been stored	Rewrap the food. Odors may migrate to the ice if
			stored properly in either	food is not wrapped properly.
	taste or odor.
			compartment.
			The interior of the refrigerator	See	the	Cleaning		section		for	more
			needs to be cleaned.	information.

								TROUBLESHOOTING 21
	Problem	Possible Causes						Solutions
	Ice has bad	The ice storage bin needs						Empty and wash the bin (discard old cubes).
	taste or odor.	to be cleaned.						Make sure that the bin is completely dry before
								reinstalling it.
	Clicking	The defrost control will click						Normal Operation.
		when the automatic defrost
		cycle begins and ends. The
		(thermostat			control		or
		refrigerator control on some
		models) will also click when
		cycling	on		and	off.
	Rattling	Rattling	noises		may	come		Normal Operation.
		from the flow of refrigerant,
		or items stored on top of or
		around	the		refrigerator.
		Refrigerator		is	not resting			Floor is weak or uneven or leveling legs need to
		solidly	on		the	floor.		be adjusted. See the Leveling section.
		Refrigerator with linear com-						Normal Operation.
		pressor	was		jarred	while
		running.
	Whooshing	Evaporator		fan motor			is	Normal Operation.
		circulating		air	through		the
		refrigerator		and		freezer
		compartments.
		Air is being forced over the						Normal Operation.
		condenser by the condenser
		fan.
	Gurgling	Refrigerant flowing through						Normal Operation.
		the cooling system.
	Popping	Contraction and expansion of						Normal Operation.
		the inside walls due to
		changes in temperature.
	Sizzling	Water dripping on the defrost						Normal Operation.
		heater during a defrost cycle.
	Vibrating	If the side or back of the						To eliminate the noise, make sure that the sides
		refrigerator		is	touching		a	and back cannot vibrate against any wall or
		cabinet or wall, some of the						cabinet.
		normal vibrations may make
		an audible sound.
	Dripping	Water running into the drain						Normal Operation
		pan during the defrost cycle.
	Pulsating or	Your refrigerator is designed to						Normal Operation
	High-Pitched	run more efficiently to keep your
	Sound	food items at the desired
		temperature. The high efficiency
		compressor may cause your new
		refrigerator to run longer than
		your old one, but it is still more
		energy	efficient		than	previous
		models. While the refrigerator is
		running, it is normal to hear a
		pulsating or high-pitched ru-
		nning, it is normal to hear a
		sound.

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22 TROUBLESHOOTING

	Problem	Possible Causes	Solutions
	Doors will not	Food packages are blocking	Rearrange food containers to clear the door and
	close correctly	the door open.	door shelves.
	or pop open.
		Ice bin, crisper cover, pans,	Push bins all the way in and put crisper cover,
		shelves, door bins, or	pans, shelves and baskets into their correct
		baskets are out of position.	positions. See the How to Use section for more
			information.
		Refrigerator is not leveled	See Leveling in the Refrigeration Installation
		properly.	section to level refrigerator.
	Doors are	The gaskets are dirty or	Clean the gaskets and the surfaces that they
	difficult to	sticky.	touch. Rub a thin coat of appliance polish or
	open.		kitchen wax on the gaskets after cleaning.
		Door was recently closed.	When you open the door, warmer air enters the
			refrigerator. As the warm air cools, it can create a
			vacuum. If the door is hard to open, wait one
			minute to allow the air pressure to equalize, then
			see if it opens more easily.
	Refrigerator	Leveling legs are not	Refer to the Leveling section.
	wobbles	adjusted properly.
	or seems
		Floor is not level.	It may be necessary to add shims under the level-
	unstable.
			ing legs or rollers to complete installation.
	Lights do not	LED interior lighting failure.	The refrigerator compartment lamp is LED interior
	work.		lighting, and service should be performed by a
			qualified technician.
	The interior of	The refrigerator is located	Make sure that the refrigerator is not located near
	the refrigerator	near a fire source, such as	a fire source, such as a fireplace, chimney or
	is covered with	fireplace, chimney, or candle.	candle.
	dust or soot.

LIMITED WARRANTY 23

LG ELECTRONICS U.S.A., INC.

LG REFRIGERATOR LIMITED WARRANTY - U.S.A.

ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT REQUIRES YOU AND LG TO RESOLVE DISPUTES BY BINDING ARBITRATION INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING DISPUTES” BELOW. Should your LG Refrigerator ("Product") fail due toa defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG Electronics (“LG”) will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product and applies only when purchased and used within the United States including U.S. Territories.

WARRANTY PERIOD

Refrigerator/Freezer	Sealed System		Compressor
	(Condenser, Dryer, Connecting
	Tube and Evaporator)
One (1) year from the	Five (5) years from the date	Five (5) years from the	Linear / Inverter Compressor Only : Parts
date of original retail	of original retail purchase	date of original retail	Only for years 6-10 from the date of
purchase		purchase	original retail purchase (Consumer will
Parts and Labor	Parts and Labor		be charged for labor)
(internal/ functional		Parts and Labor
parts only)

ţ3FQMBDFNFOU QSPEVDUT BOE QBSUT BSF XBSSBOUFE GPS UIF SFNBJOJOH portion of the original warranty period or ninety (90) days, whichever is greater.

ţ3FQMBDFNFOU QSPEVDUT BOE QBSUT NBZ CF OFX SFDPOEJUJPOFE SFGVrbished, or otherwise factory remanufactured. ţ1SPPG PG PSJHJOBM SFUBJM QVSDIBTF TQFDJGZJOH UIF 1SPEVDU NPEFM and date of purchase is required to obtain warranty service under this limited warranty.

EXCEPT TO THE EXTENT PROHIBTED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusions or limitations may not apply to you. This limited warranty gives you specific legal rights and you may also have other rights that vary from state to state.

THIS LIMITED WARRANTY DOES NOT COVER:

ţ4FSWJDF USJQT UP EFMJWFS QJDL VQ PS JOTUBMM FEVDBUF IPX UP operate, correct wiring, or correct unauthorized repairs. ţ%BNBHF or failure of the Product to perform during power failures and interrupted or inadequate electrical service. ţ%BNBHF or failure caused by MFBLZ or CSPLFO water pipes, frozen water pipes, restricted drain lines, inadequate or interrupted water supply or inadequate supply of air.

ţ%BNBHF SFTVMUJOH GSPN PQFSBUJOH UIF QSPEVDU JO B DPSSPTJWF BUNosphere or contrary to the product owner’s manual.

ţ%BNBHF or failure to the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts of God, or any other causes beyond the control of LG.

ţ%BNBHF PS GBJMVSF DBVTFE CZ VOBVUIPSJ[FE NPEJżDBUJPO PS BMUFSBtion, or if used for other the intended purpose.

ţ%BNBHF or failure resulting from misuse, abuse, improper installation, repair, or maintenance. Improper repair includes use of parts not authorized by LG. Improper installation or maintenance includes installation or maintenance contrary to the Product owner’s manual.

ţ%BNBHF PS GBJMVSF DBVTFE CZ JODPSSFDU FMFDUSJDBM DVSSFOU WPMUage, or plumbing codes.

ţ%BNBHF or failure caused by transportation and handling, including scratches, dents, chips, and/or other damage to the finish of the product, unless such damage is reported within one XFFL PG EFMJWFSZ ţ%BNBHF PS NJTTJOH JUFNT UP BOZ EJTQMBZ PQFO CPY PS EJTDPVOUFd Product. ţ3FGVSCJTIFE 1SPEVDU PS BOZ 1SPEVDU TPME Ş"T *Tş Ş8IFSF *Tş Ş8JUI BMM 'BVMUTş PS TJNJMBS EJTDMBJNFS ţ1SPEVDUT XJUI PSJHJOBM TFSJBM OVNCFST UIBU IBWF CFFO SFNPWFE altered, or cannot be readily determined. ţ*ODSFBTFT JO VUJMJUZ DPTUT BOE BEEJUJPOBM VUJMJUZ FYQFOTFT

ţ"OZ OPJTFT BTTPDJBUFE XJUI OPSNBM PQFSBUJPO

ţ6TF PG BDDFTPSJFT F H XBUFS żMUFST FUD DPNQPOFOUT PS Donsumable cleaning products that are not authorized by LG.

ţ3FQMBDFNFOU PS MJHIU CVMCT żMUFST PS BOZ DPOTVNBCMF QBSUT

ţ8IFO Product is used for other than normal and proper household use (e.g. commercial or industrial use, offices, and recreational facilities or vehicles)or contrary to the instructions outlined in the Product’s owner’s manual.

ţ$PTUT BTTPDJBUFE XJUI SFNPWBM BOE SFJOTUBMMBUJPO PG ZPVS 1SPEVct for repairs.

ţ4IFMWFT door bins, drawers, handle and accessories, except for internal/functional parts covered under this limited warranty.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.

TO 0#5"*/ 8"33"/5: 4&37*$& "/% "%%*5*0/"- */'03."5*0/ $BMM 1-800-243-0000 and select the appropriate option from the menu. Or visit our website at http://www.lg.com. Or by mail: LG Electronics Customer Service P.O. Box

)VOUTWJMMF "- "55/ $*$

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24 LIMITED WARRANTY

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.

Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or relating in any way to the sale, condition or performance of the product or this Limited Warranty.

Notice of Dispute. In the event you intend to commerce an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Depart-

faith discussions in an attempt to amicably resolve your claim. The notice must provide your name, address, and telephone number; identify the product that is the subject of the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.

Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute between you and LG shall not be combined or consolidated with a dispute involving any other person’s or entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims court, but that small claims court action may not be brought on a class or representative basis.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written demand for arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner described in the AAA Rules. You must also send a copy of your written demand to LG at LG there is a conflict between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern. This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.

Governing Law. The law of the state of your residence shall govern this Limited Warranty and any disputes between us except to the extent that such law is preempted by or inconsistent with applicable federal law.

Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand for AAA unless you seek more than $25,000 in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as otherwise provided for herein, LG will pay AAA filing, administration and arbitrator fees for any arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator can award them to the same extent that a court would. If the arbitrator finds either the substance of your claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails in the arbitration.

Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a location within the federal judicial district in which you reside unless we both agree to another location or we agree to a telephonic arbitration.

Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by either: (i) sending an e-mail to [e-mail], with the subject line: “Arbitration Opt Out” or (ii) calling 1-800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address; (b) the date on which the product was purchased; (c) the product model name or model number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial Number”).

You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure. Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and do not opt out, then you accept all terms and conditions of the arbitration provision described above.